RE: [LegacyUG] Error 508 ... Root Folder?
Colin, With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: cap...@optusnet.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Date: Tue, 31 Mar 2009 11:30:50 +1000 John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps
Re: [LegacyUG] Error 508 ... Root Folder?
When I switched from Norton to McAfee I used the Norton Removal Tool to get rid of Norton: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039?OpenDocumentseg=aglg=enct=us Evert 2009/3/31 ronald ferguson ronfe...@msn.com: Colin, With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: cap...@optusnet.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Date: Tue, 31 Mar 2009 11:30:50 +1000 John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else
Re: [LegacyUG] Error 508 ... Root Folder?
Ron, This is my last word on this as no doubt there will be a complaint about it being off topic. If you look at the third paragraph in my e-mail you will note I mention stripping the Registry of Nortons. The problem is that you never get it all, they seem to have the ability to insert files that cannot be removed or are named in such a way as to have no connection to Nortons. I can find my way around the Registry without any problem and am experienced in removing programs in this manner I am not the only one that has come up against this problem, I have been in touch with others on forums with the same problem and they all concurred that a format was the only way to get rid of all Nortons files in the registry. Thank you for your thoughts. Colin. - Original Message - From: ronald ferguson To: legacyusergroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 6:43 PM Subject: RE: [LegacyUG] Error 508 ... Root Folder? Colin, With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: cap...@optusnet.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Date: Tue, 31 Mar 2009 11:30:50 +1000 John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what
RE: [LegacyUG] Error 508 ... Root Folder?
I have unsubscribed 3 times with no success. I have emailed the Webmaster but no joy. Please help me. Regards Rosemary Rosemary Sibbett From: k...@legacyfamilytree.com [...@legacyfamilytree.com] On Behalf Of Colin Liddell [cap...@optusnet.com.au] Sent: 31 March 2009 11:19 To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Ron, This is my last word on this as no doubt there will be a complaint about it being off topic. If you look at the third paragraph in my e-mail you will note I mention stripping the Registry of Nortons. The problem is that you never get it all, they seem to have the ability to insert files that cannot be removed or are named in such a way as to have no connection to Nortons. I can find my way around the Registry without any problem and am experienced in removing programs in this manner I am not the only one that has come up against this problem, I have been in touch with others on forums with the same problem and they all concurred that a format was the only way to get rid of all Nortons files in the registry. Thank you for your thoughts. Colin. - Original Message - From: ronald ferguson To: legacyusergroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 6:43 PM Subject: RE: [LegacyUG] Error 508 ... Root Folder? Colin, With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: cap...@optusnet.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Date: Tue, 31 Mar 2009 11:30:50 +1000 John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message
RE: [LegacyUG] Error 508 ... Root Folder?
Rosemary, Sorry, we cannot help you. You need to contact support, details of all email adresses and web pages are given at the end of every email Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: rosem...@sibbett.net To: LegacyUserGroup@legacyfamilytree.com Date: Tue, 31 Mar 2009 12:55:19 +0200 Subject: RE: [LegacyUG] Error 508 ... Root Folder? I have unsubscribed 3 times with no success. I have emailed the Webmaster but no joy. Please help me. Regards Rosemary Rosemary Sibbett From: k...@legacyfamilytree.com [...@legacyfamilytree.com] On Behalf Of Colin Liddell [cap...@optusnet.com.au] Sent: 31 March 2009 11:19 To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Ron, This is my last word on this as no doubt there will be a complaint about it being off topic. If you look at the third paragraph in my e-mail you will note I mention stripping the Registry of Nortons. The problem is that you never get it all, they seem to have the ability to insert files that cannot be removed or are named in such a way as to have no connection to Nortons. I can find my way around the Registry without any problem and am experienced in removing programs in this manner I am not the only one that has come up against this problem, I have been in touch with others on forums with the same problem and they all concurred that a format was the only way to get rid of all Nortons files in the registry. Thank you for your thoughts. Colin. - Original Message - From: ronald ferguson To: legacyusergroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 6:43 PM Subject: RE: [LegacyUG] Error 508 ... Root Folder? Colin, With respect, whilst I agree with your comments on Norton, reformatting your drive is not the only way to go. I got rid of all the left behinds by going into the Register and deleting everything related to the program. I do not recommend doing this if you do not know what you are doing and creating a Restore Point first is essential. Ron Ferguson _ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _ From: cap...@optusnet.com.au To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Date: Tue, 31 Mar 2009 11:30:50 +1000 John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder
Re: [LegacyUG] Error 508 ... Root Folder?
