Re: [GNC] MacOS Catalina Gnucash 3.7 won't start
Dear John, SOLVED. Thanks for the pointers, your comment that gnucash was stuck waiting for something else to happen got me wondering what else might be pending in the MacOS and eventually led to the solution. My anti-virus software (Webroot Secureanywhere) wasn't yet working on Catalina. It had popped up a dialog box saying it was having trouble, but that dialog box was hidden since there was nothing I could do about it (while I waited for a fix from them) and dismissing or killing the antivirus software would just cause it to respawn and reopen the dialog box. However, that dialog box was preventing apple from popping up a new dialog box asking if it was ok to run an application (gnucash) that had not been downloaded from the app store. Once Webroot was thoroughly killed, apple's question about gnucash could come up and once that dialog box was approved, gnucash was able to run successfully. I hadn't connected the dots since every other application I was running had been unaffected by this pending dialog box issue. Thanks to you and everyone else for your help! -Chris On Mon, Oct 28, 2019 at 12:30 PM John Ralls wrote: > No AppleScript will affect a Gtk application's coordinates, Gtk manages > the screen itself and gets each monitor's coordinates from Quartz Display > Services. No matter, that's not the problem: > > The spindump says that GnuCash hasn't even started. It's hung in > AppleSystemPolicy::waitForEvaluation. Unfortunately neither Google nor > developer.apple.com have any information about what that means. > > Has the Gatekeeper dialog displayed on any of your attempts to start > GnuCash? That's the one saying "Verifying Gnucash.app" with a progress bar. > > One thing to check is that you have "App Store and identified developers" > selection on the General tab of System Preferences>Security & Privacy. I'd > expect that you'd get a dialog box saying that GnuCash isn't from the App > Store if you don't, but that's the area where it's having trouble. Another > thing to try is on the Privacy tab: At the bottom of the list is "Developer > Tools". I don't know if that't there because I have Xcode installed, but if > you have it it offers the option to run software from Terminal that doesn't > meet the system's security policy. I don't have it set on my system and > don't have any trouble running GnuCash, but setting it on yours might > produce some more information. > > Regards, > John Ralls > > > > On Oct 28, 2019, at 7:07 AM, Chris Martin wrote: > > > > Dear David and John, > > Thanks for the suggestion. I do in fact regularly use multiple > external monitors. On the off chance that matters, I unplugged them all > and went to just my main laptop screen only. Repeated all my tests and > gnucash is still sleeping and unresponsive (with no windows). In case > there were windows that were hidden, I asked the finder to show all windows > (reponse: no available windows). On the off-chance that they just had > coordinates that took them offscreen I found an applescript that changes > the coordinates of all windows to put them within the main screen, still no > joy. > > Separately, I sent a message to John with the output of the > spindump but I won't flood the whole group by attaching that here. > > > > Thanks again, > > Chris > > > > On Mon, Oct 28, 2019 at 5:18 AM David T. wrote: > > > > Chris, > > > > Any chance you have or had a second monitor on your system? > > > > On Mon, Oct 28, 2019 at 8:42, John Ralls > > wrote: > > Chris, > > > > Weird. With GnuCash (sort of) running, open > /Applications/Utilities/Activity Monitor. Find gnucash in the process list > and select it. Click the gear icon at the left end of the toolbar and pick > "spindump" from the menu. It will collect for a few seconds and then > present a window with a bunch of stack traces that may show what GnuCash is > waiting for. > > > > Regards, > > John Ralls > > > > > > > On Oct 27, 2019, at 4:53 PM, Chris Martin wrote: > > > > > > Thanks Chris and John, > > >I can confirm that in System Preferences->Security & > > > Privacy->Privacy->Files and Folders Gnucash is shown as "Full Disk > Access" > > > as a result of me adding it to the Full Disk Access list earlier in my > > > debugging. Out of curiosity, I removed it from the Full Disk Access > list > > > and it made no difference. > > >After returning it to "Full Disk Access," I then added the > "--nofile" > > > option to ./Gnucash (and then again in addition to --debug and > --extra) and > > > Gnucash still just hangs with no stdout or stderr output and *without* > > > generating a trace file. Running a ps seems to show that the process > is > > > just sleeping. > > > > > > 25294 s000 S+0:00.00 ./Gnucash --nofile > > > > > > I tried a kill -9 in addition to a kill -2 to get it to write a trace > > > file, but no joy. > > > > > > > > > -Chris > > > > > > On Sun, Oct 27, 2019 at 12:37 PM chris graves > wrote: > > > > > >>
Re: [GNC] AqBanking help for Citi CC (cont'd again)
> On Oct 22, 2019, at 12:33 AM, xngin wrote:
>
> Greetings everyone,
>
> I'm happy to report a working Citi CC OFX Direct Connect through AqBanking.
