Re: OT: Corporate madness - Adobe software to be subscription only

2013-05-13 Thread Steve Johnson
Adobe introduces subscription-based licensing. So many of its users find it
an outstanding value that over time, most of them license software by
subscription. Adobe is rewarded for being innovative and Adobe serves its
customers better. Everybody wins.

Adobe ends its relationship with resellers over time so that, eventually,
all users license software directly from Adobe .. either subscription or
download or disks (at an extra cost).

This is also a success story for Adobe; it's rewarded because it's
providing a better service for its customers and at the same time, it's
doing better for its shareholders. That's how capitalism is supposed to
work.

Choice is the entire issue. Everyone who made the case for subscription has
a great point. It's not what I choose but I have no reason to tell you
subscription is bad for *you*.

Choice ... it's what humans do all the time. Adobe has removed the choice
from some percentage of its users and there's no reason for it. Maybe Adobe
has gotten to the point where it no longer believes customers make Adobe
successful. Maybe they think they're so big they don't have to think about
customers anymore; we, Adobe, make YOU successful.

I don't know; fact is, they're doing their customers a disservice by
limiting our choice for how we license software from them. Subscriptions
are great, just give me back what I want and I'm perfectly content.


On Sat, May 11, 2013 at 11:42 PM, Alan T Litchfield a...@alphabyte.co.nzwrote:

 Funny how people put words between the lines...

 On 12/05/13 12:08 PM, Steve Johnson wrote:

 That's some interesting points and some of them are probably partially
 true. What you're saying basically is that Adobe blames its customers
 for its relative low profit margins and share price. If only we were
 more rational and obedient, Adobe would be better off.


 I never said Adobe blames anyone for anything. I am saying that Adobe
 has shareholders and share values are important. Customers are important
 too, but they are important because they improve share value (more
 customers, better share values). However, customers are only valuable when
 they are encouraged to part with their money, so to have customers pay more
 frequently is better than when they don't.

 The problem with cusomters is that they cost money to do business with.
 The cost of customer management has a negative effect on share value. So,
 cut the cost of doing business and improve share value. The subscription
 model Adobe are rolling out does just that.

 Obedience has nothing to do with it. Don't make it a human factor.
 Humanity has nothing to do with this. This is economics.


 You're side of the mark about resellers. Adobe locks down pricing and
 availability of its software; you can't buy old versions of anything
 from anybody ever and you can't get more than a few dollars of discount
 from anybody. Having other people sell for you is generally a good
 thing.


 Ignoring the bit about buying old versions, as a former reseller, I can
 quite confidently tell you that you are wrong.

 Resellers are expensive to support and no longer bring real value to the
 product. With the advance of Internet and peer support of products, Adobe
 had long since removed the reseller from the channel. The subscription
 model merely removes the last part of the retail chain. Sure, there remain
 some resellers but they are concerned with large customers who need
 specific licensing requirements. These are the ones that for Adobe to do
 itself, are uneconomic.

  But again, in the Adobe way of looking at things, what's good for
  the customer is bad because customers always do the wrong thing.

 Sorry, makes no sense. Customers (those that pay for stuff) always do the
 right thing when they are relieved of their money.


 Adobe is making this change in anticipation of other changes yet to be
 announced.


 Meh. It's just another way to do business. I have worked out that the
 subscription model will cost me about twice much to keep getting access to
 what I have now. It will disadvantage me in the future because I have to
 continue to pay for something I do not have to continue to pay for now.

  If you love the subscription model you'll love whatever else
 they have in mind for you. It's a good time to be an apologist.


 If I too were a fanboy, then maybe I too would be all smoochy about it. I
 have been in this business for too many years. I do not like it that this
 company (or any other) decide that I have not been paying enough for what I
 have been using and make it so that I pay more. I do not like it that I
 have to have the corporation in my head every month come subscription time.

 On the other hand, it is good time to be a user of LaTeX, et al.

 I am keen to see what Jeremy has to offer.

 Alan




 On Sat, May 11, 2013 at 6:31 PM, Alan T Litchfield a...@alphabyte.co.nz
 mailto:a...@alphabyte.co.nz wrote:


 On 12/05/2013, at 6:36 AM, Steve Johnson wrote:

 Almost everyone

Re: OT: Corporate madness - Adobe software to be subscription only

2013-05-13 Thread Steve Johnson
That's some interesting points and some of them are probably partially
true. What you're saying basically is that Adobe blames its customers for
its relative low profit margins and share price. If only we were more
rational and obedient, Adobe would be better off.

You're side of the mark about resellers. Adobe locks down pricing and
availability of its software; you can't buy old versions of anything from
anybody ever and you can't get more than a few dollars of discount from
anybody. Having other people sell for you is generally a good thing. But
again, in the Adobe way of looking at things, what's good for the customer
is bad because customers always do the wrong thing.

Adobe is making this change in anticipation of other changes yet to be
announced. If you love the subscription model you'll love whatever else
they have in mind for you. It's a good time to be an apologist.


On Sat, May 11, 2013 at 6:31 PM, Alan T Litchfield a...@alphabyte.co.nzwrote:


 On 12/05/2013, at 6:36 AM, Steve Johnson wrote:

  Almost everyone keeps ignoring the question of CHOICE. There's no doubt
 you can make a case for subscription but you can also make a case for
 getting the disks or downloading the software.

 Of what benefit to Adobe is depriving us to choose what we want? Why is
 mailing me disks for additional cost or providing a download bad for Adobe?
 Clearly it isn't. There is something else going on.

 Certainly Adobe will jack up the price of subscription. They might have
 other things in mind also but the point is, why make everyone adopt a model
 that doesn't benefit everyone? What's in it for Adobe? That's what I'd like
 to know.




 Decreased cost for license management, increased cash flow through
 subscriptions, constant income stream as opposed to periodic peaks related
 to new product releases, increased profit margins, better share value,
 regional price control and management (we typically pay 3x the US cost for
 the same software), better release management (no more pesky resellers and
 middlemen), better profits from cutting out middlemen and resellers,
 therefore even better share value, more accurate profit forecasts at
 shorter time intervals, therefore even better share value,...

 Alan

 --
 AlphaByte
 PO Box 1941, Auckland, 1140
 New Zealand
 http://www.alphabyte.co.nz


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OT: Corporate madness - Adobe software to be subscription only

2013-05-12 Thread Steve Johnson
Adobe introduces subscription-based licensing. So many of its users find it
an outstanding value that over time, most of them license software by
subscription. Adobe is rewarded for being innovative and Adobe serves its
customers better. Everybody wins.

Adobe ends its relationship with resellers over time so that, eventually,
all users license software directly from Adobe .. either subscription or
download or disks (at an extra cost).

This is also a success story for Adobe; it's rewarded because it's
providing a better service for its customers and at the same time, it's
doing better for its shareholders. That's how capitalism is supposed to
work.

Choice is the entire issue. Everyone who made the case for subscription has
a great point. It's not what I choose but I have no reason to tell you
subscription is bad for *you*.

Choice ... it's what humans do all the time. Adobe has removed the choice
from some percentage of its users and there's no reason for it. Maybe Adobe
has gotten to the point where it no longer believes customers make Adobe
successful. Maybe they think they're so big they don't have to think about
customers anymore; we, Adobe, make YOU successful.

I don't know; fact is, they're doing their customers a disservice by
limiting our choice for how we license software from them. Subscriptions
are great, just give me back what I want and I'm perfectly content.


On Sat, May 11, 2013 at 11:42 PM, Alan T Litchfield wrote:

> Funny how people put words between the lines...
>
> On 12/05/13 12:08 PM, Steve Johnson wrote:
>
>> That's some interesting points and some of them are probably partially
>> true. What you're saying basically is that Adobe blames its customers
>> for its relative low profit margins and share price. If only we were
>> more rational and obedient, Adobe would be better off.
>>
>
> I never said Adobe "blames" anyone for anything. I am saying that Adobe
> has shareholders and share values are important. Customers are important
> too, but they are important because they improve share value (more
> customers, better share values). However, customers are only valuable when
> they are encouraged to part with their money, so to have customers pay more
> frequently is better than when they don't.
>
> The problem with cusomters is that they cost money to do business with.
> The cost of customer management has a negative effect on share value. So,
> cut the cost of doing business and improve share value. The subscription
> model Adobe are rolling out does just that.
>
> Obedience has nothing to do with it. Don't make it a human factor.
> Humanity has nothing to do with this. This is economics.
>
>
>> You're side of the mark about resellers. Adobe locks down pricing and
>> availability of its software; you can't buy old versions of anything
>> from anybody ever and you can't get more than a few dollars of discount
>> from anybody. Having other people sell for you is generally a good
>> thing.
>>
>
> Ignoring the bit about buying old versions, as a former reseller, I can
> quite confidently tell you that you are wrong.
>
> Resellers are expensive to support and no longer bring real value to the
> product. With the advance of Internet and peer support of products, Adobe
> had long since removed the reseller from the channel. The subscription
> model merely removes the last part of the retail chain. Sure, there remain
> some resellers but they are concerned with large customers who need
> specific licensing requirements. These are the ones that for Adobe to do
> itself, are uneconomic.
>
> > But again, in the Adobe way of looking at things, what's good for
> > the customer is bad because customers always do the wrong thing.
>
> Sorry, makes no sense. Customers (those that pay for stuff) always do the
> right thing when they are relieved of their money.
>
>
>> Adobe is making this change in anticipation of other changes yet to be
>> announced.
>>
>
> Meh. It's just another way to do business. I have worked out that the
> subscription model will cost me about twice much to keep getting access to
> what I have now. It will disadvantage me in the future because I have to
> continue to pay for something I do not have to continue to pay for now.
>
>  If you love the subscription model you'll love whatever else
>> they have in mind for you. It's a good time to be an apologist.
>>
>>
> If I too were a fanboy, then maybe I too would be all smoochy about it. I
> have been in this business for too many years. I do not like it that this
> company (or any other) decide that I have not been paying enough for what I
> have been using and make it so that I pay more. I do not like it that I
> have to have the corporation i

Re: OT: Corporate madness - Adobe software to be subscription only

2013-05-11 Thread Steve Johnson
Almost everyone keeps ignoring the question of CHOICE. There's no doubt you
can make a case for subscription but you can also make a case for getting
the disks or downloading the software.

Of what benefit to Adobe is depriving us to choose what we want? Why is
mailing me disks for additional cost or providing a download bad for Adobe?
Clearly it isn't. There is something else going on.

Certainly Adobe will jack up the price of subscription. They might have
other things in mind also but the point is, why make everyone adopt a model
that doesn't benefit everyone? What's in it for Adobe? That's what I'd like
to know.


On Thu, May 9, 2013 at 1:31 PM, Bethany Lee bethany@lakeshore.comwrote:

 Ditto what Bill said. Just glad I didn't have to write all of that. :-)

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Bill Swallow
 Sent: Thursday, May 09, 2013 2:22 PM
 To: Steve Rickaby
 Cc: framers@lists.frameusers.com
 Subject: Re: OT: Corporate madness - Adobe software to be subscription only

 It's not SaaS, it's subscription. Yes, the name Creative Cloud (CC)
 is confusing but it's not web-only applications. You download and
 install them.

 I like this model for a few reasons:

 1. Cheaper for multi-application users. Rather than buying one-off or
 a suite at a time, you get access to all CC apps for a monthly fee. If
 you're corporate, that means you can easily control the number of
 licenses at any given time. (Ever experience licence rot, when you
 lose an employee or several and have open licenses just collecting
 dust? You paid for that.) If you're a contractor, you only have to pay
 for the apps for the duration of the gig, and not have them sitting
 around unused. (This is great for short-term contracts where they just
 need an InDesign jockey for a few weeks to edit some files.)

 2. While you may only have immediate need for one or a few apps, you
 have all the others at your disposal to learn. Think about it; how
 many times did you wish you had access to the full version of a
 product to learn it for work use evaluation, or for resume fodder? Now
 you have that option at a reasonable price.

 3. You can completely avoid the back version blues. How many times
 have you worked in a team where you decide on a tool, get the initial
 funding, and then get push-back on upgrade pricing from the bean
 counters? And then hire someone new, who needs a license, but they
 don't sell version X anymore and to get everyone on version Y would be
 a huge expense? Or your team is merged with another, or your company
 acquires another company, and your software versions don't match up?
 Problem solved.

 I don't see this as being a bad thing. I see it as being different.

 Bill


 ___


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OT: Corporate madness - Adobe software to be subscription only

2013-05-11 Thread Steve Johnson
Almost everyone keeps ignoring the question of CHOICE. There's no doubt you
can make a case for subscription but you can also make a case for getting
the disks or downloading the software.

Of what benefit to Adobe is depriving us to choose what we want? Why is
mailing me disks for additional cost or providing a download bad for Adobe?
Clearly it isn't. There is something else going on.

Certainly Adobe will jack up the price of subscription. They might have
other things in mind also but the point is, why make everyone adopt a model
that doesn't benefit everyone? What's in it for Adobe? That's what I'd like
to know.


On Thu, May 9, 2013 at 1:31 PM, Bethany Lee wrote:

> Ditto what Bill said. Just glad I didn't have to write all of that. :-)
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Bill Swallow
> Sent: Thursday, May 09, 2013 2:22 PM
> To: Steve Rickaby
> Cc: framers at lists.frameusers.com
> Subject: Re: OT: Corporate madness - Adobe software to be subscription only
>
> It's not SaaS, it's subscription. Yes, the name "Creative Cloud" (CC)
> is confusing but it's not web-only applications. You download and
> install them.
>
> I like this model for a few reasons:
>
> 1. Cheaper for multi-application users. Rather than buying one-off or
> a suite at a time, you get access to all CC apps for a monthly fee. If
> you're corporate, that means you can easily control the number of
> licenses at any given time. (Ever experience licence rot, when you
> lose an employee or several and have open licenses just collecting
> dust? You paid for that.) If you're a contractor, you only have to pay
> for the apps for the duration of the gig, and not have them sitting
> around unused. (This is great for short-term contracts where they just
> need an InDesign jockey for a few weeks to edit some files.)
>
> 2. While you may only have immediate need for one or a few apps, you
> have all the others at your disposal to learn. Think about it; how
> many times did you wish you had access to the full version of a
> product to learn it for work use evaluation, or for resume fodder? Now
> you have that option at a reasonable price.
>
> 3. You can completely avoid the back version blues. How many times
> have you worked in a team where you decide on a tool, get the initial
> funding, and then get push-back on upgrade pricing from the bean
> counters? And then hire someone new, who needs a license, but they
> don't sell version X anymore and to get everyone on version Y would be
> a huge expense? Or your team is merged with another, or your company
> acquires another company, and your software versions don't match up?
> Problem solved.
>
> I don't see this as being a bad thing. I see it as being different.
>
> Bill
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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> http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



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OT: Corporate madness - Adobe software to be subscription only

2013-05-11 Thread Steve Johnson
That's some interesting points and some of them are probably partially
true. What you're saying basically is that Adobe blames its customers for
its relative low profit margins and share price. If only we were more
rational and obedient, Adobe would be better off.

You're side of the mark about resellers. Adobe locks down pricing and
availability of its software; you can't buy old versions of anything from
anybody ever and you can't get more than a few dollars of discount from
anybody. Having other people sell for you is generally a good thing. But
again, in the Adobe way of looking at things, what's good for the customer
is bad because customers always do the wrong thing.

Adobe is making this change in anticipation of other changes yet to be
announced. If you love the subscription model you'll love whatever else
they have in mind for you. It's a good time to be an apologist.


On Sat, May 11, 2013 at 6:31 PM, Alan T Litchfield wrote:

>
> On 12/05/2013, at 6:36 AM, Steve Johnson wrote:
>
>  Almost everyone keeps ignoring the question of CHOICE. There's no doubt
>> you can make a case for subscription but you can also make a case for
>> getting the disks or downloading the software.
>>
>> Of what benefit to Adobe is depriving us to choose what we want? Why is
>> mailing me disks for additional cost or providing a download bad for Adobe?
>> Clearly it isn't. There is something else going on.
>>
>> Certainly Adobe will jack up the price of subscription. They might have
>> other things in mind also but the point is, why make everyone adopt a model
>> that doesn't benefit everyone? What's in it for Adobe? That's what I'd like
>> to know.
>>
>>
>
>
> Decreased cost for license management, increased cash flow through
> subscriptions, constant income stream as opposed to periodic peaks related
> to new product releases, increased profit margins, better share value,
> regional price control and management (we typically pay 3x the US cost for
> the same software), better release management (no more pesky resellers and
> middlemen), better profits from cutting out middlemen and resellers,
> therefore even better share value, more accurate profit forecasts at
> shorter time intervals, therefore even better share value,...
>
> Alan
>
> --
> AlphaByte
> PO Box 1941, Auckland, 1140
> New Zealand
> http://www.alphabyte.co.nz
>
>
> __**_
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.**frameusers.com lists.frameusers.com>
> or visit http://lists.frameusers.com/**mailman/options/framers/dr_**
> gonzo%40pobox.com<http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com>
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



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Re: jpg images

2013-04-26 Thread Steve Johnson
This is still a subject for discussion?

TIF = JPG = not for screen captures period

GIF OK but limited to 256 colors

PNG is the way to go.

http://home.tiscali.nl/developerscorner/imaging/image-saving.htm

http://www.sitepoint.com/gif-jpg-png-whats-difference/

http://stackoverflow.com/questions/2336522/png-vs-gif-vs-jpeg-when-best-to-use

http://www.sitepoint.com/gif-png-jpg-which-one-to-use/

etc




On Fri, Apr 26, 2013 at 1:04 AM, Syed Zaeem Hosain (syed.hos...@aeris.net) 
syed.hos...@aeris.net wrote:

 Unfortunately, GIF only uses 256 colors in any given image (selected from
 a larger palette though). So, _not_ what I would use for high-quality
 photographs, but it _could_ be used for screen captures as long as there
 aren't too many colors in that screen.

 I have tested JPEG output for screen captures and they are _not_
 acceptable [to me] for this use purpose. Solid color (e.g., white)
 backgrounds, text, sharp color transitions, etc., will get speckled dots
 and edge smearing as well. Often, white backgrounds end up with light-gray
 coloring and these show visibly in documents with white paper backgrounds -
 you can see ink-jet printers trying to reproduce this light color in the
 output. Indeed, my new Canon ink-jet at home (which has a grey ink
 cartridge - cool!) would faithfully try to reproduce this, I think.

 It is far better to use TIF (large files though) or PNG for screen
 captures. With true white backgrounds, on white paper documents, the result
 is very clean. In most of my screen captures, the PNG format has worked
 well - particularly when I need transparent backgrounds (which GIF does not
 support) which I can edit in Photoshop.

 JPEGs should _only_ be used for photographs.

 Z

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
 Sent: Thursday, April 25, 2013 8:43 AM
 To: framers@lists.frameusers.com
 Subject: Re: jpg images

 JPEG with the highest quality setting is fine for most screen shots,
 though I usually see smaller files from PNG or GIF.

 On Thu, Apr 25, 2013 at 8:05 AM, Matt Sullivan m...@mattrsullivan.com
 wrote:
 
  All versions of structured Frame support JPEG files.
 
  JPEG is a lossy bitmap format, so photos represent well, but diagrams
 and screen shots will likely disappoint you.
 ___


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jpg images

2013-04-26 Thread Steve Johnson
This is still a subject for discussion?

TIF = JPG = not for screen captures period

GIF OK but limited to 256 colors

PNG is the way to go.

http://home.tiscali.nl/developerscorner/imaging/image-saving.htm

http://www.sitepoint.com/gif-jpg-png-whats-difference/

http://stackoverflow.com/questions/2336522/png-vs-gif-vs-jpeg-when-best-to-use

http://www.sitepoint.com/gif-png-jpg-which-one-to-use/

etc




On Fri, Apr 26, 2013 at 1:04 AM, Syed Zaeem Hosain (Syed.Hosain at aeris.net) <
Syed.Hosain at aeris.net> wrote:

> Unfortunately, GIF only uses 256 colors in any given image (selected from
> a larger palette though). So, _not_ what I would use for high-quality
> photographs, but it _could_ be used for screen captures as long as there
> aren't too many colors in that screen.
>
> I have tested JPEG output for screen captures and they are _not_
> acceptable [to me] for this use purpose. Solid color (e.g., white)
> backgrounds, text, sharp color transitions, etc., will get speckled dots
> and edge smearing as well. Often, white backgrounds end up with light-gray
> coloring and these show visibly in documents with white paper backgrounds -
> you can see ink-jet printers trying to reproduce this light color in the
> output. Indeed, my new Canon ink-jet at home (which has a grey ink
> cartridge - cool!) would faithfully try to reproduce this, I think.
>
> It is far better to use TIF (large files though) or PNG for screen
> captures. With true white backgrounds, on white paper documents, the result
> is very clean. In most of my screen captures, the PNG format has worked
> well - particularly when I need transparent backgrounds (which GIF does not
> support) which I can edit in Photoshop.
>
> JPEGs should _only_ be used for photographs.
>
> Z
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Thursday, April 25, 2013 8:43 AM
> To: framers at lists.frameusers.com
> Subject: Re: jpg images
>
> JPEG with the highest quality setting is fine for most screen shots,
> though I usually see smaller files from PNG or GIF.
>
> On Thu, Apr 25, 2013 at 8:05 AM, Matt Sullivan 
> wrote:
> >
> > All versions of structured Frame support JPEG files.
> >
> > JPEG is a lossy bitmap format, so photos represent well, but diagrams
> and screen shots will likely disappoint you.
> ___
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Re: FrameMaker (dita) and SVN

2012-12-07 Thread Steve Johnson
That was not an issue for me. IMHO it's important at least for
starting out that you use whatever people around you can support you
on. You don't want to be the only TortoiseSVN user, the only command
line user, or what have you. After you learn that you can consider
testing another tool.

