Re: [GNC] Disappearing entries
Carl writes: > Well, as it was supposed to happen, all worked out well. Just changed the > biggest file or the one named below to some generic file name. It works > fineso far. Just be careful when you open GnuCash. It is best to just let GnuCash auto-open the last-used file instead of trying to click on a filemane. When you click on a file to open you're likely to mis-click and not notice that you've opened a backup (which, by default, it stored in the same directory as the main data file). > Thanks, all, You're welcome. Good Luck! > Carl > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Are you, by chance, using the “Import transactions from CSV” capability to update your accounts? If so, you should be aware that sometimes the transaction matched is one that has already been reconciled, so it appears that the transaction has been added when, in fact, it has updated a previously reconciled transaction, replaced it as a “cleared” transaction, and then rereconciles it, leaving the account showing a missing transaction. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Well, as it was supposed to happen, all worked out well. Just changed the biggest file or the one named below to some generic file name. It works fineso far. Thanks, all, Carl __ From: D. [[1]mailto:sunfis...@yahoo.com] Subject: [GNC] Disappearing entries Date: Thursday, June 18, 2020, 2:34 PM To: Carl Cc: Michael Hendry; Gnucash Users Hard to say how bad this is. I'd start with the newest data file (by modificatio n date) that does NOT include the 14-digit timestamp, and see what was there. Th at may or may not be the file named "GC January 12 2019.gnucash". More likely it 's newer ("GC January 15 2020.gnucash", for example). You would then be able to tell how many different times you opened a backup by s eeing how many log files were created after that last file. Working on a spare c opy of that last file, you could try running the log files dated afterward to re create the work. This may or may not work, depending on whether you changed the account structure. If it works, great. If not, you'll have to recreate the trans actions manually. I avoid this problem by only having one simply named basic data file in my data directory (in my case, "accounts.gnucash"). Backups and dated storage copies get placed in remote folders to keep the idiot from screwing things up (which he is very good at!). David T. Original Message From: [2]l...@ipadring.net Sent: Thu Jun 18 13:32:14 EDT 2020 To: "D." [3], Michael Hendry [4] Cc: Derek Atkins [5], Gnucash Users [6] Subject: Re: [GNC] Disappearing entries Ok, how do I fix this...or what file should I use? Carl On June 18, 2020 4:50:11 PM UTC, "D." [7] wrote: I'd definitely agree that his data is forked. Both ways! Original Message From: Michael Hendry [8] Sent: Thu Jun 18 12:27:13 EDT 2020 To: Derek Atkins [9] Cc: [10]gnucash-user@gnucash.org, Carl [11] Subject: Re: [GNC] Disappearing entries On 18 Jun 2020, at 17:22, Derek Atkins [12] wrote: Hi, On Thu, June 18, 2020 11:48 am, Carl wrote: Here's the command that's used- gnucash %f Hmm.. This could be part of the issue. %f probably means "filename". So if you click a file it'll open that one directly and not the main file. Below is the name of my GC file (regardless of the name of the file below the date and time stamp on the file.on the far right of the file manager...is current for when I last used the file- June 17 2020 at 7 PM GC January 12 2019.gnucash.20190518080326.gnucash AND... here we have what could be part of your issue. This is a backup file. Specifically, this is a backup file that was generated on May 18, 2019 (at 8:03 am). So at SOME point you started working from a year-old backup file. It's unclear when that happened. But you have most likely forked your data. Is that a minced oath? Michael ___ gnucash-user mailing list [13]gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: [14]https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see [15]https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. References 1. mailto:sunfis...@yahoo.com 2. mailto:l...@ipadring.net 3. mailto:sunfis...@yahoo.com 4. mailto:hendry.mich...@gmail.com 5. mailto:de...@ihtfp.com 6. mailto:gnucash-user@gnucash.org 7. mailto:sunfis...@yahoo.com 8. mailto:hendry.mich...@gmail.com 9. mailto:de...@ihtfp.com 10. mailto:gnucash-user@gnucash.org 11. mailto:l...@ipadring.net 12. mailto:de...