> It took quite a bit of tinkering to figure out. For a while I was stuck on
> the fact that had to be a UUID4, which AqBanking cannot produce,
> but it seems that Citi changed something and now it works as is.
>
> It may be helpful for me to mention that I first discovered the correct OFX
> request, and then got AqBanking working. A working OFX request is included
> at the bottom of this message. Unfortunately, it has been a while since I
> stumbled upon it and I vaguely recall that the request alone was not enough.
> I am speculating now, but I think I had to enable that 10 minute window
> mentioned in the thread and during it send a simple signon request (with no
> transaction/statement request field). Only after it returned a success was I
> able to request data.
>
> In terms of submitting the request, I have a few working options:
> 1) a POST request with the following headers 'Content-Type':
> "application/x-ofx", 'User-Agent':"InetClntApp/3.0", "Accept":"*/*"
> 2) a call to ofxget (part of ofxtools) with the following configuration file
> (~/.config/ofxtools/ofxget.cfg):
>
> [citi]
> version = 103
> appver = 2500
> creditcard = # 16 digit credit card number #
> org = Citigroup
> fid = 24909
> user = #username#
> url = https://mobilesoa.citi.com/CitiOFXInterface
> pretty = true
> unclosedelements = true
>
> 3) AqBanking v5.7.8 with the following configuration file:
> ~/.aqbanking/settings/users/uid0001.conf
>
> int uniqueId="58"
> char backendName="aqofxconnect"
> char userName="username"
> char userId="username "
> char customerId="username "
> char country="us"
> char bankCode="00"
> int lastSessionId="0"
>
> data {
> backend {
>char bankName="Citi Credit Card"
>char org="Citigroup"
>char fid="24909"
>char serverAddr="https%3A%2F%2Fmobilesoa.citi.com%2FCitiOFXInterface"
>char appId="QWIN"
>char appVer="2500"
>char headerVer="103"
>char clientUid="a fixed UUID4 string"
>int httpVMajor="0"
>int httpVMinor="0"
> } #backend
> } #data
>
>
>
> Finally, here is the working OFX request. If you find this information
> useful, please consider adding it to the GnuCash wiki.
>
> OFXHEADER:100
> DATA:OFXSGML
> VERSION:103
> SECURITY:NONE
> ENCODING:USASCII
> CHARSET:1252
> COMPRESSION:NONE
> OLDFILEUID:NONE
> NEWFILEUID:#random uuid4 or just some random large integer, like
> 20180912052115#
>
>
>
>
>20191020111537.000
>#username#
>#passsword#
>ENG
>Citigroup24909
>QWIN
>2500
>#uuid4, i keep it fixed between sessions, but don't
> recall setting it#
>
>
>
>
>20191021211537.000
>1
>
># 16 digit credit card number#
>
>2019101200
>20191019111537
>Y
>
>
>
>
>
It’s nice to be proven wrong on this…
For me the keys were changing the OFX Server URL in the Bank Settings tab of
the Edit User function in the Aqbanking Setup Wizard to:
https://mobilesoa.citi.com/CitiOFXInterface
Then using a web browser to log into Citicards and setting the 10 minute
validation window,
and going back to the Aqbanking setup (same Bank Settings tab in Edit User) and
clicking the [Retrieve Account List]
I have the Application Version ( in OFX-speak) set to 2700. That shows
up as Quicken 2018. The APPVER of 2500 in the example above is close, if not
already over, the sunset Quicken puts on downloadable transactions after 3
years. No telling how this all will work when Quicken goes to subscription-only
next year.
Hitting the [Retrieve Account List] button may not be necessary vs. just
kicking off a normal data connection. But there is some chatter in the Quicken
user community that you can’t ask for a transaction download during the
connection request with Citi’s 10-minute validation window open. Using the
button worked for me. I didn’t need the new account list from Citi, as my old
account definition still worked once I got the server address fixed.
I didn’t have to mess with NEWFILEID, as aqbanking’s default works fine for me.
(That changes with every connection, so I’m happy not to mess with it.)