On Thu, Dec 6, 2012 at 11:31 AM, Robert Lauriston rob...@lauriston.com wrote:
 My problem with TortoiseSVN was that my local files would be out of
 sync with the repository despite repeated commits.

 On Thu, Dec 6, 2012 at 4:28 AM, Steve Johnson chinask...@gmail.com wrote:
 I've worked with many people in three jobs, writers and engineers
 alike ... myself included ... who use TortoiseSVN without issues.
 Except for the fact that, because it's a Windows Explorer plug-in, it
 has the same refresh issues as Explorer has. Typical example is you'll
 do a commit (aka check-in) and the icons SVN puts next to files and
 folders don't change; they still look like they need to be committed.
 The solution is to do another commit and make sure everything got
 checked in. ...
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Re: FrameMaker (dita) and SVN

2012-12-06 Thread Steve Johnson
I've worked with many people in three jobs, writers and engineers
alike ... myself included ... who use TortoiseSVN without issues.
Except for the fact that, because it's a Windows Explorer plug-in, it
has the same refresh issues as Explorer has. Typical example is you'll
do a commit (aka check-in) and the icons SVN puts next to files and
folders don't change; they still look like they need to be committed.
The solution is to do another commit and make sure everything got
checked in.

Unless you prefer the command line or need to script it start off with
TortoiseSVN and move away from it if you have issues.

The other thing to consider is what most other people in your company
use. If you're the only one using command line you won't get any
support from people in your company.

On Wed, Dec 5, 2012 at 10:43 AM, Robert Lauriston rob...@lauriston.com wrote:
 There's no integration but it's easy to use and works fine.

 I've found the TortoiseSVN client problematic. I recommend using
 either the command-line client or the free version of SmartSVN.

 Checking out files just creates local copies, it does not lock them as
 in some other source control systems. With unstructured FM files,
 since they can't be merged you should lock them in SVN if there's any
 chance someone else might try to work on them at the same time. With
 DITA source, you could go either way.

 On Wed, Dec 5, 2012 at 2:03 AM,  etudsb...@cpaglobal.com wrote:
 Hi all,

 I currently use FrameMaker to author DITA files. I currently work alone but
 will soon be joined by three other writers. For this reason I was planning
 on using SVN for source control (SVN is already used in the company for the
 application code).

 I was wondering how practical it is to use this pairing. Is there any
 integration between the new versions of FrameMaker and SVN? Or do I have to
 check out the files in a separate SVN client before opening the files in
 FrameMaker?
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FrameMaker (dita) and SVN

2012-12-06 Thread Steve Johnson
I've worked with many people in three jobs, writers and engineers
alike ... myself included ... who use TortoiseSVN without issues.
Except for the fact that, because it's a Windows Explorer plug-in, it
has the same refresh issues as Explorer has. Typical example is you'll
do a commit (aka check-in) and the icons SVN puts next to files and
folders don't change; they still look like they need to be committed.
The solution is to do another commit and make sure everything got
checked in.

Unless you prefer the command line or need to script it start off with
TortoiseSVN and move away from it if you have issues.

The other thing to consider is what most other people in your company
use. If you're the only one using command line you won't get any
support from people in your company.

On Wed, Dec 5, 2012 at 10:43 AM, Robert Lauriston  
wrote:
> There's no integration but it's easy to use and works fine.
>
> I've found the TortoiseSVN client problematic. I recommend using
> either the command-line client or the free version of SmartSVN.
>
> Checking out files just creates local copies, it does not lock them as
> in some other source control systems. With unstructured FM files,
> since they can't be merged you should lock them in SVN if there's any
> chance someone else might try to work on them at the same time. With
> DITA source, you could go either way.
>
> On Wed, Dec 5, 2012 at 2:03 AM,   wrote:
>> Hi all,
>>
>> I currently use FrameMaker to author DITA files. I currently work alone but
>> will soon be joined by three other writers. For this reason I was planning
>> on using SVN for source control (SVN is already used in the company for the
>> application code).
>>
>> I was wondering how practical it is to use this pairing. Is there any
>> integration between the new versions of FrameMaker and SVN? Or do I have to
>> check out the files in a separate SVN client before opening the files in
>> FrameMaker?
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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FrameMaker (dita) and SVN

2012-12-06 Thread Steve Johnson
That was not an issue for me. IMHO it's important at least for
starting out that you use whatever people around you can support you
on. You don't want to be the only TortoiseSVN user, the only command
line user, or what have you. After you learn that you can consider
testing another tool.

On Thu, Dec 6, 2012 at 11:31 AM, Robert Lauriston  
wrote:
> My problem with TortoiseSVN was that my local files would be out of
> sync with the repository despite repeated commits.
>
> On Thu, Dec 6, 2012 at 4:28 AM, Steve Johnson  wrote:
>> I've worked with many people in three jobs, writers and engineers
>> alike ... myself included ... who use TortoiseSVN without issues.
>> Except for the fact that, because it's a Windows Explorer plug-in, it
>> has the same refresh issues as Explorer has. Typical example is you'll
>> do a commit (aka check-in) and the icons SVN puts next to files and
>> folders don't change; they still look like they need to be committed.
>> The solution is to do another commit and make sure everything got
>> checked in. ...
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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Re: Unavailable fonts and greyed out section numbering tab

2012-02-24 Thread Steve Johnson
Someone can recommend a script to do that. If you're comfortable
editing MIF files, convert it to MIF and search for it there.

If none of that works, you can try this (Frame 8 steps): File 
Preferences  General, uncheck Remember Missing Font Names. Open all
files in the book, uncheck that option, save all the files in the
book, close, reopen, and see if you still have the issue.

On Thu, Feb 23, 2012 at 8:11 AM, Andy Smith (WFL)
andy.sm...@wingedfeet.co.uk wrote:
 Hi

 I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother HL1450 or an 
 HP CM1415fnw.

 I've isolated the section of the book that contains the offending font as 
 there is only one file that reports the problem when I open the sections 
 individually. I thought it was Courier New so I changed it to Courier Std as 
 this is the only section where I've used Courier but I've just realised that 
 the console is reporting the following:

 The ƒqƒ‰ƒMƒmŠpƒS Pro W3 Font is not available.
  MS Mincho will be used in this session.

 It doesn't look like this on the screen but it looks like the console is 
 displaying some substitute characters. (I've copied this out of the console 
 and this is what it pastes.)

 I've been through all the text and I can't find this font shown in any of the 
 character formats and neither is the substitute font. I created the document 
 myself and it's never been off of my PC. When I created the document I'm 
 pretty sure I washed the text through notepad as it came from a Word file 
 from my client. At the very least I used paste special to paste Text. I've 
 also looked at the character formats and the offending font doesn't appear in 
 any of those either.

 After a bit of confusion I've run that character format Find routine and it 
 allows me to search for all the fonts on my PC with the offending font at the 
 bottom of the list. Searching for that font it runs the Find and reports that 
 it's not found in the document.

 Any ideas?




 -Original Message-
 From: Steve Johnson [mailto:chinask...@gmail.com]
 Sent: 23 February 2012 00:40
 To: andy.sm...@wingedfeet.co.uk
 Cc: framers@lists.frameusers.com
 Subject: Re: Unavailable fonts and greyed out section numbering tab

 Before you update your book, open all the files in the book and it should
 work.

 For the font problem, try at the book level Control+F (Find),
 Character Format, then look thru the list of formats for one that's
 grayed out. If it's a short document you should be able to manually
 change the offending fonts in no time.

 Also, which fonts are unavailable depends on the printer you have
 selected at the time. Make sure you have Adobe PDF or another
 PostScript printer selected; more fonts should be available then.

 On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
 andy.sm...@wingedfeet.co.uk wrote:
  Hi
 
 
 
  I've been working with a document in a single file while it's been small
  enough but I now need to start putting in a ToC and Index so I've
 divided it
  up into sections. Unfortunately it's now throwing up some problems.
 
 
 
  The first problem is that the document numbering window has the Sections
 tab
  greyed out. All the other numbering options, such as page numbering,
 seem to
  be working but the section numbering doesn't work.
 
 
 
  So looking for a solution I tried to update the book but I'm finding
 that it
  reports that one of my sections uses unavailable fonts. At that point
 it
  stops updating the book.
 
 
 
  It seems it's the fact that I've used Courier New, however I don't
  understand what is going on here as I've chosen the font from the list
 in
  the Paragraph Designer.
 
 
 
  Does anybody have any thoughts on these two problems?
 
 
 
 
 
 
 
  Andy W. Smith
  Winged Feet Ltd.,
  Technical Writing, Documentation and Copywriting Services,
  Hemel Hempstead,
  England.
 
  Please do not use the registered office address for general
 correspondence,
  instead please phone or email for a postal address.
  Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3AH.
  Winged Feet Limited is a company registered in England and Wales with
  company number 3622021
 
 
 
 
  ___
 
 
  You are currently subscribed to framers as dr_go...@pobox.com.
 
  Send list messages to framers@lists.frameusers.com.
 
  To unsubscribe send a blank email to
  framers-unsubscr...@lists.frameusers.com
  or visit
  http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
 
  Send administrative questions to listad...@frameusers.com. Visit
  http://www.frameusers.com/ for more resources and info.
 



 --
 
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Re: Unavailable fonts and greyed out section numbering tab

2012-02-23 Thread Steve Johnson
Before you update your book, open all the files in the book and it should work.

For the font problem, try at the book level Control+F (Find),
Character Format, then look thru the list of formats for one that's
grayed out. If it's a short document you should be able to manually
change the offending fonts in no time.

Also, which fonts are unavailable depends on the printer you have
selected at the time. Make sure you have Adobe PDF or another
PostScript printer selected; more fonts should be available then.

On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
andy.sm...@wingedfeet.co.uk wrote:
 Hi



 I've been working with a document in a single file while it's been small
 enough but I now need to start putting in a ToC and Index so I've divided it
 up into sections. Unfortunately it's now throwing up some problems.



 The first problem is that the document numbering window has the Sections tab
 greyed out. All the other numbering options, such as page numbering, seem to
 be working but the section numbering doesn't work.



 So looking for a solution I tried to update the book but I'm finding that it
 reports that one of my sections uses unavailable fonts. At that point it
 stops updating the book.



 It seems it's the fact that I've used Courier New, however I don't
 understand what is going on here as I've chosen the font from the list in
 the Paragraph Designer.



 Does anybody have any thoughts on these two problems?







 Andy W. Smith
 Winged Feet Ltd.,
 Technical Writing, Documentation and Copywriting Services,
 Hemel Hempstead,
 England.

 Please do not use the registered office address for general correspondence,
 instead please phone or email for a postal address.
 Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3AH.
 Winged Feet Limited is a company registered in England and Wales with
 company number 3622021




 ___


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Unavailable fonts and greyed out section numbering tab

2012-02-23 Thread Steve Johnson
Someone can recommend a script to do that. If you're comfortable
editing MIF files, convert it to MIF and search for it there.

If none of that works, you can try this (Frame 8 steps): File >
Preferences > General, uncheck Remember Missing Font Names. Open all
files in the book, uncheck that option, save all the files in the
book, close, reopen, and see if you still have the issue.

On Thu, Feb 23, 2012 at 8:11 AM, Andy Smith (WFL)
 wrote:
> Hi
>
> I'm using Frame 10 on Windows 7 64 bit. The printer is a Brother HL1450 or an 
> HP CM1415fnw.
>
> I've isolated the section of the book that contains the offending font as 
> there is only one file that reports the problem when I open the sections 
> individually. I thought it was Courier New so I changed it to Courier Std as 
> this is the only section where I've used Courier but I've just realised that 
> the console is reporting the following:
>
> The "?q???M?m?p?S Pro W3" Font is not available.
> ?"MS Mincho" will be used in this session.
>
> It doesn't look like this on the screen but it looks like the console is 
> displaying some substitute characters. (I've copied this out of the console 
> and this is what it pastes.)
>
> I've been through all the text and I can't find this font shown in any of the 
> character formats and neither is the substitute font. I created the document 
> myself and it's never been off of my PC. When I created the document I'm 
> pretty sure I washed the text through notepad as it came from a Word file 
> from my client. At the very least I used paste special to paste "Text." I've 
> also looked at the character formats and the offending font doesn't appear in 
> any of those either.
>
> After a bit of confusion I've run that character format Find routine and it 
> allows me to search for all the fonts on my PC with the offending font at the 
> bottom of the list. Searching for that font it runs the Find and reports that 
> it's not found in the document.
>
> Any ideas?
>
>
>
>
>> -Original Message-
>> From: Steve Johnson [mailto:chinaski69 at gmail.com]
>> Sent: 23 February 2012 00:40
>> To: andy.smith at wingedfeet.co.uk
>> Cc: framers at lists.frameusers.com
>> Subject: Re: Unavailable fonts and greyed out section numbering tab
>>
>> Before you update your book, open all the files in the book and it should
>> work.
>>
>> For the font problem, try at the book level Control+F (Find),
>> Character Format, then look thru the list of formats for one that's
>> grayed out. If it's a short document you should be able to manually
>> change the offending fonts in no time.
>>
>> Also, which fonts are unavailable depends on the printer you have
>> selected at the time. Make sure you have Adobe PDF or another
>> PostScript printer selected; more fonts should be available then.
>>
>> On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
>>  wrote:
>> > Hi
>> >
>> >
>> >
>> > I've been working with a document in a single file while it's been small
>> > enough but I now need to start putting in a ToC and Index so I've
>> divided it
>> > up into sections. Unfortunately it's now throwing up some problems.
>> >
>> >
>> >
>> > The first problem is that the document numbering window has the Sections
>> tab
>> > greyed out. All the other numbering options, such as page numbering,
>> seem to
>> > be working but the section numbering doesn't work.
>> >
>> >
>> >
>> > So looking for a solution I tried to update the book but I'm finding
>> that it
>> > reports that one of my sections "uses unavailable fonts." At that point
>> it
>> > stops updating the book.
>> >
>> >
>> >
>> > It seems it's the fact that I've used Courier New, however I don't
>> > understand what is going on here as I've chosen the font from the list
>> in
>> > the Paragraph Designer.
>> >
>> >
>> >
>> > Does anybody have any thoughts on these two problems?
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> > Andy W. Smith
>> > Winged Feet Ltd.,
>> > Technical Writing, Documentation and Copywriting Services,
>> > Hemel Hempstead,
>> > England.
>> >
>> > Please do not use the registered office address for general
>> correspondence,
>> > instead please phone or email for a postal address.
>> > Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3A

Unavailable fonts and greyed out section numbering tab

2012-02-22 Thread Steve Johnson
Before you update your book, open all the files in the book and it should work.

For the font problem, try at the book level Control+F (Find),
Character Format, then look thru the list of formats for one that's
grayed out. If it's a short document you should be able to manually
change the offending fonts in no time.

Also, which fonts are unavailable depends on the printer you have
selected at the time. Make sure you have Adobe PDF or another
PostScript printer selected; more fonts should be available then.

On Wed, Feb 22, 2012 at 1:05 PM, Andy Smith (WFL)
 wrote:
> Hi
>
>
>
> I've been working with a document in a single file while it's been small
> enough but I now need to start putting in a ToC and Index so I've divided it
> up into sections. Unfortunately it's now throwing up some problems.
>
>
>
> The first problem is that the document numbering window has the Sections tab
> greyed out. All the other numbering options, such as page numbering, seem to
> be working but the section numbering doesn't work.
>
>
>
> So looking for a solution I tried to update the book but I'm finding that it
> reports that one of my sections "uses unavailable fonts." At that point it
> stops updating the book.
>
>
>
> It seems it's the fact that I've used Courier New, however I don't
> understand what is going on here as I've chosen the font from the list in
> the Paragraph Designer.
>
>
>
> Does anybody have any thoughts on these two problems?
>
>
>
>
>
>
>
> Andy W. Smith
> Winged Feet Ltd.,
> Technical Writing, Documentation and Copywriting Services,
> Hemel Hempstead,
> England.
>
> Please do not use the registered office address for general correspondence,
> instead please phone or email for a postal address.
> Registered Office: 83 High Street, Hemel Hempstead, Herts, HP1 3AH.
> Winged Feet Limited is a company registered in England and Wales with
> company number 3622021
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 

Steve Johnson, dr_gonzo at pobox.com


Re: FrameMaker 10 not saving PDF bookmark settings

2011-10-27 Thread Steve Johnson
You have to save the files and book (if applicable) after changing bookmarks.

On Wed, Oct 26, 2011 at 2:29 PM,  keith.sol...@tmx.com wrote:
 I've just noticed something annoying with FrameMaker 10. It's not saving
 my bookmark settings when I created a PDF with Save as PDF.

 Has anyone else seen this?

 Thanks
 Keith
 --
 Keith Soltys
 Senior Technical Writer
 Architecture
 TMX Group
 (416) 947-4397
 http://www.tmx.com/

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FrameMaker 10 not saving PDF bookmark settings

2011-10-27 Thread Steve Johnson
You have to save the files and book (if applicable) after changing bookmarks.

On Wed, Oct 26, 2011 at 2:29 PM,   wrote:
> I've just noticed something annoying with FrameMaker 10. It's not saving
> my bookmark settings when I created a PDF with Save as PDF.
>
> Has anyone else seen this?
>
> Thanks
> Keith
> --
> Keith Soltys
> Senior Technical Writer
> Architecture
> TMX Group
> (416) 947-4397
> http://www.tmx.com/
>
> --
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Re: Corrupted graphics placement by reference

2011-07-26 Thread Steve Johnson
Try creating a new document and importing some of the same graphics by
reference. Does the same thing happen?

Are the graphics located on a network or removable drive?

On Tue, Jul 26, 2011 at 8:17 AM, Phillip Norman pjnor...@gmail.com wrote:
 I am using FrameMaker 5.5.6 in Windows 7 Home Premium. Within the past week,
 and never before, photo graphics placed by reference gray randomly in
 printing, and sometimes within Frame sessions. I can't print a document with
 as few as a dozen pictures, without a lost reference. I find slight control
 in re-importing graphics. Uninstall and re-install did nothing to help.
 I use FrameMaker daily to document work as a construction contractor, and
 must do something. I suspect a new computer or new hard drive might behave.
 Phillip Norman
 Attic Access, Portland, Oregon
 pjnor...@gmail.com
 http://sites.google.com/site/phillipnormanatticaccess/
 http://sites.google.com/a/r5portals.com/www/home
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Re: Corrupted graphics placement by reference

2011-07-26 Thread Steve Johnson
You can also get the free VMWare Player (which might have a different
name now) and install XP there. That should run OK on Windows 7 with
enough memory. I used it quite a bit in a previous job.

On Tue, Jul 26, 2011 at 9:33 AM, Combs, Richard
richard.co...@polycom.com wrote:
 Phillip Norman wrote:

 I am using FrameMaker 5.5.6 in Windows 7 Home Premium. Within the past
 week, and never before, photo graphics placed by reference gray
 randomly in printing, and sometimes within Frame sessions. I can't
 print a document with as few as a dozen pictures, without a lost
 reference. I find slight control in re-importing graphics. Uninstall
 and re-install did nothing to help.

 I use FrameMaker daily to document work as a construction contractor,
 and must do something. I suspect a new computer or new hard drive might
 behave.

 The usual recommendation for this is more memory. But I suspect what you need 
 is either a newer version of FM or an older version of Windows. I'm using FM 
 7.2 on Win 7 (in Win XP SP3 emulation mode), and it's mostly trouble-free. 
 But FM 5.5.6 is way older than that, and I'm surprised it's working on Win 7 
 at all.

 I'd suggest getting a copy of Win XP, partitioning your hard disk (or adding 
 a second), and setting up a dual-boot scenario where you can boot into Win XP 
 to run FM or Win 7 to run newer apps. If you're not comfortable doing it 
 yourself, your friendly neighborhood computer store can probably fix you up 
 for a reasonable fee. Certainly cheaper than buying FM 10. :-)

 Richard G. Combs
 Senior Technical Writer
 Polycom, Inc.
 richardDOTcombs AT polycomDOTcom
 303-223-5111
 --
 rgcombs AT gmailDOTcom
 303-903-6372
 --








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Corrupted graphics placement by reference

2011-07-26 Thread Steve Johnson
Try creating a new document and importing some of the same graphics by
reference. Does the same thing happen?

Are the graphics located on a network or removable drive?

On Tue, Jul 26, 2011 at 8:17 AM, Phillip Norman  wrote:
> I am using FrameMaker 5.5.6 in Windows 7 Home Premium. Within the past week,
> and never before, photo graphics placed by reference gray randomly in
> printing, and sometimes within Frame sessions. I can't print a document with
> as few as a dozen pictures, without a lost reference. I find slight control
> in re-importing graphics. Uninstall and re-install did nothing to help.
> I use FrameMaker daily to document work as a construction contractor, and
> must do something. I suspect a new computer or new hard drive might behave.
> Phillip Norman
> Attic Access, Portland, Oregon
> pjnorman at gmail.com
> http://sites.google.com/site/phillipnormanatticaccess/
> http://sites.google.com/a/r5portals.com/www/home
> ___
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Corrupted graphics placement by reference

2011-07-26 Thread Steve Johnson
You can also get the free VMWare Player (which might have a different
name now) and install XP there. That should run OK on Windows 7 with
enough memory. I used it quite a bit in a previous job.

