@Heroku: How about some help here?

2011-12-23 Thread djangst
@Heroku,

This may not be intended as an official support channel, but how about
assigning someone to hang out here and answer questions? Many
questions here go unanswered, and that isn't only recently.

Even if the answer is just to read the documentation, or contact
Support directly, or Sorry, can't help with that one, it's better
than nothing.

It looks bad. Don't you guys have a bunch of money now? ;)

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Re: @Heroku: How about some help here?

2011-12-23 Thread Neil Middleton
There are some heroku staffers who dip in and out every now and then answering 
stuff when necessary but the bulk of questions get answered.

I dare say a lot of stuff on here ends up in the Heroku support system, or 
elsewhere such as StackOverflow. 

Neil


On Friday, 23 December 2011 at 11:15, djangst wrote:

 @Heroku,
 
 This may not be intended as an official support channel, but how about
 assigning someone to hang out here and answer questions? Many
 questions here go unanswered, and that isn't only recently.
 
 Even if the answer is just to read the documentation, or contact
 Support directly, or Sorry, can't help with that one, it's better
 than nothing.
 
 It looks bad. Don't you guys have a bunch of money now? ;)
 
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Re: @Heroku: How about some help here?

2011-12-23 Thread Neil Middleton
But where should Heroku draw the line - should they also hang out on 
Stackoverflow?  Should they also hang out in IRC 24/7?  There's only so much 
resource, and that's focused on the direct customer support channel as far as I 
can see.

I have seen many responses from Heroku in the past. 

Neil


On Friday, 23 December 2011 at 11:23, djangst wrote:

 Out of the last 90 threads, 49 have 1 message (no response).
 
 You answer questions here, but the lack of responses from Heroku is
 noticeable.
 
 I can't imagine there's a no response policy to get people to move
 questions into the support system, but if there were, it's a bad
 tactic.
 
 On Dec 23, 6:17 am, Neil Middleton neil.middle...@gmail.com 
 (http://gmail.com) wrote:
  There are some heroku staffers who dip in and out every now and then 
  answering stuff when necessary but the bulk of questions get answered.
  
  I dare say a lot of stuff on here ends up in the Heroku support system, or 
  elsewhere such as StackOverflow.
  
  Neil
 
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Re: @Heroku: How about some help here?

2011-12-23 Thread djangst
No, but they should hang out on their own mailing list! I haven't gone
back far enough to know for sure, but it does seem that most questions
go unanswered.

For a company of their size and importance, the lack of responses here
over a period of years is _very_ noticeable, especially when compared
with other commercial entities (remember, this isn't an open source
shop or technology--the business world has different standards).

On Dec 23, 6:24 am, Neil Middleton neil.middle...@gmail.com wrote:
 But where should Heroku draw the line - should they also hang out on 
 Stackoverflow?  Should they also hang out in IRC 24/7?  There's only so much 
 resource, and that's focused on the direct customer support channel as far as 
 I can see.

 I have seen many responses from Heroku in the past.

 Neil

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Re: mysql on heroku -- success stories

2011-12-23 Thread Cashton Coleman
Hi Jason,
Absolutely - if you're looking for how to use the ClearDB URLs that you
receive from within Heroku, Adam Wiggins has posted a copy of Wordpress
that does it on github - here's the actual file he changed, between lines
17-22:
https://github.com/adamwiggins/wordpress-cleardb/blob/master/wp-config.php

Hope that helps!
Cashton

On Mon, Dec 19, 2011 at 7:03 PM, Jason F jfran...@gmail.com wrote:

 Hi Cashton,

 We have a PHP app successfully deployed on Heroku. Can we use ClearDB with
 it? We don't want to move to PostgreSQL either.

 Thanks,
 -Jason

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Re: Slug size of Scala apps

2011-12-23 Thread James Ward
That definitely seems larger than it should be.  You can bash into a 
dyno to see what is in there:

heroku run bash

If that doesn't get you anywhere you should submit a support ticket.

BTW: Today .slugignore applies pre-compile.  So in this case it's 
probably not going to help you reduce slug size.


