Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
On Tuesday 06 Feb 2007, Paul Andrews wrote: I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. There's always Parllel / VMWare to run Windows on your Mac. -- Tom Chiverton Helping to competently pursue leading-edge ROI This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com. -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links * To visit your group on the web, go to: http://groups.yahoo.com/group/flexcoders/ * Your email settings: Individual Email | Traditional * To change settings online go to: http://groups.yahoo.com/group/flexcoders/join (Yahoo! ID required) * To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] * To unsubscribe from this group, send an email to: [EMAIL PROTECTED] * Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
- Original Message - From: Tom Chiverton [EMAIL PROTECTED] To: flexcoders@yahoogroups.com Sent: Wednesday, February 07, 2007 9:37 AM Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting On Tuesday 06 Feb 2007, Paul Andrews wrote: I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. There's always Parllel / VMWare to run Windows on your Mac. LOL - shows what I know about Macs.. ;-) -- Tom Chiverton Helping to competently pursue leading-edge ROI This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com. -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links * To visit your group on the web, go to: http://groups.yahoo.com/group/flexcoders/ * Your email settings: Individual Email | Traditional * To change settings online go to: http://groups.yahoo.com/group/flexcoders/join (Yahoo! ID required) * To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] * To unsubscribe from this group, send an email to: [EMAIL PROTECTED] * Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
And you can't run the same license of Flex Builder on two windows computers, either... One license per computer, what does it matter that one's a PC and the other's a Mac? Shan Paul Andrews wrote: I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. Stick with the Dell then.. - Original Message - *From:* Shannon Hicks mailto:[EMAIL PROTECTED] *To:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com *Sent:* Monday, February 05, 2007 3:36 PM *Subject:* Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting I'm planning on switching to a Mac in a few months... Maybe I should start the process for switching my Flex license now, so I have it in time :) Shan Xavi Beumala wrote: I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, *Matt Chotin* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM *From:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com [mailto: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com] *On Behalf Of *Chris Allen *Sent:* Friday, February 02, 2007 12:46 PM *To:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com *Cc:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]; [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] *Subject:* [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, *Brendan Meutzner* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I
RE: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
We definitely appreciate the desire for a dual-license, unfortunately it's just something we can't offer at this time. We continue to examine licensing options and will keep things like this in mind for the future. Matt From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Chris Allen Sent: Tuesday, February 06, 2007 8:49 AM To: flexcoders@yahoogroups.com Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting On 2/6/07, Paul Andrews [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. Stick with the Dell then.. Well, then you HAVE to use Windows (obviously). I think that Adobe should seriously consider revising their licensing to work on multiple platforms. There are plenty of people that own Mac laptops and Windows desktops and would love to have the chance to run Flex Builder on both without having to resort to solutions like Parallels or Boot Camp. At any rate, these guys at Adobe have been very helpful in getting to the bottom of our issue. I really appreciate the attention that they've given to us. The thing is, all of these issues people are reporting would not exists if they just let us use the same license regardless of the platform, thus saving time and money for all involved. -Chris - Original Message - From: Shannon Hicks mailto:[EMAIL PROTECTED] To: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com Sent: Monday, February 05, 2007 3:36 PM Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting I'm planning on switching to a Mac in a few months... Maybe I should start the process for switching my Flex license now, so I have it in time :) Shan Xavi Beumala wrote: I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, Matt Chotin [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM From: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com [mailto: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com ] On Behalf Of Chris Allen Sent: Friday, February 02, 2007 12:46 PM To: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com Cc: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] ; [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] Subject: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
- Original Message - From: Shannon Hicks To: flexcoders@yahoogroups.com Sent: Tuesday, February 06, 2007 5:24 PM Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting And you can't run the same license of Flex Builder on two windows computers, either... One license per computer, what does it matter that one's a PC and the other's a Mac? I think not. From the licence:. 3.4 Portable or Home Computer Use. The primary user of the Computer on which the Software is installed may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer. Paul Shan snip
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
Well, I stand corrected. I'd like my dual-OS license now :) Shan Paul Andrews wrote: - Original Message - *From:* Shannon Hicks mailto:[EMAIL PROTECTED] *To:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com *Sent:* Tuesday, February 06, 2007 5:24 PM *Subject:* Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting And you can't run the same license of Flex Builder on two windows computers, either... One license per computer, what does it matter that one's a PC and the other's a Mac? I think not. From the licence:. 3.4 Portable or Home Computer Use. The primary user of the Computer on which the Software is installed may install a second copy of the Software for his or her exclusive use on either a portable Computer or a Computer located at his or her home, provided the Software on the portable or home Computer is not used at the same time as the Software on the primary Computer. Paul Shan snip
