Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thu, 11 Jan 2007 22:47:41 -0600 Alan Ackerman said: a text mode browser that handles https. Lynx does on Linux, and I believe that Charlotte does on CMS. == Not my copy of Charlotte. Alan - I applied the HTTPS updates to Charlotte and put the package on my VM FTP site. To ftp VM to VM: ftp zvm.sru.edu user sruftp pass guest ebcdic use binary if not on a VM system mode b only on a VM system get charlott.vmarc quit /Fran Hensler at Slippery Rock University of Pennsylvania USA for 43 years [EMAIL PROTECTED] +1.724.738.2153 Yes, Virginia, there is a Slippery Rock
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Alan Ackerman wrote: I read somewhere that IBM is now making most of its money from services, rather than hardware of software. If IBMLink is an example of IBM service in action, I don't think I want to buy any services from IBM. http://www.pbs.org/cringely/pulpit/2006/pulpit_20060518_000897.html Tony H.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Fascinating. snip http://www.pbs.org/cringely/pulpit/2006/pulpit_20060518_000897.html Tony H. /snip
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
My experience with IBMLink feedback is that it goes into a black hole. I have left some open for years, with no progress made in fixing the bugs. My recent queries don't give me much hope, either. I will, however, continue to open feedbacks, even though this list is clearly much better at answering my questions than IBM is. When IBMLink first came out on the web, and again when IBMLink 2000 came out, I provided quite a bit of feedback. So far as I can tell, not one of my suggestions has led to any change to the application. I read somewhere that IBM is now making most of its money from services, rather than hardware of software. If IBMLink is an example of IBM service in action, I don't think I want to buy any services from IBM. And yes, we do pay for the privilege of using IBMLink to fix IBM's bugs. Sigh! On Thu, 4 Jan 2007 13:33:36 -0500, Alan Altmark [EMAIL PROTECTED] wrote: On Thursday, 01/04/2007 at 09:31 CST, Mike Walter [EMAIL PROTECTED] m wrote: Oh, by all means any and everyone with an issue **should** provide feedback. I merely presume that some list members will be too busy to open an IBMLink feedback for something they report on the list. Providing IBMLink wit h a single, comprehensive list might help to prevent those issues from bei ng dropped through the cracks, Also the size of a single, comprehensive summary might force the issue to become clear enough to merit swift action! Inquiries have been made to the IBMLink folks to find out how they would like to handle these concerns. If anyone depends on VPL, note that it is going away, too. We ship sour ce anyway, so that shouldn't be too big of a problem for z/VM installations . Alan Altmark z/VM Development IBM Endicott =
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
In addition to the issues already mentioned, I know of 2 other problems with the web interface. The first one is that there is no way to send (e-mail) anything back to yourself. If you want to research 100 PTFs for a product, it is a lot easier to send the list back to a place where you can manipulate the list. Lest anyone think that I haven't researched this issue, I know that I could cut-and-paste or view source or a number of other relatively manual processes. However, all of those are much more time-consuming than tapping the PF key to print and send the output back to my VM system. I will also miss this function for being able to print and archive old PMR text so that I can find old problems after IBMLink deletes them (28 days). The ability to use a text mode browser might improve this but I am not aware of a text mode browser that handles https. The other significant productivity hit is the lack of shortcuts to get between functions. The point-and-click option requires a lot more waiting for transitions between tasks in IBMLink. I first heard about the probability of the 3270 interface being discontinued in October 2003 from someone in the IBMLink development team. I mentioned these issues then and, while the web interface has improved, these functions still do not exist. I guess customer requirements aren't as important as they used to be. (sigh!) Rick Barlow Systems Engineering Consultant Nationwide Services Co., Enterprise Business Intelligence Services Mainframe, z/VM and zSeries Linux Support One Nationwide Plaza 3-20-13 Columbus OH 43215-2220 U.S.A Voice: (614) 249-5213Fax: (614) 677-0821 mailto:[EMAIL PROTECTED]