--
Dave Reiser
dbrei...@icloud.com
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Re: [GNC] Recording invoice payment issue
Try to implement John’s suggested fix from the bug report and let us know if that does the trick. One other user so far reported that it worked. Regards, Adrien > On Oct 28, 2019 w44d301, at 8:22 PM, Rich Shepard > wrote: > > On Mon, 28 Oct 2019, Adrien Monteleone wrote: > >> But in your case, it looks like even the first set of criteria is not >> visible. > > That's correct. I tried futzing with it but nothing changed. > >> Perhaps try enlarging the entire dialog to see if more shows up. > > As I wrote, only the bottom section expanded, not the top with the hidden > criteria. > > Regards, > > Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Adrien Monteleone wrote: Personally, I don’t care that it is there. Its presence doesn’t mean I’m processing a vendor bill as opposed to a customer invoice. But I can see how it might confuse someone who thinks it doesn’t belong there. It confused me because that's what my eyes saw when the dialog box appeared. Now I know it's the same dialog box used for both vendor and client payments I, too, can live with it. Not being able to select the invoice/vendor, though, is a concern. Regards, Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019, at 5:10 PM, Tommy Trussell wrote:
>
> On Mon, Oct 28, 2019 at 7:01 PM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
>
>>
>>
>>> On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard <
>> rshep...@appl-ecosys.com> wrote:
>>>
>>> On Mon, 28 Oct 2019, Adrien Monteleone wrote:
>>>
With that find dialog up, can you position the mouse in the upper
>> portion
of the window (with the criteria) and scroll? I and others have noticed
this issue with the find dialog recently. I can scroll in mine.
>>>
>>> Adrien,
>>>
>>> If you're referring to the drop-down box there are only two choices ('all
>>> criterial are met' or 'any criteria are met') and I can scroll or click
>> on
>>> the arror to switch between the two. Neither allows me to enter
>> 'criteria'
>>> which would be the client's name.
>>
>> No, I’m referring to the ‘area’ of the window where the criteria are
>> supposed to be listed.
>>
>> In your screenshot you can only see the line with the ‘Add’ and ‘all
>> criteria are met’ buttons, but it appears there are a few pixels of the
>> line visible below that, which is where you enter the criteria. The other
>> recent thread shows that entire line with only multiple criteria becoming
>> an issue. But in your case, it looks like even the first set of criteria is
>> not visible.
>>
>> Perhaps try enlarging the entire dialog to see if more shows up. Or,
>> position the mouse cursor inside that general box and try to scroll. You
>> can also try selecting one of the buttons to give it focus, then using the
>> tab key one or more times to advance the focus and see if then the criteria
>> are visible.
>>>
>>> So we can't search for an outstanding A/R invoice now using that menu
>>> option, eh?
>>
>> It is a bug, already filed I believe. This looks like a regression where
>> someone was trying to fix another bug where the sizing of the two parts of
>> that window were not working correctly. It seems that fix either didn’t
>> work, or made more a mess.
>>
>> Regards,
>> Adrien
>>
>
> Same bug, different window? (Or maybe same window, called from a different
> place.)
> https://bugs.gnucash.org/show_bug.cgi?id=797460
Same window, called from a different place.
There's a fix already committed and it's on a glade file so Rich can try to fix
it himself:
Edit /usr/share/gnucash/gtkbuilder/dialog-search.glade and change the value in
line 305 (the expand property) to True. When you're done it will look like:
True
True
1
Regards,
John Ralls
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Re: [GNC] Recording invoice payment issue
The windows are similarly designed and maybe even are the same base code, but a transaction find and invoice/bill find bring up different criteria that can be selected. The issue looks to be the same or very similar, however. Regards, Adrien > On Oct 28, 2019 w44d301, at 7:10 PM, Tommy Trussell > wrote: > > Same bug, different window? (Or maybe same window, called from a different > place.) > https://bugs.gnucash.org/show_bug.cgi?id=797460 > ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 6:20 PM, Rich Shepard > wrote: > > On Mon, 28 Oct 2019, Derek Atkins wrote: > > >> As for the FIND dialog not working -- it sounds like a geometry issue. >> There is a criteria box at the top. If it's not visible, try resizing the >> window and/or pulling on the lines that separate the frames. > > Well, there is a border around search criteria box, with a heavier line just > above the bottom border. However, no separator or that heavier line responds > with a double-headed arrow when the cursor rests on it. There's nothig to > resize here. I find the same. There is no way to independently adjust the size of the frames within the window. One can only resize the entire window. But in my case (3.7 on Catalina) no matter how I size the window, I can always see the criteria section. I can’t duplicate your screenshot unfortunately. Regards, Adrien ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, Oct 28, 2019 at 7:01 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:
>
>
> > On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard <
> rshep...@appl-ecosys.com> wrote:
> >
> > On Mon, 28 Oct 2019, Adrien Monteleone wrote:
> >
> >> With that find dialog up, can you position the mouse in the upper
> portion
> >> of the window (with the criteria) and scroll? I and others have noticed
> >> this issue with the find dialog recently. I can scroll in mine.
> >
> > Adrien,
> >
> > If you're referring to the drop-down box there are only two choices ('all
> > criterial are met' or 'any criteria are met') and I can scroll or click
> on
> > the arror to switch between the two. Neither allows me to enter
> 'criteria'
> > which would be the client's name.
