[Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Craig Parmerlee
I use F2014.  On balance, for me it does enough things better than 
earlier releases to justify staying on that level.  But just barely.  
The product is still riddled with bugs.  The most annoying ones for me 
are in Human Playback.  There are all sorts of cases where volumes get 
gut back to almost nothing, of voices go away entirely for several 
measures.  Staccatos are all over the map in their interpretation.  In 
fast passages some notes don't sound -- as if HP sands the note-off 
before the note-on.  None of these HP problems are seen in normal 
playback without HP.  Basically HP is a real mess.  I have opened 
tickets on specific items, but the staff always just blows them off as 
if I don't know what I'm talking about.

Given that Finale's exercise guru owners are moving the company to 
Boulder, and they were not known for putting out many fixes even before 
that, what are the odds that we will ever see any more fixes?
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread dershem
On 10/13/2014 7:21 AM, Craig Parmerlee wrote:
 I use F2014.  On balance, for me it does enough things better than
 earlier releases to justify staying on that level.  But just barely.
 The product is still riddled with bugs.  The most annoying ones for me
 are in Human Playback.  There are all sorts of cases where volumes get
 gut back to almost nothing, of voices go away entirely for several
 measures.  Staccatos are all over the map in their interpretation.  In
 fast passages some notes don't sound -- as if HP sands the note-off
 before the note-on.  None of these HP problems are seen in normal
 playback without HP.  Basically HP is a real mess.  I have opened
 tickets on specific items, but the staff always just blows them off as
 if I don't know what I'm talking about.

 Given that Finale's exercise guru owners are moving the company to
 Boulder, and they were not known for putting out many fixes even before
 that, what are the odds that we will ever see any more fixes?

Given the dominance of bugs over actual fixes and improvements, I have 
stuck with F2010.  Every version since then has been so problem-ridden 
as to make it unusable.

cd
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Jan Angermüller
Am 13.10.2014 16:21, schrieb Craig Parmerlee:
 I have opened
 tickets on specific items, but the staff always just blows them off as
 if I don't know what I'm talking about.
Craig, I have seen the same with the MM staff and HP ... until I started
sending them screencam videos that capture the bug behaviour in realtime
and within the default document.
All the faulty behaviour was finally confirmed - also all the bugs that 
you mention.
For example, the note-off before note-on is described in detail in 
support case 140228-000408.

I also found it pretty frustrating that the MM support wasn't able
to understand some of the HP problems at first. And none of these issues
were fixed in the 2014 updates, although they were known months before.

Don't give up ... and keep on complaining about HP, hopefully HP will 
get better
in the next release.
If you need more info on HP bugs and the support cases, you can send a PM.

Jan
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Craig Parmerlee
On 10/13/2014 10:29 AM, dershem wrote:
 Given the dominance of bugs over actual fixes and improvements, I have
 stuck with F2010.  Every version since then has been so problem-ridden
 as to make it unusable.

Yes, I know many people have made that decision.  But my question is 
really more about what we should expect from this company in the future. 
  What I am really asking is whether anybody sees any reason to expect 
that anything will improve.
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Raymond Horton
I work every note I can in win2012, go into 2014 only when absolutely
necessary, then rush  back home to 2012.
I hope the company gets its act together.
On Oct 13, 2014 11:05 AM, Craig Parmerlee cr...@parmerlee.com wrote:

 On 10/13/2014 10:29 AM, dershem wrote:
  Given the dominance of bugs over actual fixes and improvements, I have
  stuck with F2010.  Every version since then has been so problem-ridden
  as to make it unusable.

 Yes, I know many people have made that decision.  But my question is
 really more about what we should expect from this company in the future.
   What I am really asking is whether anybody sees any reason to expect
 that anything will improve.
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Robert Patterson
I would like to counter some of the negative comments. I never used Fin10,
but I think Fin12 is quite stable and I used it for a couple of years
without issues.

