I went from 16 to 18 with no issue. I used the download executable file and ran
it from my temp folder and ran as admin.
robin
Robin East
IT Analyst/Developer | Information Technology Branch
Canada Revenue Agency | Government of Canada
robin.e...@cra-arc.gc.ca | Tel. 306-975-4222
Accessibility. Make it your business! / Share your ideas.
TI Analyste/Développeur | Direction générale de l'informatique
Agence du revenu du Canada | Gouvernement du Canada
robin.e...@cra-arc.gc.ca | Tél. 306-975-4222
Accessibilité. Faites-en votre affaire! / Partager vos idées.
-Original Message-
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf
Of joanne
Sent: November 8, 2016 2:58 PM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] cannot install jaws 18/getting error message
I am unable to complete the installation of jaws 18. I downloaded it from the
FS site, and it will get to the please wait page with all the clicks. But
after awhile it says it could not be installed. I am using windows 7 home.
Should I put 17 in first? I have 16 but hadn't installed 17 on this computer.
I appreciate any assistance.
Joanne
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For answers to frequently asked questions about this list visit:
http://www.jaws-users.com/help/