Re: [LegacyUG] Count of names wrong?
Perhaps related: After I 'Create Web Pages', the count shown on the 'Surname List' web page is always one less than the number of individuals shown on the 'pop-up' at the completion of the web page generation, also one less than shown when using the 'Help > About Legacy > General'. Eric - Original Message - From: "Scott Hall" To: Sent: Thursday, July 05, 2012 1:27 PM Subject: [LegacyUG] Count of names wrong? My Legacy file contains 15,275 names. However, I notice that when I pull up the name list, the count at the top says 15,274. It also shows 15,274 under general information. But I can prove the 15,275. When opening FamilySearch, it shows all 15,275. Also, if I download the name list (the one that LFT claims has 15,274 names) to an Excel file, and count the rows, its 15,275. So, it seems odd that Legacy is subtracting 1 when doing the count. Anyone see this phenomenon before? Any thoughts on the problem or how to correct it? Scott Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Linking to a spreadsheet
Larry: Does your use of the word "hyperlink" imply the spreadsheet file lives "in the cloud" on an Internet server somewhere, or locally on the PC that Legacy is running on? In case of the latter, Mike's answer applies. Eric - Original Message - From: "Mike Fry" To: Sent: Monday, March 12, 2012 5:51 PM Subject: Re: [LegacyUG] Linking to a spreadsheet On 2012/03/12 23:28, Larry Lee wrote: > Can someone tell me if it possible to link a spreadsheet to a source?I know I > can put a copy to view in the picture gallery. > > What I want to do is have a Hyperlink that would open an actual worksheet in > Excel or LibreOffice Calc. Clue: A spreadsheet is just a file! Attach it as a file. Then when you double-click on it, the default program that you've got set up for the type of file, might activate. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Location defaults changed
The number one priority of any genealogy software should be to preserve the data that the users have input, representing perhaps years of labor. If that data needs to be changed for internal or external purposes, "ideally" the software should inform the users before the fact, and then give the users a choice based on why the changes would be necessary (to perform certain specified functions). Perhaps more ideally, if the user then does opt to have the data changed, the next step might be to offer a backup of the effected data in the existing format, before proceeding with changes. My five cents' worth... - Original Message - From: "Bob" To: Sent: Monday, March 12, 2012 4:57 PM Subject: Re: [LegacyUG] Location defaults changed On 2012-03-12 15:25, Jerry wrote: > I understand well the argument that Legacy should have informed the > users so they could make the choice between USA and United States. Actually the users made their choice when they entered their data. Legacy should have respected it. On 2012-03-12 15:25, Jerry wrote: > But I don't understand why so many on the list have apparently opted to > just be stingy and not share their work with others. ... but why not be > willing to > share with your extended family I think almost everyone is willing to share with family, since much of their data came from those same family members. It's entirely different to be sharing with the entire internet, which many are reluctant to do for various very good reasons. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Location defaults changed
I will "third" that opinion. I reverted back to the nice stable version 7.5.0.142 and will stay there for the foreseeable future - it does everything I need it to do. After the unwelcome overwriting of my web pages setup user files caused by installation of the next updated version - and enough other subsequent problems I've been reading about here latelyCannot overstate the importance of backing up everything before updating. Eric - Original Message - From: "Bob" To: Sent: Monday, March 12, 2012 2:38 PM Subject: Re: [LegacyUG] Location defaults changed On 2012-03-12 12:49, Larry McCumber wrote: > Has Legacy Family Tree been sold to LDS? I didn't buy Legacy to be > compliant with LDS Family Search standards. Don't change my > database. Just give me the option and I will decide how I want my data. > I couldn't agree more! There are many organizations in the genealogy field, each with their own standards and preferences. No user should be forced to use the standards of a single organization just because it makes a single program feature more convenient. And changing data that a user has entered has always been considered a dirty trick at best. I don't think I'll ever get around to installing the Legacy 7 program that I purchased. It keeps getting worse than Legacy 6. Bob Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Data compatibility between version 7.5.0.142 and version 7.5.0.154