@ihtfp.com 13. mailto:gnucash-user@gnucash.org 14. https://lists.gnucash.org/mailman/listinfo/gnucash-user 15. https://wiki.gnucash.org/wiki/Mailing_Lists ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Hard to say how bad this is. I'd start with the newest data file (by modification date) that does NOT include the 14-digit timestamp, and see what was there. That may or may not be the file named "GC January 12 2019.gnucash". More likely it's newer ("GC January 15 2020.gnucash", for example). You would then be able to tell how many different times you opened a backup by seeing how many log files were created after that last file. Working on a spare copy of that last file, you could try running the log files dated afterward to recreate the work. This may or may not work, depending on whether you changed the account structure. If it works, great. If not, you'll have to recreate the transactions manually. I avoid this problem by only having one simply named basic data file in my data directory (in my case, "accounts.gnucash"). Backups and dated storage copies get placed in remote folders to keep the idiot from screwing things up (which he is very good at!). David T. Original Message From: l...@ipadring.net Sent: Thu Jun 18 13:32:14 EDT 2020 To: "D." , Michael Hendry Cc: Derek Atkins , Gnucash Users Subject: Re: [GNC] Disappearing entries Ok, how do I fix this...or what file should I use? Carl On June 18, 2020 4:50:11 PM UTC, "D." wrote: >I'd definitely agree that his data is forked. Both ways! > > > Original Message >From: Michael Hendry >Sent: Thu Jun 18 12:27:13 EDT 2020 >To: Derek Atkins >Cc: gnucash-user@gnucash.org, Carl >Subject: Re: [GNC] Disappearing entries > >> On 18 Jun 2020, at 17:22, Derek Atkins wrote: >> >> Hi, >> >> On Thu, June 18, 2020 11:48 am, Carl wrote: >> >>>Here's the command that's used- gnucash %f >> >> Hmm.. This could be part of the issue. %f probably means "filename". > So >> if you click a file it'll open that one directly and not the main >file. >> >> >>> Below is the name of my GC file (regardless of the name of the >file >>> below the date and time stamp on the file.on the far right >of >>> the file manager...is current for when I last used the file- >June 17 >>> 2020 at 7 PM >>> GC January 12 2019.gnucash.20190518080326.gnucash >> >> AND... here we have what could be part of your issue. This is a >backup >> file. Specifically, this is a backup file that was generated on May >18, >> 2019 (at 8:03 am). So at SOME point you started working from a >year-old >> backup file. It's unclear when that happened. But you have most >likely >> forked your data. > >Is that a minced oath? > >Michael > >___ >gnucash-user mailing list >gnucash-user@gnucash.org >To update your subscription preferences or to unsubscribe: >https://lists.gnucash.org/mailman/listinfo/gnucash-user >If you are using Nabble or Gmane, please see >https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >- >Please remember to CC this list on all your replies. >You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Ok, how do I fix this...or what file should I use? Carl On June 18, 2020 4:50:11 PM UTC, "D." wrote: >I'd definitely agree that his data is forked. Both ways! > > > Original Message >From: Michael Hendry >Sent: Thu Jun 18 12:27:13 EDT 2020 >To: Derek Atkins >Cc: gnucash-user@gnucash.org, Carl >Subject: Re: [GNC] Disappearing entries > >> On 18 Jun 2020, at 17:22, Derek Atkins wrote: >> >> Hi, >> >> On Thu, June 18, 2020 11:48 am, Carl wrote: >> >>>Here's the command that's used- gnucash %f >> >> Hmm.. This could be part of the issue. %f probably means "filename". > So >> if you click a file it'll open that one directly and not the main >file. >> >> >>> Below is the name of my GC file (regardless of the name of the >file >>> below the date and time stamp on the file.on the far right >of >>> the file manager...is current for when I last used the file- >June 17 >>> 2020 at 7 PM >>> GC January 12 2019.gnucash.20190518080326.gnucash >> >> AND... here we have what could be part of your issue. This is a >backup >> file. Specifically, this is a backup file that was generated on May >18, >> 2019 (at 8:03 am). So at SOME point you started working from a >year-old >> backup file. It's unclear when that happened. But you have most >likely >> forked your data. > >Is that a minced oath? > >Michael > >___ >gnucash-user mailing list >gnucash-user@gnucash.org >To update your subscription preferences or to unsubscribe: >https://lists.gnucash.org/mailman/listinfo/gnucash-user >If you are using Nabble or Gmane, please see >https://wiki.gnucash.org/wiki/Mailing_Lists for more information. >- >Please remember to CC this list on all your replies. >You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
