Re: GETMAIN Error At IPL

2009-10-01 Thread Dazzo, Matt
Thanks for all the responses, here's what's been found. We opened a pmr with 
IBM and sent the dumps over. IBM's summary response is the last paragraph.  

We made a subtle change in our automation package that we believe caused this 
problem. The change was to start two BIM-VSHARE start-up tasks for 2 cics 
regions simultaneously rather than being single threaded. This was the only 
change made in our system before this problem occurred. Although this should 
not cause a problem we believe this is what is causing the problem so it's been 
backed out. We will find out this weekend.   

IBM SUMMARY RESPONSE
In summary, the problem is SP252 storage gotten below the line by Fantom   
Systems, Inc. module BIMVSROP has exhausted storage below the line in   
multiple address spaces, as SVCDUMP1 and SCVDUMP2 show the same problem in the 
PTXMAN and RMFGAT address spaces.  I recommend you contact Fantom Systems for 
further analysis of why this growth occurred.

-Original Message-
From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On Behalf Of 
Mark Zelden
Sent: Tuesday, September 29, 2009 3:18 PM
To: IBM-MAIN@bama.ua.edu
Subject: Re: GETMAIN Error At IPL

On Tue, 29 Sep 2009 14:53:53 -0400, Dazzo, Matt  wrote:

>We have been running on zos1.9 for 6 weeks with no issues until 2 weekends
ago. When operations performed the weekly IPL, tasks (vendor and system sub
tasks) started abending with get main errors. The system became unresponsive
and we were forced to re-ipl, with the second ipl I told ops to use the load
clear option. The system then came up with no problems.
>
>The log showed that the CA task GSSA abended first, I sent the dump to CA
and got a fix and applied it. The following weekend the same thing happened,
I had ops  re-ipl with load clear option and the system came up with no
problems. CA is now referring us to another vendor saying they saw another
vendors module in the dump of GSSA. I'm trying to circumvent chasing vendors.
>
>My question is, has anyone else had these problems running zos 1.9 on
Z890-A04. There have been no system or vendor software upgrades since the
z19 upgrade. Search of the archives did not show anything fairly recent.
>

z/OS 1.9 for 6 weeks or z/OS 1.10?  I just wanted to make sure because if
this was z/OS 1.10 I would point you to APAR OA27291 and to DIAGxx to
see if anything was coded for VSM USEZOSV1R9RULES.

Mark
--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead
Zurich North America / Farmers Insurance Group - ZFUS G-ITO
mailto:mark.zel...@zurichna.com
z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html

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Re: GETMAIN Error At IPL

2009-09-30 Thread Peter Relson
How about describing what was the GETMAIN error? Not enough storage
available? Which subpool and what was the requested length?

Get a dump. Either an SVC Dump or, as was suggested, if you're too early to
get a SLIP trap (which you probably aren't, if the problem was experienced
in an ISV product), then a standalone dump.

I'm sure a lot of folks on IBM-Main have a lot of experience looking at the
formatted VSMDATA output of a dump to see why a certain amount is not
available to be gotten.

Peter Relson
z/OS Core Technology Design

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Re: GETMAIN Error At IPL

2009-09-29 Thread Gibney, Dave
  You're right, I misread the OP. We don't routinely use the LOAD CLEAR.
I wonder if we should and if it would buy us anything?