>
> No, I’m referring to the ‘area’ of the window where the criteria are
> supposed to be listed.
>
> In your screenshot you can only see the line with the ‘Add’ and ‘all
> criteria are met’ buttons, but it appears there are a few pixels of the
> line visible below that, which is where you enter the criteria. The other
> recent thread shows that entire line with only multiple criteria becoming
> an issue. But in your case, it looks like even the first set of criteria is
> not visible.
>
> Perhaps try enlarging the entire dialog to see if more shows up. Or,
> position the mouse cursor inside that general box and try to scroll. You
> can also try selecting one of the buttons to give it focus, then using the
> tab key one or more times to advance the focus and see if then the criteria
> are visible.
> >
> > So we can't search for an outstanding A/R invoice now using that menu
> > option, eh?
>
> It is a bug, already filed I believe. This looks like a regression where
> someone was trying to fix another bug where the sizing of the two parts of
> that window were not working correctly. It seems that fix either didn’t
> work, or made more a mess.
>
> Regards,
> Adrien
>
Same bug, different window? (Or maybe same window, called from a different
place.)
https://bugs.gnucash.org/show_bug.cgi?id=797460
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Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 5:54 PM, Derek Atkins wrote: > > > On Mon, October 28, 2019 6:39 pm, Rich Shepard wrote: > >> That's moot. I opened gnucash several hours later and there was a dialog >> box >> showing outstanding invoices due for payment. I selected the new one (the >> older ones were paid long ago) and processed the payment. The 'print >> check' >> checkbox doesn't belong on that dialog box because we're processing checks >> received and not one of ours to be sent. > > Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor > Bills (i.e. A/P). If your "Invoice" is showing up there, that means you > did it backwards and that you processed it as a Vendor Bill. That's why > it has a checkbox for a check -- because you might want to pay it by > check. Derek, Are you forgetting about the *Invoices* Due Reminder? I understood it to be what Rich was referring to. When I click ‘Process Payment’ from the *Invoices* Due Reminder to mark one of my customer’s invoices as paid, the ‘Print Check’ checkbox is indeed there at the bottom. And although I can’t speak to Rich’s exact issue, I know for a fact, I’m dealing with a customer invoice and not a vendor bill in this case. I also tried the Process Payment function from the Business > Customer menu, as well as doing so via the ‘Pay Invoice’ from the invoice window itself. All three bring up the same dialog and in each case, the ‘Print Check’ option is there, though it is inactive until an invoice is selected for payment. Personally, I don’t care that it is there. Its presence doesn’t mean I’m processing a vendor bill as opposed to a customer invoice. But I can see how it might confuse someone who thinks it doesn’t belong there. Regards, Adrien ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
> On Oct 28, 2019 w44d301, at 5:39 PM, Rich Shepard
> wrote:
>
> On Mon, 28 Oct 2019, Adrien Monteleone wrote:
>
>> With that find dialog up, can you position the mouse in the upper portion
>> of the window (with the criteria) and scroll? I and others have noticed
>> this issue with the find dialog recently. I can scroll in mine.
>
> Adrien,
>
> If you're referring to the drop-down box there are only two choices ('all
> criterial are met' or 'any criteria are met') and I can scroll or click on
> the arror to switch between the two. Neither allows me to enter 'criteria'
> which would be the client's name.
No, I’m referring to the ‘area’ of the window where the criteria are supposed
to be listed.
In your screenshot you can only see the line with the ‘Add’ and ‘all criteria
are met’ buttons, but it appears there are a few pixels of the line visible
below that, which is where you enter the criteria. The other recent thread
shows that entire line with only multiple criteria becoming an issue. But in
your case, it looks like even the first set of criteria is not visible.
Perhaps try enlarging the entire dialog to see if more shows up. Or, position
the mouse cursor inside that general box and try to scroll. You can also try
selecting one of the buttons to give it focus, then using the tab key one or
more times to advance the focus and see if then the criteria are visible.
>
> So we can't search for an outstanding A/R invoice now using that menu
> option, eh?
It is a bug, already filed I believe. This looks like a regression where
someone was trying to fix another bug where the sizing of the two parts of that
window were not working correctly. It seems that fix either didn’t work, or
made more a mess.