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Exactly! -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Rick Barlow Sent: Thursday, January 04, 2007 8:15 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 In addition to the issues already mentioned, I know of 2 other problems with the web interface. The first one is that there is no way to send (e-mail) anything back to yourself. If you want to research 100 PTFs for a product, it is a lot easier to send the list back to a place where you can manipulate the list. Lest anyone think that I haven't researched this issue, I know that I could cut-and-paste or view source or a number of other relatively manual processes. However, all of those are much more time-consuming than tapping the PF key to print and send the output back to my VM system. I will also miss this function for being able to print and archive old PMR text so that I can find old problems after IBMLink deletes them (28 days). The ability to use a text mode browser might improve this but I am not aware of a text mode browser that handles https. The other significant productivity hit is the lack of shortcuts to get between functions. The point-and-click option requires a lot more waiting for transitions between tasks in IBMLink. I first heard about the probability of the 3270 interface being discontinued in October 2003 from someone in the IBMLink development team. I mentioned these issues then and, while the web interface has improved, these functions still do not exist. I guess customer requirements aren't as important as they used to be. (sigh!) Rick Barlow Systems Engineering Consultant Nationwide Services Co., Enterprise Business Intelligence Services Mainframe, z/VM and zSeries Linux Support One Nationwide Plaza 3-20-13 Columbus OH 43215-2220 U.S.A Voice: (614) 249-5213Fax: (614) 677-0821 mailto:[EMAIL PROTECTED] If you are not an intended recipient of this e-mail, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute it. Click here for important additional terms relating to this e-mail. http://www.ml.com/email_terms/
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thursday, 01/04/2007 at 08:14 EST, Rick Barlow [EMAIL PROTECTED] wrote: I will also miss this function for being able to print and archive old PMR text so that I can find old problems after IBMLink deletes them (28 days). FYI, closed PMRs are deleted from RETAIN after 28 days. IBMLink gets its information from RETAIN. I first heard about the probability of the 3270 interface being discontinued in October 2003 from someone in the IBMLink development team. I mentioned these issues then and, while the web interface has improved, these functions still do not exist. I guess customer requirements aren't as important as they used to be. (sigh!) From Chuckie: As he-who-has-access-to-the-power-switch tried to say in an earlier post, EVERYONE that has an issue with IBMLink must make their issues known. Every month that goes by without improvement should be met by the same avalanche of Feedbacks and calls to the IBMLink Support desk. Lack of contact by the IBMLink team should be met with calls to the helpdesk. Press your case. Use the word 'escalate' as necessary. Squeaky wheels get the grease. BE the wheel. Better, get with your VM, MVS, VSE, and TPF friends and be an 18-squeaky-wheeler (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). My keeper has used the alien phrase user group requirements. That might be an interesting path to take, simply to give notice to PHBs that IBMLink is just as important to your business as the products are themselves. Could you meet your SLAs by calling the Support Center all the time? That is Chuckie's opinion, of course, not Policy or an Official Recommendation. Alan Altmark z/VM Development IBM Endicott
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Please know that you are 'preaching to the choir' so to speak. The last thing VM'ers want to do is get rid of another VM or mainframe application. I second Alan. Please let the ServicLink folks know about these problems. (After all the VM community has always been a very vocal community!) Colleen M Brown IBM z/VM and Related Products Development and Service Stracka, James (GTI) [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/04/2007 08:45 AM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Exactly! -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Rick Barlow Sent: Thursday, January 04, 2007 8:15 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 In addition to the issues already mentioned, I know of 2 other problems with the web interface. The first one is that there is no way to send (e-mail) anything back to yourself. If you want to research 100 PTFs for a product, it is a lot easier to send the list back to a place where you can manipulate the list. Lest anyone think that I haven't researched this issue, I know that I could cut-and-paste or view source or a number of other relatively manual processes. However, all of those are much more time-consuming than tapping the PF key to print and send the output back to my VM system. I will also miss this function for being able to print