Using PDF for context-sensitive help

[Shlomo Perets]

Peggy,



You wrote:



> I'm thinking you all may be right about Timesavers, I think my predecessor
did have it installed 

> so maybe he was using it for the target markers. I see a lot of target
destinations in the PDF, 

> here are a few examples:



> G3.1069777

> G9.1164423

> I7.1.1246871

> M11.9.23100.figurecaption.FIGURE.88.Modify.Log.Properties.Form

> M8.9.82569.Heading2.6134.Configuration.Guidelines

> P.250

> F4



These destinations are typical destinations present in PDFs generated from
FrameMaker -- for paragraphs, markers, pages.



With TimeSavers, you can optionally have a prefix in "newlink" hypertext
markers, so that the variable m8.newlink / mX.8.newlink prefix is not
present in the PDF.

For example, newlink TMS StartingPoint will result in a "clean"/consistent
StartingPoint named destination in the PDF.

See http://www.microtype.com/ImprovePDF12.html for more information /
examples.



> Looks like it's Timesavers version 5.5. I attempted to install it when I
upgraded to FM 9; 

> I see the Timesavers menu when I have an individual file open but not with
just a book file, 

> I'm not sure if that's right or not. I haven't had time to devote to
learning Timesavers yet, unfortunately.



Indeed, the TimeSavers menu is present only at the document level, not when
the focus is in a book file. This does not affect functionality/processing
in any way. When you Save as PDF or distill with Distiller settings that
activate TimeSavers, its various functions are applied automatically as part
of the distilling.



Please don't hesitate to contact me with any TimeSavers-related issue. As
needed, we can hold a brief web session to discuss/troubleshoot further.





Shlomo Perets



MicroType, http://www.microtype.com 

FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 





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RE: Using PDF for context-sensitive help

[Shlomo Perets]

Peggy,

 

You wrote:

 

> I'm thinking you all may be right about Timesavers, I think my predecessor
did have it installed 

> so maybe he was using it for the target markers. I see a lot of target
destinations in the PDF, 

> here are a few examples:

 

> G3.1069777

> G9.1164423

> I7.1.1246871

> M11.9.23100.figurecaption.FIGURE.88.Modify.Log.Properties.Form

> M8.9.82569.Heading2.6134.Configuration.Guidelines

> P.250

> F4

 

These destinations are typical destinations present in PDFs generated from
FrameMaker -- for paragraphs, markers, pages.

 

With TimeSavers, you can optionally have a prefix in "newlink" hypertext
markers, so that the variable m8.newlink / mX.8.newlink prefix is not
present in the PDF.

For example, newlink TMS StartingPoint will result in a "clean"/consistent
StartingPoint named destination in the PDF.

See http://www.microtype.com/ImprovePDF12.html for more information /
examples.

 

> Looks like it's Timesavers version 5.5. I attempted to install it when I
upgraded to FM 9; 

> I see the Timesavers menu when I have an individual file open but not with
just a book file, 

> I'm not sure if that's right or not. I haven't had time to devote to
learning Timesavers yet, unfortunately.

 

Indeed, the TimeSavers menu is present only at the document level, not when
the focus is in a book file. This does not affect functionality/processing
in any way. When you Save as PDF or distill with Distiller settings that
activate TimeSavers, its various functions are applied automatically as part
of the distilling.

 

Please don't hesitate to contact me with any TimeSavers-related issue. As
needed, we can hold a brief web session to discuss/troubleshoot further.

 

 

Shlomo Perets

 

MicroType, http://www.microtype.com 

FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants 

 

 

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RE: Using PDF for context-sensitive help

[Harvey, Peggy]

I'm thinking you all may be right about Timesavers, I think my predecessor did 
have it installed so maybe he was using it for the target markers. I see a lot 
of target destinations in the PDF, here are a few examples:

G3.1069777
G9.1164423
I7.1.1246871
M11.9.23100.figurecaption.FIGURE.88.Modify.Log.Properties.Form
M8.9.82569.Heading2.6134.Configuration.Guidelines
P.250
F4

Looks like it's Timesavers version 5.5. I attempted to install it when I 
upgraded to FM 9; I see the Timesavers menu when I have an individual file open 
but not with just a book file, I'm not sure if that's right or not. I haven't 
had time to devote to learning Timesavers yet, unfortunately.

Peggy

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Friday, January 04, 2013 6:42 PM
To: Harvey, Peggy; framers@lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help

Peggy, what do the help target markers look like in FrameMaker? I'm thinking 
maybe your predecessor had TimeSavers installed. The marker text syntax could 
indicate whether that's the case.

On Fri, Jan 4, 2013 at 2:33 PM, Rick Quatro  wrote:
> This is one of the benefits of TimeSavers: you can use pdfmark 
> commands in FrameMaker using markers instead of PostScript text 
> frames. This avoids the anchored frames and text frames. I have used 
> and supported TimeSavers for years and it is well worth the money.]
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Using PDF for context-sensitive help

[Harvey, Peggy]

I'm thinking you all may be right about Timesavers, I think my predecessor did 
have it installed so maybe he was using it for the target markers. I see a lot 
of target destinations in the PDF, here are a few examples:

G3.1069777
G9.1164423
I7.1.1246871
M11.9.23100.figurecaption.FIGURE.88.Modify.Log.Properties.Form
M8.9.82569.Heading2.6134.Configuration.Guidelines
P.250
F4

Looks like it's Timesavers version 5.5. I attempted to install it when I 
upgraded to FM 9; I see the Timesavers menu when I have an individual file open 
but not with just a book file, I'm not sure if that's right or not. I haven't 
had time to devote to learning Timesavers yet, unfortunately.

