Re: [JAWS-Users] Strange Word Problem With Jaws

[Mike B.]

Hi Mauricio,

Thank you very much.  I'll pass your input on, and I'll let y'all know if 
Adrian's & your tips help her situation.
Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Mauricio Molina
To: jaws-users-list@jaws-users.com
Sent: Friday, May 11, 2018 8:30 PM
Subject: Re: [JAWS-Users] Strange Word Problem With Jaws


Hi,

I would try going to the View ribbon and choosing 1 page to be displayed.
The key sequence is Alt+W, followed by number row 1.

Mauricio

-Original Message-
From: JAWS-Users-List  On Behalf Of
Mike B.
Sent: Friday, May 11, 2018 6:19 PM
To: Jaws-Users List 
Subject: [JAWS-Users] Strange Word Problem With Jaws

Hi All,

Asking for a friend:
From: Marie
I have a rather strange problem with Word 2016 but I had the same problem
with 2010.  I'm running Win 10 1803 with J2018 latest, but get the same
result using NVDA as well.  When I am in a document and am arrowing down it
will skip pages. It will go from page one to page three, then page five,
etc. It does not do this when doing a say all or if I am arrowing right or
reading word by word with the insert + right arrow. This only happens on my
desktop and not the laptop so I am pretty sure it is some odd setting that I
have accidently made. But I have gone over and over the options and can not
figure out what setting is causing this.
Before installing 2016, I uninstalled 2010 thinking the problem would not
persist but I was wrong. Does anyone have an idea what setting is causing
this & how I can fix it?  Thank you all very much.
Marie

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox 60

[Fernando Gregoire]

Hi Cristóbal and all,

I have the same problems with Firefox 60 and JAWS 2018 April update that I had 
with non-ESR versions 57-59, except that now the virtual buffer does not seem 
to be blank at short intervals. Navigation through and building of the virtual 
buffer is slow even on very simple pages, and commands like INSERT+F7 to 
generating lists of items often time out with no results.
I admit I'm now testing on a netbook with an Intel Atom N570 processor at 1.66 
ghz and 2 GB of RAM, which is certainly not suitable for a multi-process 
architecture like Quantum. I should also test on my desktop computer, with 4 GB 
o RAM and a dual-core Pentium processor at 2.60 ghz.
Unfortunately, unless I use ESR versions, I still need to use Chrome to 
continue using JAWS when browsing the Internet.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Friday, May 11, 2018 5:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws losing 
speech for a second or two when arrowing around a webpage. Almost as if it was 
catching up with the keystrokes. Jaws wasn't slow or sluggish per say as when 
it was moving around, it felt responsive, but the speech silencing thing was 
getting annoying. That along with an existing issue I've been having with Jaws 
just randomly losing focus on any site and me having to maximize the window or 
tab or shift plus tab to get focus back all the time made the user experience a 
frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60 with 
the most recent version of JAWS® 2018 and have not really found the issues you 
mention.  At times, I have found that sometimes, when a Web site is still 
loading, it might get sluggish, but if you give it a minute or 2, you can 
navigate just fine.  I just spent about 5-10 minutes navigating a very 
resource-intensive Web site and was actually very impressed with performance.  
Therefore, I am not sure this is a general issue but one that might be specific 
to your machine.

So, aside from me not waiting around a minute or two for every single webpage 
to load when I didn't have to before, looks like I'm going to have to call tech 
support so I can demonstrate for them these odd speech pauses and whatnot. 
Don't know if I'll be able to do so anytime soon as I work during the day, but 
anyway. I've gone back to V 52.X in the meantime.
Regarding the alerts, I was able to disable those with an about:config tweek a 
while back. I'll have to dig around for it again. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Friday, May 11, 2018 12:54 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Firefox 60

I'm experiencing several problems with Firefox 60. Here's a copy of the email I 
just sent VFO explaining what they are. I did mention in the message that I 
recently upgraded from Firefox 52ESR to 60.


  1.  When I try to log in to a website, Firefox's message offering to save the 
log-in information is spoken, and then spoken several more times. I caught that 
to decline, I should press alt-d. when I did so, Firefox hung up and eventually 
gave me the options to wait or close. After what was already a long wait, I 
closed it.