Regards,
Adrien
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Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Derek Atkins wrote: Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor Bills (i.e. A/P). If your "Invoice" is showing up there, that means you did it backwards and that you processed it as a Vendor Bill. That's why it has a checkbox for a check -- because you might want to pay it by check. Derek, I explicitly selected Business -> Customer -> Find invoice. And checking just now the dialog box presented when Business -> Vendor -> Find invoice is the same: no text entry widget and the heavier line (seen on the screenshot attached to my original message) cannot be expanded. As for the FIND dialog not working -- it sounds like a geometry issue. There is a criteria box at the top. If it's not visible, try resizing the window and/or pulling on the lines that separate the frames. Well, there is a border around search criteria box, with a heavier line just above the bottom border. However, no separator or that heavier line responds with a double-headed arrow when the cursor rests on it. There's nothig to resize here. Regards, Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, October 28, 2019 6:39 pm, Rich Shepard wrote: > That's moot. I opened gnucash several hours later and there was a dialog > box > showing outstanding invoices due for payment. I selected the new one (the > older ones were paid long ago) and processed the payment. The 'print > check' > checkbox doesn't belong on that dialog box because we're processing checks > received and not one of ours to be sent. Umm, That's a "Bills Due Reminder", which is only supposed to show Vendor Bills (i.e. A/P). If your "Invoice" is showing up there, that means you did it backwards and that you processed it as a Vendor Bill. That's why it has a checkbox for a check -- because you might want to pay it by check. As for the FIND dialog not working -- it sounds like a geometry issue. There is a criteria box at the top. If it's not visible, try resizing the window and/or pulling on the lines that separate the frames. > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Recording invoice payment issue
On Mon, 28 Oct 2019, Adrien Monteleone wrote:
With that find dialog up, can you position the mouse in the upper portion
of the window (with the criteria) and scroll? I and others have noticed
this issue with the find dialog recently. I can scroll in mine.
Adrien,
If you're referring to the drop-down box there are only two choices ('all
criterial are met' or 'any criteria are met') and I can scroll or click on
the arror to switch between the two. Neither allows me to enter 'criteria'
which would be the client's name.
So we can't search for an outstanding A/R invoice now using that menu
option, eh?
Note, you can also bring up an invoice (that is posted) from the Customer
Report for that Customer.
True.
As to why the normal workflow failed, I don’t know what might have caused
that without a few more clues.
That's moot. I opened gnucash several hours later and there was a dialog box
showing outstanding invoices due for payment. I selected the new one (the
older ones were paid long ago) and processed the payment. The 'print check'
checkbox doesn't belong on that dialog box because we're processing checks
received and not one of ours to be sent.
Regards,
Rich
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Re: [GNC] Recording invoice payment issue
Rich, With that find dialog up, can you position the mouse in the upper portion of the window (with the criteria) and scroll? I and others have noticed this issue with the find dialog recently. I can scroll in mine. Note, you can also bring up an invoice (that is posted) from the Customer Report for that Customer. As to why the normal workflow failed, I don’t know what might have caused that without a few more clues. Regards, Adrien > On Oct 28, 2019 w44d301, at 2:39 PM, Rich Shepard > wrote: > > I'm running gnucash-3.7 on Slackware-14.2/x86_64. > > Because my business is cash based I enter invoices only when the client > pays, and I record the payment immediately after posting the invoice. > > Today, this workflow failed. When I tried paying the invoice the dialog box > appeared to be for paying a vendor invoice, not a client payment; the print > check checkbox caught my eye. So, I closed the dialog box and tried again by > finding the new invoice: Business -> Customer -> Find invoice. > Unfortunately, I could not find the invoice because the dialog box has no > text entry widget (see attached screenshot.) > > If I've done something incorrectly please point me in the proper direction. > I want to process this payment so it clears A/R and debits my business > checking account. > > Regards, > > Rich ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Recording invoice payment issue
I'm running gnucash-3.7 on Slackware-14.2/x86_64. Because my business is cash based I enter invoices only when the client pays, and I record the payment immediately after posting the invoice. Today, this workflow failed. When I tried paying the invoice the dialog box appeared to be for paying a vendor invoice, not a client payment; the print check checkbox caught my eye. So, I closed the dialog box and tried again by finding the new invoice: Business -> Customer -> Find invoice. Unfortunately, I could not find the invoice because the dialog box has no text entry widget (see attached screenshot.) If I've done something incorrectly please point me in the proper direction. I want to process this payment so it clears A/R and debits my business checking account. Regards, Rich___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Bill Date Confusion
I recall that there is at least one bug report (or a discussion in a report)
about the ‘Date Opened’ being superfluous and a candidate for being removed.
But I too think of it as the date you happened to create the bill to enter it
in GC. I think it is in a bug about the invoice fields being non-editable
in-place.
The same goes for invoices to customers. I’m not sure how much utility
recording it provides, if any.
Regardless of ‘E’, all line items will be posted to your books as of ‘D’.
Personally, I think an option to post as of the line-item date would have some
use and remove the need for adjusting entries, but I understand why it
currently works the way it does.