Peggy

-Original Message-
From: robert.lauriston at gmail.com [mailto:robert.lauris...@gmail.com] On 
Behalf Of Robert Lauriston
Sent: Friday, January 04, 2013 6:42 PM
To: Harvey, Peggy; framers at lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help

Peggy, what do the help target markers look like in FrameMaker? I'm thinking 
maybe your predecessor had TimeSavers installed. The marker text syntax could 
indicate whether that's the case.

On Fri, Jan 4, 2013 at 2:33 PM, Rick Quatro  wrote:
> This is one of the benefits of TimeSavers: you can use pdfmark 
> commands in FrameMaker using markers instead of PostScript text 
> frames. This avoids the anchored frames and text frames. I have used 
> and supported TimeSavers for years and it is well worth the money.]

Using PDF for context-sensitive help

[Rick Quatro]

Hi Jennifer,

TimeSavers has a setting where you can suppress the automatic insertion of
the M#.newlink prefix.

Rick

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Johnson, Jennifer
Sent: Friday, January 04, 2013 4:11 PM
To: Robert Lauriston; framers at lists.frameusers.com
Subject: RE: Using PDF for context-sensitive help

Hi Robert,

We tried that and the named destination came through as M8.newlink.helpid.
We could find no good way to scrub the "M8.newlink."
out of the named destination without a 3rd party tool.

Jennifer 

RE: Using PDF for context-sensitive help

[Rick Quatro]

Hi Jennifer,

TimeSavers has a setting where you can suppress the automatic insertion of
the M#.newlink prefix.

Rick

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Johnson, Jennifer
Sent: Friday, January 04, 2013 4:11 PM
To: Robert Lauriston; framers@lists.frameusers.com
Subject: RE: Using PDF for context-sensitive help

Hi Robert,

We tried that and the named destination came through as M8.newlink.helpid.
We could find no good way to scrub the "M8.newlink."
out of the named destination without a 3rd party tool.

Jennifer 


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Re: Using PDF for context-sensitive help

[obair]

The "way" is the Timesavers plugin.

It works.

We used it for years at my former job.

Paul

On Dé hAoine, 4 Eanáir, 2013, at 13:10, "Johnson, Jennifer" 
 wrote:

> Hi Robert,
> 
> We tried that and the named destination came through as
> M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
> out of the named destination without a 3rd party tool.
> 
> Jennifer 
> 
> 
> 
> -Original Message-
> From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On
> Behalf Of Robert Lauriston
> Sent: Friday, January 04, 2013 3:20 PM
> To: Johnson, Jennifer; framers@lists.frameusers.com
> Subject: Re: Using PDF for context-sensitive help
> 
> I believe that pdfmark text frame approach was an old kludge to work
> around the lack of a direct way to specify a named destination in
> FrameMaker.
> 
> Current best practice is to insert a Hypertext marker with the Specify
> Named Destination (newlink ) option.
> 
> Jennifer's source was apparently generating named destinations in
> FrameMaker 7, so she should not have to do anything to make it work with
> FrameMaker 9 other than adjust her PDF settings.
> 
> On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
>  wrote:
>> We use the following pdfmark command to embed help IDs into Frame
> documents.
>> Placing the destinations into the PDF itself is not an option for us 
>> because the document is translated into 14 languages so we have to 
>> embed the named destinations into the source Framemaker document.
>> 
>> [/Dest/Help111/DEST pdfmark
>> 
>> Help111 is the dialog ID and named destination. There is no right
> bracket.
>> 
>> Create the line of code in a text frame within an anchored frame and 
>> position it on the page that you want the pdf to open to when the user
> 
>> presses the help button. ...
> ___
> 
> 
> You are currently subscribed to framers as ob...@me.com.
> 
> Send list messages to framers@lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
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> 
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Using PDF for context-sensitive help

[ob...@me.com]

The "way" is the Timesavers plugin.

It works.

We used it for years at my former job.

Paul

On D? hAoine, 4 Ean?ir, 2013, at 13:10, "Johnson, Jennifer"  wrote:

