Re: FrameMaker 8 behavior

[Joe Malin]

To all Framers everywhere:

When you post technical problems like this, you'll get the fastest, most
accurate, and most useful response when you add in these points of
information:

   - Which type and version of OS you're on (ie Windows XP Pro, SP 2)
   - Your hardware details (Computer maker and model, amount of RAM, type of
   video card, type of monitor)
   - Your network details including connection type and provider (ie DSL
   from SBC)
   - Version of software you're using (which Thomas has dutifully provided!)
   - *Detailed* steps you use to duplicate the problem.
   - How long the problem has been occurring. Here, Thomas does not say if
   this has always happened or just started.
   - Does it occur with other software?

In the modern world, it also helps to note what type of monitor you're
using, and if you're using any fancy hardware such as a KVM switch (a
hardware device that lets you share a keyboard, video display, and mouse
between two or more computers).

To Thomas:

In this case, I am curious to know if you are using a KVM switch,
particularly one that is connecting two computers that use DVI. I have seen
a similar phenomenon in my home setup, which I attribute to my inexpensive
and therefore somewhat flaky KVM switch. I am supporting two Windows XP Pro
computers, one a homebuilt with a powerful video card using full DVI, and
the other my work Lenovo laptop (through a docking station) also using DVI.

If you are using a KVM switch, try disconnecting it and routing your monitor
directly to the computer on which you're running FM. See if that fixes the
problem. If it does, it's a switch problem.

Also, please write back to tell us if this behavior occurs in any other
software.

Joe

On Thu, Feb 26, 2009 at 6:26 AM, Thomas Scalise <
thomas.scal...@crossmatch.com> wrote:

> Esteemed colleagues,
>
>
>
> I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
> at me from time to time, and the screen will occasionally go white when I
> click and drag an item. The screen-going-white behavior also occurs when I
> "Save as..." to create a PDF. It seems to be working okay other than these
> little tics. But, they raise a concern on my mind that something isn't right
> and may rise up at an inopportune moment to bite me in the butt.
>
>
>
> Has anyone else seen this behavior?
>
>
>
> Tom Scalise
>
> Manager, Information Development
>
> Cross Match Technologies, Inc
>
> 561-622-5416
>
> thomas.scal...@crossmatch.com 
>
>
>
> "I've been told one should have a goal. Mine is to live forever. So far, so
> good."
>
>
>
> Mir ist erzählt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig
> zu leben. So weit, so gut.
>
>
>
> On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
> toujours.  Jusqu'ici tout va bien...
>
>
>
>
> This e-mail message from Cross Match Technologies, Inc. is intended only
> for the individual or entity to which it is addressed.
> This e-mail may contain information that is privileged, confidential and
> exempt from disclosure under applicable law.
> If you are not the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited.
> If you received this e-mail by accident, please notify the sender
> immediately and destroy this e-mail and all copies of it.
>
> ___
>
>
> You are currently subscribed to Framers as jma...@jmalin.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit
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>
> Send administrative questions to listad...@frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
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FrameMaker 8 behavior

[Joe Malin]

To all Framers everywhere:

When you post technical problems like this, you'll get the fastest, most
accurate, and most useful response when you add in these points of
information:

   - Which type and version of OS you're on (ie Windows XP Pro, SP 2)
   - Your hardware details (Computer maker and model, amount of RAM, type of
   video card, type of monitor)
   - Your network details including connection type and provider (ie DSL
   from SBC)
   - Version of software you're using (which Thomas has dutifully provided!)
   - *Detailed* steps you use to duplicate the problem.
   - How long the problem has been occurring. Here, Thomas does not say if
   this has always happened or just started.
   - Does it occur with other software?

In the modern world, it also helps to note what type of monitor you're
using, and if you're using any fancy hardware such as a KVM switch (a
hardware device that lets you share a keyboard, video display, and mouse
between two or more computers).

To Thomas:

In this case, I am curious to know if you are using a KVM switch,
particularly one that is connecting two computers that use DVI. I have seen
a similar phenomenon in my home setup, which I attribute to my inexpensive
and therefore somewhat flaky KVM switch. I am supporting two Windows XP Pro
computers, one a homebuilt with a powerful video card using full DVI, and
the other my work Lenovo laptop (through a docking station) also using DVI.

