[LegacyUG] Michele Simmons Lewis' appeal regarding Error #13

[Hannigan Family Research]

For months now, I have had a problem with the Error 13 since upgrading
from Legacy 7 to Legacy 8 after converting my files.  I have shared my
issued with this email list and finally posted on the Legacy User Group
FaceBook page.  A couple of other people posted that they had the same
experience that I had since upgrading to Legacy 8, albeit there were a
number people who were anxious for me to again follow the same guidance
that caused me to post the continued issue in the first place.

Thank you Cathy Piner for pointing out Michele Simmons Lewis' response
(copied below) for people to email her.  While I think Michele is very
familiar with my continued situation, I have provided her with an email
- as you recommended.

Michele would like to know the extent of the situation, so if you have
experienced 'Error #13' when clicking on the 'Legacy Home' tab in Legacy
8, please follow her guidance to let her know.

Michele Simmons Lewis
(Legacy Staff)
I need all of you with this problem to email me at
supp...@legacyfamilytree.com ATTN: Michele. I am already working on
this and I need to see how many people are affected.

As I have said in the past, I work with computers everyday to consult on
software and hardware issues, to include recommending software solutions
to fix problems/issues, recommend software packages (without any
personal gain from the software package), recommend hardware systems,
minor programming issue, website development.  I have been doing this
for over 30 years, so I think I have a grasp on a number of the issues
in the computer culture of today.

The bottom line is that I want to fix the software package that I
purchased (I use the Deluxe version and think I always have) so that I
can again benefit from the full package.

Please email me off-list if you have any questions.  Many of you know I
am not shy about sharing my concerns or thoughts.

John Hannigan
Jacksonville, Florida




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<>

Re: [LegacyUG] Help, please

[Jenny M Benson]

On 25/01/2016 14:07, Barbara Ford wrote:
> So, asking a simplistic basic question here, as I try to figure out
> how this happened, and before I take my nervous self to the computer
> this morning to try to "fix" this: Does it appear that I in effect
> have two installations of Legacy on my computer (one that I access
> through the Legacy icon, the one I THOUGHT I always used), and the
> other that somehow showed up as a link on my desktop that I must have
> used to access the program at least once, like three days ago when I
> input my FIL information). Because if it's just two ways to access
> the same program, why wouldn't it save all the data, no matter which
> location I accessed the program from?


You probably don't have two installations of Legacy, just two copies of
your Family File.  If you double-click on a Family File in Windows
Explorer or on the Desktop Legacy will open and show that file.  You
could have several copies of the same Family File stored in different
places and double-clicking any of them would open the program with that
particular copy of the file showing.  When you are working on the file,
the data you enter will be automatically saved to that same file,
wherever it is saved.

You have used several different terms for what is stored on your
desktop.  What you are seeing could be a Family File, could be a folder
containing a Family File (I don't think it is), or could be a shortcut
to a Family File which is stored somewhere else on your computer. If it
was a shortcut the icon would include a little curved arrow.

It is most likely a copy of your Family File.  A likely way it ended up
on your desktop is that you maybe had some computer trouble at some time
and someone (you or a helper) copied your family file to the desktop so
it would be "safe" and not get removed while work was being done to fix
your computer.

Back a few years when you were regularly using Legacy, how did you open
the program and your Family File?  I expect you either opened the Legacy
program and your Family File was loaded automatically, or you located
the Family File and double-clicked on it.  That's fine!  But if at some
time recently you opened the program by double-clicking on a Family File
stored on your desktop, Legacy might have "remembered" that and opened
the same file next time.  That depends on how your options are set up,
but many people have Legacy set up to automatically load the last Family
File they worked on.

I hope this clarifies the situation for you.
--
Jenny M Benson




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Re: [LegacyUG] Help, please

[Barbara Ford]

Your explanation is helping me "get there" in my understanding. Here is the way 
I described the "two ways to access" in an earlier post here:

> It almost seems to me like there are two ways to access Legacy on my laptop: 
> one, the Legacy 6.0 icon, which when hovering over, says, Location: Legacy 
> (C:\Legacy) and then there is this link that is there that I have never 
> knowingly used, that is labeled familytreewip.fdb but when hovering over says 
> Type: Legacy Genealogy Software, 12.7 MB, and has today's date as the date 
> modified (because I opened Legacy with that icon awhile ago when I realized 
> it was there).

