RE: FM 7.2 deletes files from disk
Thanks to all who replied online and offline. The problem is now solved. For the benefit of others who might encounter a similar problem, it might be worth explaining the solution. The FM files are stored in a source-control system. For OS compatibility reasons, I had FrameMaker 7.2 and my local copy of the FM files on a virtual disk managed by Microsoft Virtual PC. When I moved the files to a physical disk, the problem disappeared. Likewise, the problem disappeared when I left the files on the virtual disk and compacted the disk. It seems possible that the problem was caused by disk corruption. I can't be sure of this, however. In all other respects, the virtual disk worked fine. The disk passed diagnostic tests without error. I have worked in FrameMaker in the virtual environment for approximately two years with no previous problem. At regular intervals, I defragment the physical disk and the virtual disk, and I compact the virtual disk. In any event, I moved my local workspace to the physical disk, and all is well. FrameMaker remains on the virtual disk. David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FM 7.2 deletes files from disk
Thanks to all who replied online and offline. The problem is now solved. For the benefit of others who might encounter a similar problem, it might be worth explaining the solution. The FM files are stored in a source-control system. For OS compatibility reasons, I had FrameMaker 7.2 and my local copy of the FM files on a virtual disk managed by Microsoft Virtual PC. When I moved the files to a physical disk, the problem disappeared. Likewise, the problem disappeared when I left the files on the virtual disk and compacted the disk. It seems possible that the problem was caused by disk corruption. I can't be sure of this, however. In all other respects, the virtual disk worked fine. The disk passed diagnostic tests without error. I have worked in FrameMaker in the virtual environment for approximately two years with no previous problem. At regular intervals, I defragment the physical disk and the virtual disk, and I compact the virtual disk. In any event, I moved my local workspace to the physical disk, and all is well. FrameMaker remains on the virtual disk. David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants
Re: FM 7.2 deletes files from disk
On 11/15/09 20:20, David Shaked (Wernick) wrote: I am running FM 7.2 on Windows XP Pro, fully patched. I have a book containing 11 *.fm files. I have edited the book innumerable times without any problem. Tonight, all seems well until I run Edit Update Book. The console then reports: Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually. Couldn't save:list of *.fm files When I check in the Windows Explorer, I find that the listed *.fm files have been deleted from the disk. They are not hidden, and they are not in the Recycle Bin. They are gone. The precise *.fm files in the list vary from attempt to attempt. Approximately four of the files appear more often than the others. I have rebooted, restored backups, checked read/write permissions, moved the directory, recreated the *.book file, and removed and restored *.fm files in the *.book file. Nothing helps. Naturally, this is occurring just before my deadline. Any ideas? David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants This might be too late to help with your deadline. I would try opening the book and all .fm files before you try the update. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FM 7.2 deletes files from disk
On Mon, 16 Nov 2009 03:20:45 +0200, David Shaked \(Wernick\) da...@almondweb.com wrote: I am running FM 7.2 on Windows XP Pro, fully patched. I have a book containing 11 *.fm files. I have edited the book innumerable times without any problem. Tonight, all seems well until I run Edit Update Book. The console then reports: Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually. Couldn't save: list of *.fm files When I check in the Windows Explorer, I find that the listed *.fm files have been deleted from the disk. They are not hidden, and they are not in the Recycle Bin. They are gone. Connecting the dots... I wonder if it could be related to this issue with another Adobe product, RoboHelp 8, that had a very similar symptom: To: h...@yahoogroups.com Subject: [HATT] Re: Disappearing Files in RoboHelp 8 - Possible Virus? From: Peter Grainge h...@grainge.info Date: Mon, 16 Nov 2009 22:57:35 - See the announcement on the RH HTML forum on Adobe's site. This is not a virus. http://forums.adobe.com/community/robohelp/robohelp_html Peter Grainge www.grainge.org Since you are using Frame 7.2, not Frame 9, it does not seem likely. But still, the coincidence is interesting. Perhaps a Windows problem to which both are vulnerable? You may want to check the Adobe forums for Frame. -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.com http://www.omsys.com/ ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FM 7.2 deletes files from disk