On Tue, Jul 26, 2011 at 9:33 AM, Combs, Richard
 wrote:
> Phillip Norman wrote:
>
>> I am using FrameMaker 5.5.6 in Windows 7 Home Premium. Within the past
>> week, and never before, photo graphics placed by reference gray
>> randomly in printing, and sometimes within Frame sessions. I can't
>> print a document with as few as a dozen pictures, without a lost
>> reference. I find slight control in re-importing graphics. Uninstall
>> and re-install did nothing to help.
>>
>> I use FrameMaker daily to document work as a construction contractor,
>> and must do something. I suspect a new computer or new hard drive might
>> behave.
>
> The usual recommendation for this is more memory. But I suspect what you need 
> is either a newer version of FM or an older version of Windows. I'm using FM 
> 7.2 on Win 7 (in Win XP SP3 emulation mode), and it's mostly trouble-free. 
> But FM 5.5.6 is way older than that, and I'm surprised it's working on Win 7 
> at all.
>
> I'd suggest getting a copy of Win XP, partitioning your hard disk (or adding 
> a second), and setting up a dual-boot scenario where you can boot into Win XP 
> to run FM or Win 7 to run newer apps. If you're not comfortable doing it 
> yourself, your friendly neighborhood computer store can probably fix you up 
> for a reasonable fee. Certainly cheaper than buying FM 10. :-)
>
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> --
> rgcombs AT gmailDOTcom
> 303-903-6372
> --
>
>
>
>
>
>
>
>
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Re: Xref marker following Text inset

2011-07-21 Thread Steve Johnson
Short answer: don't do that.

A text inset ends after, I think, the paragraph marker following it.
What you can do is create a paragraph tag that uses a default font of
a tiny size, like 6 pt, no space before or after, and put that
immediately after your text inset. The text inset anchors itself to
that tag and away you go.

Someone else might know a better way to do it.

On Wed, Jul 20, 2011 at 7:47 AM, mathieu jacquet bobi...@hotmail.com wrote:
 Dear Framers,

 I am using unstructured FM 9 on 64-bit Windows 7.

 Here is my problem: I have a number of text insets, in a file, for which the
 character immediately following the inset is a X-ref marker.

 When updating the text inset, the marker disappears, leading to an
 unresolved X-ref problem afterwards.

 How would you manage that? I tried cutting the marker to paste it elsewhere
 (for example one character to the right) in my reference, but I cannot even
 select it, the whole text inset is highlighted then.

 Thank you all for your help,
 Mathieu.

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Xref marker following Text inset

2011-07-20 Thread Steve Johnson
Short answer: don't do that.

A text inset ends after, I think, the paragraph marker following it.
What you can do is create a paragraph tag that uses a default font of
a tiny size, like 6 pt, no space before or after, and put that
immediately after your text inset. The text inset anchors itself to
that tag and away you go.

Someone else might know a better way to do it.

On Wed, Jul 20, 2011 at 7:47 AM, mathieu jacquet  wrote:
> Dear Framers,
>
> I am using unstructured FM 9 on 64-bit Windows 7.
>
> Here is my problem: I have a number of text insets, in a file, for which the
> character immediately following the inset is a X-ref marker.
>
> When updating the text inset, the marker disappears, leading to an
> unresolved X-ref problem afterwards.
>
> How would you manage that? I tried cutting the marker to paste it elsewhere
> (for example one character to the right) in my reference, but I cannot even
> select it, the whole text inset is highlighted then.
>
> Thank you all for your help,
> Mathieu.
>
> ___
>
>
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Re: Trouble with hypertext link

2011-07-19 Thread Steve Johnson
Frame and/or Acrobat determine the beginning and end of a hyperlink by
a change in character tag, so try highlighting the hyperlink with any
character tag, regenerate the PDF, and see if that fixes it. If so
then choose which tag you want to use.

On Mon, Jul 18, 2011 at 4:58 PM, Tim Pann tp...@telecomsys.com wrote:
 Hello all,

 Frame 9, Windows XP SP3

 Is anyone a good resource to help me understand the rather odd manner that
 Frame 9 does hypertext links?

 I’m trying to put make a hypertext link from a phrase that’s a subset of an
 entire line, but Frame treats the entire line as hypertext. I’m wondering if
 there’s a “stop” marker I should be adding?

 Tim

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Trouble with hypertext link

2011-07-19 Thread Steve Johnson
Frame and/or Acrobat determine the beginning and end of a hyperlink by
a change in character tag, so try highlighting the hyperlink with any
character tag, regenerate the PDF, and see if that fixes it. If so
then choose which tag you want to use.

On Mon, Jul 18, 2011 at 4:58 PM, Tim Pann  wrote:
> Hello all,
>
> Frame 9, Windows XP SP3
>
> Is anyone a good resource to help me understand the rather odd manner that
> Frame 9 does hypertext links?
>
> I?m trying to put make a hypertext link from a phrase that?s a subset of an
> entire line, but Frame treats the entire line as hypertext. I?m wondering if
> there?s a ?stop? marker I should be adding?
>
> Tim
>
> CONFIDENTIALITY NOTICE: The information contained in this message may be
> privileged and/or confidential. If you are not the intended recipient, or
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> review, forwarding, dissemination, distribution or copying of this
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> received this message in error, please notify the sender immediately, and
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> ___
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Re: Beginning new project based on book files from previous project

2011-07-07 Thread Steve Johnson
If you rename a file, cross-references to that file will break. IMHO,
you shouldn't put the version number in a file name. There is no
reason to do that.

The best alternative is to put the new files, with the same names, in
a new directory and be happy. Otherwise you'll have to fix the
cross-references.

On Tue, Jul 5, 2011 at 1:04 PM, Gay Alson gal...@epicor.com wrote:
 Hi Framers,

 I'm porting some books forward for a new version and have somehow
 forgotten an important step or concept...

 Book:  5.5_SuperProduct.book
 Files: 5.5_SuperProductCover.fm
       5.5_SuperProductTOC.fm
       5.5_SuperProductPreface.fm
       5.5_SuperProductFunctions.fm
       5.5_SuperProductAppendix.fm

 Everything is fine in the 5.5 version and all cross-references work. But
 now I need to begin work on version 5.6, using everything from 5.5 as a
 starting point. The obvious way is to rename all 5.5 files to 5.6 --
 however, I think a cross-reference in 5.6_SuperProductFunctions.fm that
 points to the Appendix will still try to find the 5.5 version of that
 file...

 I swear I have done this many times in the past and not experienced a
 problem...but today brain freeze has taken over.

 If anyone can straighten me out, I will certainly be grateful.

 TIA,
 ~~Gay


 _
 Gay Alson
 Senior Technical Writer
 Epicor Retail
 www.epicor.com
 Tel.: (514) 428-2116
 Fax: (514) 426-0824
 E-mail: gal...@epicor.com
 2800 Trans Canada Highway, Pointe Claire QC H9R 1T1
 

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 message. We cannot accept liability for any loss or damage caused by software 
 viruses.

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Beginning new project based on book & files from previous project

2011-07-06 Thread Steve Johnson
If you rename a file, cross-references to that file will break. IMHO,
you shouldn't put the version number in a file name. There is no
reason to do that.

The best alternative is to put the new files, with the same names, in
a new directory and be happy. Otherwise you'll have to fix the
cross-references.

On Tue, Jul 5, 2011 at 1:04 PM, Gay Alson  wrote:
> Hi Framers,
>
> I'm porting some books forward for a new version and have somehow
> forgotten an important step or concept...
>
> Book: ?5.5_SuperProduct.book
> Files: 5.5_SuperProductCover.fm
> ? ? ? 5.5_SuperProductTOC.fm
> ? ? ? 5.5_SuperProductPreface.fm
> ? ? ? 5.5_SuperProductFunctions.fm
> ? ? ? 5.5_SuperProductAppendix.fm
>
> Everything is fine in the 5.5 version and all cross-references work. But
> now I need to begin work on version 5.6, using everything from 5.5 as a
> starting point. The obvious way is to rename all 5.5 files to 5.6 --
> however, I think a cross-reference in 5.6_SuperProductFunctions.fm that
> points to the Appendix will still try to find the 5.5 version of that
> file...
>
> I swear I have done this many times in the past and not experienced a
> problem...but today brain freeze has taken over.
>
> If anyone can straighten me out, I will certainly be grateful.
>
> TIA,
> ~~Gay
>
>
> _
> Gay Alson
> Senior Technical Writer
> Epicor Retail
> www.epicor.com
> Tel.: (514) 428-2116
> Fax: (514) 426-0824
> E-mail: galson at epicor.com
> 2800 Trans Canada Highway, Pointe Claire QC H9R 1T1
> 
>
> This e-mail is for the use of the intended recipient(s) only. If you have 
> received this e-mail in error, please notify the sender immediately and then 
> delete it. If you are not the intended recipient, you must not use, disclose 
> or distribute this e-mail without the author's prior permission. We have 
> taken precautions to minimize the risk of transmitting software viruses, but 
> we advise you to carry out your own virus checks on any attachment to this 
> message. We cannot accept liability for any loss or damage caused by software 
> viruses.
>
> Le present courriel est envoye a l'intention exclusive de son ou de ses 
> destinataires. Si vous avez recu ce courriel par erreur, veuillez en aviser 
> immediatement l'expediteur et supprimer ce message. Si vous n'etes pas le 
> destinataire vise, nous vous informons que toute utilisation, divulgation ou 
> distribution de cette communication est strictement interdite sans la 
> permission prealable de l'auteur. Des precautions ont ete prises afin de 
> reduire au maximum le risque de transmission de virus informatique, mais nous 
> tenons a vous conseiller de proceder a vos propres verifications antivirus de 
> toute piece jointe a ce message. Aucune responsabilite ne sera assumee a la 
> suite de toute perte ou de tout dommage causes par des virus.
>
>
> This message has been scanned for malware by Websense. www.websense.com
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Re: Character definition that won't stick

2011-06-30 Thread Steve Johnson
How do you make your changes stick with all the other character styles
you've changed? Try changing another one and see if the same thing happens.

What I've always done is, in the Character Designer, click Update All, then
in the Global Update Options dialog box, click All Tagged, then Update.
Import the format into the other files in your book.

On Thu, Jun 30, 2011 at 8:15 AM, Thomas Scalise 
thomas.scal...@crossmatch.com wrote:

  Esteemed colleagues,

 ** **

 I am running Frame10.0.1.402 on an XP SP3 machine. This problem, however,
 has been plaguing through Frame 7, 8, and 9.

 ** **

 I have a character style called CrossReference. It has a bold Times New
 Roman font and a Blue color. I have been trying for a long time to figure
 out why I can’t change the font and make the change stick. I change the font
 in a document and save the document. The next time I open the document the
 cross references are back to looking the way they did before I changed the
 definition of the style.

 ** **

 This is a minor problem, but I am now fed up with it. I’m certain that
 there is something obvious that I should have seen or done, but….

 ** **

 I would appreciate an insight into this and, if possible, a solution.
 Thanks in advance for your assistance.

 ** **

 Tom

 ** **

 Tom Scalise 

 Information Development Manager

 Office (561) 622-5416

 Fax (561) 622-9938

 thomas.scal...@crossmatch.com**

 [image: Description: 
 cid:image001.gif@01CBDF0D.2B428620]http://www.crossmatch.com/
 

 ** **

 This e-mail message from Cross Match Technologies, Inc. is intended only
 for the individual or entity to which it is addressed. This e-mail may
 contain information that is privileged, confidential and exempt from
 disclosure under applicable law. If you are not the intended recipient, you
 are hereby notified that any dissemination, distribution or copying of this
 communication is strictly prohibited. If you received this e-mail by
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Character definition that won't stick

2011-06-30 Thread Steve Johnson
How do you make your changes "stick" with all the other character styles
you've changed? Try changing another one and see if the same thing happens.

What I've always done is, in the Character Designer, click Update All, then
in the Global Update Options dialog box, click All Tagged, then Update.
Import the format into the other files in your book.

On Thu, Jun 30, 2011 at 8:15 AM, Thomas Scalise <
Thomas.Scalise at crossmatch.com> wrote:

>  Esteemed colleagues,
>
> ** **
>
> I am running Frame10.0.1.402 on an XP SP3 machine. This problem, however,
> has been plaguing through Frame 7, 8, and 9.
>
> ** **
>
> I have a character style called CrossReference. It has a bold Times New
> Roman font and a Blue color. I have been trying for a long time to figure
> out why I can?t change the font and make the change stick. I change the font
> in a document and save the document. The next time I open the document the
> cross references are back to looking the way they did before I changed the
> definition of the style.
>
> ** **
>
> This is a minor problem, but I am now fed up with it. I?m certain that
> there is something obvious that I should have seen or done, but?.
>
> ** **
>
> I would appreciate an insight into this and, if possible, a solution.
> Thanks in advance for your assistance.
>
> ** **
>
> Tom
>
> ** **
>
> Tom Scalise 
>
> Information Development Manager
>
> Office (561) 622-5416
>
> Fax (561) 622-9938
>
> thomas.scalise at crossmatch.com**
>
> [image: Description: cid:image001.gif at 
> 01CBDF0D.2B428620]<http://www.crossmatch.com/>
> 
>
> ** **
>
> This e-mail message from Cross Match Technologies, Inc. is intended only
> for the individual or entity to which it is addressed. This e-mail may
> contain information that is privileged, confidential and exempt from
> disclosure under applicable law. If you are not the intended recipient, you
> are hereby notified that any dissemination, distribution or copying of this
> communication is strictly prohibited. If you received this e-mail by
> accident, please notify the sender immediately and destroy this e-mail and
> all copies of it.   ??
>
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Re: Can not import PDF properties to book files

2011-06-19 Thread Steve Johnson
I don't understand your problem statement or why you're trying to do
it this way.

I took your Frame 8 files and did this:

Open the book
File  Open All Files in Book
In the book file, Control+P
Make sure the Adobe PDF printer driver is selected
Select the Generate Acrobat Data check box
Click PDF Setup
Click the Bookmarks tab
Set the bookmarks the way I wanted them
File  Save All Files in Book

Closed everything, reopened, the bookmarks are the same. I have no
idea what you're trying to do but if you try that it might work.

On Fri, Jun 17, 2011 at 3:21 PM, Klaus Daube fr...@daube.ch wrote:
 Friends of FrameMaker

 I have a strange problem with a book containing 3 files. This happens on
 both FM-9 and FM-8 (not yet tested with FM-10).

 File 1 has incorrect PDF settings (wierd book marks)
 File 2 has correct PDF settings
 File 3 has incorrect PDF settings

 All files including the book file have gone through a MIF wash. All files
 are on local disk.

 1) When generating a PDF (via print or via Save as PDF) the settings have
 to be entered into the set-up dialog at every generation.
 To avoid this i want to set the properties in files 1 and 3 accordingly.

 2) Book file and file 2 is open. In the book file I select all files and
 import the Document Properties from file 2.
 = settings in file 1 and 3 are still wrong.

 3) All files and the book file are open. In file 1 i import Document
 Properties from file 2.
 = settings in file 1 are still wrong.

 I have put the files on my server: http://daube.ch/z_temp/pdf-
 problem9.zip (FM-9), http://daube.ch/z_temp/pdf-problem8.zip (FM-8) and
 http://daube.ch/z_temp/pdf-problem0.zip (FM-9, new files).

 I do not understand this...

 Klaus
 ~~
 Docu + Design Daube; Schäracher 11; CH-8053 Zürich
 Technical documentation  consultancy; On-line and paper
 F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch

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Can not import PDF properties to book files

2011-06-17 Thread Steve Johnson
I don't understand your problem statement or why you're trying to do
it this way.

I took your Frame 8 files and did this:

Open the book
File > Open All Files in Book
In the book file, Control+P
Make sure the Adobe PDF printer driver is selected
Select the Generate Acrobat Data check box
Click PDF Setup
Click the Bookmarks tab
Set the bookmarks the way I wanted them
File > Save All Files in Book

Closed everything, reopened, the bookmarks are the same. I have no
idea what you're trying to do but if you try that it might work.

On Fri, Jun 17, 2011 at 3:21 PM, Klaus Daube  wrote:
> Friends of FrameMaker
>
> I have a strange problem with a book containing 3 files. This happens on
> both FM-9 and FM-8 (not yet tested with FM-10).
>
> File 1 has incorrect PDF settings (wierd book marks)
> File 2 has correct PDF settings
> File 3 has incorrect PDF settings
>
> All files including the book file have gone through a MIF wash. All files
> are on local disk.
>
> 1) When generating a PDF (via print or via Save as PDF) the settings have
> to be entered into the set-up dialog at every generation.
> To avoid this i want to set the properties in files 1 and 3 accordingly.
>
> 2) Book file and file 2 is open. In the book file I select all files and
> import the Document Properties from file 2.
> => settings in file 1 and 3 are still wrong.
>
> 3) All files and the book file are open. In file 1 i import Document
> Properties from file 2.
> => settings in file 1 are still wrong.
>
> I have put the files on my server: http://daube.ch/z_temp/pdf-
> problem9.zip (FM-9), http://daube.ch/z_temp/pdf-problem8.zip (FM-8) and
> http://daube.ch/z_temp/pdf-problem0.zip (FM-9, new files).
>
> I do not understand this...
>
> Klaus
> ~~
> Docu + Design Daube; Sch?racher 11; CH-8053 Z?rich
> Technical documentation & consultancy; On-line and paper
> F: +41-44-422 86 25 ?E: ddd at daube.ch ?W: www.daube.ch
>
> ___
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>
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Re: So how many of us are stuck with Frame 7.2?

2011-03-02 Thread Steve Johnson
IMHO, it's time to close out this discussion because it's become a
series of meaningless rants. Regardless of what you think about the
various versions of Frame over the years, as of the release of Frame
10, the only prior version you can get from Adobe anymore is Frame 9.
Adobe has closed the door on Frame 8, 7, and so on.

You can say whatever you want and most of us will probably agree but
propagating this discussion here isn't going to change anything. If
anybody knows how to directly contact the Frame program manager or
senior management, you should post that so all of us can take a shot
at those people and let them feel some of our frustration.



On Wed, Mar 2, 2011 at 3:12 AM, Steve Rickaby
srick...@wordmongers.demon.co.uk wrote:
 At 10:51 +0200 2/3/11, Shmuel Wolfson wrote:

You really have to wonder whether we should be looking a for a cheaper 
solution. FrameMaker is a good program, but is it really worth the price?

 As a 'roundly ripped off Mac user' here, my balanced opinion is that by 
 closing off historical upgrade routes - not just for FrameMaker, but for the 
 Creative Suite apps too - Adobe has created much more negative marketing than 
 the value of the few extra upgrade dollars it creates.

 The sooner Apple buys the company, the better.

 --
 Steve
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So how many of us are stuck with Frame 7.2?

2011-03-02 Thread Steve Johnson
IMHO, it's time to close out this discussion because it's become a
series of meaningless rants. Regardless of what you think about the
various versions of Frame over the years, as of the release of Frame
10, the only prior version you can get from Adobe anymore is Frame 9.
Adobe has closed the door on Frame 8, 7, and so on.

You can say whatever you want and most of us will probably agree but
propagating this discussion here isn't going to change anything. If
anybody knows how to directly contact the Frame program manager or
senior management, you should post that so all of us can take a shot
at those people and let them feel some of our frustration.



On Wed, Mar 2, 2011 at 3:12 AM, Steve Rickaby
 wrote:
> At 10:51 +0200 2/3/11, Shmuel Wolfson wrote:
>
>>You really have to wonder whether we should be looking a for a cheaper 
>>solution. FrameMaker is a good program, but is it really worth the price?
>
> As a 'roundly ripped off Mac user' here, my balanced opinion is that by 
> closing off historical upgrade routes - not just for FrameMaker, but for the 
> Creative Suite apps too - Adobe has created much more negative marketing than 
> the value of the few extra upgrade dollars it creates.
>
> The sooner Apple buys the company, the better.
>
> --
> Steve
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
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> Send list messages to framers at lists.frameusers.com.
>
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>
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>



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Re: Frame Light, what's the potential market?

2011-02-22 Thread Steve Johnson
That is arguable. Elements applications are horrible and not at all
like Photoshop or Premiere. And whatever you think of Elements, Frame
Light would be very different from any of the above.

I love Photoshop, hate Elements (parents use it). It's like a child's
tricycle with a huge engine and no gasoline. Just makes no sense
whatsoever.

2011/2/22 Fred Ridder docu...@hotmail.com:
 Lightroom probably is a better fit for the description Photoshop Light
 than Elements is...

 Date: Tue, 22 Feb 2011 17:00:53 -0500
 Subject: Re: Frame Light, what's the potential market?
 From: milan.li...@gmail.com
 To: r...@cryptosmith.com
 CC: framers@lists.frameusers.com

 On Tue, Feb 22, 2011 at 4:14 PM, Dr Rick Smith r...@cryptosmith.com
 wrote:
  I admit I'm astonished that any software product manager could ask about
  the market for a Light version of their product.
 
  I thought the industry had already proven - time and again - that such
  things never thrive.

 Do you consider Adobe's Elements versions as light (e.g. Photoshop
 Elements)? I have no sales figures for them, but my impression is that
 they do OK.

 --
 Milan Davidović
 http://twitter.com/altmilan
 http://altmilan.blogspot.com
 http://ca.linkedin.com/in/milandavidovic
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Re: Adobe Pro 7 and Windows 7

2011-02-17 Thread Steve Johnson
If you have UAC enabled, try starting Acrobat as administrator. I had
a similar problem (minus the error) with Illustrator and that did the
trick.