John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Error 508 ... Root Folder?
Which version of Windows do you have on the Netbook? Im wondering if its related to XP Media Center? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Error 508 ... Root Folder?
Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.legacyfamilytree.com/ We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asphttp://www.legacyfamilytree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asphttp://www.legacyfamilytree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asphttp://www.legacyfamilytree.com/LegacyLists.asp -- Genealogy - - - - - it's in my blood!
RE: [LegacyUG] Error 508 ... Root Folder?
When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? What are you using on the XP Media computer? Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 Im wondering if its related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Error 508 ... Root Folder?
Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.legacyfamilytree.com/ We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com http://www.legacyfamilytree.com/ We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asphttp://www.legacyfamilytree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asphttp://www.legacyfamilytree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asphttp://www.legacyfamilytree.com/LegacyLists.asp -- Genealogy - - - - - it's in my blood!
Re: [LegacyUG] Error 508 ... Root Folder?
John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- Genealogy - - - - - it's in my blood! Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Error 508 ... Root Folder?
Colin - I have to tell you that your experience is not unique. I work on and with a number of computers and have for a number of years in some highly delicate settings. The first thing we have done is strip them of Norton. Norton was a wonderful program when it was first released many years back but since then it has steadily built up a history of conflicting with major programs. Jackie Colin Liddell wrote: John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive/etc ... I believe that the root folder on a USB device is limited to approximately forty files ... try adding a folder to the drive ... perhaps E:/Legacy_Backups and pointing the backup file to that folfer ... i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com
Re: [LegacyUG] Error 508 ... Root Folder?
Had the same problem 3 years ago, except it finally crashed my C: drive. Had to reformat and reinstall Windows and all programs. Glad I had backups. Art Seddon - Original Message - From: Jackie King To: LegacyUserGroup@legacyfamilytree.com Sent: Monday, March 30, 2009 7:42 PM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Colin - I have to tell you that your experience is not unique. I work on and with a number of computers and have for a number of years in some highly delicate settings. The first thing we have done is strip them of Norton. Norton was a wonderful program when it was first released many years back but since then it has steadily built up a history of conflicting with major programs. Jackie Colin Liddell wrote: John, First my apologies to the list for a non Legacy topic but I think this may have something to do with the problem. I have no wish to start a discussion on which is the best anti virus program but from my observations I have found Nortons cause more problems than they fix and if it was my computer I would remove Nortons and use another program to see if the problem is fixed. The one difficulty I have found is that Nortons is difficult to remove and even after stripping the registry there is still stuff left behind and formatting the hard drive and re-installing evrything again is the only way it can be done. My two cents worth. Colin. - Original Message - From: John Roose To: LegacyUserGroup@legacyfamilytree.com Sent: Tuesday, March 31, 2009 10:51 AM Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherri - Tomorrow I plan to do as you suggest and go the uninstall/install route. See below for answers to your questions. On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support she...@legacyfamilytree.com wrote: When it's reported that something works fine on one computer but not the other, we like to find out what the differences are. How about security software? Do you have the same security program(s) on the XP Home computer? On the netbook I have the McAfee that came with it. What are you using on the XP Media computer? On the desktop [XP Media] I have Norton 360 Priemer Edition. Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:50 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Sherry - On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support she...@legacyfamilytree.com wrote: Which version of Windows do you have on the Netbook? Windows XP, Home Edition, Version 2002, Service Pack 3 I’m wondering if it’s related to XP Media Center? I have no clue; I never knowingly have used the Media Center. As you can guess I'm not particularly computer literate, using it for Legacy, email and Ancestry almost exclusively! Regards, John Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Original Message- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of John Roose Sent: Monday, March 30, 2009 12:12 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Error 508 ... Root Folder? Bob - My backup is indeed a memory stick. I tried a couple of different ones. I have no problem backing up on my netbook, nor did I from the desktop - until yesterday. No matter what destination I use [your suggestion, my original, the C drive, etc] I continue to get the error message. I have the same build 7.0.0.90 on both my netbook and desktop. I installed it on my netbook while on the road researching and have had no problem. I did install it on the desktop and just realized that this was the first time I tried to backup after installing .90. Thanx for your suggestion. Regards, John On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford older...@rochester.rr.com wrote: John Roose wrote: Where is your backup destination? E:/Jack's 2009-03-30 1.19.07 PM zip I seem to remember someone else having a problem with a memory stick/thumb drive
