Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Adrian Spratt
David Whitehead gave instructions on how to switch reading messages from HTML 
to text. However, you would then lose your links. For me, not a solution.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Justin Williams
Sent: Monday, April 30, 2018 6:48 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I've noticed this from time to tiem, but I thought it was the way the outlook 
message was formatted.  Can we change it to text in the options; I'm sure you 
guys have tried that already.  I haven't noticed it to often, but I haven't 
paid strickt attention.  
Justin

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm 
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows 
updates, including Office updates, are installed and applied. If the issue 
persists at that point, please try running JAWS in the factory default mode to 
determine if the issue still occurs. To do this, press INSERT+SPACE followed by 
Z. This keystroke is a toggle, so pressing it again will disable default mode 
when finished.

If the issue does not occur when running JAWS in default mode, you will need to 
remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore My 
Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the 
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a /type 
repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may 
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key and 
right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the end 
of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe 
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe 
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions above, 
please call our Support hotline at (727)803-8600 for further troubleshooting 
over the phone. We are available Monday-Friday from 8:30 AM to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous 
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may constitute 
inside information, and is intended only for the use of the addressee. It is 
the property of VFOT. Unauthorized use, disclosure or copying of this 
communication or any part thereof is strictly prohibited and may be unlawful.  
If you have received this communication in error, please notify us immediately 
by return email, and destroy this communication and all copies thereof, 
including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens in 
a tables mode or something- such that all JAWS reads is table announcements and 
co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see this 
fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018 
April update- in multiple versions of Outlook and on both Win 7 and Win 10- and 
is being experienced by many users.

-Orig

Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread JOHN RIEHL
Switching to the default settings by insert-space-z fixes the problem, at
least temporarily. 
But it still does not answer the question WHY this is happening. Running
JAWS in default mode means that every keystroke is spoken and the volume is
very slow. 


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows
updates, including Office updates, are installed and applied. If the issue
persists at that point, please try running JAWS in the factory default mode
to determine if the issue still occurs. To do this, press INSERT+SPACE
followed by Z. This keystroke is a toggle, so pressing it again will disable
default mode when finished.

If the issue does not occur when running JAWS in default mode, you will need
to remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore
My Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a
/type repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key
and right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the
end of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions
above, please call our Support hotline at (727)803-8600 for further
troubleshooting over the phone. We are available Monday-Friday from 8:30 AM
to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may
constitute inside information, and is intended only for the use of the
addressee. It is the property of VFOT. Unauthorized use, disclosure or
copying of this communication or any part thereof is strictly prohibited and
may be unlawful.  If you have received this communication in error, please
notify us immediately by return email, and destroy this communication and
all copies thereof, including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens
in a tables mode or something- such that all JAWS reads is table
announcements and co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see
this fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018
April update- in multiple versions of Outlook and on both Win 7 and Win 10-
and is being experienced by many users.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dennis Long
Sent: Monday, April 30, 2018 9:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

 Did that is there anyway when changing it to read email in plain text to
have it put you at the top of the message automatically?

-Original Message-
From

Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Orlando Enrique Fiol

Hi Gerald.
Yes, I can assure you that CCleaner 5.42 standard will install 
without any third party software at all.

At 06:17 PM 4/30/2018, Gerald Levy wrote:
>
>So are you saying that you were able to download and install the 
standard version of CCleaner 5.42 without any unwanted software like 
Avast being installed along withit?

>
>Gerald


Orlando Enrique Fiol


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Dennis Long
Even if it worked that doesn't fix the root problem.  It is a work around if
it work but the core problem needs to be fixed.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Monday, April 30, 2018 6:34 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Why is it unacceptable? If a simple keystroke can solve a real annoyance,
I'm relieved. In fact, I use JAWS key+escape out of habit in all sorts of
situations, such as where edit fields fail to be detected by JAWS in
webpages.

However, it does not solve this particular email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Dennis Long
Sent: Monday, April 30, 2018 6:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

They told me to press insert plus escape I wrote back that is unacceptable

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows
updates, including Office updates, are installed and applied. If the issue
persists at that point, please try running JAWS in the factory default mode
to determine if the issue still occurs. To do this, press INSERT+SPACE
followed by Z. This keystroke is a toggle, so pressing it again will disable
default mode when finished.

If the issue does not occur when running JAWS in default mode, you will need
to remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore
My Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a
/type repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key
and right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the
end of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions
above, please call our Support hotline at (727)803-8600 for further
troubleshooting over the phone. We are available Monday-Friday from 8:30 AM
to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may
constitute inside information, and is intended only for the use of the
addressee. It is the property of VFOT. Unauthorized use, disclosure or
copying of this communication or any part thereof is strictly prohibited and
may be unlawful.  If you have received this communication in error, please
notify us immediately by return email, and destroy this communication and
all copies thereof, including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens
in a tables mode or something- such that all JAWS reads is table
announcements and co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed t

Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Justin Williams
I've noticed this from time to tiem, but I thought it was the way the
outlook message was formatted.  Can we change it to text in the options; I'm
sure you guys have tried that already.  I haven't noticed it to often, but I
haven't paid strickt attention.  
Justin

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows
updates, including Office updates, are installed and applied. If the issue
persists at that point, please try running JAWS in the factory default mode
to determine if the issue still occurs. To do this, press INSERT+SPACE
followed by Z. This keystroke is a toggle, so pressing it again will disable
default mode when finished.

If the issue does not occur when running JAWS in default mode, you will need
to remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore
My Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a
/type repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key
and right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the
end of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions
above, please call our Support hotline at (727)803-8600 for further
troubleshooting over the phone. We are available Monday-Friday from 8:30 AM
to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may
constitute inside information, and is intended only for the use of the
addressee. It is the property of VFOT. Unauthorized use, disclosure or
copying of this communication or any part thereof is strictly prohibited and
may be unlawful.  If you have received this communication in error, please
notify us immediately by return email, and destroy this communication and
all copies thereof, including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens
in a tables mode or something- such that all JAWS reads is table
announcements and co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see
this fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018
April update- in multiple versions of Outlook and on both Win 7 and Win 10-
and is being experienced by many users.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dennis Long
Sent: Monday, April 30, 2018 9:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

 Did that is there anyway when changing it to read email in plain text to
have it put you at the top of the message automatically?

-Original Message-

Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Adrian Spratt
Why is it unacceptable? If a simple keystroke can solve a real annoyance, I'm 
relieved. In fact, I use JAWS key+escape out of habit in all sorts of 
situations, such as where edit fields fail to be detected by JAWS in webpages.

However, it does not solve this particular email problem.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Dennis Long
Sent: Monday, April 30, 2018 6:19 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

They told me to press insert plus escape I wrote back that is unacceptable

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm 
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows 
updates, including Office updates, are installed and applied. If the issue 
persists at that point, please try running JAWS in the factory default mode to 
determine if the issue still occurs. To do this, press INSERT+SPACE followed by 
Z. This keystroke is a toggle, so pressing it again will disable default mode 
when finished.

