Re: [gentoo-dev] PR Project Activity Issues

2009-02-01 Thread Donnie Berkholz
On 23:35 Sat 31 Jan , Alec Warner wrote:
 On Fri, Jan 30, 2009 at 10:20 PM, Donnie Berkholz dberkh...@gentoo.org 
 wrote:
  Yes, it would be a good idea to put expectations wherever people find
  our contact info. Here's roughly what they are:

One other thing. Media requests will get quick responses.

 I'll try and transcribe these somewhere; email is not a good place for them.

Probably http://www.gentoo.org/main/en/contact.xml#pr

-- 
Thanks,
Donnie

Donnie Berkholz
Developer, Gentoo Linux
Blog: http://dberkholz.wordpress.com


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Re: [gentoo-dev] PR Project Activity Issues

2009-01-31 Thread Alec Warner
On Fri, Jan 30, 2009 at 10:20 PM, Donnie Berkholz dberkh...@gentoo.org wrote:
 On 01:55 Tue 27 Jan , Alec Warner wrote:
 Getting Index2 live is I think a different operational issue (that
 changes to the website are very slow) and really has nothing to do
 with PR aside from them not nagging someone to commit it ;)

 In this case, Xavier had it ready in early January, and I was blocking
 on it for the last 2 weeks to write up an announcement.

 PR@ is a nghtmare of spam and what I'll term 'crap.'  having real
 things marked as such with informative subjects would be useful.
 having some kind of rotation would be useful having some kind of vague
 'we will read and respond within 3 days unless its a holiday' would be
 useful.

 Right now the expectations of pr@ are non-existent and apparently
 think the mail is read and answered quickly.  In reality only Donnie
 reads it and replies; he has a busy as hell personal life and I'm
 surprised he manages to read it at all.

 So I would like to set expectations ;)

 Yes, it would be a good idea to put expectations wherever people find
 our contact info. Here's roughly what they are:

 1. If it is a prewritten news item that needs editing, it will get a quick
 response.

 2. If it is news that is not accompanied by a draft of some sort, no
 estimated response time. This point is where I think we have the biggest
 opportunity for improvement.

 3. If it is an additional vendor listing for CDs, no estimated response
 time. These generally get batched and done at extended intervals.

 4. If it is a user support request, no estimated response time.
 Occasionally someone will respond to say that we don't do support at pr@
 and point at appropriate places like forums, lists, IRC.

I'll try and transcribe these somewhere; email is not a good place for them.

-Alec


 --
 Thanks,
 Donnie

 Donnie Berkholz
 Developer, Gentoo Linux
 Blog: http://dberkholz.wordpress.com




Re: [gentoo-dev] PR Project Activity Issues

2009-01-30 Thread djay
Oo
 Envoyé avec BlackBerry® d'Orange 

-Original Message-
From: AllenJB gentoo-li...@allenjb.me.uk

Date: Mon, 26 Jan 2009 21:30:34 
To: gentoo-dev@lists.gentoo.org
Subject: [gentoo-dev] PR Project Activity Issues


Hi all,

The Gentoo PR Project currently appears to be having difficulties with 
keeping up, both with the newsletters and announcements, and I believe 
this is currently reflecting badly on the project as a whole. These 
issues are apparently holding back some key changes to the Gentoo 
website to make it easier to navigate and help the project appear more 
active than is reflected by the current front page.

If the project needs more hands, and these aren't appearing, then 
perhaps more should be done to advertise the positions and exactly what 
they entail (I would suggest announcements on the forums, with specifics 
on who to talk to for those interested).

The newsletter has been having issues for some time, and this makes me 
wonder if the amount of effort required is excessive for the value 
obtained from those efforts. While the GuideXML system Gentoo uses for 
newsletters, etc is nice, does it require too much time and effort to 
convert articles to GuideXML and get the newsletters published?

Alternative setups for the newsletter could be to either go text-only or 
web-only.

Text-only would involved producing a text-only email, which is then 
copied and pasted onto the website for archiving. This would obviously 
require minimal formatting work.

My idea for a web-only setup would require more initial work, but I 
think would make maintenance much easier once set up. The Gentoo 
Newsletter would become a separate website, not based on GuideXML, but 
on a standard CMS. Instead of having set release dates (weekly or 
monthly), articles would just be released as soon as they are produced.