On Thu, Feb 17, 2011 at 10:41 AM, Stephen O'Brien
sobr...@innovmetric.com wrote:
 Hi,

 I recently upgraded from XP to Windows 7.

 Do you know if Adobe Professional 7 works under Windows 7?

 A msg is popping up when I use Adobe Professional 7 saying that something
 has changed, and pops up a Register dialog box. I click to register and a
 msg displays error creating file, and this all starts again.

 Any ideas or similar experiences?

 Many thx,

 Stephen

 Stephen O'Brien
 Coordonnateur à la documentation / Documentation Coordinator
 Rédacteur technique senior / Senior Technical Writer
 InnovMetric Logiciels inc. / InnovMetric Software Inc.
 2014, Cyrille-Duquet, suite 310
 Québec (Québec) Canada G1N 4N6

 Tel.: (418) 688-2061
 Fax: (418) 688-3001
 E-mail: sobr...@innovmetric.com
 www.innovmetric.com
 PolyWorks, the Universal 3D Metrology Software Platform (TM)
 PolyWorks, la plate-forme logicielle universelle de métrologie 3D (TM)
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Adobe Pro 7 and Windows 7

2011-02-17 Thread Steve Johnson
If you have UAC enabled, try starting Acrobat as administrator. I had
a similar problem (minus the error) with Illustrator and that did the
trick.

On Thu, Feb 17, 2011 at 10:41 AM, Stephen O'Brien
 wrote:
> Hi,
>
> I recently upgraded from XP to Windows 7.
>
> Do you know if Adobe Professional 7 works under Windows 7?
>
> A msg is popping up when I use Adobe Professional 7 saying that something
> has changed, and pops up a Register dialog box. I click to register and a
> msg displays error creating file, and this all starts again.
>
> Any ideas or similar experiences?
>
> Many thx,
>
> Stephen
>
> Stephen O'Brien
> Coordonnateur ? la documentation / Documentation Coordinator
> R?dacteur technique senior / Senior Technical Writer
> InnovMetric Logiciels inc. / InnovMetric Software Inc.
> 2014, Cyrille-Duquet, suite 310
> Qu?bec (Qu?bec) Canada G1N 4N6
>
> Tel.: (418) 688-2061
> Fax: (418) 688-3001
> E-mail: sobrien at innovmetric.com
> www.innovmetric.com
> PolyWorks, the Universal 3D Metrology Software Platform (TM)
> PolyWorks, la plate-forme logicielle universelle de m?trologie 3D (TM)
> ___
>
>
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Re: FM9 and 3D images in PDFs

2011-02-16 Thread Steve Johnson
What error did you get during the distill?



On Wed, Feb 16, 2011 at 1:11 PM, Alison Craig
alison.cr...@ultrasonix.comwrote:

  FM 9 Version: 9.0p255

 Unstructured

 OS: Windows 7, 64 bit (brand new machine)

 FM Experience: 22 months





 Mechanical, Manufacturing, Service and Tech Comm personnel are talking to a
 supplier about a new piece of software called 3DVia Composer. It will take
 CAD drawings from SolidWorks and allow each of us to create 3D images per
 our individual needs. In my case I need to create 3D mechanical drawings
 that show how to fix certain aspects of our products. (Apparently we don't
 have to be able to use the CAD program to do this.)



 According to the Frame 9 manual, I can use U3D files in Frame and use Save
 as PDF to create files with a 3D image.



 The 3DVia guys sent me some simple samples and I couldn't get them to work
 as 3D images.



 Compounding this is the fact that when I create the Service Manuals, I
 can't use Save as PDF because I need to accommodate files with different
 paper sizes in the book file (the Print Book then Distill option failed
 the 3D test as well).



 I've downloaded a trial for Frame 10, but before I install it, I thought
 I'd try this List for help. Frame 9 suits my purposes very well and I'm not
 a great believer in updating just for the sake of it. Besides, as a single
 seat server version of 3DVia Composer is at least $8,000, the fewer other
 updates we need, the better chance we have of getting management onside.



 Does anyone out there use 3D images in their PDFs? If so, how do you do it?
 Any tips you could pass along would be appreciated.



 Alison* *

   Alison Craig, Technical Writer

 *Ultrasonix Medical Corporation*

 130 – 4311 Viking Way

 Richmond, BC V6V 2K9

 Tel: (604) 279-8550, ext 127

 E-mail: alison.cr...@ultrasonix.com







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FM9 and 3D images in PDFs

2011-02-16 Thread Steve Johnson
What error did you get during the distill?



On Wed, Feb 16, 2011 at 1:11 PM, Alison Craig
wrote:

>  FM 9 Version: 9.0p255
>
> Unstructured
>
> OS: Windows 7, 64 bit (brand new machine)
>
> FM Experience: 22 months
>
>
>
>
>
> Mechanical, Manufacturing, Service and Tech Comm personnel are talking to a
> supplier about a new piece of software called 3DVia Composer. It will take
> CAD drawings from SolidWorks and allow each of us to create 3D images per
> our individual needs. In my case I need to create 3D mechanical drawings
> that show how to fix certain aspects of our products. (Apparently we don't
> have to be able to use the CAD program to do this.)
>
>
>
> According to the Frame 9 manual, I can use U3D files in Frame and use "Save
> as PDF" to create files with a 3D image.
>
>
>
> The 3DVia guys sent me some simple samples and I couldn't get them to work
> as 3D images.
>
>
>
> Compounding this is the fact that when I create the Service Manuals, I
> can't use "Save as PDF" because I need to accommodate files with different
> paper sizes in the book file (the "Print Book" then Distill option failed
> the 3D test as well).
>
>
>
> I've downloaded a trial for Frame 10, but before I install it, I thought
> I'd try this List for help. Frame 9 suits my purposes very well and I'm not
> a great believer in updating just for the sake of it. Besides, as a single
> seat server version of 3DVia Composer is at least $8,000, the fewer other
> updates we need, the better chance we have of getting management onside.
>
>
>
> Does anyone out there use 3D images in their PDFs? If so, how do you do it?
> Any tips you could pass along would be appreciated.
>
>
>
> Alison* *
>
>   Alison Craig, Technical Writer
>
> *Ultrasonix Medical Corporation*
>
> 130 ? 4311 Viking Way
>
> Richmond, BC V6V 2K9
>
> Tel: (604) 279-8550, ext 127
>
> E-mail: alison.craig at ultrasonix.com
>
>
>
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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>
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Re: Hyperlinking Between Frame and MS Word Source

2011-02-05 Thread Steve Johnson
I'm copying Bell Allums from WebWorks. There probably is a way but I
can't recall it.

You can also post this on the WebWorks user forum, which is a Yahoo
user group, search for it.

On Fri, Feb 4, 2011 at 4:35 PM, Angela Akridge angela.akri...@gmail.com wrote:
 Hi,

 I know most, if not all of you, love Frame and would never consider using MS
 Word. I too use Frame for most of my projects.

 However, I have MS Word files that need to be maintained by other authors
 (technical support), and these same files are used in my online help.

 I basically have a hybrid help system that calls both Frame source and MS
 Word source. I use WebWorks. The help output looks great, and a customer
 can't distinguish the underlying source. However, I need to link
 (cross-reference/hyperlink) between these two sources.

 Is there a way to link from a Frame source (H1) to an MS Word source (H1)?
 Since they are both proprietary, I think not.

 Thank you,

 Angela
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Hyperlinking Between Frame and MS Word Source

2011-02-04 Thread Steve Johnson
I'm copying Bell Allums from WebWorks. There probably is a way but I
can't recall it.

You can also post this on the WebWorks user forum, which is a Yahoo
user group, search for it.

On Fri, Feb 4, 2011 at 4:35 PM, Angela Akridge  
wrote:
> Hi,
>
> I know most, if not all of you, love Frame and would never consider using MS
> Word. I too use Frame for most of my projects.
>
> However, I have MS Word files that need to be maintained by other authors
> (technical support), and these same files are used in my online help.
>
> I basically have a "hybrid" help system that calls both Frame source and MS
> Word source. I use WebWorks. The help output looks great, and a customer
> can't distinguish the underlying source. However, I need to link
> (cross-reference/hyperlink) between these two sources.
>
> Is there a way to link from a Frame source (H1) to an MS Word source (H1)?
> Since they are both proprietary, I think not.
>
> Thank you,
>
> Angela
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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Re: thin black line on some images

2011-02-02 Thread Steve Johnson
imorting EPS into FrameMaker generate only a gray box because you're
creating an EPS without a TIF preview.

Segueing from I often get these with AI formatted files to not
starting from AI isn't a pleasant experience for anyone trying to
help with your issue. The more/better information you give up front
the better answers you'll get.

On Wed, Feb 2, 2011 at 7:55 AM, Gray, Steven (EPS)
sag...@tycoelectronics.com wrote:

 Well, now...let's see. First, I'm not starting from AI. Rather, it's an 
 Interleaf-Quicksilver file, and exporting to EPS just isn't a happy 
 experience. Using the AI format seems to provide the cleanest overall 
 experience for both raster and vector graphics (or a mix of both). Plus, 
 importing EPS into Framemaker generates only a gray box. I need to add 
 callouts and other textual information, so not seeing the artwork on the page 
 isn't an option.

 -Steve-

 -Original Message-
 From: Steve Johnson [mailto:chinask...@gmail.com]
 Sent: Tuesday, February 01, 2011 3:22 PM
 To: Gray, Steven (EPS)
 Cc: framers@lists.frameusers.com
 Subject: Re: thin black line on some images

 If you're starting with AI why don't you export to EPS?

 On Tue, Feb 1, 2011 at 12:31 PM, Gray, Steven (EPS)
 sag...@tycoelectronics.com wrote:
 
  Is there an actual fix for this? I often get these with AI
 formatted files, and my past searches indicated that it was
 an old bug that wasn't going to be squashed. I adjusted my
 workflow (at least with line art) to include Photoshop for
 cropping and converting to something like PNG. If there's a
 way to save a couple of steps, I'm all ear...um...eyes.
 
  Steve Gray




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Re: Bookmarks

2011-02-02 Thread Steve Johnson
Post this on the Adobe Frame. It's either a bug or you're doing something wrong.

On Wed, Feb 2, 2011 at 4:14 PM, Owen, Clint
clint.o...@craneaerospace.com wrote:
 I always print multiple chapters into one PDF from the book file. I always 
 save all files before I close, leaving the book file for last. The next time 
 I print the same document, I end up setting all of the bookmark properties 
 again.

 Clint


 Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1 425 
 743 8674 | Fax: +1 425 743 8113

 -Original Message-
 From: Steve Johnson [mailto:chinask...@gmail.com]
 Sent: Wednesday, February 02, 2011 2:10 PM
 To: Owen, Clint
 Cc: framers@lists.frameusers.com
 Subject: Re: Bookmarks

 Clint, that should not happen. Are you setting this at the book level and 
 then saving the book after printing?

 Others, the Bookmarks Expanded Through Level list on the right side of the 
 Bookmarks tab page should control how bookmarks expand by default in Reader.

 On Wed, Feb 2, 2011 at 3:11 PM, Owen, Clint clint.o...@craneaerospace.com 
 wrote:
 I have also noticed that the selections for which paragraphs generate
 bookmarks don't stick. It's pretty annoying to have to reset them
 every time I generate a PDF from the same document.

 Clint


 Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1
 425 743 8674 | Fax: +1 425 743 8113

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham,
 Jim
 Sent: Wednesday, February 02, 2011 1:00 PM
 To: Jeff Coatsworth; framers@lists.frameusers.com
 Subject: RE: Bookmarks Expanded Through Level - All - Always

 That's what I'm talking about, Jeff, but the command is under
 Format-Documents-PDF Setup in FM 9. I'm just wondering where the
 default for that Frame dialogue can be changed.

 TIA,
 Jim

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff
 Coatsworth
 Sent: Wednesday, February 02, 2011 2:37 PM
 To: framers@lists.frameusers.com
 Subject: RE: Bookmarks Expanded Through Level - All - Always

 Are you talking about the bookmarks in a PDF created from FM? That's
 your Acrobat joboptions file, from what I can recall.

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham,
 Jim
 Sent: Wednesday, February 02, 2011 3:07 PM
 To: framers@lists.frameusers.com
 Subject: Bookmarks Expanded Through Level - All - Always

 Hello again, learned and wise ones

 Where can I change the FM 9 settings so that my bookmarks are expanded
 by default, all the time, rather than each time I work on a new book?

 Thanks,
 Jim
 ___


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Re: Bookmarks

2011-02-02 Thread Steve Johnson
... Adobe Frame forum.

On Wed, Feb 2, 2011 at 4:28 PM, Steve Johnson chinask...@gmail.com wrote:
 Post this on the Adobe Frame. It's either a bug or you're doing something 
 wrong.

 On Wed, Feb 2, 2011 at 4:14 PM, Owen, Clint
 clint.o...@craneaerospace.com wrote:
 I always print multiple chapters into one PDF from the book file. I always 
 save all files before I close, leaving the book file for last. The next time 
 I print the same document, I end up setting all of the bookmark properties 
 again.

 Clint


 Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1 425 
 743 8674 | Fax: +1 425 743 8113

 -Original Message-
 From: Steve Johnson [mailto:chinask...@gmail.com]
 Sent: Wednesday, February 02, 2011 2:10 PM
 To: Owen, Clint
 Cc: framers@lists.frameusers.com
 Subject: Re: Bookmarks

 Clint, that should not happen. Are you setting this at the book level and 
 then saving the book after printing?

 Others, the Bookmarks Expanded Through Level list on the right side of the 
 Bookmarks tab page should control how bookmarks expand by default in Reader.

 On Wed, Feb 2, 2011 at 3:11 PM, Owen, Clint clint.o...@craneaerospace.com 
 wrote:
 I have also noticed that the selections for which paragraphs generate
 bookmarks don't stick. It's pretty annoying to have to reset them
 every time I generate a PDF from the same document.

 Clint


 Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1
 425 743 8674 | Fax: +1 425 743 8113

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham,
 Jim
 Sent: Wednesday, February 02, 2011 1:00 PM
 To: Jeff Coatsworth; framers@lists.frameusers.com
 Subject: RE: Bookmarks Expanded Through Level - All - Always

 That's what I'm talking about, Jeff, but the command is under
 Format-Documents-PDF Setup in FM 9. I'm just wondering where the
 default for that Frame dialogue can be changed.

 TIA,
 Jim

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff
 Coatsworth
 Sent: Wednesday, February 02, 2011 2:37 PM
 To: framers@lists.frameusers.com
 Subject: RE: Bookmarks Expanded Through Level - All - Always

 Are you talking about the bookmarks in a PDF created from FM? That's
 your Acrobat joboptions file, from what I can recall.

 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pinkham,
 Jim
 Sent: Wednesday, February 02, 2011 3:07 PM
 To: framers@lists.frameusers.com
 Subject: Bookmarks Expanded Through Level - All - Always

 Hello again, learned and wise ones

 Where can I change the FM 9 settings so that my bookmarks are expanded
 by default, all the time, rather than each time I work on a new book?

 Thanks,
 Jim
 ___


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Re: Bookmarks

2011-02-02 Thread Steve Johnson
 or visit 
 http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com

 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.




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thin black line on some images

2011-02-02 Thread Steve Johnson
"imorting EPS into FrameMaker generate only a gray box" because you're
creating an EPS without a TIF preview.

Segueing from "I often get these with AI formatted files" to "not
starting from AI" isn't a pleasant experience for anyone trying to
help with your issue. The more/better information you give up front
the better answers you'll get.

On Wed, Feb 2, 2011 at 7:55 AM, Gray, Steven (EPS)
 wrote:
>
> Well, now...let's see. First, I'm not starting from AI. Rather, it's an 
> Interleaf-Quicksilver file, and exporting to EPS just isn't a happy 
> experience. Using the AI format seems to provide the cleanest overall 
> experience for both raster and vector graphics (or a mix of both). Plus, 
> importing EPS into Framemaker generates only a gray box. I need to add 
> callouts and other textual information, so not seeing the artwork on the page 
> isn't an option.
>
> -Steve-
>
>> -Original Message-
>> From: Steve Johnson [mailto:chinaski69 at gmail.com]
>> Sent: Tuesday, February 01, 2011 3:22 PM
>> To: Gray, Steven (EPS)
>> Cc: framers at lists.frameusers.com
>> Subject: Re: thin black line on some images
>>
>> If you're starting with AI why don't you export to EPS?
>>
>> On Tue, Feb 1, 2011 at 12:31 PM, Gray, Steven (EPS)
>>  wrote:
>> >
>> > Is there an actual fix for this? I often get these with AI
>> formatted files, and my past searches indicated that it was
>> an old bug that wasn't going to be squashed. I adjusted my
>> workflow (at least with line art) to include Photoshop for
>> cropping and converting to something like PNG. If there's a
>> way to save a couple of steps, I'm all ear...um...eyes.
>> >
>> > Steve Gray
>



-- 

Steve Johnson, dr_gonzo at pobox.com


Bookmarks

2011-02-02 Thread Steve Johnson
Post this on the Adobe Frame. It's either a bug or you're doing something wrong.

On Wed, Feb 2, 2011 at 4:14 PM, Owen, Clint
 wrote:
> I always print multiple chapters into one PDF from the book file. I always 
> save all files before I close, leaving the book file for last. The next time 
> I print the same document, I end up setting all of the bookmark properties 
> again.
>
> Clint
>
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1 425 
> 743 8674 | Fax: +1 425 743 8113
>
> -Original Message-
> From: Steve Johnson [mailto:chinaski69 at gmail.com]
> Sent: Wednesday, February 02, 2011 2:10 PM
> To: Owen, Clint
> Cc: framers at lists.frameusers.com
> Subject: Re: Bookmarks
>
> Clint, that should not happen. Are you setting this at the book level and 
> then saving the book after printing?
>
> Others, the Bookmarks Expanded Through Level list on the right side of the 
> Bookmarks tab page should control how bookmarks expand by default in Reader.
>
> On Wed, Feb 2, 2011 at 3:11 PM, Owen, Clint  craneaerospace.com> wrote:
>> I have also noticed that the selections for which paragraphs generate
>> bookmarks don't stick. It's pretty annoying to have to reset them
>> every time I generate a PDF from the same document.
>>
>> Clint
>>
>>
>> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
>> 425 743 8674 | Fax: +1 425 743 8113
>>
>> -Original Message-
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Pinkham,
>> Jim
>> Sent: Wednesday, February 02, 2011 1:00 PM
>> To: Jeff Coatsworth; framers at lists.frameusers.com
>> Subject: RE: Bookmarks Expanded Through Level - All - Always
>>
>> That's what I'm talking about, Jeff, but the command is under
>> Format-Documents-PDF Setup in FM 9. I'm just wondering where the
>> default for that Frame dialogue can be changed.
>>
>> TIA,
>> Jim
>>
>> -Original Message-
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jeff
>> Coatsworth
>> Sent: Wednesday, February 02, 2011 2:37 PM
>> To: framers at lists.frameusers.com
>> Subject: RE: Bookmarks Expanded Through Level - All - Always
>>
>> Are you talking about the bookmarks in a PDF created from FM? That's
>> your Acrobat joboptions file, from what I can recall.
>>
>> -Original Message-
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Pinkham,
>> Jim
>> Sent: Wednesday, February 02, 2011 3:07 PM
>> To: framers at lists.frameusers.com
>> Subject: Bookmarks Expanded Through Level - All - Always
>>
>> Hello again, learned and wise ones
>>
>> Where can I change the FM 9 settings so that my bookmarks are expanded
>> by default, all the time, rather than each time I work on a new book?
>>
>> Thanks,
>> Jim
>> ___
>>
>>
>> You are currently subscribed to framers as
>> jeff.coatsworth at jonassoftware.com.
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
>> or visit
>> http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40
>> jo
>> nassoftware.com
>>
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>> ___
>>
>>
>> You are currently subscribed to framers as jim.pinkham at voith.com.
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
>> or visit
>> http://lists.frameusers.com/mailman/options/framers/jim.pinkham%40voith.
>> com
>>
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>> ___
>>
>>
>> You are currently subscribed to framers as
>> Clint.Owen at craneaerospace.com.
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
>> or visit
>> http://lists.frameusers.com/mailman/options/framers/clint.owen%40crane
>> ae
&

Bookmarks

2011-02-02 Thread Steve Johnson
... Adobe Frame forum.

