Re: [LegacyUG] v800-397 & Internet
Mike, I do have DSL, I use Chrome. Perhaps these two are the problem. Thanks for the info. Ann On Sat, Feb 15, 2014 at 4:01 PM, MikeFry wrote: > On 15 Feb 2014 22:52, aparsons wrote: > > > Thank for your interest in this. I did as you suggested, clicked on the > message > > "make sure you are connected etc" and was able to received the Legacy > News. The > > strange thing is this failure to connect is intermittent. > > I find with my DSL line that something external happens that results in the > router 'remaking' the connection to the 'Net, and in the process, the DNS > servers change, causing a running program e.g. TBird, not to be able to > send and > receive emails. This is solved simply by stopping and restarting TBird. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 15 Feb 2014 22:52, aparsons wrote: > Thank for your interest in this. I did as you suggested, clicked on the > message > "make sure you are connected etc" and was able to received the Legacy News. > The > strange thing is this failure to connect is intermittent. I find with my DSL line that something external happens that results in the router 'remaking' the connection to the 'Net, and in the process, the DNS servers change, causing a running program e.g. TBird, not to be able to send and receive emails. This is solved simply by stopping and restarting TBird. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Mike, Thank for your interest in this. I did as you suggested, clicked on the message "make sure you are connected etc" and was able to received the Legacy News. The strange thing is this failure to connect is intermittent. Regards, Ann On Sat, Feb 15, 2014 at 11:16 AM, MikeFry wrote: > On 15 Feb 2014 19:35, aparsons wrote: > > > I have not been able to access Legacy News thru Legacy program since I > last > > wrote. Today I could. I have not changed anything, deleted anything. > > What happens when you set it up to connect manually? > > Options--> Options--> Never check the internet. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 15 Feb 2014 19:35, aparsons wrote: > I have not been able to access Legacy News thru Legacy program since I last > wrote. Today I could. I have not changed anything, deleted anything. What happens when you set it up to connect manually? Options--> Options--> Never check the internet. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Brian, I have not been able to access Legacy News thru Legacy program since I last wrote. Today I could. I have not changed anything, deleted anything. Ann On Fri, Feb 14, 2014 at 7:31 AM, Brian/Support wrote: > On the Legacy Home tab itself > Click the Options Button and select the Options menu item > You can set the internet options there as well as the reminders to be > displayed. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > > On 13 Feb 2014 9:22 AM, Debbie Medeiros wrote: > > snipped. Is > > there a setting in Legacy somewhere that stops the program from > connecting > > to the internet through Legacy News? > > Debbie > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On the Legacy Home tab itself Click the Options Button and select the Options menu item You can set the internet options there as well as the reminders to be displayed. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 13 Feb 2014 9:22 AM, Debbie Medeiros wrote: > snipped. Is > there a setting in Legacy somewhere that stops the program from connecting > to the internet through Legacy News? > Debbie Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
I sometimes get the same problem - a program stability issue?. If you click on the Updates box this usually wakes up the internet connection (or so it seems). Boyd On 14/02/2014 3:22 a.m., Debbie Medeiros wrote: > I've cleared my cache and the Legacy News comes back then goes away > again. When you click on "Make sure you are connected to the internet > and then click here to retrieve the latest news items," nothing comes > up. This just happens on the Legacy Home tab under Legacy News. If I > click on the Internet Tab at the top of the program, it will take me > to the internet. Is there a setting in Legacy somewhere that stops the > program from connecting to the internet through Legacy News? > Debbie > > > On Sun, Feb 9, 2014 at 6:23 PM, Don Hanson <mailto:terra...