If you are using a KVM switch, try disconnecting it and routing your monitor
directly to the computer on which you're running FM. See if that fixes the
problem. If it does, it's a switch problem.

Also, please write back to tell us if this behavior occurs in any other
software.

Joe

On Thu, Feb 26, 2009 at 6:26 AM, Thomas Scalise <
Thomas.Scalise at crossmatch.com> wrote:

> Esteemed colleagues,
>
>
>
> I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
> at me from time to time, and the screen will occasionally go white when I
> click and drag an item. The screen-going-white behavior also occurs when I
> "Save as..." to create a PDF. It seems to be working okay other than these
> little tics. But, they raise a concern on my mind that something isn't right
> and may rise up at an inopportune moment to bite me in the butt.
>
>
>
> Has anyone else seen this behavior?
>
>
>
> Tom Scalise
>
> Manager, Information Development
>
> Cross Match Technologies, Inc
>
> 561-622-5416
>
> thomas.scalise at crossmatch.com 
>
>
>
> "I've been told one should have a goal. Mine is to live forever. So far, so
> good."
>
>
>
> Mir ist erz?hlt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig
> zu leben. So weit, so gut.
>
>
>
> On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
> toujours.  Jusqu'ici tout va bien...
>
>
>
>
> This e-mail message from Cross Match Technologies, Inc. is intended only
> for the individual or entity to which it is addressed.
> This e-mail may contain information that is privileged, confidential and
> exempt from disclosure under applicable law.
> If you are not the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited.
> If you received this e-mail by accident, please notify the sender
> immediately and destroy this e-mail and all copies of it.
>
> ___
>
>
> You are currently subscribed to Framers as jmalin at jmalin.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/jmalin%40jmalin.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>

FrameMaker 8 behavior

[Art Campbell]

While you're poking around gathering system info

If I were you, I'd make sure that you have the latest & greatest
drivers for your video card loaded.

Because it sounds like a display problem (not a FM problem, so far),
that would be the first thing to check and update.

Art

Art Campbell
   art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Feb 26, 2009 at 12:00 PM, Lea Rush  wrote:
> Hi Tom,
>
> In this case, it would be particularly helpful to know the details of your
> system. OS make and model (e.g. XP SP3), amount of RAM and the processor on
> your computer (e.g., P4 3.2 GHz). Once we have that, the learned folks (not
> me) can more easily address your question.
>
> Lea
>
>
> _
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:? 503-655-7367
>
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Thomas Scalise
> Sent: Thursday, February 26, 2009 6:27 AM
> To: framers at lists.frameusers.com
> Subject: FrameMaker 8 behavior
>
> Esteemed colleagues,
>
>
>
> I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
> at me from time to time, and the screen will occasionally go white when I
> click and drag an item. The screen-going-white behavior also occurs when I
> "Save as..." to create a PDF. It seems to be working okay other than these
> little tics. But, they raise a concern on my mind that something isn't right
> and may rise up at an inopportune moment to bite me in the butt.
>
>
>
> Has anyone else seen this behavior?
>
>
>
> Tom Scalise
>
> Manager, Information Development
>
> Cross Match Technologies, Inc
>
> 561-622-5416
>
> thomas.scalise at crossmatch.com <mailto:thomas.scalise at crossmatch.com>
>
>
>
> "I've been told one should have a goal. Mine is to live forever. So far, so
> good."
>
>
>
> Mir ist erz?hlt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu
> leben. So weit, so gut.
>
>
>
> On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
> toujours. ?Jusqu'ici tout va bien...
>
>
>
>
> This e-mail message from Cross Match Technologies, Inc. is intended only for
> the individual or entity to which it is addressed.
> This e-mail may contain information that is privileged, confidential and
> exempt from disclosure under applicable law.
> If you are not the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited.
> If you received this e-mail by accident, please notify the sender
> immediately and destroy this e-mail and all copies of it.
>
> ___
>
>
> You are currently subscribed to Framers as lea at astoria-pacific.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/lea%40astoria-pacific.co
> m
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>

Re: FrameMaker 8 behavior

[Art Campbell]

While you're poking around gathering system info

If I were you, I'd make sure that you have the latest & greatest
drivers for your video card loaded.

Because it sounds like a display problem (not a FM problem, so far),
that would be the first thing to check and update.