If the issue does not occur when running JAWS in default mode, you will need to 
remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore My 
Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the 
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a /type 
repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may 
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key and 
right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the end 
of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe 
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe 
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions above, 
please call our Support hotline at (727)803-8600 for further troubleshooting 
over the phone. We are available Monday-Friday from 8:30 AM to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous 
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may constitute 
inside information, and is intended only for the use of the addressee. It is 
the property of VFOT. Unauthorized use, disclosure or copying of this 
communication or any part thereof is strictly prohibited and may be unlawful.  
If you have received this communication in error, please notify us immediately 
by return email, and destroy this communication and all copies thereof, 
including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens in 
a tables mode or something- such that all JAWS reads is table announcements and 
co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see this 
fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018 
April update- in multiple versions of Outlook and on both Win 7 and Win 10- and 
is being experienced by many users.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-lis

Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Adrian Spratt
Yes. Okay, I checked my programs to make sure Avast hadn't been installed. If 
it installs with a modified name, such as Firefox showing up as Mozilla 
Firefox, let me know and I'll double-check. But like Orlando, I also had no 
problem of this kind installing the previous version. It does seem that the 
people at CCleaner got the message.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Gerald Levy 
Sent: Monday, April 30, 2018 6:17 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?


So are you saying that you were able to download and install the standard 
version of CCleaner 5.42 without any unwanted software like Avast being 
installed along withit?

Gerald



-Original Message-
From: Adrian Spratt
Sent: Monday, April 30, 2018 6:03 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Really helpful, and you gave me the confidence just now to download and install 
the CCleaner update. One more note. Now, when you click the button to upgrade 
from the program, the first page has two links near the bottom, one saying 
"Yes" and the other "No." Click no to get past the business/pro versions, and 
then on the next page you can safely use a download link.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Orlando Enrique Fiol
Sent: Monday, April 30, 2018 12:39 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, once you 
activate one of the many download links, the standard installer will get 
downloaded to your default downloads directory.
Although CCleaner used to install Avast by default, there is good news. 
First, using the Jaws cursor in the installer, you can uncheck the relevant 
box. But better still, the last three versions of CCleaner standard did not 
automatically install any third party software. The check box for Avast is now 
absent.
At 07:11 AM 4/30/2018, Gerald Levy wrote:
>
>When I launched CCleaner this morning to clean up my hard drive, I was
> >greeted with the message that a new version, 5.42, was available for 
> >download.  Normally, I download the slim version of CCleaner from the 
> >Builds page below, but when I went to this page, I could not find the 
> >slim version; only the standard and portable versions.  Does anyone  
> >>know
>what happened to the slim version of CCleaner?  Has it been  >discontinued? 
>I am reluctant to download the standard version because  >it will 
>automatically install Avast anti-virus surreptitiously, which  >is 
>difficult to impossible to remove without sighted help. I have  
>>Unchecky installed on my computer, but there no longer seems to be a  
>>detectable check box on the Standard installer interface which can be  
>>unchecked to prevent the installation of Avast.  Is there any way to  
>>install the standardversion of CCleaner without also installing Avast?
> Or is there another site from where the slim version of CCleaner 5.42
>  >can be downloaded?



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For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Mike B.
Hi Adrian & List Members,

For the CCleaner users, the link below will put you on the page for 
downloading all current available installers.  Once on the page navigate by 
heading using the letter, H, 3 times to get to the various installers 
download links.

http://www.piriform.com/ccleaner/builds

Y'all might want to put this link in your address book or something, so you 
can access CCleaner updated versions quickly instead of dealing with their 
website.

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Monday, April 30, 2018 3:03 PM
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?


Really helpful, and you gave me the confidence just now to download and 
install the CCleaner update. One more note. Now, when you click the button 
to upgrade from the program, the first page has two links near the bottom, 
one saying "Yes" and the other "No." Click no to get past the business/pro 
versions, and then on the next page you can safely use a download link.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Orlando Enrique Fiol
Sent: Monday, April 30, 2018 12:39 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, once you 
activate one of the many download links, the standard installer will get 
downloaded to your default downloads directory.
Although CCleaner used to install Avast by default, there is good news. 
First, using the Jaws cursor in the installer, you can uncheck the relevant 
box. But better still, the last three versions of CCleaner standard did not 
automatically install any third party software. The check box for Avast is 
now absent.
At 07:11 AM 4/30/2018, Gerald Levy wrote:
 >
 >When I launched CCleaner this morning to clean up my hard drive, I was 
 >greeted with the message that a new version, 5.42, was available for 
 >download.  Normally, I download the slim version of CCleaner from the 
 >Builds page below, but when I went to this page, I could not find the 
 >slim version; only the standard and portable versions.  Does anyone  >know 
what happened to the slim version of CCleaner?  Has it been  >discontinued? 
I am reluctant to download the standard version because  >it will 
automatically install Avast anti-virus surreptitiously, which  >is difficult 
to impossible to remove without sighted help. I have  >Unchecky installed on 
my computer, but there no longer seems to be a  >detectable check box on the 
Standard installer interface which can be  >unchecked to prevent the 
installation of Avast.  Is there any way to  >install the standardversion of 
CCleaner without also installing Avast?
 > Or is there another site from where the slim version of CCleaner 5.42 
 >can be downloaded?



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http://www.jaws-users.com/help/

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Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Dennis Long
They told me to press insert plus escape I wrote back that is unacceptable

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cher Bosch
Sent: Monday, April 30, 2018 4:12 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I don't like having the links killed. Here is what VFO wrote back today. I'm
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows
updates, including Office updates, are installed and applied. If the issue
persists at that point, please try running JAWS in the factory default mode
to determine if the issue still occurs. To do this, press INSERT+SPACE
followed by Z. This keystroke is a toggle, so pressing it again will disable
default mode when finished.

If the issue does not occur when running JAWS in default mode, you will need
to remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore
My Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a
/type repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key
and right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the
end of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions
above, please call our Support hotline at (727)803-8600 for further
troubleshooting over the phone. We are available Monday-Friday from 8:30 AM
to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may
constitute inside information, and is intended only for the use of the
addressee. It is the property of VFOT. Unauthorized use, disclosure or
copying of this communication or any part thereof is strictly prohibited and
may be unlawful.  If you have received this communication in error, please
notify us immediately by return email, and destroy this communication and
all copies thereof, including all attachments.



From: Cher Bosch 
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens
in a tables mode or something- such that all JAWS reads is table
announcements and co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see
this fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018
April update- in multiple versions of Outlook and on both Win 7 and Win 10-
and is being experienced by many users.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dennis Long
Sent: Monday, April 30, 2018 9:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

 Did that is there anyway when changing it to read email in plain text to
have it put you at the top of the message automatically?

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Saturday, April 28, 2018 9:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re

Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Gerald Levy


So are you saying that you were able to download and install the standard 
version of CCleaner 5.42 without any unwanted software like Avast being 
installed along withit?


Gerald



-Original Message- 
From: Adrian Spratt

Sent: Monday, April 30, 2018 6:03 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Really helpful, and you gave me the confidence just now to download and 
install the CCleaner update. One more note. Now, when you click the button 
to upgrade from the program, the first page has two links near the bottom, 
one saying "Yes" and the other "No." Click no to get past the business/pro 
versions, and then on the next page you can safely use a download link.


-Original Message-
From: JAWS-Users-List  On Behalf Of 
Orlando Enrique Fiol

Sent: Monday, April 30, 2018 12:39 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, once you 
activate one of the many download links, the standard installer will get 
downloaded to your default downloads directory.
Although CCleaner used to install Avast by default, there is good news. 
First, using the Jaws cursor in the installer, you can uncheck the relevant 
box. But better still, the last three versions of CCleaner standard did not 
automatically install any third party software. The check box for Avast is 
now absent.