and archive old PMR text so that I can find old problems after IBMLink deletes them (28 days). The ability to use a text mode browser might improve this but I am not aware of a text mode browser that handles https. The other significant productivity hit is the lack of shortcuts to get between functions. The point-and-click option requires a lot more waiting for transitions between tasks in IBMLink. I first heard about the probability of the 3270 interface being discontinued in October 2003 from someone in the IBMLink development team. I mentioned these issues then and, while the web interface has improved, these functions still do not exist. I guess customer requirements aren't as important as they used to be. (sigh!) Rick Barlow Systems Engineering Consultant Nationwide Services Co., Enterprise Business Intelligence Services Mainframe, z/VM and zSeries Linux Support One Nationwide Plaza 3-20-13 Columbus OH 43215-2220 U.S.A Voice: (614) 249-5213Fax: (614) 677-0821 mailto:[EMAIL PROTECTED] If you are not an intended recipient of this e-mail, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute it. Click here for important additional terms relating to this e-mail. http://www.ml.com/email_terms/
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thu, 4 Jan 2007 08:14:36 -0500 Rick Barlow said:
{snip} The
ability to use a text mode browser might improve this but I am not aware of
a text mode browser that handles https.
CHARLOTTE is a CMS web browser that handles HTTPS.
It is available on my VM FTP site. For best results do the FTP in a
CMS machine so you will have no reblocking issues.
ftp zvm.sru.edu
user sruftp
pass guest
ebcdic
mode b
get charlott.vmarc
quit
/Fran Hensler at Slippery Rock University of Pennsylvania USA for 43 years
[EMAIL PROTECTED] +1.724.738.2153
Yes, Virginia, there is a Slippery Rock
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Well, I confess to not knowing every IBMLink greenscreen feature that will be lost or become less functional when using the browser version. And with business being what it is today, I simply don't have the time to perform an in-depth feature and usability analysis. One would think that IBMLink designers would have done that **before** announcing a withdrawl (sic) of the greenscreen access. Certainly they must have analyzed greenscreen usage over the past six months or so, right? So... I posted the notice here, where people with passion and experience are likely (pretty much guaranteed) to respond. I volunteer to package up the posts with specific, actionable comments into a single Feedback which I will submit here, and to IBMLink on or before Monday, January 15 . That permits IBMVM listserve members more time to comment on this thread, and allows IBMLink half the 31 day time period between the notice of, and the actual withdrawal deadline to take a graceful step back, consider the implications of the greenscreen withdrawal on its customer's productivity, and extend the deadline until the web application inadequacies have been acceptably addressed. Thank you all for your consideration and comments. Keep them coming! Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. Alan Altmark [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/03/2007 11:11 PM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Wednesday, 01/03/2007 at 02:49 EST, Stracka, James (GTI) [EMAIL PROTECTED] wrote: Yes, and when doing a search for fixes (5735FAL00 r520 1000) I cannot get the output to go to a file as with 3270. Anyone who finds the web interface ... deficient ... in some area or other should, of course, register their Feedback with the ServiceLink folks. Alan Altmark z/VM Development IBM Endicott The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
But didn't Alan (or was it Chuckie?) indicate multiple squeaks would be better than one in this case? Perhaps a single comprehensive laundry list from one customer is not the best way to be heard ... JR (Steven) Imler CA Senior Software Engineer Tel: +1 703 708 3479 Fax: +1 703 708 3267 [EMAIL PROTECTED] -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Thursday, January 04, 2007 09:57 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Well, I confess to not knowing every IBMLink greenscreen feature that will be lost or become less functional when using the browser version. And with business being what it is today, I simply don't have the time to perform an in-depth feature and usability analysis. One would think that IBMLink designers would have done that **before** announcing a withdrawl (sic) of the greenscreen access. Certainly they must have analyzed greenscreen usage over the past six months or so, right? So... I posted the notice here, where people with passion and experience are likely (pretty much guaranteed) to respond. I volunteer to package up the posts with specific, actionable comments into a single Feedback which I will submit here, and to IBMLink on or before Monday, January 15 . That permits IBMVM listserve members more time to comment on this thread, and allows IBMLink half the 31 day time period between the notice of, and the actual withdrawal deadline to take a graceful step back, consider the implications of the greenscreen withdrawal on its customer's productivity, and extend the deadline until the web application inadequacies have been acceptably addressed. Thank you all for your consideration and comments. Keep them coming! Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. Alan Altmark [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/03/2007 11:11 PM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Wednesday, 01/03/2007 at 02:49 EST, Stracka, James (GTI) [EMAIL PROTECTED] wrote: Yes, and when doing a search for fixes (5735FAL00 r520 1000) I cannot get the output to go to a file as with 3270. Anyone who finds the web interface ... deficient ... in some area or other should, of course, register their Feedback with the ServiceLink folks. Alan Altmark z/VM Development IBM Endicott The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thu, 4 Jan 2007 08:14:36 -0500 Rick Barlow said:
{snip}
The
ability to use a text mode browser might improve this but I am not
aware
of
a text mode browser that handles https.
Lynx does on Linux, and I believe that Charlotte does on CMS.
Ironically, both are usable (if somewhat painfully) with Sun and HP's
service WWW sites.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Oh, by all means any and everyone with an issue **should** provide feedback. I merely presume that some list members will be too busy to open an IBMLink feedback for something they report on the list. Providing IBMLink with a single, comprehensive list might help to prevent those issues from being dropped through the cracks, Also the size of a single, comprehensive summary might force the issue to become clear enough to merit swift action! Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. Imler, Steven J [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/04/2007 09:04 AM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 But didn't Alan (or was it Chuckie?) indicate multiple squeaks would be better than one in this case? Perhaps a single comprehensive laundry list from one customer is not the best way to be heard ... JR (Steven) Imler CA Senior Software Engineer Tel: +1 703 708 3479 Fax: +1 703 708 3267 [EMAIL PROTECTED] -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Thursday, January 04, 2007 09:57 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Well, I confess to not knowing every IBMLink greenscreen feature that will be lost or become less functional when using the browser version. And with business being what it is today, I simply don't have the time to perform an in-depth feature and usability analysis. One would think that IBMLink designers would have done that **before** announcing a withdrawl (sic) of the greenscreen access. Certainly they must have analyzed greenscreen usage over the past six months or so, right? So... I posted the notice here, where people with passion and experience are likely (pretty much guaranteed) to respond. I volunteer to package up the posts with specific, actionable comments into a single Feedback which I will submit here, and to IBMLink on or before Monday, January 15 . That permits IBMVM listserve members more time to comment on this thread, and allows IBMLink half the 31 day time period between the notice of, and the actual withdrawal deadline to take a graceful step back, consider the implications of the greenscreen withdrawal on its customer's productivity, and extend the deadline until the web application inadequacies have been acceptably addressed. Thank you all for your consideration and comments. Keep them coming! Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. Alan Altmark [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/03/2007 11:11 PM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Wednesday, 01/03/2007 at 02:49 EST, Stracka, James (GTI) [EMAIL PROTECTED] wrote: Yes, and when doing a search for fixes (5735FAL00 r520 1000) I cannot get the output to go to a file as with 3270. Anyone who finds the web interface ... deficient ... in some area or other should, of course, register their Feedback with the ServiceLink folks. Alan Altmark z/VM Development IBM Endicott The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Jan 4, 2007, at 7:14 AM, Rick Barlow wrote: I am not aware of a text mode browser that handles https. Lynx, links, or w3m, at least, do. I won't swear that versions compiled with SSL support are what's present in your Linux or whatever distribution, but those three (which are the three browsers I use from time to time) all do have SSL support available. Not that I don't prefer greenscreen myself, but SSL on text browsers is pretty mature these days. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Heh. I had that album. Jon -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] Behalf Of Adam Thornton Sent: Thursday, January 04, 2007 10:53 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Jan 4, 2007, at 7:56 AM, Alan Altmark wrote: (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). It's not every man who knows the OTHER hit of a one-hit wonder. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Have you ever tried Nehi and Onion Soup mix? Steve Mitchell Sr Systems Software Specialist Blue Cross Blue Shield of Kansas (785) 291-8885 'There are no degrees of Honesty-you're either Honest or you're not! Jon Brock [EMAIL PROTECTED] Sent by: The IBM To z/VM OperatingIBMVM@LISTSERV.UARK.EDU System cc [EMAIL PROTECTED] ARK.EDUTopic Subject 01/04/2007 10:50 Re: IBM ServiceLink greenscreen to AMbe discontinued March 31, 2007 Please respond to The IBM z/VM Operating System [EMAIL PROTECTED] ARK.EDU Heh. I had that album. Jon -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] Behalf Of Adam Thornton Sent: Thursday, January 04, 2007 10:53 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Jan 4, 2007, at 7:56 AM, Alan Altmark wrote: (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). It's not every man who knows the OTHER hit of a one-hit wonder. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Hey, he had a couple of others, but none that approached Convoy. Later, Ray -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Adam Thornton Sent: Thursday January 04 2007 07:53 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Jan 4, 2007, at 7:56 AM, Alan Altmark wrote: (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). It's not every man who knows the OTHER hit of a one-hit wonder. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Have all of 'em, including the 'Convoy' soundtrack and the American Gramophone CD + the albums re-issued on CD. Charter member of his fan club from 1974, Ray -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Jon Brock Sent: Thursday January 04 2007 08:50 To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Heh. I had that album. Jon -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] Behalf Of Adam Thornton Sent: Thursday, January 04, 2007 10:53 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Jan 4, 2007, at 7:56 AM, Alan Altmark wrote: (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). It's not every man who knows the OTHER hit of a one-hit wonder. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Nope. Can't say I have. Jon snip Have you ever tried Nehi and Onion Soup mix? /snip
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thursday, 01/04/2007 at 09:31 CST, Mike Walter [EMAIL PROTECTED] wrote: Oh, by all means any and everyone with an issue **should** provide feedback. I merely presume that some list members will be too busy to open an IBMLink feedback for something they report on the list. Providing IBMLink with a single, comprehensive list might help to prevent those issues from being dropped through the cracks, Also the size of a single, comprehensive summary might force the issue to become clear enough to merit swift action! Inquiries have been made to the IBMLink folks to find out how they would like to handle these concerns. If anyone depends on VPL, note that it is going away, too. We ship source anyway, so that shouldn't be too big of a problem for z/VM installations. Alan Altmark z/VM Development IBM Endicott
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On 1/4/07, Alan Altmark [EMAIL PROTECTED] wrote: If anyone depends on VPL, note that it is going away, too. We ship source anyway, so that shouldn't be too big of a problem for z/VM installations. Except if you want to view OCM listings... Rob
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
We ship source anyway, ... I respectfully beg to differ gov'nor! IBM ships *most* source for z/VM. Kudos! But page xi of the pub GC24-6099-00 z/VM Guide for Automated Installation and Service Version 5 Release 1.0 (the most current I can find as of 20070104) rightfully states: o PLX and Restricted Source no longer ship with z/VM. They are available upon request from IBM Resource Link?. Minor point to anyone but those needing access to the lesser-frequented dark corners of z/VM. But an important point of which to be aware when hunting unsuccessfully for the source to such a piece of the system. Mike Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. Alan Altmark [EMAIL PROTECTED] Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU 01/04/2007 12:33 PM Please respond to The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU To IBMVM@LISTSERV.UARK.EDU cc Subject Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Thursday, 