[google-appengine] Re: Customer can no longer access their App Engine dashboard

2011-09-15 Thread Cain Wong
I've encountered another user with this same issue.   The problem now
is that "Google App Engine" does not show at all under the list of
services in the Google Apps control panel (User & Groups >
Services).Is there somewhere else to go to enable this service?


On Sep 6, 4:33 pm, "Gregory D'alesandre"  wrote:
> Hi Cain,
>
> If the domain admin goes into the Google Apps (not App Engine) control panel
> and enables "Google App Engine" for that domain, then they should be able to
> access it again.
>
> Greg
>
>
>
>
>
>
>
> On Tue, Sep 6, 2011 at 7:52 AM, Cain Wong  wrote:
> > A customer of ours is no longer able to access the Dashboard for their
> > App Engine application.   I believe the reason is that the Google
> > account that was originally used to set up the GAE application is one
> > that was transitioned from Gmail to Google Apps.   (There were issues
> > with the transition with several other Google services including
> > Adwords.)
>
> > As it stands, gets the message "You are not authorized to access this
> > application" upon logging in.
>
> > I am able to log in to the application dashboard using my own account,
> > but since I only have "Developer" access, I cannot re-grant access for
> > him.  His account is the the only one identified as an "Owner",
> > therefore we are stuck.
>
> > Please advise.
>
> > --
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[google-appengine] Re: Customer can no longer access their App Engine dashboard

2011-09-07 Thread Cain Wong
That fixed it.   Thank you.

On Sep 6, 4:33 pm, "Gregory D'alesandre"  wrote:
> Hi Cain,
>
> If the domain admin goes into the Google Apps (not App Engine) control panel
> and enables "Google App Engine" for that domain, then they should be able to
> access it again.
>
> Greg
>
>
>
>
>
>
>
> On Tue, Sep 6, 2011 at 7:52 AM, Cain Wong  wrote:
> > A customer of ours is no longer able to access the Dashboard for their
> > App Engine application.   I believe the reason is that the Google
> > account that was originally used to set up the GAE application is one
> > that was transitioned from Gmail to Google Apps.   (There were issues
> > with the transition with several other Google services including
> > Adwords.)
>
> > As it stands, gets the message "You are not authorized to access this
> > application" upon logging in.
>
> > I am able to log in to the application dashboard using my own account,
> > but since I only have "Developer" access, I cannot re-grant access for
> > him.  His account is the the only one identified as an "Owner",
> > therefore we are stuck.
>
> > Please advise.
>
> > --
> > You received this message because you are subscribed to the Google Groups
> > "Google App Engine" group.
> > To post to this group, send email to google-appengine@googlegroups.com.
> > To unsubscribe from this group, send email to
> > google-appengine+unsubscr...@googlegroups.com.
> > For more options, visit this group at
> >http://groups.google.com/group/google-appengine?hl=en.

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[google-appengine] Customer can no longer access their App Engine dashboard

2011-09-06 Thread Cain Wong
A customer of ours is no longer able to access the Dashboard for their
App Engine application.   I believe the reason is that the Google
account that was originally used to set up the GAE application is one
that was transitioned from Gmail to Google Apps.   (There were issues
with the transition with several other Google services including
Adwords.)

As it stands, gets the message "You are not authorized to access this
application" upon logging in.

I am able to log in to the application dashboard using my own account,
but since I only have "Developer" access, I cannot re-grant access for
him.  His account is the the only one identified as an "Owner",
therefore we are stuck.

Please advise.

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[google-appengine] Re: Google App Engine User Service redirection problem with IE

2010-10-14 Thread Cain Wong
My problem with the behavior is that the user has already logged in to
Google Apps BEFORE being presented the iFrame.   Our GAE application
in embedded in an iFrame to provide additional functionality to a
Google Site.  (The Site is not public, so requires a GApps login.)

After performing the GApps log-in, I would think that I could access a
Sites page with a GAE page embedded in an iFrame and have that work
without needing to do a subsequent login.  But if an additional log-in
is required by the iFrame because of the sandbox-nature of an iFrame,
then the resulting log-in redirection should occur within that
context.   Having it break out of the iFrame (which only occurs in
Internet Explorer) makes no sense because in the context of the top-
level browser window, the user is already logged in.