Dave Gibney
Information Technology Services
Washington State University


> -Original Message-
> From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
> Behalf Of Mark Zelden
> Sent: Tuesday, September 29, 2009 12:40 PM
> To: IBM-MAIN@bama.ua.edu
> Subject: Re: GETMAIN Error At IPL
> 
> CLPA has nothing to do with the "CLEAR" in the "LOAD CLEAR"
> hardware function if that was what you were trying to say.
> 
> Mark
> --
> Mark Zelden
> Sr. Software and Systems Architect - z/OS Team Lead
> Zurich North America / Farmers Insurance Group - ZFUS G-ITO
> mailto:mark.zel...@zurichna.com
> z/OS Systems Programming expert at
> http://expertanswercenter.techtarget.com/
> Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html
> 
> 
> On Tue, 29 Sep 2009 12:23:24 -0700, Gibney, Dave 
> wrote:
> 
> >  This doesn't help with the vendors :) But I put CLPA in IEASYS00
> more
> >than a decade ago.
> >
> >Dave Gibney
> >Information Technology Services
> >Washington State University
> >
> >
> >> -Original Message-
> >> From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu]
On
> >> Behalf Of Dazzo, Matt
> >> Sent: Tuesday, September 29, 2009 11:54 AM
> >> To: IBM-MAIN@bama.ua.edu
> >> Subject: GETMAIN Error At IPL
> >>
> >> We have been running on zos1.9 for 6 weeks with no issues until 2
> >> weekends ago. When operations performed the weekly IPL, tasks
> (vendor
> >> and system sub tasks) started abending with get main errors. The
> >system
> >> became unresponsive and we were forced to re-ipl, with the second
> ipl
> >I
> >> told ops to use the load clear option. The system then came up with
> no
> >> problems.
> >>
> >> The log showed that the CA task GSSA abended first, I sent the dump
> to
> >> CA and got a fix and applied it. The following weekend the same
> thing
> >> happened, I had ops  re-ipl with load clear option and the system
> came
> >> up with no problems. CA is now referring us to another vendor
saying
> >> they saw another vendors module in the dump of GSSA. I'm trying to
> >> circumvent chasing vendors.
> >>
> >> My question is, has anyone else had these problems running zos 1.9
> on
> >> Z890-A04. There have been no system or vendor software upgrades
> since
> >> the z19 upgrade. Search of the archives did not show anything
fairly
> >> recent.
> >>
> >> Any ideas? Thanks Matt
> >>
> >>
> >>

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> INFO
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> >
>
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INFO
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Re: GETMAIN Error At IPL

2009-09-29 Thread Mark Zelden
On Tue, 29 Sep 2009 14:54:25 -0500, Mark Zelden 
wrote:


>
>>There use to be an issue with HSA storage but I though that IBM change
>>that to CLEAR on a normal IPL.
>
>About 10 years ago.  Had to do with parallel sysplex data sharing and
>some information stored in HSA that wasn't cleared via "LOAD NORMAL".
>That shouldn't be an issue today.
>>

See this bit bucket from SHARE 91 in the summer of 1998 in Washington DC:
Bit Bucket X’10’ Happy Birthday Sweet Sixteen!
http://www.share.org/Portals/0/BitBuckets/BitBucket16.pdf

It mentions WSC Flash 9822, but flashes only go back to 2003 on the
current web site.   However, the bit bucket doc states the MCL change
is applicable to 9672 G3 and up, Multiprise 2000, and StarterPak 3000.
So of course the function is there on any "z" machine.

Mark
--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead
Zurich North America / Farmers Insurance Group - ZFUS G-ITO
mailto:mark.zel...@zurichna.com
z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html

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Re: GETMAIN Error At IPL

2009-09-29 Thread Mark Zelden
On Tue, 29 Sep 2009 15:27:49 -0400, Clark, Kevin  wrote:

>Matt,
>
>Get a SADUMP on the next occurrence.
>

Wouldn't hurt, but shouldn't be required if the system is functioning. At
worst, SLIPs could be set up in IEASLPxx to capture SVC dumps.

>There use to be an issue with HSA storage but I though that IBM change
>that to CLEAR on a normal IPL.

About 10 years ago.  Had to do with parallel sysplex data sharing and
some information stored in HSA that wasn't cleared via "LOAD NORMAL".
That shouldn't be an issue today. 
>
>If it is consistently happening on IPL I would check HSA allocations.
>

I don't see what HSA "allocations" would have to do with this sort of problem.
The OP has enough to activate / IPL and isn't attempting to do any sort
of dynamic I/O changes.