Bobby: I reverted back to version .142 (still there...) and restored successfully from user files created with that same version .142. Eric - Original Message - From: "Bobby Johnson" To: Sent: Sunday, February 26, 2012 12:13 PM Subject: RE: [LegacyUG] Data compatibility between version 7.5.0.142 and version 7.5.0.154 Alan and Mike, If I can reinstall .142 then why would I not be able to restore a backup made with version .142? I would not want to use GEDCOM because it would not handle the source writer sources properly. Bobby -Original Message- From: Alan Pereira [mailto:alanpere...@tiscali.co.uk] Sent: Sunday, February 26, 2012 12:06 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Data compatibility between version 7.5.0.142 and version 7.5.0.154 Would it be possible to export it as a Legacy gedcom, delete .154, install .142 then import the gedcom? Alan Pereira -Original Message- From: Mike Fry [mailto:mike...@iafrica.com] Sent: 26 February 2012 16:52 To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Data compatibility between version 7.5.0.142 and version 7.5.0.154 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] New Build .148
Nita: To add to Ron's statement: also, you can check here for the revision history (changes/fixes, etc.): http://www.legacyfamilytree.com/RevisionHistory7.asp Eric - Original Message - From: "Ron Ferguson" To: Sent: Friday, February 17, 2012 7:36 PM Subject: Re: [LegacyUG] New Build .148 Nita, Ah! Usually you will find a notice on this list. Alternatively, in your Legacy program you can regularly go to the Legacy Home tab where on the right hand side you will see a box to click to see if you have the latest version. Ron Ferguson http://www.fergys.co.uk/ From: Nita Phillips Sent: Saturday, February 18, 2012 12:30 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] New Build .148 I agree about them having to fix it – but will they let the customers know when it happens? How does that usually work – this is the first time I have had to face this problem. Nita From: Ron Ferguson Sent: Friday, February 17, 2012 6:42 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] New Build .148 Nita, If they want to sell anymore they had better fix it, and fast Ron Ferguson http://www.fergys.co.uk/ From: Nita Phillips Sent: Friday, February 17, 2012 10:56 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] New Build .148 Is there any chance that the Legacy people will fix the wrongs that have been created with this update? Nita Phillips Wilmington, NC From: C.G. Ouimet Sent: Friday, February 17, 2012 5:44 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] New Build .148 I agree Robert … Legacy is the best … Nonetheless … It does seem that most, if not all, fixes bring on new isues/breaks. It seems to me that we need a better complete systems analysis before applying modifications … C.G. Ouimet Kingston ON From: Robert E. Carneal [mailto:kentuckygenealog...@gmail.com] Sent: February 17, 2012 09:28 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] New Build .148 In defense of Millennia, I prefer to believe they are not doing that. I am forgiving them. Millennia still makes the best genealogy product. Thank you. Robert Genealogy without documentation is mythology! Always SOURCE your work. On Fri, Feb 17, 2012 at 7:53 AM, Ron Bernier wrote: It's beginning to sound like Millennia is taking lessons from another genealogy software vendor who's upgrade has wholly been a disaster and introduced more issues than improvements. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] New Build .148
Thanks Ron: I have been reading the threads and will stick with .142 for the time being... Eric - Original Message - From: "Ron Ferguson" To: Sent: Friday, February 17, 2012 8:16 AM Subject: Re: [LegacyUG] New Build .148 Eric, I updated directly from 7.5.0.142 to 7.5.0.149 and my web settings were retained. However, I do not recommend updating as there is a loss of fonts in the Descendant Narrative Report - see that thread. Ron Ferguson http://www.fergys.co.uk/ -Original Message----- From: Eric Wiggers Sent: Thursday, February 16, 2012 11:13 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] New Build .148 Thanks - does "Reports - Fixed a problem of loading user settings" specifically include the 'Create Web Pages" problem I reported on 8 August? Eric - Original Message - From: "Tim Rosenlof" To: Sent: Thursday, February 16, 2012 5:53 PM Subject: [LegacyUG] New Build .148 ** BACKUP ** ** Use the Download Now link on Legacy Home tab ** v7.5.0.148 - New General Release Builds - 16 February 2012 Have a good day. -- Tim Rosenlof Always Source Your Work Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] New Build .148
Thanks - does "Reports - Fixed a problem of loading user settings" specifically include the 'Create Web Pages" problem I reported on 8 August? Eric - Original Message - From: "Tim Rosenlof" To: Sent: Thursday, February 16, 2012 5:53 PM Subject: [LegacyUG] New Build .148 ** BACKUP ** ** Use the Download Now link on Legacy Home tab ** v7.5.0.148 - New General Release Builds - 16 February 2012 Have a good day. -- Tim Rosenlof Always Source Your Work Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Any reports of problems with the latest update??