I've encountered this message several times since. Pressing alt-d led to the 
same result, as did my try with alt-n (which often brings up other options).
The only way to get past this message is to wait for it to go away.


  1.  On the donations page of the website www.wnyc.org, 
the combo boxes for state and country don't give any information, e.g., state 
abbreviations. These combo boxes do work with IE11. A similar problem came up 
on another website with Firefox 60, but I can't be sure I've diagnosed the 
problem yet.


  1.  Placemarkers are behaving erratically. None carried over from Firefox 
52ESR, so I've had to start over again putting them in place. One repeating 
problem is that even though I uncheck the box that would apply the placemarker 
throughout a website, the placemarkers all apply on every page.
This means I've accumulated twelve placemarkers on every page of one website I 
regularly visit, even though I want at most three per page.


  1.  I'm also finding that some placemarkers just don't work when I press the 
k key. Even though the placemarker list shows one for that location, k doesn't 
locate it.

I'm working with JAWS 2018.1804.26.400,, and my OS is Windows 7.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


---
El software de antivirus Avast ha analizado este correo electrónico en busca de 
virus.

Re: [JAWS-Users] Strange Word Problem With Jaws

[Mike B.]

Hi Adrian,

Thank you very much.  I'll pass it on, and see if this helps her situation.

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
- Original Message - 
From: Adrian Spratt
To: jaws-users-list@jaws-users.com
Sent: Friday, May 11, 2018 8:09 PM
Subject: Re: [JAWS-Users] Strange Word Problem With Jaws


One thought. Press control-alt-p to ensure the document is in print view.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Mike B.
Sent: Friday, May 11, 2018 9:19 PM
To: Jaws-Users List 
Subject: [JAWS-Users] Strange Word Problem With Jaws

Hi All,

Asking for a friend:
From: Marie
I have a rather strange problem with Word 2016 but I had the same problem 
with 2010.  I'm running Win 10 1803 with J2018 latest, but get the same 
result using NVDA as well.  When I am in a document and am arrowing down it 
will skip pages. It will go from page one to page three, then page five, 
etc. It does not do this when doing a say all or if I am arrowing right or 
reading word by word with the insert + right arrow. This only happens on my 
desktop and not the laptop so I am pretty sure it is some odd setting that I 
have accidently made. But I have gone over and over the options and can not 
figure out what setting is causing this.
Before installing 2016, I uninstalled 2010 thinking the problem would not 
persist but I was wrong. Does anyone have an idea what setting is causing 
this & how I can fix it?  Thank you all very much.
Marie

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree.
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/ 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] JAWS repair error message

[Adrian Spratt]

Sometimes running a repair a second and even a third time overcomes problems 
like this. VFO tech support people will tell you so. But if that fails, it's 
probably best to get in touch with them.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Sadam Ahmed
Sent: Friday, May 11, 2018 11:01 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] JAWS rpair error message

Hi all,


I get the following error when I attempt to repair my copy of JAWS .


THE JAWS REPAIR HAS FAILED
the set-up  failed to process   the 'fsWow64Proxy" component.
Restart your computer and run the set-up again.
If the error continues, contact technical support.

code: 80070666


I have tried to remove JAWS but get the same error.


Any help would be appreciated.


Yours sincerely,

Sadam Ahmed

JAWS certified, 2018

FaceTime, iMessage & email

sa...@sadamahmed.com


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Strange Word Problem With Jaws

[Mauricio Molina]

Hi, 

I would try going to the View ribbon and choosing 1 page to be displayed.
The key sequence is Alt+W, followed by number row 1. 

