Re: Re: [LegacyUG] new.familysearch.org
I know several were having probelms connecting Legacy Family Search with the website but when they contacted the Church's Support by phone, they were readily helped and able to get connected. https://www.familysearch.org/help/contact Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 1, 2012 at 10:06 AM, Kay Fordham wrote: > I am not LDS. I registered for the regular Familysearch site in June 2010. > That user name and password also get me in to the new FamilySearch program. > It appears that their process has some disconnects since some non-LDS are > able to access and others are not. I'm sure this will all get worked out in > time. > > Kay Fordham > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: Re: [LegacyUG] new.familysearch.org
I am not LDS. I registered for the regular Familysearch site in June 2010. That user name and password also get me in to the new FamilySearch program. It appears that their process has some disconnects since some non-LDS are able to access and others are not. I'm sure this will all get worked out in time. Kay Fordham - Original Message - From: "Jim Terry/Support" To: Sent: Monday, October 01, 2012 9:37 AM Subject: Re: Re: [LegacyUG] new.familysearch.org Jane, If you are not LDS (a member of the Mormon Church), in March of 2011 The Church of Jesus Christ of Latter-day Saints began inviting members of the English speaking general public to register for and have access to the new FamilySearch program. This opportunity is currently available by invitation. It will continue to be implemented, gradually, until it is available worldwide. A member of the general public may register to be given access to the new FamilySearch program through the registration page by invitation. Please visit http://www.familysearch.org/invite/public1 to open the registration page. This is a different manner of registering and a different web site than what you used. It's almost a secret Jim Legacy Family tree Technical Support Original Message > From: "Sherry/Support" > Sent: Monday, October 01, 2012 9:20 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: Re: [LegacyUG] new.familysearch.org > > I went right to it and I wasn't even signed in. The direct link is > > https://www.familysearch.org/help/contact > > > I'm not LDS and have an account and know a lot of other non-LDS who > have accounts so I'm not quite sure why you're getting that when > you're not even trying to sign in. > > You'll need to contact the church. There's nothing we can do about this. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Mon, Oct 1, 2012 at 6:01 AM, wrote: > > I tried that link. Here is the message I got: > > > > Your account is not ready for new.familysearch.org. > > > > Members of The Church of Jesus Christ of Latter-day Saints. Please > > contact > > your ward clerk to ensure your Church membership record is correct and > > in > > your local unit. If your record is in order, the new FamilySearch > > website > > may not be available in your area. > > > > Volunteers who previously used new.familysearch.org. > > Click here to combine your previous and new accounts. > > > > General public. Look for a future announcement when you will have access > > to > > new.familysearch.org. > > > > > > Jane Sarles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: Re: [LegacyUG] new.familysearch.org
Jane, If you are not LDS (a member of the Mormon Church), in March of 2011 The Church of Jesus Christ of Latter-day Saints began inviting members of the English speaking general public to register for and have access to the new FamilySearch program. This opportunity is currently available by invitation. It will continue to be implemented, gradually, until it is available worldwide. A member of the general public may register to be given access to the new FamilySearch program through the registration page by invitation. Please visit http://www.familysearch.org/invite/public1 to open the registration page. This is a different manner of registering and a different web site than what you used. It's almost a secret Jim Legacy Family tree Technical Support Original Message > From: "Sherry/Support" > Sent: Monday, October 01, 2012 9:20 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: Re: [LegacyUG] new.familysearch.org > > I went right to it and I wasn't even signed in. The direct link is > > https://www.familysearch.org/help/contact > > > I'm not LDS and have an account and know a lot of other non-LDS who > have accounts so I'm not quite sure why you're getting that when > you're not even trying to sign in. > > You'll need to contact the church. There's nothing we can do about this. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Mon, Oct 1, 2012 at 6:01 AM, wrote: > > I tried that link. Here is the message I got: > > > > Your account is not ready for new.familysearch.org. > > > > Members of The Church of Jesus Christ of Latter-day Saints. Please contact > > your ward clerk to ensure your Church membership record is correct and in > > your local unit. If your record is in order, the new FamilySearch website > > may not be available in your area. > > > > Volunteers who previously used new.familysearch.org. > > Click here to combine your previous and new accounts. > > > > General public. Look for a future announcement when you will have access to > > new.familysearch.org. > > > > > > Jane Sarles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: Re: [LegacyUG] new.familysearch.org
