RE: Uber App and a Guide Dog

2017-09-27 Thread Karen Lewellen 
Oh neither is mine, I remember when the NFB wanted the state of new York to 
bar   the use of service animals in public buildings...and I do not use a 
dog myself. 
Still, that is all the more reason for uber to incorporate this process 
into the app 
itself.  Or find an objective way to gather this information.

 Kare



On Wed, 27 Sep 2017, David & his pack of dogs wrote:


I will admit, my opinion of the NFB is not good.  Don't worry, I will not
air dirty laundry.  I just didn't like the way they treated a guide dog user
I knew. Who, had a chapter of the NFB, yet was treated like dirt.

-Original Message-
From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Karen Lewellen
Sent: September 27, 2017 2:49 PM
To: macvisionaries@googlegroups.com
Subject: RE: Uber App and a Guide Dog

I am not writing from a place of cynicism.  instead I feel the source is
more likely  to be preaching to the choir.
why should ubber pay anyone to survey something that  cannot be generalized
in the first place?
I cannot speak to the app itself, but given how many travel variation's are
possible  here, that feels more like the nfb getting names and uber buying
fake pr.
Kare



On Wed, 27 Sep 2017, David & his pack of dogs wrote:


Sorry, when there is money coming from the agency being surveyed, I call

into question the validity of the survey and whether the answers not wanted
go into file 13. I guess as I get older, I become more sinical especially
when it comes to blind agencies.




From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Jonathan Cohn
Sent: September 27, 2017 10:27 AM
To: macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog



Also note, that the NFB set up a survey that you can fill out to show the

results of your trip with UBEr or List.  It asks where you were traveling,
when, and with whom. It then asks if the driver knew and abided by the
non-discrimination laws. There is also a question about the accessibility of
the apps themselves. Of course, NFB gets money from Lift / Uber to certify
that they are not being discriminatory but none of that rolls down to you
for actually doing the compliance checks.






On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net

<mailto:klewel...@shellworld.net> > wrote:


Was this right behind Toronto?
Know idea about uber, but regularly Toronto's taxi association gets

complaints about this I am told.  So often in fact that they  have a
dedicated  contact just for them.

Uber is an interesting travel choice regardless, just ask the women who

have been assaulted by some of their drivers.

The ap should? have an option for notifying, within the system, that a

passenger comes with extras.  That might  encompass  many things  creating
an inclusive approach.

Kare


"No one is born hating another person because of the color of his skin
or his background or his religion ... People must learn to hate, and
if they can learn to hate, they can be taught to love... For love
comes more naturally to the human heart than its opposite." Nelson
Mandela.



On Tue, 26 Sep 2017, David & his pack of dogs wrote:

Apparently, Washington D C in the U S were the worst offenders of

discriminatory conduct towards blind handlers and their guides.  There was a
sting set up and documented on T V I believe about cab drivers that would
deliberately drive by what they thought were blind persons with their
guides.  Anyway, I am getting off topic.


-Original Message-
From: macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>
[mailto:macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com> ] On Behalf Of David
Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com
<mailto:macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog

After Uber was sued and lost, they adopted a zero-tollerance policy around

discrimination of guide dogs. In other words, if the driver abandons someone
because of a guide dog, place a complaint through the app and Uber will
dismiss the driver. When it happened to me, Uber gave me a $10 credit.


When I had a guide dog in the US, I experienced significantly more

discrimination from taxi drivers, and the taxi companies never provided me
the identifying information so I could progress complaints (talk about
behaving above the law). Personally, I prefer Uber's response as they
changed their policies and practices after they lost the lawsuit.


Note: In Australia and New Zealand, the taxi companies have

zero-tollerance policies regarding guide dogs, so I have not had any
difficulties in either country regarding my guide dog and taxis.


Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com>
Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936>

RE: Uber App and a Guide Dog

2017-09-27 Thread David & his pack of dogs 
I will admit, my opinion of the NFB is not good.  Don't worry, I will not
air dirty laundry.  I just didn't like the way they treated a guide dog user
I knew. Who, had a chapter of the NFB, yet was treated like dirt.   