> Hi Robert,
> 
> We tried that and the named destination came through as
> M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
> out of the named destination without a 3rd party tool.
> 
> Jennifer 
> 
> 
> 
> -Original Message-
> From: robert.lauriston at gmail.com [mailto:robert.lauriston at gmail.com] On
> Behalf Of Robert Lauriston
> Sent: Friday, January 04, 2013 3:20 PM
> To: Johnson, Jennifer; framers at lists.frameusers.com
> Subject: Re: Using PDF for context-sensitive help
> 
> I believe that pdfmark text frame approach was an old kludge to work
> around the lack of a direct way to specify a named destination in
> FrameMaker.
> 
> Current best practice is to insert a Hypertext marker with the Specify
> Named Destination (newlink ) option.
> 
> Jennifer's source was apparently generating named destinations in
> FrameMaker 7, so she should not have to do anything to make it work with
> FrameMaker 9 other than adjust her PDF settings.
> 
> On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
>  wrote:
>> We use the following pdfmark command to embed help IDs into Frame
> documents.
>> Placing the destinations into the PDF itself is not an option for us 
>> because the document is translated into 14 languages so we have to 
>> embed the named destinations into the source Framemaker document.
>> 
>> [/Dest/Help111/DEST pdfmark
>> 
>> Help111 is the dialog ID and named destination. There is no right
> bracket.
>> 
>> Create the line of code in a text frame within an anchored frame and 
>> position it on the page that you want the pdf to open to when the user
> 
>> presses the help button. ...
> ___
> 
> 
> You are currently subscribed to framers as obair at me.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit http://lists.frameusers.com/mailman/options/framers/obair%40me.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.

Re: Using PDF for context-sensitive help

[Robert Lauriston]

Peggy, what do the help target markers look like in FrameMaker? I'm
thinking maybe your predecessor had TimeSavers installed. The marker
text syntax could indicate whether that's the case.

On Fri, Jan 4, 2013 at 2:33 PM, Rick Quatro  wrote:
> This is one of the benefits of TimeSavers: you can use pdfmark commands in
> FrameMaker using markers instead of PostScript text frames. This avoids the
> anchored frames and text frames. I have used and supported TimeSavers for
> years and it is well worth the money.]
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RE: Using PDF for context-sensitive help

[Harvey, Peggy]

Thanks to everyone who responded to my request to solve this mystery. I figured 
it was probably done with named destinations somehow but I've searched the 
files and I can't find any evidence of the necessary links - no hypertext 
markers or pdfmark text boxes. I looked at the Destinations panel in a a PDF 
where this worked as Jennifer suggested (thanks for that tip!) and I see the 
auto-generated destinations but not any that look like they were manually 
created for help button links.

Ultimately, I plan to create an HTML-based online help system for the product 
that will be easier to maintain in the long run. In the meantime it looks like 
the PDF problem will remain a mystery for now.

Thanks again,

Peggy

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harvey, Peggy
Sent: Thursday, January 03, 2013 12:38 PM
To: 'framers@lists.frameusers.com'
Subject: Using PDF for context-sensitive help

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy
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Re: Using PDF for context-sensitive help

[Robert Lauriston]

D'oh! I forgot I had the same issue:

http://forums.adobe.com/thread/316277

Are the help targets defined in FrameMaker using named destinations?

On Fri, Jan 4, 2013 at 1:10 PM, Johnson, Jennifer
 wrote:
> Hi Robert,
>
> We tried that and the named destination came through as
> M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
> out of the named destination without a 3rd party tool.
___


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RE: Using PDF for context-sensitive help

[Johnson, Jennifer]

Hi Robert,

We tried that and the named destination came through as
M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
out of the named destination without a 3rd party tool.

Jennifer 



-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On
Behalf Of Robert Lauriston
Sent: Friday, January 04, 2013 3:20 PM
To: Johnson, Jennifer; framers@lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help

I believe that pdfmark text frame approach was an old kludge to work
around the lack of a direct way to specify a named destination in
FrameMaker.

Current best practice is to insert a Hypertext marker with the Specify
Named Destination (newlink ) option.

Jennifer's source was apparently generating named destinations in
FrameMaker 7, so she should not have to do anything to make it work with
FrameMaker 9 other than adjust her PDF settings.

On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
 wrote:
> We use the following pdfmark command to embed help IDs into Frame
documents.
> Placing the destinations into the PDF itself is not an option for us 
> because the document is translated into 14 languages so we have to 
> embed the named destinations into the source Framemaker document.
>
> [/Dest/Help111/DEST pdfmark
>
> Help111 is the dialog ID and named destination. There is no right
bracket.
>
> Create the line of code in a text frame within an anchored frame and 
> position it on the page that you want the pdf to open to when the user

> presses the help button. ...
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Re: Using PDF for context-sensitive help

[Robert Lauriston]

I believe that pdfmark text frame approach was an old kludge to work
around the lack of a direct way to specify a named destination in
FrameMaker.

Current best practice is to insert a Hypertext marker with the Specify
Named Destination (newlink ) option.

Jennifer's source was apparently generating named destinations in
FrameMaker 7, so she should not have to do anything to make it work
with FrameMaker 9 other than adjust her PDF settings.

On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
 wrote:
> We use the following pdfmark command to embed help IDs into Frame documents.
> Placing the destinations into the PDF itself is not an option for us because
> the document is translated into 14 languages so we have to embed the named
> destinations into the source Framemaker document.
>
> [/Dest/Help111/DEST pdfmark
>
> Help111 is the dialog ID and named destination. There is no right bracket.
>
> Create the line of code in a text frame within an anchored frame and
> position it on the page that you want the pdf to open to when the user
> presses the help button. ...
___


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Using PDF for context-sensitive help

[Rick Quatro]

This is one of the benefits of TimeSavers: you can use pdfmark commands in
FrameMaker using markers instead of PostScript text frames. This avoids the
anchored frames and text frames. I have used and supported TimeSavers for
years and it is well worth the money.