The regular features like bug stats, GLSAs, developer changes could be 
easily generated automatically (I suspect almost all of those are mostly 
done automatically anyway - adapting such scripts for a CMS that can 
publish from RSS feeds should be relatively trivial) and would appear on 
the website without any intervention.

As above, articles would be published as and when they are ready. 
Instead of just 1 editor, this website-based setup would be able to have 
multiple editors with little collaboration required (just to mark 
submissions as being worked on when an editor picks them up, which 
should be easily doable using a ticket-based system (bugzilla) or 
mailing list).

An advantage, as I see it, of the website-based system is that it could 
be expanded to include features not currently easily possible with the 
current newsletter - categorized archiving of articles (not just be 
publish date) and user comments. While I haven't looked, it's probably 
possible to even find a CMS which includes email notification of new 
articles as a feature.


AllenJB

PS. This did start out as a submission for a council meeting agenda 
item, but I couldn't stop writing.

PPS. To preempt the obvious suggestion: I do intend to become a 
developer, I just don't feel I have the time to commit right now. 
That'll hopefully change in ~6 months once I've finished uni and have a job.



Re: [gentoo-dev] PR Project Activity Issues

2009-01-30 Thread Donnie Berkholz
On 08:42 Tue 27 Jan , AllenJB wrote:
 If you have some insight as to why these are apparent issues, please  
 teach me. I would not have posted this thread if it were not for the  
 fact that several developers also seem to think there is a problem and  
 there seems to be no discussion going on that I can see as to what the  
 causes of the problems are and how to solve them, so I decided to start 
 one.

 PR has the dubious honor of being probably the most publicly visible of  
 all the Gentoo projects, so maybe the issues are being blown out of  
 proportion, but without any discussion there's no way to discover  
 whether or not this is the case.

I guess this is the part that really gets on my nerves. If you have a 
complaint like this, directly contact the person or group responsible 
and try to work things out with them. Don't go to the entire developer 
community as if the sky has fallen.

-- 
Thanks,
Donnie

Donnie Berkholz
Developer, Gentoo Linux
Blog: http://dberkholz.wordpress.com


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Re: [gentoo-dev] PR Project Activity Issues

2009-01-27 Thread AllenJB

Alec Warner wrote:

On Mon, Jan 26, 2009 at 1:30 PM, AllenJB gentoo-li...@allenjb.me.uk wrote:

Hi all,

The Gentoo PR Project currently appears to be having difficulties with
keeping up, both with the newsletters and announcements, and I believe this
is currently reflecting badly on the project as a whole. These issues are
apparently holding back some key changes to the Gentoo website to make it
easier to navigate and help the project appear more active than is reflected
by the current front page.

If the project needs more hands, and these aren't appearing, then perhaps
more should be done to advertise the positions and exactly what they entail
(I would suggest announcements on the forums, with specifics on who to talk
to for those interested).

The newsletter has been having issues for some time, and this makes me
wonder if the amount of effort required is excessive for the value obtained
from those efforts. While the GuideXML system Gentoo uses for newsletters,
etc is nice, does it require too much time and effort to convert articles to
GuideXML and get the newsletters published?


So you go on to describe issues with thew Newsletter.

What kind of issues?
Is there not enough content?
At the moment the newsletter isn't getting published at all. If this is 
because there's not enough content being submitted, then I think more 
needs to be done to encourage submissions and/or actively seek out and 
write articles.


This comes back to the number of editors the newsletter currently has, 
which is influenced by the skills required to work on the newsletter 
(currently CVS, GuideXML and knowledge of the scripts used to generate 
standard content).



Is GuideXML in fact a barrier for submission (do we get complaints about it?)
If there isn't enough content being submitted to actually produce one, 
then tell the community this. As said above, perhaps mroe needs to be 
done to actively seek out and create content.



Are there insufficient translators?
I can't see that translators is an issue, because even the English 
version isn't getting published.



Are the editors not posting content quick enough?
Are the editors editing properly?
Are there enough posters in general?


Alternative setups for the newsletter could be to either go text-only or
web-only.

