Re: [LegacyUG] Update Problems Reports
Agreed. All the data was there...just double printed overlays if you could read it. Have hit the reset buttons several times to default and closed the program down, but still repeats the overprinting. Does this whether the page has a border or no border. Also the default produced by Legacy tag line at the bottom of the page is split to left and right of the page and not at the foot of the page. Gene A From: Brian/Support To: LegacyUserGroup@LegacyUsers.com Sent: Friday, February 24, 2012 9:04 AM Subject: Re: [LegacyUG] Update Problems Reports The sample Gene sent was a page layout/overprinting problem with the report. It was not a data integrity problem. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 22/02/2012 10:41 PM, Paula Ryburn wrote: > Thx for letting us know, Gene. Have you heard back if it is a report or a > data > problem? Just asking. Thx. > --Paula in Texas Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
The sample Gene sent was a page layout/overprinting problem with the report. It was not a data integrity problem. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 22/02/2012 10:41 PM, Paula Ryburn wrote: > Thx for letting us know, Gene. Have you heard back if it is a report or a > data > problem? Just asking. Thx. > --Paula in Texas Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Thx for letting us know, Gene. Have you heard back if it is a report or a data problem? Just asking. Thx. --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams From: Gene Adams To: LegacyUserGroup@LegacyUsers.com Sent: Tue, February 21, 2012 3:13:57 PM Subject: Re: [LegacyUG] Update Problems Reports I sent Brian off-line a snapshot of a page section (page 39 0f 83) where the documentation is scrambled in the Ancestor Book. Gene A From: CE WOOD To: LegacyUserGroup@LegacyUsers.com Sent: Monday, February 20, 2012 7:29 PM Subject: RE: [LegacyUG] Update Problems Reports You are not aware of the many reports of scrambled data?! I guess you have not been reading LUG lately! CE > From: br...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems Reports > Date: Mon, 20 Feb 2012 14:56:29 -0500 > > I tested and acknowledged a problem with a blank fonts screen when > accessing reports. > That issue has been fixed by the programmers and is being tested by our > beta testers. > > I am not aware of nor have I acknowledged reports of scrambled data. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
I sent Brian off-line a snapshot of a page section (page 39 0f 83) where the documentation is scrambled in the Ancestor Book. Gene A From: CE WOOD To: LegacyUserGroup@LegacyUsers.com Sent: Monday, February 20, 2012 7:29 PM Subject: RE: [LegacyUG] Update Problems Reports You are not aware of the many reports of scrambled data?! I guess you have not been reading LUG lately! CE > From: br...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems Reports > Date: Mon, 20 Feb 2012 14:56:29 -0500 > > I tested and acknowledged a problem with a blank fonts screen when > accessing reports. > That issue has been fixed by the programmers and is being tested by our > beta testers. > > I am not aware of nor have I acknowledged reports of scrambled data. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous correspondence. > Thanks. > > On 20/02/2012 2:17 PM, Ron Ferguson wrote: > > Ron, > > > > I have deleted the thread now, but I seem to recollect Brian saying that it > > had been sent to the programmers. > > > > Ron Ferguson > > http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Oops, sorry - thought you were talking to me. Will sign off for the night... --Paula From: Paula Ryburn To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 9:44:12 PM Subject: Re: [LegacyUG] Update Problems Reports I have indeed read a handful of reports of scrambled data. Did not see that they had been described in detail, proven to be from the update, reported to Millennia as bugs -- not just posted here. Saw just as many "no problem with update" reports here. --Paula From: CE WOOD To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 9:29:22 PM Subject: RE: [LegacyUG] Update Problems Reports You are not aware of the many reports of scrambled data?! I guess you have not been reading LUG lately! CE > From: br...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems Reports > Date: Mon, 20 Feb 2012 14:56:29 -0500 > > I tested and acknowledged a problem with a blank fonts screen when > accessing reports. > That issue has been fixed by the programmers and is being tested by our > beta testers. > > I am not aware of nor have I acknowledged reports of scrambled data. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