01/04/2007 at 09:31 CST, Mike Walter [EMAIL PROTECTED] wrote: Oh, by all means any and everyone with an issue **should** provide feedback. I merely presume that some list members will be too busy to open an IBMLink feedback for something they report on the list. Providing IBMLink with a single, comprehensive list might help to prevent those issues from being dropped through the cracks, Also the size of a single, comprehensive summary might force the issue to become clear enough to merit swift action! Inquiries have been made to the IBMLink folks to find out how they would like to handle these concerns. If anyone depends on VPL, note that it is going away, too. We ship source anyway, so that shouldn't be too big of a problem for z/VM installations. Alan Altmark z/VM Development IBM Endicott The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Don't forget The Old Home Fill'er Up And Keep On A Truckin' Cafe, that was a good one, too!! On Thursday, 01/04/2007 at 09:53 CST, Adam Thornton [EMAIL PROTECTED] wrote: (Wolf Creek Pass, way across the Great Divide, truckin' on down the other side). It's not every man who knows the OTHER hit of a one-hit wonder. Watch it, pal. I read the Shelby County Tribune now, looking for more good deals on older-model cars. (It's Friday somewhere...) -- Chuckie
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
I initially said: It's not every man who knows the OTHER hit of a one-hit wonder. But actually it appears that C. W. McCall's fan club is, ah, amazingly well represented here. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
H. If you ship source, what is the purpose of the HTTxxx series of abend codes? -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Alan Altmark Sent: Thursday, January 04, 2007 10:34 AM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Thursday, 01/04/2007 at 09:31 CST, Mike Walter [EMAIL PROTECTED] wrote: Oh, by all means any and everyone with an issue **should** provide feedback. I merely presume that some list members will be too busy to open an IBMLink feedback for something they report on the list. Providing IBMLink with a single, comprehensive list might help to prevent those issues from being dropped through the cracks, Also the size of a single, comprehensive summary might force the issue to become clear enough to merit swift action! Inquiries have been made to the IBMLink folks to find out how they would like to handle these concerns. If anyone depends on VPL, note that it is going away, too. We ship source anyway, so that shouldn't be too big of a problem for z/VM installations. Alan Altmark z/VM Development IBM Endicott
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
There are more of us out here. Ed Martin Aultman Health Foundation 330-588-4723 [EMAIL PROTECTED] ext. 40441 -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Adam Thornton Sent: Thursday, January 04, 2007 3:08 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 I initially said: It's not every man who knows the OTHER hit of a one-hit wonder. But actually it appears that C. W. McCall's fan club is, ah, amazingly well represented here. Adam
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
On Thursday, 01/04/2007 at 01:37 PST, Schuh, Richard [EMAIL PROTECTED] wrote: H. If you ship source, what is the purpose of the HTTxxx series of abend codes? Ooooh! Pop quiz! From a read of HTT001-HTT003 the z/VM 5.2 CP Messages Codes book, they are abends dealing with incorrect linkage between CP modules (programming errors). Yes, OCO modules can issue abends. Sometimes we give details on those abends and sometimes we just say Call us. (All HTT abend explanations end with Contact IBM.) But I'm not sure how our shipping source (or not) changes the explanations of abend codes or your use of VPL. Alan Altmark z/VM Development IBM Endicott
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
When we got HTT00x abends, the explanation was more generic, something like, A module which is OCO had a problem. Contact IBM. The same generic explanation was there, verbatim, for every HTTxxx abend. If the source were shipped, there would be no reason for these codes. It doesn't explain the abend. Rather, the existence and explanation of the abend refutes the statement that you ship source, at least for some components. The very first HTT abend we had was caused by another vendor's software. I am glad to see that the RCFs do some good. Now, there is information that might have led us to them as the source or, perhaps led them to the problem. When it happened, we naturally sent the dump to IBM, as instructed, and waited until your folks said, It isn't our problem, before the other vendor really got involved. (We sent them the dump right after sending it to IBM, but they did not have any idea where to look based on the abend code or description. They waited for