You could go further and automate the insertion of the TimeSavers markers.
For example, if you had a spreadsheet of headings and help IDs, you could
use FrameScript (or ExtendScript with FrameMaker 10 or higher) to read the
spreadsheet and insert the IDs in the correct locations in your FrameMaker
document or book. This would make the whole process pretty seamless. Please
let me know if you have any questions or comments. Thank you very much.



Rick



Rick Quatro

Carmen Publishing Inc.

585-283-5045

rick at frameexpert.com





From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Johnson, Jennifer
Sent: Friday, January 04, 2013 2:31 PM
To: framers at lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help



Hi Peggy,



We use the following pdfmark command to embed help IDs into Frame documents.
Placing the destinations into the PDF itself is not an option for us because
the document is translated into 14 languages so we have to embed the named
destinations into the source Framemaker document. 



[/Dest/Help111/DEST pdfmark



Help111 is the dialog ID and named destination. There is no right bracket.



Create the line of code in a text frame within an anchored frame and
position it on the page that you want the pdf to open to when the user
presses the help button. 



Select the text frame, then choose Graphics > Object Properties and select
the PostScript Code check box. You won't be able to edit the code once you
tag it as PostScript, but you can turn the tag on and off.



Acrobat processes the codes into named destinations only when you print to
PDF. Save as PDF will not work. After you print to PDF, open your PDF, then
open the Destinations panel (you may have to select a View option to have
Acrobat display the Destinations panel  - a target icon that appears below
the bookmark icon). You will see many auto-generated destinations there,
sorted alphabetically, and be able to locate the named destinations you
created in Frame. 



Hope this helps. 

Jennifer





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Using PDF for context-sensitive help

[Harvey, Peggy]

Thanks to everyone who responded to my request to solve this mystery. I figured 
it was probably done with named destinations somehow but I've searched the 
files and I can't find any evidence of the necessary links - no hypertext 
markers or pdfmark text boxes. I looked at the Destinations panel in a a PDF 
where this worked as Jennifer suggested (thanks for that tip!) and I see the 
auto-generated destinations but not any that look like they were manually 
created for help button links.

Ultimately, I plan to create an HTML-based online help system for the product 
that will be easier to maintain in the long run. In the meantime it looks like 
the PDF problem will remain a mystery for now.

Thanks again,

Peggy

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harvey, Peggy
Sent: Thursday, January 03, 2013 12:38 PM
To: 'framers at lists.frameusers.com'
Subject: Using PDF for context-sensitive help

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy
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Using PDF for context-sensitive help

[Johnson, Jennifer]

Hi Robert,

We tried that and the named destination came through as
M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
out of the named destination without a 3rd party tool.

Jennifer 



-Original Message-
From: robert.lauriston at gmail.com [mailto:robert.lauris...@gmail.com] On
Behalf Of Robert Lauriston
Sent: Friday, January 04, 2013 3:20 PM
To: Johnson, Jennifer; framers at lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help

I believe that pdfmark text frame approach was an old kludge to work
around the lack of a direct way to specify a named destination in
FrameMaker.

Current best practice is to insert a Hypertext marker with the Specify
Named Destination (newlink ) option.

Jennifer's source was apparently generating named destinations in
FrameMaker 7, so she should not have to do anything to make it work with
FrameMaker 9 other than adjust her PDF settings.

On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
 wrote:
> We use the following pdfmark command to embed help IDs into Frame
documents.
> Placing the destinations into the PDF itself is not an option for us 
> because the document is translated into 14 languages so we have to 
> embed the named destinations into the source Framemaker document.
>
> [/Dest/Help111/DEST pdfmark
>
> Help111 is the dialog ID and named destination. There is no right
bracket.
>
> Create the line of code in a text frame within an anchored frame and 
> position it on the page that you want the pdf to open to when the user

> presses the help button. ...

Using PDF for context-sensitive help

[Robert Lauriston]

Peggy, what do the help target markers look like in FrameMaker? I'm
thinking maybe your predecessor had TimeSavers installed. The marker
text syntax could indicate whether that's the case.

On Fri, Jan 4, 2013 at 2:33 PM, Rick Quatro  wrote:
> This is one of the benefits of TimeSavers: you can use pdfmark commands in
> FrameMaker using markers instead of PostScript text frames. This avoids the
> anchored frames and text frames. I have used and supported TimeSavers for
> years and it is well worth the money.]

RE: Using PDF for context-sensitive help

[Rick Quatro]

This is one of the benefits of TimeSavers: you can use pdfmark commands in
FrameMaker using markers instead of PostScript text frames. This avoids the
anchored frames and text frames. I have used and supported TimeSavers for
years and it is well worth the money.

 

You could go further and automate the insertion of the TimeSavers markers.
For example, if you had a spreadsheet of headings and help IDs, you could
use FrameScript (or ExtendScript with FrameMaker 10 or higher) to read the
spreadsheet and insert the IDs in the correct locations in your FrameMaker
document or book. This would make the whole process pretty seamless. Please
let me know if you have any questions or comments. Thank you very much.

 

Rick

 

Rick Quatro

Carmen Publishing Inc.