-Original Message-
From: macvisionaries@googlegroups.com
[mailto:macvisionaries@googlegroups.com] On Behalf Of Karen Lewellen
Sent: September 27, 2017 2:49 PM
To: macvisionaries@googlegroups.com
Subject: RE: Uber App and a Guide Dog

I am not writing from a place of cynicism.  instead I feel the source is
more likely  to be preaching to the choir.
why should ubber pay anyone to survey something that  cannot be generalized
in the first place?
I cannot speak to the app itself, but given how many travel variation's are
possible  here, that feels more like the nfb getting names and uber buying
fake pr.
Kare



On Wed, 27 Sep 2017, David & his pack of dogs wrote:

> Sorry, when there is money coming from the agency being surveyed, I call
into question the validity of the survey and whether the answers not wanted
go into file 13. I guess as I get older, I become more sinical especially
when it comes to blind agencies.
>
>
>
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Jonathan Cohn
> Sent: September 27, 2017 10:27 AM
> To: macvisionaries <macvisionaries@googlegroups.com>
> Subject: Re: Uber App and a Guide Dog
>
>
>
> Also note, that the NFB set up a survey that you can fill out to show the
results of your trip with UBEr or List.  It asks where you were traveling,
when, and with whom. It then asks if the driver knew and abided by the
non-discrimination laws. There is also a question about the accessibility of
the apps themselves. Of course, NFB gets money from Lift / Uber to certify
that they are not being discriminatory but none of that rolls down to you
for actually doing the compliance checks.
>
>
>
>
>
> On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net
<mailto:klewel...@shellworld.net> > wrote:
>
> Was this right behind Toronto?
> Know idea about uber, but regularly Toronto's taxi association gets
complaints about this I am told.  So often in fact that they  have a
dedicated  contact just for them.
> Uber is an interesting travel choice regardless, just ask the women who
have been assaulted by some of their drivers.
> The ap should? have an option for notifying, within the system, that a
passenger comes with extras.  That might  encompass  many things  creating
an inclusive approach.
> Kare
>
>
> "No one is born hating another person because of the color of his skin 
> or his background or his religion ... People must learn to hate, and 
> if they can learn to hate, they can be taught to love... For love 
> comes more naturally to the human heart than its opposite." Nelson 
> Mandela.
>
>
>
> On Tue, 26 Sep 2017, David & his pack of dogs wrote:
>
> Apparently, Washington D C in the U S were the worst offenders of
discriminatory conduct towards blind handlers and their guides.  There was a
sting set up and documented on T V I believe about cab drivers that would
deliberately drive by what they thought were blind persons with their
guides.  Anyway, I am getting off topic.
>
> -Original Message-
> From: macvisionaries@googlegroups.com 
> <mailto:macvisionaries@googlegroups.com>  
> [mailto:macvisionaries@googlegroups.com 
> <mailto:macvisionaries@googlegroups.com> ] On Behalf Of David 
> Chittenden
> Sent: September 26, 2017 3:59 PM
> To: macvisionaries@googlegroups.com 
> <mailto:macvisionaries@googlegroups.com>
> Subject: Re: Uber App and a Guide Dog
>
> After Uber was sued and lost, they adopted a zero-tollerance policy around
discrimination of guide dogs. In other words, if the driver abandons someone
because of a guide dog, place a complaint through the app and Uber will
dismiss the driver. When it happened to me, Uber gave me a $10 credit.
>
> When I had a guide dog in the US, I experienced significantly more
discrimination from taxi drivers, and the taxi companies never provided me
the identifying information so I could progress complaints (talk about
behaving above the law). Personally, I prefer Uber's response as they
changed their policies and practices after they lost the lawsuit.
>
> Note: In Australia and New Zealand, the taxi companies have
zero-tollerance policies regarding guide dogs, so I have not had any
difficulties in either country regarding my guide dog and taxis.
>
> Kind regards,
>
> David Chittenden, MSc, MRCAA
> Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com>
> Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936> Sent from my 
> iPhone
>
> On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com
&

RE: Uber App and a Guide Dog

2017-09-27 Thread Karen Lewellen 
I am not writing from a place of cynicism.  instead I feel the source 
is more likely  to be preaching to the choir.
why should ubber pay anyone to survey something that  cannot be generalized 
in the first place?
I cannot speak to the app itself, but given how many travel variation's 
are possible  here, that feels more like the nfb getting names and uber 
buying fake pr.