The one I refer to as having gotten there without my knowledge is not a 
shortcut. And I do believe it got there as you describe here.

Through the years, I always opened Legacy by clicking on my desktop shortcut 
(what I call the Legacy Icon) to the program. I have opened it many times 
through the time I wasn't doing active research, to reference something mainly, 
and within the last three years to add the death information about three of our 
parents. It always saved on the fly, as I exited, and I additionally chose to 
Backup as I exited, when given the choice, and that's when I back up to a zip 
file, stored in My Documents, but I have never used any of those zip files. It 
always opened up with everything having been saved, until I apparently 
inadvertently opened it from that "stray" copy of the file.

Once I get the right one open (which I expect will be correct except for my FIL 
death information, which I can easily re-input), do I understand correctly that 
I should double check to make sure the family file is being saved in 
C:\Legacy\Data and then is it safe to delete that one I refer to as "stray" 
(the one that says familytreewip.fdb)?

Barbara

Sent from my iPad

> On Jan 25, 2016, at 8:57 AM, Jenny M Benson  wrote:
>
>> On 25/01/2016 14:07, Barbara Ford wrote:
>> So, asking a simplistic basic question here, as I try to figure out
>> how this happened, and before I take my nervous self to the computer
>> this morning to try to "fix" this: Does it appear that I in effect
>> have two installations of Legacy on my computer (one that I access
>> through the Legacy icon, the one I THOUGHT I always used), and the
>> other that somehow showed up as a link on my desktop that I must have
>> used to access the program at least once, like three days ago when I
>> input my FIL information). Because if it's just two ways to access
>> the same program, why wouldn't it save all the data, no matter which
>> location I accessed the program from?
>
>
> You probably don't have two installations of Legacy, just two copies of
> your Family File.  If you double-click on a Family File in Windows
> Explorer or on the Desktop Legacy will open and show that file.  You
> could have several copies of the same Family File stored in different
> places and double-clicking any of them would open the program with that
> particular copy of the file showing.  When you are working on the file,
> the data you enter will be automatically saved to that same file,
> wherever it is saved.
>
> You have used several different terms for what is stored on your
> desktop.  What you are seeing could be a Family File, could be a folder
> containing a Family File (I don't think it is), or could be a shortcut
> to a Family File which is stored somewhere else on your computer. If it
> was a shortcut the icon would include a little curved arrow.
>
> It is most likely a copy of your Family File.  A likely way it ended up
> on your desktop is that you maybe had some computer trouble at some time
> and someone (you or a helper) copied your family file to the desktop so
> it would be "safe" and not get removed while work was being done to fix
> your computer.
>
> Back a few years when you were regularly using Legacy, how did you open
> the program and your Family File?  I expect you either opened the Legacy
> program and your Family File was loaded automatically, or you located
> the Family File and double-clicked on it.  That's fine!  But if at some
> time recently you opened the program by double-clicking on a Family File
> stored on your desktop, Legacy might have "remembered" that and opened
> the same file next time.  That depends on how your options are set up,
> but many people have Legacy set up to automatically load the last Family
> File they worked on.
>
> I hope this clarifies the situation for you.
> --
> Jenny M Benson
>
>
>
>
> Legacy User Group guidelines:
>
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>
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>
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>
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Re: [LegacyUG] Help, please

[Barbara Ford]

So, asking a simplistic basic question here, as I try to figure out how this 
happened, and before I take my nervous self to the computer this morning to try 
to "fix" this: Does it appear that I in effect have two installations of Legacy 
on my computer (one that I access through the Legacy icon, the one I THOUGHT I 
always used), and the other that somehow showed up as a link on my desktop that 
I must have used to access the program at least once, like three days ago when 
I input my FIL information). Because if it's just two ways to access the same 
program, why wouldn't it save all the data, no matter which location I accessed 
the program from?