Mauricio

-Original Message-
From: JAWS-Users-List  On Behalf Of
Mike B.
Sent: Friday, May 11, 2018 6:19 PM
To: Jaws-Users List 
Subject: [JAWS-Users] Strange Word Problem With Jaws

Hi All,

Asking for a friend:
From: Marie
I have a rather strange problem with Word 2016 but I had the same problem
with 2010.  I'm running Win 10 1803 with J2018 latest, but get the same
result using NVDA as well.  When I am in a document and am arrowing down it
will skip pages. It will go from page one to page three, then page five,
etc. It does not do this when doing a say all or if I am arrowing right or
reading word by word with the insert + right arrow. This only happens on my
desktop and not the laptop so I am pretty sure it is some odd setting that I
have accidently made. But I have gone over and over the options and can not
figure out what setting is causing this.
Before installing 2016, I uninstalled 2010 thinking the problem would not
persist but I was wrong. Does anyone have an idea what setting is causing
this & how I can fix it?  Thank you all very much.
Marie

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the
end you have to ignore everything, & click I agree. 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox 60

[Adrian Spratt]

Thanks for answering my question and your update.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Friday, May 11, 2018 6:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I still had a 52.X ESR installer on my system. SO I just uninstalled V60, ran 
the 52.X installer and updated to the most current one capable with the older 
version and am now am on Firefox Version 52.8.0. The same one I was on before 
trying the Quantum or whatever it's called.
The other issue I was having with Firefox 60 and Jaws on The Old Reader: 
This is what I sent VFO:
I am noticing with the latest Firefox 60 (ESR and standard version) when 
browsing down my list of RSS posts. Be it in a particular feed's entries, a 
folder created by me or even in the all posts view, when I click enter or press 
the spacebar to expand that particular entry to show the summary (this is in 
list view. Not full view) and then later wish to do the same for another RSS 
entry, Jaws doesn't appear to be able to accomplish this second task.
I've tried using the Jaws cursor, maximizing the window and then pressing enter 
or spacebar, tabbing to be sure Jaws focus isn't somewhere else, but nothing 
seems to work. It's basically pick one RSS entry and that's it. The only thing 
I can do to be able to select another RSS entry to view is do an entire page 
refresh. Which isn't a solution as once the refresh occurs, all previously 
unread posts are marked as read.
In my case, The Older Reader is marked as my home page and I refer to it all 
the time. So this one bug is proving to be quite disruptive. I don't know if it 
has something to do with a virtual buffer focus or some other element, but I am 
not able to figure it out on my end. To be clear, this particular behavior is 
not present in prior versions of Firefox. I have been using the V 52.x ESR 
version before upgrading to v60 without this issue present.
So anyway, in the same email response I pasted below, I got this note from the 
same tech:
Also, I did see your other e-mail in which you mentioned a specific Web site.  
I did look at that Web site, but I found that it requires signing up for an 
account to see the issues.  If you could provide us with a site with these 
issues that does not require signing up for an account, that would be very 
helpful.

Ok... but as I specifically mentioned this website, it kind of defeats the 
purpose...
Again, probably one of those things I'd have to call in to better demonstrate 
the exact problem, but I'm busy throughout the day and always on the phone, 
doubt I'd be able to do it any time soon.
This is why I figured in part to just go back to V 52 and maybe wait for 
another Jaws or Firefox release with hopefully some more improvements. I've 
waited a few months, what's a couple of more weeks...
As long as you don't mess with your profile on your system, then uninstalling 
and reinstalling any version of Firefox shouldn't be a big deal. That said, 
standard caveats of backing up and all that apply. Also, I do have a Firefox 
account for easier browser syncing between multiple PCs and my iPhone so 
there's that too.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Friday, May 11, 2018 1:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

How did you revert to 52ESR? By uninstalling 60 and reinstalling 52ESR? I'm 
hoping it was something else. I'd love to get 52ESR back with my settings 
intact. meanwhile, I urge everyone else having problems with Firefox 60 to 
contact VFO because otherwise they'll stall, the way they still stall on making 
crucial 2018 fixes. But be sure you're using the current release of
2018 when you report Firefox 60 problems. Apparently, this release is required 
for compatibility.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Friday, May 11, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws losing 
speech for a second or two when arrowing around a webpage. Almost as if it was 
catching up with the keystrokes. Jaws wasn't slow or sluggish per say as when 
it was moving around, it felt responsive, but the speech silencing thing was 
getting annoying. That along with an existing issue I've been having with Jaws 
just randomly losing focus on any site and me having to maximize the window or 
tab or shift plus tab to get focus back all the time made the user experience a 
frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60 with 
the most recent version of JAWS® 2018 and have not really found the issues you 
mention.  At times, I have found that sometimes, when a Web site is still 

[JAWS-Users] JAWS rpair error message

[Sadam Ahmed]

Hi all,


I get the following error when I attempt to repair my copy of JAWS .