On Oct 14, 3:27 pm, "Ikai Lan (Google)" 
wrote:
> Or ... am I misunderstanding what is happening here?
>
> --
> Ikai Lan
> Developer Programs Engineer, Google App Engine
> Blogger:http://googleappengine.blogspot.com
> Reddit:http://www.reddit.com/r/appengine
> Twitter:http://twitter.com/app_engine
>
> On Thu, Oct 14, 2010 at 12:23 PM, Ikai Lan (Google) <
>
>
>
>
>
>
>
> ikai.l+gro...@google.com > wrote:
> > It seems to me like this is working as intended. Putting a login screen
> > inside an iframe completely defeats the purpose of having an HTTPS based
> > login.
>
> > --
> > Ikai Lan
> > Developer Programs Engineer, Google App Engine
> > Blogger:http://googleappengine.blogspot.com
> > Reddit:http://www.reddit.com/r/appengine
> > Twitter:http://twitter.com/app_engine
>
> > On Thu, Oct 14, 2010 at 8:11 AM, Cain Wong  wrote:
>
> >> (THE FOLLOWING WAS ORIGINALLY POSTED IN THE GOOGLE GADGETS SUPPORT
> >> FORUM)
>
> >> Steps to reproduce issue:
> >> 1. Create a GAE Application that requires userservice.isUserLoggedIn()
> >> to return true.  If not redirect to userservice.createLoginURL(your-
> >> app-url)
> >> 2. Add an iFrame or similar gadget to a Google Sites page.   Set your
> >> GAE app as the content URL.  The site should be on a Google Apps
> >> domain so that a Google Apps user must be logged in to access the
> >> site.
> >> 3. Access the page with Internet Explorer  (I've been testing with
> >> version 8)
>
> >> Expected output:
> >> The hopeful expected output would be that the GAE app would
> >> immediately recognize that the user is logged in, and show its
> >> content.  However, the workflow that seems to occur with Firefox and
> >> Chrome is as follows (and good enough for my purpose):
> >> 1. The user logs in to Google Apps before accessing the site.
> >> 2. The Sites page loads.
> >> 3. The gadget loads, and subsequently loads the GAE app.
> >> 4. The GAE app determines that the user is NOT logged in, and
> >> redirects the user to the generated login URL.
> >> 5. The resulting login URL pages recognizes that the user is already
> >> logged in, and redirects back to the GAE app
> >> 6. The GAE app now recognizes the user, and displays its content in
> >> the gadget's iframe.
>
> >> Actual results:
> >> With IE, the above workflow all seems to function the same with 2
> >> exceptions:
> >> 1.  The redirection to the login page and back seem to be slower, so
> >> that the login page is actually displayed in the gadget iframe for a
> >> brief moment.
> >> 2.  Upon redirecting back to the GAE app, the app breaks out of the
> >> iframe filling the entire browser window.
>
> >> Any advice on how to prevent number 2 would be very helpful.   Also,
> >> if anyone can advise on a way to have a GAE app's Userservice
> >> immediately recognize that the user is logged in without needing to do
> >> the login url loop would be even more helpful.
>
> >> RESPONSE IN GOOGLE GADGETS FORUM:
> >> "The IE-specific issues are going to be related to App Engine and not
> >> gadgets, so I'd suggest asking this question in the App Engine forum.
> >> There are most likely headers being sent during App Engine
> >> authentication that direct some browsers (notably IE) to break out of
> >> frames. The App Engine team would know better than I if there are ways
> >> to mitigate this in certain contexts."
>
> >> --
> >> You received this message because you are subscribed to the Google Groups
> >> "Google App Engine" group.
> >> To post to this group, send email to google-appeng...@googlegroups.com.
> >> To unsubscribe from this group, send email to
> >> google-appengine+unsubscr...@googlegroups.com >>  e...@googlegroups.com>
> >> .
> >> For more options, visit this group at
> >>http://groups.google.com/group/google-appengine?hl=en.

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[google-appengine] Google App Engine User Service redirection problem with IE

2010-10-14 Thread Cain Wong
(THE FOLLOWING WAS ORIGINALLY POSTED IN THE GOOGLE GADGETS SUPPORT
FORUM)

Steps to reproduce issue:
1. Create a GAE Application that requires userservice.isUserLoggedIn()
to return true.  If not redirect to userservice.createLoginURL(your-
app-url)
2. Add an iFrame or similar gadget to a Google Sites page.   Set your
GAE app as the content URL.  The site should be on a Google Apps
domain so that a Google Apps user must be logged in to access the
site.
3. Access the page with Internet Explorer  (I've been testing with
version 8)

Expected output:
The hopeful expected output would be that the GAE app would
immediately recognize that the user is logged in, and show its
content.  However, the workflow that seems to occur with Firefox and
Chrome is as follows (and good enough for my purpose):
1. The user logs in to Google Apps before accessing the site.
2. The Sites page loads.
3. The gadget loads, and subsequently loads the GAE app.
4. The GAE app determines that the user is NOT logged in, and
redirects the user to the generated login URL.
5. The resulting login URL pages recognizes that the user is already
logged in, and redirects back to the GAE app
6. The GAE app now recognizes the user, and displays its content in
the gadget's iframe.


Actual results:
With IE, the above workflow all seems to function the same with 2
exceptions:
1.  The redirection to the login page and back seem to be slower, so
that the login page is actually displayed in the gadget iframe for a
brief moment.
2.  Upon redirecting back to the GAE app, the app breaks out of the
iframe filling the entire browser window.


Any advice on how to prevent number 2 would be very helpful.   Also,
if anyone can advise on a way to have a GAE app's Userservice
immediately recognize that the user is logged in without needing to do
the login url loop would be even more helpful.


RESPONSE IN GOOGLE GADGETS FORUM:
"The IE-specific issues are going to be related to App Engine and not
gadgets, so I'd suggest asking this question in the App Engine forum.
There are most likely headers being sent during App Engine
authentication that direct some browsers (notably IE) to break out of
frames. The App Engine team would know better than I if there are ways
to mitigate this in certain contexts."

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