Re: [JAWS-Users] Laptop crashing
Hi, as I said in my message it was Jaws 2018 but I'm not sure on the build version. It was whatever was the last build before the latest update. I've been using the laptop allot on battery lately with no issues so hopefully it is fixed. The annoying thing was that this is a brand new laptop so it shouldn't be having any major issues. Well I'm crossing my fingers that the issue is now solved. >From Shaz. -Original Message- From: JAWS-Users-List On Behalf Of Valiant8086 Sent: Friday, June 15, 2018 11:39 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Laptop crashing Hi. Do you know exactly which version of JAWS you were running? It might be possible that you were running the one that had a nice bug where it always used 100 percent of which ever cpu thread it was executing on all of the time. It was 17 point something, if you know what it was we can maybe figure out if that was the one. In any case, if that's what was going on, I think it might be possible that your battery wasn't providing enough power to execute that fast and the board undervoltaged. this usually should happen when the battery is very low, and never on a fairly new battery a year or newer, but older batteries that may not be putting out as many volts as they should could be not providing enough watts for the system to extend power to all components when the cpu wants more than a certain amount. You probably would know your computer now runs cooler than it used to, it should be very obvious if that's a possible explanation. To clerify something, it actually turns off, just pressing power starts it in the boot up process? Another possibility could be that you put the laptop on your lap in a certain way or you fidget (no offense intended here) in some way that's exposing a short somewhere that your brother didn't duplicate. My Lenovo yoga 2 pro used to take out my WiFi network not just for itself, but for everybody, if I picked it up by squeezing the right edge in one hand. I had to get used to holding it with two hands or laying it across an arm or what ever. So saying, that actually isn't out of the realm of possibility. To answer your last question, no, this has never happened to me. Cheers: Aaron Spears, A.K.A. valiant8086. General Partner - Valiant Galaxy Associates "We make Very Good Audiogames for the blind community - http://valiantGalaxy.com; On 6/12/2018 11:53 AM, Sharon S wrote: > Hi all, I have a acer laptop running windows 10 and Jaws 2018. I have been > having an issue where my computer will turn completely off with no warning > when running on battery. When I restart the laptop the battery level is > always pretty high so it isn't a battery issue. I took note of when this was > happening so my brother could look at the logs and see what is happening. > Well as far as he could see there was no reason for it. Then my brother > played with my laptop for awhile without Jaws on and the laptop didn't shut > down. He gave it back to me and I turned Jaws on and one minute later it had > turned off. So this led us to think it was something to do with Jaws but I > couldn't see why that was causing this. I had an upgrade I hadn't done on my > Jaws so I did that and I haven't had the laptop shut down on me since. I'm > hoping it is totally fixed but does anyone know why this would have been > happening? Has it happened to anyone else? > > > > Thanks. > > From Shaz. > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Laptop crashing
Hi. Do you know exactly which version of JAWS you were running? It might be possible that you were running the one that had a nice bug where it always used 100 percent of which ever cpu thread it was executing on all of the time. It was 17 point something, if you know what it was we can maybe figure out if that was the one. In any case, if that's what was going on, I think it might be possible that your battery wasn't providing enough power to execute that fast and the board undervoltaged. this usually should happen when the battery is very low, and never on a fairly new battery a year or newer, but older batteries that may not be putting out as many volts as they should could be not providing enough watts for the system to extend power to all components when the cpu wants more than a certain amount. You probably would know your computer now runs cooler than it used to, it should be very obvious if that's a possible explanation. To clerify something, it actually turns off, just pressing power starts it in the boot up process? Another possibility could be that you put the laptop on your lap in a certain way or you fidget (no offense intended here) in some way that's exposing a short somewhere that your brother didn't duplicate. My Lenovo yoga 2 pro used to take out my WiFi network not just for itself, but for everybody, if I picked it up by squeezing the right edge in one hand. I had to get used to holding it with two hands or laying it across an arm or what ever. So saying, that actually isn't out of the realm of possibility. To answer your last question, no, this has never happened to me. Cheers: Aaron Spears, A.K.A. valiant8086. General Partner - Valiant Galaxy Associates "We make Very Good Audiogames for the blind community - http://valiantGalaxy.com; On 6/12/2018 11:53 AM, Sharon S wrote: Hi all, I have a acer laptop running windows 10 and Jaws 2018. I have been having an issue where my computer will turn completely off with no warning when running on battery. When I restart the laptop the battery level is always pretty high so it isn't a battery issue. I took note of when this was happening so my brother could look at the logs and see what is happening. Well as far as he could see there was no reason for it. Then my brother played with my laptop for awhile without Jaws on and the laptop didn't shut down. He gave it back to me and I turned Jaws on and one minute later it had turned off. So this led us to think it was something to do with Jaws but I couldn't see why that was causing this. I had an upgrade I hadn't done on my Jaws so I did that and I haven't had the laptop shut down on me since. I'm hoping it is totally fixed but does anyone know why this would have been happening? Has it happened to anyone else? Thanks. From Shaz. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Laptop crashing
Hi all, I have a acer laptop running windows 10 and Jaws 2018. I have been having an issue where my computer will turn completely off with no warning when running on battery. When I restart the laptop the battery level is always pretty high so it isn't a battery issue. I took note of when this was happening so my brother could look at the logs and see what is happening. Well as far as he could see there was no reason for it. Then my brother played with my laptop for awhile without Jaws on and the laptop didn't shut down. He gave it back to me and I turned Jaws on and one minute later it had turned off. So this led us to think it was something to do with Jaws but I couldn't see why that was causing this. I had an upgrade I hadn't done on my Jaws so I did that and I haven't had the laptop shut down on me since. I'm hoping it is totally fixed but does anyone know why this would have been happening? Has it happened to anyone else? Thanks. >From Shaz. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