At 07:11 AM 4/30/2018, Gerald Levy wrote:


When I launched CCleaner this morning to clean up my hard drive, I was 
>greeted with the message that a new version, 5.42, was available for 
>download.  Normally, I download the slim version of CCleaner from the 
>Builds page below, but when I went to this page, I could not find the 
>slim version; only the standard and portable versions.  Does anyone  >know 
what happened to the slim version of CCleaner?  Has it been  >discontinued? 
I am reluctant to download the standard version because  >it will 
automatically install Avast anti-virus surreptitiously, which  >is 
difficult to impossible to remove without sighted help. I have  >Unchecky 
installed on my computer, but there no longer seems to be a  >detectable 
check box on the Standard installer interface which can be  >unchecked to 
prevent the installation of Avast.  Is there any way to  >install the 
standardversion of CCleaner without also installing Avast?
Or is there another site from where the slim version of CCleaner 5.42 
 >can be downloaded?




For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Dennis Long
It was in the release notes if you unchecked or removed I forget which one
it wouldn't ask you in future versions.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Monday, April 30, 2018 6:03 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Really helpful, and you gave me the confidence just now to download and
install the CCleaner update. One more note. Now, when you click the button
to upgrade from the program, the first page has two links near the bottom,
one saying "Yes" and the other "No." Click no to get past the business/pro
versions, and then on the next page you can safely use a download link.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Orlando Enrique Fiol
Sent: Monday, April 30, 2018 12:39 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, once you
activate one of the many download links, the standard installer will get
downloaded to your default downloads directory. 
Although CCleaner used to install Avast by default, there is good news.
First, using the Jaws cursor in the installer, you can uncheck the relevant
box. But better still, the last three versions of CCleaner standard did not
automatically install any third party software. The check box for Avast is
now absent.
At 07:11 AM 4/30/2018, Gerald Levy wrote:
 >
 >When I launched CCleaner this morning to clean up my hard drive, I was
>greeted with the message that a new version, 5.42, was available for
>download.  Normally, I download the slim version of CCleaner from the
>Builds page below, but when I went to this page, I could not find the
>slim version; only the standard and portable versions.  Does anyone  >know
what happened to the slim version of CCleaner?  Has it been  >discontinued?
I am reluctant to download the standard version because  >it will
automatically install Avast anti-virus surreptitiously, which  >is difficult
to impossible to remove without sighted help. I have  >Unchecky installed on
my computer, but there no longer seems to be a  >detectable check box on the
Standard installer interface which can be  >unchecked to prevent the
installation of Avast.  Is there any way to  >install the standardversion of
CCleaner without also installing Avast?
 > Or is there another site from where the slim version of CCleaner 5.42
>can be downloaded?



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Adrian Spratt
Really helpful, and you gave me the confidence just now to download and install 
the CCleaner update. One more note. Now, when you click the button to upgrade 
from the program, the first page has two links near the bottom, one saying 
"Yes" and the other "No." Click no to get past the business/pro versions, and 
then on the next page you can safely use a download link.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Orlando Enrique Fiol
Sent: Monday, April 30, 2018 12:39 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, once you 
activate one of the many download links, the standard installer will get 
downloaded to your default downloads directory. 
Although CCleaner used to install Avast by default, there is good news. First, 
using the Jaws cursor in the installer, you can uncheck the relevant box. But 
better still, the last three versions of CCleaner standard did not 
automatically install any third party software. The check box for Avast is now 
absent.
At 07:11 AM 4/30/2018, Gerald Levy wrote:
 >
 >When I launched CCleaner this morning to clean up my hard drive, I was  
 >>greeted with the message that a new version, 5.42, was available for  
 >>download.  Normally, I download the slim version of CCleaner from the  
 >>Builds page below, but when I went to this page, I could not find the  >slim 
 >version; only the standard and portable versions.  Does anyone  >know what 
 >happened to the slim version of CCleaner?  Has it been  >discontinued?  I am 
 >reluctant to download the standard version because  >it will automatically 
 >install Avast anti-virus surreptitiously, which  >is difficult to impossible 
 >to remove without sighted help. I have  >Unchecky installed on my computer, 
 >but there no longer seems to be a  >detectable check box on the Standard 
 >installer interface which can be  >unchecked to prevent the installation of 
 >Avast.  Is there any way to  >install the standardversion of CCleaner without 
 >also installing Avast?
 > Or is there another site from where the slim version of CCleaner 5.42  >can 
 > be downloaded?



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Brian Lee
Hello Pam,

I am not sure but it might be that the table is being treated as plain text.
If that is the case then after pasting it in Word you can select the text
and convert the text to a table.

You will need to know how many columns to use and what type of mark
separates the columns.  Once you select the text use Alt followed by N
followed by T, and then arrow up to the Convert Text to Table option.  When
you press enter key you can then choose how many columns to use.  Tab across
the controls and you will find a box for picking the type of mark that
separates the columns.  If it is a tab then pick tab in this box, otherwise,
pick the appropriate mark.  The bottom of the list also has an option for
"Other" and if you choose that you can tab and enter the separating
character.  Chances are good that it is a tab mark separating the columns.
Use the OK button to finish the converting.  

There is a setting in Outlook settings for having all mail read in plain
text.  You can uncheck this item if it is checked.  Use Alt F followed by T
to go into options.  In the list of categories go to the last one listed,
which is the trust center.  Tab to and press spacebar on the trust center
settings button.  Use up arrow to Email security.  If you tab through the
controls one of them is for reading all standard mail in plain text.  If the
checkbox is checked you can use spacebar to uncheck it.  Use the OK button.
This might help for tables you receive in the future.

Again, I am not sure if the table is being treated as text when pasted in
word but if so then you can convert it.  If it is actually still being
treated as a table and not plain text then the conversion item will be Table
to Text and you will need to find a different method for having your table
paste with its formatting intact.  

Take care.

Brian Lee
brianl...@charter.net


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Ekstrand, Pamela A. -ND
Sent: April 30, 2018 12:05 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Copying a Table from an Email to Word

Hi Brian,

Thanks for your suggestions.  Unfortunately, the first one didn't work, but
I will save those keystrokes for future use.

The second option only gave me options of "unformatted Unicode text or
unformatted text.

By the way, my apologies for sending multiple copies of my first email.
Periodically my email sends multiple copies, and I have no idea why this
happens.

Thanks again.

Pam



From: JAWS-Users-List [jaws-users-list-boun...@jaws-users.com] on behalf of
Brian Lee [brianl...@charter.net]
Sent: Monday, April 30, 2018 12:55 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Copying a Table from an Email to Word

Hello Pam,

There are a couple things you might want to try.

First, instead of using CTRL V to paste the text try pressing the
application key, use down arrow to the paste options menu item.  Use right
arrow and press enter key on the option to keep source formatting.  If that
doesn't work due to your settings in Word or Outlook, try pasting using Alt
with CTRL and V.  In the paste special dialog arrow down and choose to paste
as HTML.

I hope one of these methods work for you.

Take care.

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Ekstrand, Pamela A. -ND
Sent: April 30, 2018 7:53 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Copying a Table from an Email to Word

Hi All,

I am trying to copy a large table from an email into a document in Word
2013.  Using JAWS 18, I am copying it with the F8 key, and then pasting it
into Word with control plus v.

My issue is that it is not keeping the table format when it is pasted into
Word.

Does anyone have any other suggestions for how I can keep it formatted as a
table?