On Wed, Feb 2, 2011 at 4:28 PM, Steve Johnson  wrote:
> Post this on the Adobe Frame. It's either a bug or you're doing something 
> wrong.
>
> On Wed, Feb 2, 2011 at 4:14 PM, Owen, Clint
>  wrote:
>> I always print multiple chapters into one PDF from the book file. I always 
>> save all files before I close, leaving the book file for last. The next time 
>> I print the same document, I end up setting all of the bookmark properties 
>> again.
>>
>> Clint
>>
>>
>> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1 425 
>> 743 8674 | Fax: +1 425 743 8113
>>
>> -Original Message-
>> From: Steve Johnson [mailto:chinaski69 at gmail.com]
>> Sent: Wednesday, February 02, 2011 2:10 PM
>> To: Owen, Clint
>> Cc: framers at lists.frameusers.com
>> Subject: Re: Bookmarks
>>
>> Clint, that should not happen. Are you setting this at the book level and 
>> then saving the book after printing?
>>
>> Others, the Bookmarks Expanded Through Level list on the right side of the 
>> Bookmarks tab page should control how bookmarks expand by default in Reader.
>>
>> On Wed, Feb 2, 2011 at 3:11 PM, Owen, Clint > craneaerospace.com> wrote:
>>> I have also noticed that the selections for which paragraphs generate
>>> bookmarks don't stick. It's pretty annoying to have to reset them
>>> every time I generate a PDF from the same document.
>>>
>>> Clint
>>>
>>>
>>> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
>>> 425 743 8674 | Fax: +1 425 743 8113
>>>
>>> -Original Message-
>>> From: framers-bounces at lists.frameusers.com
>>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Pinkham,
>>> Jim
>>> Sent: Wednesday, February 02, 2011 1:00 PM
>>> To: Jeff Coatsworth; framers at lists.frameusers.com
>>> Subject: RE: Bookmarks Expanded Through Level - All - Always
>>>
>>> That's what I'm talking about, Jeff, but the command is under
>>> Format-Documents-PDF Setup in FM 9. I'm just wondering where the
>>> default for that Frame dialogue can be changed.
>>>
>>> TIA,
>>> Jim
>>>
>>> -Original Message-
>>> From: framers-bounces at lists.frameusers.com
>>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Jeff
>>> Coatsworth
>>> Sent: Wednesday, February 02, 2011 2:37 PM
>>> To: framers at lists.frameusers.com
>>> Subject: RE: Bookmarks Expanded Through Level - All - Always
>>>
>>> Are you talking about the bookmarks in a PDF created from FM? That's
>>> your Acrobat joboptions file, from what I can recall.
>>>
>>> -Original Message-
>>> From: framers-bounces at lists.frameusers.com
>>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Pinkham,
>>> Jim
>>> Sent: Wednesday, February 02, 2011 3:07 PM
>>> To: framers at lists.frameusers.com
>>> Subject: Bookmarks Expanded Through Level - All - Always
>>>
>>> Hello again, learned and wise ones
>>>
>>> Where can I change the FM 9 settings so that my bookmarks are expanded
>>> by default, all the time, rather than each time I work on a new book?
>>>
>>> Thanks,
>>> Jim
>>> ___
>>>
>>>
>>> You are currently subscribed to framers as
>>> jeff.coatsworth at jonassoftware.com.
>>>
>>> Send list messages to framers at lists.frameusers.com.
>>>
>>> To unsubscribe send a blank email to
>>> framers-unsubscribe at lists.frameusers.com
>>> or visit
>>> http://lists.frameusers.com/mailman/options/framers/jeff.coatsworth%40
>>> jo
>>> nassoftware.com
>>>
>>> Send administrative questions to listadmin at frameusers.com. Visit
>>> http://www.frameusers.com/ for more resources and info.
>>> ___
>>>
>>>
>>> You are currently subscribed to framers as jim.pinkham at voith.com.
>>>
>>> Send list messages to framers at lists.frameusers.com.
>>>
>>> To unsubscribe send a blank email to
>>> framers-unsubscribe at lists.frameusers.com
>>> or visit
>>> http://lists.frameusers.com/mailman/options/framers/jim.pinkham%40voith.
>>> com
>>>
>>> Send administrative questions to listadmin at frameusers.c

Bookmarks

2011-02-02 Thread Steve Johnson
 you have received this communication in error, please 
> notify
> the sender immediately and destroy the original message and all attachments 
> from
> your electronic files.
> 
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



-- 

Steve Johnson, dr_gonzo at pobox.com


Re: thin black line on some images

2011-02-01 Thread Steve Johnson
If you're starting with AI why don't you export to EPS?

On Tue, Feb 1, 2011 at 12:31 PM, Gray, Steven (EPS)
sag...@tycoelectronics.com wrote:

 Is there an actual fix for this? I often get these with AI formatted files, 
 and my past searches indicated that it was an old bug that wasn't going to be 
 squashed. I adjusted my workflow (at least with line art) to include 
 Photoshop for cropping and converting to something like PNG. If there's a way 
 to save a couple of steps, I'm all ear...um...eyes.

 Steve Gray

 --

 Message: 6
 Date: Mon, 31 Jan 2011 19:59:40 +
 From: Bethany Lee bethany@lakeshore.com
 To: framers@lists.frameusers.com framers@lists.frameusers.com
 Subject: thin black line on some images
 Message-ID:
       46ccea057904f843a17c18e826c4a7390e4f5...@yoda.lakeshore.com
 Content-Type: text/plain; charset=us-ascii

 I have seen this thread somewhere and searched the archives
 but couldn't find it:
 I am using FM 9 (all patches installed), and when I print to
 PDF, some images appear with a thin black line on the right
 side. I had this once before, and fixed it (so I know there's
 a simple solution), but my IT guy did something to my
 computer and now they are back. Does anybody remember the
 solution to this?
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thin black line on some images

2011-02-01 Thread Steve Johnson
If you're starting with AI why don't you export to EPS?

On Tue, Feb 1, 2011 at 12:31 PM, Gray, Steven (EPS)
 wrote:
>
> Is there an actual fix for this? I often get these with AI formatted files, 
> and my past searches indicated that it was an old bug that wasn't going to be 
> squashed. I adjusted my workflow (at least with line art) to include 
> Photoshop for cropping and converting to something like PNG. If there's a way 
> to save a couple of steps, I'm all ear...um...eyes.
>
> Steve Gray
>
>> --
>>
>> Message: 6
>> Date: Mon, 31 Jan 2011 19:59:40 +
>> From: Bethany Lee 
>> To: "framers at lists.frameusers.com" 
>> Subject: thin black line on some images
>> Message-ID:
>> ? ? ? <46CCEA057904F843A17C18E826C4A7390E4F528A at Yoda.lakeshore.com>
>> Content-Type: text/plain; charset="us-ascii"
>>
>> I have seen this thread somewhere and searched the archives
>> but couldn't find it:
>> I am using FM 9 (all patches installed), and when I print to
>> PDF, some images appear with a thin black line on the right
>> side. I had this once before, and fixed it (so I know there's
>> a simple solution), but my IT guy did something to my
>> computer and now they are back. Does anybody remember the
>> solution to this?
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Re: Conditional text in Frame 9

2011-01-25 Thread Steve Johnson
I have Frame 8 and can reproduce it. You can avoid it by not including
the pilcrow in the condition in the first place. And I didn't know it
was called a pilcrow...

Write the paragraph. Swipe the cursor over it and include the final
period but not the pilcrow. Apply conditional text to that and you
avoid the problem.

But if you triple-click the paragraph and apply conditional text you
get the problem.

On Mon, Jan 24, 2011 at 11:12 AM, Martin Ley mar...@em-dash.com wrote:
 Folks,

 I'm running FrameMaker 9 (all the updates) on XP SP3, and have noticed a 
 conditional text gotcha:

 I have an entire paragraph in one condition. If I place the cursor at the end 
 of that paragraph and hit return, the end-of-paragraph character (pilcrow) 
 goes unconditional, but the _new_ paragraph remains in the conditional state. 
 Weird - anyone else get this, or know how to fix it? It plays havoc when I 
 build a conditional book.

 Martin

 mar...@em-dash.com

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Conditional text in Frame 9

2011-01-24 Thread Steve Johnson
I have Frame 8 and can reproduce it. You can avoid it by not including
the pilcrow in the condition in the first place. And I didn't know it
was called a pilcrow...

Write the paragraph. Swipe the cursor over it and include the final
period but not the pilcrow. Apply conditional text to that and you
avoid the problem.

But if you triple-click the paragraph and apply conditional text you
get the problem.

On Mon, Jan 24, 2011 at 11:12 AM, Martin Ley  wrote:
> Folks,
>
> I'm running FrameMaker 9 (all the updates) on XP SP3, and have noticed a 
> conditional text gotcha:
>
> I have an entire paragraph in one condition. If I place the cursor at the end 
> of that paragraph and hit return, the end-of-paragraph character (pilcrow) 
> goes unconditional, but the _new_ paragraph remains in the conditional state. 
> Weird - anyone else get this, or know how to fix it? It plays havoc when I 
> build a conditional book.
>
> Martin
>
> martin at em-dash.com
>
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Re: Wikis vs FM

2011-01-22 Thread Steve Johnson
I'm not sure it would be advisable to abandon FrameMaker, and I know
it isn't necessary. You can check with Mif2Go but WebWorks ePublisher
will single-source from FrameMaker to a variety of Wiki formats,
including Confluence.

What I liked about Confluence last time I checked was that it has a
plug-in that enables workflow in approving comments. IOW, you put a
Wiki on a public site, people comment on it, but someone would be able
to approve those comments before they were live in the Wiki.

On Sat, Jan 22, 2011 at 10:43 AM, mathieu jacquet bobi...@hotmail.com wrote:

 Dear all,

 I'm reading here and there that a number of companies consider moving their 
 documentation to a Wiki. One of my clients did so a couple of months ago.

 What are the limitations of a Wiki such as Confluence compared to FM? Can a 
 Wiki be the single source of data, and does it allow exporting to formats 
 such as those offered by MiF2Go for instance?

 Thank you all for your expertise,

 Mathieu.

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Wikis vs FM

2011-01-22 Thread Steve Johnson
I'm not sure it would be advisable to abandon FrameMaker, and I know
it isn't necessary. You can check with Mif2Go but WebWorks ePublisher
will single-source from FrameMaker to a variety of Wiki formats,
including Confluence.

What I liked about Confluence last time I checked was that it has a
plug-in that enables workflow in approving comments. IOW, you put a
Wiki on a public site, people comment on it, but someone would be able
to approve those comments before they were live in the Wiki.

On Sat, Jan 22, 2011 at 10:43 AM, mathieu jacquet  
wrote:
>
> Dear all,
>
> I'm reading here and there that a number of companies consider moving their 
> documentation to a Wiki. One of my clients did so a couple of months ago.
>
> What are the limitations of a Wiki such as Confluence compared to FM? Can a 
> Wiki be the single source of data, and does it allow exporting to formats 
> such as those offered by MiF2Go for instance?
>
> Thank you all for your expertise,
>
> Mathieu.
>
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Re: Simplify getting table-based data to FM / PDF

2011-01-19 Thread Steve Johnson
I didn't read all of this but if your data has anything in common you
could script it.

By in common I mean a set number of columns, or if the data is
space-separated, etc.

Many people on this list should be able to help you with scripting.

On Tue, Jan 18, 2011 at 8:28 AM, Heidi Bailey hbai...@plxtech.com wrote:
 Hi,

 Apologies for the length of my query: I don't know how to put it more 
 succinctly!

 I wonder if anyone has ideas on how to improve a process for taking 
 table-based information (from .reg files, saved to HTML then converted to 
 Word) into FrameMaker and finally made into PDF (as part of a large book).

 The source info is created by many people typing into mysterious files and 
 parsed by coding. I have no access to these tables or the coding and  no 
 ability to maintain either. But they are very well looked after by an 
 intelligent and helpful techie.
 The source info is highly structured and suitable for keeping in a database.
 In the smallest instance, the source info translates to 250 A4 pages of 
 tables. In the largest instance (so far), the source info translates to 900 
 A4 pages.
 The source is used by many people and only specific parts of it are taken 
 into the book. It is in effect conditionalised so that the view of it I 
 convert only shows the parts I need.

 Currently I have to:
 -open the .reg page in IE
 -save as HTML
 -open in Word and save as Word
 -open the Word file in FM
 -apply FM template
 -run a (fabulously helpful) Framescript to tidy everything up
 -create a LoP for various headings in the converted file
 -create a few cross refs to places in the converted file
 -do the book and PDF things you usually have to do.

 Specifically, I am looking for a swifter way to get from source info to 
 either FM or PDF. This means I would like suggestions on:
 - formats the source info could be in, that quickly and accurately convert to 
 FM or PDF
 - if going from source straight to PDF, suggestions on how to deal with the 
 LoP and cross refs plus formatting to match the FM template (tools or 
 automation routes)

 As I have to add navigation (such as cross refs and the LoP), I suspect that 
 there isn't a better way than using FM. Fine by me, but I'm open to ideas.

 No, I can't train the source inputters to use FM - it's hard enough training 
 them to spell...

 Please reply directly to me, as I'm on digest.

 Thanks,

 Heidi Bailey
 Technical Author

 PLX Technology Ltd
 25 Milton Park
 Abingdon
 Oxfordshire
 OX14 4SH

 Registered in England no 2733820
 Registered Address:  As Above

 Tel: +44 (0)1235 824958
 Email: hbai...@plxtech.com
 Web: www.plxtech.com


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Simplify getting table-based data to FM / PDF

2011-01-18 Thread Steve Johnson
I didn't read all of this but if your data has anything in common you
could script it.

By "in common" I mean a set number of columns, or if the data is
space-separated, etc.

Many people on this list should be able to help you with scripting.

On Tue, Jan 18, 2011 at 8:28 AM, Heidi Bailey  wrote:
> Hi,
>
> Apologies for the length of my query: I don't know how to put it more 
> succinctly!
>
> I wonder if anyone has ideas on how to improve a process for taking 
> table-based information (from .reg files, saved to HTML then converted to 
> Word) into FrameMaker and finally made into PDF (as part of a large book).
>
> The source info is created by many people typing into mysterious files and 
> parsed by coding. I have no access to these tables or the coding and ?no 
> ability to maintain either. But they are very well looked after by an 
> intelligent and helpful techie.
> The source info is highly structured and suitable for keeping in a database.
> In the smallest instance, the source info translates to 250 A4 pages of 
> tables. In the largest instance (so far), the source info translates to 900 
> A4 pages.
> The source is used by many people and only specific parts of it are taken 
> into the book. It is in effect conditionalised so that the view of it I 
> convert only shows the parts I need.
>
> Currently I have to:
> -open the .reg page in IE
> -save as HTML
> -open in Word and save as Word
> -open the Word file in FM
> -apply FM template
> -run a (fabulously helpful) Framescript to tidy everything up
> -create a LoP for various headings in the converted file
> -create a few cross refs to places in the converted file
> -do the book and PDF things you usually have to do.
>
> Specifically, I am looking for a swifter way to get from source info to 
> either FM or PDF. This means I would like suggestions on:
> - formats the source info could be in, that quickly and accurately convert to 
> FM or PDF
> - if going from source straight to PDF, suggestions on how to deal with the 
> LoP and cross refs plus formatting to match the FM template (tools or 
> automation routes)
>
> As I have to add navigation (such as cross refs and the LoP), I suspect that 
> there isn't a better way than using FM. Fine by me, but I'm open to ideas.
>
> No, I can't train the source inputters to use FM - it's hard enough training 
> them to spell...
>
> Please reply directly to me, as I'm on digest.
>
> Thanks,
>
> Heidi Bailey
> Technical Author
>
> PLX Technology Ltd
> 25 Milton Park
> Abingdon
> Oxfordshire
> OX14 4SH
>
> Registered in England no 2733820
> Registered Address:? As Above
>
> Tel: +44 (0)1235 824958
> Email: hbailey at plxtech.com
> Web: www.plxtech.com
>
>
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Re: Does Acrobat 9 work with FrameMaker 7.0?

2011-01-15 Thread Steve Johnson
If by work with you mean can you make a PDF from a Frame file, yes.

On Fri, Jan 14, 2011 at 2:28 PM, Ed Lightle eligh...@commandalkon.com wrote:
 I have used Acrobat 6 with FrameMaker 7.0 for years but I am getting a
 Windows 7 PC.  Our company uses Acrobat 9, so I will probably have to
 upgrade.  Will FM 7 work with later versions of Acrobat?



 Thanks,



 Ed Lightle
 Sr. Technical Writer

 Command Alkon

 +1-614-799-0600 EXT. 5225

 www.commandalkon.com

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Does Acrobat 9 work with FrameMaker 7.0?

2011-01-14 Thread Steve Johnson
If by work with you mean can you make a PDF from a Frame file, yes.

On Fri, Jan 14, 2011 at 2:28 PM, Ed Lightle  
wrote:
> I have used Acrobat 6 with FrameMaker 7.0 for years but I am getting a
> Windows 7 PC. ?Our company uses Acrobat 9, so I will probably have to
> upgrade. ?Will FM 7 work with later versions of Acrobat?
>
>
>
> Thanks,
>
>
>
> Ed Lightle
> Sr. Technical Writer
>
> Command Alkon
>
> +1-614-799-0600 EXT. 5225
>
> www.commandalkon.com
>
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Re: Flare vs Frame

2011-01-12 Thread Steve Johnson
You can still buy Frame 8 using a special kind of licensing I can't
think of now, maybe volume licensing.

Search the Adobe Forum; you'll find it.

On Tue, Jan 11, 2011 at 12:09 PM, Writer generic...@yahoo.ca wrote:
 I believe that I can go from Frame to .chm.

 No, you can't.  You could use Mif2Go (our product,
 for $295), or ePublisher (for way more) snip

 WebWorks ePublisher can also process Word files, if you decide to stick with 
 Word. It can also process a mix of Word, FM, and XML files.

 Nadine
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Re: FrameMaker search

2011-01-12 Thread Steve Johnson
This is for Frame 9:

http://help.adobe.com/en_US/FrameMaker/9.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff6.html

Frame supports wildcard characters in search but it might not do what
you want. You should post this question on the Adobe Frame forum as
well.

On Tue, Jan 11, 2011 at 3:45 PM, Nancy Allison ma...@verizon.net wrote:

 Hi, all.

 I need to correct the measurements, in inches, in which the space has been 
 omitted between the number and the unit.

 In other words:

 Height: 17in
 Depth: 21in
 Width: 10in

 Or:

 The unit is 17in deep.

 In Word, I could specify that a numerical value precedes the alpha characters 
 in and perform a search.

 In FrameMaker, is there a way to make a search that specific?

 As it is, I believe I have to search for every instance of in, which turns 
 up every word that contains the two letters in including, well, 
 **including**.

 It's rare that I long for Word, but this is one of those instances. I can 
 save the whole thing to RTF and do the search in Word, but I'd like to find 
 out first if Frame has the capability.

 --Nancy



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Re: Frame 9 and 10

2011-01-12 Thread Steve Johnson
http://www.adobe.com/products/framemaker/try.html

On Wed, Jan 12, 2011 at 8:46 AM, Mike Wickham i...@mikewickham.com wrote:


 On 1/11/2011 3:09 PM, Alison Craig wrote:

 Having only ever used Frame 9, I wonder if anyone can tell me the protocol
 for installing a trial of Frame 10 on the same machine as Frame 9 - without
 wiping out or affecting the Frame 9 installation?

 In one of the publicity pages I read for FM10, I believe it referred to the
 trial as being an online application, rather than a download.

 Mike Wickham

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Re: Compiling FM into help files (wfp file)

2011-01-12 Thread Steve Johnson
I believe that's the WebWorks project file and it predates 9.x so it
might be WebWorks Publisher 2003 or something like that, which
Quadralay no longer supports.

If it's the project file, it won't help you anyway. It's in binary
format and all it does is define the output format. It doesn't have
any of the source in it.

http://www.webworks.com/Support/ePublisher/Legacy_Docs/Online_Manuals/ePublisher_Pro/03_ManagingProjects.5.2.shtml

On Wed, Jan 12, 2011 at 11:41 AM, Anton David an...@xlated.com wrote:

  Hello all,

 A client is requesting to recompile FM7 files after translation.
 The template file available in the staging directory has .wfp extension.
 Opening it in a text editor, I can see quadralay-wdt-80
 The output files requested are .chm and compiled online help.

 Is anybody able to tell me which tool has been used and which version?

 Thank you

 Anton David
 Localisation Project Manager
 Xlated ltd


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Frame 9 and 10

2011-01-12 Thread Steve Johnson
http://www.adobe.com/products/framemaker/try.html

On Wed, Jan 12, 2011 at 8:46 AM, Mike Wickham  wrote:
>
>
> On 1/11/2011 3:09 PM, Alison Craig wrote:
>>
>> Having only ever used Frame 9, I wonder if anyone can tell me the protocol
>> for installing a trial of Frame 10 on the same machine as Frame 9 - without
>> wiping out or affecting the Frame 9 installation?
>>
> In one of the publicity pages I read for FM10, I believe it referred to the
> trial as being an online application, rather than a download.
>
> Mike Wickham
>
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Compiling FM into help files (wfp file)

2011-01-12 Thread Steve Johnson
I believe that's the WebWorks project file and it predates 9.x so it
might be WebWorks Publisher 2003 or something like that, which
Quadralay no longer supports.

If it's the project file, it won't help you anyway. It's in binary
format and all it does is define the output format. It doesn't have
any of the source in it.

http://www.webworks.com/Support/ePublisher/Legacy_Docs/Online_Manuals/ePublisher_Pro/03_ManagingProjects.5.2.shtml

On Wed, Jan 12, 2011 at 11:41 AM, Anton David  wrote:
>
> ?Hello all,
>
> A client is requesting to recompile FM7 files after translation.
> The template file available in the staging directory has .wfp extension.
> Opening it in a text editor, I can see "quadralay-wdt-80"
> The output files requested are .chm and compiled online help.
>
> Is anybody able to tell me which tool has been used and which version?
>
> Thank you
>
> Anton David
> Localisation Project Manager
> Xlated ltd
>
>
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Flare vs Frame

2011-01-11 Thread Steve Johnson
You can still buy Frame 8 using a special kind of licensing I can't
think of now, maybe volume licensing.

Search the Adobe Forum; you'll find it.