I'd definitely agree that his data is forked. Both ways! Original Message From: Michael Hendry Sent: Thu Jun 18 12:27:13 EDT 2020 To: Derek Atkins Cc: gnucash-user@gnucash.org, Carl Subject: Re: [GNC] Disappearing entries > On 18 Jun 2020, at 17:22, Derek Atkins wrote: > > Hi, > > On Thu, June 18, 2020 11:48 am, Carl wrote: > >>Here's the command that's used- gnucash %f > > Hmm.. This could be part of the issue. %f probably means "filename". So > if you click a file it'll open that one directly and not the main file. > > >> Below is the name of my GC file (regardless of the name of the file >> below the date and time stamp on the file.on the far right of >> the file manager...is current for when I last used the file- June 17 >> 2020 at 7 PM >> GC January 12 2019.gnucash.20190518080326.gnucash > > AND... here we have what could be part of your issue. This is a backup > file. Specifically, this is a backup file that was generated on May 18, > 2019 (at 8:03 am). So at SOME point you started working from a year-old > backup file. It's unclear when that happened. But you have most likely > forked your data. Is that a minced oath? Michael ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
> On 18 Jun 2020, at 17:22, Derek Atkins wrote: > > Hi, > > On Thu, June 18, 2020 11:48 am, Carl wrote: > >>Here's the command that's used- gnucash %f > > Hmm.. This could be part of the issue. %f probably means "filename". So > if you click a file it'll open that one directly and not the main file. > > >> Below is the name of my GC file (regardless of the name of the file >> below the date and time stamp on the file.on the far right of >> the file manager...is current for when I last used the file- June 17 >> 2020 at 7 PM >> GC January 12 2019.gnucash.20190518080326.gnucash > > AND... here we have what could be part of your issue. This is a backup > file. Specifically, this is a backup file that was generated on May 18, > 2019 (at 8:03 am). So at SOME point you started working from a year-old > backup file. It's unclear when that happened. But you have most likely > forked your data. Is that a minced oath? Michael ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Hi, On Thu, June 18, 2020 11:48 am, Carl wrote: > Here's the command that's used- gnucash %f Hmm.. This could be part of the issue. %f probably means "filename". So if you click a file it'll open that one directly and not the main file. > Below is the name of my GC file (regardless of the name of the file > below the date and time stamp on the file.on the far right of > the file manager...is current for when I last used the file- June 17 > 2020 at 7 PM > GC January 12 2019.gnucash.20190518080326.gnucash AND... here we have what could be part of your issue. This is a backup file. Specifically, this is a backup file that was generated on May 18, 2019 (at 8:03 am). So at SOME point you started working from a year-old backup file. It's unclear when that happened. But you have most likely forked your data. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
__ From: Derek Atkins [[1]mailto:de...@ihtfp.com] Subject: [GNC] Disappearing entries Date: Thursday, June 18, 2020, 11:27 AM To: Carl Cc: [2]gnucash-user@gnucash.org Hi, Carl [3] writes: Okay, so you're on current GnuCash on Linux. Good. 3) How do you open GnuCash and/or the GnuCash data file? I click on a shortcut link on my desktop What, exactly, is the shortcut running? What is the embedded "commandline"? Is it a link to a file or the app directly? (I'm just wondering if, by chance, you're opening a backup file). Here's the command that's used- gnucash %f 4) How are you shutting down GnuCash? I click "Save"if not previously saved and then click the X in the top left of the GC screen Okay, just making sure you don't shutdown the computer with GnuCash still running. 