Re: If you have not been watching!​

[Ron Taylor]

Hi Roger,
Just feel I have to respond to your missive, I am English although I live
in Texas now. The response you sent to me regarding my criticism of the
Legacy organisation is different from this one but let me answer you.
1. When the market took a downturn it involved all industries not just
Legacy, luckily these other companies did not take the Legacy view and
essentially abandon an existing customer base.
2. Surviving difficult times may well involve developing new products/
markets but ignoring an existing customer base is ludicrous. All it does is
lose existing business and develop a group of ex customers with an axe to
grind.
3.Your statement that Legacy have changed bears no relevance to reality,
they have only changed by deciding to make public their decision to abandon
their customers to their own devices.
4. When I was in business it occasionally involved ending support for a
product, this did not mean just walking away from our customers. I would
find another way to support the products, this may well mean finding
another company or even a person who could do this. This has meant,
occasionally, a new company being created which flourished and ended up
employing more people.
5. I can only assume you have never had to run a business as your comments
seem to me to be naive, I ran Ops for a small multi-national with 6 sites
in Germany, UK and USA and so I feel qualified to criticize.
6. Constructive feedback ref poor service was something I appreciated from
my customers as it was a way to improve service and not regarded as
"bleating"
7.Finally in your response to ME you stated that we would be better
employed doing something constructive for veterans/ remembrance day than
"bleating" about Legacy customer service..My family lost one member on the
Burma railway, another shot up on D Day , another lost during the blitz of
London.As such I consider your cavalier remarks about what we should do
regarding remembrance day both offensive and just a way of deflecting from
the subject, my family are well aware  of their duties during this annual
event.Your comment somewhat surprised me considering your claim to have a
military background.
My personal experience makes me well aware of the skill sets, cash flow and
staff needed to run an international business and as such I feel well
qualified to criticize what I consider to be poor service, and I have done
so.
As I previously.stated I say it the way it is, and not defend the way I
wish it was.
Ron T.
"
On Tue, Nov 14, 2017 at 8:14 PM, Tim Krause  wrote:

> Hello All,
>
> I've been away from my computers since Wed of last week and I came back
> today seeing this a way to improve, thread.  We have very few rules in this
> group and as the moderator I've tried to guide this group towards creating
> positive experiences for all owners regardless of where the equipment came
> from.   I wrote the preamble of the groups mission so many years ago and
> yet today I feel it remains true to the goals of the group and our
> cyber-world that we created.  For those that have never seen my
> introduction, I will post it here.
>
> "Welcome to the *Legacy Ornamental Mills* support group.
>
> We are a group of individuals interested in learning how to use Legacy /
> Phantom Engineering's equipment.  Our group has a wide range of members
> from the hobbyist to the full time professional wood workers.  Our members
> own a wide range of equipment ranging from the original IRT model,
> woodchuck series, the newer style red machines and even CNC upgrades and
> fully CNC models.  We welcome all Legacy equipment owners and prospective
> buyer.  Please note that we are not affiliated with Legacy or Phantom
> Engineering.
>
> Our official Website can be found at ORNAMENTALMILLS.COM.  There you will
> find some past articles that have been highlighted.  There is only a small
> portion of tips stored there.  The real gold can be found by looking at
> some of the older messages.  In time it will be expanded and remodel to
> reflect the real extent of our users knowledge.  Until then, we strongly
> encourage new members to ask questions.  Please don't be shy or concerned
> about asking what might appear to be a dumb question. Often the simple
> questions lead to some rather exciting solutions.   Please feel free to
> post images of your work or machines to the group.  Photos help convey
> messages.  Do you have a project or tutorial you would like to share?
> Those are always well received!
>
> This group is an international group.  We don't talk about politics, sex
> or religion.  Please refrain from any personal attacks against fellow
> members and Legacy business related problems.  The members of the group
> have pretty strong feeling about keeping this group a positive place to
> share and work through any problems you might have.
>
> Final word, this group requires participation in order to thrive.  Please
> take a moment to introduce yourself, and join in 

Re: If you have not been watching ???

['Curt George' via Legacy Ornamental Mills]

WOW! Great news Mike.thank you.
C.A.G. 