@comcast.net>> wrote: > > Mike, > I, too, have seen many cases of programs not displaying something > as expected. It is bad enough when the content is obviously > internet/browser rendered. It is worse when the content is the > "normal" output of the program. Telling someone to open IE and > empty the cache. "But IE isn't even on my (Windows) computer!" All > that I can do is fight the urge to "educate" them and smile > knowingly when they exclaim that "it worked!" LOL!! > Don Hanson > > > > -Original Message- > > From: MikeFry [mailto:emjay...@gmail.com > <mailto:emjay...@gmail.com>] > > Sent: Sunday, February 09, 2014 3:34 PM > > To: legacyusergroup@LegacyUsers.com > > Subject: Re: [LegacyUG] v800-397 & Internet > > > > On 09 Feb 2014 20:54, Brian/Support wrote: > > > > > Mike's comment about IE is not entirely true. The Legacy Home > tab uses > > > the Internet Explorer (IE) engine which is built into Windows so > > > anything in that tab which uses the internet such as > displaying the > > > Legacy News and the links in the support section open the > links in IE. > > > Any election by the user to open a link on those web pages in > a new > > > window (via the right click menu) will open IE to display the > site. > > > > That's what I said! Or what was meant! I develop and support the > FreeREG > > transcription software, which is a .NET application, and part of > it logs > > in to the FreeREG website. A recent problem with cookies found the > > solution to be in the IE cache not the cache of whatever browser the > > user was using. So, don't think I don't know what I'm talking about! > > > > The basic Internet engine on any Windows system is IE-based, > regardless > > of whether you use the Microsoft browser or not. Consequently, when > > there are problems like those experienced by the original > poster, it's > > useless to clear the used-browser cache. You have to get to the > IE-cache > > via Internet Options and clear that. > > > > -- > > Regards, > > Mike Fry > > Johannesburg (g) > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and > > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages afte
Re: [LegacyUG] v800-397 & Internet
I've cleared my cache and the Legacy News comes back then goes away again. When you click on "Make sure you are connected to the internet and then click here to retrieve the latest news items," nothing comes up. This just happens on the Legacy Home tab under Legacy News. If I click on the Internet Tab at the top of the program, it will take me to the internet. Is there a setting in Legacy somewhere that stops the program from connecting to the internet through Legacy News? Debbie On Sun, Feb 9, 2014 at 6:23 PM, Don Hanson wrote: > Mike, > I, too, have seen many cases of programs not displaying something as > expected. It is bad enough when the content is obviously internet/browser > rendered. It is worse when the content is the "normal" output of the > program. Telling someone to open IE and empty the cache. "But IE isn't even > on my (Windows) computer!" All that I can do is fight the urge to "educate" > them and smile knowingly when they exclaim that "it worked!" LOL!! > Don Hanson > > > > -Original Message- > > From: MikeFry [mailto:emjay...@gmail.com] > > Sent: Sunday, February 09, 2014 3:34 PM > > To: legacyusergroup@LegacyUsers.com > > Subject: Re: [LegacyUG] v800-397 & Internet > > > > On 09 Feb 2014 20:54, Brian/Support wrote: > > > > > Mike's comment about IE is not entirely true. The Legacy Home tab uses > > > the Internet Explorer (IE) engine which is built into Windows so > > > anything in that tab which uses the internet such as displaying the > > > Legacy News and the links in the support section open the links in IE. > > > Any election by the user to open a link on those web pages in a new > > > window (via the right click menu) will open IE to display the site. > > > > That's what I said! Or what was meant! I develop and support the FreeREG > > transcription software, which is a .NET application, and part of it logs > > in to the FreeREG website. A recent problem with cookies found the > > solution to be in the IE cache not the cache of whatever browser the > > user was using. So, don't think I don't know what I'm talking about! > > > > The basic Internet engine on any Windows system is IE-based, regardless > > of whether you use the Microsoft browser or not. Consequently, when > > there are problems like those experienced by the original poster, it's > > useless to clear the used-browser cache. You have to get to the IE-cache > > via Internet Options and clear that. > > > > -- > > Regards, > > Mike Fry > > Johannesburg (g) > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] v800-397 & Internet