585-283-5045

r...@frameexpert.com

 

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Johnson, Jennifer
Sent: Friday, January 04, 2013 2:31 PM
To: framers@lists.frameusers.com
Subject: Re: Using PDF for context-sensitive help

 

Hi Peggy,

 

We use the following pdfmark command to embed help IDs into Frame documents.
Placing the destinations into the PDF itself is not an option for us because
the document is translated into 14 languages so we have to embed the named
destinations into the source Framemaker document. 

 

[/Dest/Help111/DEST pdfmark

 

Help111 is the dialog ID and named destination. There is no right bracket.

 

Create the line of code in a text frame within an anchored frame and
position it on the page that you want the pdf to open to when the user
presses the help button. 

 

Select the text frame, then choose Graphics > Object Properties and select
the PostScript Code check box. You won't be able to edit the code once you
tag it as PostScript, but you can turn the tag on and off.

 

Acrobat processes the codes into named destinations only when you print to
PDF. Save as PDF will not work. After you print to PDF, open your PDF, then
open the Destinations panel (you may have to select a View option to have
Acrobat display the Destinations panel  - a target icon that appears below
the bookmark icon). You will see many auto-generated destinations there,
sorted alphabetically, and be able to locate the named destinations you
created in Frame. 

 

Hope this helps. 

Jennifer

 

 

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Using PDF for context-sensitive help

[Johnson, Jennifer]

Hi Peggy,



We use the following pdfmark command to embed help IDs into Frame
documents. Placing the destinations into the PDF itself is not an option
for us because the document is translated into 14 languages so we have
to embed the named destinations into the source Framemaker document. 



[/Dest/Help111/DEST pdfmark



Help111 is the dialog ID and named destination. There is no right
bracket.



Create the line of code in a text frame within an anchored frame and
position it on the page that you want the pdf to open to when the user
presses the help button. 



Select the text frame, then choose Graphics > Object Properties and
select the PostScript Code check box. You won't be able to edit the code
once you tag it as PostScript, but you can turn the tag on and off.



Acrobat processes the codes into named destinations only when you print
to PDF. Save as PDF will not work. After you print to PDF, open your
PDF, then open the Destinations panel (you may have to select a View
option to have Acrobat display the Destinations panel  - a target icon
that appears below the bookmark icon). You will see many auto-generated
destinations there, sorted alphabetically, and be able to locate the
named destinations you created in Frame. 



Hope this helps. 

Jennifer





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Using PDF for context-sensitive help

[Robert Lauriston]

D'oh! I forgot I had the same issue:

http://forums.adobe.com/thread/316277

Are the help targets defined in FrameMaker using named destinations?

On Fri, Jan 4, 2013 at 1:10 PM, Johnson, Jennifer
 wrote:
> Hi Robert,
>
> We tried that and the named destination came through as
> M8.newlink.helpid. We could find no good way to scrub the "M8.newlink."
> out of the named destination without a 3rd party tool.

Using PDF for context-sensitive help

[Vikrant Rai]

Hi,

I don't really know the Framemaker angle here, but the following blog post can 
point you in the right direction on how it works on the PDF side.
See?http://blogs.adobe.com/tcs/2011/01/tcs-specific/linking-to-a-page-within-a-pdf-and-more.html


Thanks,
Vikrant



 From: "Harvey, Peggy" 
To: "'framers at lists.frameusers.com'"  
Sent: Thursday, 3 January 2013 11:08 PM
Subject: Using PDF for context-sensitive help


Hi,
?
I was wondering if anyone could help me with this. I?ve come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it?s supposed to bring up 
a particular page (or go to a particular heading) in the PDF ? not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I?m assuming there must be markers in the FrameMaker files 
somewhere but I can?t find them, or I?m not sure what to look for. The person 
who created this system isn?t here anymore so I?m trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I?m using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now ? they open up the PDF file I created in FM 9 but only to the first 
page, so they aren?t context-sensitive anymore. I don?t know if upgrading to FM 
9
 made a difference here or not.
?
I know using PDF for context-sensitive help isn?t ideal ? that?s a different 
story.
?
Thanks for your help ?
?
Peggy
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Using PDF for context-sensitive help

[Robert Lauriston]

I believe that pdfmark text frame approach was an old kludge to work
around the lack of a direct way to specify a named destination in
FrameMaker.

Current best practice is to insert a Hypertext marker with the Specify
Named Destination (newlink ) option.

Jennifer's source was apparently generating named destinations in
FrameMaker 7, so she should not have to do anything to make it work
with FrameMaker 9 other than adjust her PDF settings.

On Fri, Jan 4, 2013 at 11:31 AM, Johnson, Jennifer
 wrote:
> We use the following pdfmark command to embed help IDs into Frame documents.
> Placing the destinations into the PDF itself is not an option for us because
> the document is translated into 14 languages so we have to embed the named
> destinations into the source Framemaker document.
>
> [/Dest/Help111/DEST pdfmark
>
> Help111 is the dialog ID and named destination. There is no right bracket.
>
> Create the line of code in a text frame within an anchored frame and
> position it on the page that you want the pdf to open to when the user
> presses the help button. ...