On Tuesday, November 14, 2017 5:26 PM, Okla Mike (Liltwisted) 
 wrote:
 

  Spoke with Legacy today and found out they are still making the drive dogs 
but have not added them to the web site yet.  There are other parts that will 
fit both manual as well as CNC and have requested a list from Cindy so we will 
see where our needs over-lap. Mike OK
  
 On 11/11/2017 10:55 AM, 'Curt George' via Legacy Ornamental Mills wrote:
  
 
 Well is finally  happened. Its now official.  
  Not a bad looking web site, if you don't see the headlines... ;-p 
  https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  
  

 
 
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Re: If you have not been watching!​

[Tim Krause]

Hello All,

I've been away from my computers since Wed of last week and I came back 
today seeing this thread.  We have very few rules in this group and as 
the moderator I've tried to guide this group towards creating positive 
experiences for all owners regardless of where the equipment came 
from.   I wrote the preamble of the groups mission so many years ago and 
yet today I feel it remains true to the goals of the group and our 
cyber-world that we created.  For those that have never seen my 
introduction, I will post it here.


"Welcome to the /*Legacy Ornamental Mills*/ support group.

We are a group of individuals interested in learning how to use Legacy / 
Phantom Engineering's equipment.  Our group has a wide range of members 
from the hobbyist to the full time professional wood workers.  Our 
members own a wide range of equipment ranging from the original IRT 
model, woodchuck series, the newer style red machines and even CNC 
upgrades and fully CNC models.  We welcome all Legacy equipment owners 
and prospective buyer.  Please note that we are not affiliated with 
Legacy or Phantom Engineering.


Our official Website can be found at ORNAMENTALMILLS.COM 
. There you will find some past articles 
that have been highlighted.  There is only a small portion of tips 
stored there. The real gold can be found by looking at some of the older 
messages.  In time it will be expanded and remodel to reflect the real 
extent of our users knowledge.  Until then, we strongly encourage new 
members to ask questions.  Please don't be shy or concerned about asking 
what might appear to be a dumb question. Often the simple questions lead 
to some rather exciting solutions.   Please feel free to post images of 
your work or machines to the group.  Photos help convey messages.  Do 
you have a project or tutorial you would like to share?  Those are 
always well received!


This group is an international group.  We don't talk about politics, sex 
or religion. Please refrain from any personal attacks against fellow 
members and Legacy business related problems.  The members of the group 
have pretty strong feeling about keeping this group a positive place to 
share and work through any problems you might have.


Final word, this group requires participation in order to thrive. Please 
take a moment to introduce yourself, and join in the conversation. "



Briefly, regarding parts availability in the future.  Many of the older 
group owners have been aware of my efforts in the past to provide 
updates to our equipment to expand the use of the machines.  I have the 
ability to virtually manufacture any part you need.  I know I'm not the 
only one, but I do know I am the first one to provide tangible parts.  
Joe B. made a generous offer of split nuts to the group and no one took 
advantage of the offer.  Why is that?


Our equipment may not have factory support, but as members of a 
collective, we certainly have the resources to keep the current machines 
available alive for the current and future generation to enjoy.


Final plea and comment.  Please post your projects, ask questions, 
answer a question and be civil.  Peace be with us all.


-Tim



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If you have not been watching!​

[Bawdsey 64]

Greetings from across the pond!

One of the nice things about being retired is that I get time to sit and read 
emails that contain the thoughts of people on a variety of subjects.
One of the subject’s that this group seems to love, from time to time, is to 
just “Let’s knock Legacy” because they cannot think of anything constructive.  
So put in my best and politest English the subject has become bloody boring and 
monotonous. 
Please change the record and instead of looking backwards all the time, try to 
look forward and tell us what you can do with your machines.
Better still show us how you have improved it.
Plus I have a challenge for those who claim they could build a better manual 
Legacy type machine. Please go and do just that. 
What I would want to see is a machine that could be produced, not just as a one 
off, but in reasonable volume, say 100 in first year, 250 in second year and 
grow your market from there.  Do what Legacy did when they started up. My 
challenge is comparatively easy because you have an idea to start from where as 
they started from scratch.  Just the kind of task they set MBA students!
I look forward to seeing these bright new "all singing and dancing machines" at 
reasonable prices and with superb after sales service.
Yes Legacy were not perfect.  However I see is that some folks don't seem to 
acknowledge that Legacy have changed, and I think, for the better. The reason 
people won't acknowledge this is simply because Legacy stopped making and 
supporting the manual machines these people owned. I know that quite a lot of 
you bought used or what we call second hand machines, so to me that negates 
your claim that Legacy has let you down. 
Just step back and ask yourself why they stopped
1. Legacy's market was predominately hobbyists and what happens when a 
recession comes along, as it did, the customers stopped buying.
2. That is what happened and to SURVIVE that recession Andy & Tracy Anderson 
developed initially CNC upgrades for the 900 & 1200. When you have their mind 
set you quickly progress to designing total CNC machines. They are good and 
made in the USA not China.  
Remember that Legacy had employees and their incomes had to be protected. It 
was tough but they got through it. With CNC machines their customer base 
profile changed from hobbyist to business user. That requires a different 
customer service approach.
I worked with them for a good many years. Yes I suffered some problems from 
time to time but I did not go around bleating about it, I worked around it or 
got it sorted, maybe that was my military training coming into play. 
Could I build a better manual machine, the truthful answer is no because I do 
not have the required skill set. I often felt I could see improvements and I 
would discuss them with Andy. But whilst I have some relevant knowledge I know 
that I do not have that which is required to design and manufacture machines, 
certainly not Legacy type machines but if it is enclosures for industrial & 
military use then I could and have done so. Could I sell & market Legacy type 
machines yes. I could even run a business, well I have and I enjoyed it.
What seems to be lost on some folks is that running a manufacturing business 
requires a broad skill set, money and people.  Yes you will have customers that 
you cannot see eye to eye with but at the end of the day you get on with it and 
both sides have to learn to understand the other, that can be tough.
Regards
Roger