5) What backend storage method are you using? Don't know exactly what that means? Maybe it means where and how is the gc work file stored? It's local. The question is more, is it XML or SQL? Both could be local. If you run "file /path/to/your/datafile.gnucash" what does it say? If it says 'gzip' then it's XML. I assume it's xml as when in GC I used File>Save as-> and the format it presented was xml Below is the name of my GC file (regardless of the name of the file below the date and time stamp on the file.on the far right of the file manager...is current for when I last used the file- June 17 2020 at 7 PM GC January 12 2019.gnucash.20190518080326.gnucash 6) Are you SURE that you're not somehow modifying a reconciled transaction from the other side? Yes, very sure. GnuCash is very unlikely to have lost your data. When these kinds of errors occur, they are ostensibly an PEBKAC issue, either a view that hides the data, a non-default sort that makes data look wrong, opening a backup file instead of the main data file, etc. Thanks, Carl Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. -derek References 1. mailto:de...@ihtfp.com 2. mailto:gnucash-user@gnucash.org 3. mailto:l...@ipadring.net ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Hi, Carl writes: Okay, so you're on current GnuCash on Linux. Good. > 3) How do you open GnuCash and/or the GnuCash data file? > >I click on a shortcut link on my desktop What, exactly, is the shortcut running? What is the embedded "commandline"? Is it a link to a file or the app directly? (I'm just wondering if, by chance, you're opening a backup file). > 4) How are you shutting down GnuCash? > >I click "Save"if not previously saved and then click the X in the >top left of the GC screen Okay, just making sure you don't shutdown the computer with GnuCash still running. >5) What backend storage method are you using? > >Don't know exactly what that means? Maybe it means where and how is >the gc work file stored? It's local. The question is more, is it XML or SQL? Both could be local. If you run "file /path/to/your/datafile.gnucash" what does it say? If it says 'gzip' then it's XML. > 6) Are you SURE that you're not somehow modifying a reconciled transaction > from the other side? > >Yes, very sure. GnuCash is very unlikely to have lost your data. When these kinds of errors occur, they are ostensibly an PEBKAC issue, either a view that hides the data, a non-default sort that makes data look wrong, opening a backup file instead of the main data file, etc. >Thanks, > >Carl > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
__ From: Derek Atkins [[1]mailto:de...@ihtfp.com] Subject: [GNC] Disappearing entries Date: Wednesday, June 17, 2020, 8:11 PM To: Carl Cc: [2]gnucash-user@gnucash.org Hi Carl, On Wed, June 17, 2020 7:34 pm, Carl wrote: Hello all, For many years a recurring, but not too frequent, problem has been that in a credit card account entries will disappear or a previously reconciled balance will be wrong even though I did nothing to change the account or the bank account it might be associated with. Today, for example, I looked at one of my VISA credit card accounts (that I rarely use), and to my surprise the balance was $4,350.25 even though, last week, I had reconciled the account and the balance was zero. And, no, I hadn't changed any of the other accounts in GC or imported any transactions so there's no reason from my usage that could've caused this. This same sort of problem has happened enough to make ya' pretty nervous in thinking, "what surprises am I going to find this time?" Any idea how to fix this? Thanks, Carl Several questions come to mind to help you with this: 1) What version of GnuCash are you using? I'm running 3.10 2) What OS/Distro are you using? Linux Ubuntu Mate 18.04 3) How do you open GnuCash and/or the GnuCash data file? I click on a shortcut link on my desktop 4) How are you shutting down GnuCash? I click "Save"if not previously saved and then click the X in the top left of the GC screen 5) What backend storage method are you using? Don't know exactly what that means? Maybe it means where and how is the gc work file stored? It's local. 6) Are you SURE that you're not somehow modifying a reconciled transaction from the other side? Yes, very sure. Thanks, Carl Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All. -derek References 1. mailto:de...@ihtfp.com 2. mailto:gnucash-user@gnucash.org ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Most probably no complete transactions have actually disappeared, yet your email suggests that you have not ruled out that possibility in your case. If that had actually happened, some other account would also have changed. Granted, if it were an income or expense account, it might not jump out as an error. Has the anomaly always appeared as a starting balance error in a reconciliation, or has it appeared as a discrepancy in a total running balance? Has it ever corrected itself or has it ever been necessary to add a transaction rather than simply re-do the last reconciliation? On Wed, Jun 17, 2020, 7:18 PM Adrien Monteleone < adrien.montele...