Text-only would involved producing a text-only email, which is then copied
and pasted onto the website for archiving. This would obviously require
minimal formatting work.


Ok, but if the problems are with finding material; changing how the
material is posted will not help.
The idea behind this was to reproduce the amount of work involved in 
taking a plain text submission (which I would guess is the form most 
submissions come in) and getting it published in the newsletter. This 
method removes the need for conversion to GuideXML.





My idea for a web-only setup would require more initial work, but I think
would make maintenance much easier once set up. The Gentoo Newsletter would
become a separate website, not based on GuideXML, but on a standard CMS.
Instead of having set release dates (weekly or monthly), articles would just
be released as soon as they are produced.


Why does a new shiny CMS enable this?  Certainly we could provide
access to news/ to a broader audience?
You seem to think the target audience cannot author GuideXML though.


The regular features like bug stats, GLSAs, developer changes could be
easily generated automatically (I suspect almost all of those are mostly
done automatically anyway - adapting such scripts for a CMS that can publish
from RSS feeds should be relatively trivial) and would appear on the website
without any intervention.


This is covered by index2; so I'll ignore it ;)
You're assuming index2 ever goes live. From what I've seen it's been 
hanging around for at least 6 months in a ready to go live state, so 
I'm not holding any hopes of this happening any time soon.   =P



As above, articles would be published as and when they are ready. Instead of
just 1 editor, this website-based setup would be able to have multiple
editors with little collaboration required (just to mark submissions as
being worked on when an editor picks them up, which should be easily doable
using a ticket-based system (bugzilla) or mailing list).


Does the current news have only 1 editor?  I am on PR but I tend not
to commit news or approve things.

Why do you not tend to commit news or approve things?

It may not be just the 1 editor, but I suspect the problem is a general 
lack of active editors. From what I've read, current GMN publishers 
require knowledge of how to run all the scripts to generate the standard 
content and write GuideXML to a pretty good standard. I suspect this is 
all quite time consuming (from the little I've done in GuideXML, I 
certainly find that time consuming).


This suggestion would:
1) Drop the skill requirements for news article publishers to being able 
to operate a CMS


2) Require minimum 

Re: [gentoo-dev] PR Project Activity Issues

2009-01-27 Thread AllenJB

Donnie Berkholz wrote:

On 21:30 Mon 26 Jan , AllenJB wrote:
The Gentoo PR Project currently appears to be having difficulties with 
keeping up, both with the newsletters and announcements, and I believe 
this is currently reflecting badly on the project as a whole.


It's easy to complain and harder to take action to actually improve 
things. From my point of view, it seems like you've got an awful lot of 
time for the former and none for the latter.


Regarding the parts of PR besides the newsletter and events, let me know 
once you've done something useful like do the work to close a few PR 
bugs, and we'll talk then.


I submitted a newsletter item a couple of months ago in GuideXML 
format.[0] I have some ideas forming for more, but I'm kind of dissuaded 
by the lack of actual publishing of the newsletter or any news about why 
it is not being published.


[0] http://www.gentoo.org/news/en/gmn/20081130-newsletter.xml

As I said in my opening post, I currently don't believe I have the time 
to commit to being a full time developer, but intend to as soon as I do.


If you have some insight as to why these are apparent issues, please 
teach me. I would not have posted this thread if it were not for the 
fact that several developers also seem to think there is a problem and 
there seems to be no discussion going on that I can see as to what the 
causes of the problems are and how to solve them, so I decided to start one.


PR has the dubious honor of being probably the most publicly visible of 
all the Gentoo projects, so maybe the issues are being blown out of 
proportion, but without any discussion there's no way to discover 
whether or not this is the case.


Perhaps things would be better if we did not discuss this at just let 
the status quo stand?


AllenJB



Re: [gentoo-dev] PR Project Activity Issues

2009-01-27 Thread Tobias Scherbaum
Alec Warner wrote:
  Why do you not tend to commit news or approve things?
 
 PR@ is a nghtmare of spam and what I'll term 'crap.'  having real
 things marked as such with informative subjects would be useful.
 having some kind of rotation would be useful
 having some kind of vague 'we will read and respond within 3 days
 unless its a holiday' would be useful.
 
