Re: 1 printer, 1 Mac, 2 accounts

2005-02-04 Thread Luis Sequeira
The exclamation mark means that print jobs are stopped.
A very common problem with hp all-in-ones (I know, I have one) is 
that they don't play well with fast user switching. In my case I 
cannot print at all when more than one user is logged in at the same 
time. If that is your situation, try to restart and then log in to 
only the second account.

Also, after waking from sleep, problems tend to appear with these printers.
One way to recover, without restarting (or logging out and in again) is to
1) open Activity Monitor (in Applications/Utilities)
2) select the hp communications process and kill it (you may type 
hp in the little search box first to locate it)
3) In the Finder, open Library/Printers/HP and double-click on the 
hp communications icon to restart it. This is a faceless background 
application that does not show up in the dock, hence the tortuous way 
to kill and restart.

Usually, doing 1)-3) (with only one user logged in!) and starting 
jobs in the printer (double click the printer name in Printer Setup 
Utility and click Start Jobs in case they are stopped) restores 
functionality.

Of course, if it does not appear in Printer Setup Utility, that harder to do...
Luis Sequeira
Re: 1 printer, 1 Mac, 2 accounts
Hi Mary,
After setting up the second account, I tried simply printing first, the pri=
nter name shows and is selectable in the Page Setup and Print dialog menus,=
 but the print jobs just hang. Then I did go to the Printer Setup utility a=
nd followed everything the Mac OS Help had to offer, but the printer does n=
ot show up in any Printer Utility windows no matter how many times I refres=
h. =20
Okay, I just tried printing again, this time in the Print dialog window the=
re is an exclamation point by the HP printer name. This brings up the Print=
er Utility program. The printer is there, so I don't know what else to do a=
t this point.=20
When I send the print job, everything goes as normal, I get an blue  white=
 spraling progress bar and then the solid blue progress bar and it looks li=
ke normal, yet part-way it just stops and says Jobs Stopped. When I Start J=
obs it just repeats the same over again.=20
This is the exact same behavior in both accounts. I no longer can print fro=
m the original account.
I am currently at a loss, so any ideas are appreciated. Thank you.
Scott

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Re: 1 printer, 1 Mac, 2 accounts

2005-01-29 Thread sacear3

Re: 1 printer, 1 Mac, 2 accounts

Hi Mary,

After setting up the second account, I tried simply printing first, the printer 
name shows and is selectable in the Page Setup and Print dialog menus, but the 
print jobs just hang. Then I did go to the Printer Setup utility and followed 
everything the Mac OS Help had to offer, but the printer does not show up in 
any Printer Utility windows no matter how many times I refresh.  

Okay, I just tried printing again, this time in the Print dialog window there 
is an exclamation point by the HP printer name. This brings up the Printer 
Utility program. The printer is there, so I don't know what else to do at this 
point. 

When I send the print job, everything goes as normal, I get an blue  white 
spraling progress bar and then the solid blue progress bar and it looks like 
normal, yet part-way it just stops and says Jobs Stopped. When I Start Jobs it 
just repeats the same over again. 

This is the exact same behavior in both accounts. I no longer can print from 
the original account.

I am currently at a loss, so any ideas are appreciated. Thank you.

Scott


Message-ID: [EMAIL PROTECTED] 
Date: Fri, 28 Jan 2005 23:10:19 -0600 
From: Mary Russell [EMAIL PROTECTED] 
Subject: Re: 1 printer, 1 Mac, 2 accounts 
In-Reply-To: [EMAIL PROTECTED] 

Did you go to the printer setup utility while in the 2nd account.  You 
might have to pick the printer again from that account. 

Mary 

[EMAIL PROTECTED] wrote: 

1 printer, 1 Mac, 2 accounts 
 
Hello all, 
 
I have an issue that is eluding me at the moment. I have just put a second 
account on my iMac, since my PB is down for upgrades at the moment. First time 
I have done this in OS X (10.3.6), pretty nifty with the cube spin eye candy. 
After setting up the second account, I tried to print a test doc in that 
account, however that account (#2) is not recognizing the connected printer. 
The printer is an OfficeJet G85xi All-in-One type. I have tried the online Mac 
OS help, yet have not found a solution. Do I need to install the driver in 
both accounts, ala Windows style? Or am I just missing a step somewhere? 
 
I appreciate any advice or help with this. Thanks. 
 
Scott 


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Re: 1 printer, 1 Mac, 2 accounts

2005-01-29 Thread Matt and Sue Halter
I would uninstall and then reinstall the printer drivers.  This has 
cured similar behavior for me in the past.