Diane: I reported a problem with the latest software update, related to web page creation a week ago: my saved parameters for the web page setup were not loaded automatically, and subsequently overwritten with apparently some "default" values. It's now under investigation, but your problems sounds similar enough in some respects that it needs looking into. I firmly believe the first priority of Legacy - or any other genealogy software - is to preserve the users' data. Eric - Original Message - From: "Diane Manley" To: Sent: Friday, February 10, 2012 1:32 PM Subject: [LegacyUG] Any reports of problems with the latest update?? I'm wondering if anyone has had any problems with their database after the latest update? When I opened Legacy after the recent update I noticed a problem with several locations. All of a sudden Legacy took random locations and assigned them to hundreds of people the location didn't belong to. I now have 300+ people that all got married at the same cemetery. I haven't checked all locations but so far have found 4 locations that were randomly assigned where they didn't belong. So I went to one of my backups. The locations are fine, but when I started Legacy today (with my backup that I had been using for a couple of days) my entire line was gone. My husband's line is fine, but all of a sudden I didn't have any ancestors. They were all still in the database, but had just suddenly disconnected from me. So I had to reconnect everyone. It's getting very frustrating! Anyone else have any problems?? Diane Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Thank you Ron. Eric - Original Message - From: "Ron Ferguson" To: Sent: Wednesday, February 08, 2012 8:00 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, Thanks for copying Mark's post, however, as it was sent to the list I had seen it. Like Mark I also am a Beta Tester, and first reported the problem to the others. You can rest assured we will not let this one drop, Legacy has no right to change our data :-) Ron Ferguson http://www.fergys.co.uk/ -Original Message----- From: Eric Wiggers Sent: Wednesday, February 08, 2012 11:42 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Ron: Thank you for your reply. I do not know how the distribution of these E-mails work, so I shall copy/paste a reply received a couple of hours ago just in case you were not "in the loop": "Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester" As you can now surmise, I did indeed run across your input at the WUL and tried to use it for collaborative evidence to technical support. I definitely second your recommendation, and am indeed concerned about other users who may end up losing their customized settings - without warning - in the meantime, before this next "fixed" release comes out. Eric - Original Message - From: "Ron Ferguson" To: Sent: Wednesday, February 08, 2012 5:40 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: "Mark Lang" To: Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester > -Original Message- > From: Eric Wiggers [mailto:e...@ericwiggers.com] > Sent: Thursday, 9 February 2012 7:02 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] V7.5.0.142 Web Page Creation > > Today, I have been given to understand from Legacy Technical Support > that this is the only list "we support", > so here goes: > > After updating to Legacy Version 7.5.0.142 last week, the first time I > used 'Create Web Pages', the customized > settings, which I have kept updated and saved over the last almost- > seven years did not show up in the 'Create > Web Pages' window. > > I then tried to 'Load' the most recently saved (using previous Legacy > Version 7.5.0.112) customized settings > in an attempt to restore them. Result was that nothing changed on the > 'Create Web Pages' window, and > subsequent investigation showed that the .wf0 file I had tried to load > from was wiped out: apparently replaced > with some default values - that particular .wf0 file size had changed > from around 9KB to 2KB. I then tried to > load from the next most recent .wf0 file, it likewise produced no > changes in the window and was likewise wiped > out. Fortunately I had backups to restore everything from. > > I have pointed out to Technical Support that I was not the only one > experiencing this problem by pointing at > the website: > http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some > very unhappy Legacy users with an > identical issue, recently posted. > > Technical Support first responded with: "Unfortunately, when the > programmers change settings options for > reports or web pages, this is going to happen. Ther
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Ron: Thank you for your reply. I do not know how the distribution of these E-mails work, so I shall copy/paste a reply received a couple of hours ago just in case you were not "in the loop": "Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester" As you can now surmise, I did indeed run across your input at the WUL and tried to use it for collaborative evidence to technical support. I definitely second your recommendation, and am indeed concerned about other users who may end up losing their customized settings - without warning - in the meantime, before this next "fixed" release comes out. Eric - Original Message - From: "Ron Ferguson" To: Sent: Wednesday, February 08, 2012 5:40 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Eric, As the one who first reported this matter to Legacy and WUL, I cannot but agree more. I will be happy to report via WUL, and this list, when it has been corrected. However, this may not be a definitive proof as not all users of these settings have lost them, and there has been a report of it happening to someone before. Hopefully there will be sufficient testing in Beta to determine whether or not it has been resolved. I will, therefore, also consider all reports to which I have access. Meanwhile, I recommend that users who do save their webpage settings make a copy and store it elsewhere eg. in My Documents. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Eric Wiggers Sent: Wednesday, February 08, 2012 9:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: "Mark Lang" To: Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester > -Original Message- > From: Eric Wiggers [mailto:e...@ericwiggers.com] > Sent: Thursday, 9 February 2012 7:02 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] V7.5.0.142 Web Page Creation > > Today, I have been given to understand from Legacy Technical Support > that this is the only list "we support", > so here goes: > > After updating to Legacy Version 7.5.0.142 last week, the first time I > used 'Create Web Pages', the customized > settings, which I have kept updated and saved over the last almost- > seven years did not show up in the 'Create > Web Pages' window. > > I then tried to 'Load' the most recently saved (using previous Legacy > Version 7.5.0.112) customized settings > in an attempt to restore them. Result was that nothing changed on the > 'Create Web Pages' window, and > subsequent investigation showed that the .wf0 file I had tried to load > from was wiped out: apparently replaced > with some default values - that particular .wf0 file size had changed > from around 9KB to 2KB. I then tried to > load from the next most recent .wf0 file, it likewise produced no > changes in the window and was likewise wiped > out. Fortunately I had backups to restore everything from. > > I have pointed out to Technical Support that I was not the only one > experiencing this problem by pointing at > the website: > http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some > very unhappy Legacy users with an > identical issue, recently posted. > > Technical Support first responded with: "Unfortunately, when the > programmers change settings options for > reports or web pages, this is going to happen. There's no way around > it.", and then even went as far as to > offer me guidance on how to restore the customized settings, i.e. "I > would suggest making a list of the > options you have set (I do quick screen shots and past them into a Word > doc) and then update and reselect your > choices." Of course this entails restoring my system to the previous > version of Legacy (having backups, I > could do that, but...), copying the saved settings (to something > external to Legacy), re-updating Legacy, and > then restoring the saved settings from that external saved source. > > To me, this is an unacceptable update
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Thank you very much for your input Mark; As I had indicated to Technical Support early on during this issue, I will not be updating until it is specifically mentioned that this item is fixed. Eric - Original Message - From: "Mark Lang" To: Sent: Wednesday, February 08, 2012 4:15 PM Subject: RE: [LegacyUG] V7.5.0.142 Web Page Creation Eric, The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it. Kind Regards Mark Lang Beta Tester > -Original Message- > From: Eric Wiggers [mailto:e...@ericwiggers.com] > Sent: Thursday, 9 February 2012 7:02 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] V7.5.0.142 Web Page Creation > > Today, I have been given to understand from Legacy Technical Support > that this is the only list "we support", > so here goes: > > After updating to Legacy Version 7.5.0.142 last week, the first time I > used 'Create Web Pages', the customized > settings, which I have kept updated and saved over the last almost- > seven years did not show up in the 'Create > Web Pages' window. > > I then tried to 'Load' the most recently saved (using previous Legacy > Version 7.5.0.112) customized settings > in an attempt to restore them. Result was that nothing changed on the > 'Create Web Pages' window, and > subsequent investigation showed that the .wf0 file I had tried to load > from was wiped out: apparently replaced > with some default values - that particular .wf0 file size had changed > from around 9KB to 2KB. I then tried to > load from the next most recent .wf0 file, it likewise produced no > changes in the window and was likewise wiped > out. Fortunately I had backups to restore everything from. > > I have pointed out to Technical Support that I was not the only one > experiencing this problem by pointing at > the website: > http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some > very unhappy Legacy users with an > identical issue, recently posted. > > Technical Support first responded with: "Unfortunately, when the > programmers change settings options for > reports or web pages, this is going to happen. There's no way around > it.", and then even went as far as to > offer me guidance on how to restore the customized settings, i.e. "I > would suggest making a list of the > options you have set (I do quick screen shots and past them into a Word > doc) and then update and reselect your > choices." Of course this entails restoring my system to the previous > version of Legacy (having backups, I > could do that, but...), copying the saved settings (to something > external to Legacy), re-updating Legacy, and > then restoring the saved settings from that external saved source. > > To me, this is an unacceptable update method, especially given the > heads-up that this "is going to happen" > again in future updates. > > Looking for comments / suggestions. > > Eric > > > > > "Be kinder than necessary, for everyone you meet is fighting some kind > of battle." > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] V7.5.0.142 Web Page Creation