Thanks,
Pam



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http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
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Re: [JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
I am using Outlook on the web, and I can't seem to find where to check or 
change the format for emails.  Would anyone happen to know?

Thanks,
Pam



From: JAWS-Users-List [jaws-users-list-boun...@jaws-users.com] on behalf of Jim 
Pursley [jim.purs...@gaiacapital.com]
Sent: Monday, April 30, 2018 2:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Copying a Table from an Email to Word

Can you convert your email format to HTML?  In Thunderbird my emails
come as HTML instead of plain text so copying is more accurate.

On 4/30/2018 1:55 PM, Brian Lee wrote:
> Hello Pam,
>
> There are a couple things you might want to try.
>
> First, instead of using CTRL V to paste the text try pressing the
> application key, use down arrow to the paste options menu item.  Use right
> arrow and press enter key on the option to keep source formatting.  If that
> doesn't work due to your settings in Word or Outlook, try pasting using Alt
> with CTRL and V.  In the paste special dialog arrow down and choose to paste
> as HTML.
>
> I hope one of these methods work for you.
>
> Take care.
>
> Brian Lee
> brianl...@charter.net
>
> -Original Message-
> From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
> Behalf Of Ekstrand, Pamela A. -ND
> Sent: April 30, 2018 7:53 AM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] Copying a Table from an Email to Word
>
> Hi All,
>
> I am trying to copy a large table from an email into a document in Word
> 2013.  Using JAWS 18, I am copying it with the F8 key, and then pasting it
> into Word with control plus v.
>
> My issue is that it is not keeping the table format when it is pasted into
> Word.
>
> Does anyone have any other suggestions for how I can keep it formatted as a
> table?
>
> Thanks,
> Pam
>
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
>
>

--

James C. Pursley, Chief Investment Officer
Gaia Capital Management
www.gaiacapital.com
jim.purs...@gaiacapital.com
Underpinned by sustainably growing cash dividends from quality companies we 
seek long term client account growth.

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http://www.jaws-users.com/help/


Re: [JAWS-Users] how can I skip adds in youtube?

2018-04-30 Thread Cher Bosch
Ted- You didn't mention which browser you are using. If using IE, change to the 
touch cursor, arrow right till you hear 'skip ad' and press spacebar. Change 
back to virtual cursor. If using another browser, please identify which one.

Cher



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Fernando Gregoire
Sent: Sunday, April 29, 2018 8:05 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] how can I skip adds in youtube?

Hi Arvind,

You can get these scripts at http://www.dlee.org/youtube.
If you will use the scripts in English, the installer makes everything for you 
on the JAWS versions/languages you choose.
If you speak another language different than English, you will have to 
translate the scripts yourself or ask for them in your local communities. As an 
example, I translated these scripts and the user guide to Spanish.

Hope it helps!

-Original Message-
From: JAWS-Users-List  On Behalf Of 
arvind singh brar
Sent: Sunday, April 29, 2018 11:25 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] how can I skip adds in youtube?

Hi,
Where can i get doug lee's jaws scripts for skipping youtube adds?
Thankss message is transmitted on 100% recycled electrons.


Homepage;
http://tip.simpl.com/

> On 29 Apr 2018, at 10:23 AM, Fernando Gregoire  
> wrote:
> 
>You chose to allow jaws-users-list@jaws-users.com even though this 
> message failed authentication Click to disallow This message is 
> eligible for Automatic Cleanup! (fergregoir...@gmail.com) Add cleanup 
> rule | More info Hi Ted,
> 
> If you have Doug Lee's JAWS scripts for YouTube installed, you can press the 
> Command key (left bracket by default in case of an English keyboard layout) 
> and then the letter S.
> If not, you will manually have to move to the Skip Ad button and press it, 
> which is a bit harder.
> 
> Hope it helps!
> 
> -Original Message-
> From: JAWS-Users-List  On 
> Behalf Of tedlarson1...@charter.net
> Sent: Saturday, April 28, 2018 10:40 PM
> To: jaws-users-list@jaws-users.com
> Subject: [JAWS-Users] how can I skip adds in youtube?
> 
> Dear List:
> 
> What procedure do I use with Jaws to skip adds that are playing when I 
> go into Youtube?  Thanks.  Regards:  Ted Larson
> 
> 
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
> 
> 
> ---
> El software de antivirus Avast ha analizado este correo electrónico en busca 
> de virus.
> https://www.avast.com/antivirus
> 
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Cher Bosch
I don't like having the links killed. Here is what VFO wrote back today. I'm
trying out changing to running JAWS in the factory default mode.

Cher

Hello Cher,

Thank you for contacting VFOT Technical Support. Please ensure all Windows
updates, including Office updates, are installed and applied. If the issue
persists at that point, please try running JAWS in the factory default mode
to determine if the issue still occurs. To do this, press INSERT+SPACE
followed by Z. This keystroke is a toggle, so pressing it again will disable
default mode when finished.

If the issue does not occur when running JAWS in default mode, you will need
to remove user settings. To do this:
1. If using Windows 7:
A. Navigate to Start>All Programs>JAWS (version number)>Explore JAWS>Explore
My Settings.
B. Highlight all the files in this folder and delete them.
2. If using Windows 8 or above:
A. Navigate to your Start screen, type the word "utilities", and select the
Utilities option populated for the version number being used.
B. Select the option for Explore User Settings.
C. Highlight all files in this folder and delete them.

If the issue still occurs when running it in Default mode, please run a
/type repair on JAWS, as follows:

1. Navigate to the JAWS 2018 installer file. If you don't have it, you may
download it from http://www.freedomscientific.com/Downloads/JAWS
2. With the file highlighted, press SHIFT+F10, or hold down the SHIFT key
and right click it.
3. Select the option that says "Copy as Path".
4. Press WINDOWS+R to invoke the Run dialog.
5. In the edit field, press CTRL+V to paste the path, then a space at the
end of this string.
6. Write the following text exactly (excluding the quotes): "/type repair"
7. Press ENTER or click OK.
At the end of the repair, JAWS will prompt you to reboot the machine.

If this does not resolve the issue, set Outlook back to default views, as
follows:

1. Close Outlook.
2. Press WINDOWS+R to invoke the Run dialog.
3. In the edit field, type the following without the quotes "outlook.exe
/cleanviews".
4. Press ENTER.
5. If the issue persists, repeat steps 1 and 2 above.
6. In the edit field, type the following without the quotes "outlook.exe
/resetnavpane".
7. Press ENTER.

If your issue is still not resolved after having tried all suggestions
above, please call our Support hotline at (727)803-8600 for further
troubleshooting over the phone. We are available Monday-Friday from 8:30 AM
to 7:00 PM EST.



Note: If replying to this message, please be sure to include all previous
correspondence pertaining to this matter so that we can better assist you.

Kind Regards,

Vicky Cardona JAWS & MAGic Certified
VFO Technical Support
+1(727)803-8600
supp...@vfogroup.com
Click here for our knowledge base of Technical Support Notices
 
How am I doing?  Let Bryan Carver, Director of Technical Support know!
The information contained in this communication is confidential, may
constitute inside information, and is intended only for the use of the
addressee. It is the property of VFOT. Unauthorized use, disclosure or
copying of this communication or any part thereof is strictly prohibited and
may be unlawful.  If you have received this communication in error, please
notify us immediately by return email, and destroy this communication and
all copies thereof, including all attachments.