I have indeed read a handful of reports of scrambled data. Did not see that they had been described in detail, proven to be from the update, reported to Millennia as bugs -- not just posted here. Saw just as many "no problem with update" reports here. --Paula From: CE WOOD To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 9:29:22 PM Subject: RE: [LegacyUG] Update Problems Reports You are not aware of the many reports of scrambled data?! I guess you have not been reading LUG lately! CE > From: br...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems Reports > Date: Mon, 20 Feb 2012 14:56:29 -0500 > > I tested and acknowledged a problem with a blank fonts screen when > accessing reports. > That issue has been fixed by the programmers and is being tested by our > beta testers. > > I am not aware of nor have I acknowledged reports of scrambled data. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Update Problems Reports
You are not aware of the many reports of scrambled data?! I guess you have not been reading LUG lately! CE > From: br...@legacyfamilytree.com > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Update Problems Reports > Date: Mon, 20 Feb 2012 14:56:29 -0500 > > I tested and acknowledged a problem with a blank fonts screen when > accessing reports. > That issue has been fixed by the programmers and is being tested by our > beta testers. > > I am not aware of nor have I acknowledged reports of scrambled data. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous correspondence. > Thanks. > > On 20/02/2012 2:17 PM, Ron Ferguson wrote: > > Ron, > > > > I have deleted the thread now, but I seem to recollect Brian saying that it > > had been sent to the programmers. > > > > Ron Ferguson > > http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Update Problems Reports
Sorry! I still needed to vent. Bobby From: Paula Ryburn [mailto:paula.ryb...@sbcglobal.net] Sent: Monday, February 20, 2012 6:07 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I was referring to the bugs people have said they have experienced with the latest update. Not suggestions. --Paula Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
I was referring to the bugs people have said they have experienced with the latest update. Not suggestions. --Paula From: Bobby Johnson To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 4:50:55 PM Subject: RE: [LegacyUG] Update Problems Reports The "process" is broken. I have offered several suggestions and to date and not one has appeared in a new release. Some of the suggestions I made would seem to have been easy to implement but they have disappeared into the bottom of the in box. I give up! One never gets updated information on the suggestions they have offered and it is impossible to find out if your suggestion is taken seriously. Bobby From:Paula Ryburn [mailto:paula.ryb...@sbcglobal.net] Sent: Monday, February 20, 2012 5:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I don't recall consistency in details of "data scramble" problems reported here. or even wide-spread impact. I mean, I don't remember anyone here drilling down with the persons who did report having had problems, to see that the source was indeed the update. You know how you can read what they say was done, but need to have them write it again in more detail, because we don't know how their system is set up or exactly what order they executed the steps or if they were also importing a GEDCOM that day or something? We usually do a better job of "grilling" people on that, but it feels like we all just decided to not update our own programs until "it" was fixed. Of course, I was also assuming that people who posted here also reported the problem to Millennia using their form/webpage, and that THEY would be the ones hearing back directly. Isn't that how the process works? --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Paula, I pretty well agree with what you are saying. Sometimes someone may write to say that, say, a report is messed up, or similar, and I think we all leave it to someone else thinking s/he will ask what on earth it is about; then we forget about it, unless somebody does ask the questions. As a minimum we need to know in detail what the problem is, any changes made prior to the problem, what actions had been taken that led to the problem, including settings, what the result was, what Legacy version is being used and whether deluxe or basic, and anything else that may be relevant. Ron Ferguson http://www.fergys.co.uk/ From: Paula Ryburn Sent: Monday, February 20, 2012 10:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I don't recall consistency in details of "data scramble" problems reported here. or even wide-spread impact. I mean, I don't remember anyone here drilling down with the persons who did report having had problems, to see that the source was indeed the update. You know how you can read what they say was done, but need to have them write it again in more detail, because we don't know how their system is set up or exactly what order they executed the steps or if they were also importing a GEDCOM that day or something? We usually do a better job of "grilling" people on that, but it feels like we all just decided to not update our own programs until "it" was fixed. Of course, I was also assuming that people who posted here also reported the problem to Millennia using their form/webpage, and that THEY would be the ones hearing back directly. Isn't that how the process works? --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams From: Brian/Support To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 1:56:29 PM Subject: Re: [LegacyUG] Update Problems Reports I tested and acknowledged a problem with a blank fonts screen when accessing reports. That issue has been fixed by the programmers and is being tested by our beta testers. I am not aware of nor have I acknowledged reports of scrambled data. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Update Problems Reports
The "process" is broken. I have offered several suggestions and to date and not one has appeared in a new release. Some of the suggestions I made would seem to have been easy to implement but they have disappeared into the bottom of the in box. I give up! One never gets updated information on the suggestions they have offered and it is impossible to find out if your suggestion is taken seriously. Bobby From: Paula Ryburn [mailto:paula.ryb...@sbcglobal.net] Sent: Monday, February 20, 2012 5:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I don't recall consistency in details of "data scramble" problems reported here. or even wide-spread impact. I mean, I don't remember anyone here drilling down with the persons who did report having had problems, to see that the source was indeed the update. You know how you can read what they say was done, but need to have them write it again in more detail, because we don't know how their system is set up or exactly what order they executed the steps or if they were also importing a GEDCOM that day or something? We usually do a better job of "grilling" people on that, but it feels like we all just decided to not update our own programs until "it" was fixed. Of course, I was also assuming that people who posted here also reported the problem to Millennia using their form/webpage, and that THEY would be the ones hearing back directly. Isn't that how the process works? --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
I don't recall consistency in details of "data scramble" problems reported here. or even wide-spread impact. I mean, I don't remember anyone here drilling down with the persons who did report having had problems, to see that the source was indeed the update. You know how you can read what they say was done, but need to have them write it again in more detail, because we don't know how their system is set up or exactly what order they executed the steps or if they were also importing a GEDCOM that day or something? We usually do a better job of "grilling" people on that, but it feels like we all just decided to not update our own programs until "it" was fixed. Of course, I was also assuming that people who posted here also reported the problem to Millennia using their form/webpage, and that THEY would be the ones hearing back directly. Isn't that how the process works? --Paula in Texas Researching: Adair Baker Beasley Benson Betz Bigley Blagrave Burton Chapman Clement Clough Coppernoll Costine Daulton Dinwiddie Doody Ellis Exline Field Floran Floyd Gates Goodale Gordon Gump Hale Harbaugh Hind Hopkins Hughes Hurdle Jones Klein Koyle Laswell McDonald Misner Passwaters Pelton Roberts Roche Ryburn Sanford Short Singer Sullivan Weller Williams From: Brian/Support To: LegacyUserGroup@LegacyUsers.com Sent: Mon, February 20, 2012 1:56:29 PM Subject: Re: [LegacyUG] Update Problems Reports I tested and acknowledged a problem with a blank fonts screen when accessing reports. That issue has been fixed by the programmers and is being tested by our beta testers. I am not aware of nor have I acknowledged reports of scrambled data. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Thanks Brian, I was, of course, referring to the first sentence in the post. I have not seen suggestions of reports being scrambled either. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Brian/Support Sent: Monday, February 20, 2012 7:56 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports I tested and acknowledged a problem with a blank fonts screen when accessing reports. That issue has been fixed by the programmers and is being tested by our beta testers. I am not aware of nor have I acknowledged reports of scrambled data. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 20/02/2012 2:17 PM, Ron Ferguson wrote: > Ron, > > I have deleted the thread now, but I seem to recollect Brian saying that > it > had been sent to the programmers. > > Ron Ferguson > http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
