Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-04 Thread Barb Weed
Jenny, Thank you for understanding.  This is exactly what is happening.  The 
slot is there but no bookmarks and no down arrow.  I deleted Legacy 7  and 
reinstalled but still have the same problem. If Sherry is listening-in, what 
can I do now?  Is there a file that is not deleted with the uninstall option 
that legacy makes? As I said before this worked with my initial install from 
the CD, but not after the up-date to 7.0.0.55.
Barb W



- Original Message 
From: Jenny M Benson <[EMAIL PROTECTED]>
To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Sunday, August 3, 2008 2:32:46 PM
Subject: Re: [LegacyUG] What happened to the Book marks for the new Source 
Writer

Barb Weed wrote
>I open the Source writer, decide on the type of source and answer the 
>questions that arise on the right till the red "Step 2" comes up and it 
>says on the bottom just above the window to book mark and I click on 
>that before I click on "Step 2".  Before I up dated the bookmarked 
>sources use to list in the slot below. Now nothing appears.

So, the "slot" where the list should be is blank and you do not see the 
little arrows at the side for scrolling the list?  If that is so, I am 
sure it must be something exclusive to your set-up because, as I said, I 
am unable to replicate this.

I think you will have to contact Support.
-- 
Jenny M Benson



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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-03 Thread Cathy Vallevieni

Jenny:

I now see where it says "or select one of your bookmarked source 
types" (big as it can be!).  See, I said I was going to feel stupid and I do!


Thanks.

Cathy Vallevieni
Orange County, CA

At 12:38 PM 8/3/2008, you wrote:

Cathy Vallevieni wrote
On this subject, I bookmarked a Source but cannot figure out how to 
"retrieve" or "access" it.  I've read the Help manual several times 
on this subject but I'm still lost.  I'm sure I'll feel stupid when 
someone explains, but I appreciate any help.


When you want to use a Bookmarked Source type, Click on Add a 
Source, then at the bottom of that screen (the Step 1 screen) under 
where it says "OR select one of your bookmarked source types:" there 
is a list. You will only see the top item on the list, but there are 
miniature scroll bars to allow you to access the rest of the list. 
Scroll to the one you want and click on it, then the Step 2 button 
will be clickable.

--
Jenny M Benson



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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-03 Thread Jenny M Benson

Cathy Vallevieni wrote
On this subject, I bookmarked a Source but cannot figure out how to 
"retrieve" or "access" it.  I've read the Help manual several times on 
this subject but I'm still lost.  I'm sure I'll feel stupid when 
someone explains, but I appreciate any help.


When you want to use a Bookmarked Source type, Click on Add a Source, 
then at the bottom of that screen (the Step 1 screen) under where it 
says "OR select one of your bookmarked source types:" there is a list. 
You will only see the top item on the list, but there are miniature 
scroll bars to allow you to access the rest of the list. Scroll to the 
one you want and click on it, then the Step 2 button will be clickable.

--
Jenny M Benson



Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp





Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-03 Thread Jenny M Benson

Barb Weed wrote
I open the Source writer, decide on the type of source and answer the 
questions that arise on the right till the red "Step 2" comes up and it 
says on the bottom just above the window to book mark and I click on 
that before I click on "Step 2".  Before I up dated the bookmarked 
sources use to list in the slot below. Now nothing appears.


So, the "slot" where the list should be is blank and you do not see the 
little arrows at the side for scrolling the list?  If that is so, I am 
sure it must be something exclusive to your set-up because, as I said, I 
am unable to replicate this.


I think you will have to contact Support.
--
Jenny M Benson



Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-03 Thread Cathy Vallevieni

Dede:

I don't see anything at the bottom of any screen that says 
"bookmarked source templates" (except where it says "Create a 
bookmark for the selected source type" at the bottom of the "Add a 
New Master Source" screen and the "Source Template Index" screen in 
SourceWriter).  On what screen should there be a box for bookmarked 
source templates?  Maybe I'm not looking a the correct screen?


Cathy Vallevieni
Orange County, CA


At 07:04 AM 8/3/2008, you wrote:

Cathy,
Is the box still shown at the bottom for bookmarked source templates?
Has the entire bookmark box disappeared, or have your bookmarks
disappeared from the box?  Just trying to understand the exact
problem.

