Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Matthew Stitt
Several years a company I worked at saw their e-mail system get hit with a
similar (non-)attack.  An executive went on vacation and set the
out-of-office reply to respond to reply-all.  Couple that with a few
more people out of the office, and it did not take long to bring the
company's network to a complete standstill.  Took the e-mail admins most of
the day to purge inboxes and disable e-mail accounts.  Then got the CIO to
send a memo about how to use out of office e-mail functions.

On Fri, 5 Oct 2007 00:55:59 -0400, Robert A. Rosenberg [EMAIL PROTECTED]
wrote:

At 23:02 -0400 on 10/04/2007, Ed Finnell wrote about Check out E-Mail
Problem Creates Message Flood - AOL News:

_E-Mail  Problem Creates Message Flood - AOL News_
(http://news.aol.com/story/_a/e-mail-problem-creates-message-flood/20071004120009990001?ncid=NWS00010
1) 

Sometimes you just have to hang your head and  laugh

Although the article does not explain what went wrong (just that he
tried to send a reply) I'd guess that the original message was sent
with the FROM (or SENDER) set to the list address not to a List
Administrator address. Thus any reply would go to the list for
echoing to all the subscribers. In addition, the list would seem to
be of an Announce-Only type where only the Administrator should be
able to submit but seems to allow anyone to submit (a bad idea for
that type of list given its purpose).

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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Ed Finnell
 
In a message dated 10/5/2007 2:16:43 P.M. Central Daylight Time,  
[EMAIL PROTECTED] writes:

Several  years a company I worked at saw their e-mail system get hit with a
similar  (non-)attack.  An executive went on vacation and set  the
out-of-office reply to respond to reply-all.  Couple that with  a few




Wasn't the original Christmas Worm on VM an OoO attempt? 



** See what's new at http://www.aol.com

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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Paul Gilmartin
On Fri, 5 Oct 2007 14:16:06 -0500, Matthew Stitt wrote:

Several years a company I worked at saw their e-mail system get hit with a
similar (non-)attack.  An executive went on vacation and set the
out-of-office reply to respond to reply-all.  Couple that with a few
more people out of the office, and it did not take long to bring the

Why would a MUA ever be designed to allow sending an OoO message via
Reply All?  (I can imagine some rationale, but it doesn't balance
the risk.)

-- gil

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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Patrick O'Keefe
On Fri, 5 Oct 2007 15:13:22 -0500, Paul Gilmartin 
[EMAIL PROTECTED] wrote:

...
Why would a MUA ever be designed to allow sending an OoO 
message via Reply All?  ...

Designed?  You're making a rash assumption.

Pat O'Keefe

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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Robert A. Rosenberg
At 15:45 -0400 on 10/05/2007, Ed Finnell wrote about Re: Check out 
E-Mail Problem Creates Message Flood - AOL Ne:



Wasn't the original Christmas Worm on VM an OoO attempt?


If I remember correctly it was. User 1 had scheduled a message (I 
think it was a large message he wanted to get sent/delivered when the 
load on the network was lower by delaying its transmission until the 
Weekend) to get sent after he left on vacation as well as setting up 
a OoO reply daemon. When the scheduled message finally get sent, the 
recipient had a OoO bot of his own on his account. The message got 
rejected/reflected back to the original sender along with a separate 
OoO reply message (thus there were 2 messages in flight back to the 
original sender). These messages each triggered a rejection and OoO 
set (thus upping the in-flight count heading to the original 
recipient to 4). Each Bounce doubled the number of messages going 
back and forth until the system was brought to its knees and an 
Administrator had to fix the problem (the next Monday).


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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-05 Thread Robert A. Rosenberg
At 0:55 -0400 on 10/05/2007, Robert A. Rosenberg wrote about Re: 
Check out E-Mail Problem Creates Message Flood - AOL Ne:


At 23:02 -0400 on 10/04/2007, Ed Finnell wrote about Check out 
E-Mail Problem Creates Message Flood - AOL News:



_E-Mail  Problem Creates Message Flood - AOL News_
(http://news.aol.com/story/_a/e-mail-problem-creates-message-flood/20071004120009990001?ncid=NWS00010
1) 

Sometimes you just have to hang your head and  laugh


Although the article does not explain what went wrong (just that he 
tried to send a reply) I'd guess that the original message was sent 
with the FROM (or SENDER) set to the list address not to a List 
Administrator address. Thus any reply would go to the list for 
echoing to all the subscribers. In addition, the list would seem to 
be of an Announce-Only type where only the Administrator should be 
able to submit but seems to allow anyone to submit (a bad idea for 
that type of list given its purpose).


It looks like I analyzed the cause correctly. Here is a comment as 
reported in a SANS Institute news article on the incident:


The error could cause big trouble if a hacker sent a bad e-mail 
attachment with a zero-day security vulnerability to nail a few 
dozen gullible security professionals, Marcus Sachs wrote in the 
SANS diary, which documents security incidents.


If you maintain a broadcast mailing list, make sure that the 
address will not reflect e-mail from sources other than the owner of 
the list, Sachs wrote. Otherwise, you will become a training 
example for SANS.


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Re: Check out E-Mail Problem Creates Message Flood - AOL News

2007-10-04 Thread Robert A. Rosenberg
At 23:02 -0400 on 10/04/2007, Ed Finnell wrote about Check out E-Mail 
Problem Creates Message Flood - AOL News:



_E-Mail  Problem Creates Message Flood - AOL News_
(http://news.aol.com/story/_a/e-mail-problem-creates-message-flood/20071004120009990001?ncid=NWS00010
1) 

Sometimes you just have to hang your head and  laugh


Although the article does not explain what went wrong (just that he 
tried to send a reply) I'd guess that the original message was sent 
with the FROM (or SENDER) set to the list address not to a List 
Administrator address. Thus any reply would go to the list for 
echoing to all the subscribers. In addition, the list would seem to 
be of an Announce-Only type where only the Administrator should be 
able to submit but seems to allow anyone to submit (a bad idea for 
that type of list given its purpose).


--
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