Sent from my iPad

> On Jan 24, 2016, at 6:54 PM, Cathy Pinner  wrote:
>
> Barbara,
>
> One way to check whether any recent data has been added to the file in
> Legacy\Data is to do a search on the modified Date
> Search - Find - Detailed Search Tab
> Individual - Modified Date - after - [enter your date here]
> Apart from the people you've been looking at to see what is going on, if
> you've exited them with Save rather than Cancel, this will show if
> you've been using this file to add data in the last couple of years.
>
> You can do the same search on the file in the Desktop Folder.
>
> If apart from this week everyone changed are in the same file, then I'd
> use that and just re-add your sad losses.
>
> If you can avoid even an Intellishare merge, you'll save time.
>
> One way the file may have got on the desktop is that you unzipped one of
> your backup files.
> The proper way to access a backup is to use Legacy - File - Restore.
>
> Cathy
>> Barbara Ford 
>> Monday, 25 January 2016 7:53 AM
>> Okay, have a couple of pieces of information to work with now, so will
>> see if I can get a handle on this! Thanks!
>>
>>
>>
>>
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>> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
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>> and on our blog (http://news.LegacyFamilyTree.com).
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>
>
>
>
>
> Legacy User Group guidelines:
>
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>
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>
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>
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>
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>




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RE: [LegacyUG] Citing Personal knowledge

[Marianne Szabo]

One school of thought that I was taught was that only the mother can truly 
relate the day and time of the birth, particularly if the birth took place 
before fathers were allowed into the delivery room.



Marianne



From: Cathy Pinner [mailto:genea...@gmail.com]
Sent: Sunday, January 24, 2016 10:29 PM
To: legacyusergroup@LegacyUsers.com
Subject: Re: [LegacyUG] Citing Personal knowledge



Ed,

There is a SourceWriter template for Personal Knowledge.
If you use Basic Sources, you can enter something similar.
I include whose knowledge and how they know or think they know - ie something 
that enables you to evaluate the knowledge.
eg: If my brother tells me he's a grandfather again on the day of the birth, I 
can be sure of the date - unless he just says "last night" and doesn't know at 
that stage whether it was before or after midnight.
But if I ask him now when one of them was born, I can't be so sure of the 
information he gives me unless he looks it up as he's not good with dates.  
Takes after our father - who gave us birthday presents but rarely on the day 
itself.

Cathy


Ed Ladendorf wrote:




This is something I'm struggling with. We might know things, but have
no hard proof to offer t o someone else who might be working on our
line. For instance, let's say you have personal knowledge of a
person's birthday or date or cause of death (probably an immediate
family member), but you have no birth certificate or other
documentation. How would you cite the source? I have more than one
instance like this, and I could order the certificates, but I would
rather put that money toward other genealogical goodies, like Civil
War Pension records. Not only that, but ordering documentation like
that just seems like a waste of money, since I'm 100% sure of the
information.





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Re: [LegacyUG] Help, please

[Barbara Ford]

Wow, that makes sense, also, Brian. Let me just say a huge thanks to all
who helped me on this. Although I am not certain which of the possible ways
the "stray" file got on my desktop, I have it all resolved now. Thankfully,
attempting to print a chart from Charting Companion yesterday made me aware
that there was even "such a thing" as more than one file. I am 99.9% (and
that's good enough for me) that the only time I opened that stray file was
when I input my FIL death info. Therefore, I went into Legacy and told it
to open the file from C:\Legacy\Data, and everything was there EXCEPT my
FIL death info. I made sure that C:\Legacy\Data is set as the default
location for my family file. With that file open, I re-input the FIL info.
I chose to backup to .zip, as I always do when exiting. I then deleted the
.zip files from the previous three days, and I deleted that evil stray
file, con mucho gusto. I am so glad I figured out what was happening before
I had two files that needed to be merged. To answer my own question at the
beginning of these many posts, what in the world made me think I could use
a robust software program like Legacy? It's only because there are
brilliant people out there (in this group) who are willing to hold the hand
of someone like myself. Thank you, all.

On Mon, Jan 25, 2016 at 9:37 AM, Brian/Support 
wrote:

