Re: [GNC] Disappearing entries

2020-06-19 Thread Derek Atkins
Carl  writes:

> Well, as it was supposed to happen, all worked out well.  Just changed the
> biggest file or the one named below to some generic file name.  It works
> fineso far.

Just be careful when you open GnuCash.  It is best to just let GnuCash
auto-open the last-used file instead of trying to click on a filemane.
When you click on a file to open you're likely to mis-click and not
notice that you've opened a backup (which, by default, it stored in the
same directory as the main data file).

> Thanks, all,

You're welcome.

Good Luck!

> Carl

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Alton Brantley
Are you, by chance, using the “Import transactions from CSV” capability to 
update your accounts?

If so, you should be aware that sometimes the transaction matched is one that 
has already been reconciled, so it appears that the transaction has been added 
when, in fact, it has updated a previously reconciled transaction, replaced it 
as a “cleared” transaction, and then rereconciles it, leaving the account 
showing a missing transaction.

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Carl
   Well, as it was supposed to happen, all worked out well.  Just changed
   the biggest file or the one named below to some generic file name.  It
   works fineso far.
   Thanks, all,
   Carl
 __

   From: D. [[1]mailto:sunfis...@yahoo.com]
   Subject: [GNC] Disappearing entries
   Date: Thursday, June 18, 2020, 2:34 PM
   To: Carl
   Cc: Michael Hendry; Gnucash Users

Hard to say how bad this is. I'd start with the newest data file (by modificatio
n date) that does NOT include the 14-digit timestamp, and see what was there. Th
at may or may not be the file named "GC January 12 2019.gnucash". More likely it
's newer ("GC January 15 2020.gnucash", for example).

You would then be able to tell how many different times you opened a backup by s
eeing how many log files were created after that last file. Working on a spare c
opy of that last file, you could try running the log files dated afterward to re
create the work. This may or may not work, depending on whether you changed the
account structure. If it works, great. If not, you'll have to recreate the trans
actions manually.

I avoid this problem by only having one simply named basic data file in my data
directory (in my case, "accounts.gnucash"). Backups and dated storage copies get
 placed in remote folders to keep the idiot from screwing things up (which he is
 very good at!).

David T.


 Original Message 
From: [2]l...@ipadring.net
Sent: Thu Jun 18 13:32:14 EDT 2020
To: "D." [3], Michael Hendry [4]
Cc: Derek Atkins [5], Gnucash Users [6]
Subject: Re: [GNC] Disappearing entries

Ok, how do I fix this...or what file should I use?

Carl

On June 18, 2020 4:50:11 PM UTC, "D." [7] wrote:

I'd definitely agree that his data is forked. Both ways!


 Original Message 
From: Michael Hendry [8]
Sent: Thu Jun 18 12:27:13 EDT 2020
To: Derek Atkins [9]
Cc: [10]gnucash-user@gnucash.org, Carl [11]
Subject: Re: [GNC] Disappearing entries


On 18 Jun 2020, at 17:22, Derek Atkins [12] wrote:

Hi,

On Thu, June 18, 2020 11:48 am, Carl wrote:


   Here's the command that's used- gnucash %f

Hmm.. This could be part of the issue.  %f probably means "filename".

So

if you click a file it'll open that one directly and not the main

file.


Below is the name of my GC file (regardless of the name of the

file

below the date and time stamp on the file.on the far   right

of

the file manager...is current for when I last used the   file-

June 17

2020 at 7 PM
 GC January 12 2019.gnucash.20190518080326.gnucash

AND... here we have what could be part of your issue.  This is a

backup

file.  Specifically, this is a backup file that was generated on May

18,

2019 (at 8:03 am).  So at SOME point you started working from a

year-old

backup file.  It's unclear when that happened.  But you have most

likely

forked your data.

Is that a minced oath?

Michael

___
gnucash-user mailing list
[13]gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
[14]https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see
[15]https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

References

   1. mailto:sunfis...@yahoo.com
   2. mailto:l...@ipadring.net
   3. mailto:sunfis...@yahoo.com
   4. mailto:hendry.mich...@gmail.com
   5. mailto:de...@ihtfp.com
   6. mailto:gnucash-user@gnucash.org
   7. mailto:sunfis...@yahoo.com
   8. mailto:hendry.mich...@gmail.com
   9. mailto:de...@ihtfp.com
  10. mailto:gnucash-user@gnucash.org
  11. mailto:l...@ipadring.net
  12. mailto:de...@ihtfp.com
  13. mailto:gnucash-user@gnucash.org
  14. https://lists.gnucash.org/mailman/listinfo/gnucash-user
  15. https://wiki.gnucash.org/wiki/Mailing_Lists
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread D. via gnucash-user
Hard to say how bad this is. I'd start with the newest data file (by 
modification date) that does NOT include the 14-digit timestamp, and see what 
was there. That may or may not be the file named "GC January 12 2019.gnucash". 
More likely it's newer ("GC January 15 2020.gnucash", for example).