So if you want an item with date ‘E’ in an older period to hit your books for
that older period, you would need to create an “Accrued Expenses” account, post
a transaction between it and the actual expense account for that item, then
when you create the bill, you set that line item against Accrued Expenses
instead of the actual expense account. (because it was already recorded) This
new account is a holding location to record expenses in their actual periods
(staying true to the Matching Principle) and still be able to account for them
on vendor bills in later periods. Sometimes, you might have to create the
accrued expense transaction after the bill arrives because you don’t know the
exact date or details at the time you incurred it. If this is a regular
occurrence, you won’t be able to run accurate P until all affected vendor
bills are in hand.
The same would work for the AR side with customers but with an Accrued Revenue
account where you post as work is done, (thus revenue earned) and then later
create an invoice to the customer.
‘A’ should match ‘D’ as you noted.
I’ll add an ‘F’ - GnuCash Due Date should match ‘B’ vendor’s due date.
The ‘Due Date’ (B/F) not showing on the invoice screen would be a good RFE. I
think it should be there. You shouldn’t have to hunt for it.
It does show however on a printed copy. (on screen or paper)
It also shows in the AP register as well as the Bills Due Reminder.
Regards,
Adrien
> On Oct 28, 2019 w44d301, at 11:38 AM, Fran_3 via gnucash-user
> wrote:
>
> On a bill from a vendor I would typically find...
> A - Bill Date
> B - Due Date
> Looking at a bill formerly entered into gnuCash I see 3 dates...
>
> C - Date Opened
> D - Date Posted
> E - Date
> There has been some confusion on which dates on the gnuCash (C, D, E) bill
> would match up with A & B.
> I'm thinking when looking at a formerly entered bill...
>
> C - Date Opened = the date we happen to enter the bill into GnuCash
> D - Date Posted = "Bill Date" on the vendors bill to us ("A" above)
>
> E - Date = Date item was purchased from the vendor when billed monthly for
> multiple purchases (else 1st of prior month to indicate the item was
> purchased last month)
>
> Thanks for any help.
> PS - Note that the "Due Date" does not show on the gnuCash Bill but does
> appear on the Vendor Report (along with "D" above which is referred to as
> "Date Posted" on the formerly posted bill and as simply "Date" on the Vendor
> Report)
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[GNC] To: fellow Santander clients
How many other Santander bank users want .ofx (or .qfx) format reports and statements?With either I and you could reconcile checks more easily. I'm just told I can't get them on my existing accounts there at Santander Business. I hope to coalesce an advocacy group. Brian ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] F::Q -Quote Source Information Inactive
I’ma new user to Linux Mint 19.2, 4.15.0-55-generic trying to installGnuCash 3.7+ withFinance::Quote (F::Q). Iused Software Manager to install. [Apparentlythe same as sudoapt install flatpak | flatpak install flathub org.gnucash.GnuCash.] I then ranthe gnc-fq-update command to installedF::Q,i.e.sudo/var/lib/flatpak/app/org.gnucash.GnuCash/x86_64/stable/bc52ab30f66dced911792133c3dbd930f3f97394c2d51b3a69345a2204b48eb3/files/bin/gnc-fq-update. Thisprovided: Date::Manipis up to date (6.78). Finance::Quoteis up to date (1.49). gnc-fq-checkcommand provided multiple .pmsources(/usr/local/share/perl/5.26.1/Finance/Quote). gnc-fq-dumpyahoo_json KO and gnc-fq-dump -v alphavantage KO (with ALPHAVANTAGE_API_KEY identified) returned the proper stockinformation. Ialso modified‘/var/lib/flatpak/app/org.gnucash.GnuCash/x86_64/stable/bc52ab30f66dced911792133c3dbd930f3f97394c2d51b3a69345a2204b48eb3/files/etc/gnucash/environment.local'toinclude ALPHAVANTAGE_API_KEY=X Unfortunatelythe Menu> Office> GnuCash>Tools> Security Editor> Add> Quote Source Information areais still grayed out. Menu>Office> GnuCash> Help> About> icondisplays “Finance::Quote:-”. Questions: -Howdo I get GnuCash 3.7+ to active F::Q? -Isthere PATH or environment statement thatI should modify? -ShouldI uninstall GnuCash and re-install it in a different manner? InquisitiveQuestion: -Howto launch GnuCash from the gnome Terminal Emulator in a mannersimilar to LibreOffice Calc i.e./usr/local/bin/libreoffice6.3 --calc. Thanksfor the solution(s), Michael ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
[GNC] Bill Date Confusion
On a bill from a vendor I would typically find...
A - Bill Date
B - Due Date
Looking at a bill formerly entered into gnuCash I see 3 dates...
C - Date Opened
D - Date Posted
E - Date
There has been some confusion on which dates on the gnuCash (C, D, E) bill
would match up with A & B.
I'm thinking when looking at a formerly entered bill...