> Another possibility Jenny does not mention for what is on your desktop.
> When windows added the ability to access .zip condensed files Microsoft
> decided to treat all .zip files as folders. In one of the many posts
> about this problem I think Barbara mentioned that the item on her
> desktop was a folder with her family file name. That "folder" could be a
> backup familyfile.zip file which would be one of her backups but would
> not necessarily be the most recent backup.
>
> If she opened the family file she found inside the folder of the same
> name then Windows did two things:
>
> 1. Windows unzipped the condensed file from the .zip "folder" to make it
> a full .fdb file.
> 2. This extracted family file would be stored in a Windows temp folder
> and that is where Legacy would be told the file was located.
>
> Both of these steps would be done in the background with no warning to
> the user. All the edits Barbara did on that file in the temporary
> windows folder would only be recorded in that file. Windows is not smart
> enough to update the content of that .zip folder on the desktop with the
> revised copy of the Family file when Barbara finished the edits so now
> the family file in the temp folder is the only file with her edits. If
> Barbara did a new backup of her family file that would be stored in
> familyfile.zip with the date of her Legacy session but unless she also
> stored that on her desktop it is in an unknown folder, possibly even in
> the temp folder where the unzipped file she opened is located.
>
> Every time Barbara opened the family file inside that backup "folder"
> She would see the original data without the edits she had made in
> earlier sessions.
>
> This is one of the common reasons why people report that Legacy has
> "lost" the changes they made.
>
> I do have Barbara's original email and will be responding to her
> directly once I have had time to analyse her somewhat confusing message.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
> On 25/01/2016 09:57, Jenny M Benson wrote:
> > On 25/01/2016 14:07, Barbara Ford wrote:
> >> So, asking a simplistic basic question here, as I try to figure out
> >> how this happened, and before I take my nervous self to the computer
> >> this morning to try to "fix" this: Does it appear that I in effect
> >> have two installations of Legacy on my computer (one that I access
> >> through the Legacy icon, the one I THOUGHT I always used), and the
> >> other that somehow showed up as a link on my desktop that I must have
> >> used to access the program at least once, like three days ago when I
> >> input my FIL information). Because if it's just two ways to access
> >> the same program, why wouldn't it save all the data, no matter which
> >> location I accessed the program from?
> >
> >
> > You probably don't have two installations of Legacy, just two copies of
> > your Family File.  If you double-click on a Family File in Windows
> > Explorer or on the Desktop Legacy will open and show that file.  You
> > could have several copies of the same Family File stored in different
> > places and double-clicking any of them would open the program with that
> > particular copy of the file showing.  When you are working on the file,
> > the data you enter will be automatically saved to that same file,
> > wherever it is saved.
> >
> > You have used several different terms for what is stored on your
> > desktop.  What you are seeing could be a Family File, could be a folder
> > containing a Family File (I don't think it is), or 

Re: [LegacyUG] Citing Personal knowledge

[Dick Nixon]

Ed,
I do pretty much what Cathy does. I use a 'Personal Knowledge of
xxx'usually myself and the detail is usually 'I was there'. As you
say, good enough for me. But in the future, when you are out of the
picture or no one is sure how scrupulous you were about accuracy, or
you want to submit your work to a lineage society, it may not be
enough. So your choice may depend on where you see your work going in
the future.

On Mon, Jan 25, 2016 at 10:15 AM, Marianne Szabo  wrote:
> One school of thought that I was taught was that only the mother can truly
> relate the day and time of the birth, particularly if the birth took place
> before fathers were allowed into the delivery room.
>
>
>
> Marianne
>
>
>
> From: Cathy Pinner [mailto:genea...@gmail.com]
> Sent: Sunday, January 24, 2016 10:29 PM
> To: legacyusergroup@LegacyUsers.com
> Subject: Re: [LegacyUG] Citing Personal knowledge
>
>
>
> Ed,
>
> There is a SourceWriter template for Personal Knowledge.
> If you use Basic Sources, you can enter something similar.
> I include whose knowledge and how they know or think they know - ie
> something that enables you to evaluate the knowledge.
> eg: If my brother tells me he's a grandfather again on the day of the birth,
> I can be sure of the date - unless he just says "last night" and doesn't
> know at that stage whether it was before or after midnight.
> But if I ask him now when one of them was born, I can't be so sure of the
> information he gives me unless he looks it up as he's not good with dates.
> Takes after our father - who gave us birthday presents but rarely on the day
> itself.
>
> Cathy
>
>
> Ed Ladendorf wrote:
>
>
> This is something I'm struggling with. We might know things, but have
> no hard proof to offer t o someone else who might be working on our
> line. For instance, let's say you have personal knowledge of a
> person's birthday or date or cause of death (probably an immediate
> family member), but you have no birth certificate or other
> documentation. How would you cite the source? I have more than one
> instance like this, and I could order the certificates, but I would
> rather put that money toward other genealogical goodies, like Civil
> War Pension records. Not only that, but ordering documentation like
> that just seems like a waste of money, since I'm 100% sure of the
> information.
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://support.legacyfamilytree.com
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




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Re: [LegacyUG] Help, please

[Barbara Ford]

Thanks. Sorry my messages were so confusing.