 Right now the expectations of pr@ are non-existent and apparently
 think the mail is read and answered quickly.  In reality only Donnie
 reads it and replies; he has a busy as hell personal life and I'm
 surprised he manages to read it at all.

Oh, it's not only Donnie - there's also Kurt replying and sometimes it's
even me and some other people as well. I'm following the pr@ alias for
quite some years, mainly looking for things or questions having
something to do with European events, things and $whatever.

I don't have commit access to the website part of our CVS though - I did
ask for commit access exactly one month ago when Donnie asked for
someone posting the January Bugday news item. 

Simply put: there are other people following the pr@ alias.

 So I would like to set expectations ;)

One expectation would be to build some pr *team*. Another thing would be
to have an issue tracker like rt or otrs. This would make sure items are
answered (and if it's only a quick reply stating we did receive your
mail, but we need to look at your questions and will reply in the next
$number of days) and would allow to use boilerplates to answer
standard questions. This would also allow some kind of escalation for
tickets which are due.

Another thing I'd like to see are regional pr contacts - guess it's the
third or even fourth time I'm suggesting this over the years :P 

What's also missing and that's the topic the most questions to pr@ are
about is a process on when and how someone is getting added to the
Where to get Gentoo page [1] (mostly CD distributors).

Anyways, that'll all be nice things - but it all comes down to a PR
*team* which is obviously missing.


  Tobias

[1] http://www.gentoo.org/main/en/where.xml



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Re: [gentoo-dev] PR Project Activity Issues

2009-01-27 Thread Nathan Zachary
Man Shankar wrote:
 On 23:51 Mon 26 Jan , Alec Warner wrote:
  [snipped] 
  
   
 A long time ago I suggested some sort of pr-onduty role where
 basically for a set period you are the prime pr contact and if someone
 has news it is your job to review and post it or reject it.  This was
 never implemented; but may be a good idea if we are limited by commit
 access.  One of the main problems with posting to an alias is that you
 can always not reply and it will become someone else's problem(TM)
 until no one replies and the message is ignored.
 
 +1
 Recently, i had started a thread here on -dev regarding the newsletter.
 I was asked to post to gmn-feedback. Sorry, haven't heard from them as
 yet. I wonder a pr-onduty may have worked!

   
 I for one almost never read pr@ because it is mostly spam and it is
 difficult to locate useful requests from crap.  It may be useful to
 tag important items with NEWS ITEM or UPDATE or something.

 If GuideXML makes it hard to post we can perhaps develop a technical 
 solution.

 If there is not enough content I'm sure we can brainstorm ideas on
 what we could do (index2 covers this area pretty well IMHO).
 

 I doubt lack of content to be the real issue. As the OP mentions, if such a
 problem exists why not ask for help from the community in a more direct way.
 Maybe, something like the monthly reminders we get for the council-meeting.
 To back up the fact that lack of content should be a non-issue is the
 following excerpt from the thread i mentioned:

 Nathan Zachary ka...@gentoo.org wrote:
 I would be happy to help out with the newsletter, especially 
 with the one article.

 So, see, people are willing to help with the content. Their prowess needs
 to be utilized and channeled, i guess.
   
 But mostly I want to address concrete problems.

 -Alec

 

   
The more I look at the discussion lists, the less I want to contribute.
I understand that correcting someone for posting to the wrong list is
expected, but the way that it is done is equally as important. For
instance, saying Firstly, it's wonderful that you'd like to help with
project X. You might get a better response if you offer a submission to
such and such list instead. is radically more beneficial than Wrong
list; check the website before cluttering the discussion lists.

I joined the forum staff because I had not witnessed that type of
superiority there. Rather, I had seen a willingness for users and
developers to help each other out with questions, comments, or concerns.
I'm hoping that this trend doesn't continue.

Regarding the original topic, I think a reminder on the forum and on the
mailing lists would be great for the newsletter. At my place of
employment, there is an email sent out to everyone saying something
along the lines of don't forget to submit your ideas for the January
newsletter, and so on. If such a reminder is sent out a few days
beforehand, there might be a better response to submission requests.