Mike, I, too, have seen many cases of programs not displaying something as expected. It is bad enough when the content is obviously internet/browser rendered. It is worse when the content is the "normal" output of the program. Telling someone to open IE and empty the cache. "But IE isn't even on my (Windows) computer!" All that I can do is fight the urge to "educate" them and smile knowingly when they exclaim that "it worked!" LOL!! Don Hanson > -Original Message- > From: MikeFry [mailto:emjay...@gmail.com] > Sent: Sunday, February 09, 2014 3:34 PM > To: legacyusergroup@LegacyUsers.com > Subject: Re: [LegacyUG] v800-397 & Internet > > On 09 Feb 2014 20:54, Brian/Support wrote: > > > Mike's comment about IE is not entirely true. The Legacy Home tab uses > > the Internet Explorer (IE) engine which is built into Windows so > > anything in that tab which uses the internet such as displaying the > > Legacy News and the links in the support section open the links in IE. > > Any election by the user to open a link on those web pages in a new > > window (via the right click menu) will open IE to display the site. > > That's what I said! Or what was meant! I develop and support the FreeREG > transcription software, which is a .NET application, and part of it logs > in to the FreeREG website. A recent problem with cookies found the > solution to be in the IE cache not the cache of whatever browser the > user was using. So, don't think I don't know what I'm talking about! > > The basic Internet engine on any Windows system is IE-based, regardless > of whether you use the Microsoft browser or not. Consequently, when > there are problems like those experienced by the original poster, it's > useless to clear the used-browser cache. You have to get to the IE-cache > via Internet Options and clear that. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 09 Feb 2014 20:54, Brian/Support wrote: > Mike's comment about IE is not entirely true. The Legacy Home tab uses the > Internet Explorer (IE) engine which is built into Windows so anything in > that tab which uses the internet such as displaying the Legacy News and the > links in the support section open the links in IE. Any election by the user > to open a link on those web pages in a new window (via the right click menu) > will open IE to display the site. That's what I said! Or what was meant! I develop and support the FreeREG transcription software, which is a .NET application, and part of it logs in to the FreeREG website. A recent problem with cookies found the solution to be in the IE cache not the cache of whatever browser the user was using. So, don't think I don't know what I'm talking about! The basic Internet engine on any Windows system is IE-based, regardless of whether you use the Microsoft browser or not. Consequently, when there are problems like those experienced by the original poster, it's useless to clear the used-browser cache. You have to get to the IE-cache via Internet Options and clear that. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Brian, I was able to access Legacy News after following Mike's instruction. Today I cannot. I use Chrome browser. Do you have any idea what I need to do to access Legacy News? Thank you, Ann On Sun, Feb 9, 2014 at 11:54 AM, Brian/Support wrote: > Mike's comment about IE is not entirely true. The Legacy Home tab uses > the Internet Explorer (IE) engine which is built into Windows so > anything in that tab which uses the internet such as displaying the > Legacy News and the links in the support section open the links in IE. > Any election by the user to open a link on those web pages in a new > window (via the right click menu) will open IE to display the site. > > Legacy does use your default browser to: > > a. View web page files on your computer after you create them; > b. Internet > Search Internet or Search > Search Internet; and > c. The link to the Legacy Home page on the Internet ribbon. > > Brian > Customer Support > Millennia Corporation > br...