Re: Three-minute timeout during surfing?

2002-08-26 Thread Erik Price


On Monday, August 26, 2002, at 03:09  AM, Ken Ambrose wrote:

> Howdy, all.  I just upgraded my boxen to RH 7.3, and suddenly my webmail
> (SquirrelMail) is taking three minutes just to bring up the login 
> page.  I
> double-checked my httpd.conf file, and HostnameLookups is set to off, 
> so I
> don't -think- it's a reverse-DNS issue.  I'm stumped.  Below is a 
> snippet
> from an ethereal dump.  Any ideas?

Have you had a chance to test it against a non-7.3 machine to make sure 
that it's not a problem on their end?

If you're sure that it has something to do with your upgrade, do you 
have a set of HTTP headers from before you upgraded, for comparison?






Erik




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Re: Three-minute timeout during surfing?

2002-08-26 Thread Ken Ambrose

I'm sorry -- I wasn't explicit enough.  The "boxen" I upgraded -were- the
servers.  The clients are many, and varied, but seem to all experience the
same issue.  Note that of the clients from whom I've heard complaints, all
are behind NAT boxes, though I don't quite see how that would correlate.
(I'm going to give a go from a box with a "real" IP shortly, now that I
think of it...)

-Ken

On Mon, 26 Aug 2002, Erik Price wrote:

>
> On Monday, August 26, 2002, at 03:09  AM, Ken Ambrose wrote:
>
> > Howdy, all.  I just upgraded my boxen to RH 7.3, and suddenly my webmail
> > (SquirrelMail) is taking three minutes just to bring up the login
> > page.  I
> > double-checked my httpd.conf file, and HostnameLookups is set to off,
> > so I
> > don't -think- it's a reverse-DNS issue.  I'm stumped.  Below is a
> > snippet
> > from an ethereal dump.  Any ideas?
>
> Have you had a chance to test it against a non-7.3 machine to make sure
> that it's not a problem on their end?
>
> If you're sure that it has something to do with your upgrade, do you
> have a set of HTTP headers from before you upgraded, for comparison?
>
>
>
>
>
>
> Erik
>
>
>
>
> --
> Erik Price
>
> email: [EMAIL PROTECTED]
> jabber: [EMAIL PROTECTED]
>
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Re: Three-minute timeout during surfing?

2002-08-26 Thread Ben Boulanger

On Mon, 26 Aug 2002, Ken Ambrose wrote:
> Howdy, all.  I just upgraded my boxen to RH 7.3, and suddenly my webmail
> (SquirrelMail) is taking three minutes just to bring up the login page.  I
> double-checked my httpd.conf file, and HostnameLookups is set to off, so I
> don't -think- it's a reverse-DNS issue.  I'm stumped.  Below is a snippet
> from an ethereal dump.  Any ideas?

And the apache logs don't show anything?  What about a tcpdump to see if 
you're getting any retries? 

Ben

-- 

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Re: Three-minute timeout during surfing?

2002-08-26 Thread Steven W. Orr

On Mon, 26 Aug 2002, Ken Ambrose wrote:

=>Howdy, all.  I just upgraded my boxen to RH 7.3, and suddenly my webmail
=>(SquirrelMail) is taking three minutes just to bring up the login page.  I
=>double-checked my httpd.conf file, and HostnameLookups is set to off, so I
=>don't -think- it's a reverse-DNS issue.  I'm stumped.  Below is a snippet
=>from an ethereal dump.  Any ideas?
=>
=>GET /src/login.php HTTP/1.1
=>Host: webmail.xanoptix.com
=>User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.9)
=>Gecko/20020408
=>Accept:
=>text/xml,application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,video/x-mng,image/png,image/jpeg,image/gif;q=0.2,text/css,*/*;q=0.1
=>Accept-Language: en-us, en;q=0.50
=>Accept-Encoding: gzip, deflate, compress;q=0.9
=>Accept-Charset: ISO-8859-1, utf-8;q=0.66, *;q=0.66
=>Keep-Alive: 300
=>Connection: keep-alive
=>Cookie: PHPSESSID=4e0a82542cee47993ed47768344a8362; key=SFW81UI5V1Y%3D
=>
=> - insert three-minute wait here -
=>
=>HTTP/1.1 200 OK
=>Date: Mon, 26 Aug 2002 05:54:03 GMT
=>Server: Apache/1.3.23 (Unix)  (Red-Hat/Linux) mod_python/2.7.6
=>Python/1.5.2 mod_ssl/2.8.7 OpenSSL/0.9.6b DAV/1.0.3 PHP/4.1.2
=>mod_perl/1.26 mod_throttle/3.1.2
=>X-Powered-By: PHP/4.1.2
=>
=>Note that the top portion is all "from" me, and the bottom portion is from
=>the server.
=>
=>Thanks!
=>
=>-Ken
I bet you a beer that if everyone is running identd, your delay will go 
away.