On Mon, 16 Nov 2009 03:20:45 +0200, "David Shaked \(Wernick\)" wrote: >I am running FM 7.2 on Windows XP Pro, fully patched. > >I have a book containing 11 *.fm files. I have edited the book innumerable >times without any problem. > >Tonight, all seems well until I run Edit > Update Book. The console then >reports: > >"Cannot save one or more files in the book. Open each file on the desktop. >Check the permissions of the file on the disk, and then save the file >manually. Couldn't save: " > >When I check in the Windows Explorer, I find that the listed *.fm files have >been deleted from the disk. They are not hidden, and they are not in the >Recycle Bin. They are gone. Connecting the dots... I wonder if it could be related to this issue with another Adobe product, RoboHelp 8, that had a very similar symptom: >To: HATT at yahoogroups.com >Subject: [HATT] Re: Disappearing Files in RoboHelp 8 - Possible Virus? >From: "Peter Grainge" >Date: Mon, 16 Nov 2009 22:57:35 - > >See the announcement on the RH HTML forum on Adobe's site. This is not a virus. > >http://forums.adobe.com/community/robohelp/robohelp_html > > > >Peter Grainge >www.grainge.org Since you are using Frame 7.2, not Frame 9, it does not seem likely. But still, the coincidence is interesting. Perhaps a Windows problem to which both are vulnerable? You may want to check the Adobe forums for Frame. -- Jeremy H. Griffith, at Omni Systems Inc. http://www.omsys.com/
FM 7.2 deletes files from disk
On 11/15/09 20:20, David Shaked (Wernick) wrote: > I am running FM 7.2 on Windows XP Pro, fully patched. > > I have a book containing 11 *.fm files. I have edited the book innumerable > times without any problem. > > Tonight, all seems well until I run Edit> Update Book. The console then > reports: > > "Cannot save one or more files in the book. Open each file on the desktop. > Check the permissions of the file on the disk, and then save the file > manually. Couldn't save:" > > When I check in the Windows Explorer, I find that the listed *.fm files have > been deleted from the disk. They are not hidden, and they are not in the > Recycle Bin. They are gone. > > The precise *.fm files in the list vary from attempt to attempt. > Approximately four of the files appear more often than the others. > > I have rebooted, restored backups, checked read/write permissions, moved the > directory, recreated the *.book file, and removed and restored *.fm files in > the *.book file. Nothing helps. > > Naturally, this is occurring just before my deadline. > > Any ideas? > > David Shaked (Wernick) > > AlmondWeb Ltd. > http://www.almondweb.com > Technical Documentation * Web Development * Word and WebWorks Consultants > This might be too late to help with your deadline. I would try opening the book and all .fm files before you try the update.
FM 7.2 deletes files from disk
I am running FM 7.2 on Windows XP Pro, fully patched. I have a book containing 11 *.fm files. I have edited the book innumerable times without any problem. Tonight, all seems well until I run Edit > Update Book. The console then reports: "Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually. Couldn't save: " When I check in the Windows Explorer, I find that the listed *.fm files have been deleted from the disk. They are not hidden, and they are not in the Recycle Bin. They are gone. The precise *.fm files in the list vary from attempt to attempt. Approximately four of the files appear more often than the others. I have rebooted, restored backups, checked read/write permissions, moved the directory, recreated the *.book file, and removed and restored *.fm files in the *.book file. Nothing helps. Naturally, this is occurring just before my deadline. Any ideas? David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants
FM 7.2 deletes files from disk
I am running FM 7.2 on Windows XP Pro, fully patched. I have a book containing 11 *.fm files. I have edited the book innumerable times without any problem. Tonight, all seems well until I run Edit Update Book. The console then reports: Cannot save one or more files in the book. Open each file on the desktop. Check the permissions of the file on the disk, and then save the file manually. Couldn't save: list of *.fm files When I check in the Windows Explorer, I find that the listed *.fm files have been deleted from the disk. They are not hidden, and they are not in the Recycle Bin. They are gone. The precise *.fm files in the list vary from attempt to attempt. Approximately four of the files appear more often than the others. I have rebooted, restored backups, checked read/write permissions, moved the directory, recreated the *.book file, and removed and restored *.fm files in the *.book file. Nothing helps. Naturally, this is occurring just before my deadline. Any ideas? David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.