[Flexradio] Fwd: PowerSDR freezing
Thanks for the replies, still having no luck finding a solution. NOTE:- cable and fire wire card is tested OK. I managed to delete my early restore points. Freezes in RX mode, no stray RF issues. DAVE:- I ran a program called Memtest and all tests passed 100% Les:- Freezing occurs with VAC either on or off I have run all the Windows tests and every thing passes Tried to install Hotfix Fix319514 and it says it is not for my computer. ERNEST: - I checked and found I have an Interrupt request (IRQ) conflict. IRQ 16 - 1304 OHCI Compliant Host Controller (Legacy) IRQ 16 - Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 IRQ 16 - Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 I don't believe I can change the IRQ in Windows 7 as they are automatically generated? I have been working on this problem for several weeks now and I hope some one out there can help me with a solution. My radio is a F5k and it works perfect on my i5/W7/64 bit laptop using a SIIG Firewire 400 2-Port (6-pin) ExpressCard so my radio and fire wire cable test OK. My radio has worked perfect on my home PC for several years but some thing has changed or it has developed a fault and now PowerSDR will freeze randomly any where from a few seconds to a few hours. Some times the panadapter will freeze and the audio will stop and turning off and on PowerSDR will solve the issue. Some times turning off and on PowerSDR will grey out the panadapter and some times turning off PowerSDR will generate an error message Unhandled exception has occurred in your application and PowerSDR will crash requiring both the F5k and PowerSDR to be turned off and on again. I have tried all the things Flex recommend such as disabling power savings, using the legacy driver, factory defaults, reloading PowerSDR, no over clocking etc etc and nothing changes. I replaced the SIIG FireWire 400 2-Port PCIe card in my PC with a spare SIIG FireWire 400 3-Port PCI card (in a different slot) and I still have the exact same problem, so the problem is not the fire wire card either. The problem is a software problem in my PC. My PC is a high performance machine purchased specifically to run my F5k and I should not be having any issues. I have tried using different drivers for the FireWire cards and the problem still remains. System details are; PowerSDR v2.7.2 Max DPS ~ 190 us Safe mode 1 Sampling rate 96000 Hz Buffer size 2048 Intel Core i7-2600K CPU @ 3.40 GHz (BIOS up to date) RAM 16 GB SIIG FireWire 400 2-Port PCIe card and high quality cable (worked perfect for several years) SIIG FireWire 400 3-Port PCI card and high quality cable (Made no difference, problem still occurs) Windows 7 Home Premium 64 bit (All updates complete) Any help appreciated, Craig VK6JJJ / VK0JJJ ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
[Flexradio] Fwd: PowerSDR freezing
Thanks for the replies, still having no luck finding a solution. NOTE:- cable and fire wire card is tested OK. I managed to delete my early restore points. Freezes in RX mode, no stray RF issues. DAVE:- I ran a program called Memtest and all tests passed 100% Les:- Freezing occurs with VAC either on or off I have run all the Windows tests and every thing passes Tried to install Hotfix Fix319514 and it says it is not for my computer. ERNEST: - I checked and found I have an Interrupt request (IRQ) conflict. IRQ 16 - 1304 OHCI Compliant Host Controller (Legacy) IRQ 16 - Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 IRQ 16 - Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 I don't believe I can change the IRQ in Windows 7 as they are automatically generated? *I just disconnected from my network and also disabled my network card and PowerSDR still freezes with the same symptoms?* .. I have been working on this problem for several weeks now and I hope some one out there can help me with a solution. My radio is a F5k and it works perfect on my i5/W7/64 bit laptop using a SIIG Firewire 400 2-Port (6-pin) ExpressCard so my radio and fire wire cable test OK. My radio has worked perfect on my home PC for several years but some thing has changed or it has developed a fault and now PowerSDR will freeze randomly any where from a few seconds to a few hours. Some times the panadapter will freeze and the audio will stop and turning off and on PowerSDR will solve the issue. Some times turning off and on PowerSDR will grey out the panadapter and some times turning off PowerSDR will generate an error message Unhandled exception has occurred in your application and PowerSDR will crash requiring both the F5k and PowerSDR to be turned off and on again. I have tried all the things Flex recommend such as disabling power savings, using the legacy driver, factory defaults, reloading PowerSDR, no over clocking etc etc and nothing changes. I replaced the SIIG FireWire 400 2-Port PCIe card in my PC with a spare SIIG FireWire 400 3-Port PCI card (in a different slot) and I still have the exact same problem, so the problem is not the fire wire card either. The problem is a software problem in my PC. My PC is a high performance machine purchased specifically to run my F5k and I should not be having any issues. I have tried using different drivers for the FireWire cards and the problem still remains. System details are; PowerSDR v2.7.2 Max DPS ~ 190 us Safe mode 1 Sampling rate 96000 Hz Buffer size 2048 Intel Core i7-2600K CPU @ 3.40 GHz (BIOS up to date) RAM 16 GB SIIG FireWire 400 2-Port PCIe card and high quality cable (worked perfect for several years) SIIG FireWire 400 3-Port PCI card and high quality cable (Made no difference, problem still occurs) Windows 7 Home Premium 64 bit (All updates complete) Any help appreciated, Craig VK6JJJ / VK0JJJ ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