On Tue, Jan 11, 2011 at 12:09 PM, Writer  wrote:
>> >I believe that I can go from Frame to .chm.
>>
>> No, you can't.? You could use Mif2Go (our product,
>> for $295), or ePublisher (for way more) 
>
> WebWorks ePublisher can also process Word files, if you decide to stick with 
> Word. It can also process a mix of Word, FM, and XML files.
>
> Nadine
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FrameMaker search

2011-01-11 Thread Steve Johnson
This is for Frame 9:

http://help.adobe.com/en_US/FrameMaker/9.0/Using/WSd817046a44e105e21e63e3d11ab7f7862b-7ff6.html

Frame supports wildcard characters in search but it might not do what
you want. You should post this question on the Adobe Frame forum as
well.

On Tue, Jan 11, 2011 at 3:45 PM, Nancy Allison  wrote:
>
> Hi, all.
>
> I need to correct the measurements, in inches, in which the space has been 
> omitted between the number and the unit.
>
> In other words:
>
> Height: 17in
> Depth: 21in
> Width: 10in
>
> Or:
>
> The unit is 17in deep.
>
> In Word, I could specify that a numerical value precedes the alpha characters 
> "in" and perform a search.
>
> In FrameMaker, is there a way to make a search that specific?
>
> As it is, I believe I have to search for every instance of "in," which turns 
> up every word that contains the two letters "in" including, well, 
> **including**.
>
> It's rare that I long for Word, but this is one of those instances. I can 
> save the whole thing to RTF and do the search in Word, but I'd like to find 
> out first if Frame has the capability.
>
> --Nancy
>
>
>
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Re: Movable FM9 Files

2011-01-06 Thread Steve Johnson
 Also - and this is slightly off topic - if I upgrade from Adobe CS2 Premium 
 to CS5 Standard, can I simply copy my Acrobat 7 job option files over to the 
 new machine and have them function with Acrobat 9?

You should be able to do that, you always were. Before you do it
though post the question on the Acrobat forum.


 Is there a way to copy over my Acrobat 7 Security Policies for use with 
 Acrobat 9, or do I have to recreate them?

This probably depends on what the settings are. If you're doing
encryption you will probably need to plan on re creating them. Again,
post to the Acrobat forum to be sure.

On Thu, Jan 6, 2011 at 6:43 PM, Alison Craig
alison.cr...@ultrasonix.com wrote:
 FM 9 Version: 9.0p255
 Unstructured
 OS: XP Pro with SP3 (new OS will be Windows 7 Ultimate, 64 bit)
 FM Experience: 18 months
 Adobe Extras: CS2 Premium (Acrobat Pro 7.1.0, Illustrator 12.0.1, etc)


 As I am moving to a new computer - and have only 18 months of Frame 
 experience - can anyone tell me which files besides maker.ini I can copy to 
 the new system in order to make the transition much easier? For example, is 
 there a specific file that holds the details for my Workspace setup so I 
 don't have to recreate it?

 Also - and this is slightly off topic - if I upgrade from Adobe CS2 Premium 
 to CS5 Standard, can I simply copy my Acrobat 7 job option files over to the 
 new machine and have them function with Acrobat 9?

 Is there a way to copy over my Acrobat 7 Security Policies for use with 
 Acrobat 9, or do I have to recreate them?

 If you know of any other files that can be copied over that would make my 
 life simpler, any and all suggestions are gratefully accepted.

 Alison

 Alison Craig, Technical Writer
 Ultrasonix Medical Corporation
 130 - 4311 Viking Way
 Richmond, BC  V6V 2K9
 Tel: (604) 279-8550, ext 127
 E-mail: alison.cr...@ultrasonix.commailto:alison.cr...@ultrasonix.com


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Movable FM9 Files

2011-01-06 Thread Steve Johnson
> Also - and this is slightly off topic - if I upgrade from Adobe CS2 Premium 
> to CS5 Standard, can I simply copy my Acrobat 7 job option files over to the 
> new machine and have them function with Acrobat 9?

You should be able to do that, you always were. Before you do it
though post the question on the Acrobat forum.

>
> Is there a way to copy over my Acrobat 7 Security Policies for use with 
> Acrobat 9, or do I have to recreate them?

This probably depends on what the settings are. If you're doing
encryption you will probably need to plan on re creating them. Again,
post to the Acrobat forum to be sure.

On Thu, Jan 6, 2011 at 6:43 PM, Alison Craig
 wrote:
> FM 9 Version: 9.0p255
> Unstructured
> OS: XP Pro with SP3 (new OS will be Windows 7 Ultimate, 64 bit)
> FM Experience: 18 months
> Adobe Extras: CS2 Premium (Acrobat Pro 7.1.0, Illustrator 12.0.1, etc)
>
>
> As I am moving to a new computer - and have only 18 months of Frame 
> experience - can anyone tell me which files besides maker.ini I can copy to 
> the new system in order to make the transition much easier? For example, is 
> there a specific file that holds the details for my Workspace setup so I 
> don't have to recreate it?
>
> Also - and this is slightly off topic - if I upgrade from Adobe CS2 Premium 
> to CS5 Standard, can I simply copy my Acrobat 7 job option files over to the 
> new machine and have them function with Acrobat 9?
>
> Is there a way to copy over my Acrobat 7 Security Policies for use with 
> Acrobat 9, or do I have to recreate them?
>
> If you know of any other files that can be copied over that would make my 
> life simpler, any and all suggestions are gratefully accepted.
>
> Alison
>
> Alison Craig, Technical Writer
> Ultrasonix Medical Corporation
> 130 - 4311 Viking Way
> Richmond, BC ?V6V 2K9
> Tel: (604) 279-8550, ext 127
> E-mail: alison.craig at ultrasonix.com<mailto:alison.craig at ultrasonix.com>
>
>
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>
>
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Re: Missing characters in FrameMaker (not PDF)

2010-11-26 Thread Steve Johnson
The only application that showed this problem was FrameMaker?

On Wed, Nov 24, 2010 at 10:16 AM, Roger Shuttleworth
rshuttlewo...@avbasesystems.com wrote:
 Hello All

 A co-worker is having problems when typing in FrameMaker. Details as follows:

 FrameMaker 9.0p255 (structured) on Windows Vista Business Edition, SP2.

 When typing in a paragraph, random characters are missing. By random I mean 
 that contains becomes cntas, so it is not missing particular characters - 
 a character can be present one time and missing the next. I'd estimate that 
 about 20% of the characters are skipped. Also, it is not inserting spaces 
 instead of characters, or question marks. There is no character format in use 
 (i.e. we are using default para font), and there are no xrefs or hypertext 
 links in the paragraph.

 We replaced the keyboard with a brand new one - no difference. I believe my 
 co-worker knows how to type (could it be that she types so fast that Windows 
 can't keep up with her?).

 The other thing we tried was to delete the Windows\system32\fntcache.dat file 
 and then reboot. I know this file has been implicated in problems of missing 
 text in PDF, but have not read anything about missing characters in 
 FrameMaker itself. So far, this seems to have fixed the problem, but our 
 testing is very limited. (I am aware of the MS hotfix for the missing 
 characters in PDF.)

 Has anyone else seen this problem? We have ourselves seen a similar, 
 intermittent problem when typing in and around xref elements and/or hypertext 
 markers, but in the present case there are none of these.

 Roger Shuttleworth
 Technical Documentation
 AV-BASE Systems Inc.
 1000 Air Ontario Drive, Suite 200
 London, Ontario
 N5V 3S4
 Tel. 519 691-0919 ext. 330
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Missing characters in FrameMaker (not PDF)

2010-11-25 Thread Steve Johnson
The only application that showed this problem was FrameMaker?

On Wed, Nov 24, 2010 at 10:16 AM, Roger Shuttleworth
 wrote:
> Hello All
>
> A co-worker is having problems when typing in FrameMaker. Details as follows:
>
> FrameMaker 9.0p255 (structured) on Windows Vista Business Edition, SP2.
>
> When typing in a paragraph, random characters are missing. By "random" I mean 
> that "contains" becomes "cntas", so it is not missing particular characters - 
> a character can be present one time and missing the next. I'd estimate that 
> about 20% of the characters are skipped. Also, it is not inserting spaces 
> instead of characters, or question marks. There is no character format in use 
> (i.e. we are using default para font), and there are no xrefs or hypertext 
> links in the paragraph.
>
> We replaced the keyboard with a brand new one - no difference. I believe my 
> co-worker knows how to type (could it be that she types so fast that Windows 
> can't keep up with her?).
>
> The other thing we tried was to delete the Windows\system32\fntcache.dat file 
> and then reboot. I know this file has been implicated in problems of missing 
> text in PDF, but have not read anything about missing characters in 
> FrameMaker itself. So far, this seems to have fixed the problem, but our 
> testing is very limited. (I am aware of the MS hotfix for the missing 
> characters in PDF.)
>
> Has anyone else seen this problem? We have ourselves seen a similar, 
> intermittent problem when typing in and around xref elements and/or hypertext 
> markers, but in the present case there are none of these.
>
> Roger Shuttleworth
> Technical Documentation
> AV-BASE Systems Inc.
> 1000 Air Ontario Drive, Suite 200
> London, Ontario
> N5V 3S4
> Tel. 519 691-0919 ext. 330
> ___
>
>
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Re: SVN Diffs in FrameMaker

2010-11-03 Thread Steve Johnson
So don't do that? You're saying that multiple writers work on the same
files and don't talk to each other? Given that, you will never get
anything to work properly.

A group of 20 writers checked in and out MIFs successfully for two
years or more. It is not a negative impact to anything if you do it
right. All you need is a way to script from FM  MIF  FM. Plus, SVN
most likely stores the diffs only so you're saving a lot of space in
the repository by not checking in binary FM files.

If you can't script it then don't do it.

On Wed, Nov 3, 2010 at 12:20 PM, Joseph Lorenzini
panoptico...@gmail.com wrote:
 Hi all,

 Based on the responses that I have gotten, I realized I was not being very
 clear about what I asking for. All version control systems have the same
 problem: how can someone view and edit the same data but prevent the users
 from overwriting each others changes. This is especially problematic when
 two or more users edits the same file at the same time. Depending who
 commits to the repository first, the other person's changes could be lost or
 overwritten.

 As far I know there are two models for handling this in tortoise svn:
 Lock-Modify-Unlock and Copy-Modify-Merge. The Lock model is basically like a
 network share, where the user checks out a file (locks it), which prevents
 anyone else from editing that file until the user who checked out saves and
 closes the file (or in this case commits the changes into the repository).
 The Copy model means each user has a local copy of the same file, each
 person makes their changes, and then commit those changes to the repository.
 The SVN client would then be responsible for automatically merging the two
 different versions into one final version and committing that version
 (including changes from all users) into the repository.

 I want to use the Copy-Modify-Merge model in framemaker but I can't  because
 there's no utility that will automatically track the deltas in different
 local copies and then merge the changes automatically. If I had this, I'd
 have a system that

 attempts to automatically merge received changes with local changes during
 svn update or svn merge
 Show the differences between two versions of the same FrameMaker file as
 part of svn diff
 Show line-by-line attribution for svn blame
 multiple users can edit the same file at the same time, and when the users
 commit their changes subversion will merge them into a single file
 automatically.

 Within that context, my system admin told me that this merging functionality
 can be done by a third party tool which the SVN client could link into.
 That's what I am looking for.

 Steve Johnson suggested I commit MIFs instead. This in theory could work but
 I don't think its scalable and would have significant negative impact on my
 productivity. I have a very large documentation set. In 2 or 3 day time span
 i will have changed many, many different FrameMaker files. For this MIF
 commit strategy to work, I'd have to manually save the files to MIF each
 time I make a commit. I dont' think I'd want to go down that route. Plus, by
 making this process manual, the potential human error is far greater. What
 if a user fails to save as mif and instead commits a frame file etc?

 Sincerely,
 Joseph Lorenzini

 PS I don't know about anyone else but I find the built framemaker diffing
 capability to be useless with large scale changes. The way it organizes and
 tracks changes produces so much noise its hard to identify anything useful.
 This would be a tangent but I'd be interested to hear if anyone's managed to
 make the diffing functionality work on a large scale that is usable.




-- 

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SVN Diffs in FrameMaker

2010-11-03 Thread Steve Johnson
So don't do that? You're saying that multiple writers work on the same
files and don't talk to each other? Given that, you will never get
anything to work properly.

A group of 20 writers checked in and out MIFs successfully for two
years or more. It is not a negative impact to anything if you do it
right. All you need is a way to script from FM > MIF > FM. Plus, SVN
most likely stores the diffs only so you're saving a lot of space in
the repository by not checking in binary FM files.

If you can't script it then don't do it.

On Wed, Nov 3, 2010 at 12:20 PM, Joseph Lorenzini
 wrote:
> Hi all,
>
> Based on the responses that I have gotten, I realized I was not being very
> clear about what I asking for. All version control systems have the same
> problem: how can someone view and edit the same data but prevent the users
> from overwriting each others changes. This is especially problematic when
> two or more users edits the same file at the same time. Depending who
> commits to the repository first, the other person's changes could be lost or
> overwritten.
>
> As far I know there are two models for handling this in tortoise svn:
> Lock-Modify-Unlock and Copy-Modify-Merge. The Lock model is basically like a
> network share, where the user checks out a file (locks it), which prevents
> anyone else from editing that file until the user who checked out saves and
> closes the file (or in this case commits the changes into the repository).
> The Copy model means each user has a local copy of the same file, each
> person makes their changes, and then commit those changes to the repository.
> The SVN client would then be responsible for automatically merging the two
> different versions into one final version and committing that version
> (including changes from all users) into the repository.
>
> I want to use the Copy-Modify-Merge model in framemaker but I can't? because
> there's no utility that will automatically track the deltas in different
> local copies and then merge the changes automatically. If I had this, I'd
> have a system that
>
> attempts to automatically merge received changes with local changes during
> svn update or svn merge
> Show the differences between two versions of the same FrameMaker file as
> part of svn diff
> Show line-by-line attribution for svn blame
> multiple users can edit the same file at the same time, and when the users
> commit their changes subversion will merge them into a single file
> automatically.
>
> Within that context, my system admin told me that this merging functionality
> can be done by a third party tool which the SVN client could link into.
> That's what I am looking for.
>
> Steve Johnson suggested I commit MIFs instead. This in theory could work but
> I don't think its scalable and would have significant negative impact on my
> productivity. I have a very large documentation set. In 2 or 3 day time span
> i will have changed many, many different FrameMaker files. For this MIF
> commit strategy to work, I'd have to manually save the files to MIF each
> time I make a commit. I dont' think I'd want to go down that route. Plus, by
> making this process manual, the potential human error is far greater. What
> if a user fails to save as mif and instead commits a frame file etc?
>
> Sincerely,
> Joseph Lorenzini
>
> PS I don't know about anyone else but I find the built framemaker diffing
> capability to be useless with large scale changes. The way it organizes and
> tracks changes produces so much noise its hard to identify anything useful.
> This would be a tangent but I'd be interested to hear if anyone's managed to
> make the diffing functionality work on a large scale that is usable.
>



-- 

Steve Johnson, dr_gonzo at pobox.com


Re: Hyptertext Links Break in PDF

2010-10-29 Thread Steve Johnson
It doesn't seem like your setups are identical at all.

What does this mean:

When I send her one of my Frame documents, in which all the
hyperlinks work correctly...

Esp. in light of:

When I generate a PDF using my copy of Distiller, the links are also broken

You need to start with what works and go from there.

On Fri, Oct 29, 2010 at 11:20 AM, Nancy Allison ma...@verizon.net wrote:
 Hi. I've looked up this issue online. A lot of the discussions I have found 
 are about Frame 8 and later, but we are using FrameMaker 7.1b023 and 
 Distiller 6.0.1 in Windows XP SP3. That's not going to change in time for 
 this document.

 Problem: My coworker and I have **identical Distiller settings**. When she 
 generates a PDF from one of her Frame source files using her Distiller, all 
 the PDF hyperlinks work correctly. These hyperlinks are cross-references, 
 TOC, LOT, LOF, and Index links in the original Frame document.

 When I send her one of my Frame documents, in which all the hyperlinks work 
 correctly, and she generates a PDF from it, they are all broken in the PDF. 
 I've checked the setup of the generated files in the TOC. All have create 
 hyperlinks selected in the Setup box.  (When I generate a PDF using my copy 
 of Distiller, the links are also broken. So are the fonts, which is why I 
 originally asked her to generate the PDF for me. . . )

 Also, if it matters, when I print to .ps and select Generate Acrobat Data, 
 the Create Named Destinations for All Paragraphs box is selected. The links 
 are still broken in the resulting PDF

 All of this strongly suggests that the problem lies in my FrameMaker source 
 files. What can it be?

 Any suggestions gratefully received.


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Hyptertext Links Break in PDF

2010-10-29 Thread Steve Johnson
It doesn't seem like your setups are identical at all.

What does this mean:

"When I send her one of my Frame documents, in which all the
hyperlinks work correctly..."

Esp. in light of:

"When I generate a PDF using my copy of Distiller, the links are also broken"

You need to start with what works and go from there.

On Fri, Oct 29, 2010 at 11:20 AM, Nancy Allison  wrote:
> Hi. I've looked up this issue online. A lot of the discussions I have found 
> are about Frame 8 and later, but we are using FrameMaker 7.1b023 and 
> Distiller 6.0.1 in Windows XP SP3. That's not going to change in time for 
> this document.
>
> Problem: My coworker and I have **identical Distiller settings**. When she 
> generates a PDF from one of her Frame source files using her Distiller, all 
> the PDF hyperlinks work correctly. These hyperlinks are cross-references, 
> TOC, LOT, LOF, and Index links in the original Frame document.
>
> When I send her one of my Frame documents, in which all the hyperlinks work 
> correctly, and she generates a PDF from it, they are all broken in the PDF. 
> I've checked the setup of the generated files in the TOC. All have "create 
> hyperlinks" selected in the Setup box. ?(When I generate a PDF using my copy 
> of Distiller, the links are also broken. So are the fonts, which is why I 
> originally asked her to generate the PDF for me. . . )
>
> Also, if it matters, when I print to .ps and select "Generate Acrobat Data", 
> the "Create Named Destinations for All Paragraphs" box is selected. The links 
> are still broken in the resulting PDF>
>
> All of this strongly suggests that the problem lies in my FrameMaker source 
> files. What can it be?
>
> Any suggestions gratefully received.
>
>
> ___
>
>
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Re: Help Tools

2010-10-13 Thread Steve Johnson
Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, all...@webworks.com, I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury dspre...@yahoo.com wrote:
 Pam,
 Mif2Go (www.omsys.com). They have a free demo that you can try before you 
 buy. It works as a Frame plugin and works with just about any version of 
 Frame. Features and all that info on what it can convert too is available on 
 their website. Costs less than $300, plus a yearly maintenance/upgrade fee. 
 It will do everything that WebWorks can do, and probably more. If you are 
 doing DITA, they have a Dita2Go also.

 ePublisher Pro and WebWorks Standard are two different products. ePublisher 
 Pro is the current WebWorks variant. The Standard version was shipped with 
 Frame 7.2, more as a teaser I think.

 If I was a betting person, I would bet that you will be hearing from Jeremy 
 this morning with similar words on Mif2Go.

 --- On Tue, 10/12/10, Pam Reichert pam.reich...@vpisystems.com wrote:

 From: Pam Reichert pam.reich...@vpisystems.com
 Subject: Help Tools
 To: framers@lists.frameusers.com
 Date: Tuesday, October 12, 2010, 1:38 PM

 I have been using WebWorks epublisher Pro version 9.2 to convert our
 FrameMaker documents into online help for our applications.  Recently my
 laptop started having problems and they are moving me to a new laptop.  The
 writer who installed epublisher on my laptop is no longer with the company
 and we can’t find the CD with a serial number.  I noticed a version of
 WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
 I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
 the same as  ePublisher pro?  Even if it is, no serial number I find on any
 of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
 to the WebWorks page I can’t get help there either because I don’t have a
 maintenance contract.  I don’t think WebWorks actually *wants* customers.
  When I try to find out how much it costs to buy a new copy, no prices are
 listed unless you have a sales person call you.   We don’t have phones in
 our office.



 I am pretty fed up with it all and am thinking of moving the help to a new
 platform.  Can you suggest another help platform that works well with
 FrameMaker files and looks similar to ePublisher?  I need to produce online
 help in both .chm files and html files.



 Pam Reichert
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Re: Help Tools

2010-10-13 Thread Steve Johnson
They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales.

False, at least as of a few months ago. You can also buy an annual
subscription for one person for $800 or $900.

On Wed, Oct 13, 2010 at 10:11 AM, Bill Swallow techcommd...@gmail.com wrote:
 Is WebWorks Standard
 the same as  ePublisher pro?

 Not even close.

 I don’t think WebWorks actually *wants* customers.

 Well, you can contact sales here and explain your situation.
 http://www.webworks.com/assets/html/Contact_Me/

  When I try to find out how much it costs to buy a new copy, no prices are
 listed unless you have a sales person call you.   We don’t have phones in
 our office.

 No phones in your office? Does not compute.

 They have an interesting approach to pricing, and one that I'm not too
 keen on. They size up your need and price you according to how many
 seats and what types of technologies you need. They're taking a
 CMS-like approach to product sales.

 I am pretty fed up with it all and am thinking of moving the help to a new
 platform.  Can you suggest another help platform that works well with
 FrameMaker files and looks similar to ePublisher?  I need to produce online
 help in both .chm files and html files.