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
I'm planning on switching to a Mac in a few months... Maybe I should start the process for switching my Flex license now, so I have it in time :) Shan Xavi Beumala wrote: I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, *Matt Chotin* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM *From:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com [mailto: flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com] *On Behalf Of *Chris Allen *Sent:* Friday, February 02, 2007 12:46 PM *To:* flexcoders@yahoogroups.com mailto:flexcoders@yahoogroups.com *Cc:* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]; [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] *Subject:* [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, *Brendan Meutzner* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, *Tom Chiverton* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem acceptable to me either, but let me get some more information on this, and get back to the list when I do, good? Sounds great. Could you also try and find out if there are plans to just automate the whole process ? It strikes me that converting license betwen platforms shouldn't really require a human in the loop, if it's only done once. -- Tom Chiverton Helping to advantageously aggregate prospective experiences This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. Stick with the Dell then.. - Original Message - From: Shannon Hicks To: flexcoders@yahoogroups.com Sent: Monday, February 05, 2007 3:36 PM Subject: Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting I'm planning on switching to a Mac in a few months... Maybe I should start the process for switching my Flex license now, so I have it in time :) Shan Xavi Beumala wrote: I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, Matt Chotin [EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM -- From: flexcoders@yahoogroups.com [mailto: [EMAIL PROTECTED] On Behalf Of Chris Allen Sent: Friday, February 02, 2007 12:46 PM To: flexcoders@yahoogroups.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, Brendan Meutzner [EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, Tom Chiverton [EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem acceptable to me either, but let me get some more information on this, and get back to the list when I do, good? Sounds great. Could you also try and find out if there are plans to just automate the whole process ? It strikes me that converting license betwen platforms shouldn't really require a human in the loop, if it's only done once. -- Tom Chiverton Helping to advantageously aggregate prospective experiences This email is sent
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
On 2/6/07, Paul Andrews [EMAIL PROTECTED] wrote: I saw rather a neat powerbook the other day and the idea of using a powerbook appealed until I realised I wouldn't be able to have flex on my main PC and on a Mac Powerbook with the same licence. Stick with the Dell then.. Well, then you HAVE to use Windows (obviously). I think that Adobe should seriously consider revising their licensing to work on multiple platforms. There are plenty of people that own Mac laptops and Windows desktops and would love to have the chance to run Flex Builder on both without having to resort to solutions like Parallels or Boot Camp. At any rate, these guys at Adobe have been very helpful in getting to the bottom of our issue. I really appreciate the attention that they've given to us. The thing is, all of these issues people are reporting would not exists if they just let us use the same license regardless of the platform, thus saving time and money for all involved. -Chris - Original Message - *From:* Shannon Hicks [EMAIL PROTECTED] *To:* flexcoders@yahoogroups.com *Sent:* Monday, February 05, 2007 3:36 PM *Subject:* Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting I'm planning on switching to a Mac in a few months... Maybe I should start the process for switching my Flex license now, so I have it in time :) Shan Xavi Beumala wrote: I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, Matt Chotin [EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM -- *From:* flexcoders@yahoogroups.com [mailto: [EMAIL PROTECTED] *On Behalf Of *Chris Allen *Sent:* Friday, February 02, 2007 12:46 PM *To:* flexcoders@yahoogroups.com *Cc:* [EMAIL PROTECTED]; [EMAIL PROTECTED] *Subject:* [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, *Brendan Meutzner* [EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, *Tom Chiverton* [EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
On Friday 02 Feb 2007, Chris Allen wrote: I'm working on a Flex2 project for Scholastic http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions You might be able to cope with just Eclipse, with a suitable XML DTD and the ActionScript2 and WTP plugins and using the command line compiler. We do. -- Tom Chiverton Helping to autoschediastically brand advanced developments This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com. -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links * To visit your group on the web, go to: http://groups.yahoo.com/group/flexcoders/ * Your email settings: Individual Email | Traditional * To change settings online go to: http://groups.yahoo.com/group/flexcoders/join (Yahoo! ID required) * To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] * To unsubscribe from this group, send an email to: [EMAIL PROTECTED] * Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
RE: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