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Re: If you have not been watching ???

[MWF]

Mike,Thanks for doing that.  We look forward to hearing more.  You mentioned "Drive Dogs" - what about the "Pilaster Dog Sets [5 sizes (each a pair) per set"]?Cheers!Mac-Original Message-
From: "Okla Mike (Liltwisted)" <legacym...@iglide.net>
Sent: Nov 14, 2017 5:26 PM
To: Legacy Ornamental Mills <legacy-ornamental-mills@googlegroups.com>
Subject: Re: If you have not been watching ???


  

  
  
Spoke with Legacy today and found out they are
still making the drive dogs but have not added them to the web
site yet.  There are other parts that will fit both manual as
well as CNC and have requested a list from Cindy so we will see
where our needs over-lap.
Mike OK


On 11/11/2017 10:55 AM, 'Curt George'
  via Legacy Ornamental Mills wrote:


  
  
Well is
  finally  happened. Its now official. 


Not a
  bad looking web site, if you don't see the headlines... ;-p


https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  


  
  
  

  C.A.G.

  
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Re: If you have not been watching ???

[Okla Mike (Liltwisted)]

Spoke with Legacy today and found out they are still making the drive 
dogs but have not added them to the web site yet.  There are other parts 
that will fit both manual as well as CNC and have requested a list from 
Cindy so we will see where our needs over-lap.


Mike OK


On 11/11/2017 10:55 AM, 'Curt George' via Legacy Ornamental Mills wrote:

Well is finally  happened. Its now official.

Not a bad looking web site, if you don't see the headlines... ;-p

https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/




C.A.G.
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RE: If you have not been watching ???

[Michael Kratky]

Especially for a family run business, may be they have too much salt in their 
diets being near the “Great Salt  Lake”?

 

From: 'joe biunno' via Legacy Ornamental Mills 
[mailto:legacy-ornamental-mills@googlegroups.com] 
Sent: Tuesday, November 14, 2017 10:51 AM
To: Legacy Ornamental Mills
Subject: Re: If you have not been watching ???

 

to dexter...wow, that is certainly a screwed up position legacy took in regards 
to selling those hubs...that certainly would put them on my shit list...why 
would anyone do that?...you have to assume that a sale of that nature(even if 
it is a small sale) generates some profits and good will...i am at a loss to 
even try to understand the logic there

 

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Re: If you have not been watching ???

['joe biunno' via Legacy Ornamental Mills]

to dexter...wow, that is certainly a screwed up position legacy took in 
regards to selling those hubs...that certainly would put them on my shit 
list...why would anyone do that?...you have to assume that a sale of that 
nature(even if it is a small sale) generates some profits and good will...i 
am at a loss to even try to understand the logic there


>>

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Re: If you have not been watching ???

[Dexter Bland]

Sorry, but I have quite a bad opinion of the Legacy folks. I tried to order 
some more hubs several years ago and was told by Andy himself he would not 
sell me any because I was a second-hand mill purchaser.  A part they still 
produced and had in stock and would sell to others, but would not sell any 
to me. Good luck to anyone who takes the chance to do business with them 
now. 

They produced a very ingenious product that caught my imagination when I 
saw it at the Woodworking Show but was too much for a guy who treats 
woodworking as a minor sideline and hobby.  Like Curt, I like the manual 
aspect of the machine so a computer controlled machine is not for me. Even 
if it was, Legacy would be last on the list...