C - Date Opened = the date we happen to enter the bill into GnuCash
D - Date Posted = "Bill Date" on the vendors bill to us ("A" above)
E - Date = Date item was purchased from the vendor when billed monthly for
multiple purchases (else 1st of prior month to indicate the item was purchased
last month)
Thanks for any help.
PS - Note that the "Due Date" does not show on the gnuCash Bill but does appear
on the Vendor Report (along with "D" above which is referred to as "Date
Posted" on the formerly posted bill and as simply "Date" on the Vendor Report)
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Re: [GNC] MacOS Catalina Gnucash 3.7 won't start
No AppleScript will affect a Gtk application's coordinates, Gtk manages the screen itself and gets each monitor's coordinates from Quartz Display Services. No matter, that's not the problem: The spindump says that GnuCash hasn't even started. It's hung in AppleSystemPolicy::waitForEvaluation. Unfortunately neither Google nor developer.apple.com have any information about what that means. Has the Gatekeeper dialog displayed on any of your attempts to start GnuCash? That's the one saying "Verifying Gnucash.app" with a progress bar. One thing to check is that you have "App Store and identified developers" selection on the General tab of System Preferences>Security & Privacy. I'd expect that you'd get a dialog box saying that GnuCash isn't from the App Store if you don't, but that's the area where it's having trouble. Another thing to try is on the Privacy tab: At the bottom of the list is "Developer Tools". I don't know if that't there because I have Xcode installed, but if you have it it offers the option to run software from Terminal that doesn't meet the system's security policy. I don't have it set on my system and don't have any trouble running GnuCash, but setting it on yours might produce some more information. Regards, John Ralls > On Oct 28, 2019, at 7:07 AM, Chris Martin wrote: > > Dear David and John, > Thanks for the suggestion. I do in fact regularly use multiple external > monitors. On the off chance that matters, I unplugged them all and went to > just my main laptop screen only. Repeated all my tests and gnucash is still > sleeping and unresponsive (with no windows). In case there were windows that > were hidden, I asked the finder to show all windows (reponse: no available > windows). On the off-chance that they just had coordinates that took them > offscreen I found an applescript that changes the coordinates of all windows > to put them within the main screen, still no joy. > Separately, I sent a message to John with the output of the spindump but > I won't flood the whole group by attaching that here. > > Thanks again, > Chris > > On Mon, Oct 28, 2019 at 5:18 AM David T. wrote: > > Chris, > > Any chance you have or had a second monitor on your system? > > On Mon, Oct 28, 2019 at 8:42, John Ralls > wrote: > Chris, > > Weird. With GnuCash (sort of) running, open /Applications/Utilities/Activity > Monitor. Find gnucash in the process list and select it. Click the gear icon > at the left end of the toolbar and pick "spindump" from the menu. It will > collect for a few seconds and then present a window with a bunch of stack > traces that may show what GnuCash is waiting for. > > Regards, > John Ralls > > > > On Oct 27, 2019, at 4:53 PM, Chris Martin wrote: > > > > Thanks Chris and John, > >I can confirm that in System Preferences->Security & > > Privacy->Privacy->Files and Folders Gnucash is shown as "Full Disk Access" > > as a result of me adding it to the Full Disk Access list earlier in my > > debugging. Out of curiosity, I removed it from the Full Disk Access list > > and it made no difference. > >After returning it to "Full Disk Access," I then added the "--nofile" > > option to ./Gnucash (and then again in addition to --debug and --extra) and > > Gnucash still just hangs with no stdout or stderr output and *without* > > generating a trace file. Running a ps seems to show that the process is > > just sleeping. > > > > 25294 s000 S+0:00.00 ./Gnucash --nofile > > > > I tried a kill -9 in addition to a kill -2 to get it to write a trace > > file, but no joy. > > > > > > -Chris > > > > On Sun, Oct 27, 2019 at 12:37 PM chris graves wrote: > > > >> Chris, > >> > >> Under System Preferences->Security & Privacy->Privacy->Files and Folders, > >> does Gnucash.app have access to the Documents Folder (or the folder where > >> your Gnucash data file lives? > >> > >> Also, try again running from the terminal and add the --nofile option > >> > >> Chris > >> > >> On Oct 27, 2019, at 12:17 PM, Chris Martin wrote: > >> > >> ./Gnucash --debug --extra > >> > >> > >> > > ___ > > gnucash-user mailing list > > gnucash-user@gnucash.org > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > If you are using Nabble or Gmane, please see > > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > > - > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this
Re: [GNC] MacOS Catalina Gnucash 3.7 won't start