-James


On 12/17/2011 09:27 AM, stephanos wrote:

I recently deployed my first Scala app (sbt) on Heroku and I was
surprised when I saw the slug size: ~70 MB.
The odd thing is that when I run the stage command locally the size is
only about ~40MB.

I already tried tweaking my .slugignore
https://gist.github.com/1490644 - without any real success...

Any ideas where the difference might come from ?


Cheers,
Stephan

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Re: no database url

2011-12-23 Thread James Ward

Looks like the add-on didn't get automatically added.  Run:
heroku addons:add shared-database

-James


On 12/14/2011 02:28 PM, Brett wrote:

I've created my first Python based Heroku app on the Cedar stack but I
don't have a DATABASE_URL so I can't connect to my shared database.
Running heroku:config doesn't list a DATABASE_URL or
SHARED_DATABASE_URL

How do I start the database or get the connection string?

I've deleted the app and recreated it and I've restarted the process
several times.



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Re: SSH tunnels in Heroku?

2011-12-23 Thread James Ward
The Heroku dynos have ssh on them so this might be possible.  You could 
put a bash script in your repo that would setup the ssh tunnel and then 
start the web process.  Then just point your Procfile to that bash script.


BTW: git push to Heroku uses ssh.

Hope that helps.

-James


On 12/16/2011 11:06 AM, lazyant wrote:

Hello,

I'm evaluating Heroku and I can't find an answer of weather I can
create an SSH tunnel in an Heroku instance.

The problem I'm trying to solve is to communicate with an external
database server (mysql, mongodb, whatever) or another service securely
since database connection is in cleartext.

I'm aware Heroku offers its own database services (not for mongo) or I
can set up EC2 instances with the dbs and that's safer because data
moves in the same data center in principle.

Basically I'd need to run an ssh client (ssh -L) on Heroku to ssh out.
I know I cannot ssh in but documentation is so sparse, I can't even
find if git pushes over ssh or not.

Or I'd be interested to know of another solution on how to connect
securely (encrypted, not plain-text) to a database in an external, non-
AWS server.

Thanks!



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Re: service time way out of the norm of 50-200MS

2011-12-23 Thread Daniel Huckstep
It all depends on your app. Heroku processes one request at a time, so if 
on your laptop whatever server you are using processes multiple requests at 
a time (which it sounds like it does), it will perform differently.

From the sounds of it, you need to change how requests get sent to your 
app. Instead of 1 request per thing, send 1 request will the information 
for all the things.

- Daniel

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Re: Heroku ignores Gemfile.lock ?

2011-12-23 Thread Daniel Huckstep
Pretty sure that they will reject a push if you *don't* have a 
Gemfile.lock...

- Daniel

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Re: JRuby and Sinatra

2011-12-23 Thread Daniel Huckstep
Sounds like a bundler (or other gem) problem. I hosted a jruby app on my 
own not too long ago, and I fought a bit with trinidad and gems and where 
does it think things are.

If you are using bundler, you might want to include it in there: `bundle 
exec ...`

- Daniel

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Re: Connecting to Legacy MySQL - but need static IP

2011-12-23 Thread Peter van Hardenberg
I'm afraid Heroku relocates processes regularly throughout its cloud
in order to maintain a reliable service.

That means there isn't really a good off-the-shelf solution for this.

You could consider building something like a port knocking system
where each dyno could request access to the database automatically,
but frankly, that's probably more trouble than it's worth.

You could also try opening up the entire Amazon AWS IP range, but
that's a pretty wide hole and there is definitely no guarantee it
won't change in the future.

Can't really think of any other alternatives, other than moving the database.

-p

On Thu, Dec 15, 2011 at 3:32 AM, Andrew Chalkley and...@chalkley.org wrote:
 I have a client who need to connect to a legacy DB. But their firewall
 needs an ip/range to allow access to their DB.

 Has anyone using Heroku had the same issue? How did you get around it?
 Tunnelling the connection or using a proxy service?

 Any pointers would be greatly appreciated.

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