I tested and acknowledged a problem with a blank fonts screen when accessing reports. That issue has been fixed by the programmers and is being tested by our beta testers. I am not aware of nor have I acknowledged reports of scrambled data. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 20/02/2012 2:17 PM, Ron Ferguson wrote: > Ron, > > I have deleted the thread now, but I seem to recollect Brian saying that it > had been sent to the programmers. > > Ron Ferguson > http://www.fergys.co.uk/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Ron, I have deleted the thread now, but I seem to recollect Brian saying that it had been sent to the programmers. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Ronald Bernier Sent: Monday, February 20, 2012 6:41 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problems Reports Ron, I'm curious - when did Millennia acknowledge that there are/were problems with the updates. I don't recall seeing any posting from Millennia acknowledging issues with the updates. Everything I have seen has been from the users. Sent from my iPhone On Feb 20, 2012, at 12:24 PM, "Ron Ferguson" wrote: > Bobby, > > The answer to your last question is "yes", and I understand that they are > working to resolve the problem(s). > > BTW. I think that advising your group not to update at this stage is good > advice, and I have similarly advised my associates in the UK. > > Ron Ferguson > http://www.fergys.co.uk/ > > -Original Message- > From: Bobby Johnson > Sent: Monday, February 20, 2012 4:53 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] Update Problems Reports > > As a result of the many problems with the latest updates that have been > reported > on this list, I have instructed the users group in my area to avoid > updating > until these problems have been sorted out. Some of the reported problems > resulted in loss of data and miss placed or scrambled data. This is not > good. I > am still using version .142 and hesitate to update until I hear better > reports. > Has there been any acknowledgement from Millennia that these problems > exist? > > Bobby > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Ron, I'm curious - when did Millennia acknowledge that there are/were problems with the updates. I don't recall seeing any posting from Millennia acknowledging issues with the updates. Everything I have seen has been from the users. Sent from my iPhone On Feb 20, 2012, at 12:24 PM, "Ron Ferguson" wrote: > Bobby, > > The answer to your last question is "yes", and I understand that they are > working to resolve the problem(s). > > BTW. I think that advising your group not to update at this stage is good > advice, and I have similarly advised my associates in the UK. > > Ron Ferguson > http://www.fergys.co.uk/ > > -Original Message- > From: Bobby Johnson > Sent: Monday, February 20, 2012 4:53 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: [LegacyUG] Update Problems Reports > > As a result of the many problems with the latest updates that have been > reported > on this list, I have instructed the users group in my area to avoid updating > until these problems have been sorted out. Some of the reported problems > resulted in loss of data and miss placed or scrambled data. This is not > good. I > am still using version .142 and hesitate to update until I hear better > reports. > Has there been any acknowledgement from Millennia that these problems exist? > > Bobby > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Update Problems Reports
Bobby, The answer to your last question is "yes", and I understand that they are working to resolve the problem(s). BTW. I think that advising your group not to update at this stage is good advice, and I have similarly advised my associates in the UK. Ron Ferguson http://www.fergys.co.uk/ -Original Message- From: Bobby Johnson Sent: Monday, February 20, 2012 4:53 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Update Problems Reports As a result of the many problems with the latest updates that have been reported on this list, I have instructed the users group in my area to avoid updating until these problems have been sorted out. Some of the reported problems resulted in loss of data and miss placed or scrambled data. This is not good. I am still using version .142 and hesitate to update until I hear better reports. Has there been any acknowledgement from Millennia that these problems exist? Bobby Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Update Problems Reports
As a result of the many problems with the latest updates that have been reported on this list, I have instructed the users group in my area to avoid updating until these problems have been sorted out. Some of the reported problems resulted in loss of data and miss placed or scrambled data. This is not good. I am still using version .142 and hesitate to update until I hear better reports. Has there been any acknowledgement from Millennia that these problems exist? Bobby Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