[Flexradio] Fwd: PowerSDR freezing
Thanks for the replies, still having no luck finding a solution. NOTE:- cable and fire wire card is tested OK. I managed to delete my early restore points. Freezes in RX mode, no stray RF issues. DAVE:- I ran a program called Memtest and all tests passed 100% Les:- Freezing occurs with VAC either on or off I have run all the Windows tests and every thing passes Tried to install Hotfix Fix319514 and it says it is not for my computer. ERNEST: - I checked and found I have an Interrupt request (IRQ) conflict. IRQ 16 - 1304 OHCI Compliant Host Controller (Legacy) IRQ 16 - Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 IRQ 16 - Xeon E3-1200/2nd Generation Intel(R) Core(TM) Processor Family PCI Express Root Port - 0101 I don't believe I can change the IRQ in Windows 7 as they are automatically generated? *I just disconnected from my network and also disabled my network card and PowerSDR still freezes with the same symptoms?* *Some times randomly I hear the same sound as pulling out a USB memory stick and the fire wire link momentary drops out and the FlexRadio global settings display will go blank, freeze or the DPC counter will stop working.* .. I have been working on this problem for several weeks now and I hope some one out there can help me with a solution. My radio is a F5k and it works perfect on my i5/W7/64 bit laptop using a SIIG Firewire 400 2-Port (6-pin) ExpressCard so my radio and fire wire cable test OK. My radio has worked perfect on my home PC for several years but some thing has changed or it has developed a fault and now PowerSDR will freeze randomly any where from a few seconds to a few hours. Some times the panadapter will freeze and the audio will stop and turning off and on PowerSDR will solve the issue. Some times turning off and on PowerSDR will grey out the panadapter and some times turning off PowerSDR will generate an error message Unhandled exception has occurred in your application and PowerSDR will crash requiring both the F5k and PowerSDR to be turned off and on again. I have tried all the things Flex recommend such as disabling power savings, using the legacy driver, factory defaults, reloading PowerSDR, no over clocking etc etc and nothing changes. I replaced the SIIG FireWire 400 2-Port PCIe card in my PC with a spare SIIG FireWire 400 3-Port PCI card (in a different slot) and I still have the exact same problem, so the problem is not the fire wire card either. The problem is a software problem in my PC. My PC is a high performance machine purchased specifically to run my F5k and I should not be having any issues. I have tried using different drivers for the FireWire cards and the problem still remains. System details are; PowerSDR v2.7.2 Max DPS ~ 190 us Safe mode 1 Sampling rate 96000 Hz Buffer size 2048 Intel Core i7-2600K CPU @ 3.40 GHz (BIOS up to date) RAM 16 GB SIIG FireWire 400 2-Port PCIe card and high quality cable (worked perfect for several years) SIIG FireWire 400 3-Port PCI card and high quality cable (Made no difference, problem still occurs) Windows 7 Home Premium 64 bit (All updates complete) Any help appreciated, Craig VK6JJJ / VK0JJJ ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Your problem really sounds likd a bad Firewire cable. What test did you perform that makes you think it's OK? If you are referring to the LED inside your radio box all that verifies is that the wire carrying power is connected and working, it doesn't verify communication. By the way you can change the IRQ in Windows 7 or any version of Windows by plugging your card into a different slot Most mother boards have one slot that does not share it's IRQ. Some mother boards may indicate that by using a different color connector. Mine doesn't. I just had to play musical slots until I found it and it turned out to be the one at the very bottom of my case. 73, Rich - W3ZJ Craig Hayhow wrote: NOTE:- cable and fire wire card is tested OK. ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Hello Craig, *Some times randomly I hear the same sound as pulling out a USB memory stick and the fire wire link momentary drops out and the FlexRadio global settings display will go blank, freeze or the DPC counter will stop working.* I had this with my 3000 you'd hear the bing-bong of a device disconnection and it would hang, it was my cable. I changed the one it came with for another and never had a problem until it was sold for a 6300. Mine had been to Flex in Germany for a repair - they changed some components to do with the FW port. I assume this to be a common issue as they'd seen it before. The lead has probably caused issues internally before the unit required service. 