I went right to it and I wasn't even signed in. The direct link is https://www.familysearch.org/help/contact I'm not LDS and have an account and know a lot of other non-LDS who have accounts so I'm not quite sure why you're getting that when you're not even trying to sign in. You'll need to contact the church. There's nothing we can do about this. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Oct 1, 2012 at 6:01 AM, wrote: > I tried that link. Here is the message I got: > > Your account is not ready for new.familysearch.org. > > Members of The Church of Jesus Christ of Latter-day Saints. Please contact > your ward clerk to ensure your Church membership record is correct and in > your local unit. If your record is in order, the new FamilySearch website > may not be available in your area. > > Volunteers who previously used new.familysearch.org. > Click here to combine your previous and new accounts. > > General public. Look for a future announcement when you will have access to > new.familysearch.org. > > > Jane Sarles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: Re: [LegacyUG] new.familysearch.org
I tried that link. Here is the message I got: Your account is not ready for new.familysearch.org. Members of The Church of Jesus Christ of Latter-day Saints. Please contact your ward clerk to ensure your Church membership record is correct and in your local unit. If your record is in order, the new FamilySearch website may not be available in your area. Volunteers who previously used new.familysearch.org. Click here to combine your previous and new accounts. General public. Look for a future announcement when you will have access to new.familysearch.org. Jane Sarles On , Sherry/Support wrote: > On the main page, click on the link " Click here if nothing happens > when you attempt to register" > That has a link to their contact page > I know a lot of non-LDS who have access to the new.familysearch.org site. > Sincerely, > Sherry > Technical Support > Legacy Family Tree > On Sun, Sep 30, 2012 at 9:06 PM, Ian GARDENER ijg3...@gmail.com> wrote: > > I tried to register and it told me I was already registered. When I > tried to log in with my details it said it WAS NOT available to the > general public. And there is no link to contact them. > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: Re: [LegacyUG] new.familysearch.org
Go the family search site, click on Help, then on Contact us. I contacted them several times about all of this pushing the use of the site and then NOT allowing anyone to really join. I was even getting emails asking to join. I finely told them to either approve my account or stop ALL mailings. Next day I got an email stating that my account had been approved. Thanks, David C Abernathy Email disclaimers This message represents the official view of the voices in my head. <http://www.schmeckabernathy.com/> http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == From: sarlesinsi...@gmail.com [mailto:sarlesinsi...@gmail.com] Sent: Sunday, September 30, 2012 8:00 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: Re: [LegacyUG] new.familysearch.org I registered some time ago. Just now tried to log in and got this message: Your account is not ready for new.familysearch.org. Members of The Church of Jesus Christ of Latter-day Saints. Please contact your ward clerk to ensure your Church membership record is correct and in your local unit. If your record is in order, the new FamilySearch website may not be available in your area. Volunteers who previously used new.familysearch.org. Click here to combine your previous and new accounts. General public. Look for a future announcement when you will have access to new.familysearch.org. On , Sherry/Support wrote: > Many non-LDS users are accessing nFS now - go to > > > > new.FamilySearch.org > > > > Some people have said they received their log-in quickly, others had > > to wait. On the page where you sign up is a link to contact them about > > your registration. > > > > Once you receive your log-in from the church, you can use the > > FamilySearch feature in Legacy. > > > > > > and register with them. > > Sincerely, > > Sherry > > Technical Support > > Legacy Family Tree > > > > > > On Fri, Sep 28, 2012 at 7:50 AM, Michele Lewis ancestor...@gmail.com> wrote: > > > The only people that have access to new FamilySearch are LDS church members > > > and some non LDS beta testers. Access will become public one day but no one > > > knows exactly when. > > > > > > > > Michele > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: Re: [LegacyUG] new.familysearch.org
I registered some time ago. Just now tried to log in and got this message: Your account is not ready for new.familysearch.org. Members of The Church of Jesus Christ of Latter-day Saints. Please contact your ward clerk to ensure your Church membership record is correct and in your local unit. If your record is in order, the new FamilySearch website may not be available in your area. Volunteers who previously used new.familysearch.org. Click here to combine your previous and new accounts. General public. Look for a future announcement when you will have access to new.familysearch.org. On , Sherry/Support wrote: > Many non-LDS users are accessing nFS now - go to > new.FamilySearch.org > Some people have said they received their log-in quickly, others had > to wait. On the page where you sign up is a link to contact them about > your registration. > Once you receive your log-in from the church, you can use the > FamilySearch feature in Legacy. > and register with them. > Sincerely, > Sherry > Technical Support > Legacy Family Tree > On Fri, Sep 28, 2012 at 7:50 AM, Michele Lewis ancestor...@gmail.com> > wrote: > > The only people that have access to new FamilySearch are LDS church > members > > and some non LDS beta testers. Access will become public one day but no > one > > knows exactly when. > > > > Michele > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