From: Cher Bosch  
Sent: Sunday, April 29, 2018 2:09 PM
To: VFO Technical Support 
Subject: Outlook messages quitt reading properly

While reading through Outlook messages normally- then the next message opens
in a tables mode or something- such that all JAWS reads is table
announcements and co-ordinates if using the arrow keys to read the message.
Either JAWS or Outlook must be closed to resolve this. I have hoped to see
this fixed several versions ago and am continually disappointed.

This problem occurs in multiple versions of JAWS- including the latest 2018
April update- in multiple versions of Outlook and on both Win 7 and Win 10-
and is being experienced by many users.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dennis Long
Sent: Monday, April 30, 2018 9:04 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

 Did that is there anyway when changing it to read email in plain text to
have it put you at the top of the message automatically?

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Saturday, April 28, 2018 9:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Dennis,

Please then send a message to supp...@freedomscientific.com and complain.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Dennis Long" 
To: 
Sent: Saturday, April 28, 2018 17:01
Subject: Re: [JAWS-Users] still having i

Re: [JAWS-Users] contacts list

2018-04-30 Thread Bob Hicks
Hi David.  I am sorry about my lack of information,.  I am using Outlook
2013 at work and 2016 at home.  So, you covered both of em!  Thanks very
much.

Have a great day!

Bob Hicks


-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of David Whitehead
Sent: Monday, April 30, 2018 2:50 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] contacts list

Hello;
since you didn't say which email client your using, I'll just assume it's
outlook,

Ok;

The keystroke ctrl+shift+y=Copy a Folder So, to add contact to the contacts
folder,

1, enter on the message which contains the email address,

2, use the keystroke, ctrl+shift+y=copy A Folder, You will hear jaws say
something like, Copy item to dialog,

3, press the letter c=contacts press enter, Within a few seconds you should
see the Contact property page with all the contact information, You can
check this by using the tab key.
If your satisfied, just press alt+s=save.
You will be placed back into the message.
This does work with 2016, 2013, I would assume it would work in 2010 also.
Again, the ctrl+shift+y is a office  keystroke.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Bob Hicks
Sent: Monday, April 30, 2018 1:51 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] contacts list

How do I add a new contact to my contacts list?  thanks

 

Have a great day!

 

Bob Hicks

 

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http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/



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Re: [JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Jim Pursley
Can you convert your email format to HTML?  In Thunderbird my emails 
come as HTML instead of plain text so copying is more accurate.


On 4/30/2018 1:55 PM, Brian Lee wrote:

Hello Pam,

There are a couple things you might want to try.

First, instead of using CTRL V to paste the text try pressing the
application key, use down arrow to the paste options menu item.  Use right
arrow and press enter key on the option to keep source formatting.  If that
doesn't work due to your settings in Word or Outlook, try pasting using Alt
with CTRL and V.  In the paste special dialog arrow down and choose to paste
as HTML.

I hope one of these methods work for you.

Take care.

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Ekstrand, Pamela A. -ND
Sent: April 30, 2018 7:53 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Copying a Table from an Email to Word

Hi All,

I am trying to copy a large table from an email into a document in Word
2013.  Using JAWS 18, I am copying it with the F8 key, and then pasting it
into Word with control plus v.

My issue is that it is not keeping the table format when it is pasted into
Word.

Does anyone have any other suggestions for how I can keep it formatted as a
table?

Thanks,
Pam



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http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/




--

James C. Pursley, Chief Investment Officer
Gaia Capital Management
www.gaiacapital.com
jim.purs...@gaiacapital.com
Underpinned by sustainably growing cash dividends from quality companies we 
seek long term client account growth.

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Re: [JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
Hi Brian,

Thanks for your suggestions.  Unfortunately, the first one didn't work, but I 
will save those keystrokes for future use.

The second option only gave me options of "unformatted Unicode text or 
unformatted text.

By the way, my apologies for sending multiple copies of my first email.  
Periodically my email sends multiple copies, and I have no idea why this 
happens.

Thanks again.

Pam



From: JAWS-Users-List [jaws-users-list-boun...@jaws-users.com] on behalf of 
Brian Lee [brianl...@charter.net]
Sent: Monday, April 30, 2018 12:55 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Copying a Table from an Email to Word

Hello Pam,

There are a couple things you might want to try.

First, instead of using CTRL V to paste the text try pressing the
application key, use down arrow to the paste options menu item.  Use right
arrow and press enter key on the option to keep source formatting.  If that
doesn't work due to your settings in Word or Outlook, try pasting using Alt
with CTRL and V.  In the paste special dialog arrow down and choose to paste
as HTML.

I hope one of these methods work for you.

Take care.

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Ekstrand, Pamela A. -ND
Sent: April 30, 2018 7:53 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Copying a Table from an Email to Word

Hi All,

I am trying to copy a large table from an email into a document in Word
2013.  Using JAWS 18, I am copying it with the F8 key, and then pasting it
into Word with control plus v.

My issue is that it is not keeping the table format when it is pasted into
Word.

Does anyone have any other suggestions for how I can keep it formatted as a
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/

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Re: [JAWS-Users] contacts list

2018-04-30 Thread David Whitehead
Hello;
since you didn't say which email client your using, I'll just assume it's
outlook,

Ok;

The keystroke ctrl+shift+y=Copy a Folder
So, to add contact to the contacts folder,

1, enter on the message which contains the email address,

2, use the keystroke, ctrl+shift+y=copy A Folder,
You will hear jaws say something like,
Copy item to dialog,

3, press the letter c=contacts press enter,
Within a few seconds you should see the 
Contact property page with all the contact information,
You can check this by using the tab key.
If your satisfied, just press alt+s=save.
You will be placed back into the message.
This does work with 2016, 2013, I would assume it would work in 2010 also.
Again, the ctrl+shift+y is a office  keystroke.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Bob Hicks
Sent: Monday, April 30, 2018 1:51 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] contacts list

How do I add a new contact to my contacts list?  thanks

 

Have a great day!

 

Bob Hicks

 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/


Re: [JAWS-Users] contacts list

2018-04-30 Thread Dave...Oregonian
bob,

Give me a clue -- which mail client are you using?

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Bob Hicks" 
To: 
Sent: Monday, April 30, 2018 10:50
Subject: [JAWS-Users] contacts list


How do I add a new contact to my contacts list?  thanks

 

Have a great day!

 

Bob Hicks

 

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http://www.jaws-users.com/help/

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http://www.jaws-users.com/help/


[JAWS-Users] contacts list

2018-04-30 Thread Bob Hicks
How do I add a new contact to my contacts list?  thanks

 

Have a great day!

 

Bob Hicks

 

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http://www.jaws-users.com/help/


Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Mike B.
Hi Gerald,

I specifically stated to read the steps all the way through because you do 
not need to run the uninstaller in safe mode!
3. Tab to the, No button, & press enter or spacebar.  Now press the spacebar
on the, Uninstall button, to start the uninstall process as Administrator.
After Avast is uninstalled you should get a prompt to restart the computer.

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Gerald Levy
To: jaws-users-list@jaws-users.com
Sent: Monday, April 30, 2018 6:54 AM
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?



Mike, I specdifically indicated that I do not want to bother with the hassle
of removing Avast, which, according to your instructions, may require
booting into safe mode, which is impossible without sighted help because
JAWS still does not provide speech.  Some users on other lists have reported
being unable to remove Avast without booting into safe mode to use the
removal tool, and I don't want to take any chances.  Beside, I do not want
to have to remove Avast every time a new version of CCleaner is released,
which is pretty frequently.  So I guess the bottom line is that I will
simply have to keep CCleaner 5.38 without updating it. Go Yankees!