Matt
On Jan 29, 2005, at 4:21 AM, [EMAIL PROTECTED] wrote:
I am currently at a loss, so any ideas are appreciated. Thank you.

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Re: 1 printer, 1 Mac, 2 accounts

2005-01-29 Thread Mary Russell
Scott,  1.Have you repaired permissions?   That can sometimes help.  At 
least it does for me.
2.  Go to printer utility; highlight the printer, what does it say under 
location?
3. Click on add at the top of the box.  Another box should come up.  
Does it say auto select at the
bottom of that box?  If not, highlight your printer and click add at the 
bottom.
4. Click utility at the top of the box, pick test print.
All this should be done while in the 2nd account.  You may have to 
repair permissions again
after these changes.  If these don't work, I don't know what to tell you.
One other thing.  You're using OS 10, but are you working in classic at 
the time.
I have 2 different drivers for mine.
Mary


[EMAIL PROTECTED] wrote:
Re: 1 printer, 1 Mac, 2 accounts
Hi Mary,
After setting up the second account, I tried simply printing first, the printer name shows and is selectable in the Page Setup and Print dialog menus, but the print jobs just hang. Then I did go to the Printer Setup utility and followed everything the Mac OS Help had to offer, but the printer does not show up in any Printer Utility windows no matter how many times I refresh.  

Okay, I just tried printing again, this time in the Print dialog window there is an exclamation point by the HP printer name. This brings up the Printer Utility program. The printer is there, so I don't know what else to do at this point. 

When I send the print job, everything goes as normal, I get an blue  white spraling progress bar and then the solid blue progress bar and it looks like normal, yet part-way it just stops and says Jobs Stopped. When I Start Jobs it just repeats the same over again. 

This is the exact same behavior in both accounts. I no longer can print from 
the original account.
I am currently at a loss, so any ideas are appreciated. Thank you.
Scott
Message-ID: [EMAIL PROTECTED] 
Date: Fri, 28 Jan 2005 23:10:19 -0600 
From: Mary Russell [EMAIL PROTECTED] 
Subject: Re: 1 printer, 1 Mac, 2 accounts 
In-Reply-To: [EMAIL PROTECTED] 

Did you go to the printer setup utility while in the 2nd account.  You 
might have to pick the printer again from that account. 

Mary 

[EMAIL PROTECTED] wrote: 

 

1 printer, 1 Mac, 2 accounts 

Hello all, 

I have an issue that is eluding me at the moment. I have just put a second account on my iMac, since my PB is down for upgrades at the moment. First time I have done this in OS X (10.3.6), pretty nifty with the cube spin eye candy. After setting up the second account, I tried to print a test doc in that account, however that account (#2) is not recognizing the connected printer. The printer is an OfficeJet G85xi All-in-One type. I have tried the online Mac OS help, yet have not found a solution. Do I need to install the driver in both accounts, ala Windows style? Or am I just missing a step somewhere? 

I appreciate any advice or help with this. Thanks. 

Scott 
   


 

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1 printer, 1 Mac, 2 accounts

2005-01-28 Thread sacear3
1 printer, 1 Mac, 2 accounts

Hello all, 

I have an issue that is eluding me at the moment. I have just put a second 
account on my iMac, since my PB is down for upgrades at the moment. First time 
I have done this in OS X (10.3.6), pretty nifty with the cube spin eye candy. 
After setting up the second account, I tried to print a test doc in that 
account, however that account (#2) is not recognizing the connected printer. 
The printer is an OfficeJet G85xi All-in-One type. I have tried the online Mac 
OS help, yet have not found a solution. Do I need to install the driver in both 
accounts, ala Windows style? Or am I just missing a step somewhere? 

I appreciate any advice or help with this. Thanks. 

Scott

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Re: 1 printer, 1 Mac, 2 accounts

2005-01-28 Thread Mary Russell
Did you go to the printer setup utility while in the 2nd account.  You 
might have to pick
the printer again from that account.

Mary
[EMAIL PROTECTED] wrote:
1 printer, 1 Mac, 2 accounts
Hello all, 

I have an issue that is eluding me at the moment. I have just put a second account on my iMac, since my PB is down for upgrades at the moment. First time I have done this in OS X (10.3.6), pretty nifty with the cube spin eye candy. After setting up the second account, I tried to print a test doc in that account, however that account (#2) is not recognizing the connected printer. The printer is an OfficeJet G85xi All-in-One type. I have tried the online Mac OS help, yet have not found a solution. Do I need to install the driver in both accounts, ala Windows style? Or am I just missing a step somewhere? 

I appreciate any advice or help with this. Thanks. 

Scott
 

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