Just my 2 cents. Worth just what you paid for it...
db


>

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RE: If you have not been watching ???

[Russ Veinot]

In my opinion (glad everybody asked :>), if I need a part, I call Legacy first. 
 This leads to 2 possibilities, one they don’t have the part, two, they have it 
and it cost too much.  Either scenario, I would take either with the same grain 
of salt.  I have found that it is highly possible I will just make the part 
myself and even more likely I would redesign the part to work better and add 
this improvement to my long list of improvements I have made since buying it 
anyway.  Their “Z” axis conversion is a good example.  Just my opinion, but I 
would say that I could design something better, more simplistic, and cheaper . 
.  .  in my sleep . . . oh wait – I did.  Unless you are trying to restore it 
like an antique machine (original condition), I know I could do better.  The 
concept of the LOM is awesome, the implementation was something to be desire to 
me.  At this point, I believe I can build a better LOM cheaper, better and, 
easier to use, from scratch.  In today’s market, things like the aluminum rails 
can be found that would be a suitable replacement without being an exact match. 
 5/8th -4 TPI acme thread would be available at multiple sources.   At this 
point, the only thing I believe a person should buy from Legacy is the 2 disk 
set of training disks for the LOM.  I already have them so I am good to go.

LEGACY -> RIP

 

there are many LOM’s like this one, but this one is (uniquely) mine.

Russ

 

From: legacy-ornamental-mills@googlegroups.com 
[mailto:legacy-ornamental-mills@googlegroups.com] On Behalf Of MWF
Sent: Monday, November 13, 2017 10:34 AM
To: legacy-ornamental-mills@googlegroups.com
Subject: Re: If you have not been watching ???

 

Joe,

Well said.  You interpreted my comments perfectly - and I agree with all that 
you wrote.  
As disappointed as I am with the apparent lack of availability of parts & 
accessories, I do hope that Legacy will do as Ford (your example) did - and let 
3rd parties take up the mantle and manufacture the needed items.  I am not sure 
how that happens - but most likely involves the original producer licensing the 
3rd party to make what they want, provided the items comply to the OEM specs.  
Perhaps someone in The Group has experience in this field and can chime in with 
details.

Wishing a Wonderful week to all.
Mac

  _  

  _  

-Original Message- 
From: 'joe biunno' via Legacy Ornamental Mills 
Sent: Nov 13, 2017 10:57 AM 
To: Legacy Ornamental Mills 
Subject: Re: If you have not been watching ??? 

well, I cannot pass on a long term opinion on the company itself, as I only 
bought my first machine a few years ago...I was conversing with andy back when 
he first formed the company, and I did see him(them) at the huge woodworking 
show, held every two years in Atlanta...never purchased a machine back then due 
to the length I needed...it was basically a ritual/in house joke that I would 
call every two years, just before the show, to get a quote on a 12ft. 
machine...just could not afford it at that time...when I finally was 
considering buying my machine(s) a few years ago, I found out about this group 
and joined, and then began hearing all the bad stuff about the company, and 
it's somewhat, non-existent support of their older equipment...but I forged 
ahead and made the purchases of machines, that I found on ebay, anyway...after 
I began my mods, I did call them for various things, some they had, most they 
did not...and thought they were being as nice as possible...learned that 
talking to cindy was the way to get anything, if they had it...this included 
some, non-important, info and explanations as to why certain things were as 
they were... and being a restorer, by trade and hobby, I understood the non 
availability of most of the parts/accessories that was once offered...you 
cannot go back to ford and buy parts for a 1932 coupe...or back to oliver 
machinery co. to maintain our large pattern maker's lathe...I would bet that it 
was a survivability tactic that they decided to switch to CNC...and it just was 
not profitable to support the older equipment...to carry every spare part for 
every machine , it seems, would not be financially viable...but I like mac's 
idea of someone from the group, that they trust, being a liaison, between the 
group and the company...the fact that they have posted on their CNC website, 
their status on their older equipment, a link to the group's page, a link to my 
facebook, legacy page(totally shocked by that!) shows that they are trying to 
keep all previous legacy buyers linked together, to possibly help each 
other...I thought they would object to me setting up a facebook page, somewhat 
in their "company" name, without their consent, but it seems they did not 
mind...and if it turns out that they are now ready to absolutely move on from 
their original machines, perhaps we can ask them(nicely!...LOL!), for 
information...I would still like to contact the c

Re: If you have not been watching ???