THE JAWS REPAIR HAS FAILED
the set-up  failed to process   the 'fsWow64Proxy" component.
Restart your computer and run the set-up again.
If the error continues, contact technical support.

code: 80070666


I have tried to remove JAWS but get the same error.


Any help would be appreciated.


Yours sincerely,

Sadam Ahmed

JAWS certified, 2018
   
FaceTime, iMessage & email


sa...@sadamahmed.com


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Strange Word Problem With Jaws

[Adrian Spratt]

One thought. Press control-alt-p to ensure the document is in print view.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Mike B.
Sent: Friday, May 11, 2018 9:19 PM
To: Jaws-Users List 
Subject: [JAWS-Users] Strange Word Problem With Jaws

Hi All,

Asking for a friend:
From: Marie
I have a rather strange problem with Word 2016 but I had the same problem with 
2010.  I'm running Win 10 1803 with J2018 latest, but get the same result using 
NVDA as well.  When I am in a document and am arrowing down it will skip pages. 
It will go from page one to page three, then page five, etc. It does not do 
this when doing a say all or if I am arrowing right or reading word by word 
with the insert + right arrow. This only happens on my desktop and not the 
laptop so I am pretty sure it is some odd setting that I have accidently made. 
But I have gone over and over the options and can not figure out what setting 
is causing this.
Before installing 2016, I uninstalled 2010 thinking the problem would not 
persist but I was wrong. Does anyone have an idea what setting is causing this 
& how I can fix it?  Thank you all very much.
Marie

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the end 
you have to ignore everything, & click I agree. 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] Strange Word Problem With Jaws

[Mike B.]

Hi All,

Asking for a friend:
From: Marie
I have a rather strange problem with Word 2016 but I had the same problem 
with 2010.  I'm running Win 10 1803 with J2018 latest, but get the same 
result using NVDA as well.  When I am in a document and am arrowing down it 
will skip pages. It will go from page one to page three, then page five, 
etc. It does not do this when doing a say all or if I am arrowing right or 
reading word by word with the insert + right arrow. This only happens on my 
desktop and not the laptop so I am pretty sure it is some odd setting that I 
have accidently made. But I have gone over and over the options and can not 
figure out what setting is causing this.
Before installing 2016, I uninstalled 2010 thinking the problem would not 
persist but I was wrong. Does anyone have an idea what setting is causing 
this & how I can fix it?  Thank you all very much.
Marie

Take care.  Mike.  Go Dodgers!
Sennt from my iBarstool.
Arguing with a woman is like reading a software license agreement.  In the 
end you have to ignore everything, & click I agree. 
For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox 60

[gary-melconian]

I have a 64 bit 52.8 ESR if someone needs it. Since my systems have more
then 4GB on them.  

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Cristóbal
Sent: Friday, May 11, 2018 3:33 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I still had a 52.X ESR installer on my system. SO I just uninstalled V60,
ran the 52.X installer and updated to the most current one capable with the
older version and am now am on Firefox Version 52.8.0. The same one I was on
before trying the Quantum or whatever it's called.
The other issue I was having with Firefox 60 and Jaws on The Old Reader: 
This is what I sent VFO:
I am noticing with the latest Firefox 60 (ESR and standard version) when
browsing down my list of RSS posts. Be it in a particular feed’s entries, a
folder created by me or even in the all posts view, when I click enter or
press the spacebar to expand that particular entry to show the summary (this
is in list view. Not full view) and then later wish to do the same for
another RSS entry, Jaws doesn’t appear to be able to accomplish this second
task.
I’ve tried using the Jaws cursor, maximizing the window and then pressing
enter or spacebar, tabbing to be sure Jaws focus isn’t somewhere else, but
nothing seems to work. It’s basically pick one RSS entry and that’s it. The
only thing I can do to be able to select another RSS entry to view is do an
entire page refresh. Which isn’t a solution as once the refresh occurs, all
previously unread posts are marked as read.
In my case, The Older Reader is marked as my home page and I refer to it all
the time. So this one bug is proving to be quite disruptive. I don’t know if
it has something to do with a virtual buffer focus or some other element,
but I am not able to figure it out on my end. To be clear, this particular
behavior is not present in prior versions of Firefox. I have been using the
V 52.x ESR version before upgrading to v60 without this issue present.
So anyway, in the same email response I pasted below, I got this note from
the same tech:
Also, I did see your other e-mail in which you mentioned a specific Web
site.  I did look at that Web site, but I found that it requires signing up
for an account to see the issues.  If you could provide us with a site with
these issues that does not require signing up for an account, that would be
very helpful.