Gerald



-Original Message- 
From: Mike B.
Sent: Monday, April 30, 2018 7:54 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald,

You can remove Avast with the removal tool very easily.  Read all the steps
first, and there's a download link for the tool below the steps.  Here's the
steps:
1. Press enter on the, AvastClear, .EXE file.
2. You will get the following message:

Avast Antivirus Clear
It is recommended to run this tool from Windows Safe Mode.
Do you want to do that?
Press "Yes" to reboot into Safe Mode now and run this tool
from there.
Press "No" to continue running this tool as it is (not
recommended).
Yes No
3. Tab to the, No button, & press enter or spacebar.  Now press the spacebar
on the, Uninstall button, to start the uninstall process as Administrator.
After Avast is uninstalled you should get a prompt to restart the computer.
When the computer reboots you can check to see if any remnants of the
program are left behind.  The 1 time I used this removal tool the only
remnant I found left behind was an Avast folder in the Program Files, &
Program Data folders on the root of the C drive, but I did not check the
registry.

https://www.dropbox.com/sh/q0hfbuog4ep8oyz/AAAMzSaeMUZRJCsHBG6iQJCja?dl=1


Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
- Original Message - 
From: Gerald Levy
To: jaws-users-list@jaws-users.com
Sent: Monday, April 30, 2018 4:11 AM
Subject: [JAWS-Users] What Happened to CCleaner Slim Version?



When I launched CCleaner this morning to clean up my hard drive, I was
greeted with the message that a new version, 5.42, was available for
download.  Normally, I download the slim version of CCleaner from the Builds
page below, but when I went to this page, I could not find the slim version;
only the standard and portable versions.  Does anyone know what happened to
the slim version of CCleaner?  Has it been discontinued?  I am reluctant to
download the standard version because it will automatically install Avast
anti-virus surreptitiously, which is difficult to impossible to remove
without sighted help. I have Unchecky installed on my computer, but there no
longer seems to be a detectable check box on the Standard installer
interface which can be unchecked to prevent the installation of Avast.  Is
there any way to install the standardversion of CCleaner without also
installing Avast?  Or is there another site from where the slim version of
CCleaner 5.42 can be downloaded?  Thanks.

https://www.ccleaner.com/ccleaner/builds


Gerald

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Re: [JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Brian Lee
Hello Pam,

There are a couple things you might want to try.  

First, instead of using CTRL V to paste the text try pressing the
application key, use down arrow to the paste options menu item.  Use right
arrow and press enter key on the option to keep source formatting.  If that
doesn't work due to your settings in Word or Outlook, try pasting using Alt
with CTRL and V.  In the paste special dialog arrow down and choose to paste
as HTML.  

I hope one of these methods work for you.

Take care.

Brian Lee
brianl...@charter.net

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Ekstrand, Pamela A. -ND
Sent: April 30, 2018 7:53 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Copying a Table from an Email to Word

Hi All,

I am trying to copy a large table from an email into a document in Word
2013.  Using JAWS 18, I am copying it with the F8 key, and then pasting it
into Word with control plus v.  

My issue is that it is not keeping the table format when it is pasted into
Word.

Does anyone have any other suggestions for how I can keep it formatted as a
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


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http://www.jaws-users.com/help/


Re: [JAWS-Users] making chrome like internet explorer

2018-04-30 Thread Marten Post Uiterweer
Dennis,

You don't have to use a plugin orso.

you can import your internet explorer favorites if you have not done so.
When in Chrome, press alt.
arrow down to the bookmark menu and enter.
Arrow down to the inport menu and enter
Choose Internet explorer and choose only favorites.
Now you favorites are imported.
Turn the bookmark bar on with ctrl-shift-b
Now you can switch between addressbar, bookmark bar and the webpage with
f6.
The bookbark bar shows a folder with the name: imported from Internet
explorer or something like that.
Open that folder with enter and you can use letters to navigate.
You can delete things on the bookmark bar also. Press the application
key and choose de;lete.

Regards, Marten



On Mon, 30 Apr 2018 01:10:56 -0400 "Dennis Long"  wrote:

> Hi, is there a way to do letter navigation in my list of book marks in
> chrome?
> 
> For answers to frequently asked questions about this list visit:
> http://www.jaws-users.com/help/


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Re: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709

2018-04-30 Thread net bat66

several things to do first.
in the run dialog type in winver. this will tell you what version of windows is 
running. it may of already upgraded.
several times i had a windows upgrade and it did not complete or i had a power 
failure while it was upgradeing.
in these cases it would revert back to the old system or else it would continue 
from where it left off the next time i turned the computer on.

another thing to check is your power settings in the control panel.
make sure it is set to never sleep or shut down. at least until after any 
programs are upgraded.

i normally have my computer set to shut down after 1 hour of non use.
if any upgrade took more then 1 hour to upgrade the computer would still shut 
down after 1 hour has passed.

so now i turn shut down off  until after the upgrade has finished.
hope this helps.


-Original Message- 
From: Mike O'Brien

Sent: Monday, April 30, 2018 7:47 AM
To: jaws-users-list
Subject: [JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to 
version 1709


Hi

Around a couple of weeks ago, I began seeing the Windows Update Assistant
wanting to upgrade my Windows 10 Pro computer from Windows 10 1703 to
Windows 10 1709.  I had successfully upgraded my Windows 10 Home computer a
few months ago to Windows 10 1709 without the Windows Update Assistant.

So when I tried running the Windows Update Assistant several times, I
received the message that it had failed because of a program not being
compatible with Windows 10.  The incompatible program was Magic and that I
needed to manually uninstall it.  The only program I could think of is the
Freedom Scientific screen magnification program named Magic.  I had
installed Magic version 12 3 or so years ago, when this computer was running
Windows 7, to see how to set it up for a friend of mine.  I know that Magic
version 12 is incompatible with Windows 10.  So I uninstalled it and was
later successful in installing Windows 10 and then upgrading to Windows 10
1703.

I had written to Freedom Scientific about this, but did not receive any
reply other than the automated message saying my email had been received.

So last week, I tried running the Windows10 Update Assistant after
uninstalling JAWS 18 and JAWS2018and shared components.  I did not receive
any messages about incompatible programs.  But since the Windows 10  Update
Assistant runs for hours, I saw that it had reached 99% completed when I
went to bed.  But in the morning I discovered that the computer had rebooted
and the Windows Update Assistant was gone.  I'm trying to run it again
today.

So is there any other way to get and install Windows 10 1709 or steps to
make the Windows 10 Upgrade Assistant run successfully?

Thank you in advance.  I will greatly appreciate any help on this matter.



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Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Orlando Enrique Fiol

Hi Gerald.
The CCleaner download page is somewhat counterintuitive. However, 
once you activate one of the many download links, the standard 
installer will get downloaded to your default downloads directory. 
Although CCleaner used to install Avast by default, there is good 
news. First, using the Jaws cursor in the installer, you can uncheck 
the relevant box. But better still, the last three versions of 
CCleaner standard did not automatically install any third party 
software. The check box for Avast is now absent.