[MWF]

Right off the top of my head, two items I want to get are:1.  Several sets of the "Mounting Hubs" (mesh into the Indexing drive center)2.  A full set (all 5 sizes) of the Pilaster Dogs ("mounts")So if anyone has any of the above that they don't anticipate using/needing, let me know, please.That being said, if there are enough other LOM Group members that need/want the above, maybe one or more "makers" (machinists?) in our group have an opportunity here to help out as well as make some "Christmas Fund" money.Laus Deo!Mac-Original Message-
From: 'joe biunno' via Legacy Ornamental Mills <legacy-ornamental-mills@googlegroups.com>
Sent: Nov 13, 2017 5:03 PM
To: Legacy Ornamental Mills <legacy-ornamental-mills@googlegroups.com>
Subject: Re: If  you have not been watching ???

well, let's try to avoid the "licensing" thing...if there was any serious money to be made here, someone in asia would already be doing it!...LOL!...and then the lawyers get involved, followed by the insurance guys with the product liability issues, etc., etcif anything is going to come our way, it might be best if it is kept simple...name of an outsource company and a contact name, for example...if legacy made it in house, that could complicate things...I seem to remember a reference made to them having a laser cutter, and perhaps a computerized press brake and I might assume a computerized punch...but then again, that type of equipment would only be necessary to replicate the risers, cross bars, head stock and tailstock...and unless someone was considering making a complete, new machine, none of those pieces would most likely not be needed if anyone was just modifying there existing machine...as I see it, what might be needed the most are the parts that wear out(lead screw split nuts, the "top hats", gears)...after that might come aluminum rail, to extend a machines length capacity...we know where to get the acme rod, so no issues there...I think, that for as small a company as legacy was, you can still buy an older machine and the various parts will interchange with your existing machine, so long as it is of the same type...that is a huge accomplishment for any company to achieve...I have done a lot of research over some 30 years in regards to ornamental equipment, and without question, legacy is/was the best of all of them...not sure if they will ever achieve holtzapffel status, but for the mass market, they will go down as the best, by far.






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Re: If you have not been watching ???

['joe biunno' via Legacy Ornamental Mills]

well, let's try to avoid the "licensing" thing...if there was any serious 
money to be made here, someone in asia would already be doing 
it!...LOL!...and then the lawyers get involved, followed by the insurance 
guys with the product liability issues, etc., etcif anything is going 
to come our way, it might be best if it is kept simple...name of an 
outsource company and a contact name, for example...if legacy made it in 
house, that could complicate things...I seem to remember a reference made 
to them having a laser cutter, and perhaps a computerized press brake and I 
might assume a computerized punch...but then again, that type of equipment 
would only be necessary to replicate the risers, cross bars, head stock and 
tailstock...and unless someone was considering making a complete, new 
machine, none of those pieces would most likely not be needed if anyone was 
just modifying there existing machine...as I see it, what might be needed 
the most are the parts that wear out(lead screw split nuts, the "top hats", 
gears)...after that might come aluminum rail, to extend a machines length 
capacity...we know where to get the acme rod, so no issues there...I think, 
that for as small a company as legacy was, you can still buy an 
older machine and the various parts will interchange with your existing 
machine, so long as it is of the same type...that is a huge accomplishment 
for any company to achieve...I have done a lot of research over some 30 
years in regards to ornamental equipment, and without question, legacy 
is/was the best of all of them...not sure if they will ever achieve 
holtzapffel status, but for the mass market, they will go down as the best, 
by far


>

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Re: If you have not been watching ???

['Curt George' via Legacy Ornamental Mills]

Dexter you are right. and that is something that I over looked. Thank you for 
pointing that out.
C.A.G. 

On Monday, November 13, 2017 8:53 AM, Dexter Bland  
wrote:
 

 As bad an attitude as I have regarding Legacy from bad/no service, they did at 
least give links for people to get help, including this one. As small as this 
gesture is, it is at least something.
https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/support-groups/
Still does not make me the least bit interested in buying anything they make.  
db




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Re: If you have not been watching ???