Ok... but as I specifically mentioned this website, it kind of defeats the
purpose...
Again, probably one of those things I'd have to call in to better
demonstrate the exact problem, but I'm busy throughout the day and always on
the phone, doubt I'd be able to do it any time soon.
This is why I figured in part to just go back to V 52 and maybe wait for
another Jaws or Firefox release with hopefully some more improvements. I've
waited a few months, what's a couple of more weeks...
As long as you don't mess with your profile on your system, then
uninstalling and reinstalling any version of Firefox shouldn't be a big
deal. That said, standard caveats of backing up and all that apply. Also, I
do have a Firefox account for easier browser syncing between multiple PCs
and my iPhone so there's that too.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, May 11, 2018 1:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

How did you revert to 52ESR? By uninstalling 60 and reinstalling 52ESR? I'm
hoping it was something else. I'd love to get 52ESR back with my settings
intact. meanwhile, I urge everyone else having problems with Firefox 60 to
contact VFO because otherwise they'll stall, the way they still stall on
making crucial 2018 fixes. But be sure you're using the current release of
2018 when you report Firefox 60 problems. Apparently, this release is
required for compatibility.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Cristóbal
Sent: Friday, May 11, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws
losing speech for a second or two when arrowing around a webpage. Almost as
if it was catching up with the keystrokes. Jaws wasn't slow or sluggish per
say as when it was moving around, it felt responsive, but the speech
silencing thing was getting annoying. That along with an existing issue I've
been having with Jaws just randomly losing focus on any site and me having
to maximize the window or tab or shift plus tab to get focus back all the
time made the user experience a frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60
with the most recent version of JAWS® 2018 and have not really found the
issues you mention.  At times, I have found that sometimes, when a Web site
is still 

Re: [JAWS-Users] Firefox 60

[gary-melconian]

Don't notice these issues with windows 10 pro and firefox 60 ESR. And
running jaws 2018 april version.  

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, May 11, 2018 12:54 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Firefox 60

I'm experiencing several problems with Firefox 60. Here's a copy of the
email I just sent VFO explaining what they are. I did mention in the message
that I recently upgraded from Firefox 52ESR to 60.


  1.  When I try to log in to a website, Firefox's message offering to save
the log-in information is spoken, and then spoken several more times. I
caught that to decline, I should press alt-d. when I did so, Firefox hung up
and eventually gave me the options to wait or close. After what was already
a long wait, I closed it.

I've encountered this message several times since. Pressing alt-d led to the
same result, as did my try with alt-n (which often brings up other options).
The only way to get past this message is to wait for it to go away.


  1.  On the donations page of the website
www.wnyc.org, the combo boxes for state and country
don't give any information, e.g., state abbreviations. These combo boxes do
work with IE11. A similar problem came up on another website with Firefox
60, but I can't be sure I've diagnosed the problem yet.


  1.  Placemarkers are behaving erratically. None carried over from Firefox
52ESR, so I've had to start over again putting them in place. One repeating
problem is that even though I uncheck the box that would apply the
placemarker throughout a website, the placemarkers all apply on every page.
This means I've accumulated twelve placemarkers on every page of one website
I regularly visit, even though I want at most three per page.


  1.  I'm also finding that some placemarkers just don't work when I press
the k key. Even though the placemarker list shows one for that location, k
doesn't locate it.