IBM to make the first determination. Then, they had to enlist help from IBM in order to find the problem.) -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Alan Altmark Sent: Thursday, January 04, 2007 2:35 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 On Thursday, 01/04/2007 at 01:37 PST, Schuh, Richard [EMAIL PROTECTED] wrote: H. If you ship source, what is the purpose of the HTTxxx series of abend codes? Ooooh! Pop quiz! From a read of HTT001-HTT003 the z/VM 5.2 CP Messages Codes book, they are abends dealing with incorrect linkage between CP modules (programming errors). Yes, OCO modules can issue abends. Sometimes we give details on those abends and sometimes we just say Call us. (All HTT abend explanations end with Contact IBM.) But I'm not sure how our shipping source (or not) changes the explanations of abend codes or your use of VPL. Alan Altmark z/VM Development IBM Endicott
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Another good VM application replaced by junk. -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Tuesday, January 02, 2007 2:50 PM To: IBMVM@LISTSERV.UARK.EDU Subject: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Here we go again. Noticed on IBMLink (yes, using the reliable, productive greenscreen version) today, 02 Jan 2007: ---snip--- Withdrawl of VM ServiceLink Access to ServiceLink via the VM mode (green screen) will be removed on March 31, 2007. ServiceLink will only be available through: www.ibm.com/ibmlink The internet version of ServiceLink has been embraced by our customers as a safe and secure method of obtaining technical support and software maintenance for their zSeries system. Many new features have been added to the ServiceLink applications on the web that are not on the VM version. These enhanced features include: a) A tailored fix package for preventive and corrective service. b) A more comprehensive Search which includes additional technical support libraries. c) An improved PTF ordering capability in PSP Since ServiceLink VM is being removed, there will be no changes made to the ServiceLink vm code to support the new 2007 daylight saving time extension. ---snip--- I used to complain that most VM users could not do anything that didn't get mapped directly to a PFkey. I really **like** the command line! I don't want to be turned into a systems janitor, only knowing which buttons to push while not knowing what's going on under the covers. When someone changes the buttons, stuff stops working the same and precious time is lost trying to find the latest magic button to push. Am I the *only* one who still prefers the stable, unchanging 3270 greenscreen access to IBMLink? The screens do not change, so you can continue to find information the way that has always worked: QUICKLY! The internet version of ServiceLink has been embraced by our customers -- well, not this one! This is one withdrawl (sic) pain that I can really live without. Does it really cost IBM anything to support the **unchanging** greenscreen IBMLink? I don't know of any reason that I should give a rat's patoot about the vm code to support the new 2007 daylight saving time extension. IMHO that really sounds like a weak attempt to find a justification for abandoning something that still works perfectly. Happy New Year! BAH HUMBUG!! Mike (not starting the new year off happily) Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. _ The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited. If you are not an intended recipient of this e-mail, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute it. Click here for important additional terms relating to this e-mail. http://www.ml.com/email_terms/
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Up to now I have been using the old 3270 access. It always work fine for me. I have talked to other staff members who are using the web access. They all say the same thing. They have a problem with the search function in Service Information Search (SIS). Sometimes new is not always better. Paul Feller AIT Mainframe Technical Support [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Yes, and when doing a search for fixes (5735FAL00 r520 1000) I cannot get the output to go to a file as with 3270. -Original Message- From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Feller, Paul Sent: Wednesday, January 03, 2007 2:47 PM To: IBMVM@LISTSERV.UARK.EDU Subject: Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Up to now I have been using the old 3270 access. It always work fine for me. I have talked to other staff members who are using the web access. They all say the same thing. They have a problem with the search function in Service Information Search (SIS). Sometimes new is not always better. Paul Feller AIT Mainframe Technical Support [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] If you are not an intended recipient of this e-mail, please notify the sender, delete it and do not read, act upon, print, disclose, copy, retain or redistribute it. Click here for important additional terms relating to this e-mail. http://www.ml.com/email_terms/