[MWF]

Joe,Well said.  You interpreted my comments perfectly - and I agree with all that you wrote.  As disappointed as I am with the apparent lack of availability of parts & accessories, I do hope that Legacy will do as Ford (your example) did - and let 3rd parties take up the mantle and manufacture the needed items.  I am not sure how that happens - but most likely involves the original producer licensing the 3rd party to make what they want, provided the items comply to the OEM specs.  Perhaps someone in The Group has experience in this field and can chime in with details.Wishing a Wonderful week to all.Mac-Original Message-
From: 'joe biunno' via Legacy Ornamental Mills <legacy-ornamental-mills@googlegroups.com>
Sent: Nov 13, 2017 10:57 AM
To: Legacy Ornamental Mills <legacy-ornamental-mills@googlegroups.com>
Subject: Re: If  you have not been watching ???

well, I cannot pass on a long term opinion on the company itself, as I only bought my first machine a few years ago...I was conversing with andy back when he first formed the company, and I did see him(them) at the huge woodworking show, held every two years in Atlanta...never purchased a machine back then due to the length I needed...it was basically a ritual/in house joke that I would call every two years, just before the show, to get a quote on a 12ft. machine...just could not afford it at that time...when I finally was considering buying my machine(s) a few years ago, I found out about this group and joined, and then began hearing all the bad stuff about the company, and it's somewhat, non-existent support of their older equipment...but I forged ahead and made the purchases of machines, that I found on ebay, anyway...after I began my mods, I did call them for various things, some they had, most they did not...and thought they were being as nice as possible...learned that talking to cindy was the way to get anything, if they had it...this included some, non-important, info and explanations as to why certain things were as they were... and being a restorer, by trade and hobby, I understood the non availability of most of the parts/accessories that was once offered...you cannot go back to ford and buy parts for a 1932 coupe...or back to oliver machinery co. to maintain our large pattern maker's lathe...I would bet that it was a survivability tactic that they decided to switch to CNC...and it just was not profitable to support the older equipment...to carry every spare part for every machine , it seems, would not be financially viable...but I like mac's idea of someone from the group, that they trust, being a liaison, between the group and the company...the fact that they have posted on their CNC website, their status on their older equipment, a link to the group's page, a link to my facebook, legacy page(totally shocked by that!) shows that they are trying to keep all previous legacy buyers linked together, to possibly help each other...I thought they would object to me setting up a facebook page, somewhat in their "company" name, without their consent, but it seems they did not mind...and if it turns out that they are now ready to absolutely move on from their original machines, perhaps we can ask them(nicely!...LOL!), for information...I would still like to contact the company that extruded the aluminum rails...or perhaps a hard drive that could easily be sent to someone that can laser-cut the gears, the acme rod, we know where to get that, perhaps some help in finding someone who could make/reproduce to "Z" axis accessory, which, if priced affordably, would probably fly off the shelf!...but then again, the key being "affordable"...and the last request, my personal "holy grail", and one which I have spent many hours trying to find, is that 40 ft machine...it is fairly high on my bucket list...LOL!...so, my suggestion is, it's a big sandbox, let's play nice, and maybe we might get something useful from the company.


Franklin was right - when the "Takers" outnumber the "Makers" - the Republic is DOOMED!  "When the people find that they can vote themselves money - that will herald the end of The Republic." Benjamin Franklin



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Re: If you have not been watching ???

[Dexter Bland]

As bad an attitude as I have regarding Legacy from bad/*no service*, they 
did at least give links for people to get help, including this one. As 
small as this gesture is, it is at least something.

https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/support-groups/

Still does not make me the least bit interested in buying anything they 
make.  
db


>

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Re: If you have not been watching ???

['Curt George' via Legacy Ornamental Mills]

Hello Russ

I have not used Legacy's services in a Very long time. but at on time, a 
long time ago , I thought...( Never mind.)
I am somewhat disappointed in the company. 
But having said that. I too, am grateful for my machine,Thus there services 
(past tense) HAVE served me well.
The Legacy (mine is the 1000ex.) is a Great tool, is has served me well 
over the years.
(even though I doesn't look anything like what it did when I bought it.) I 
guess we all have changed a lot over the years? ;-p

I see there web site as a tome-stone of what once was. 
God Bless. and Good bye. is all that I can say.

C.A.G.



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RE: If you have not been watching ???

[carstenstigers]

Perhaps a few of the members who manufacture can now step in and make some 
parts for us. Just a thought blowing out there in the wind...
As a whole different note if any of you owners are ever in pittsburgh, PA and 
have a free Saturday I am one of the official tour guides for the submarine 
here in town at the science center and would with enough planning love to give 
you a guided tour. $7.00 entrance fee only. I rode subs in the navy for almost 
13 of my 18 years and do the VIP and technical tours for them.


Sent from my Verizon 4G LTE smartphone

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RE: If you have not been watching ???

[Russ Veinot]

All I can say is “Good Riddance”.  I haven’t looked to them for help for a long 
time. Now that they are gone, I still won’t be able to see any difference.  