73 Steve ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Craig A couple of thoughts that I am sure that have been mentioned before. Some good people have come up with some good ideas. I'm sure that Neal will also recommend the following as we happen to think alike. The radio works on another computer, so that totally eliminates the radio and the associated cables (assuming you used the same firewire cable). Sadly, you don't have any restore points to go back to, so that would be my next suggestion. As you are finding out, Windows is very hard to diagnose problems like this. You can look at the event viewer (I don't thin anyone mentioned that so far) and see what happens just before PSDR freezes. That might give a clue and I would look in the video card area. Software doesn't expires or where out, so that leaves ... something in the system changed in the software. It could be a windows update, so other software got installed or something damaged the firewire card. It could also be a memory issue, but not likely. Here are your options based on facts - Change the firewire card to another vendor - Update your video card driver -PowerSDR is very powerful user of the video system - Investigate the event viewer and see whats up and what happened - See what was installed in the last weeks leading up to the failure - Reinstall Windows from scratch - this will have a 95% success rate of fixing things - if not, then it 100% a hardware issue - Spend $350 on a new computer. Yes, the may come with Windows 8.1, but that isn't a big issue (speaking from experience and watching an 8 minute video on how to actually used Metro. :) ) -- this has a 95% success rate too -- assuming you can get it to support a firewire card - Upgrade to a Flex 6300 (that is what I did) My 2 cents Canadian Mike va3mw On Tue, Jul 15, 2014 at 8:08 AM, Steve Walker ste...@bucks.net wrote: Hello Craig, *Some times randomly I hear the same sound as pulling out a USB memory stick and the fire wire link momentary drops out and the FlexRadio global settings display will go blank, freeze or the DPC counter will stop working.* I had this with my 3000 you'd hear the bing-bong of a device disconnection and it would hang, it was my cable. I changed the one it came with for another and never had a problem until it was sold for a 6300. Mine had been to Flex in Germany for a repair - they changed some components to do with the FW port. I assume this to be a common issue as they'd seen it before. The lead has probably caused issues internally before the unit required service. 73 Steve ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Hi Rich, My fire wire cable is fine. It has worked fine for 3 years and I tested it on my laptop for several days continuously without any freezing. The only IRQ I can manually change is on the comm port. I will try moving the SIIG FireWire 400 3-Port PCI card into another slot and see if it gets allocated an IRQ on its own. I was originally using a SIIG FireWire 400 2-Port PCIe card and this worked perfect for several years - so only the software has changed??? Regards, Craig *Your problem really sounds likd a bad Firewire cable. What test did you perform that makes you think it's OK? If you are referring to the LED inside your radio box all that verifies is that the wire carrying power is connected and working, it doesn't verify communication.By the way you can change the IRQ in Windows 7 or any version of Windows by plugging your card into a different slot Most mother boards have one slot that does not share it's IRQ. Some mother boards may indicate that by using a different color connector. Mine doesn't. I just had to play musical slots until I found it and it turned out to be the one at the very bottom of my case.73, Rich - W3ZJ* ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Hi Steve, Well a Fire Wire cable is relatively cheap, so I will purchase a new high quality cable and see if that makes a difference as I have nothing to loose. Regards, Craig On 15 July 2014 20:08, Steve Walker ste...@bucks.net wrote: Hello Craig, *Some times randomly I hear the same sound as pulling out a USB memory stick and the fire wire link momentary drops out and the FlexRadio global settings display will go blank, freeze or the DPC counter will stop working.* I had this with my 3000 you'd hear the bing-bong of a device disconnection and it would hang, it was my cable. I changed the one it came with for another and never had a problem until it was sold for a 6300. Mine had been to Flex in Germany for a repair - they changed some components to do with the FW port. I assume this to be a common issue as they'd seen it before. The lead has probably caused issues internally before the unit required service. 73 Steve ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Well maybe $35.00 to lose but I think it's worth a try :-) My factory cable worked fine for the first month, then it became intermittent and finally quit all together. I bought a Gigabit cable from Radio Shack transferred the ferrite beads from the old cable and it has been fine for several years now. I have the same SIIG 3 port PCI board that you have. 73, Rich - W3ZJ Craig Hayhow wrote: Hi Steve, Well a Fire Wire cable is relatively cheap, so I will purchase a new high quality cable and see if that makes a difference as I have nothing to loose. Regards, Craig ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Hi Mike, I went away for a year and over that time changes have been made to the computer (Windows updates etc) and when I came home, PowerSDR now freezes randomly. I can try upgrading the video card driver. I have been looking at event viewer but I don't really know where to look and what to look for? I ran Memcheck and the memory checked out fine. I replaced the fire wire card (in another slot) with another I bought from Flex and the same fault still exists. I don't have the disks to reinstall Windows from scratch or I would if I knew how. The computer cost me $1800 so I'm not about to toss it out yet (Computers are expensive in Australia) Yes I would love to upgrade to a Flex 6300, but my F5k cost me over AUD$5000, so I am not considering retiring it just yet. Hopefully soon I will stumble across the problem and get back on air. Regards, Craig On 15 July 2014 20:21, Michael Walker va...