You would then be able to tell how many different times you opened a backup by 
seeing how many log files were created after that last file. Working on a spare 
copy of that last file, you could try running the log files dated afterward to 
recreate the work. This may or may not work, depending on whether you changed 
the account structure. If it works, great. If not, you'll have to recreate the 
transactions manually. 

I avoid this problem by only having one simply named basic data file in my data 
directory (in my case, "accounts.gnucash"). Backups and dated storage copies 
get placed in remote folders to keep the idiot from screwing things up (which 
he is very good at!).

David T. 


 Original Message 
From: l...@ipadring.net
Sent: Thu Jun 18 13:32:14 EDT 2020
To: "D." , Michael Hendry 
Cc: Derek Atkins , Gnucash Users 
Subject: Re: [GNC] Disappearing entries

Ok, how do I fix this...or what file should I use?

Carl

On June 18, 2020 4:50:11 PM UTC, "D."  wrote:
>I'd definitely agree that his data is forked. Both ways!
>
>
> Original Message 
>From: Michael Hendry 
>Sent: Thu Jun 18 12:27:13 EDT 2020
>To: Derek Atkins 
>Cc: gnucash-user@gnucash.org, Carl 
>Subject: Re: [GNC] Disappearing entries
>
>> On 18 Jun 2020, at 17:22, Derek Atkins  wrote:
>> 
>> Hi,
>> 
>> On Thu, June 18, 2020 11:48 am, Carl wrote:
>> 
>>>Here's the command that's used- gnucash %f
>> 
>> Hmm.. This could be part of the issue.  %f probably means "filename".
> So
>> if you click a file it'll open that one directly and not the main
>file.
>> 
>> 
>>> Below is the name of my GC file (regardless of the name of the  
>file
>>> below the date and time stamp on the file.on the far   right
>of
>>> the file manager...is current for when I last used the   file-
>June 17
>>> 2020 at 7 PM
>>>  GC January 12 2019.gnucash.20190518080326.gnucash
>> 
>> AND... here we have what could be part of your issue.  This is a
>backup
>> file.  Specifically, this is a backup file that was generated on May
>18,
>> 2019 (at 8:03 am).  So at SOME point you started working from a
>year-old
>> backup file.  It's unclear when that happened.  But you have most
>likely
>> forked your data.
>
>Is that a minced oath?
>
>Michael
>
>___
>gnucash-user mailing list
>gnucash-user@gnucash.org
>To update your subscription preferences or to unsubscribe:
>https://lists.gnucash.org/mailman/listinfo/gnucash-user
>If you are using Nabble or Gmane, please see
>https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>-
>Please remember to CC this list on all your replies.
>You can do this by using Reply-To-List or Reply-All.

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread look
Ok, how do I fix this...or what file should I use?

Carl

On June 18, 2020 4:50:11 PM UTC, "D."  wrote:
>I'd definitely agree that his data is forked. Both ways!
>
>
> Original Message 
>From: Michael Hendry 
>Sent: Thu Jun 18 12:27:13 EDT 2020
>To: Derek Atkins 
>Cc: gnucash-user@gnucash.org, Carl 
>Subject: Re: [GNC] Disappearing entries
>
>> On 18 Jun 2020, at 17:22, Derek Atkins  wrote:
>> 
>> Hi,
>> 
>> On Thu, June 18, 2020 11:48 am, Carl wrote:
>> 
>>>Here's the command that's used- gnucash %f
>> 
>> Hmm.. This could be part of the issue.  %f probably means "filename".
> So
>> if you click a file it'll open that one directly and not the main
>file.
>> 
>> 
>>> Below is the name of my GC file (regardless of the name of the  
>file
>>> below the date and time stamp on the file.on the far   right
>of
>>> the file manager...is current for when I last used the   file-
>June 17
>>> 2020 at 7 PM
>>>  GC January 12 2019.gnucash.20190518080326.gnucash
>> 
>> AND... here we have what could be part of your issue.  This is a
>backup
>> file.  Specifically, this is a backup file that was generated on May
>18,
>> 2019 (at 8:03 am).  So at SOME point you started working from a
>year-old
>> backup file.  It's unclear when that happened.  But you have most
>likely
>> forked your data.
>
>Is that a minced oath?
>
>Michael
>
>___
>gnucash-user mailing list
>gnucash-user@gnucash.org
>To update your subscription preferences or to unsubscribe:
>https://lists.gnucash.org/mailman/listinfo/gnucash-user
>If you are using Nabble or Gmane, please see
>https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>-
>Please remember to CC this list on all your replies.
>You can do this by using Reply-To-List or Reply-All.
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread D. via gnucash-user
I'd definitely agree that his data is forked. Both ways!