At 07:11 AM 4/30/2018, Gerald Levy wrote:
>
>When I launched CCleaner this morning to clean up my hard drive, I was
>greeted with the message that a new version, 5.42, was available for
>download.  Normally, I download the slim version of CCleaner from the
>Builds page below, but when I went to this page, I could not find the
>slim version; only the standard and portable versions.  Does anyone
>know what happened to the slim version of CCleaner?  Has it been
>discontinued?  I am reluctant to download the standard version because
>it will automatically install Avast anti-virus surreptitiously, which
>is difficult to impossible to remove without sighted help. I have
>Unchecky installed on my computer, but there no longer seems to be a
>detectable check box on the Standard installer interface which can be
>unchecked to prevent the installation of Avast.  Is there any way to
>install the standardversion of CCleaner without also installing Avast?
> Or is there another site from where the slim version of CCleaner 5.42
>can be downloaded?



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[JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
Hi All,

I am trying to copy a large table from an email into a document in Word 2013.  
Using JAWS 18, I am copying it with the F8 key, and then pasting it into Word 
with control plus v.  

My issue is that it is not keeping the table format when it is pasted into Word.

Does anyone have any other suggestions for how I can keep it formatted as a 
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
Hi All,

I am trying to copy a large table from an email into a document in Word 2013.  
Using JAWS 18, I am copying it with the F8 key, and then pasting it into Word 
with control plus v.  

My issue is that it is not keeping the table format when it is pasted into Word.

Does anyone have any other suggestions for how I can keep it formatted as a 
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
Hi All,

I am trying to copy a large table from an email into a document in Word 2013.  
Using JAWS 18, I am copying it with the F8 key, and then pasting it into Word 
with control plus v.  

My issue is that it is not keeping the table format when it is pasted into Word.

Does anyone have any other suggestions for how I can keep it formatted as a 
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] Copying a Table from an Email to Word

2018-04-30 Thread Ekstrand, Pamela A. -ND
Hi All,

I am trying to copy a large table from an email into a document in Word 2013.  
Using JAWS 18, I am copying it with the F8 key, and then pasting it into Word 
with control plus v.  

My issue is that it is not keeping the table format when it is pasted into Word.

Does anyone have any other suggestions for how I can keep it formatted as a 
table?

Thanks,
Pam



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] I am unable to upgrade Windows 10 from version 1703 to version 1709

2018-04-30 Thread Mike O'Brien
Hi

Around a couple of weeks ago, I began seeing the Windows Update Assistant
wanting to upgrade my Windows 10 Pro computer from Windows 10 1703 to
Windows 10 1709.  I had successfully upgraded my Windows 10 Home computer a
few months ago to Windows 10 1709 without the Windows Update Assistant.  

So when I tried running the Windows Update Assistant several times, I
received the message that it had failed because of a program not being
compatible with Windows 10.  The incompatible program was Magic and that I
needed to manually uninstall it.  The only program I could think of is the
Freedom Scientific screen magnification program named Magic.  I had
installed Magic version 12 3 or so years ago, when this computer was running
Windows 7, to see how to set it up for a friend of mine.  I know that Magic
version 12 is incompatible with Windows 10.  So I uninstalled it and was
later successful in installing Windows 10 and then upgrading to Windows 10
1703.

I had written to Freedom Scientific about this, but did not receive any
reply other than the automated message saying my email had been received.

So last week, I tried running the Windows10 Update Assistant after
uninstalling JAWS 18 and JAWS2018and shared components.  I did not receive
any messages about incompatible programs.  But since the Windows 10  Update
Assistant runs for hours, I saw that it had reached 99% completed when I
went to bed.  But in the morning I discovered that the computer had rebooted
and the Windows Update Assistant was gone.  I'm trying to run it again
today.

So is there any other way to get and install Windows 10 1709 or steps to
make the Windows 10 Upgrade Assistant run successfully?

Thank you in advance.  I will greatly appreciate any help on this matter.



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Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Gerald Levy


Mike, I specdifically indicated that I do not want to bother with the hassle 
of removing Avast, which, according to your instructions, may require 
booting into safe mode, which is impossible without sighted help because 
JAWS still does not provide speech.  Some users on other lists have reported 
being unable to remove Avast without booting into safe mode to use the 
removal tool, and I don't want to take any chances.  Beside, I do not want 
to have to remove Avast every time a new version of CCleaner is released, 
which is pretty frequently.  So I guess the bottom line is that I will 
simply have to keep CCleaner 5.38 without updating it. Go Yankees!


Gerald



-Original Message- 
From: Mike B.

Sent: Monday, April 30, 2018 7:54 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] What Happened to CCleaner Slim Version?

Hi Gerald,

You can remove Avast with the removal tool very easily.  Read all the steps
first, and there's a download link for the tool below the steps.  Here's the
steps:
1. Press enter on the, AvastClear, .EXE file.
2. You will get the following message:

Avast Antivirus Clear
It is recommended to run this tool from Windows Safe Mode.
Do you want to do that?
Press "Yes" to reboot into Safe Mode now and run this tool
from there.
Press "No" to continue running this tool as it is (not
recommended).
Yes No
3. Tab to the, No button, & press enter or spacebar.  Now press the spacebar
on the, Uninstall button, to start the uninstall process as Administrator.
After Avast is uninstalled you should get a prompt to restart the computer.
When the computer reboots you can check to see if any remnants of the
program are left behind.  The 1 time I used this removal tool the only
remnant I found left behind was an Avast folder in the Program Files, &
Program Data folders on the root of the C drive, but I did not check the
registry.

https://www.dropbox.com/sh/q0hfbuog4ep8oyz/AAAMzSaeMUZRJCsHBG6iQJCja?dl=1


Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
- Original Message - 
From: Gerald Levy

To: jaws-users-list@jaws-users.com
Sent: Monday, April 30, 2018 4:11 AM
Subject: [JAWS-Users] What Happened to CCleaner Slim Version?



When I launched CCleaner this morning to clean up my hard drive, I was
greeted with the message that a new version, 5.42, was available for
download.  Normally, I download the slim version of CCleaner from the Builds
page below, but when I went to this page, I could not find the slim version;
only the standard and portable versions.  Does anyone know what happened to
the slim version of CCleaner?  Has it been discontinued?  I am reluctant to
download the standard version because it will automatically install Avast
anti-virus surreptitiously, which is difficult to impossible to remove
without sighted help. I have Unchecky installed on my computer, but there no
longer seems to be a detectable check box on the Standard installer
interface which can be unchecked to prevent the installation of Avast.  Is
there any way to install the standardversion of CCleaner without also
installing Avast?  Or is there another site from where the slim version of
CCleaner 5.42 can be downloaded?  Thanks.

https://www.ccleaner.com/ccleaner/builds


Gerald

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 



For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread Dennis Long
 Did that is there anyway when changing it to read email in plain text to
have it put you at the top of the message automatically?

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Saturday, April 28, 2018 9:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Dennis,

Please then send a message to supp...@freedomscientific.com and complain.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Dennis Long" 
To: 
Sent: Saturday, April 28, 2018 17:01
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages


I have this issue as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Saturday, April 28, 2018 6:10 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Yes, there are. I brought it to VFO's attention by email and on the phone a
month or two ago without getting any good answer or promises for a fix. As
Dave urged, I hope everyone experiencing it will notify VFO.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Cher Bosch
Sent: Saturday, April 28, 2018 6:00 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Does it begin reading everything in tables mode? If so, there are probably a
lot of us who have your issue.