In the last couple of months I migrated to Fin14, and I have to say that,
despite the relative instability compared with Fin12 I am hooked. I love
the Keyless score feature and the changes to how smart shapes are assigned.
And the unlinkability of special tools means that I have finally arrived at
the holy grail of true linked parts for nearly all the projects I do, with
almost no need for compromise. (If only they had made accidental freezing,
parenthesizing, and movement unlinkable, then I really would not have to
compromise at all. Unlinkable vertical rest placement would be a big time
saver.)

To mitigate the instability I have shortened by autosave window to 5
minutes. It's not that big of a deal really, though I hope we get some
improvements without having to wait for a future upgrade.

Obviously, ymmv.


On Mon, Oct 13, 2014 at 10:14 AM, Raymond Horton horton.raym...@gmail.com
wrote:

 I work every note I can in win2012, go into 2014 only when absolutely
 necessary, then rush  back home to 2012.
 I hope the company gets its act together.
 On Oct 13, 2014 11:05 AM, Craig Parmerlee cr...@parmerlee.com wrote:

  On 10/13/2014 10:29 AM, dershem wrote:
   Given the dominance of bugs over actual fixes and improvements, I have
   stuck with F2010.  Every version since then has been so problem-ridden
   as to make it unusable.
 
  Yes, I know many people have made that decision.  But my question is
  really more about what we should expect from this company in the future.
What I am really asking is whether anybody sees any reason to expect
  that anything will improve.
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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Girard Bowe
Michael Good poked his head into our mailing list early last month, but
there's no clue if he heard the responses, so I have copied him on this
email. I would love to have a bug-fix release, and would pay for it.
Several people have requests for new features, but a lot of traffic on this
list concerns bugs. A number of users are using previous Finale versions due
to various issues.

Quote from Michael's email of 7/30:
As a general rule, I will never be able to offer dates or estimates for
future features, bug fixes, releases, or downloads.
What I can do is acknowledge the issue and work with my colleagues to create
ever better products in the future.

I, for one, don't need a better product - I just want the one I have to work
as it should. I would love to hear that someone in  MakeMusic takes our
concerns with bug-fixes seriously.

Here's a repost of my earlier email (a number of bug-fixes were requested in
response to this email):

Here's a few of my bugs, and a few wishes as well:

Chords become unchecked in the filter.
Articulation macro doesn't always work.
Selection tool is buggy. Shift-click doesn't always encompass selection.
In Speedy entry, can't always select the last note in the frame.
Spacebar-click doesn't always start playback. Finale must be restarted to
enable playback.
In JazzFont, the augmentation dot on a dotted-eighth rest is spaced too far
to the right.
Finale 2014 shuts down for no apparent reason.
Finale 2014 shuts down randomly when I use Transcribe! software.
There are a few Jazzfont characters which need reworking (eg, the Z looks
like a 2).
(I contacted Customer Support re: the shutdown issues, but nothing they
suggested worked.) Aria loading is painfully slow.

Not a bug, but. . .
Edit toolbar should be available (Save, Do/Undo, Print, etc). I REALLY miss
this!
Open most recent document should be an option for startup action.
It would be nice to have user-defined text inserts.
Adjust Jazzfont Chord Symbols to conform with Roemer-Brandt styling.

There are others who more serious issues than mine - I hope you all will
chime in!

I love the linked parts - that's been my favorite upgrade feature of recent
releases.

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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Dean Rosenthal
No. I don't understand why it's acceptable for a product to be sold with enough 
bugs. Paying for a bug-fix release (one that would riddled with at least some 
other issues) is not the answer. Imagine if you bought a widescreen tv, only to 
find that certain features worked only some of the time and some not at all, to 
compound this, your cable service also presented programming issues and 
challenges. Or your car. Features as prominent as a gauge. Or even a major 
program like Mathematica, which is at least equally sophisticated in context to 
Finale. Or an Adobe product. Think about what it would mean to the market and 
to advances and innovations. We are stuck with a great application that is 
unfortunately far from perfect and for some reason the company does not have 
high enough standards to perfect their product the way the other products I've 
mentioned perfect them. Comments?

Dean

--
Dean Rosenthal
www.deanrosenthal.org



 On Oct 13, 2014, at 12:09 PM, Girard Bowe girard.b...@verizon.net wrote:
 
 I would love to have a bug-fix release, and would pay for it.