--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead
Zurich North America / Farmers Insurance Group - ZFUS G-ITO
mailto:mark.zel...@zurichna.com
z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html


>
>-Original Message-
>From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
>Behalf Of Dazzo, Matt
>Sent: Tuesday, September 29, 2009 2:54 PM
>To: IBM-MAIN@bama.ua.edu
>Subject: GETMAIN Error At IPL
>
>We have been running on zos1.9 for 6 weeks with no issues until 2
>weekends ago. When operations performed the weekly IPL, tasks (vendor
>and system sub tasks) started abending with get main errors. The system
>became unresponsive and we were forced to re-ipl, with the second ipl I
>told ops to use the load clear option. The system then came up with no
>problems.
>
>The log showed that the CA task GSSA abended first, I sent the dump to
>CA and got a fix and applied it. The following weekend the same thing
>happened, I had ops  re-ipl with load clear option and the system came
>up with no problems. CA is now referring us to another vendor saying
>they saw another vendors module in the dump of GSSA. I'm trying to
>circumvent chasing vendors.
>
>My question is, has anyone else had these problems running zos 1.9 on
>Z890-A04. There have been no system or vendor software upgrades since
>the z19 upgrade. Search of the archives did not show anything fairly
>recent.
>
>Any ideas? Thanks Matt
>
>
>--
>For IBM-MAIN subscribe / signoff / archive access instructions,
>send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO
>Search the archives at http://bama.ua.edu/archives/ibm-main.html
>
>
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Re: GETMAIN Error At IPL

2009-09-29 Thread Clark, Kevin
Matt, 

Get a SADUMP on the next occurrence. 

There use to be an issue with HSA storage but I though that IBM change
that to CLEAR on a normal IPL. 

If it is consistently happening on IPL I would check HSA allocations.  


-Original Message-
From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
Behalf Of Dazzo, Matt
Sent: Tuesday, September 29, 2009 2:54 PM
To: IBM-MAIN@bama.ua.edu
Subject: GETMAIN Error At IPL

We have been running on zos1.9 for 6 weeks with no issues until 2
weekends ago. When operations performed the weekly IPL, tasks (vendor
and system sub tasks) started abending with get main errors. The system
became unresponsive and we were forced to re-ipl, with the second ipl I
told ops to use the load clear option. The system then came up with no
problems.

The log showed that the CA task GSSA abended first, I sent the dump to
CA and got a fix and applied it. The following weekend the same thing
happened, I had ops  re-ipl with load clear option and the system came
up with no problems. CA is now referring us to another vendor saying
they saw another vendors module in the dump of GSSA. I'm trying to
circumvent chasing vendors.

My question is, has anyone else had these problems running zos 1.9 on
Z890-A04. There have been no system or vendor software upgrades since
the z19 upgrade. Search of the archives did not show anything fairly
recent.

Any ideas? Thanks Matt


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Re: GETMAIN Error At IPL

2009-09-29 Thread Mark Zelden
CLPA has nothing to do with the "CLEAR" in the "LOAD CLEAR" 
hardware function if that was what you were trying to say.

Mark
--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead
Zurich North America / Farmers Insurance Group - ZFUS G-ITO
mailto:mark.zel...@zurichna.com
z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html


On Tue, 29 Sep 2009 12:23:24 -0700, Gibney, Dave  wrote:

>  This doesn't help with the vendors :) But I put CLPA in IEASYS00 more
>than a decade ago.
>
>Dave Gibney
>Information Technology Services
>Washington State University
>
>
>> -Original Message-
>> From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
>> Behalf Of Dazzo, Matt
>> Sent: Tuesday, September 29, 2009 11:54 AM
>> To: IBM-MAIN@bama.ua.edu
>> Subject: GETMAIN Error At IPL
>>
>> We have been running on zos1.9 for 6 weeks with no issues until 2
>> weekends ago. When operations performed the weekly IPL, tasks (vendor
>> and system sub tasks) started abending with get main errors. The
>system
>> became unresponsive and we were forced to re-ipl, with the second ipl
>I
>> told ops to use the load clear option. The system then came up with no
>> problems.
>>
>> The log showed that the CA task GSSA abended first, I sent the dump to
>> CA and got a fix and applied it. The following weekend the same thing
>> happened, I had ops  re-ipl with load clear option and the system came
>> up with no problems. CA is now referring us to another vendor saying
>> they saw another vendors module in the dump of GSSA. I'm trying to
>> circumvent chasing vendors.
>>
>> My question is, has anyone else had these problems running zos 1.9 on
>> Z890-A04. There have been no system or vendor software upgrades since
>> the z19 upgrade. Search of the archives did not show anything fairly
>> recent.
>>
>> Any ideas? Thanks Matt
>>
>>
>> --
>> For IBM-MAIN subscribe / signoff / archive access instructions,
>> send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO
>> Search the archives at http://bama.ua.edu/archives/ibm-main.html
>
>--
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Re: GETMAIN Error At IPL