Sent from iPhone

> On Jan 25, 2016, at 10:03 AM, Brian/Support  
> wrote:
>
> I guess that means I do not have to respond to your original message. I
> am so glad you were able to sort out your problem.
>
> Brian
> Customer Support
> Millennia Corporation
> br...@legacyfamilytree.com
> http://www.LegacyFamilyTree.com
>
>> On 25/01/2016 10:51, Barbara Ford wrote:
>> Wow, that makes sense, also, Brian. Let me just say a huge thanks to all
>> who helped me on this. Although I am not certain which of the possible ways
>> the "stray" file got on my desktop, I have it all resolved now. Thankfully,
>> attempting to print a chart from Charting Companion yesterday made me aware
>> that there was even "such a thing" as more than one file. I am 99.9% (and
>> that's good enough for me) that the only time I opened that stray file was
>> when I input my FIL death info. Therefore, I went into Legacy and told it
>> to open the file from C:\Legacy\Data, and everything was there EXCEPT my
>> FIL death info. I made sure that C:\Legacy\Data is set as the default
>> location for my family file. With that file open, I re-input the FIL info.
>> I chose to backup to .zip, as I always do when exiting. I then deleted the
>> .zip files from the previous three days, and I deleted that evil stray
>> file, con mucho gusto. I am so glad I figured out what was happening before
>> I had two files that needed to be merged. To answer my own question at the
>> beginning of these many posts, what in the world made me think I could use
>> a robust software program like Legacy? It's only because there are
>> brilliant people out there (in this group) who are willing to hold the hand
>> of someone like myself. Thank you, all.
>>
>> On Mon, Jan 25, 2016 at 9:37 AM, Brian/Support 
>> wrote:
>>
>>> Another possibility Jenny does not mention for what is on your desktop.
>>> When windows added the ability to access .zip condensed files Microsoft
>>> decided to treat all .zip files as folders. In one of the many posts
>>> about this problem I think Barbara mentioned that the item on her
>>> desktop was a folder with her family file name. That "folder" could be a
>>> backup familyfile.zip file which would be one of her backups but would
>>> not necessarily be the most recent backup.
>>>
>>> If she opened the family file she found inside the folder of the same
>>> name then Windows did two things:
>>>
>>> 1. Windows unzipped the condensed file from the .zip "folder" to make it
>>> a full .fdb file.
>>> 2. This extracted family file would be stored in a Windows temp folder
>>> and that is where Legacy would be told the file was located.
>>>
>>> Both of these steps would be done in the background with no warning to
>>> the user. All the edits Barbara did on that file in the temporary
>>> windows folder would only be recorded in that file. Windows is not smart
>>> enough to update the content of that .zip folder on the desktop with the
>>> revised copy of the Family file when Barbara finished the edits so now
>>> the family file in the temp folder is the only file with her edits. If
>>> Barbara did a new backup of her family file that would be stored in
>>> familyfile.zip with the date of her Legacy session but unless she also
>>> stored that on her desktop it is in an unknown folder, possibly even in
>>> the temp folder where the unzipped file she opened is located.
>>>
>>> Every time Barbara opened the family file inside that backup "folder"
>>> She would see the original data without the edits she had made in
>>> earlier sessions.
>>>
>>> This is one of the common reasons why people report that Legacy has
>>> "lost" the changes they made.
>>>
>>> I do have Barbara's original email and will be responding to her
>>> directly once I have had time to analyse her somewhat confusing message.
>>>
>>> Brian
>>> Customer Support
>>> Millennia Corporation
>>> br...@legacyfamilytree.com
>>> http://www.LegacyFamilyTree.com
>>>
 On 25/01/2016 09:57, Jenny M Benson wrote:
> On 25/01/2016 14:07, Barbara Ford wrote:
> So, asking a simplistic basic question here, as I try to figure out
> how this happened, and before I take my nervous self to the computer
> this morning to try to "fix" this: Does it appear that I in effect
> have two installations of Legacy on my computer (one that I access
> through the Legacy icon, the one I THOUGHT I always used), and the
> other that somehow showed up as a link on my desktop that I must have
> used to access the program at least once, like three days ago when I
> input my FIL information). Because if it's just two ways to access
> the same program, why wouldn't it save all the data, no matter which
> location I accessed the program from?