-- 
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-happened but none stranger than this. Does your driver's license say Organ
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Re: Three-minute timeout during surfing?

2002-08-26 Thread Bill Mullen

Ken Ambrose wrote:
> I'm sorry -- I wasn't explicit enough.  The "boxen" I upgraded -were-
> the servers.  The clients are many, and varied, but seem to all
> experience the same issue.  Note that of the clients from whom I've
> heard complaints, all are behind NAT boxes, though I don't quite see
> how that would correlate. (I'm going to give a go from a box with a
> "real" IP shortly, now that I think of it...)

Just some random thoughts that may or may not be leads ...

Are you using plugins that affect the login page, such as Quote of the Day?
Are you authenticating users with the LDAP plugin? Do you force secure
connects, and is the security certificate correct for the new system if you
do?

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car keys to teenage boys."  - P.J. O'Rourke

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Re: Three-minute timeout during surfing?

2002-08-26 Thread bscott

On Mon, 26 Aug 2002, at 12:09am, [EMAIL PROTECTED] wrote:
> Below is a snippet from an ethereal dump.  Any ideas?

  Shutdown everything.  Place system on an isolated network.  Start packet
sniffer (no filter).  Start any services Apache depends on (e.g., a local
DNS resolver).  Start Apache.  Send a single web client request.  Watch to
see if the system is sending any packets (other than the HTTP request).  If
so, find out why, and see if the (lack of) response is the problem.  If not,
the problem must be local -- database problem, maybe?

  The above is crude, but effective.  Tune to be less invasive as needed.

-- 
Ben Scott <[EMAIL PROTECTED]>
| The opinions expressed in this message are those of the author and do not |
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Re: Three-minute timeout during surfing?

2002-08-27 Thread pll


In a message dated: Mon, 26 Aug 2002 20:32:08 EDT
[EMAIL PROTECTED] said:

>On Mon, 26 Aug 2002, at 12:09am, [EMAIL PROTECTED] wrote:
>> Below is a snippet from an ethereal dump.  Any ideas?
>
>  Shutdown everything.  Place system on an isolated network.  Start packet
>sniffer (no filter).  Start any services Apache depends on (e.g., a local
>DNS resolver).  Start Apache.  Send a single web client request.  Watch to
>see if the system is sending any packets (other than the HTTP request).  If
>so, find out why, and see if the (lack of) response is the problem.  If not,
>the problem must be local -- database problem, maybe?

Ahhhm, just curious here, but why would a web server be sending out 
*any* packets, including HTTP requests.  Web servers *serve*, they 
don't request.  Good policy is to have an ip[chain,table]s script 
which prevents outgoing http requests from web servers.

If you're seeing requests *initiated* by your web server, you've got 
a major problem (unless it's something you specifically condone and 
(allowed to be) configured yourself.

-- 

Seeya,
Paul
--
It may look like I'm just sitting here doing nothing,
   but I'm really actively waiting for all my problems to go away.

 If you're not having fun, you're not doing it right!


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Re: Three-minute timeout during surfing?

2002-08-27 Thread bscott

On Tue, 27 Aug 2002, at 9:30am, [EMAIL PROTECTED] wrote:
> Ahhhm, just curious here, but why would a web server be sending out 
> *any* packets, including HTTP requests.

  That's the point.  Obviously, something is broken; the goal is to find out
what.  Maybe it is sending a DNS query, or an ident query, or trying to make
a database connection to something else, or who knows what.  So, first,
eliminate that possibility.

-- 
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Re: Three-minute timeout during surfing?

2002-08-27 Thread Derek D. Martin

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

At some point hitherto, [EMAIL PROTECTED] hath spake thusly:
> >  Shutdown everything.  Place system on an isolated network.  Start packet
> >sniffer (no filter).  Start any services Apache depends on (e.g., a local
> >DNS resolver).  Start Apache.  Send a single web client request.  Watch to
> >see if the system is sending any packets (other than the HTTP request).  If
> >so, find out why, and see if the (lack of) response is the problem.  If not,
> >the problem must be local -- database problem, maybe?
> 
> Ahhhm, just curious here, but why would a web server be sending out 
> *any* packets, including HTTP requests.

LOTS of reasons, depending on what it does:  DNS queries to look up
client addresses;  auth lookups (identd) to look up client
information; database connections for content or data entry; LDAP or
other protocol for network-based authentication, etc. etc. ad nauseum.
Also I'm pretty sure Ben meant "other than answering the HTTP request"
above.

> If you're seeing requests *initiated* by your web server, you've got 
> a major problem (unless it's something you specifically condone and 
> (allowed to be) configured yourself.

That may or may not be true, depending on one's interpretation of the
latter half of that statement, how the system is used, and the skill
of the person maintaining it all...

- -- 
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