Syble: Thanks for your input. The message I had just-now received before yours states that: "The beta testers found this error only last week and we were informed the fix was done to be in the next update. Albeit it was not included in the 142 update. Rest assured we will vigorously test this when we receive it." There is something to be said for waiting a while to install an update; however - in my particular case - I'm afraid I got stuck into a "security related update" mode, requiring soonest updates. Will have to watch that from now on. What concerns me now is that there may be a whole bunch of Legacy users out there, most likely not expecting to have the web page creation fail on them - and not having a backup. Wish I could shed some light on your freeze problem... Eric - Original Message - From: "Syble Glasscock" To: Sent: Wednesday, February 08, 2012 4:29 PM Subject: Re: [LegacyUG] V7.5.0.142 Web Page Creation This is certainly alarming to me. I usually wait a while to update Legacy, I almost did yesterday because Legacy froze up and I had to shut the computer down, restarted Leacy and all seems ok, now, glad I didn't update. I've used legacy for a several years, and have had very few problems, until the last few months. I've had it freeze on me a couple of times and once it just wouldn't open the last family file I was using, is it my computer or Legacy, I don't know, my Dell Windows 7 computer is barely over a year old. I like many of the "bellls & whistles" of Legacy, but stability is of utmost importance, which for me definitely includes creating webpages. Syble Families Researching: Cline/Klein, Daniel, Newton, Witherspoon, Perryman, Gilbreath, Lindsey, Brown, Foote, Curry, Fleming, Glasscock, Edwards, Waters, Wheat From: Eric Wiggers >To: LegacyUserGroup@LegacyUsers.com >Sent: Wednesday, February 8, 2012 2:32 PM >Subject: [LegacyUG] V7.5.0.142 Web Page Creation > >Today, I have been given to understand from Legacy Technical Support that this >is the only list "we support", >so here goes: > >After updating to Legacy Version 7.5.0.142 last week, the first time I used >'Create Web Pages', the >customized >settings, which I have kept updated and saved over the last almost-seven years >did not show up in the 'Create >Web Pages' window. > >I then tried to 'Load' the most recently saved (using previous Legacy Version >7.5.0.112) customized settings >in an attempt to restore them. Result was that nothing changed on the 'Create >Web Pages' window, and >subsequent investigation showed that the .wf0 file I had tried to load from >was wiped out: apparently >replaced >with some default values - that particular .wf0 file size had changed from >around 9KB to 2KB. I then tried to >load from the next most recent .wf0 file, it likewise produced no changes in >the window and was likewise >wiped >out. Fortunately I had backups to restore everything from. > >I have pointed out to Technical Support that I was not the only one >experiencing this problem by pointing at >the website: >http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very >unhappy Legacy users with an >identical issue, recently posted. > >Technical Support first responded with: "Unfortunately, when the programmers >change settings options for >reports or web pages, this is going to happen. There's no way around it.", and >then even went as far as to >offer me guidance on how to restore the customized settings, i.e. "I would >suggest making a list of the >options you have set (I do quick screen shots and past them into a Word doc) >and then update and reselect >your >choices." Of course this entails restoring my system to the previous version >of Legacy (having backups, I >could do that, but...), copying the saved settings (to something external to >Legacy), re-updating Legacy, and >then restoring the saved settings from that external saved source. > >To me, this is an unacceptable update method, especially given the heads-up >that this "is going to happen" >again in future updates. > >Looking for comments / suggestions. > >Eric > > > > >"Be kinder than necessary, for everyone you meet is fighting some kind of >battle." > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >
[LegacyUG] V7.5.0.142 Web Page Creation
Today, I have been given to understand from Legacy Technical Support that this is the only list "we support", so here goes: After updating to Legacy Version 7.5.0.142 last week, the first time I used 'Create Web Pages', the customized settings, which I have kept updated and saved over the last almost-seven years did not show up in the 'Create Web Pages' window. I then tried to 'Load' the most recently saved (using previous Legacy Version 7.5.0.112) customized settings in an attempt to restore them. Result was that nothing changed on the 'Create Web Pages' window, and subsequent investigation showed that the .wf0 file I had tried to load from was wiped out: apparently replaced with some default values - that particular .wf0 file size had changed from around 9KB to 2KB. I then tried to load from the next most recent .wf0 file, it likewise produced no changes in the window and was likewise wiped out. Fortunately I had backups to restore everything from. I have pointed out to Technical Support that I was not the only one experiencing this problem by pointing at the website: http://uk.groups.yahoo.com/group/WUL/message/792 - where there are some very unhappy Legacy users with an identical issue, recently posted. Technical Support first responded with: "Unfortunately, when the programmers change settings options for reports or web pages, this is going to happen. There's no way around it.", and then even went as far as to offer me guidance on how to restore the customized settings, i.e. "I would suggest making a list of the options you have set (I do quick screen shots and past them into a Word doc) and then update and reselect your choices." Of course this entails restoring my system to the previous version of Legacy (having backups, I could do that, but...), copying the saved settings (to something external to Legacy), re-updating Legacy, and then restoring the saved settings from that external saved source. To me, this is an unacceptable update method, especially given the heads-up that this "is going to happen" again in future updates. Looking for comments / suggestions. Eric "Be kinder than necessary, for everyone you meet is fighting some kind of battle." Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp smime.p7s Description: S/MIME cryptographic signature