 You probably don't have two installations of Legacy, just two copies of
 your Family File.  If you double-click on a Family File 

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founded in 2010 to assist young genealogists seeking to advance their
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Re: [LegacyUG] Citing Personal knowledge

[Ed Ladendorf]

Dick, you make a good point. This has turned into a pretty good thread. Thanks 
for all the replies.
Ed

On Monday, January 25, 2016 11:11 AM, gerald  
wrote:


 My aunt was born on May 30, at home. My grandather later went into town to 
register the birth, but days later as he didn't go into the town vey often. He 
went in on June 10, and registered the birth as June 10. We don't know if he 
didn't read the forms correctly, or he just put down today's date, but that is 
the legal date of her birth. Everyone in the family KNOWS for certain that she 
was born on May 30. So through all the years, she had to go by June 10 on all 
legal documents. She tried to get it corrrected, but there is such a long legal 
process, and expense, that she gave up. It was easier for her to just change 
the date in her own mind! However, she feels cheated out of her Old Age Pension 
by a few days!! So I have entered a note about this strange event in her 
record, but legally recorded her birthdate as June 10. Other than her immediate 
family, no one really cares or is worried over it. Sent: Sunday, January 24, 
2016 at 9:29 PM
Subject: Re: [LegacyUG] Citing Personal knowledge
eg: If my brother tells me he's a grandfather again on the day of the birth, I 
can be sure of the date - unless he just says "last night" and doesn't know at 
that stage whether it was before or after midnight.
But if I ask him now when one of them was born, I can't be so sure of the 
information he gives me unless he looks it up as he's not good with dates.  
Takes after our father - who gave us birthday presents but rarely on the day 
itself.

 

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Re: [LegacyUG] Help, please

[Hannigan Family Research]

I would go one step further - save the one you think you have been
working on to a new name (or just check the 'modified' date in the file)
and then check the other file for merging any data that is different
between the two.  That way, if you have been updating two different
files, you have the updates from both files in one file and don't loose
valuable data.

Lesson learned the hard way.