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
What is your problem, Mike? Why do you hang on to these antiquated things? Get over it ... move on. How else can we keep our web presence fresh and new and certain development teams in cash flow? Your expectations of usability and reliability are just WAY TOO HIGH. You need to clean-up your attitude and flush your janitorial comments and get back to cranking the knob on that washing machine. (Wait ... is that an idiot light flashing on your dashboard? I wonder what it could mean? Aahhh ... who cares! ... Ctrl-Alt-Del) /sarcastic I second Dave Boyes' (implied, but clear) suggestion about getting the web interface to work with a text mode browser. To paraphrase Steve Carl, if it's a web application which requires a specific browser, then it's client/server but NOT a web application. Or in this case, a web application which has nothing to do with graphics requiring the graphical browsers. Does it really cost IBM anything to support the **unchanging** greenscreen IBMLink? I don't know of any reason that I should give a rat's patoot about the vm code to support the new 2007 daylight saving time extension. IMHO that really sounds like a weak attempt to find a justification for abandoning something that still works perfectly. To some, this design point seems obvious: use a common back-end for the green screen and the web toy. And I truly do not know that IBM has not done that in this case. (But I do know of other applications which FAIL TO.) The logic seems unassailable, the savings immediate and perpetual, and the value of the quicker interface echoed in forums like this one. When you make mention of your withdrawal pain, make it clear, the point is NOT 3270. The point is plain text, which is quicker, more reliable, more automatable, and cheaper. And your beloved command line is many steps beyond 2D text on all points, especially automation. -- R;
Re: IBM ServiceLink greenscreen to be discontinued March 31, 2007
Obviously a management decision. Phil From: The IBM z/VM Operating System [mailto:[EMAIL PROTECTED] On Behalf Of Mike Walter Sent: Tuesday, January 02, 2007 2:50 PM To: IBMVM@LISTSERV.UARK.EDU Subject: IBM ServiceLink greenscreen to be discontinued March 31, 2007 Here we go again. Noticed on IBMLink (yes, using the reliable, productive greenscreen version) today, 02 Jan 2007: ---snip--- Withdrawl of VM ServiceLink Access to ServiceLink via the VM mode (green screen) will be removed on March 31, 2007. ServiceLink will only be available through: www.ibm.com/ibmlink The internet version of ServiceLink has been embraced by our customers as a safe and secure method of obtaining technical support and software maintenance for their zSeries system. Many new features have been added to the ServiceLink applications on the web that are not on the VM version. These enhanced features include: a) A tailored fix package for preventive and corrective service. b) A more comprehensive Search which includes additional technical support libraries. c) An improved PTF ordering capability in PSP Since ServiceLink VM is being removed, there will be no changes made to the ServiceLink vm code to support the new 2007 daylight saving time extension. ---snip--- I used to complain that most VM users could not do anything that didn't get mapped directly to a PFkey. I really **like** the command line! I don't want to be turned into a systems janitor, only knowing which buttons to push while not knowing what's going on under the covers. When someone changes the buttons, stuff stops working the same and precious time is lost trying to find the latest magic button to push. Am I the *only* one who still prefers the stable, unchanging 3270 greenscreen access to IBMLink? The screens do not change, so you can continue to find information the way that has always worked: QUICKLY! The internet version of ServiceLink has been embraced by our customers -- well, not this one! This is one withdrawl (sic) pain that I can really live without. Does it really cost IBM anything to support the **unchanging** greenscreen IBMLink? I don't know of any reason that I should give a rat's patoot about the vm code to support the new 2007 daylight saving time extension. IMHO that really sounds like a weak attempt to find a justification for abandoning something that still works perfectly. Happy New Year! BAH HUMBUG!! Mike (not starting the new year off happily) Walter Hewitt Associates Any opinions expressed herein are mine alone and do not necessarily represent the opinions or policies of Hewitt Associates. The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.