 Original Message 
From: Michael Hendry 
Sent: Thu Jun 18 12:27:13 EDT 2020
To: Derek Atkins 
Cc: gnucash-user@gnucash.org, Carl 
Subject: Re: [GNC] Disappearing entries

> On 18 Jun 2020, at 17:22, Derek Atkins  wrote:
> 
> Hi,
> 
> On Thu, June 18, 2020 11:48 am, Carl wrote:
> 
>>Here's the command that's used- gnucash %f
> 
> Hmm.. This could be part of the issue.  %f probably means "filename".  So
> if you click a file it'll open that one directly and not the main file.
> 
> 
>> Below is the name of my GC file (regardless of the name of the   file
>> below the date and time stamp on the file.on the far   right of
>> the file manager...is current for when I last used the   file- June 17
>> 2020 at 7 PM
>>  GC January 12 2019.gnucash.20190518080326.gnucash
> 
> AND... here we have what could be part of your issue.  This is a backup
> file.  Specifically, this is a backup file that was generated on May 18,
> 2019 (at 8:03 am).  So at SOME point you started working from a year-old
> backup file.  It's unclear when that happened.  But you have most likely
> forked your data.

Is that a minced oath?

Michael

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Michael Hendry
> On 18 Jun 2020, at 17:22, Derek Atkins  wrote:
> 
> Hi,
> 
> On Thu, June 18, 2020 11:48 am, Carl wrote:
> 
>>Here's the command that's used- gnucash %f
> 
> Hmm.. This could be part of the issue.  %f probably means "filename".  So
> if you click a file it'll open that one directly and not the main file.
> 
> 
>> Below is the name of my GC file (regardless of the name of the   file
>> below the date and time stamp on the file.on the far   right of
>> the file manager...is current for when I last used the   file- June 17
>> 2020 at 7 PM
>>  GC January 12 2019.gnucash.20190518080326.gnucash
> 
> AND... here we have what could be part of your issue.  This is a backup
> file.  Specifically, this is a backup file that was generated on May 18,
> 2019 (at 8:03 am).  So at SOME point you started working from a year-old
> backup file.  It's unclear when that happened.  But you have most likely
> forked your data.

Is that a minced oath?

Michael

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Derek Atkins
Hi,

On Thu, June 18, 2020 11:48 am, Carl wrote:

> Here's the command that's used- gnucash %f

Hmm.. This could be part of the issue.  %f probably means "filename".  So
if you click a file it'll open that one directly and not the main file.


> Below is the name of my GC file (regardless of the name of the   file
> below the date and time stamp on the file.on the far   right of
> the file manager...is current for when I last used the   file- June 17
> 2020 at 7 PM
>   GC January 12 2019.gnucash.20190518080326.gnucash

AND... here we have what could be part of your issue.  This is a backup
file.  Specifically, this is a backup file that was generated on May 18,
2019 (at 8:03 am).  So at SOME point you started working from a year-old
backup file.  It's unclear when that happened.  But you have most likely
forked your data.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Carl
 __

   From: Derek Atkins [[1]mailto:de...@ihtfp.com]
   Subject: [GNC] Disappearing entries
   Date: Thursday, June 18, 2020, 11:27 AM
   To: Carl
   Cc: [2]gnucash-user@gnucash.org

Hi,

Carl [3] writes:

Okay, so you're on current GnuCash on Linux.  Good.


3) How do you open GnuCash and/or the GnuCash data file?

   I click on a shortcut link on my desktop

What, exactly, is the shortcut running?  What is the embedded "commandline"?
Is it a link to a file or the app directly?
(I'm just wondering if, by chance, you're opening a backup file).

   Here's the command that's used- gnucash %f

4) How are you shutting down GnuCash?

   I click "Save"if not previously saved and then click the X in the
   top left of the GC screen

Okay, just making sure you don't shutdown the computer with GnuCash
still running.


   5) What backend storage method are you using?

   Don't know exactly what that means?  Maybe it means where and how is
   the gc work file stored?  It's local.