I'm working with JAWS 2018.1804.26.400,, and my OS is Windows 7.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox 60

[Cristóbal]

I still had a 52.X ESR installer on my system. SO I just uninstalled V60,
ran the 52.X installer and updated to the most current one capable with the
older version and am now am on Firefox Version 52.8.0. The same one I was on
before trying the Quantum or whatever it's called.
The other issue I was having with Firefox 60 and Jaws on The Old Reader: 
This is what I sent VFO:
I am noticing with the latest Firefox 60 (ESR and standard version) when
browsing down my list of RSS posts. Be it in a particular feed’s entries, a
folder created by me or even in the all posts view, when I click enter or
press the spacebar to expand that particular entry to show the summary (this
is in list view. Not full view) and then later wish to do the same for
another RSS entry, Jaws doesn’t appear to be able to accomplish this second
task.
I’ve tried using the Jaws cursor, maximizing the window and then pressing
enter or spacebar, tabbing to be sure Jaws focus isn’t somewhere else, but
nothing seems to work. It’s basically pick one RSS entry and that’s it. The
only thing I can do to be able to select another RSS entry to view is do an
entire page refresh. Which isn’t a solution as once the refresh occurs, all
previously unread posts are marked as read.
In my case, The Older Reader is marked as my home page and I refer to it all
the time. So this one bug is proving to be quite disruptive. I don’t know if
it has something to do with a virtual buffer focus or some other element,
but I am not able to figure it out on my end. To be clear, this particular
behavior is not present in prior versions of Firefox. I have been using the
V 52.x ESR version before upgrading to v60 without this issue present.
So anyway, in the same email response I pasted below, I got this note from
the same tech:
Also, I did see your other e-mail in which you mentioned a specific Web
site.  I did look at that Web site, but I found that it requires signing up
for an account to see the issues.  If you could provide us with a site with
these issues that does not require signing up for an account, that would be
very helpful.

Ok... but as I specifically mentioned this website, it kind of defeats the
purpose...
Again, probably one of those things I'd have to call in to better
demonstrate the exact problem, but I'm busy throughout the day and always on
the phone, doubt I'd be able to do it any time soon.
This is why I figured in part to just go back to V 52 and maybe wait for
another Jaws or Firefox release with hopefully some more improvements. I've
waited a few months, what's a couple of more weeks...
As long as you don't mess with your profile on your system, then
uninstalling and reinstalling any version of Firefox shouldn't be a big
deal. That said, standard caveats of backing up and all that apply. Also, I
do have a Firefox account for easier browser syncing between multiple PCs
and my iPhone so there's that too.

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, May 11, 2018 1:59 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

How did you revert to 52ESR? By uninstalling 60 and reinstalling 52ESR? I'm
hoping it was something else. I'd love to get 52ESR back with my settings
intact. meanwhile, I urge everyone else having problems with Firefox 60 to
contact VFO because otherwise they'll stall, the way they still stall on
making crucial 2018 fixes. But be sure you're using the current release of
2018 when you report Firefox 60 problems. Apparently, this release is
required for compatibility.

-Original Message-
From: JAWS-Users-List  On Behalf Of
Cristóbal
Sent: Friday, May 11, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws
losing speech for a second or two when arrowing around a webpage. Almost as
if it was catching up with the keystrokes. Jaws wasn't slow or sluggish per
say as when it was moving around, it felt responsive, but the speech
silencing thing was getting annoying. That along with an existing issue I've
been having with Jaws just randomly losing focus on any site and me having
to maximize the window or tab or shift plus tab to get focus back all the
time made the user experience a frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60
with the most recent version of JAWS® 2018 and have not really found the
issues you mention.  At times, I have found that sometimes, when a Web site
is still loading, it might get sluggish, but if you give it a minute or 2,
you can navigate just fine.  I just spent about 5-10 minutes navigating a
very resource-intensive Web site and was actually very impressed with
performance.  Therefore, I am not sure this is a general issue but one that
might be specific to your machine.

So, 

Re: [JAWS-Users] Firefox 60

[Adrian Spratt]

How did you revert to 52ESR? By uninstalling 60 and reinstalling 52ESR? I'm 
hoping it was something else. I'd love to get 52ESR back with my settings 
intact. meanwhile, I urge everyone else having problems with Firefox 60 to 
contact VFO because otherwise they'll stall, the way they still stall on making 
crucial 2018 fixes. But be sure you're using the current release of 2018 when 
you report Firefox 60 problems. Apparently, this release is required for 
compatibility.

