Re: [GNC] Gnucash won't load

2021-04-30 Thread Neil Campbell
Great! That worked. I’ve never had this problem before. Many thank Derek for 
your kind assistance.

Regards
Neil
neilcam...@gmail.com



> On 30 Apr 2021, at 13:34, Derek Atkins  wrote:
> 
> Hi,
> 
> On Fri, April 30, 2021 8:10 am, Neil Campbell wrote:
>> Hi Derek
>> 
>> Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with
>> Clean My Mac, and, strangely it left the Icon in the Apps folder, so I
>> removed the Icon to the Bin. I then downloaded the app from the website
>> (clicked Apple Mac OS >- 10.13 High Sierra. In my Downloads is
>> Gnucash-Intel-4.5.dmg. Double clicked it and got
>> 
>> 
>> 
>> I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load.
>> BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as
>> being 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong!
> 
> No, don't drag to the Dock.. Open up Finder and drag it to /Applications
> Once it's in /Applications, THEN you can drag it to the Dock.
> 
>> Thanks again for your help.
>> 
>> Neil
>> neilcam...@gmail.com 
> 
> -derek
> 
> -- 
>   Derek Atkins 617-623-3745
>   de...@ihtfp.com  www.ihtfp.com 
> 
>   Computer and Internet Security Consultant

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Re: [GNC] Gnucash won't load

2021-04-30 Thread Jack Frillman via gnucash-user
Also to test you can try to launch it from your desktop. Then if it 
works close it then drag it to your /Applications folder.

I always do that for something new.

On 4/30/21 8:34 AM, Derek Atkins wrote:

Hi,

On Fri, April 30, 2021 8:10 am, Neil Campbell wrote:

Hi Derek

Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with
Clean My Mac, and, strangely it left the Icon in the Apps folder, so I
removed the Icon to the Bin. I then downloaded the app from the website
(clicked Apple Mac OS >- 10.13 High Sierra. In my Downloads is
Gnucash-Intel-4.5.dmg. Double clicked it and got



I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load.
BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as
being 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong!

No, don't drag to the Dock.. Open up Finder and drag it to /Applications
Once it's in /Applications, THEN you can drag it to the Dock.


Thanks again for your help.

Neil
neilcam...@gmail.com

-derek



--
Old Unix programmers never die, they just mv to /dev/null
- Anonymous

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Re: [GNC] Gnucash won't load

2021-04-30 Thread Derek Atkins
Hi,

On Fri, April 30, 2021 8:10 am, Neil Campbell wrote:
> Hi Derek
>
> Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with
> Clean My Mac, and, strangely it left the Icon in the Apps folder, so I
> removed the Icon to the Bin. I then downloaded the app from the website
> (clicked Apple Mac OS >- 10.13 High Sierra. In my Downloads is
> Gnucash-Intel-4.5.dmg. Double clicked it and got
>
>
>
> I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load.
> BUT just noticed in my Apps folder on Finder, it shows Gnucash.app as
> being 2KB - yes that is 2 kilobytes. I can’t imagine what went wrong!

No, don't drag to the Dock.. Open up Finder and drag it to /Applications
Once it's in /Applications, THEN you can drag it to the Dock.

> Thanks again for your help.
>
> Neil
> neilcam...@gmail.com

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

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Re: [GNC] Gnucash won't load

2021-04-30 Thread Neil Campbell
Hi Derek

Thank for your prompt reply. OK. So I uninstalled the Gnucash.app with Clean My 
Mac, and, strangely it left the Icon in the Apps folder, so I removed the Icon 
to the Bin. I then downloaded the app from the website (clicked Apple Mac OS >- 
10.13 High Sierra. In my Downloads is Gnucash-Intel-4.5.dmg. Double clicked it 
and got 



I dragged Gnucash.app to the Apps folder on Dock. And it still won’t load. BUT 
just noticed in my Apps folder on Finder, it shows Gnucash.app as being 2KB - 
yes that is 2 kilobytes. I can’t imagine what went wrong!

Thanks again for your help.