Re: Using PDF for context-sensitive help

[Robert Lauriston]

If this was working with FrameMaker 7 and is not working with
FrameMaker 9, the problem is with your PDF settings. You shouldn't
need to install anything or change the FrameMaker source.

When saving as PDF, make sure that on the Links tab you have Create
Named Destinations for All Paragraphs checked.

After saving, open the PDF in Acrobat and make sure that Enable Fast
Web View is Yes.

http://help.adobe.com/en_US/acrobat/pro/using/WS58a04a822e3e50102bd615109794195ff-7f52.w.html

On Fri, Jan 4, 2013 at 10:48 AM, Robert Lauriston  wrote:
> The PDF has to be generated with "Enable Fast Web View" on and the
> links have to be to named destinations, for example:
>
> http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9.pdf#nameddest=G4.1500435
>
> Also, if the PDF is on a server, it has to support byte serving.
>
> On Thu, Jan 3, 2013 at 9:38 AM, Harvey, Peggy
>  wrote:
>> I was wondering if anyone could help me with this. I’ve come into a
>> situation where I need to maintain an online help system that uses a PDF
>> document as the target. When you click a Help button in a dialog box it’s
>> supposed to bring up a particular page (or go to a particular heading) in
>> the PDF – not just open the PDF on page 1. Does anyone know how this might
>> be done? The PDF is created from FrameMaker so I’m assuming there must be
>> markers in the FrameMaker files somewhere but I can’t find them, or I’m not
>> sure what to look for. The person who created this system isn’t here anymore
>> so I’m trying to figure out what he did to make this work. When it worked
>> the PDF was created from FrameMaker 7; I’m using FrameMaker 9. It appears
>> all of the Help buttons in the product are broken now – they open up the PDF
>> file I created in FM 9 but only to the first page, so they aren’t
>> context-sensitive anymore. I don’t know if upgrading to FM 9 made a
>> difference here or not.
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Re: Using PDF for context-sensitive help

[Johnson, Jennifer]

Hi Peggy,

 

We use the following pdfmark command to embed help IDs into Frame
documents. Placing the destinations into the PDF itself is not an option
for us because the document is translated into 14 languages so we have
to embed the named destinations into the source Framemaker document. 

 

[/Dest/Help111/DEST pdfmark

 

Help111 is the dialog ID and named destination. There is no right
bracket.

 

Create the line of code in a text frame within an anchored frame and
position it on the page that you want the pdf to open to when the user
presses the help button. 

 

Select the text frame, then choose Graphics > Object Properties and
select the PostScript Code check box. You won't be able to edit the code
once you tag it as PostScript, but you can turn the tag on and off.

 

Acrobat processes the codes into named destinations only when you print
to PDF. Save as PDF will not work. After you print to PDF, open your
PDF, then open the Destinations panel (you may have to select a View
option to have Acrobat display the Destinations panel  - a target icon
that appears below the bookmark icon). You will see many auto-generated
destinations there, sorted alphabetically, and be able to locate the
named destinations you created in Frame. 

 

Hope this helps. 

Jennifer

 

 

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Re: Using PDF for context-sensitive help

[Robert Lauriston]

The PDF has to be generated with "Enable Fast Web View" on and the
links have to be to named destinations, for example:

http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9.pdf#nameddest=G4.1500435

Also, if the PDF is on a server, it has to support byte serving.

On Thu, Jan 3, 2013 at 9:38 AM, Harvey, Peggy
 wrote:
> I was wondering if anyone could help me with this. I’ve come into a
> situation where I need to maintain an online help system that uses a PDF
> document as the target. When you click a Help button in a dialog box it’s
> supposed to bring up a particular page (or go to a particular heading) in
> the PDF – not just open the PDF on page 1. Does anyone know how this might
> be done? The PDF is created from FrameMaker so I’m assuming there must be
> markers in the FrameMaker files somewhere but I can’t find them, or I’m not
> sure what to look for. The person who created this system isn’t here anymore
> so I’m trying to figure out what he did to make this work. When it worked
> the PDF was created from FrameMaker 7; I’m using FrameMaker 9. It appears
> all of the Help buttons in the product are broken now – they open up the PDF
> file I created in FM 9 but only to the first page, so they aren’t
> context-sensitive anymore. I don’t know if upgrading to FM 9 made a
> difference here or not.
___


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Using PDF for context-sensitive help

[Robert Lauriston]

If this was working with FrameMaker 7 and is not working with
FrameMaker 9, the problem is with your PDF settings. You shouldn't
need to install anything or change the FrameMaker source.

When saving as PDF, make sure that on the Links tab you have Create
Named Destinations for All Paragraphs checked.

