Re: [JAWS-Users] JAWS 14 Update Failed
Hello Scott. Just an idea, granted I haven't updated yet. Have you tried using Narrator to install the update? Sometimes that works. This is not a slam to Jaws, just saying it's alternative you might want to try. Good luck, Siobhan On Sep 12, 2012, at 2:39 PM, Scott Duck l...@csdconsulting.biz wrote: Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS 14 Update Failed
Scott, If you keep having these issues, use the form and send the bug report. -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, September 12, 2012 1:40 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 14 Update Failed Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS 14 Update Failed
Scott, If you're having an issue with the install, please call support. They will be happy to work with you and see what could be the issue getting it installed. Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, September 12, 2012 2:40 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 14 Update Failed Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS 14 Update Failed
Eric, Weren't we not supposed to call support for this beta? -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery Sent: Wednesday, September 12, 2012 1:53 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed Scott, If you're having an issue with the install, please call support. They will be happy to work with you and see what could be the issue getting it installed. Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, September 12, 2012 2:40 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 14 Update Failed Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS 14 Update Failed
For installation purposes, you can always call support. Regards, Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geovanni Bahena Sent: Wednesday, September 12, 2012 3:01 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed Eric, Weren't we not supposed to call support for this beta? -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery Sent: Wednesday, September 12, 2012 1:53 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed Scott, If you're having an issue with the install, please call support. They will be happy to work with you and see what could be the issue getting it installed. Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, September 12, 2012 2:40 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 14 Update Failed Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] JAWS 14 Update Failed
Hi Everyone, I tried the installation again and, this time, it worked correctly. Thanks, Scott Duck -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery Sent: Wednesday, September 12, 2012 3:02 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed For installation purposes, you can always call support. Regards, Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geovanni Bahena Sent: Wednesday, September 12, 2012 3:01 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed Eric, Weren't we not supposed to call support for this beta? -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Eric Damery Sent: Wednesday, September 12, 2012 1:53 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] JAWS 14 Update Failed Scott, If you're having an issue with the install, please call support. They will be happy to work with you and see what could be the issue getting it installed. Eric -Original Message- From: jaws-users-list-boun...@jaws-users.com [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Scott Duck Sent: Wednesday, September 12, 2012 2:40 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] JAWS 14 Update Failed Hi, I tried to install JAWS 14. I got a error saying that one of the components failed to extract. Then, it acted like it was proceeding anyway. It prompted me to press OK to restart the computer a couple times and then, after the last restart, Windows booted normally, using JAWS 13, with no further mention of the JAWS14 update, as though I had never run the JAWS 14 installer. Is anybody else running into problems? Thanks, Scott Duck For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