Neil
neilcam...@gmail.com



> On 30 Apr 2021, at 12:49, Derek Atkins  wrote:
> 
> Hi,
> 
> On Fri, April 30, 2021 5:49 am, Neil Campbell wrote:
>> Good morning.
>> 
>> I downloaded Gnucash for Mac and it is there in my App folder. When I
>> double click on it to load it, it gives a brief “sun-burst” but nothing
>> happens. I am using OSX ver 10.15.7 (Catalina). I have tried:
> 
> Just to verify, you downloaded the DMG, opened it, and manually copied the
> bundle to /Applications?   Yes.
> 
>> Loading it from Apps folder using Ctrl Click. The first time I did this it
>> asked me if I wanted to load the app and I clicked Yes. Then nothing
>> happened. No error message. No nothing.
>> 
>> Using the Terminal with open /applications/gnucash.app. This seems to run
>> and then just go back to the curser on the folder that was there.
>> 
>> Security & Privacy allows Mac App Store and identified developers and
>> there is no message there to say that it is being stopped from loading.
>> 
>> Finally I ran (in the terminal) /applications/gnucash.app and received the
>> following response Permission denied. I then went back to Finder and
>> looked at “info” under sharing & permissions and see that it says - You
>> can read and write.
>> 
>> I am a loss as to what to do next. Any help will be greatly received.
> 
> Try deleting the app bundle from /Applications, download again, and copy
> it again?  Maybe something got corrupted?
> 
> If that doesn't work, John will wake up in a couple hours and should be
> able to help you more.
> 
> Good Luck!
> 
>> Neil
>> neilcam...@gmail.com 
> 
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> 
> -derek
> -- 
>   Derek Atkins 617-623-3745
>   de...@ihtfp.com  www.ihtfp.com 
> 
>   Computer and Internet Security Consultant

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Re: [GNC] Gnucash won't load

2021-04-30 Thread Chris Green
On Fri, Apr 30, 2021 at 07:49:44AM -0400, Derek Atkins wrote:
> On Fri, April 30, 2021 5:49 am, Neil Campbell wrote:
> > Good morning.
> >
> > I downloaded Gnucash for Mac and it is there in my App folder. When I
> > double click on it to load it, it gives a brief “sun-burst” but nothing
> > happens. I am using OSX ver 10.15.7 (Catalina). I have tried:
> 
> Just to verify, you downloaded the DMG, opened it, and manually copied the
> bundle to /Applications?
> 
> > Loading it from Apps folder using Ctrl Click. The first time I did this it
> > asked me if I wanted to load the app and I clicked Yes. Then nothing
> > happened. No error message. No nothing.
> >
> > Using the Terminal with open /applications/gnucash.app. This seems to run
> > and then just go back to the curser on the folder that was there.
> >
> > Security & Privacy allows Mac App Store and identified developers and
> > there is no message there to say that it is being stopped from loading.
> >
> > Finally I ran (in the terminal) /applications/gnucash.app and received the
> > following response Permission denied. I then went back to Finder and
> > looked at “info” under sharing & permissions and see that it says - You
> > can read and write.
> >
> > I am a loss as to what to do next. Any help will be greatly received.
> 
It's not that it needs eXecute permission is it?  I believe the Mac's
underlying OS is basically Unix and to allow a program to be run you
need execute permission, just read and write is not enough.

I don't know how you'd set this on Mac though I'm afraid.

-- 
Chris Green
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Re: [GNC] Gnucash won't load

2021-04-30 Thread Derek Atkins
Hi,

On Fri, April 30, 2021 5:49 am, Neil Campbell wrote:
> Good morning.
>
> I downloaded Gnucash for Mac and it is there in my App folder. When I
> double click on it to load it, it gives a brief “sun-burst” but nothing
> happens. I am using OSX ver 10.15.7 (Catalina). I have tried:

Just to verify, you downloaded the DMG, opened it, and manually copied the
bundle to /Applications?

> Loading it from Apps folder using Ctrl Click. The first time I did this it
> asked me if I wanted to load the app and I clicked Yes. Then nothing
> happened. No error message. No nothing.
>
> Using the Terminal with open /applications/gnucash.app. This seems to run
> and then just go back to the curser on the folder that was there.
>
> Security & Privacy allows Mac App Store and identified developers and
> there is no message there to say that it is being stopped from loading.
>
> Finally I ran (in the terminal) /applications/gnucash.app and received the
> following response Permission denied. I then went back to Finder and
> looked at “info” under sharing & permissions and see that it says - You
> can read and write.
>
> I am a loss as to what to do next. Any help will be greatly received.

Try deleting the app bundle from /Applications, download again, and copy
it again?  Maybe something got corrupted?

If that doesn't work, John will wake up in a couple hours and should be
able to help you more.

Good Luck!

> Neil
> neilcam...@gmail.com

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek
-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

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