@lusfiber.net> wrote: > What operating system and what version of GnuCash? > > Note that changing just about anything in a transaction will unreconcile > it, though this should not affect the balance. > > As for ‘missing’ transactions, do you ever use a filtered view? (I believe > an indication the register is filtered will show near the top right) > > Regards, > Adrien > > > > > On Jun 17, 2020 w25d169, at 6:34 PM, Carl wrote: > > > > Hello all, > > > > For many years a recurring, but not too frequent, problem has been that > > in a credit card account entries will disappear or a previously > > reconciled balance will be wrong even though I did nothing to change > > the account or the bank account it might be associated with. > > > > Today, for example, I looked at one of my VISA credit card accounts > > (that I rarely use), and to my surprise the balance was $4,350.25 even > > though, last week, I had reconciled the account and the balance was > > zero. And, no, I hadn't changed any of the other accounts in GC or > > imported any transactions so there's no reason from my usage that > > could've caused this. > > > > This same sort of problem has happened enough to make ya' pretty > > nervous in thinking, "what surprises am I going to find this time?" > > > > Any idea how to fix this? > > > ___ > gnucash-user mailing list > gnucash-user@gnucash.org > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > If you are using Nabble or Gmane, please see > https://wiki.gnucash.org/wiki/Mailing_Lists for more information. > - > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
What operating system and what version of GnuCash? Note that changing just about anything in a transaction will unreconcile it, though this should not affect the balance. As for ‘missing’ transactions, do you ever use a filtered view? (I believe an indication the register is filtered will show near the top right) Regards, Adrien > On Jun 17, 2020 w25d169, at 6:34 PM, Carl wrote: > > Hello all, > > For many years a recurring, but not too frequent, problem has been that > in a credit card account entries will disappear or a previously > reconciled balance will be wrong even though I did nothing to change > the account or the bank account it might be associated with. > > Today, for example, I looked at one of my VISA credit card accounts > (that I rarely use), and to my surprise the balance was $4,350.25 even > though, last week, I had reconciled the account and the balance was > zero. And, no, I hadn't changed any of the other accounts in GC or > imported any transactions so there's no reason from my usage that > could've caused this. > > This same sort of problem has happened enough to make ya' pretty > nervous in thinking, "what surprises am I going to find this time?" > > Any idea how to fix this? ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
Re: [GNC] Disappearing entries
Hi Carl, On Wed, June 17, 2020 7:34 pm, Carl wrote: >Hello all, > >For many years a recurring, but not too frequent, problem has been that >in a credit card account entries will disappear or a previously >reconciled balance will be wrong even though I did nothing to change >the account or the bank account it might be associated with. > >Today, for example, I looked at one of my VISA credit card accounts >(that I rarely use), and to my surprise the balance was $4,350.25 even >though, last week, I had reconciled the account and the balance was >zero. And, no, I hadn't changed any of the other accounts in GC or >imported any transactions so there's no reason from my usage that >could've caused this. > >This same sort of problem has happened enough to make ya' pretty >nervous in thinking, "what surprises am I going to find this time?" > >Any idea how to fix this? > >Thanks, > >Carl Several questions come to mind to help you with this: 1) What version of GnuCash are you using? 2) What OS/Distro are you using? 3) How do you open GnuCash and/or the GnuCash data file? 4) How are you shutting down GnuCash? 5) What backend storage method are you using? 6) Are you SURE that you're not somehow modifying a reconciled transaction from the other side? > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. -derek -- Derek Atkins 617-623-3745 de...@ihtfp.com www.ihtfp.com Computer and Internet Security Consultant ___ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. - Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.