John

On Monday 1 25 2016 12:58 PM, Ed Ladendorf wrote:
> If you're not sure which file you are opening, you could also open the
> file you think is best, then save as xxx(filename) followed by
> today's date. Then you can safely delete the other one. Just a thought.
>
>
> On Monday, January 25, 2016 10:29 AM, Barbara Ford
>  wrote:
>
>
> Thanks. Sorry my messages were so confusing.
>
>
> Sent from iPhone
>
> > On Jan 25, 2016, at 10:03 AM, Brian/Support
> > wrote:
> >
> > I guess that means I do not have to respond to your original message. I
> > am so glad you were able to sort out your problem.
> >
> > Brian
> > Customer Support
> > Millennia Corporation
> > br...@legacyfamilytree.com 
> > http://www.LegacyFamilyTree.com 
> >
> >> On 25/01/2016 10:51, Barbara Ford wrote:
> >> Wow, that makes sense, also, Brian. Let me just say a huge thanks
> to all
> >> who helped me on this. Although I am not certain which of the
> possible ways
> >> the "stray" file got on my desktop, I have it all resolved now.
> Thankfully,
> >> attempting to print a chart from Charting Companion yesterday made
> me aware
> >> that there was even "such a thing" as more than one file. I am
> 99.9% (and
> >> that's good enough for me) that the only time I opened that stray
> file was
> >> when I input my FIL death info. Therefore, I went into Legacy and
> told it
> >> to open the file from C:\Legacy\Data, and everything was there
> EXCEPT my
> >> FIL death info. I made sure that C:\Legacy\Data is set as the default
> >> location for my family file. With that file open, I re-input the
> FIL info.
> >> I chose to backup to .zip, as I always do when exiting. I then
> deleted the
> >> .zip files from the previous three days, and I deleted that evil stray
> >> file, con mucho gusto. I am so glad I figured out what was
> happening before
> >> I had two files that needed to be merged. To answer my own question
> at the
> >> beginning of these many posts, what in the world made me think I
> could use
> >> a robust software program like Legacy? It's only because there are
> >> brilliant people out there (in this group) who are willing to hold
> the hand
> >> of someone like myself. Thank you, all.
> >>
> >> On Mon, Jan 25, 2016 at 9:37 AM, Brian/Support
> >
> >> wrote:
> >>
> >>> Another possibility Jenny does not mention for what is on your
> desktop.
> >>> When windows added the ability to access .zip condensed files
> Microsoft
> >>> decided to treat all .zip files as folders. In one of the many posts
> >>> about this problem I think Barbara mentioned that the item on her
> >>> desktop was a folder with her family file name. That "folder"
> could be a
> >>> backup familyfile.zip file which would be one of her backups but would
> >>> not necessarily be the most recent backup.
> >>>
> >>> If she opened the family file she found inside the folder of the same
> >>> name then Windows did two things:
> >>>
> >>> 1. Windows unzipped the condensed file from the .zip "folder" to
> make it
> >>> a full .fdb file.
> >>> 2. This extracted family file would be stored in a Windows temp folder
> >>> and that is where Legacy would be told the file was located.
> >>>
> >>> Both of these steps would be done in the background with no warning to
> >>> the user. All the edits Barbara did on that file in the temporary
> >>> windows folder would only be recorded in that file. Windows is not
> smart
> >>> enough to update the content of that .zip folder on the desktop
> with the
> >>> revised copy of the Family file when Barbara finished the edits so now
> >>> the family file in the temp folder is the only file with her edits. If
> >>> Barbara did a new backup of her family file that would be stored in
> >>> familyfile.zip with the date of her Legacy session but unless she also
> >>> stored that on her desktop it is in an unknown folder, possibly
> even in
> >>> the temp folder where the unzipped file she opened is located.
> >>>
> >>> Every time Barbara opened the family file inside that backup "folder"
> >>> She would see the original data without the edits she had made in
> >>> earlier sessions.
> >>>
> >>> This is one of the common reasons why people report that Legacy has
> >>> "lost" the changes they made.
> >>>
> >>> I do have Barbara's original email and will be responding to her
> >>> directly once I have had time to analyse her somewhat confusing
> 

Re: [LegacyUG] Citing Personal knowledge

[Steve Hayes]

On 25 Jan 2016 at 18:08, Hannigan Family Research wrote:

> If you had people answer any of those different lists of questions that
> appear on the genealogy websites, that is personal knowledge
> information, how would you include that?  As a text 'copy & paste' into
> a note; as a Document attached to the file or some other method?

If it was a written response, I would cite the source as a questionnaire, and
if it was an oral response I would cite it as an interview.


--
Steve Hayes
E-mail: sha...@dunelm.org.uk
Blog: http://khanya.wordpress.com
Web: http://www.khanya.org.za/stevesig.htm
Phone: 083-342-3563 or 012-333-6727
Fax: 086-548-2525






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Re: [LegacyUG] Citing Personal knowledge

[Ed Ladendorf]

That's great, Cathy. Thank you very much. I appreciate the reply.

On Sunday, January 24, 2016 10:29 PM, Cathy Pinner  
wrote:


 Ed,

There is a SourceWriter template for Personal Knowledge.
If you use Basic Sources, you can enter something similar.
I include whose knowledge and how they know or think they know - ie something 
that enables you to evaluate the knowledge.
eg: If my brother tells me he's a grandfather again on the day of the birth, I 
can be sure of the date - unless he just says "last night" and doesn't know at 
that stage whether it was before or after midnight.
But if I ask him now when one of them was born, I can't be so sure of the 
information he gives me unless he looks it up as he's not good with dates.  
Takes after our father - who gave us birthday presents but rarely on the day 
itself.

Cathy


Ed Ladendorf wrote:


This is something I'm struggling with. We might know things, but have
no hard proof to offer to someone else who might be working on our
line. For instance, let's say you have personal knowledge of a
person's birthday or date or cause of death (probably an immediate
family member), but you have no birth certificate or other
documentation. How would you cite the source? I have more than one
instance like this, and I could order the certificates, but I would
rather put that money toward other genealogical goodies, like Civil
War Pension records. Not only that, but ordering documentation like
that just seems like a waste of money, since I'm 100% sure of the
information.





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