 Adobe's Technical Communication Suite. It has FrameMaker and RoboHelp
 (with integration between the two, which you don't get if you buy the
 products stand-alone) plus Acrobat, Captivate and Photoshop.

 http://www.adobe.com/products/technicalcommunicationsuite/

 It'll take some getting used to, but I've found it to be a decent
 alternative to WebWorks (and I've been a WebWorks user/expert since
 1998).

 --
 Bill Swallow

 Twitter: @techcommdood
 Blog: http://techcommdood.com
 LinkedIn: http://www.linkedin.com/in/techcommdood
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Help Tools

2010-10-13 Thread Steve Johnson
I had a similar issue with a recent WebWorks upgrade which I solved by
calling them: 877-693-2967. It bothered me that that was required but
it got me to where I needed to be. WebWorks changed licensing models
between 9.2 and ePublisher and that might be an issue but it could be
easily solved with a call.



On Wed, Oct 13, 2010 at 6:52 AM, Art Campbell  wrote:
> Webworks standard is an early version of ePublisher. The Standard and
> Pro essentially mean that one cannot modify templates; the
> professional version can.
>
> In any case, whatever tool you use is likely to achieve the look and
> feel of your help file by manipulating CSS style sheets, not by
> proprietary coding, so I think you have severral choices for help
> tools.
>
> If you've done massive amounts of tweaking to the ePublisher
> templates, that may be your easiest way to go. Along with that, I
> can't believe that their customer support department can't give you a
> new code ?There must be documentation on the purchase somewhere --
> a PO or credit card info.
>
> However, if you're staring from scratch, I'd go with either MIF2Go
> from omsys.com or RoboHelp, as in the Technical Communication Suite.
> Both are strong and well-integrated. I prefer MIF2Go for most projects
> because it's simpler for me to use (I'm a config file kind of guy) and
> bulltproof once it's set up. And their customer support is exemplary.
> But RoboHelp comes with fancier, spiffier templates and it's designed
> to integrate well with Frame at the menu level.
>
> I know MIF2Ggo and Robohelp have free eval versions available. I think
> it's waning in popularity recently, but a ?number of people are big
> fans of Flare, so that's a possible third avenue to go down, although
> that's more of an authoring package rather than a conversion tool to
> pull content from Frame.
>
> Good luck!
>
> Cheers,
> Art
>
> Art Campbell
> ?? ? ? ? ? ? ? art.campbell at gmail.com
> ? "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
> ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers apply.
> ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358
>
>
>
> On Tue, Oct 12, 2010 at 2:38 PM, Pam Reichert
>  wrote:
>> I have been using WebWorks epublisher Pro version 9.2 to convert our
>> FrameMaker documents into online help for our applications. ?Recently my
>> laptop started having problems and they are moving me to a new laptop. ?The
>> writer who installed epublisher on my laptop is no longer with the company
>> and we can?t find the CD with a serial number. ?I noticed a version of
>> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
>> I thought maybe this is where the WebWorks came from. ?Is WebWorks Standard
>> the same as ?ePublisher pro? ?Even if it is, no serial number I find on any
>> of our CDs seems to work with it and Adobe can?t seem to help me. ?When I go
>> to the WebWorks page I can?t get help there either because I don?t have a
>> maintenance contract. ?I don?t think WebWorks actually *wants* customers.
>> ?When I try to find out how much it costs to buy a new copy, no prices are
>> listed unless you have a sales person call you. ? We don?t have phones in
>> our office.
>>
>>
>>
>> I am pretty fed up with it all and am thinking of moving the help to a new
>> platform. ?Can you suggest another help platform that works well with
>> FrameMaker files and looks similar to ePublisher? ?I need to produce online
>> help in both .chm files and html files.
>>
>>
>>
>> Pam Reichert
>> ___
>>
>>
>> You are currently subscribed to framers as art.campbell at gmail.com.
>>
>> Send list messages to framers at lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscribe at lists.frameusers.com
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>>
>> Send administrative questions to listadmin at frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>>
> ___
>
>
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>
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>
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Help Tools

2010-10-13 Thread Steve Johnson
Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, allums at webworks.com, I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury  wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before you 
> buy. It works as a Frame plugin and works with just about any version of 
> Frame. Features and all that info on what it can convert too is available on 
> their website. Costs less than $300, plus a yearly maintenance/upgrade fee. 
> It will do everything that WebWorks can do, and probably more. If you are 
> doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products. ePublisher 
> Pro is the current WebWorks variant. The Standard version was shipped with 
> Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from Jeremy 
> this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert  wrote:
>
> From: Pam Reichert 
> Subject: Help Tools
> To: framers at lists.frameusers.com
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.? Recently my
> laptop started having problems and they are moving me to a new laptop.? The
> writer who installed epublisher on my laptop is no longer with the company
> and we can?t find the CD with a serial number.? I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
> I thought maybe this is where the WebWorks came from.? Is WebWorks Standard
> the same as? ePublisher pro?? Even if it is, no serial number I find on any
> of our CDs seems to work with it and Adobe can?t seem to help me.? When I go
> to the WebWorks page I can?t get help there either because I don?t have a
> maintenance contract.? I don?t think WebWorks actually *wants* customers.
> ?When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.???We don?t have phones in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.? Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?? I need to produce online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
> ___
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
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Help Tools

2010-10-13 Thread Steve Johnson
"They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales."

False, at least as of a few months ago. You can also buy an annual
subscription for one person for $800 or $900.

On Wed, Oct 13, 2010 at 10:11 AM, Bill Swallow  
wrote:
>> Is WebWorks Standard
>> the same as ?ePublisher pro?
>
> Not even close.
>
>> I don?t think WebWorks actually *wants* customers.
>
> Well, you can contact sales here and explain your situation.
> http://www.webworks.com/assets/html/Contact_Me/
>
>> ?When I try to find out how much it costs to buy a new copy, no prices are
>> listed unless you have a sales person call you. ? We don?t have phones in
>> our office.
>
> No phones in your office? Does not compute.
>
> They have an interesting approach to pricing, and one that I'm not too
> keen on. They size up your need and price you according to how many
> seats and what types of technologies you need. They're taking a
> CMS-like approach to product sales.
>
>> I am pretty fed up with it all and am thinking of moving the help to a new
>> platform. ?Can you suggest another help platform that works well with
>> FrameMaker files and looks similar to ePublisher? ?I need to produce online
>> help in both .chm files and html files.
>
> Adobe's Technical Communication Suite. It has FrameMaker and RoboHelp
> (with integration between the two, which you don't get if you buy the
> products stand-alone) plus Acrobat, Captivate and Photoshop.
>
> http://www.adobe.com/products/technicalcommunicationsuite/
>
> It'll take some getting used to, but I've found it to be a decent
> alternative to WebWorks (and I've been a WebWorks user/expert since
> 1998).
>
> --
> Bill Swallow
>
> Twitter: @techcommdood
> Blog: http://techcommdood.com
> LinkedIn: http://www.linkedin.com/in/techcommdood
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
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Re: Empty Job 0 kb ps file when print to file :: update

2010-09-27 Thread Steve Johnson
Install another PS printer if necessary and print to PS using that. If
you still get a zero file size your problem might be elsewhere, such
as the Windows print spooler. Can you print anything at all?

On Fri, Sep 24, 2010 at 5:45 AM, Baruch Brodersen bar...@technitext.com wrote:
  Acrobat  Help  Check for Updates Now failed to find four updates for
 7.1.0:
 7.1.1, 7.1.2, 7.13, 7.14
 Download, download, download, download, install, install, install, reboot,
 install, reboot: Nothing
 Acrobat  Detect and Repair, reboot: Nada.
 Acrobat  Help  About, reads 7.1.4
 Distiller  Help About, reads 7.1.0 4/23/2008
 Shouldn't Distillr have updated to 7.1.4 as well?
 In any event, I am still unable to produce a postscript file in Frame 7.0 p
 579 (on XP Pro SP 3) by printing to file.  Any help will be much
 appreicated. Dov?

 --
 B a r u c h   B r o d e r s e n
 T e c h n i t e x t   D o c u m e n t a t i o n
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Empty Job 0 kb ps file when print to file :: update

2010-09-25 Thread Steve Johnson
Install another PS printer if necessary and print to PS using that. If
you still get a zero file size your problem might be elsewhere, such
as the Windows print spooler. Can you print anything at all?

On Fri, Sep 24, 2010 at 5:45 AM, Baruch Brodersen  
wrote:
> ?Acrobat > Help > Check for Updates Now failed to find four updates for
> 7.1.0:
> 7.1.1, 7.1.2, 7.13, 7.14
> Download, download, download, download, install, install, install, reboot,
> install, reboot: Nothing
> Acrobat > Detect and Repair, reboot: Nada.
> Acrobat > Help > About, reads 7.1.4
> Distiller > Help About, reads 7.1.0 4/23/2008
> Shouldn't Distillr have updated to 7.1.4 as well?
> In any event, I am still unable to produce a postscript file in Frame 7.0 p
> 579 (on XP Pro SP 3) by printing to file. ?Any help will be much
> appreicated. Dov?
>
> --
> B a r u c h ? B r o d e r s e n
> T e c h n i t e x t ? D o c u m e n t a t i o n
> ___
>
>
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Re: Can FM 8.0 docs be converted to 7.0 docs?

2010-09-17 Thread Steve Johnson
Save As, then choose FrameMaker 7.0.

On Fri, Sep 17, 2010 at 8:21 AM, Garnier Garnier
garnier_framescr...@yahoo.co.in wrote:
 Hello Listers,

 Have a query. Before I attempt anything would like to know can I 
 converrt Framemaker 8.0 documents to Framemaker 7.0 documents? If the answer 
 is positive then what would be the ideal method of doing so?

 Thanks in advance and waiting for the response.

 BR
 Garnier

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Re: Text Inset anomalies

2010-09-09 Thread Steve Johnson
inline

On Thu, Sep 9, 2010 at 8:39 AM, Dick Spierings
d.spieri...@fluidwell.com wrote:
 Dear Framers,



 Text insets are one of the most powerful options of FrameMaker but they
 do not buy you heaven on earth: I know some issues that exist for years
 now and make that almost-there-but-not--quite feeling a very frustrating
 one when using text insets. I want to run this extra quarter of a mile
 but FrameMaker won't let me. To name a few:

 1.  Everywhere I insert a text inset, Frame adds a carriage return. This
 means that after the text inset I always start on a  new line
 (paragraph).  In other words, a text inset is treated as a paragraph. It
 would mean a lot to me if I could treat text insets like any other word
 or as part of a sentence - without being confronted with the unavoidable
 CR at the end...

If there is a solution I would love to hear it. What I've done is to
create a paragraph tag with a tiny font and no space above/below and
use that tag before or after the text inset to minimize the space
between it and the preceding/next paragraph. What will happen if you
don't do that is, for example, cross-references to a heading following
a text inset will always appear to be broken.


 2. When I update a text inset the paragraph following the text inset
 inherits the style of the first line in the text inset.



Try my suggestion even if you don't like it because it should work. If
there is a better answer let's hear it.


 I have more, but let's start with these: Who knows a solution/effective
 workaround?



 Vriendelijke groet / Kind regards,



 Dick Spierings



 ' +31 (0)413 343786

   www.fluidwell.com http://www.fluidwell.com/

 * d.spieri...@fluidwell.com



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Text Inset anomalies

2010-09-09 Thread Steve Johnson
inline

On Thu, Sep 9, 2010 at 8:39 AM, Dick Spierings
 wrote:
> Dear Framers,
>
>
>
> Text insets are one of the most powerful options of FrameMaker but they
> do not buy you heaven on earth: I know some issues that exist for years
> now and make that almost-there-but-not--quite feeling a very frustrating
> one when using text insets. I want to run this extra quarter of a mile
> but FrameMaker won't let me. To name a few:
>
> 1. ?Everywhere I insert a text inset, Frame adds a carriage return. This
> means that after the text inset I always start on a ?new line
> (paragraph). ?In other words, a text inset is treated as a paragraph. It
> would mean a lot to me if I could treat text insets like any other word
> or as part of a sentence - without being confronted with the unavoidable
> CR at the end...

If there is a solution I would love to hear it. What I've done is to
create a paragraph tag with a tiny font and no space above/below and
use that tag before or after the text inset to minimize the space
between it and the preceding/next paragraph. What will happen if you
don't do that is, for example, cross-references to a heading following
a text inset will always appear to be broken.

>
> 2. When I update a text inset the paragraph following the text inset
> inherits the style of the first line in the text inset.
>
>

Try my suggestion even if you don't like it because it should work. If
there is a better answer let's hear it.

>
> I have more, but let's start with these: Who knows a solution/effective
> workaround?
>
>
>
> Vriendelijke groet / Kind regards,
>
>
>
> Dick Spierings
>
>
>
> ' +31 (0)413 343786
>
> " ?www.fluidwell.com <http://www.fluidwell.com/>
>
> * d.spierings at fluidwell.com
>
>
>
> ___
>
>
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>
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>
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>
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Tips for reinstalling FrameMaker on a new computer

2010-09-05 Thread Steve Johnson
You're going to need the installers for all your plug-ins.

Install Frame and Acrobat in any order.

After you install Frame and the plug-ins, first back up the existing
maker.ini file then copy the one from your old machine over it.

On Sun, Sep 5, 2010 at 3:50 AM, Caroline Tabach  wrote:
> Hi,
> after many years I will be received a new laptop (actually not new, but new 
> for me). I have to reinstall FrameMaker, and everything I added on or 
> configured to it. I of course customized FrameMaker, and added various 
> add-ons to it. The version I have of FrameMaker is 7.2. ?in addition I have 
> Acrobat 7? (as well as Mif2Go)
> Do people have tips to make this process as smooth as possible for me?
>
> I do not think I remember everything I did to FrameMaker to make it ?just 
> right?. So any tips will be welcome (I probably added some patches at some 
> point)
>
> What is first Acrobat or Frame?
>
> As far as I know I am staying with XP.
>
>
>
> Caroline Tabach
> Technical/Marcom Writer
> Tel: +972-3-7657513 |? caroline at radcom.com ?|? www.radcom.com
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
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Re: Disappearing conditions in x-refs

2010-09-04 Thread Steve Johnson
What do you mean by this:

 e.g.  Installing the Client on page 82 -- is conditioned Print Only.
Update the book file and show Help Only. You may get 'on page 82' or the
entire x-ref now unconditional. The problem appears to be cumulative.

You mean you're still in Frame correct, and not processing the help?

If so then you probably have two cross references, one for the heading
and one for the page number and your condition tag ends with the
heading.

And this doesn't mean much:

 Some complexity was engineered into the the x-ref definition (by a wizard
 long ago gone), so that Webworks could omit page references,

Please explain. WebWorks will omit page number references all on its
own. You don't need a wizard to do that.

On Thu, Sep 2, 2010 at 4:44 PM, Danny Lombardi dannylomba...@gmail.com wrote:
 Hi folks,

 Parts of our x-refs lose their conditioning whenever we update the book.
 Does this ring any bells for anyone?

 e.g.
 Installing the Client on page 82 -- is conditioned Print Only.
 Update the book file and show Help Only. You may get 'on page 82' or the
 entire x-ref now unconditional. The problem appears to be cumulative. The
 more you update, the worse the problem gets.

 We generate many single-source projects, but only one has ever exhibited
 this problem. Same template. The x-ref definitions are the same across the
 projects. Interestingly, it is our biggest document (of course!).

 Some complexity was engineered into the the x-ref definition (by a wizard
 long ago gone), so that Webworks could omit page references, but I thought
 I'd put this out there to see if it's a known issue in Frame rather than a
 result of some corruption in the file itself.

 FrameMaker 7.0 on XP

 Many thanks,
 Danny Lombardi
 Open Text
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Re: Missing graphics links

2010-09-04 Thread Steve Johnson
If this is really what you did:

I recently copied the main folder with the Frame files and the
graphics folders - all together - into a new folder and changed the
name on the new folder.

That's how you broke it. You took Frame files with graphics in a
different folder and copied them all into the same folder? Why don't
you go back and fix that, then you won't have anything else to worry
about?

If you don't fix what you did wrong, all you should have to do is open
each Frame file, when it asks where the graphic is, point to the new
location and update it to use the new location. You will have to do
this for every Frame file in the book.

Although if this is also true you can't even do that:

Since I am now making another version of the same book - nearly the
same info - I have also changed the name of the file in the new
folder.

What file? the graphics files? You moved all the files into one folder
then changed the names of all the graphics files and you expected that
to work??


On Fri, Sep 3, 2010 at 9:19 AM,  smcurtzwi...@comcast.net wrote:




 Hi,



 I'm using Frame 7.2 on Windows XP



 I recently copied the main folder with the Frame files and the graphics 
 folders - all together - into a new folder and changed the name on the new 
 folder.

 I'm now working for a retail store chain.





 When I open the Frame files in the new folder, it comes up with missing 
 graphics.  I thought as long as I copied all of the original files and 
 graphics together at the same time, this problem would be avoided.



 Since I am now making another version of the same book - nearly the same info 
 - I have also changed the name of the file in the new folder.

     (I'll want to ask about Conditional text later.)





 I read the section in the Frame 7 Reference book (ya know, the big book).

 Now, how to reconnect the graphics?



 It seems I should click on update to new path - but I'm not sure what file 
 name goes into which box.

 I know, this should be done with blinders on, but -- oh well,   any advice 
 will be appreciated.





 Thanks,

 Sue Curtzwiler
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Disappearing conditions in x-refs

2010-09-03 Thread Steve Johnson
What do you mean by this:

" e.g.  "Installing the Client" on page 82 -- is conditioned Print Only.
Update the book file and show Help Only. You may get 'on page 82' or the
entire x-ref now unconditional. The problem appears to be cumulative."

You mean you're still in Frame correct, and not processing the help?

If so then you probably have two cross references, one for the heading
and one for the page number and your condition tag ends with the
heading.

And this doesn't mean much:

"> Some complexity was engineered into the the x-ref definition (by a wizard
> long ago gone), so that Webworks could omit page references,"

Please explain. WebWorks will omit page number references all on its
own. You don't need "a wizard" to do that.

On Thu, Sep 2, 2010 at 4:44 PM, Danny Lombardi  
wrote:
> Hi folks,
>
> Parts of our x-refs lose their conditioning whenever we update the book.
> Does this ring any bells for anyone?
>
> e.g.
> "Installing the Client" on page 82 -- is conditioned Print Only.
> Update the book file and show Help Only. You may get 'on page 82' or the
> entire x-ref now unconditional. The problem appears to be cumulative. The
> more you update, the worse the problem gets.
>
> We generate many single-source projects, but only one has ever exhibited
> this problem. Same template. The x-ref definitions are the same across the
> projects. Interestingly, it is our biggest document (of course!).
>
> Some complexity was engineered into the the x-ref definition (by a wizard
> long ago gone), so that Webworks could omit page references, but I thought
> I'd put this out there to see if it's a known issue in Frame rather than a
> result of some corruption in the file itself.
>
> FrameMaker 7.0 on XP
>
> Many thanks,
> Danny Lombardi
> Open Text
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
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Missing graphics links

2010-09-03 Thread Steve Johnson
If this is really what you did:

"I recently copied the main folder with the Frame files and the
graphics folders - all together - into a new folder and changed the
name on the new folder."

That's how you broke it. You took Frame files with graphics in a
different folder and copied them all into the same folder? Why don't
you go back and fix that, then you won't have anything else to worry
about?

If you don't fix what you did wrong, all you should have to do is open
each Frame file, when it asks where the graphic is, point to the new
location and update it to use the new location. You will have to do
this for every Frame file in the book.

Although if this is also true you can't even do that:

"Since I am now making another version of the same book - nearly the
same info - I have also changed the name of the file in the new
folder."

What file? the graphics files? You moved all the files into one folder
then changed the names of all the graphics files and you expected that
to work??


On Fri, Sep 3, 2010 at 9:19 AM,   wrote:
>
>
>
>
> Hi,
>
>
>
> I'm using Frame 7.2 on Windows XP
>
>
>
> I recently copied the main folder with the Frame files and the graphics 
> folders - all together - into a new folder and changed the name on the new 
> folder.
>
> I'm now working for a retail store chain.
>
>
>
>
>
> When I open the Frame files in the new folder, it comes up with missing 
> graphics.? I thought as long as I copied all of the original files and 
> graphics together at the same time, this problem would be avoided.
>
>
>
> Since I am now making another version of the same book - nearly the same info 
> - I have also changed the name of the file in the new folder.
>
> ??? (I'll want to ask about Conditional text later.)
>
>
>
>
>
> I read the section in the Frame 7 Reference book (ya know, the big book).
>
> Now, how to reconnect the graphics?
>
>
>
> It seems I should click on "update to new path" - but I'm not sure what file 
> name goes into which box.
>
> I know, this should?be done with blinders on, but -- oh well,?? any advice 
> will be appreciated.
>
>
>
>
>
> Thanks,
>
> Sue Curtzwiler
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/dr_gonzo%40pobox.com
>
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> http://www.frameusers.com/ for more resources and info.
>



-- 

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Re: FM 8 and 9 and Windows 7

2010-08-19 Thread Steve Johnson
FWIW, never seen FM8 crash on Windows 7 but I don't use it that
frequently either. You should post this on the Adobe Frame forum.

On Wed, Aug 18, 2010 at 9:04 AM, Mary Holder rholder2...@mchsi.com wrote:
 Hello again,



 I have a laptop and a PC, both with Windows 7. Both have FrameMaker 8 and
 FrameMaker 9 installed to satisfy my customers.



 The PC, which is newer, crashes about every five minutes with FM8, although
 the laptop seems to do fine.  (I've taken to leaving the task manager
 running so I can kill FM.)