Dede Holden

On Sat, Aug 2, 2008 at 3:51 PM, Cathy Vallevieni <[EMAIL PROTECTED]> wrote:
> On this subject, I bookmarked a Source but cannot figure out how to
> "retrieve" or "access" it.  I've read the Help manual several times on this
> subject but I'm still lost.  I'm sure I'll feel stupid when someone
> explains, but I appreciate any help.
>
> Thanks.
>
> Cathy Vallevieni
> Orange County, CA
>
>  At 12:11 PM 8/2/2008, you wrote:
>>
>> Jerry, I'm not sure how to explain it any better.  I open the Source
>> writer, decide on the type of source and answer the questions 
that arise on

>> the right till the red "Step 2" comes up and it says on the bottom just
>> above the window to book mark and I click on that before I click on "Step
>> 2".  Before I up dated the bookmarked sources use to list in the 
slot below.

>>  Now nothing appears.
>>
>>
>>
>> ----- Original Message ----
>> From: Jenny M Benson <[EMAIL PROTECTED]>
>> To: LegacyUserGroup@LegacyFamilyTree.com
>> Sent: Friday, August 1, 2008 4:39:46 PM
>> Subject: Re: [LegacyUG] What happened to the Book marks for the new Source
>> Writer
>>
>> Barb Weed wrote
>> >Hi, It use to be that when I went through the new Source Writer and
>> >created the template, I could ,before clicking on step 2, save the
>> >template with a bookmark and it would be listed in the box at the
>> >bottom of the screen.  That does not happen now.  What happened?  Did I
>> >do something wrong or is it broke? I noticed this after I updated to
>> >7.055. Does anyone else have this problem? If not how do I fix it?
>>
>> You asked about this problem before and I requested that you give us
>> more information about the steps you were taking as I was unable to
>> reproduce your problem.  As far as I know you did not come back with any
>> more information.
>>
>> I have just tried again to create Template Bookmarks and again I have
>> had no problems doing so.
>>
>> Please state *exactly* what you are doing at each stage of the process
>> and I will see if you are doing anything differently to what I do and if
>> I can replicate your problem.
>> --
>> Jenny M Benson



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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-03 Thread Dede Holden
Cathy,
Is the box still shown at the bottom for bookmarked source templates?
Has the entire bookmark box disappeared, or have your bookmarks
disappeared from the box?  Just trying to understand the exact
problem.

Dede Holden

On Sat, Aug 2, 2008 at 3:51 PM, Cathy Vallevieni <[EMAIL PROTECTED]> wrote:
> On this subject, I bookmarked a Source but cannot figure out how to
> "retrieve" or "access" it.  I've read the Help manual several times on this
> subject but I'm still lost.  I'm sure I'll feel stupid when someone
> explains, but I appreciate any help.
>
> Thanks.
>
> Cathy Vallevieni
> Orange County, CA
>
>  At 12:11 PM 8/2/2008, you wrote:
>>
>> Jerry, I'm not sure how to explain it any better.  I open the Source
>> writer, decide on the type of source and answer the questions that arise on
>> the right till the red "Step 2" comes up and it says on the bottom just
>> above the window to book mark and I click on that before I click on "Step
>> 2".  Before I up dated the bookmarked sources use to list in the slot below.
>>  Now nothing appears.
>>
>>
>>
>> - Original Message 
>> From: Jenny M Benson <[EMAIL PROTECTED]>
>> To: LegacyUserGroup@LegacyFamilyTree.com
>> Sent: Friday, August 1, 2008 4:39:46 PM
>> Subject: Re: [LegacyUG] What happened to the Book marks for the new Source
>> Writer
>>
>> Barb Weed wrote
>> >Hi, It use to be that when I went through the new Source Writer and
>> >created the template, I could ,before clicking on step 2, save the
>> >template with a bookmark and it would be listed in the box at the
>> >bottom of the screen.  That does not happen now.  What happened?  Did I
>> >do something wrong or is it broke? I noticed this after I updated to
>> >7.055. Does anyone else have this problem? If not how do I fix it?
>>
>> You asked about this problem before and I requested that you give us
>> more information about the steps you were taking as I was unable to
>> reproduce your problem.  As far as I know you did not come back with any
>> more information.
>>
>> I have just tried again to create Template Bookmarks and again I have
>> had no problems doing so.
>>
>> Please state *exactly* what you are doing at each stage of the process
>> and I will see if you are doing anything differently to what I do and if
>> I can replicate your problem.
>> --
>> Jenny M Benson



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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-02 Thread Cathy Vallevieni
On this subject, I bookmarked a Source but cannot figure out how to 
"retrieve" or "access" it.  I've read the Help manual several times 
on this subject but I'm still lost.  I'm sure I'll feel stupid when 
someone explains, but I appreciate any help.


Thanks.

Cathy Vallevieni
Orange County, CA

 At 12:11 PM 8/2/2008, you wrote:
Jerry, I'm not sure how to explain it any better.  I open the Source 
writer, decide on the type of source and answer the questions that 
arise on the right till the red "Step 2" comes up and it says on the 
bottom just above the window to book mark and I click on that before 
I click on "Step 2".  Before I up dated the bookmarked sources use 
to list in the slot below.  Now nothing appears.