After saving, open the PDF in Acrobat and make sure that Enable Fast
Web View is Yes.

http://help.adobe.com/en_US/acrobat/pro/using/WS58a04a822e3e50102bd615109794195ff-7f52.w.html

On Fri, Jan 4, 2013 at 10:48 AM, Robert Lauriston  
wrote:
> The PDF has to be generated with "Enable Fast Web View" on and the
> links have to be to named destinations, for example:
>
> http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9.pdf#nameddest=G4.1500435
>
> Also, if the PDF is on a server, it has to support byte serving.
>
> On Thu, Jan 3, 2013 at 9:38 AM, Harvey, Peggy
>  wrote:
>> I was wondering if anyone could help me with this. I?ve come into a
>> situation where I need to maintain an online help system that uses a PDF
>> document as the target. When you click a Help button in a dialog box it?s
>> supposed to bring up a particular page (or go to a particular heading) in
>> the PDF ? not just open the PDF on page 1. Does anyone know how this might
>> be done? The PDF is created from FrameMaker so I?m assuming there must be
>> markers in the FrameMaker files somewhere but I can?t find them, or I?m not
>> sure what to look for. The person who created this system isn?t here anymore
>> so I?m trying to figure out what he did to make this work. When it worked
>> the PDF was created from FrameMaker 7; I?m using FrameMaker 9. It appears
>> all of the Help buttons in the product are broken now ? they open up the PDF
>> file I created in FM 9 but only to the first page, so they aren?t
>> context-sensitive anymore. I don?t know if upgrading to FM 9 made a
>> difference here or not.

Using PDF for context-sensitive help

[Robert Lauriston]

The PDF has to be generated with "Enable Fast Web View" on and the
links have to be to named destinations, for example:

http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdf_open_parameters_v9.pdf#nameddest=G4.1500435

Also, if the PDF is on a server, it has to support byte serving.

On Thu, Jan 3, 2013 at 9:38 AM, Harvey, Peggy
 wrote:
> I was wondering if anyone could help me with this. I?ve come into a
> situation where I need to maintain an online help system that uses a PDF
> document as the target. When you click a Help button in a dialog box it?s
> supposed to bring up a particular page (or go to a particular heading) in
> the PDF ? not just open the PDF on page 1. Does anyone know how this might
> be done? The PDF is created from FrameMaker so I?m assuming there must be
> markers in the FrameMaker files somewhere but I can?t find them, or I?m not
> sure what to look for. The person who created this system isn?t here anymore
> so I?m trying to figure out what he did to make this work. When it worked
> the PDF was created from FrameMaker 7; I?m using FrameMaker 9. It appears
> all of the Help buttons in the product are broken now ? they open up the PDF
> file I created in FM 9 but only to the first page, so they aren?t
> context-sensitive anymore. I don?t know if upgrading to FM 9 made a
> difference here or not.

Using PDF for context-sensitive help

[VLM TechSubs]

There is a utility called "Bookmark Docs", http://www.bookmarkdocs.com/. Just a 
thought.
Elchanan
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harvey, Peggy
Sent: Thursday, January 03, 2013 9:38 AM
To: 'framers@lists.frameusers.com'
Subject: Using PDF for context-sensitive help
 
Hi,
 
I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that
uses a PDF document as the target. When you click a Help button in a dialog box 
it's supposed to bring up a particular page (or go
to a particular heading) in the PDF - not just open the PDF on page 1. Does 
anyone know how this might be done? The PDF is created
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what
to look for. The person who created this system isn't here anymore so I'm 
trying to figure out what he did to make this work. When
it worked the PDF was created from FrameMaker 7; I'm using FrameMaker 9. It 
appears all of the Help buttons in the product are
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I
don't know if upgrading to FM 9 made a difference here or not.
 
I know using PDF for context-sensitive help isn't ideal - that's a different 
story.
 
Thanks for your help -
 
Peggy
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Using PDF for context-sensitive help

[VLM TechSubs]

There is a utility called "Bookmark Docs", http://www.bookmarkdocs.com/. Just a 
thought.
Elchanan
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harvey, Peggy
Sent: Thursday, January 03, 2013 9:38 AM
To: 'framers at lists.frameusers.com'
Subject: Using PDF for context-sensitive help

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that
uses a PDF document as the target. When you click a Help button in a dialog box 
it's supposed to bring up a particular page (or go
to a particular heading) in the PDF - not just open the PDF on page 1. Does 
anyone know how this might be done? The PDF is created
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what
to look for. The person who created this system isn't here anymore so I'm 
trying to figure out what he did to make this work. When
it worked the PDF was created from FrameMaker 7; I'm using FrameMaker 9. It 
appears all of the Help buttons in the product are
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I
don't know if upgrading to FM 9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy
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Re: Using PDF for context-sensitive help

[obair]

Install and set up the Timesavers plugin.

Embed your screen help IDs in the relevant places in your Frame file.  They 
must be the same help ID for the the relevant screen in the app.

When you make your PDF directly from frame, the plugin will keep acrobat from 
changing your help IDs.  

Your developlers will have to code the app so that a help call will use the 
help ID in the screen to call the PDF file and the right help ID  "Named 
Destination".