--Zach



[gentoo-dev] PR Project Activity Issues

2009-01-26 Thread AllenJB

Hi all,

The Gentoo PR Project currently appears to be having difficulties with 
keeping up, both with the newsletters and announcements, and I believe 
this is currently reflecting badly on the project as a whole. These 
issues are apparently holding back some key changes to the Gentoo 
website to make it easier to navigate and help the project appear more 
active than is reflected by the current front page.


If the project needs more hands, and these aren't appearing, then 
perhaps more should be done to advertise the positions and exactly what 
they entail (I would suggest announcements on the forums, with specifics 
on who to talk to for those interested).


The newsletter has been having issues for some time, and this makes me 
wonder if the amount of effort required is excessive for the value 
obtained from those efforts. While the GuideXML system Gentoo uses for 
newsletters, etc is nice, does it require too much time and effort to 
convert articles to GuideXML and get the newsletters published?


Alternative setups for the newsletter could be to either go text-only or 
web-only.


Text-only would involved producing a text-only email, which is then 
copied and pasted onto the website for archiving. This would obviously 
require minimal formatting work.


My idea for a web-only setup would require more initial work, but I 
think would make maintenance much easier once set up. The Gentoo 
Newsletter would become a separate website, not based on GuideXML, but 
on a standard CMS. Instead of having set release dates (weekly or 
monthly), articles would just be released as soon as they are produced.


The regular features like bug stats, GLSAs, developer changes could be 
easily generated automatically (I suspect almost all of those are mostly 
done automatically anyway - adapting such scripts for a CMS that can 
publish from RSS feeds should be relatively trivial) and would appear on 
the website without any intervention.


As above, articles would be published as and when they are ready. 
Instead of just 1 editor, this website-based setup would be able to have 
multiple editors with little collaboration required (just to mark 
submissions as being worked on when an editor picks them up, which 
should be easily doable using a ticket-based system (bugzilla) or 
mailing list).


An advantage, as I see it, of the website-based system is that it could 
be expanded to include features not currently easily possible with the 
current newsletter - categorized archiving of articles (not just be 
publish date) and user comments. While I haven't looked, it's probably 
possible to even find a CMS which includes email notification of new 
articles as a feature.



AllenJB

PS. This did start out as a submission for a council meeting agenda 
item, but I couldn't stop writing.


PPS. To preempt the obvious suggestion: I do intend to become a 
developer, I just don't feel I have the time to commit right now. 
That'll hopefully change in ~6 months once I've finished uni and have a job.




Re: [gentoo-dev] PR Project Activity Issues

2009-01-26 Thread Jesus Rivero

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

AllenJB wrote:
| Hi all,
|
| My idea for a web-only setup would require more initial work, but I 
think would make maintenance much easier once set up. The Gentoo 
Newsletter would become a separate website, not based on GuideXML, but 
on a standard CMS. Instead of having set release dates (weekly or 
monthly), articles would just be released as soon as they are produced.

|
+1

~  I really like this idea. This could also add more dynamism to the 
Gentoo Project from the end-user's  point of view. Count me in if you 
need help setting things up!.

|
| AllenJB
|
| PS. This did start out as a submission for a council meeting agenda 
item, but I couldn't stop writing.

|
| PPS. To preempt the obvious suggestion: I do intend to become a 
developer, I just don't feel I have the time to commit right now. 
That'll hopefully change in ~6 months once I've finished uni and have a job.

|

Jesús Rivero
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Re: [gentoo-dev] PR Project Activity Issues

2009-01-26 Thread Alec Warner
On Mon, Jan 26, 2009 at 1:30 PM, AllenJB gentoo-li...@allenjb.me.uk wrote:
 Hi all,

 The Gentoo PR Project currently appears to be having difficulties with
 keeping up, both with the newsletters and announcements, and I believe this
 is currently reflecting badly on the project as a whole. These issues are
 apparently holding back some key changes to the Gentoo website to make it
 easier to navigate and help the project appear more active than is reflected
 by the current front page.

 If the project needs more hands, and these aren't appearing, then perhaps
 more should be done to advertise the positions and exactly what they entail
 (I would suggest announcements on the forums, with specifics on who to talk
 to for those interested).