@legacyfamilytree.com > http://www.LegacyFamilyTree.com > > > On 08 Feb 2014 1:08 PM, MikeFry wrote: > > On 08 Feb 2014 16:35, aparsons wrote: > > > >> I also have this problem. I use Chrome browser. The only way I can > access the > >> Legacy News is to change browser to Internet Explorer. Read the Legacy > News and > >> change back to Chrome. I did read the Online Troubleshooting Help. To > me the > >> what to do was even more complicated. > > > > A tip: No matter what anyone uses as their browser, programmed access to > the > > internet invariably uses the Internet Explorer engine that is installed > whether > > you want it or not. > > > > Try clearing the IE temporary internet files, via Control Panel and > Internet > > Options. > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Mike's comment about IE is not entirely true. The Legacy Home tab uses the Internet Explorer (IE) engine which is built into Windows so anything in that tab which uses the internet such as displaying the Legacy News and the links in the support section open the links in IE. Any election by the user to open a link on those web pages in a new window (via the right click menu) will open IE to display the site. Legacy does use your default browser to: a. View web page files on your computer after you create them; b. Internet > Search Internet or Search > Search Internet; and c. The link to the Legacy Home page on the Internet ribbon. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 08 Feb 2014 1:08 PM, MikeFry wrote: > On 08 Feb 2014 16:35, aparsons wrote: > >> I also have this problem. I use Chrome browser. The only way I can access the >> Legacy News is to change browser to Internet Explorer. Read the Legacy News >> and >> change back to Chrome. I did read the Online Troubleshooting Help. To me the >> what to do was even more complicated. > > A tip: No matter what anyone uses as their browser, programmed access to the > internet invariably uses the Internet Explorer engine that is installed > whether > you want it or not. > > Try clearing the IE temporary internet files, via Control Panel and Internet > Options. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Mike, I did control panel - network & internet - internet options - General - delete browsing history, temporary internet files & cookies. That took care of the problem. Thank you, Ann On Sat, Feb 8, 2014 at 11:08 AM, MikeFry wrote: > On 08 Feb 2014 16:35, aparsons wrote: > > > I also have this problem. I use Chrome browser. The only way I can > access the > > Legacy News is to change browser to Internet Explorer. Read the Legacy > News and > > change back to Chrome. I did read the Online Troubleshooting Help. To me > the > > what to do was even more complicated. > > A tip: No matter what anyone uses as their browser, programmed access to > the > internet invariably uses the Internet Explorer engine that is installed > whether > you want it or not. > > Try clearing the IE temporary internet files, via Control Panel and > Internet > Options. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Mike thanks for the tip, I will give it a try. Chrome also worked for me just fine in v.7.5 Ann On Sat, Feb 8, 2014 at 11:48 AM, Debbie Medeiros wrote: > Ann, I also am using the Chrome browser. Chrome worked when I had Legacy > 7.5. > Debbie > > > On Sat, Feb 8, 2014 at 1:08 PM, MikeFry wrote: > >> On 08 Feb 2014 16:35, aparsons wrote: >> >> > I also have this problem. I use Chrome browser. The only way I can >> access the >> > Legacy News is to change browser to Internet Explorer. Read the Legacy >> News and >> > change back to Chrome. I did read the Online Troubleshooting Help. To >> me the >> > what to do was even more complicated. >> >> A tip: No matter what anyone uses as their browser, programmed access to >> the >> internet invariably uses the Internet Explorer engine that is installed >> whether >> you want it or not. >> >> Try clearing the IE temporary internet files, via Control Panel and >> Internet >> Options. >> >> -- >> Regards, >> Mike Fry >> Johannesburg (g) >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Ann, I also am using the Chrome browser. Chrome worked when I had Legacy 7.5. Debbie On Sat, Feb 8, 2014 at 1:08 PM, MikeFry wrote: > On 08 Feb 2014 16:35, aparsons wrote: > > > I also have this problem. I use Chrome browser. The only way I can > access the > > Legacy News is to change browser to Internet Explorer. Read the Legacy > News and > > change back to Chrome. I did read the Online Troubleshooting Help. To me > the > > what to do was even more complicated. > > A tip: No matter what anyone uses as their browser, programmed access to > the > internet invariably uses the Internet Explorer engine that is installed > whether > you want it or not. > > Try clearing the IE temporary internet files, via Control Panel and > Internet > Options. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 08 Feb 2014 16:35, aparsons wrote: > I also have this problem. I use Chrome browser. The only way I can access the > Legacy News is to change browser to Internet Explorer. Read the Legacy News > and > change back to Chrome. I did read the Online Troubleshooting Help. To me the > what to do was even more complicated. A tip: No matter what anyone uses as their browser, programmed access to the internet invariably uses the Internet Explorer engine that is installed whether you want it or not. Try clearing the IE temporary internet files, via Control Panel and Internet Options. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Debbie, I also have this problem. I use Chrome browser. The only way I can access the Legacy News is to change browser to Internet Explorer. Read the Legacy News and change back to Chrome. I did read the Online Troubleshooting Help. To me the what to do was even more complicated. Ann On Sat, Feb 8, 2014 at 6:07 AM, MikeFry wrote: > On 08 Feb 2014 14:30, Debbie Medeiros wrote: > > > I have the problem too with 8.0.0.397. On the Legacy Home tab, under > Legacy > > News, it says 'Make sure you are connected to the internet and then > click here > > to retrieve the latest news items'. When you click on it, nothing comes > up. > > Again. It's not necessarily as program problem. Most likely a network > problem. > > -- > Regards, > Mike Fry > Johannesburg (g) > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 08 Feb 2014 14:30, Debbie Medeiros wrote: > I have the problem too with 8.0.0.397. On the Legacy Home tab, under Legacy > News, it says 'Make sure you are connected to the internet and then click here > to retrieve the latest news items'. When you click on it, nothing comes up. Again. It's not necessarily as program problem. Most likely a network problem. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
I have the problem too with 8.0.0.397. On the Legacy Home tab, under Legacy News, it says 'Make sure you are connected to the internet and then click here to retrieve the latest news items'. When you click on it, nothing comes up. Debbie On Wed, Feb 5, 2014 at 4:12 PM, C.G. Ouimet wrote: > Legacy Home page not connecting to internet for news or updates. > > > > Legacy fails to connect to Family Search. > > > > V800-385 was fine. > > > > Anyone else with these issues? > > > > > > > > C.G. Ouimet > > Kingston ON > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
On 05/02/2014 22:14, Paul Gray wrote: > By the way, I notice that the ‘taskbar icon’ when Legacy Family Search > is open has a green ‘L’ so I can differentiate from the regular Legacy > program (blue ‘L’). Is this new in 397, or did I just not notice it > before? A little thing, but very helpful. > No, that's new. I like it, too. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] v800-397 & Internet
Updated to 397 this morning, no connection problems with Legacy Home or Legacy Family Search. By the way, I notice that the ‘taskbar icon’ when Legacy Family Search is open has a green ‘L’ so I can differentiate from the regular Legacy program (blue ‘L’). Is this new in 397, or did I just not notice it before? A little thing, but very helpful. Paul Gray From: C.G. Ouimet [mailto:c.g.oui...@outlook.com] Sent: February-05-14 2:12 PM To: legacyusergroup@LegacyUsers.com Subject: [LegacyUG] v800-397 & Internet Legacy Home page not connecting to internet for news or updates. Legacy fails to connect to Family Search. V800-385 was fine. Anyone else with these issues? C.G. Ouimet Kingston ON _ No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3684/7064 - Release Date: 02/05/14 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
Ah, but mine says 8.0.0.397 is the latest and greatest! Genealogy - - - - - it's in my blood! On Wed, Feb 5, 2014 at 4:23 PM, Chris Seens wrote: > No. You must be special as mine still says 385 is the latest and greatest. > > > On Wed, Feb 5, 2014 at 4:12 PM, C.G. Ouimet wrote: > >> Legacy Home page not connecting to internet for news or updates. >> >> >> >> Legacy fails to connect to Family Search. >> >> >> >> V800-385 was fine. >> >> >> >> Anyone else with these issues? >> >> >> >> >> >> >> >> C.G. Ouimet >> >> Kingston ON >> >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> > > > > -- > Have a great day, > > Chris > *cseens1...@gmail.com* > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] v800-397 & Internet
No. You must be special as mine still says 385 is the latest and greatest. On Wed, Feb 5, 2014 at 4:12 PM, C.G. Ouimet wrote: > Legacy Home page not connecting to internet for news or updates. > > > > Legacy fails to connect to Family Search. > > > > V800-385 was fine. > > > > Anyone else with these issues? > > > > > > > > C.G. Ouimet > > Kingston ON > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > -- Have a great day, Chris *cseens1...@gmail.com* Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