Art

Art Campbell
   art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358



On Thu, Feb 26, 2009 at 12:00 PM, Lea Rush  wrote:
> Hi Tom,
>
> In this case, it would be particularly helpful to know the details of your
> system. OS make and model (e.g. XP SP3), amount of RAM and the processor on
> your computer (e.g., P4 3.2 GHz). Once we have that, the learned folks (not
> me) can more easily address your question.
>
> Lea
>
>
> _
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:  503-655-7367
>
>
> -Original Message-
> From: framers-boun...@lists.frameusers.com
> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Thomas Scalise
> Sent: Thursday, February 26, 2009 6:27 AM
> To: framers@lists.frameusers.com
> Subject: FrameMaker 8 behavior
>
> Esteemed colleagues,
>
>
>
> I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
> at me from time to time, and the screen will occasionally go white when I
> click and drag an item. The screen-going-white behavior also occurs when I
> "Save as..." to create a PDF. It seems to be working okay other than these
> little tics. But, they raise a concern on my mind that something isn't right
> and may rise up at an inopportune moment to bite me in the butt.
>
>
>
> Has anyone else seen this behavior?
>
>
>
> Tom Scalise
>
> Manager, Information Development
>
> Cross Match Technologies, Inc
>
> 561-622-5416
>
> thomas.scal...@crossmatch.com <mailto:thomas.scal...@crossmatch.com>
>
>
>
> "I've been told one should have a goal. Mine is to live forever. So far, so
> good."
>
>
>
> Mir ist erzählt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu
> leben. So weit, so gut.
>
>
>
> On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
> toujours.  Jusqu'ici tout va bien...
>
>
>
>
> This e-mail message from Cross Match Technologies, Inc. is intended only for
> the individual or entity to which it is addressed.
> This e-mail may contain information that is privileged, confidential and
> exempt from disclosure under applicable law.
> If you are not the intended recipient, you are hereby notified that any
> dissemination, distribution or copying of this communication is strictly
> prohibited.
> If you received this e-mail by accident, please notify the sender
> immediately and destroy this e-mail and all copies of it.
>
> ___
>
>
> You are currently subscribed to Framers as l...@astoria-pacific.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/lea%40astoria-pacific.co
> m
>
> Send administrative questions to listad...@frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campb...@gmail.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
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>
> Send administrative questions to listad...@frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
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FrameMaker 8 behavior

[Thomas Scalise]

Esteemed colleagues,



I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes at 
me from time to time, and the screen will occasionally go white when I click 
and drag an item. The screen-going-white behavior also occurs when I "Save 
as..." to create a PDF. It seems to be working okay other than these little 
tics. But, they raise a concern on my mind that something isn't right and may 
rise up at an inopportune moment to bite me in the butt. 



Has anyone else seen this behavior? 



Tom Scalise

Manager, Information Development

Cross Match Technologies, Inc

561-622-5416

thomas.scalise at crossmatch.com  



"I've been told one should have a goal. Mine is to live forever. So far, so 
good." 



Mir ist erz?hlt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu 
leben. So weit, so gut.



On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour toujours. 
 Jusqu'ici tout va bien...




This e-mail message from Cross Match Technologies, Inc. is intended only for 
the individual or entity to which it is addressed. 
This e-mail may contain information that is privileged, confidential and exempt 
from disclosure under applicable law. 
If you are not the intended recipient, you are hereby notified that any 
dissemination, distribution or copying of this communication is strictly 
prohibited. 
If you received this e-mail by accident, please notify the sender immediately 
and destroy this e-mail and all copies of it.

RE: FrameMaker 8 behavior

[Lea Rush]

Hi Tom,

In this case, it would be particularly helpful to know the details of your
system. OS make and model (e.g. XP SP3), amount of RAM and the processor on
your computer (e.g., P4 3.2 GHz). Once we have that, the learned folks (not
me) can more easily address your question.

Lea 


_ 
Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific International 
PO Box 830 Clackamas OR 97015 
PH: 800-657-3010 
FAX:  503-655-7367 


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Thomas Scalise
Sent: Thursday, February 26, 2009 6:27 AM
To: framers@lists.frameusers.com
Subject: FrameMaker 8 behavior

Esteemed colleagues,

 

I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
at me from time to time, and the screen will occasionally go white when I
click and drag an item. The screen-going-white behavior also occurs when I
"Save as..." to create a PDF. It seems to be working okay other than these
little tics. But, they raise a concern on my mind that something isn't right
and may rise up at an inopportune moment to bite me in the butt. 

