Re: [H] dead A8N-Sli Deluxe... :(

2006-04-21 Thread James Boswell

update: They just dispatched a new A8N-Sli Deluxe


hooray

part of me wishes they'd offered me a 'pay the difference get an  
A8N32-Sli Deluxe', but hey, I'll make do until I look at getting  
something dual woodcrest and beastlike with an Apple logo on it this  
Autumn :p



On 19 Apr 2006, at 23:44:570, James Boswell wrote:


I should get a brand new one of the same model.

at least, that's what they assured me over the phone, if I don't..  
well, I know where they headquarter.. and I can probably get past  
their dogs ;)



On 19 Apr 2006, at 21:54:250, [EMAIL PROTECTED]  
[EMAIL PROTECTED] wrote:




- Original Message - From: joeuser [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 3:54 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



Not sure how lucky he is, he's getting the same board back again.



They do not always send the same component back. Sometimes you get  
a pull instead. Either way, I hate to have to return anything.


Chuck


-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]





-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]





Re: [H] dead A8N-Sli Deluxe... :(

2006-04-20 Thread chuck


- Original Message - 
From: joeuser [EMAIL PROTECTED]
To: [EMAIL PROTECTED]; The Hardware List 
hardware@hardwaregroup.com

Sent: Wednesday, April 19, 2006 5:50 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



No I mean he will still get the same model.



Warranty issues are why I do not sell the high end components, but the 
middle of the road stuff. If a computer manufacturer/shop buys and sells a 
$300.00 video card and it is either DOA or goes out in warranty, the 
computer shop has to replace it. You can not ask your customer to wait 3 
weeks, so you have to buy (if you do not stock) a new ones to service your 
warranty. When you get the return item, often it is so used you can see the 
turned colors. What would be bright brass color of new is dingy.


If you have your customer buy their high end parts at Office Depot, they can 
be took back with a few days (if bad) and you get a new one. I know of no 
computer supplier that promptly returns new items for new items.


I would gladly let my supplier hold five hundred dollars of my money in an 
escrow account, if they would promise to ship out new replacements for any 
RAM item, the same day I call it in. How do y'all handle warranty 
replacements without them being a heavy business expense?


Chuck 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-20 Thread chuck


- Original Message - 
From: Wayne Johnson [EMAIL PROTECTED]

To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 9:10 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(




To each their own as I've never had a problem with an Abit mombo  my wife 
is still using a KT7a without any problems but I listened to the


My comments about warranty issues were in general, not aimed at any 
particular manufacturer. Abit may give lots better warranty service than 
Asus. Asus is very slow to ship the replacement board.


While on the subject, finally, I had a Seagate hard drive to die. I got an 
RMA and shipped it to Texas via UPS Ground. Seagate promptly shipped my 
replacement. It was a recertified drive (the same as Western Digital) but at 
least Seagate shipped promptly and Seagate did not ship the same way I 
shipped to them. They shipped it 2 day air.


Any other comments on Seagate RMA turnarounds compared to Western Digital? I 
am convinced that less Seagates die, also. Seagate earned my business by 
being the first to offer me a 5 year warranty.


Chuck 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-20 Thread chuck


- Original Message - 
From: Greg Sevart [EMAIL PROTECTED]

To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 9:16 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(


I do advance replacements whenever I can. If I can't, I always leave a 
barely visible marker so I can see if I got the same exact item back.




Or, at least keep a copy of the serial number of the item you send to them. 
It makes you feel better to get somebody else's dead and repaired component 
than to get your dead and repaired component back. The sad part is your 
DOA's are technically new and what you get back could be a year or more old 
and repaired.


Chuck




Re: [H] dead A8N-Sli Deluxe... :(

2006-04-20 Thread warpmedia
Well go figure, rev 0 AND Via, you'd expect problems. Hardly a basis to 
scratch Asus off the list.




Wayne Johnson wrote:

At 04:03 PM 4/19/2006, Thane Sherrington (S) typed:
Heh heh.  Good point.  I'm rid of all my Abits, thank god, and I hope 
never to have another.


To each their own as I've never had a problem with an Abit mombo  my 
wife is still using a KT7a without any problems but I listened to the 
nay sayers  bought an AS(hit)us A7V333 rev 0 that has been nothing but 
trouble.  Hmmm, if these are my only 2 choices I wonder which I'd choose.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-20 Thread Wayne Johnson

At 12:22 PM 4/20/2006, warpmedia typed:
Well go figure, rev 0 AND Via, you'd expect problems. Hardly a basis 
to scratch Asus off the list.


Since I had never had a problem with VIA prior to that, actually 
still don't have any problems with that part of the board  that ASUS 
promised us that rev 0 was going to be upgradeable via bios upgrades 
as far as the memory bus speed [266 vs 333] is concerned that never 
came then I feel I can still easily scratch ASUS off my list but 
otherwise I would agree with you.  FWIW the board is still in service 
as a test machine since I figured that if it'll work there it'll work anywhere.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread James Boswell

woo

it got to scan on the last day of the warranty, and it's being  
replaced (aka I'll probably get a new boxed one)


woo!

http://chryx.shacknet.nu/a8nsli.png

muhahaha

On 17 Apr 2006, at 08:17:590, James Boswell wrote:

For once, the built in obsolescence clock was fast, and it's died  
three days BEFORE the warranty runs out rather than three days after..


and by died, I mean it's totally dead, everything that was on it  
works, but the board just doesn't want to know, doesn't even tell  
the psu to power on.