- Original Message 
From: Jenny M Benson <[EMAIL PROTECTED]>
To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Friday, August 1, 2008 4:39:46 PM
Subject: Re: [LegacyUG] What happened to the Book marks for the new 
Source Writer


Barb Weed wrote
>Hi, It use to be that when I went through the new Source Writer and
>created the template, I could ,before clicking on step 2, save the
>template with a bookmark and it would be listed in the box at the
>bottom of the screen.  That does not happen now.  What happened?  Did I
>do something wrong or is it broke? I noticed this after I updated to
>7.055. Does anyone else have this problem? If not how do I fix it?

You asked about this problem before and I requested that you give us
more information about the steps you were taking as I was unable to
reproduce your problem.  As far as I know you did not come back with any
more information.

I have just tried again to create Template Bookmarks and again I have
had no problems doing so.

Please state *exactly* what you are doing at each stage of the process
and I will see if you are doing anything differently to what I do and if
I can replicate your problem.
--
Jenny M Benson



Legacy User Group guidelines:
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp






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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-02 Thread Barb Weed
Jerry, I'm not sure how to explain it any better.  I open the Source writer, 
decide on the type of source and answer the questions that arise on the right 
till the red "Step 2" comes up and it says on the bottom just above the window 
to book mark and I click on that before I click on "Step 2".  Before I up dated 
the bookmarked sources use to list in the slot below.  Now nothing appears.



- Original Message 
From: Jenny M Benson <[EMAIL PROTECTED]>
To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Friday, August 1, 2008 4:39:46 PM
Subject: Re: [LegacyUG] What happened to the Book marks for the new Source 
Writer

Barb Weed wrote
>Hi, It use to be that when I went through the new Source Writer and 
>created the template, I could ,before clicking on step 2, save the 
>template with a bookmark and it would be listed in the box at the 
>bottom of the screen.  That does not happen now.  What happened?  Did I 
>do something wrong or is it broke? I noticed this after I updated to 
>7.055. Does anyone else have this problem? If not how do I fix it?

You asked about this problem before and I requested that you give us 
more information about the steps you were taking as I was unable to 
reproduce your problem.  As far as I know you did not come back with any 
more information.

I have just tried again to create Template Bookmarks and again I have 
had no problems doing so.

Please state *exactly* what you are doing at each stage of the process 
and I will see if you are doing anything differently to what I do and if 
I can replicate your problem.
-- 
Jenny M Benson



Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-02 Thread Randolph Clark
Don't know if this is helpful but w. 7.0.55 my bookmarx are still there but
considerably 'squished' so perhaps you're not seeing them?

On Fri, Aug 1, 2008 at 4:24 PM, Barb Weed <[EMAIL PROTECTED]> wrote:

> Hi, It use to be that when I went through the new Source Writer and created
> the template, I could ,before clicking on step 2, save the template with a
> bookmark and it would be listed in the box at the bottom of the screen.
>  That does not happen now.  What happened?  Did I do something wrong or is
> it broke? I noticed this after I updated to 7.055. Does anyone else have
> this problem? If not how do I fix it?
> Barb
>
>
>
>
>
>
>
> Legacy User Group guidelines:
>   http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages:
>   http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>




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Re: [LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-01 Thread Jenny M Benson

Barb Weed wrote
Hi, It use to be that when I went through the new Source Writer and 
created the template, I could ,before clicking on step 2, save the 
template with a bookmark and it would be listed in the box at the 
bottom of the screen.  That does not happen now.  What happened?  Did I 
do something wrong or is it broke? I noticed this after I updated to 
7.055. Does anyone else have this problem? If not how do I fix it?


You asked about this problem before and I requested that you give us 
more information about the steps you were taking as I was unable to 
reproduce your problem.  As far as I know you did not come back with any 
more information.


I have just tried again to create Template Bookmarks and again I have 
had no problems doing so.


Please state *exactly* what you are doing at each stage of the process 
and I will see if you are doing anything differently to what I do and if 
I can replicate your problem.

--
Jenny M Benson



Legacy User Group guidelines: 
  http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages: 
  http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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[LegacyUG] What happened to the Book marks for the new Source Writer

2008-08-01 Thread Barb Weed
Hi, It use to be that when I went through the new Source Writer and created the 
template, I could ,before clicking on step 2, save the template with a bookmark 
and it would be listed in the box at the bottom of the screen.  That does not 
happen now.  What happened?  Did I do something wrong or is it broke? I noticed 
this after I updated to 7.055. Does anyone else have this problem? If not how 
do I fix it?
Barb



  



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