I and the software folks at a former job set this up.  Works beautifully.

best,
Paul

On Déardaoin, 3 Eanáir, 2013, at 09:38, "Harvey, Peggy" 
 wrote:

> Hi,
>  
> I was wondering if anyone could help me with this. I’ve come into a situation 
> where I need to maintain an online help system that uses a PDF document as 
> the target. When you click a Help button in a dialog box it’s supposed to 
> bring up a particular page (or go to a particular heading) in the PDF – not 
> just open the PDF on page 1. Does anyone know how this might be done? The PDF 
> is created from FrameMaker so I’m assuming there must be markers in the 
> FrameMaker files somewhere but I can’t find them, or I’m not sure what to 
> look for. The person who created this system isn’t here anymore so I’m trying 
> to figure out what he did to make this work. When it worked the PDF was 
> created from FrameMaker 7; I’m using FrameMaker 9. It appears all of the Help 
> buttons in the product are broken now – they open up the PDF file I created 
> in FM 9 but only to the first page, so they aren’t context-sensitive anymore. 
> I don’t know if upgrading to FM 9 made a difference here or not.
>  
> I know using PDF for context-sensitive help isn’t ideal – that’s a different 
> story.
>  
> Thanks for your help –
>  
> Peggy
> ___
> 
> 
> You are currently subscribed to framers as ob...@me.com.
> 
> Send list messages to framers@lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
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> 
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Using PDF for context-sensitive help

[ob...@me.com]

Install and set up the Timesavers plugin.

Embed your screen help IDs in the relevant places in your Frame file.  They 
must be the same help ID for the the relevant screen in the app.

When you make your PDF directly from frame, the plugin will keep acrobat from 
changing your help IDs.  

Your developlers will have to code the app so that a help call will use the 
help ID in the screen to call the PDF file and the right help ID  "Named 
Destination".

I and the software folks at a former job set this up.  Works beautifully.

best,
Paul

On D?ardaoin, 3 Ean?ir, 2013, at 09:38, "Harvey, Peggy"  wrote:

> Hi,
>  
> I was wondering if anyone could help me with this. I?ve come into a situation 
> where I need to maintain an online help system that uses a PDF document as 
> the target. When you click a Help button in a dialog box it?s supposed to 
> bring up a particular page (or go to a particular heading) in the PDF ? not 
> just open the PDF on page 1. Does anyone know how this might be done? The PDF 
> is created from FrameMaker so I?m assuming there must be markers in the 
> FrameMaker files somewhere but I can?t find them, or I?m not sure what to 
> look for. The person who created this system isn?t here anymore so I?m trying 
> to figure out what he did to make this work. When it worked the PDF was 
> created from FrameMaker 7; I?m using FrameMaker 9. It appears all of the Help 
> buttons in the product are broken now ? they open up the PDF file I created 
> in FM 9 but only to the first page, so they aren?t context-sensitive anymore. 
> I don?t know if upgrading to FM 9 made a difference here or not.
>  
> I know using PDF for context-sensitive help isn?t ideal ? that?s a different 
> story.
>  
> Thanks for your help ?
>  
> Peggy
> ___
> 
> 
> You are currently subscribed to framers as obair at me.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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> 
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> http://www.frameusers.com/ for more resources and info.

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Re: Using PDF for context-sensitive help

[Vikrant Rai]

Hi,

I don't really know the Framemaker angle here, but the following blog post can 
point you in the right direction on how it works on the PDF side.
See 
http://blogs.adobe.com/tcs/2011/01/tcs-specific/linking-to-a-page-within-a-pdf-and-more.html


Thanks,
Vikrant



 From: "Harvey, Peggy" 
To: "'framers@lists.frameusers.com'"  
Sent: Thursday, 3 January 2013 11:08 PM
Subject: Using PDF for context-sensitive help
 

Hi,
 
I was wondering if anyone could help me with this. I’ve come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it’s supposed to bring up 
a particular page (or go to a particular heading) in the PDF – not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I’m assuming there must be markers in the FrameMaker files 
somewhere but I can’t find them, or I’m not sure what to look for. The person 
who created this system isn’t here anymore so I’m trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I’m using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now – they open up the PDF file I created in FM 9 but only to the first 
page, so they aren’t context-sensitive anymore. I don’t know if upgrading to FM 
9
 made a difference here or not.
 
I know using PDF for context-sensitive help isn’t ideal – that’s a different 
story.
 
Thanks for your help –
 
Peggy
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Using PDF for context-sensitive help

[Harvey, Peggy]

(I'm not sure this made it to the list so I'm sending again - my apologies if 
you get it twice.)

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy

___


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Send list messages to framers@lists.frameusers.com.

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Using PDF for context-sensitive help

[Harvey, Peggy]

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Using PDF for context-sensitive help

[Harvey, Peggy]

(I'm not sure this made it to the list so I'm sending again - my apologies if 
you get it twice.)

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy

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Using PDF for context-sensitive help

[Harvey, Peggy]

Hi,

I was wondering if anyone could help me with this. I've come into a situation 
where I need to maintain an online help system that uses a PDF document as the 
target. When you click a Help button in a dialog box it's supposed to bring up 
a particular page (or go to a particular heading) in the PDF - not just open 
the PDF on page 1. Does anyone know how this might be done? The PDF is created 
from FrameMaker so I'm assuming there must be markers in the FrameMaker files 
somewhere but I can't find them, or I'm not sure what to look for. The person 
who created this system isn't here anymore so I'm trying to figure out what he 
did to make this work. When it worked the PDF was created from FrameMaker 7; 
I'm using FrameMaker 9. It appears all of the Help buttons in the product are 
broken now - they open up the PDF file I created in FM 9 but only to the first 
page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 
9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different 
story.

Thanks for your help -

Peggy
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