I'll look into it. Matt Flex PM From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On Behalf Of Chris Allen Sent: Friday, February 02, 2007 12:46 PM To: flexcoders@yahoogroups.com Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, Brendan Meutzner [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, Tom Chiverton [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem acceptable to me either, but let me get some more information on this, and get back to the list when I do, good? Sounds great. Could you also try and find out if there are plans to just automate the whole process ? It strikes me that converting license betwen platforms shouldn't really require a human in the loop, if it's only done once. -- Tom Chiverton Helping to advantageously aggregate prospective experiences This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com http://www.halliwells.com . -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com
Re: [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
I'm having the same problems here! It's incredible but I've been trying to transfer my win license to mac for the last 3 weeks, and today my trial has finally expired! I won't get my license in less than a week so... this means I can't work! really bad X. On 2/3/07, Matt Chotin [EMAIL PROTECTED] wrote: I'll look into it. Matt Flex PM -- *From:* flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] *On Behalf Of *Chris Allen *Sent:* Friday, February 02, 2007 12:46 PM *To:* flexcoders@yahoogroups.com *Cc:* [EMAIL PROTECTED]; [EMAIL PROTECTED] *Subject:* [flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, *Brendan Meutzner* [EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, *Tom Chiverton* [EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem acceptable to me either, but let me get some more information on this, and get back to the list when I do, good? Sounds great. Could you also try and find out if there are plans to just automate the whole process ? It strikes me that converting license betwen platforms shouldn't really require a human in the loop, if it's only done once. -- Tom Chiverton Helping to advantageously aggregate prospective experiences This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com. -- Flexcoders Mailing List
[flexcoders] More Mac licensing issues: [WAS:: Max OS X Flex Builder 2.01 License Issue - still waiting
To anyone at Adobe who's listening: I'm working on a Flex2 project for Scholastic http://scholastic.com and we are running into a wall in terms of getting our Flex Builder licenses transfered to the Macintosh platform. We purposely bought Windows versions knowing that it wouldn't be a problem to transfer the license when the Mac version became available. This licensing situation that we and others have experienced is completely unacceptable. John Dowdel, do you think that you can help us out a bit, or escalate the issue, as you did for others experiencing these problems? Or maybe Ted Patrick, you could let others there know that this is a major issue for people, and it should be addressed. Here are the issues that we are currently facing: 1. In order to transfer the license you have to be the authorized purchaser of the software and Adobe won't accept a request form the actual end user of the license. To make it worse Adobe won't tell us who that person is. At a rather large organization (10,000 + employees) like Scholastic, finding this authorized person is really difficult to do. 2. Even if we do find the person above, we are told that the process will take five days from the approved request before Adobe will issue the Mac license number. 3. Currently there's no way for us to extend the trial version until this is worked out. We either have to install the trial on another computer or just wait it out. It's a pitty that such a great piece of software has so many barriers and red tape to actually use it. Thanks very much for you attention to this issue. -Chris On 2/1/07, Brendan Meutzner [EMAIL PROTECTED] wrote: Hi, Transferring licenses doesn't seem to be the only issue. We've been using a trial Mac version which just expired and I put through the order for a Mac license online last night thinking we'd have a valid key within a few minutes (like we did for the PC version last summer)... Not quite... it immediately showed as pending last night, and remained that way this morning. So after 30 minutes on hold with customer support this morning, I'm told that the more expensive transactions are processed manually and that somebody would be reviewing the details within the next 2-3 days. WTF? Since when is a $499 FlexBuilder license expensive, and even so, why do they need to process manually? Really really not happy this morning... especially because it's pretty much impossible to find a temporary key for the Mac version (I didn't just say that though)... It's too bad that the fantastic relationship we have with the Adobe engineers can't spread over to the CS department a bit... Brendan On 1/25/07, Tom Chiverton [EMAIL PROTECTED] wrote: On Wednesday 24 January 2007 19:53, John Dowdell wrote: What you and Ethan describe doesn't seem acceptable to me either, but let me get some more information on this, and get back to the list when I do, good? Sounds great. Could you also try and find out if there are plans to just automate the whole process ? It strikes me that converting license betwen platforms shouldn't really require a human in the loop, if it's only done once. -- Tom Chiverton Helping to advantageously aggregate prospective experiences This email is sent for and on behalf of Halliwells LLP. Halliwells LLP is a limited liability partnership registered in England and Wales under registered number OC307980 whose registered office address is at St James's Court Brown Street Manchester M2 2JF. A list of members is available for inspection at the registered office. Any reference to a partner in relation to Halliwells LLP means a member of Halliwells LLP. Regulated by the Law Society. CONFIDENTIALITY This email is intended only for the use of the addressee named above and may be confidential or legally privileged. If you are not the addressee you must not read it and must not use any information contained in nor copy it nor inform any person other than Halliwells LLP or the addressee of its existence or contents. If you have received this email in error please delete it and notify Halliwells LLP IT Department on 0870 365 8008. For more information about Halliwells LLP visit www.halliwells.com. -- Flexcoders Mailing List FAQ: http://groups.yahoo.com/group/flexcoders/files/flexcodersFAQ.txt Search Archives: http://www.mail-archive.com/flexcoders%40yahoogroups.com Yahoo! Groups Links -- Brendan Meutzner Stretch Media - RIA Adobe Flex Development [EMAIL PROTECTED] http://www.stretchmedia.ca