@portcredit.net wrote: Craig A couple of thoughts that I am sure that have been mentioned before. Some good people have come up with some good ideas. I'm sure that Neal will also recommend the following as we happen to think alike. The radio works on another computer, so that totally eliminates the radio and the associated cables (assuming you used the same firewire cable). Sadly, you don't have any restore points to go back to, so that would be my next suggestion. As you are finding out, Windows is very hard to diagnose problems like this. You can look at the event viewer (I don't thin anyone mentioned that so far) and see what happens just before PSDR freezes. That might give a clue and I would look in the video card area. Software doesn't expires or where out, so that leaves ... something in the system changed in the software. It could be a windows update, so other software got installed or something damaged the firewire card. It could also be a memory issue, but not likely. Here are your options based on facts - Change the firewire card to another vendor - Update your video card driver -PowerSDR is very powerful user of the video system - Investigate the event viewer and see whats up and what happened - See what was installed in the last weeks leading up to the failure - Reinstall Windows from scratch - this will have a 95% success rate of fixing things - if not, then it 100% a hardware issue - Spend $350 on a new computer. Yes, the may come with Windows 8.1, but that isn't a big issue (speaking from experience and watching an 8 minute video on how to actually used Metro. :) ) -- this has a 95% success rate too -- assuming you can get it to support a firewire card - Upgrade to a Flex 6300 (that is what I did) My 2 cents Canadian Mike va3mw ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
Re: [Flexradio] Fwd: PowerSDR freezing
Craig, I am experiencing the same issue. It is a MS update that is causing the 5K to freeze. I have not found a solution either at this point except maybe rebuilding my PC which is a real PIA. Good luck on your end. On Tue, Jul 15, 2014 at 7:50 AM, Craig Hayhow craig.hay...@gmail.com wrote: Hi Mike, I went away for a year and over that time changes have been made to the computer (Windows updates etc) and when I came home, PowerSDR now freezes randomly. I can try upgrading the video card driver. I have been looking at event viewer but I don't really know where to look and what to look for? I ran Memcheck and the memory checked out fine. I replaced the fire wire card (in another slot) with another I bought from Flex and the same fault still exists. I don't have the disks to reinstall Windows from scratch or I would if I knew how. The computer cost me $1800 so I'm not about to toss it out yet (Computers are expensive in Australia) Yes I would love to upgrade to a Flex 6300, but my F5k cost me over AUD$5000, so I am not considering retiring it just yet. Hopefully soon I will stumble across the problem and get back on air. Regards, Craig On 15 July 2014 20:21, Michael Walker va...@portcredit.net wrote: Craig A couple of thoughts that I am sure that have been mentioned before. Some good people have come up with some good ideas. I'm sure that Neal will also recommend the following as we happen to think alike. The radio works on another computer, so that totally eliminates the radio and the associated cables (assuming you used the same firewire cable). Sadly, you don't have any restore points to go back to, so that would be my next suggestion. As you are finding out, Windows is very hard to diagnose problems like this. You can look at the event viewer (I don't thin anyone mentioned that so far) and see what happens just before PSDR freezes. That might give a clue and I would look in the video card area. Software doesn't expires or where out, so that leaves ... something in the system changed in the software. It could be a windows update, so other software got installed or something damaged the firewire card. It could also be a memory issue, but not likely. Here are your options based on facts - Change the firewire card to another vendor - Update your video card driver -PowerSDR is very powerful user of the video system - Investigate the event viewer and see whats up and what happened - See what was installed in the last weeks leading up to the failure - Reinstall Windows from scratch - this will have a 95% success rate of fixing things - if not, then it 100% a hardware issue - Spend $350 on a new computer. Yes, the may come with Windows 8.1, but that isn't a big issue (speaking from experience and watching an 8 minute video on how to actually used Metro. :) ) -- this has a 95% success rate too -- assuming you can get it to support a firewire card - Upgrade to a Flex 6300 (that is what I did) My 2 cents Canadian Mike va3mw ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz -- Ralph Ratta W5RWR China Spring, TX 254-722-8804 ___ FlexRadio Systems Mailing List FlexRadio@flex-radio.biz To opt out of the Reflector: http://mail.flex-radio.biz/mailman/listinfo/flexradio_flex-radio.biz