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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Eric Dannewitz
Comparing software to a TV doesn't work. Or your car. Its ridiculous.

Adobe's products are FAR from perfect and most of them have a list of legacy 
bugs that would make Finale's look teeny weenie. And Adobe also does what 
people are accusing MakeMusic of.moving on and fixing issues (or working 
around them) in newer versions. Most all companies do that I think (Apple, 
Microsoft, Google, etc). 


On Oct 13, 2014, at 10:15 AM, Dean Rosenthal deanrosent...@gmail.com wrote:

 No. I don't understand why it's acceptable for a product to be sold with 
 enough bugs. Paying for a bug-fix release (one that would riddled with at 
 least some other issues) is not the answer. Imagine if you bought a 
 widescreen tv, only to find that certain features worked only some of the 
 time and some not at all, to compound this, your cable service also presented 
 programming issues and challenges. Or your car. Features as prominent as a 
 gauge. Or even a major program like Mathematica, which is at least equally 
 sophisticated in context to Finale. Or an Adobe product. Think about what it 
 would mean to the market and to advances and innovations. We are stuck with a 
 great application that is unfortunately far from perfect and for some reason 
 the company does not have high enough standards to perfect their product the 
 way the other products I've mentioned perfect them. Comments?
 
 Dean
 
 --
 Dean Rosenthal
 www.deanrosenthal.org
 
 


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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Craig Parmerlee
Yes, 2014 definitely has improvements.  But it made a huge step BACKWARD 
in HP.  On all prior releases, I never had to fiddle with HP.  I simply 
turned it on and the music sounded better - much better.  I understand 
that there are additional tweaks that people do to improve on the out 
of the box results with HP, but in all cases in the past, turning HP on 
was always better than having it off.

That is simply not true with 2014.  I have to do all sorts of fiddling 
to get HP to even play all the notes -- and even then some notes are not 
sounded.  After my fiddling, HP mostly sounds better that going without 
HP, but it still messes up some things -- especially the interpretation 
of staccatos.  I have had to resort to 3 kinds of staccatos to fake HP 
into having the right length in all cases.  Without such a work-around, 
it makes some of the staccatos full value and others barely audible. 
This seems mostly random, and I cannot come up with any articulation 
definition has good staccato interpretation for all passages.  I never 
had to do any of that before.  It is broken and MakeMusic will not 
acknowledge it.

I raised this question, not to complain about the status (which I think 
we all agree is way too buggy), and not to hear the reasons why I 
shouldn't be using 2014.  What I am looking for is any insights anybody 
might have about the likelihood of this product ever getting some 
commercial level of maintenance.

Basically the question is this.  Are we now at Finale's end of life for 
practical purposes, take it or leave it?  Or should we expect this 
company will produce something better at some stage?




On 10/13/2014 11:45 AM, Robert Patterson wrote:
 In the last couple of months I migrated to Fin14, and I have to say that,
 despite the relative instability compared with Fin12 I am hooked. I love
 the Keyless score feature and the changes to how smart shapes are assigned.

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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Craig Parmerlee
OK, Eric.  When can I buy the new version that corrects some of the old 
bugs?  Money is not the issue for me.  The amount of my valuable time 
this product wastes is the issue.



On 10/13/2014 1:35 PM, Eric Dannewitz wrote:
 And Adobe also does what people are accusing MakeMusic of.moving on and 
 fixing issues (or working around them) in newer versions.

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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Dennis Bathory-Kitsz
On Mon, October 13, 2014 1:47 pm, Craig Parmerlee wrote:
 Are we now at Finale's end of life for
 practical purposes, take it or leave it?  Or should we expect this
 company will produce something better at some stage?

I'm going with end of life.

After the year's hiatus, I expected a really powerful rewrite in key areas.
Instead, the program made easy things harder and hard things even harder. If
this is how they're developing, I see no real improvement in the future.

I am SO tired of workarounds.







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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Eric Dannewitz
UmI'm supposed to know this? Probably when the next version of Finale comes 
around?