 Does anyone have any ideas as to how I can successfully run FM on my PC?



 Thanks,

 Mary

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Can't produce PDF from FM 9 + Acr 9 on Windows 7

2010-08-19 Thread Steve Johnson
FM (print to PS) > PS > Distiller > PDF

FM (Save As PDF) > TPS > PDF, which does two things the first one does
not: creates a temporary PostScript file, deletes it, and starts
Distiller in the background.

What I would do is take a PS from your XP machine and distill it on
Windows 7. That will tell you whether or not there is a problem with
Distiller.

Next, FM > PS on Windows 7 to see if there is a problem creating the PS.

Then take that info and also post it on the Adobe Acrobat and Frame forums.

On Thu, Aug 19, 2010 at 11:59 AM, Emmy A.  wrote:
> Hi Steve,
>
> I am the team tester, so have no one else to compare notes with,
> which is why I wrote to the list for advice.
>
> Adobe PDF is the default driver. Distiller does create a PDF from
> the postscript file created (from the same FM file) on my XP machine.
>
> My understanding was that "Save as PDF" was the shortcut for
> creating postscript and distilling, so I understood wrong?
>
> Emmy
>
> --- On Wed, 8/18/10, Steve Johnson  wrote:
>> Is the Adobe PDF driver your Windows default driver? Can you
>> produce a PDF with any other application? Is there anyone you
>> work with or have communicated with who can do this in the
>> same environment?
>>
>> Save As PDF and printing to .ps are legitimately different
>> options and you shouldn't expect them to work or not work in sync.
>>
>> On Wed, Aug 18, 2010 at 7:58 PM, Emmy A.  wrote:
>> > Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat
>> Pro Extended 9.3.3 (all patches installed)
>> >
>> > Single FM file of 20 pages, produces PDF on XP machine
>> but not on Windows 7. When choosing "Save as PDF" Frame goes
>> to "Not Responding." Same result with trying to save to
>> postscript (but that's as it should be since Save as PDF is
>> shortcut). Using "Standard" setting in Distiller, no
>> customized joboptions.
>> >
>> > I must be missing something, but what?
>
>
>
>
>



-- 

Steve Johnson, dr_gonzo at pobox.com


Re: Can't produce PDF from FM 9 + Acr 9 on Windows 7

2010-08-18 Thread Steve Johnson
Is the Adobe PDF driver your Windows default driver? Can you produce a
PDF with any other application? Is there anyone you work with or have
communicated with who can do this in the same environment?

Save As PDF and printing to .ps are legitimately different options and
you shouldn't expect them to work or not work in sync.

On Wed, Aug 18, 2010 at 7:58 PM, Emmy A. maisie...@yahoo.com wrote:
 Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat Pro Extended 9.3.3 (all 
 patches installed)

 Single FM file of 20 pages, produces PDF on XP machine but not on Windows 7. 
 When choosing Save as PDF Frame goes to Not Responding. Same result with 
 trying to save to postscript (but that's as it should be since Save as PDF is 
 shortcut). Using Standard setting in Distiller, no customized joboptions.

 I must be missing something, but what?

 Emmy




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Can't produce PDF from FM 9 + Acr 9 on Windows 7

2010-08-18 Thread Steve Johnson
Is the Adobe PDF driver your Windows default driver? Can you produce a
PDF with any other application? Is there anyone you work with or have
communicated with who can do this in the same environment?

Save As PDF and printing to .ps are legitimately different options and
you shouldn't expect them to work or not work in sync.

On Wed, Aug 18, 2010 at 7:58 PM, Emmy A.  wrote:
> Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat Pro Extended 9.3.3 (all 
> patches installed)
>
> Single FM file of 20 pages, produces PDF on XP machine but not on Windows 7. 
> When choosing "Save as PDF" Frame goes to "Not Responding." Same result with 
> trying to save to postscript (but that's as it should be since Save as PDF is 
> shortcut). Using "Standard" setting in Distiller, no customized joboptions.
>
> I must be missing something, but what?
>
> Emmy
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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FM 8 and 9 and Windows 7

2010-08-18 Thread Steve Johnson
FWIW, never seen FM8 crash on Windows 7 but I don't use it that
frequently either. You should post this on the Adobe Frame forum.

On Wed, Aug 18, 2010 at 9:04 AM, Mary Holder  wrote:
> Hello again,
>
>
>
> I have a laptop and a PC, both with Windows 7. Both have FrameMaker 8 and
> FrameMaker 9 installed to satisfy my customers.
>
>
>
> The PC, which is newer, crashes about every five minutes with FM8, although
> the laptop seems to do fine. ?(I've taken to leaving the task manager
> running so I can kill FM.)
>
>
>
> Does anyone have any ideas as to how I can successfully run FM on my PC?
>
>
>
> Thanks,
>
> Mary
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
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>
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> http://www.frameusers.com/ for more resources and info.
>



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Can't produce PDF from FM 9 + Acr 9 on Windows 7

2010-08-18 Thread Steve Johnson
Something else to try: Get someone to give you a .ps file from any
source application and see if you can distill it to PDF on your
system.

On Wed, Aug 18, 2010 at 7:58 PM, Emmy A.  wrote:
> Windows 7 Enterprise Version 6.1, FM 9.0p255, Acrobat Pro Extended 9.3.3 (all 
> patches installed)
>
> Single FM file of 20 pages, produces PDF on XP machine but not on Windows 7. 
> When choosing "Save as PDF" Frame goes to "Not Responding." Same result with 
> trying to save to postscript (but that's as it should be since Save as PDF is 
> shortcut). Using "Standard" setting in Distiller, no customized joboptions.
>
> I must be missing something, but what?
>
> Emmy
>
>
>
>
> ___
>
>
> You are currently subscribed to framers as dr_gonzo at pobox.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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Re: Acrobat 9 - a disaster

2010-08-12 Thread Steve Johnson
No, Adobe does not care to make such a statement. Dov said he argued
with them to do it and they didn't.

If you have both and they don't cause a problem, why change? OTOH, if
you're having some issues and you can't pin them down, why not
uninstall Reader?

On Wed, Aug 11, 2010 at 2:10 AM, Neeraj Jain neerajja...@yahoo.com wrote:
 Dov,

 
 The fact that Adobe doesn't prohibit you from parallel installation of
 Acrobat and Reader doesn't mean that such installations are recommended
 or really useful.


 What about listing the above as Caution, Important, or things to avoid on
 the software downloads site?

 What you are saying, is that reflected in Adobe documentation?


 _

 Had there been a formula for success, it would have been stolen long back

 Regards,
 NJ
 http://www.neerajjain8.com




 
 From: Dov Isaacs isa...@adobe.com
 To: dr_go...@pobox.com dr_go...@pobox.com
 Cc: Framers E-mail List framers@lists.frameusers.com
 Sent: Wed, 11 August, 2010 5:26:02 AM
 Subject: RE: Acrobat 9 - a disaster

 Steve,

 Read the original thread. I am not going to repeat everything (and
 it was quite a lot) that was discussed on this forum a few weeks ago,
 especially related to engineering and testing discipline as far as
 how PDF files are viewed and processed under what circumstances.

 But NO, there is nothing WRITTEN about this from Adobe. On the other
 hand, you should trust what I am telling you based on my 21 years at
 Adobe and my working with Acrobat and Reader since Release 1 of same
 as well as having to debug workflows and PDF files during all that time.

 Quite frankly, the only time I had problems with anyone viewing a PDF
 file that I produced on Acrobat-only systems (no Reader co-installed)
 were with users who insisted on using St. Steve the Infallible's MacOS
 Preview program's subset PDF viewing capabilities (or lack thereof).

 The fact that Adobe doesn't prohibit you from parallel installation of
 Acrobat and Reader doesn't mean that such installations are recommended
 or really useful.

     - Dov


 -Original Message-
 From: framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of
 Steve Johnson
 Sent: Sunday, July 25, 2010 11:10 AM
 To: Dov Isaacs
 Cc: Framers E-mail List
 Subject: Re: Acrobat 9 - a disaster

 Show me in writing where Adobe says you should not install the same
 version of Reader and Acrobat on the same system. I cannot find it.
 It's not on the download page of either product, which is where it
 should be. All I can find is info saying you should not install two
 different versions of the same product.

 Even though you're an authority, all I have seen is unsupported
 statements like this saying I heard that Adobe says you should not do
 this but where is the statement against it saying why not? And if
 it's so dadgum important, why do the two products allow themselves to
 be installed side by side?

 For several versions now, you cannot run both Acrobat and Reader at
 the same time. I think you're right that Acrobat doesn't install
 Reader. I must have done the Reader install separately.

 The thing about wanting both Reader and Pro because of print/view
 differences is a few versions old but I remember there being
 situations in the past where viewing and printing with each product
 had differences.

 On Sun, Jul 25, 2010 at 12:33 PM, Dov Isaacs isa...@adobe.com wrote:
  Guy,
 
  See previous responses. Yes, there are UI differences between
  Acrobat and Reader, but unless you are invoking rather complex
  Javascript routines that invoke functions that are allowed in
  Acrobat but not Reader, other than font issues (you should NEVER,
  repeat NEVER, repeat once again NEVER generate PDF files with
  unembedded fonts), you should not see any real differences between
  rendering in Acrobat versus Reader - and the font issue itself
  would mean that you need to run in a separate environment to gauge
  the effects of unembedded fonts.
 
         - Dov
 
  -Original Message-
  From: Guy K. Haas [mailto:g...@hiskeyboard.com]
  Sent: Sunday, July 25, 2010 7:57 AM
  To: Dov Isaacs
  Cc: Framers E-mail List
  Subject: Re: Acrobat 9 - a disaster
 
  But, Dov---
 
  I have both installed so that when a reviewer runs into a problem, I
  can
  see it their way.  The interfaces of the two are so different that
  it's sometimes handy to be able to do this.
 
  Would it be any less NOT RECOMMENDED if one had the Reader on a
  removable drive (such as a USB drive) and plugged it in only when
  needed?
 
  --Guy K. Haas
     Software Exegete in Silicon Valley
 
 
  On 7/25/2010 7:23 AM, Dov Isaacs wrote:
   Although you CAN have both Reader and Acrobat installed
   simultaneously
   (assuming the same version), it is very strongly NOT RECOMMENDED for
   a
   number of very good reasons. It certainly does not add any
   functionality
   to one's

Acrobat 9 - a disaster

2010-08-11 Thread Steve Johnson
No, Adobe does not care to make such a statement. Dov said he argued
with them to do it and they didn't.

If you have both and they don't cause a problem, why change? OTOH, if
you're having some issues and you can't pin them down, why not
uninstall Reader?

On Wed, Aug 11, 2010 at 2:10 AM, Neeraj Jain  wrote:
> Dov,
>
> <<
> The fact that Adobe doesn't prohibit you from parallel installation of
> Acrobat and Reader doesn't mean that such installations are recommended
> or really useful.
>>>
>
> What about listing the above as Caution, Important, or things to avoid on
> the software downloads site?
>
> What you are saying, is that reflected in Adobe documentation?
>
>
> _
>
> Had there been a formula for success, it would have been stolen long back
>
> Regards,
> NJ
> http://www.neerajjain8.com
>
>
>
>
> 
> From: Dov Isaacs 
> To: "dr_gonzo at pobox.com" 
> Cc: Framers E-mail List 
> Sent: Wed, 11 August, 2010 5:26:02 AM
> Subject: RE: Acrobat 9 - a disaster
>
> Steve,
>
> Read the original thread. I am not going to repeat everything (and
> it was quite a lot) that was discussed on this forum a few weeks ago,
> especially related to engineering and testing discipline as far as
> how PDF files are viewed and processed under what circumstances.
>
> But NO, there is nothing WRITTEN about this from Adobe. On the other
> hand, you should trust what I am telling you based on my 21 years at
> Adobe and my working with Acrobat and Reader since Release 1 of same
> as well as having to debug workflows and PDF files during all that time.
>
> Quite frankly, the only time I had problems with anyone viewing a PDF
> file that I produced on Acrobat-only systems (no Reader co-installed)
> were with users who insisted on using St. Steve the Infallible's MacOS
> Preview program's subset PDF viewing capabilities (or lack thereof).
>
> The fact that Adobe doesn't prohibit you from parallel installation of
> Acrobat and Reader doesn't mean that such installations are recommended
> or really useful.
>
> ??? - Dov
>
>
>> -Original Message-
>> From: framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of
>> Steve Johnson
>> Sent: Sunday, July 25, 2010 11:10 AM
>> To: Dov Isaacs
>> Cc: Framers E-mail List
>> Subject: Re: Acrobat 9 - a disaster
>>
>> Show me in writing where Adobe says you should not install the same
>> version of Reader and Acrobat on the same system. I cannot find it.
>> It's not on the download page of either product, which is where it
>> should be. All I can find is info saying you should not install two
>> different versions of the same product.
>>
>> Even though you're an authority, all I have seen is unsupported
>> statements like this saying "I heard that Adobe says you should not do
>> this" but where is the statement against it saying why not? And if
>> it's so dadgum important, why do the two products allow themselves to
>> be installed side by side?
>>
>> For several versions now, you cannot run both Acrobat and Reader at
>> the same time. I think you're right that Acrobat doesn't install
>> Reader. I must have done the Reader install separately.
>>
>> The thing about wanting both Reader and Pro because of print/view
>> differences is a few versions old but I remember there being
>> situations in the past where viewing and printing with each product
>> had differences.
>>
>> On Sun, Jul 25, 2010 at 12:33 PM, Dov Isaacs  wrote:
>> > Guy,
>> >
>> > See previous responses. Yes, there are UI differences between
>> > Acrobat and Reader, but unless you are invoking rather complex
>> > Javascript routines that invoke functions that are allowed in
>> > Acrobat but not Reader, other than font issues (you should NEVER,
>> > repeat NEVER, repeat once again NEVER generate PDF files with
>> > unembedded fonts), you should not see any real differences between
>> > rendering in Acrobat versus Reader - and the font issue itself
>> > would mean that you need to run in a separate environment to gauge
>> > the effects of unembedded fonts.
>> >
>> > ? ? ? ?- Dov
>> >
>> >> -Original Message-
>> >> From: Guy K. Haas [mailto:guy at hiskeyboard.com]
>> >> Sent: Sunday, July 25, 2010 7:57 AM
>> >> To: Dov Isaacs
>> >> Cc: Framers E-mail List
>> >> Subject: Re: Acrobat 9 - a disaster
>> &g

Re: Acrobat 9 - a disaster

2010-08-10 Thread Steve Johnson
Since when? Is that by design or by accident? Doesn't installing
Acrobat also install Reader?

How many of my users have Acrobat installed? Of course I want Reader
installed so I can see PDFs like they do.

On Sun, Jul 25, 2010 at 9:23 AM, Dov Isaacs isa...@adobe.com wrote:
 Although you CAN have both Reader and Acrobat installed simultaneously
 (assuming the same version), it is very strongly NOT RECOMMENDED for a
 number of very good reasons. It certainly does not add any functionality
 to one's system. Having said that, I will add that having both Reader and
 Acrobat of the same version on a system is most unlikely to cause the
 symptoms described.

        - Dov

 -Original Message-
 From: Steve Johnson [mailto:chinask...@gmail.com]
 Sent: Sunday, July 25, 2010 7:19 AM
 To: Fei Min Lorente
 Cc: Dov Isaacs; Framers E-mail List
 Subject: Re: Acrobat 9 - a disaster

 You CAN have Reader and Acrobat at the same time. You CANNOT have two
 Acrobats; IOW, two PDF creators.

 On Sun, Jul 25, 2010 at 8:14 AM, Fei Min Lorente
 feimin.lore...@onsemi.com wrote:
  Thanks, Dov! I was experiencing the same problem as Alison, insofar as
  my browser would crash when I tried to look at a PDF in it (just
  clicking on a URL). We ended up working around it by setting the Acrobat
  internet preferences to not display PDF in browser. But now that you
  mention that you can't even have Reader and Acrobat installed at the
  same time, I noticed that I have Adobe Reader 9 as well as Adobe Acrobat
  9 Pro. Our company pushed Reader 9 onto all our computers, so I'm not
  sure I can get rid of it, but at least now I know why I'm having that
  PDF in a browser problem.
 
  I posted this before, but just for completeness, I'm on Windows XP SP3
  and using Firefox 3.6.4 and IE 8.
 
  Fei Min Lorente
 
  -Original Message-
  From: framers-boun...@lists.frameusers.com
  [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Dov Isaacs
  Sent: Saturday, July 24, 2010 11:39 PM
  To: Framers E-mail List
  Subject: RE: Acrobat 9 - a disaster
  Importance: High
 
  I heard my name used in vain (if not on-line!).
  In terms of Alison's original posting ...
 
  The symptoms you describe with regards to Acrobat 9 are not standard
  Acrobat 9 behaviour. You did not post exactly what Windows and/or
  browser versions you are using, but we currently are unaware of any
  normal situation that would yield the symptoms you describe.
 
  I open PDF files in browser windows on a regular basis with Acrobat 9
  with no problems whatsoever. Likewise, when I click on a URL in a PDF
  file while in Acrobat 9, I get to the website in a browser window.
 
  The only way you can get what you describe as a PDFised version of
  the web page would be if you opened invoked Create PDF=From Web Page
  (Shift-CTRL-O) and that PDF would not be in a browser window. When you
  click on a URL, Acrobat 9 normally prompts you as to whether to allow
  you to open the web page (via a browser) or to block the access to the
  web site. It NEVER creates a PDF file via clicking on a URL unless you
  right-click on a URL and explicitly choose Append to Document or
  Open Weblink as New Document. There are no options or program
  preferences
  which contravene this behaviour.
 
  Any attempt to try diagnosing what's happening on your system would be
  at best wild speculation but it would almost seem like there might be
  competing PDF readers/processors concurrently installed on your
  system.
  Be aware that Adobe does not support concurrent installation of multiple
 
  versions of Acrobat on a single system (such as Acrobat 8 and Acrobat 9
  installed at the same time). Adobe does not recommend concurrent
  installation of the same versions of both Reader and Acrobat on a system
  (such as Acrobat 9 and Reader installed at the same time) or even worse
  differing versions of both Reader and Acrobat on a system (such as
  Acrobat 9 and Reader 8 installed at the same time). Even more so, we
  certainly cannot vouch for what will happen if you have Acrobat or
  Reader
  plus some other third party PDF reader or creator concurrently
  installed.
  If you even have an inkling of how these programs integrate with drivers
 
  and the browser(s) under Window, you will understand the chaos that such
  mixtures of programs may engender to your system.
 
  So, as a start, I would look at ALL the software installed on your
  system
  and assure that there is only ONE, repeat only ONE PDF processing
  program
  on your computer. If your system is clean in this regard, you might
  try
  totally uninstalling any remaining version of Acrobat / Reader on your
  system and then run a registry cleaner utility program to assure that
  fragments of some previously installed stuff is truly eradicated from
  your system. Then after rebooting, try installing Acrobat 9 from scratch
 
  and see if that makes a difference.
 
  If that doesn't help, please advise. Likewise

Re: Acrobat 9 - a disaster

2010-08-10 Thread Steve Johnson
Show me in writing where Adobe says you should not install the same
version of Reader and Acrobat on the same system. I cannot find it.
It's not on the download page of either product, which is where it
should be. All I can find is info saying you should not install two
different versions of the same product.

Even though you're an authority, all I have seen is unsupported
statements like this saying I heard that Adobe says you should not do
this but where is the statement against it saying why not? And if
it's so dadgum important, why do the two products allow themselves to
be installed side by side?

For several versions now, you cannot run both Acrobat and Reader at
the same time. I think you're right that Acrobat doesn't install
Reader. I must have done the Reader install separately.

The thing about wanting both Reader and Pro because of print/view
differences is a few versions old but I remember there being
situations in the past where viewing and printing with each product
had differences.

On Sun, Jul 25, 2010 at 12:33 PM, Dov Isaacs isa...@adobe.com wrote:
 Guy,

 See previous responses. Yes, there are UI differences between
 Acrobat and Reader, but unless you are invoking rather complex
 Javascript routines that invoke functions that are allowed in
 Acrobat but not Reader, other than font issues (you should NEVER,
 repeat NEVER, repeat once again NEVER generate PDF files with
 unembedded fonts), you should not see any real differences between
 rendering in Acrobat versus Reader - and the font issue itself
 would mean that you need to run in a separate environment to gauge
 the effects of unembedded fonts.

        - Dov

 -Original Message-
 From: Guy K. Haas [mailto:g...@hiskeyboard.com]
 Sent: Sunday, July 25, 2010 7:57 AM
 To: Dov Isaacs
 Cc: Framers E-mail List
 Subject: Re: Acrobat 9 - a disaster

 But, Dov---

 I have both installed so that when a reviewer runs into a problem, I can
 see it their way.  The interfaces of the two are so different that
 it's sometimes handy to be able to do this.

 Would it be any less NOT RECOMMENDED if one had the Reader on a
 removable drive (such as a USB drive) and plugged it in only when needed?

 --Guy K. Haas
    Software Exegete in Silicon Valley


 On 7/25/2010 7:23 AM, Dov Isaacs wrote:
  Although you CAN have both Reader and Acrobat installed simultaneously
  (assuming the same version), it is very strongly NOT RECOMMENDED for a
  number of very good reasons. It certainly does not add any functionality
  to one's system. Having said that, I will add that having both Reader and
  Acrobat of the same version on a system is most unlikely to cause the
  symptoms described.
 
      - Dov


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