[JAWS-Users] Updating to SP3
Hi All; I suggested to a friend that she update to XPSP3 and so she had a Jaws chalenged / sighted friend help her using the direct download link provided by Mr. Ferrin. After the download & install was complete she got a message stating that the catalogue files were not installed. would you all please tell me if this is normal or something went wrong and if something went wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All help will be appreciated immensely. Thanks much, take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Updating to SP3
Mike, JAWS6.2 was before Windows XP SP3, so there could be a problem there. the cataloguing of files is something Windows Update to SP3 needs to do to complete successfully. I believe she'll still be on SP2 (if that was her previous.) - Original Message - From: "Mike & Barbara Arcadia" To: "Jaws-Users List" Sent: Sunday, August 15, 2010 6:26 PM Subject: [JAWS-Users] Updating to SP3 Hi All; I suggested to a friend that she update to XPSP3 and so she had a Jaws chalenged / sighted friend help her using the direct download link provided by Mr. Ferrin. After the download & install was complete she got a message stating that the catalogue files were not installed. would you all please tell me if this is normal or something went wrong and if something went wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All help will be appreciated immensely. Thanks much, take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Updating to SP3
Hi, SP3 shouldn't in theory be an issue if she's running jaws 6, i've used jaws 5 on SP3 in the past and it seems to work well enough. just allow it to do what it wants/has to do regarding files etc. Mo. Flor Lynch wrote: Mike, JAWS6.2 was before Windows XP SP3, so there could be a problem there. the cataloguing of files is something Windows Update to SP3 needs to do to complete successfully. I believe she'll still be on SP2 (if that was her previous.) - Original Message - From: "Mike & Barbara Arcadia" To: "Jaws-Users List" Sent: Sunday, August 15, 2010 6:26 PM Subject: [JAWS-Users] Updating to SP3 Hi All; I suggested to a friend that she update to XPSP3 and so she had a Jaws chalenged / sighted friend help her using the direct download link provided by Mr. Ferrin. After the download & install was complete she got a message stating that the catalogue files were not installed. would you all please tell me if this is normal or something went wrong and if something went wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All help will be appreciated immensely. Thanks much, take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Updating to SP3
Hi Flor & Mo; Thank you both for your input. I think the problem is that I forgot to tell them to disable the anti-virus program before installing SP3. Below is a link that talks about and gives resolutions for different broblems installing SP3. http://www.jaws-users.com/text/Windows/ErrorMessageWhenYouTryToInstallWindowsXPServicePackAccessIsDeniedOrServicePackInstallationDidNotComplete.mht I hope the above link helps others the same way it did me. Thanks again, take care. Mike - Original Message - From: "Mobeen Iqbal" To: Sent: Sunday, August 15, 2010 12:56 PM Subject: Re: [JAWS-Users] Updating to SP3 Hi, SP3 shouldn't in theory be an issue if she's running jaws 6, i've used jaws 5 on SP3 in the past and it seems to work well enough. just allow it to do what it wants/has to do regarding files etc. Mo. Flor Lynch wrote: > Mike, > > JAWS6.2 was before Windows XP SP3, so there could be a problem there. > the cataloguing of files is something Windows Update to SP3 needs to > do to complete successfully. I believe she'll still be on SP2 (if that > was her previous.) > > - Original Message - From: "Mike & Barbara Arcadia" > > To: "Jaws-Users List" > Sent: Sunday, August 15, 2010 6:26 PM > Subject: [JAWS-Users] Updating to SP3 > > >> Hi All; >> >> I suggested to a friend that she update to XPSP3 and so she had a Jaws >> chalenged / sighted friend help her using the direct download link >> provided >> by Mr. Ferrin. After the download & install was complete she got a >> message >> stating that the catalogue files were not installed. would you all >> please >> tell me if this is normal or something went wrong and if something went >> wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All help >> will be appreciated immensely. Thanks much, take care. >> Mike >> >> >> For answers to frequently asked questions about this list visit: >> http://www.jaws-users.com/help/ >> > > > For answers to frequently asked questions about this list visit: > http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Updating to SP3
The updating to SP3 can take as much as an hour, depending on all the backups that need to be generated. - Original Message - From: "Mobeen Iqbal" To: Sent: Sunday, August 15, 2010 3:56 PM Subject: Re: [JAWS-Users] Updating to SP3 Hi, SP3 shouldn't in theory be an issue if she's running jaws 6, i've used jaws 5 on SP3 in the past and it seems to work well enough. just allow it to do what it wants/has to do regarding files etc. Mo. Flor Lynch wrote: Mike, JAWS6.2 was before Windows XP SP3, so there could be a problem there. the cataloguing of files is something Windows Update to SP3 needs to do to complete successfully. I believe she'll still be on SP2 (if that was her previous.) - Original Message - From: "Mike & Barbara Arcadia" To: "Jaws-Users List" Sent: Sunday, August 15, 2010 6:26 PM Subject: [JAWS-Users] Updating to SP3 Hi All; I suggested to a friend that she update to XPSP3 and so she had a Jaws chalenged / sighted friend help her using the direct download link provided by Mr. Ferrin. After the download & install was complete she got a message stating that the catalogue files were not installed. would you all please tell me if this is normal or something went wrong and if something went wrong, how to fix the issue? She is running XP Home & Jaws 6.2. All help will be appreciated immensely. Thanks much, take care. Mike For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