On Oct 13, 2014, at 10:52 AM, Craig Parmerlee cr...@parmerlee.com wrote:

 OK, Eric.  When can I buy the new version that corrects some of the old 
 bugs?  Money is not the issue for me.  The amount of my valuable time 
 this product wastes is the issue.
 
 
 
 On 10/13/2014 1:35 PM, Eric Dannewitz wrote:
 And Adobe also does what people are accusing MakeMusic of.moving on and 
 fixing issues (or working around them) in newer versions.
 


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Re: [Finale] Anybody think we will ever see any more fixes for F2014?

2014-10-13 Thread Craig Parmerlee
The point is that many of us would be OK paying for a new release if 
that is what it took to get bug fixes.  The point is that Makemusic does 
neither new releases nor bug fixes.  As far as I can tell, they just let 
the thing sit.

Looking at Adobe's support site, I agree they are somewhat limited in 
their patches.  For example, Photoshop 13 had 5 patch cycles in 2 years 
then there was a new release in June of this year.

There have been a couple of functioning patch sets for Finale 2014, but 
IIRC, the last one only had a small handful of bug fixes.  Other 
products I use (e.g. SONAR or Band-in-a-box) release patch sets that fix 
hundreds of issues.

But mainly it is a question if Makemusic is even in the maintenance 
business, let alone enhancement business anymore.  I just thought 
somebody might have some insights about that, but I guess not.



On 10/13/2014 2:03 PM, Eric Dannewitz wrote:
 UmI'm supposed to know this? Probably when the next version of Finale 
 comes around?

 On Oct 13, 2014, at 10:52 AM, Craig Parmerlee cr...@parmerlee.com wrote:

 OK, Eric.  When can I buy the new version that corrects some of the old
 bugs?  Money is not the issue for me.  The amount of my valuable time
 this product wastes is the issue.



 On 10/13/2014 1:35 PM, Eric Dannewitz wrote:
 And Adobe also does what people are accusing MakeMusic of.moving on and 
 fixing issues (or working around them) in newer versions.



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[Finale] News update on MakeMusic move to Boulder

2014-10-13 Thread Craig Parmerlee
See 
http://www.bizjournals.com/twincities/news/2014/10/03/makemusic-hq-move-eliminate-120-minnesota-jobs.html

The company, which develops software for teaching and composing music, 
offered transfers to more than half of its workers and several dozen 
have agreed to move, Fisher said.  Because some employees are still 
considering the offer, he couldn't say how many will relocate when the 
time to move comes early next year.

So in rough numbers, there were 120 employees.
They offered transfers to about 60.
About 30 or 1/4 of the company is going to stay on board.

Considering this encompasses Smartmusic and Garritan, and Smartmusic is 
more in line with the mission of Peaksware, my guess is that we'd be 
lucky if 15 experienced Finale people remain with the company -- and 
that would have to include coverage for Printmusic and Songwriter.
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Re: [Finale] News update on MakeMusic move to Boulder

2014-10-13 Thread Eric Dannewitz
Though to do smartmusic you need to have finale so.

Programmers are a dime a dozen. As long as they retain the architects
of the program's it should be fine. I have less worries about finale
and makemusic than I do with avid and Sibelius

Sent from my iSomething
--

 On Oct 13, 2014, at 10:26 PM, Craig Parmerlee cr...@parmerlee.com wrote:

 See
 http://www.bizjournals.com/twincities/news/2014/10/03/makemusic-hq-move-eliminate-120-minnesota-jobs.html

 The company, which develops software for teaching and composing music,
 offered transfers to more than half of its workers and several dozen
 have agreed to move, Fisher said.  Because some employees are still
 considering the offer, he couldn't say how many will relocate when the
 time to move comes early next year.

 So in rough numbers, there were 120 employees.
 They offered transfers to about 60.
 About 30 or 1/4 of the company is going to stay on board.

 Considering this encompasses Smartmusic and Garritan, and Smartmusic is
 more in line with the mission of Peaksware, my guess is that we'd be
 lucky if 15 experienced Finale people remain with the company -- and
 that would have to include coverage for Printmusic and Songwriter.
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