Dear David and John, Thanks for the suggestion. I do in fact regularly use multiple external monitors. On the off chance that matters, I unplugged them all and went to just my main laptop screen only. Repeated all my tests and gnucash is still sleeping and unresponsive (with no windows). In case there were windows that were hidden, I asked the finder to show all windows (reponse: no available windows). On the off-chance that they just had coordinates that took them offscreen I found an applescript that changes the coordinates of all windows to put them within the main screen, still no joy. Separately, I sent a message to John with the output of the spindump but I won't flood the whole group by attaching that here. Thanks again, Chris On Mon, Oct 28, 2019 at 5:18 AM David T. wrote: > > Chris, > > Any chance you have or had a second monitor on your system? > > On Mon, Oct 28, 2019 at 8:42, John Ralls > wrote: > Chris, > > Weird. With GnuCash (sort of) running, open > /Applications/Utilities/Activity Monitor. Find gnucash in the process list > and select it. Click the gear icon at the left end of the toolbar and pick > "spindump" from the menu. It will collect for a few seconds and then > present a window with a bunch of stack traces that may show what GnuCash is > waiting for. > > Regards, > John Ralls > > > > On Oct 27, 2019, at 4:53 PM, Chris Martin wrote: > > > > Thanks Chris and John, > >I can confirm that in System Preferences->Security & > > Privacy->Privacy->Files and Folders Gnucash is shown as "Full Disk > Access" > > as a result of me adding it to the Full Disk Access list earlier in my > > debugging. Out of curiosity, I removed it from the Full Disk Access list > > and it made no difference. > >After returning it to "Full Disk Access," I then added the "--nofile" > > option to ./Gnucash (and then again in addition to --debug and --extra) > and > > Gnucash still just hangs with no stdout or stderr output and *without* > > generating a trace file. Running a ps seems to show that the process is > > just sleeping. > > > > 25294 s000 S+0:00.00 ./Gnucash --nofile > > > > I tried a kill -9 in addition to a kill -2 to get it to write a trace > > file, but no joy. > > > > > > -Chris > > > > On Sun, Oct 27, 2019 at 12:37 PM chris graves > wrote: > > > >> Chris, > >> > >> Under System Preferences->Security & Privacy->Privacy->Files and > Folders, > >> does Gnucash.app have access to the Documents Folder (or the folder > where > >> your Gnucash data file lives? > >> > >> Also, try again running from the terminal and add the --nofile option > >> > >> Chris > >> > >> On Oct 27, 2019, at 12:17 PM, Chris Martin wrote: > >> > >> ./Gnucash --debug --extra > >> > >> > >> > > ___ > > gnucash-user mailing list > > gnucash-user@gnucash.org > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > If you are using Nabble or Gmane, please see > > https://wiki.gnucash.org/wiki/Mailing_Lists > for more information. > > - > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists > for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > > ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Font problem
still looking how to change the font for mac. not the font taht i can set via ~/Library/Application\ Support/Gnucash/config/gtk-3.0/gtk.css but the (system?) default font that is used for error messages etc and whenever not explicit font is specified ... ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] MacOS Catalina Gnucash 3.7 won't start
Chris, Any chance you have or had a second monitor on your system? On Mon, Oct 28, 2019 at 8:42, John Ralls wrote: Chris, Weird. With GnuCash (sort of) running, open /Applications/Utilities/Activity Monitor. Find gnucash in the process list and select it. Click the gear icon at the left end of the toolbar and pick "spindump" from the menu. It will collect for a few seconds and then present a window with a bunch of stack traces that may show what GnuCash is waiting for. Regards, John Ralls > On Oct 27, 2019, at 4:53 PM, Chris Martin wrote: > > Thanks Chris and John, > I can confirm that in System Preferences->Security & > Privacy->Privacy->Files and Folders Gnucash is shown as "Full Disk Access" > as a result of me adding it to the Full Disk Access list earlier in my > debugging. Out of curiosity, I removed it from the Full Disk Access list > and it made no difference. > After returning it to "Full Disk Access," I then added the "--nofile" > option to ./Gnucash (and then again in addition to --debug and --extra) and > Gnucash still just hangs with no stdout or stderr output and *without* > generating a trace file. Running a ps seems to show that the process is > just sleeping. > > 25294 s000 S+ 0:00.00 ./Gnucash --nofile > > I tried a kill -9 in addition to a kill -2 to get it to write a trace > file, but no joy. > > > -Chris > > On Sun, Oct 27, 2019 at 12:37 PM chris graves wrote: > >> Chris, >> >> Under System Preferences->Security & Privacy->Privacy->Files and Folders, >> does Gnucash.app have access to the Documents Folder (or the folder where >> your Gnucash data file lives? >> >> Also, try again running from the terminal and add the --nofile option >> >> Chris >> >> On Oct 27, 2019, at 12:17 PM, Chris Martin wrote: >> >> ./Gnucash --debug --extra >> >> >> > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