 The newsletter has been having issues for some time, and this makes me
 wonder if the amount of effort required is excessive for the value obtained
 from those efforts. While the GuideXML system Gentoo uses for newsletters,
 etc is nice, does it require too much time and effort to convert articles to
 GuideXML and get the newsletters published?

So you go on to describe issues with thew Newsletter.

What kind of issues?
Is there not enough content?
Is GuideXML in fact a barrier for submission (do we get complaints about it?)
Are there insufficient translators?
Are the editors not posting content quick enough?
Are the editors editing properly?
Are there enough posters in general?


 Alternative setups for the newsletter could be to either go text-only or
 web-only.

 Text-only would involved producing a text-only email, which is then copied
 and pasted onto the website for archiving. This would obviously require
 minimal formatting work.

Ok, but if the problems are with finding material; changing how the
material is posted will not help.


 My idea for a web-only setup would require more initial work, but I think
 would make maintenance much easier once set up. The Gentoo Newsletter would
 become a separate website, not based on GuideXML, but on a standard CMS.
 Instead of having set release dates (weekly or monthly), articles would just
 be released as soon as they are produced.

Why does a new shiny CMS enable this?  Certainly we could provide
access to news/ to a broader audience?
You seem to think the target audience cannot author GuideXML though.


 The regular features like bug stats, GLSAs, developer changes could be
 easily generated automatically (I suspect almost all of those are mostly
 done automatically anyway - adapting such scripts for a CMS that can publish
 from RSS feeds should be relatively trivial) and would appear on the website
 without any intervention.

This is covered by index2; so I'll ignore it ;)


 As above, articles would be published as and when they are ready. Instead of
 just 1 editor, this website-based setup would be able to have multiple
 editors with little collaboration required (just to mark submissions as
 being worked on when an editor picks them up, which should be easily doable
 using a ticket-based system (bugzilla) or mailing list).

Does the current news have only 1 editor?  I am on PR but I tend not
to commit news or approve things.

I would propose an alternative alias or subject tag that will single
your post request out from the other trash that gets sent to pr@; that
way it might actually receive some attention.


 An advantage, as I see it, of the website-based system is that it could be
 expanded to include features not currently easily possible with the current
 newsletter - categorized archiving of articles (not just be publish date)
 and user comments. While I haven't looked, it's probably possible to even
 find a CMS which includes email notification of new articles as a feature.

This is a bad sell; we could certainly expand the current one as well
(with cool new features!) except we have no staff for that (in either
system).  Talk about what you will do; not what you plan to do in the
nefarious future when you have copious amounts of free time ;)



 AllenJB

 PS. This did start out as a submission for a council meeting agenda item,
 but I couldn't stop writing.

 PPS. To preempt the obvious suggestion: I do intend to become a developer, I
 just don't feel I have the time to commit right now. That'll hopefully
 change in ~6 months once I've finished uni and have a job.





Re: [gentoo-dev] PR Project Activity Issues

2009-01-26 Thread Donnie Berkholz
On 21:30 Mon 26 Jan , AllenJB wrote:
 The Gentoo PR Project currently appears to be having difficulties with 
 keeping up, both with the newsletters and announcements, and I believe 
 this is currently reflecting badly on the project as a whole.

It's easy to complain and harder to take action to actually improve 
things. From my point of view, it seems like you've got an awful lot of 
time for the former and none for the latter.

Regarding the parts of PR besides the newsletter and events, let me know 
once you've done something useful like do the work to close a few PR 
bugs, and we'll talk then.

-- 
Thanks,
Donnie

Donnie Berkholz
Developer, Gentoo Linux
Blog: http://dberkholz.wordpress.com


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Re: [gentoo-dev] PR Project Activity Issues

2009-01-26 Thread Ben de Groot
Donnie Berkholz wrote:
 On 21:30 Mon 26 Jan , AllenJB wrote:
 The Gentoo PR Project currently appears to be having difficulties with 
 keeping up, both with the newsletters and announcements, and I believe 
 this is currently reflecting badly on the project as a whole.
 
 It's easy to complain and harder to take action to actually improve 
 things. From my point of view, it seems like you've got an awful lot of 
 time for the former and none for the latter.
 
 Regarding the parts of PR besides the newsletter and events, let me know 
 once you've done something useful like do the work to close a few PR 
 bugs, and we'll talk then.
 