The question is more, is it XML or SQL?  Both could be local.
If you run "file /path/to/your/datafile.gnucash" what does it say?
If it says 'gzip' then it's XML.

   I assume it's xml as when in GC I used File>Save as-> and the
   format it presented was xml

   Below is the name of my GC file (regardless of the name of the file
   below the date and time stamp on the file.on the far right of the
   file manager...is current for when I last used the file- June 17 2020
   at 7 PM
   GC January 12 2019.gnucash.20190518080326.gnucash

6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?

   Yes, very sure.

GnuCash is very unlikely to have lost your data.  When these kinds of
errors occur, they are ostensibly an PEBKAC issue, either a view that
hides the data, a non-default sort that makes data look wrong, opening a
backup file instead of the main data file, etc.


   Thanks,

   Carl


Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

-derek

References

   1. mailto:de...@ihtfp.com
   2. mailto:gnucash-user@gnucash.org
   3. mailto:l...@ipadring.net
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-18 Thread Derek Atkins
Hi,

Carl  writes:

Okay, so you're on current GnuCash on Linux.  Good.

> 3) How do you open GnuCash and/or the GnuCash data file?
>
>I click on a shortcut link on my desktop

What, exactly, is the shortcut running?  What is the embedded "commandline"?
Is it a link to a file or the app directly?
(I'm just wondering if, by chance, you're opening a backup file).

> 4) How are you shutting down GnuCash?
>
>I click "Save"if not previously saved and then click the X in the
>top left of the GC screen

Okay, just making sure you don't shutdown the computer with GnuCash
still running.

>5) What backend storage method are you using?
>
>Don't know exactly what that means?  Maybe it means where and how is
>the gc work file stored?  It's local.

The question is more, is it XML or SQL?  Both could be local.
If you run "file /path/to/your/datafile.gnucash" what does it say?
If it says 'gzip' then it's XML.

> 6) Are you SURE that you're not somehow modifying a reconciled transaction
> from the other side?
>
>Yes, very sure.

GnuCash is very unlikely to have lost your data.  When these kinds of
errors occur, they are ostensibly an PEBKAC issue, either a view that
hides the data, a non-default sort that makes data look wrong, opening a
backup file instead of the main data file, etc.

>Thanks,
>
>Carl

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-17 Thread Carl
 __

   From: Derek Atkins [[1]mailto:de...@ihtfp.com]
   Subject: [GNC] Disappearing entries
   Date: Wednesday, June 17, 2020, 8:11 PM
   To: Carl
   Cc: [2]gnucash-user@gnucash.org

Hi Carl,

On Wed, June 17, 2020 7:34 pm, Carl wrote:

   Hello all,

   For many years a recurring, but not too frequent, problem has been that
   in a credit card account entries will disappear or a previously
   reconciled balance will be wrong even though I did nothing to change
   the account or the bank account it might be associated with.

   Today, for example, I looked at one of my VISA credit card accounts
   (that I rarely use),  and to my surprise the balance was $4,350.25 even
   though, last week, I had reconciled the account and the balance was
   zero. And, no, I hadn't changed any of the other accounts in GC or
   imported any transactions so there's no reason from my usage that
   could've caused this.

   This same sort of problem has happened enough to make ya' pretty
   nervous in thinking, "what surprises am I going to find this time?"

   Any idea how to fix this?

   Thanks,

   Carl

Several questions come to mind to help you with this:

1) What version of GnuCash are you using?

   I'm running 3.10

2) What OS/Distro are you using?


   Linux Ubuntu Mate 18.04

3) How do you open GnuCash and/or the GnuCash data file?

   I click on a shortcut link on my desktop

4) How are you shutting down GnuCash?

   I click "Save"if not previously saved and then click the X in the
   top left of the GC screen

   5) What backend storage method are you using?

   Don't know exactly what that means?  Maybe it means where and how is
   the gc work file stored?  It's local.

6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?

   Yes, very sure.

   Thanks,

   Carl



Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

-derek

References

   1. mailto:de...@ihtfp.com
   2. mailto:gnucash-user@gnucash.org
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-17 Thread David Carlson
Most probably no complete transactions have actually disappeared,  yet your
email suggests that you have not ruled out that possibility in your case.

If that had actually happened,  some other account would also have
changed.  Granted, if it were an income or expense account, it might not
jump out as an error.

Has the anomaly  always appeared as a starting balance error in a
reconciliation,  or has it appeared as a discrepancy in a total running
balance?

Has it ever corrected itself or has it ever been necessary to add a
transaction rather than simply re-do the last reconciliation?