-Original Message-
From: JAWS-Users-List  On Behalf Of 
Cristóbal
Sent: Friday, May 11, 2018 4:18 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Firefox 60

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws losing 
speech for a second or two when arrowing around a webpage. Almost as if it was 
catching up with the keystrokes. Jaws wasn't slow or sluggish per say as when 
it was moving around, it felt responsive, but the speech silencing thing was 
getting annoying. That along with an existing issue I've been having with Jaws 
just randomly losing focus on any site and me having to maximize the window or 
tab or shift plus tab to get focus back all the time made the user experience a 
frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60 with 
the most recent version of JAWS® 2018 and have not really found the issues you 
mention.  At times, I have found that sometimes, when a Web site is still 
loading, it might get sluggish, but if you give it a minute or 2, you can 
navigate just fine.  I just spent about 5-10 minutes navigating a very 
resource-intensive Web site and was actually very impressed with performance.  
Therefore, I am not sure this is a general issue but one that might be specific 
to your machine.

So, aside from me not waiting around a minute or two for every single webpage 
to load when I didn't have to before, looks like I'm going to have to call tech 
support so I can demonstrate for them these odd speech pauses and whatnot. 
Don't know if I'll be able to do so anytime soon as I work during the day, but 
anyway. I've gone back to V 52.X in the meantime.
Regarding the alerts, I was able to disable those with an about:config tweek a 
while back. I'll have to dig around for it again. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf 
Of Adrian Spratt
Sent: Friday, May 11, 2018 12:54 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Firefox 60

I'm experiencing several problems with Firefox 60. Here's a copy of the email I 
just sent VFO explaining what they are. I did mention in the message that I 
recently upgraded from Firefox 52ESR to 60.


  1.  When I try to log in to a website, Firefox's message offering to save the 
log-in information is spoken, and then spoken several more times. I caught that 
to decline, I should press alt-d. when I did so, Firefox hung up and eventually 
gave me the options to wait or close. After what was already a long wait, I 
closed it.

I've encountered this message several times since. Pressing alt-d led to the 
same result, as did my try with alt-n (which often brings up other options).
The only way to get past this message is to wait for it to go away.


  1.  On the donations page of the website www.wnyc.org, 
the combo boxes for state and country don't give any information, e.g., state 
abbreviations. These combo boxes do work with IE11. A similar problem came up 
on another website with Firefox 60, but I can't be sure I've diagnosed the 
problem yet.


  1.  Placemarkers are behaving erratically. None carried over from Firefox 
52ESR, so I've had to start over again putting them in place. One repeating 
problem is that even though I uncheck the box that would apply the placemarker 
throughout a website, the placemarkers all apply on every page.
This means I've accumulated twelve placemarkers on every page of one website I 
regularly visit, even though I want at most three per page.


  1.  I'm also finding that some placemarkers just don't work when I press the 
k key. Even though the placemarker list shows one for that location, k doesn't 
locate it.

I'm working with JAWS 2018.1804.26.400,, and my OS is Windows 7.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] hearing downloads

[Miriam Vieni]

The BARD downloads have been so fast recently, that I never missed hearing
the percentages. I used to hear them with the first download that I did. If
I did a second or third, I would press control J, I think, and usually, I
would then hear percentages. However, all that appears to have disappeared.
I still have Windows 7 and I E 11, but now Jaws 2018. I can hear a very soft
sound when the download is complete. But today, I downloaded a book which
took a much longer time than usual, and there seemed to be no way for me to
check the progress. If someone knows what needs to be changed, please tell
me in step by step directions. Thanks.