Allen has real heart for Gentoo and is very active on the forums. He
doesn't deserve to be brushed of like this. He is willing to help, he is
thinking with us and coming up with ideas about how to improve the
distro we all love to use. It is this kind of dismissive behavior that
gives us the name of being arrogant and difficult to work with, at which
point we loose a lot of goodwill from users who are (were) willing to
help. I know you better than that, Donnie. So I'll write it off as a
temporary lapse of judgement.

There is valid critique on the slow functioning of PR, and we should try
to work this out in our mutual benefit. There is room for improvement,
and I'm happy steps are already being taken into that direction (index2
especially). Let's see how we can speed things up and spread the load.
Having more people join the PR team would be a logical step, in my opinion.

Cheers,
-- 
Ben de Groot
Gentoo Linux developer (lxde, media, qt, desktop-misc)
Gentoo Linux Release Engineering PR liaison
__

yng...@gentoo.org
http://ben.liveforge.org/
irc://chat.freenode.net/#gentoo-media
irc://irc.oftc.net/#lxde
__




Re: [gentoo-dev] PR Project Activity Issues

2009-01-26 Thread Alec Warner
On Mon, Jan 26, 2009 at 11:17 PM, Ben de Groot yng...@gentoo.org wrote:
 Donnie Berkholz wrote:
 On 21:30 Mon 26 Jan , AllenJB wrote:
 The Gentoo PR Project currently appears to be having difficulties with
 keeping up, both with the newsletters and announcements, and I believe
 this is currently reflecting badly on the project as a whole.

 It's easy to complain and harder to take action to actually improve
 things. From my point of view, it seems like you've got an awful lot of
 time for the former and none for the latter.

 Regarding the parts of PR besides the newsletter and events, let me know
 once you've done something useful like do the work to close a few PR
 bugs, and we'll talk then.

 Allen has real heart for Gentoo and is very active on the forums. He
 doesn't deserve to be brushed of like this. He is willing to help, he is
 thinking with us and coming up with ideas about how to improve the
 distro we all love to use. It is this kind of dismissive behavior that
 gives us the name of being arrogant and difficult to work with, at which
 point we loose a lot of goodwill from users who are (were) willing to
 help. I know you better than that, Donnie. So I'll write it off as a
 temporary lapse of judgement.

 There is valid critique on the slow functioning of PR, and we should try
 to work this out in our mutual benefit. There is room for improvement,
 and I'm happy steps are already being taken into that direction (index2
 especially). Let's see how we can speed things up and spread the load.
 Having more people join the PR team would be a logical step, in my opinion.

Knowing something is broken is one thing (I think we all agree PR
could be better).

Knowing why it is broken is another.  Trying to come up with a
solution when you don't even know the scope of the problem is
generally a bad idea.  I would be more willing to accept advice and
criticism from someone who was on PR for 30 days and then could
provide some specific feedback on what works and what doesn't.  I
think that is partially what Donnie is trying to communicate with his
comment.

So I say again:

Lack of content?
GuideXML makes it hard to post?
Too few people with posting privs?
Other perceived problems?

A long time ago I suggested some sort of pr-onduty role where
basically for a set period you are the prime pr contact and if someone
has news it is your job to review and post it or reject it.  This was
never implemented; but may be a good idea if we are limited by commit
access.  One of the main problems with posting to an alias is that you
can always not reply and it will become someone else's problem(TM)
until no one replies and the message is ignored.

I for one almost never read pr@ because it is mostly spam and it is
difficult to locate useful requests from crap.  It may be useful to
tag important items with NEWS ITEM or UPDATE or something.

If GuideXML makes it hard to post we can perhaps develop a technical solution.

If there is not enough content I'm sure we can brainstorm ideas on
what we could do (index2 covers this area pretty well IMHO).

But mostly I want to address concrete problems.

-Alec


 Cheers,
 --
 Ben de Groot
 Gentoo Linux developer (lxde, media, qt, desktop-misc)
 Gentoo Linux Release Engineering PR liaison
 __

 yng...@gentoo.org
 http://ben.liveforge.org/
 irc://chat.freenode.net/#gentoo-media
 irc://irc.oftc.net/#lxde
 __