However, being easter weekend, I can't talk to the supplier until  
tomorrow to get a swap-out arranged, leaving me with no Oblivion  
until further notice :(




the good news is that I'll finally get around to sorting out my  
Aperture library :)


-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]





-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]





Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread Wayne Johnson

At 03:21 PM 4/19/2006, James Boswell typed:

it got to scan on the last day of the warranty, and it's being
replaced (aka I'll probably get a new boxed one)


You lucky stiff. If it were me I would've missed it by an hour or 
something else silly.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread joeuser

Not sure how lucky he is, he's getting the same board back again.

Wayne Johnson wrote:

At 03:21 PM 4/19/2006, James Boswell typed:


it got to scan on the last day of the warranty, and it's being
replaced (aka I'll probably get a new boxed one)



You lucky stiff. If it were me I would've missed it by an hour or 
something else silly.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com



--
Cheers,
joeuser (still looking for the 'any' key)


Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread Thane Sherrington (S)

At 04:54 PM 19/04/2006, joeuser wrote:

Not sure how lucky he is, he's getting the same board back again.


Heh heh.  Good point.  I'm rid of all my Abits, thank god, and I hope 
never to have another.


T 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread Wayne Johnson

At 03:54 PM 4/19/2006, joeuser typed:

Not sure how lucky he is, he's getting the same board back again.


True enough  as I've stated previously, I've never had any good luck 
with mombos that are state of the art if it's from AS(hit)us.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread chuck


- Original Message - 
From: joeuser [EMAIL PROTECTED]

To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 3:54 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



Not sure how lucky he is, he's getting the same board back again.



They do not always send the same component back. Sometimes you get a pull 
instead. Either way, I hate to have to return anything.


Chuck 



Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread joeuser

No I mean he will still get the same model.

[EMAIL PROTECTED] wrote:



- Original Message - From: joeuser [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 3:54 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



Not sure how lucky he is, he's getting the same board back again.



They do not always send the same component back. Sometimes you get a 
pull instead. Either way, I hate to have to return anything.


Chuck



--
Cheers,
joeuser (still looking for the 'any' key)


Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread James Boswell

I should get a brand new one of the same model.

at least, that's what they assured me over the phone, if I don't..  
well, I know where they headquarter.. and I can probably get past  
their dogs ;)



On 19 Apr 2006, at 21:54:250, [EMAIL PROTECTED]  
[EMAIL PROTECTED] wrote:




- Original Message - From: joeuser [EMAIL PROTECTED]
To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 3:54 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



Not sure how lucky he is, he's getting the same board back again.



They do not always send the same component back. Sometimes you get  
a pull instead. Either way, I hate to have to return anything.


Chuck


-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]





Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread Greg Sevart
I do advance replacements whenever I can. If I can't, I always leave a 
barely visible marker so I can see if I got the same exact item back.


Greg




- Original Message - 
From: joeuser [EMAIL PROTECTED]

To: The Hardware List hardware@hardwaregroup.com
Sent: Wednesday, April 19, 2006 3:54 PM
Subject: Re: [H] dead A8N-Sli Deluxe... :(



Not sure how lucky he is, he's getting the same board back again.



They do not always send the same component back. Sometimes you get a 
pull instead. Either way, I hate to have to return anything.


Chuck






Re: [H] dead A8N-Sli Deluxe... :(

2006-04-19 Thread Wayne Johnson

At 04:03 PM 4/19/2006, Thane Sherrington (S) typed:
Heh heh.  Good point.  I'm rid of all my Abits, thank god, and I 
hope never to have another.


To each their own as I've never had a problem with an Abit mombo  my 
wife is still using a KT7a without any problems but I listened to the 
nay sayers  bought an AS(hit)us A7V333 rev 0 that has been nothing 
but trouble.  Hmmm, if these are my only 2 choices I wonder which I'd choose.



--+--
   Wayne D. Johnson
Ashland, OH, USA 44805
http://www.wavijo.com 



[H] dead A8N-Sli Deluxe... :(

2006-04-17 Thread James Boswell
For once, the built in obsolescence clock was fast, and it's died  
three days BEFORE the warranty runs out rather than three days after..


and by died, I mean it's totally dead, everything that was on it  
works, but the board just doesn't want to know, doesn't even tell the  
psu to power on.


However, being easter weekend, I can't talk to the supplier until  
tomorrow to get a swap-out arranged, leaving me with no Oblivion  
until further notice :(




the good news is that I'll finally get around to sorting out my  
Aperture library :)


-_-_
James Boswell
[EMAIL PROTECTED]
ICQ : 1653327 | AIM : TorazChryx
MSN: [EMAIL PROTECTED]