Cher



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JOHN RIEHL
Sent: Saturday, April 28, 2018 10:39 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] still having issue with Outlook and HTML messages

Hi. I'm still having the vexing and annoying issue of the latest issue of
JAWS periodically changing how it reads Outlook messages (windows-7, Outlook
2010). JAWS will be doing a great job of reading a message, then, for no
apparent reason, when I bring up the next message, read all kinds of info:
"Table 1, row 1, nesting level 3." etc. I have to close Outlook and,
sometimes, JAWS and bring them back for JAWS and Outlook to function
normally again.

I'm doing nothing to cause this to happen except bringing up the next e-mail
message.

This does not happen with every message, but it is repeatable, in that if I
read e-mail long enough it will, inevitably, happen.

Frankly, this is unacceptable. It would be helpful if the VFO folks who
monitor this list could at least acknowledge the problem. I'm happy to spend
time on the phone with VFO tech support so they can see the problem. I know
I'm not the only one who is experiencing this issue.

Thanks.

John, a frustrated JAWS user.

PS For whatever reason, this does not happen at work with JAWS Professional
and Outlook 2013.

Thanks.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Mike B.
Hi Gerald,

You can remove Avast with the removal tool very easily.  Read all the steps 
first, and there's a download link for the tool below the steps.  Here's the 
steps:
1. Press enter on the, AvastClear, .EXE file.
2. You will get the following message:

Avast Antivirus Clear
It is recommended to run this tool from Windows Safe Mode.
Do you want to do that?
Press "Yes" to reboot into Safe Mode now and run this tool
from there.
Press "No" to continue running this tool as it is (not
recommended).
Yes No
3. Tab to the, No button, & press enter or spacebar.  Now press the spacebar 
on the, Uninstall button, to start the uninstall process as Administrator. 
After Avast is uninstalled you should get a prompt to restart the computer. 
When the computer reboots you can check to see if any remnants of the 
program are left behind.  The 1 time I used this removal tool the only 
remnant I found left behind was an Avast folder in the Program Files, & 
Program Data folders on the root of the C drive, but I did not check the 
registry.

https://www.dropbox.com/sh/q0hfbuog4ep8oyz/AAAMzSaeMUZRJCsHBG6iQJCja?dl=1


Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Gerald Levy
To: jaws-users-list@jaws-users.com
Sent: Monday, April 30, 2018 4:11 AM
Subject: [JAWS-Users] What Happened to CCleaner Slim Version?



When I launched CCleaner this morning to clean up my hard drive, I was 
greeted with the message that a new version, 5.42, was available for 
download.  Normally, I download the slim version of CCleaner from the Builds 
page below, but when I went to this page, I could not find the slim version; 
only the standard and portable versions.  Does anyone know what happened to 
the slim version of CCleaner?  Has it been discontinued?  I am reluctant to 
download the standard version because it will automatically install Avast 
anti-virus surreptitiously, which is difficult to impossible to remove 
without sighted help. I have Unchecky installed on my computer, but there no 
longer seems to be a detectable check box on the Standard installer 
interface which can be unchecked to prevent the installation of Avast.  Is 
there any way to install the standardversion of CCleaner without also 
installing Avast?  Or is there another site from where the slim version of 
CCleaner 5.42 can be downloaded?  Thanks.

https://www.ccleaner.com/ccleaner/builds


Gerald

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] still having issue with Outlook and HTML messages

2018-04-30 Thread David Whitehead
hello;
a couple of my clients were experiencing this behavior,
so, I tried the following;

1, alt+f=file,

2, t=options,

3, t=trust centre,

4, tab and enter on trust centre settings,

5, up arrow until you hear email security,

6, now tab and check the box,
read all standard email in plain text,

for my clients the issue seems to have stopped.

       Statistics are like a bikini.  What they reveal is suggestive, but
what they conceal is vital.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Dennis Long
Sent: Monday, April 30, 2018 2:31 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

I sent a email hopefully they fix it.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Dave...Oregonian
Sent: Saturday, April 28, 2018 9:25 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Dennis,

Please then send a message to supp...@freedomscientific.com and complain.

Dave
Oregonian, woodworker, Engineer, Musician, and Pioneer


- Original Message - 
From: "Dennis Long" 
To: 
Sent: Saturday, April 28, 2018 17:01
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages


I have this issue as well.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Saturday, April 28, 2018 6:10 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Yes, there are. I brought it to VFO's attention by email and on the phone a
month or two ago without getting any good answer or promises for a fix. As
Dave urged, I hope everyone experiencing it will notify VFO.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Cher Bosch
Sent: Saturday, April 28, 2018 6:00 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] still having issue with Outlook and HTML messages

Does it begin reading everything in tables mode? If so, there are probably a
lot of us who have your issue.

Cher



-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JOHN RIEHL
Sent: Saturday, April 28, 2018 10:39 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] still having issue with Outlook and HTML messages

Hi. I'm still having the vexing and annoying issue of the latest issue of
JAWS periodically changing how it reads Outlook messages (windows-7, Outlook
2010). JAWS will be doing a great job of reading a message, then, for no
apparent reason, when I bring up the next message, read all kinds of info:
"Table 1, row 1, nesting level 3." etc. I have to close Outlook and,
sometimes, JAWS and bring them back for JAWS and Outlook to function
normally again.

I'm doing nothing to cause this to happen except bringing up the next e-mail
message.

This does not happen with every message, but it is repeatable, in that if I
read e-mail long enough it will, inevitably, happen.

Frankly, this is unacceptable. It would be helpful if the VFO folks who
monitor this list could at least acknowledge the problem. I'm happy to spend
time on the phone with VFO tech support so they can see the problem. I know
I'm not the only one who is experiencing this issue.

Thanks.

John, a frustrated JAWS user.

PS For whatever reason, this does not happen at work with JAWS Professional
and Outlook 2013.

Thanks.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


[JAWS-Users] What Happened to CCleaner Slim Version?

2018-04-30 Thread Gerald Levy

When I launched CCleaner this morning to clean up my hard drive, I was greeted 
with the message that a new version, 5.42, was available for download.  
Normally, I download the slim version of CCleaner from the Builds page below, 
but when I went to this page, I could not find the slim version; only the 
standard and portable versions.  Does anyone know what happened to the slim 
version of CCleaner?  Has it been discontinued?  I am reluctant to download the 
standard version because it will automatically install Avast anti-virus 
surreptitiously, which is difficult to impossible to remove without sighted 
help. I have Unchecky installed on my computer, but there no longer seems to be 
a detectable check box on the Standard installer interface which can be 
unchecked to prevent the installation of Avast.  Is there any way to install 
the standardversion of CCleaner without also installing Avast?  Or is there 
another site from where the slim version of CCleaner 5.42 can be downloaded?  
Thanks.

https://www.ccleaner.com/ccleaner/builds


Gerald 

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


Re: [JAWS-Users] single or double space inquiry on MS 2016 with JAWS 2018 using Lenovo laptop

2018-04-30 Thread Adrian Spratt
The simplest method is this:
Select the text you want single-spaced, then press control-1, meaning the 1 
above the letters. If you want the selected text to be double-spaced, press 
control-2.

There's another method, but it's more complicated to explain.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Paul Mugambi
Sent: Monday, April 30, 2018 2:38 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] single or double space inqury on MS 2016 with JAWS 2018 
using lenovo laptop

Hello listers,
what are the keystrokes for single space or double spacing in MS 2016 using 
JAWS 2018 with the lenovol laptop.
any one with the steps is much appreciated

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