Kare



On Wed, 27 Sep 2017, David & his pack of dogs wrote:


Sorry, when there is money coming from the agency being surveyed, I call into 
question the validity of the survey and whether the answers not wanted go into 
file 13. I guess as I get older, I become more sinical especially when it comes 
to blind agencies.



From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Jonathan Cohn
Sent: September 27, 2017 10:27 AM
To: macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog



Also note, that the NFB set up a survey that you can fill out to show the 
results of your trip with UBEr or List.  It asks where you were traveling, 
when, and with whom. It then asks if the driver knew and abided by the 
non-discrimination laws. There is also a question about the accessibility of 
the apps themselves. Of course, NFB gets money from Lift / Uber to certify that 
they are not being discriminatory but none of that rolls down to you for 
actually doing the compliance checks.





On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net 
<mailto:klewel...@shellworld.net> > wrote:

Was this right behind Toronto?
Know idea about uber, but regularly Toronto's taxi association gets complaints 
about this I am told.  So often in fact that they  have a dedicated  contact 
just for them.
Uber is an interesting travel choice regardless, just ask the women who have 
been assaulted by some of their drivers.
The ap should? have an option for notifying, within the system, that a 
passenger comes with extras.  That might  encompass  many things  creating an 
inclusive approach.
Kare


"No one is born hating another person because of the color of his
skin or his background or his religion ... People must learn to
hate, and if they can learn to hate, they can be taught to
love... For love comes more naturally to the human heart than its
opposite." Nelson Mandela.



On Tue, 26 Sep 2017, David & his pack of dogs wrote:

Apparently, Washington D C in the U S were the worst offenders of 
discriminatory conduct towards blind handlers and their guides.  There was a 
sting set up and documented on T V I believe about cab drivers that would 
deliberately drive by what they thought were blind persons with their guides.  
Anyway, I am getting off topic.

-Original Message-
From: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>  
[mailto:macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> ] On 
Behalf Of David Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog

After Uber was sued and lost, they adopted a zero-tollerance policy around 
discrimination of guide dogs. In other words, if the driver abandons someone 
because of a guide dog, place a complaint through the app and Uber will dismiss 
the driver. When it happened to me, Uber gave me a $10 credit.

When I had a guide dog in the US, I experienced significantly more 
discrimination from taxi drivers, and the taxi companies never provided me the 
identifying information so I could progress complaints (talk about behaving 
above the law). Personally, I prefer Uber's response as they changed their 
policies and practices after they lost the lawsuit.

Note: In Australia and New Zealand, the taxi companies have zero-tollerance 
policies regarding guide dogs, so I have not had any difficulties in either 
country regarding my guide dog and taxis.

Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com>
Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936>
Sent from my iPhone

On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com 
<mailto:nancybad...@icloud.com> > wrote:

There will be an option on the app to call the driver. I called the driver and 
let him know that I was blind and I had a white cane. He was able to recognize 
me immediately and it kept me from missing my ride. I would recommend that you 
call and let him know your circumstances. Just my opinion.


Nancy Badger, Ph.D
Executive Director of Counseling
Old Dominion University
Sent from my iPhone with dictation software. Please excuse spelling errors.

On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name 
<mailto:mailingli...@berwick.name> > wrote:

Hi guide dog users,

I am considering using Uber for the first time and am wondering if there is a 
procedu

RE: Uber App and a Guide Dog

2017-09-27 Thread David & his pack of dogs 
Sorry, when there is money coming from the agency being surveyed, I call into 
question the validity of the survey and whether the answers not wanted go into 
file 13. I guess as I get older, I become more sinical especially when it comes 
to blind agencies.   

 

From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Jonathan Cohn
Sent: September 27, 2017 10:27 AM
To: macvisionaries <macvisionaries@googlegroups.com>
Subject: Re: Uber App and a Guide Dog

 

Also note, that the NFB set up a survey that you can fill out to show the 
results of your trip with UBEr or List.  It asks where you were traveling, 
when, and with whom. It then asks if the driver knew and abided by the 
non-discrimination laws. There is also a question about the accessibility of 
the apps themselves. Of course, NFB gets money from Lift / Uber to certify that 
they are not being discriminatory but none of that rolls down to you for 
actually doing the compliance checks. 