On Wed, Jun 17, 2020, 7:18 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> What operating system and what version of GnuCash?
>
> Note that changing just about anything in a transaction will unreconcile
> it, though this should not affect the balance.
>
> As for ‘missing’ transactions, do you ever use a filtered view? (I believe
> an indication the register is filtered will show near the top right)
>
> Regards,
> Adrien
>
>
>
> > On Jun 17, 2020 w25d169, at 6:34 PM, Carl  wrote:
> >
> >   Hello all,
> >
> >   For many years a recurring, but not too frequent, problem has been that
> >   in a credit card account entries will disappear or a previously
> >   reconciled balance will be wrong even though I did nothing to change
> >   the account or the bank account it might be associated with.
> >
> >   Today, for example, I looked at one of my VISA credit card accounts
> >   (that I rarely use),  and to my surprise the balance was $4,350.25 even
> >   though, last week, I had reconciled the account and the balance was
> >   zero. And, no, I hadn't changed any of the other accounts in GC or
> >   imported any transactions so there's no reason from my usage that
> >   could've caused this.
> >
> >   This same sort of problem has happened enough to make ya' pretty
> >   nervous in thinking, "what surprises am I going to find this time?"
> >
> >   Any idea how to fix this?
>
>
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> If you are using Nabble or Gmane, please see
> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
>
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-17 Thread Adrien Monteleone
What operating system and what version of GnuCash?

Note that changing just about anything in a transaction will unreconcile it, 
though this should not affect the balance.

As for ‘missing’ transactions, do you ever use a filtered view? (I believe an 
indication the register is filtered will show near the top right)

Regards,
Adrien



> On Jun 17, 2020 w25d169, at 6:34 PM, Carl  wrote:
> 
>   Hello all,
> 
>   For many years a recurring, but not too frequent, problem has been that
>   in a credit card account entries will disappear or a previously
>   reconciled balance will be wrong even though I did nothing to change
>   the account or the bank account it might be associated with.
> 
>   Today, for example, I looked at one of my VISA credit card accounts
>   (that I rarely use),  and to my surprise the balance was $4,350.25 even
>   though, last week, I had reconciled the account and the balance was
>   zero. And, no, I hadn't changed any of the other accounts in GC or
>   imported any transactions so there's no reason from my usage that
>   could've caused this.
> 
>   This same sort of problem has happened enough to make ya' pretty
>   nervous in thinking, "what surprises am I going to find this time?"
> 
>   Any idea how to fix this?


___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


Re: [GNC] Disappearing entries

2020-06-17 Thread Derek Atkins
Hi Carl,

On Wed, June 17, 2020 7:34 pm, Carl wrote:
>Hello all,
>
>For many years a recurring, but not too frequent, problem has been that
>in a credit card account entries will disappear or a previously
>reconciled balance will be wrong even though I did nothing to change
>the account or the bank account it might be associated with.
>
>Today, for example, I looked at one of my VISA credit card accounts
>(that I rarely use),  and to my surprise the balance was $4,350.25 even
>though, last week, I had reconciled the account and the balance was
>zero. And, no, I hadn't changed any of the other accounts in GC or
>imported any transactions so there's no reason from my usage that
>could've caused this.
>
>This same sort of problem has happened enough to make ya' pretty
>nervous in thinking, "what surprises am I going to find this time?"
>
>Any idea how to fix this?
>
>Thanks,
>
>Carl

Several questions come to mind to help you with this:

1) What version of GnuCash are you using?
2) What OS/Distro are you using?
3) How do you open GnuCash and/or the GnuCash data file?
4) How are you shutting down GnuCash?
5) What backend storage method are you using?
6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.


[GNC] Disappearing entries

2020-06-17 Thread Carl
   Hello all,

   For many years a recurring, but not too frequent, problem has been that
   in a credit card account entries will disappear or a previously
   reconciled balance will be wrong even though I did nothing to change
   the account or the bank account it might be associated with.

   Today, for example, I looked at one of my VISA credit card accounts
   (that I rarely use),  and to my surprise the balance was $4,350.25 even
   though, last week, I had reconciled the account and the balance was
   zero. And, no, I hadn't changed any of the other accounts in GC or
   imported any transactions so there's no reason from my usage that
   could've caused this.

   This same sort of problem has happened enough to make ya' pretty
   nervous in thinking, "what surprises am I going to find this time?"

   Any idea how to fix this?

   Thanks,

   Carl
___
gnucash-user mailing list
gnucash-user@gnucash.org
To update your subscription preferences or to unsubscribe:
https://lists.gnucash.org/mailman/listinfo/gnucash-user
If you are using Nabble or Gmane, please see 
https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
-
Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.