 

Still I am glad they made this original machine.  Otherwise, I probably would 
own a  . . .  ??!!? well I still like my LOM.

 

Russ

 

From: legacy-ornamental-mills@googlegroups.com 
[mailto:legacy-ornamental-mills@googlegroups.com] On Behalf Of Richard Ellis
Sent: Sunday, November 12, 2017 11:57 AM
To: Legacy Ornamental Mills
Subject: Re: If you have not been watching ???

 

Ron

I totally agree, they are a disgrace.

Richard

On Sunday, November 12, 2017 at 3:59:59 PM UTC, Ron Taylor wrote:

Yes, it's a shame that after giving such terrible service for so long that they 
should just dump their customers. When I was in business and had to close down 
support for a product I would find another company to take the job over. 
Sometimes it would be a startup business for an individual and would go on to 
be a great success for them. I wanted a cnc myself and of course purchased from 
a more reputable supplier.I suppose coming clean and telling their customers 
that they are abandoning them is better than the cavalier they have operated 
for a good while now. I'm sure there are people who will leap to their defense 
but I believe in telling it how it is.This group is the last means of support 
for us and may it remain in operation. Thanks to those who have made great 
efforts to help us all.

Ron

 

On Sun, Nov 12, 2017 at 9:27 AM, Charles Whitham <monte_...@msn.com 
 > wrote:

At least Legacy acknowledges making our mills. I've dealt with companies that 
not only discontinued a product I purchased, they don't even admit to have made 
the product. Starret's digital tape measure is but one example.

Monte Whitham

 

  _  

From: legacy-orna...@googlegroups.com   
<legacy-orna...@googlegroups.com  > on behalf of Michael Kratky 
<kra...@roadrunner.com  >
Sent: Sunday, November 12, 2017 2:43 PM
To: legacy-orna...@googlegroups.com  
Subject: RE: If you have not been watching ??? 

 


Related to that, how long do you think it would be before you see ”Legacy 
Woodworking no longer manufactures or supports the CNC Mills”?


 

 

From: 'Curt George' via Legacy Ornamental Mills 
[mailto:legacy-ornamental-mills@googlegroups.com  ] 
Sent: Saturday, November 11, 2017 11:56 AM
To: Legacy-Ornamental-Mills
Subject: If you have not been watching ???

 

Well is finally  happened. Its now official. 

 

Not a bad looking web site, if you don't see the headlines... ;-p

 

https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  


 <https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/> 

 <https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/> Ornamental Mills 
- Legacy Woodworking

lwmcnc.com

Legacy Woodworking no longer manufactures or supports the Ornamental Mills 
Browse the current CNCs offered What is an Ornamental Mill? Imagine a machine 
that would ...


 


 

C.A.G.

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Re: If you have not been watching ???

[Richard Ellis]

Ron
I totally agree, they are a disgrace.
Richard

On Sunday, November 12, 2017 at 3:59:59 PM UTC, Ron Taylor wrote:
>
> Yes, it's a shame that after giving such terrible service for so long that 
> they should just dump their customers. When I was in business and had to 
> close down support for a product I would find another company to take the 
> job over. Sometimes it would be a startup business for an individual and 
> would go on to be a great success for them. I wanted a cnc myself and of 
> course purchased from a more reputable supplier.I suppose coming clean and 
> telling their customers that they are abandoning them is better than the 
> cavalier they have operated for a good while now. I'm sure there are people 
> who will leap to their defense but I believe in telling it how it is.This 
> group is the last means of support for us and may it remain in operation. 
> Thanks to those who have made great efforts to help us all.
> Ron
>
> On Sun, Nov 12, 2017 at 9:27 AM, Charles Whitham <monte_...@msn.com 
> > wrote:
>
>> At least Legacy acknowledges making our mills. I've dealt with companies 
>> that not only discontinued a product I purchased, they don't even admit to 
>> have made the product. Starret's digital tape measure is but one example.
>>
>> Monte Whitham
>>
>>
>> --
>> *From:* legacy-orna...@googlegroups.com  <
>> legacy-orna...@googlegroups.com > on behalf of Michael 
>> Kratky <kra...@roadrunner.com >
>> *Sent:* Sunday, November 12, 2017 2:43 PM
>> *To:* legacy-orna...@googlegroups.com 
>> *Subject:* RE: If you have not been watching ??? 
>>  
>> Related to that, how long do you think it would be before you see ”Legacy 
>> Woodworking no longer manufactures or supports the CNC Mills”? 
>>
>>  
>>
>>  
>>
>> *From:* 'Curt George' via Legacy Ornamental Mills [mailto:
>> legacy-ornamental-mills@googlegroups.com ] 
>> *Sent:* Saturday, November 11, 2017 11:56 AM
>> *To:* Legacy-Ornamental-Mills
>> *Subject:* If you have not been watching ???
>>
>>  
>>
>> Well is finally  happened. Its now official. 
>>
>>  
>>
>> Not a bad looking web site, if you don't see the headlines... ;-p
>>
>>  
>>
>> https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  
>> <https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/>
>> Ornamental Mills - Legacy Woodworking 
>> <https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/>
>> lwmcnc.com
>> Legacy Woodworking no longer manufactures or supports the Ornamental 
>> Mills Browse the current CNCs offered What is an Ornamental Mill? Imagine a 
>> machine that would ...
>>
>>   
>>
>>  
>>
>> C.A.G.
>>
>> -- 
>> You received this message because you are subscribed to the Google Groups 
>> "Legacy Ornamental Mills" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to legacy-ornamental-mills+unsubscr...@googlegroups.com 
>> .
>> To post to this group, send email to legacy-orna...@googlegroups.com 
>> .
>> Visit this group at 
>> https://groups.google.com/group/legacy-ornamental-mills.
>> For more options, visit https://groups.google.com/d/optout.
>>
>> -- 
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>> .
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>> .
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>> https://groups.google.com/group/legacy-ornamental-mills.
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>>
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>>
>
>