 

Has anyone else seen this behavior? 

 

Tom Scalise

Manager, Information Development

Cross Match Technologies, Inc

561-622-5416

thomas.scal...@crossmatch.com <mailto:thomas.scal...@crossmatch.com> 

 

"I've been told one should have a goal. Mine is to live forever. So far, so
good." 

 

Mir ist erzählt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu
leben. So weit, so gut.

 

On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
toujours.  Jusqu'ici tout va bien...

 


This e-mail message from Cross Match Technologies, Inc. is intended only for
the individual or entity to which it is addressed. 
This e-mail may contain information that is privileged, confidential and
exempt from disclosure under applicable law. 
If you are not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. 
If you received this e-mail by accident, please notify the sender
immediately and destroy this e-mail and all copies of it.

___


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FrameMaker 8 behavior

[Lea Rush]

Hi Tom,

In this case, it would be particularly helpful to know the details of your
system. OS make and model (e.g. XP SP3), amount of RAM and the processor on
your computer (e.g., P4 3.2 GHz). Once we have that, the learned folks (not
me) can more easily address your question.

Lea 


_ 
Lea Rush 
Software and Documentation Specialist 
Astoria-Pacific International 
PO Box 830 Clackamas OR 97015 
PH: 800-657-3010 
FAX:? 503-655-7367 


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Thomas Scalise
Sent: Thursday, February 26, 2009 6:27 AM
To: framers at lists.frameusers.com
Subject: FrameMaker 8 behavior

Esteemed colleagues,



I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes
at me from time to time, and the screen will occasionally go white when I
click and drag an item. The screen-going-white behavior also occurs when I
"Save as..." to create a PDF. It seems to be working okay other than these
little tics. But, they raise a concern on my mind that something isn't right
and may rise up at an inopportune moment to bite me in the butt. 



Has anyone else seen this behavior? 



Tom Scalise

Manager, Information Development

Cross Match Technologies, Inc

561-622-5416

thomas.scalise at crossmatch.com <mailto:thomas.scalise at crossmatch.com> 



"I've been told one should have a goal. Mine is to live forever. So far, so
good." 



Mir ist erz?hlt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu
leben. So weit, so gut.



On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour
toujours.  Jusqu'ici tout va bien...




This e-mail message from Cross Match Technologies, Inc. is intended only for
the individual or entity to which it is addressed. 
This e-mail may contain information that is privileged, confidential and
exempt from disclosure under applicable law. 
If you are not the intended recipient, you are hereby notified that any
dissemination, distribution or copying of this communication is strictly
prohibited. 
If you received this e-mail by accident, please notify the sender
immediately and destroy this e-mail and all copies of it.

___


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m

Send administrative questions to listadmin at frameusers.com. Visit
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FrameMaker 8 behavior

[Thomas Scalise]

Esteemed colleagues,

 

I am using FrameMaker 8.0 p273. The program seems very jittery. It flashes at 
me from time to time, and the screen will occasionally go white when I click 
and drag an item. The screen-going-white behavior also occurs when I "Save 
as..." to create a PDF. It seems to be working okay other than these little 
tics. But, they raise a concern on my mind that something isn't right and may 
rise up at an inopportune moment to bite me in the butt. 

 

Has anyone else seen this behavior? 

 

Tom Scalise

Manager, Information Development

Cross Match Technologies, Inc

561-622-5416

thomas.scal...@crossmatch.com  

 

"I've been told one should have a goal. Mine is to live forever. So far, so 
good." 

 

Mir ist erzählt worden, dass jeder ein Ziel haben sollte. Meins ist, ewig zu 
leben. So weit, so gut.

 

On m'a dit que chacun devrait avoir un but. Le mien est de vivre pour toujours. 
 Jusqu'ici tout va bien...

 


This e-mail message from Cross Match Technologies, Inc. is intended only for 
the individual or entity to which it is addressed. 
This e-mail may contain information that is privileged, confidential and exempt 
from disclosure under applicable law. 
If you are not the intended recipient, you are hereby notified that any 
dissemination, distribution or copying of this communication is strictly 
prohibited. 
If you received this e-mail by accident, please notify the sender immediately 
and destroy this e-mail and all copies of it.

___


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Send list messages to fram...@lists.frameusers.com.

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