2009-09-29 Thread Chase, John
> -Original Message-
> From: IBM Mainframe Discussion List On Behalf Of Gibney, Dave
> 
> 
>   This doesn't help with the vendors :) But I put CLPA in IEASYS00
more
> than a decade ago.

We also IPL with CLPA and Load Clear every time.  Been doing it that way
for at least the 12 years I've been here.

-jc-

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Re: GETMAIN Error At IPL

2009-09-29 Thread Gibney, Dave
  This doesn't help with the vendors :) But I put CLPA in IEASYS00 more
than a decade ago.

Dave Gibney
Information Technology Services
Washington State University


> -Original Message-
> From: IBM Mainframe Discussion List [mailto:ibm-m...@bama.ua.edu] On
> Behalf Of Dazzo, Matt
> Sent: Tuesday, September 29, 2009 11:54 AM
> To: IBM-MAIN@bama.ua.edu
> Subject: GETMAIN Error At IPL
> 
> We have been running on zos1.9 for 6 weeks with no issues until 2
> weekends ago. When operations performed the weekly IPL, tasks (vendor
> and system sub tasks) started abending with get main errors. The
system
> became unresponsive and we were forced to re-ipl, with the second ipl
I
> told ops to use the load clear option. The system then came up with no
> problems.
> 
> The log showed that the CA task GSSA abended first, I sent the dump to
> CA and got a fix and applied it. The following weekend the same thing
> happened, I had ops  re-ipl with load clear option and the system came
> up with no problems. CA is now referring us to another vendor saying
> they saw another vendors module in the dump of GSSA. I'm trying to
> circumvent chasing vendors.
> 
> My question is, has anyone else had these problems running zos 1.9 on
> Z890-A04. There have been no system or vendor software upgrades since
> the z19 upgrade. Search of the archives did not show anything fairly
> recent.
> 
> Any ideas? Thanks Matt
> 
> 
> --
> For IBM-MAIN subscribe / signoff / archive access instructions,
> send email to lists...@bama.ua.edu with the message: GET IBM-MAIN INFO
> Search the archives at http://bama.ua.edu/archives/ibm-main.html

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Re: GETMAIN Error At IPL

2009-09-29 Thread Mark Zelden
On Tue, 29 Sep 2009 14:53:53 -0400, Dazzo, Matt  wrote:

>We have been running on zos1.9 for 6 weeks with no issues until 2 weekends
ago. When operations performed the weekly IPL, tasks (vendor and system sub
tasks) started abending with get main errors. The system became unresponsive
and we were forced to re-ipl, with the second ipl I told ops to use the load
clear option. The system then came up with no problems.
>
>The log showed that the CA task GSSA abended first, I sent the dump to CA
and got a fix and applied it. The following weekend the same thing happened,
I had ops  re-ipl with load clear option and the system came up with no
problems. CA is now referring us to another vendor saying they saw another
vendors module in the dump of GSSA. I'm trying to circumvent chasing vendors.
>
>My question is, has anyone else had these problems running zos 1.9 on
Z890-A04. There have been no system or vendor software upgrades since the
z19 upgrade. Search of the archives did not show anything fairly recent.
>

z/OS 1.9 for 6 weeks or z/OS 1.10?  I just wanted to make sure because if
this was z/OS 1.10 I would point you to APAR OA27291 and to DIAGxx to
see if anything was coded for VSM USEZOSV1R9RULES.

Mark
--
Mark Zelden
Sr. Software and Systems Architect - z/OS Team Lead
Zurich North America / Farmers Insurance Group - ZFUS G-ITO
mailto:mark.zel...@zurichna.com
z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/
Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html

--
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