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Re: If you have not been watching ???

[Charles Whitham]

At least Legacy acknowledges making our mills. I've dealt with companies that 
not only discontinued a product I purchased, they don't even admit to have made 
the product. Starret's digital tape measure is but one example.

Monte Whitham



From: legacy-ornamental-mills@googlegroups.com 
<legacy-ornamental-mills@googlegroups.com> on behalf of Michael Kratky 
<krat...@roadrunner.com>
Sent: Sunday, November 12, 2017 2:43 PM
To: legacy-ornamental-mills@googlegroups.com
Subject: RE: If you have not been watching ???

Related to that, how long do you think it would be before you see ”Legacy 
Woodworking no longer manufactures or supports the CNC Mills”?





From: 'Curt George' via Legacy Ornamental Mills 
[mailto:legacy-ornamental-mills@googlegroups.com]
Sent: Saturday, November 11, 2017 11:56 AM
To: Legacy-Ornamental-Mills
Subject: If you have not been watching ???



Well is finally  happened. Its now official.



Not a bad looking web site, if you don't see the headlines... ;-p



https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/

[https://lwmcnc.com/wp-content/uploads/3-axis.jpg]<https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/>

Ornamental Mills - Legacy 
Woodworking<https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/>
lwmcnc.com
Legacy Woodworking no longer manufactures or supports the Ornamental Mills 
Browse the current CNCs offered What is an Ornamental Mill? Imagine a machine 
that would ...






C.A.G.

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RE: If you have not been watching ???

[Michael Kratky]

Related to that, how long do you think it would be before you see ”Legacy 
Woodworking no longer manufactures or supports the CNC Mills”?


 

 

From: 'Curt George' via Legacy Ornamental Mills 
[mailto:legacy-ornamental-mills@googlegroups.com] 
Sent: Saturday, November 11, 2017 11:56 AM
To: Legacy-Ornamental-Mills
Subject: If you have not been watching ???

 

Well is finally  happened. Its now official. 

 

Not a bad looking web site, if you don't see the headlines... ;-p

 

https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  


 


 

C.A.G.

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RE: If you have not been watching

[Bill Bulkeley]

I hadn’t noticed that page on their site before some interesting stuff there. 
as far as our mills go we really are on our own now  not that we didn’t already 
know that

Bill

 

From: 'Curt George' via Legacy Ornamental Mills 
[mailto:legacy-ornamental-mills@googlegroups.com] 
Sent: Sunday, 12 November 2017 3:56 AM
To: Legacy-Ornamental-Mills
Subject: If you have not been watching ???

 

Well is finally  happened. Its now official. 

 

Not a bad looking web site, if you don't see the headlines... ;-p

 

https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  


 


 

C.A.G.

 


 
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If you have not been watching ???

['Curt George' via Legacy Ornamental Mills]

Well is finally  happened. Its now official. 
Not a bad looking web site, if you don't see the headlines... ;-p
https://lwmcnc.com/cnc-mills/past-models/ornamental-mills/  




C.A.G.

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