Miriam


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

Re: [JAWS-Users] Firefox 60

[Cristóbal]

I wrote VFO with issues I was having with Jaws and Firefox 60 and Jaws
losing speech for a second or two when arrowing around a webpage. Almost as
if it was catching up with the keystrokes. Jaws wasn't slow or sluggish per
say as when it was moving around, it felt responsive, but the speech
silencing thing was getting annoying. That along with an existing issue I've
been having with Jaws just randomly losing focus on any site and me having
to maximize the window or tab or shift plus tab to get focus back all the
time made the user experience a frustrating one. 
The response I got back was: 
Thank you for contacting VFO ® Technical Support.  I have tried Firefox 60
with the most recent version of JAWS® 2018 and have not really found the
issues you mention.  At times, I have found that sometimes, when a Web site
is still loading, it might get sluggish, but if you give it a minute or 2,
you can navigate just fine.  I just spent about 5-10 minutes navigating a
very resource-intensive Web site and was actually very impressed with
performance.  Therefore, I am not sure this is a general issue but one that
might be specific to your machine.

So, aside from me not waiting around a minute or two for every single
webpage to load when I didn't have to before, looks like I'm going to have
to call tech support so I can demonstrate for them these odd speech pauses
and whatnot. Don't know if I'll be able to do so anytime soon as I work
during the day, but anyway. I've gone back to V 52.X in the meantime.
Regarding the alerts, I was able to disable those with an about:config tweek
a while back. I'll have to dig around for it again. 

-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Adrian Spratt
Sent: Friday, May 11, 2018 12:54 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Firefox 60

I'm experiencing several problems with Firefox 60. Here's a copy of the
email I just sent VFO explaining what they are. I did mention in the message
that I recently upgraded from Firefox 52ESR to 60.


  1.  When I try to log in to a website, Firefox's message offering to save
the log-in information is spoken, and then spoken several more times. I
caught that to decline, I should press alt-d. when I did so, Firefox hung up
and eventually gave me the options to wait or close. After what was already
a long wait, I closed it.

I've encountered this message several times since. Pressing alt-d led to the
same result, as did my try with alt-n (which often brings up other options).
The only way to get past this message is to wait for it to go away.


  1.  On the donations page of the website
www.wnyc.org, the combo boxes for state and country
don't give any information, e.g., state abbreviations. These combo boxes do
work with IE11. A similar problem came up on another website with Firefox
60, but I can't be sure I've diagnosed the problem yet.


  1.  Placemarkers are behaving erratically. None carried over from Firefox
52ESR, so I've had to start over again putting them in place. One repeating
problem is that even though I uncheck the box that would apply the
placemarker throughout a website, the placemarkers all apply on every page.
This means I've accumulated twelve placemarkers on every page of one website
I regularly visit, even though I want at most three per page.


  1.  I'm also finding that some placemarkers just don't work when I press
the k key. Even though the placemarker list shows one for that location, k
doesn't locate it.

I'm working with JAWS 2018.1804.26.400,, and my OS is Windows 7.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/


For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/

[JAWS-Users] Firefox 60

[Adrian Spratt]

I'm experiencing several problems with Firefox 60. Here's a copy of the email I 
just sent VFO explaining what they are. I did mention in the message that I 
recently upgraded from Firefox 52ESR to 60.


  1.  When I try to log in to a website, Firefox's message offering to save the 
log-in information is spoken, and then spoken several more times. I caught that 
to decline, I should press alt-d. when I did so, Firefox hung up and eventually 
gave me the options to wait or close. After what was already a long wait, I 
closed it.

I've encountered this message several times since. Pressing alt-d led to the 
same result, as did my try with alt-n (which often brings up other options). 
The only way to get past this message is to wait for it to go away.


  1.  On the donations page of the website www.wnyc.org, 
the combo boxes for state and country don't give any information, e.g., state 
abbreviations. These combo boxes do work with IE11. A similar problem came up 
on another website with Firefox 60, but I can't be sure I've diagnosed the 
problem yet.


  1.  Placemarkers are behaving erratically. None carried over from Firefox 
52ESR, so I've had to start over again putting them in place. One repeating 
problem is that even though I uncheck the box that would apply the placemarker 
throughout a website, the placemarkers all apply on every page. This means I've 
accumulated twelve placemarkers on every page of one website I regularly visit, 
even though I want at most three per page.


  1.  I'm also finding that some placemarkers just don't work when I press the 
k key. Even though the placemarker list shows one for that location, k doesn't 
locate it.

I'm working with JAWS 2018.1804.26.400,, and my OS is Windows 7.

For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/