 

 

On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net 
<mailto:klewel...@shellworld.net> > wrote:

Was this right behind Toronto?
Know idea about uber, but regularly Toronto's taxi association gets complaints 
about this I am told.  So often in fact that they  have a dedicated  contact 
just for them.
Uber is an interesting travel choice regardless, just ask the women who have 
been assaulted by some of their drivers.
The ap should? have an option for notifying, within the system, that a 
passenger comes with extras.  That might  encompass  many things  creating an 
inclusive approach.
Kare


"No one is born hating another person because of the color of his
skin or his background or his religion ... People must learn to
hate, and if they can learn to hate, they can be taught to
love... For love comes more naturally to the human heart than its
opposite." Nelson Mandela.



On Tue, 26 Sep 2017, David & his pack of dogs wrote:

Apparently, Washington D C in the U S were the worst offenders of 
discriminatory conduct towards blind handlers and their guides.  There was a 
sting set up and documented on T V I believe about cab drivers that would 
deliberately drive by what they thought were blind persons with their guides.  
Anyway, I am getting off topic.

-Original Message-
From: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>  
[mailto:macvisionaries@googlegroups.com 
<mailto:macvisionaries@googlegroups.com> ] On Behalf Of David Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> 
Subject: Re: Uber App and a Guide Dog

After Uber was sued and lost, they adopted a zero-tollerance policy around 
discrimination of guide dogs. In other words, if the driver abandons someone 
because of a guide dog, place a complaint through the app and Uber will dismiss 
the driver. When it happened to me, Uber gave me a $10 credit.

When I had a guide dog in the US, I experienced significantly more 
discrimination from taxi drivers, and the taxi companies never provided me the 
identifying information so I could progress complaints (talk about behaving 
above the law). Personally, I prefer Uber's response as they changed their 
policies and practices after they lost the lawsuit.

Note: In Australia and New Zealand, the taxi companies have zero-tollerance 
policies regarding guide dogs, so I have not had any difficulties in either 
country regarding my guide dog and taxis.

Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com <mailto:dchitten...@gmail.com> 
Mobile: +61 488 988 936 <tel:%2B61%20488%20988%20936> 
Sent from my iPhone

On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com 
<mailto:nancybad...@icloud.com> > wrote:

There will be an option on the app to call the driver. I called the driver and 
let him know that I was blind and I had a white cane. He was able to recognize 
me immediately and it kept me from missing my ride. I would recommend that you 
call and let him know your circumstances. Just my opinion.


Nancy Badger, Ph.D
Executive Director of Counseling
Old Dominion University
Sent from my iPhone with dictation software. Please excuse spelling errors.

On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name 
<mailto:mailingli...@berwick.name> > wrote:

Hi guide dog users,

I am considering using Uber for the first time and am wondering if there is a 
procedure for notifying them that I have a guide dog so the driver would be 
aware of this before coming to pick me.

Please let me know.

Thx,
Jeff


--
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting o

Re: Uber App and a Guide Dog

2017-09-27 Thread Jonathan Cohn 
Also note, that the NFB set up a survey that you can fill out to show the
results of your trip with UBEr or List.  It asks where you were traveling,
when, and with whom. It then asks if the driver knew and abided by the
non-discrimination laws. There is also a question about the accessibility
of the apps themselves. Of course, NFB gets money from Lift / Uber to
certify that they are not being discriminatory but none of that rolls down
to you for actually doing the compliance checks.


On 27 September 2017 at 10:49, Karen Lewellen <klewel...@shellworld.net>
wrote:

> Was this right behind Toronto?
> Know idea about uber, but regularly Toronto's taxi association gets
> complaints about this I am told.  So often in fact that they  have a
> dedicated  contact just for them.
> Uber is an interesting travel choice regardless, just ask the women who
> have been assaulted by some of their drivers.
> The ap should? have an option for notifying, within the system, that a
> passenger comes with extras.  That might  encompass  many things  creating
> an inclusive approach.
> Kare
>
>
> "No one is born hating another person because of the color of his
> skin or his background or his religion ... People must learn to
> hate, and if they can learn to hate, they can be taught to
> love... For love comes more naturally to the human heart than its
> opposite." Nelson Mandela.
>
>
> On Tue, 26 Sep 2017, David & his pack of dogs wrote:
>
> Apparently, Washington D C in the U S were the worst offenders of
>> discriminatory conduct towards blind handlers and their guides.  There was
>> a sting set up and documented on T V I believe about cab drivers that would
>> deliberately drive by what they thought were blind persons with their
>> guides.  Anyway, I am getting off topic.
>>
>> -Original Message-
>> From: macvisionaries@googlegroups.com [mailto:macvisionaries@googleg
>> roups.com] On Behalf Of David Chittenden
>> Sent: September 26, 2017 3:59 PM
>> To: macvisionaries@googlegroups.com
>> Subject: Re: Uber App and a Guide Dog
>>
>> After Uber was sued and lost, they adopted a zero-tollerance policy
>> around discrimination of guide dogs. In other words, if the driver abandons
>> someone because of a guide dog, place a complaint through the app and Uber
>> will dismiss the driver. When it happened to me, Uber gave me a $10 credit.
>>
>> When I had a guide dog in the US, I experienced significantly more
>> discrimination from taxi drivers, and the taxi companies never provided me
>> the identifying information so I could progress complaints (talk about
>> behaving above the law). Personally, I prefer Uber's response as they
>> changed their policies and practices after they lost the lawsuit.
>>
>> Note: In Australia and New Zealand, the taxi companies have
>> zero-tollerance policies regarding guide dogs, so I have not had any
>> difficulties in either country regarding my guide dog and taxis.
>>
>> Kind regards,
>>
>> David Chittenden, MSc, MRCAA
>> Email: dchitten...@gmail.com
>> Mobile: +61 488 988 936
>> Sent from my iPhone
>>
>> On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com> wrote:
>>>
>>> There will be an option on the app to call the driver. I called the
>>> driver and let him know that I was blind and I had a white cane. He was
>>> able to recognize me immediately and it kept me from missing my ride. I
>>> would recommend that you call and let him know your circumstances. Just my
>>> opinion.
>>>
>>>
>>> Nancy Badger, Ph.D
>>> Executive Director of Counseling
>>> Old Dominion University
>>> Sent from my iPhone with dictation software. Please excuse spelling
>>> errors.
>>>
>>> On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name>
>>>> wrote:
>>>>
>>>> Hi guide dog users,
>>>>
>>>> I am considering using Uber for the first time and am wondering if
>>>> there is a procedure for notifying them that I have a guide dog so the
>>>> driver would be aware of this before coming to pick me.
>>>>
>>>> Please let me know.
>>>>
>>>> Thx,
>>>> Jeff
>>>>
>>>>
>>>> --
>>>> The following information is important for all members of the Mac
>>>> Visionaries list.
>>>>
>>>> If you have any questions or concerns about the running of this list,
>>>> or if you feel that a member's post is inappropriate, please contact th

RE: Uber App and a Guide Dog

2017-09-27 Thread Karen Lewellen 

Was this right behind Toronto?
Know idea about uber, but regularly Toronto's taxi association gets 
complaints about this I am told.  So often in fact that they  have a 
dedicated  contact just for them.
Uber is an interesting travel choice regardless, just ask the women who 
have been assaulted by some of their drivers.
The ap should? have an option for notifying, within the system, that a 
passenger comes with extras.  That might  encompass  many things  creating 
an 
inclusive approach.

Kare


"No one is born hating another person because of the color of his
skin or his background or his religion ... People must learn to
hate, and if they can learn to hate, they can be taught to
love... For love comes more naturally to the human heart than its
opposite." Nelson Mandela.

On Tue, 26 Sep 2017, David & his pack of dogs wrote:


Apparently, Washington D C in the U S were the worst offenders of 
discriminatory conduct towards blind handlers and their guides.  There was a 
sting set up and documented on T V I believe about cab drivers that would 
deliberately drive by what they thought were blind persons with their guides.  
Anyway, I am getting off topic.

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of David Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com
Subject: Re: Uber App and a Guide Dog

After Uber was sued and lost, they adopted a zero-tollerance policy around 
discrimination of guide dogs. In other words, if the driver abandons someone 
because of a guide dog, place a complaint through the app and Uber will dismiss 
the driver. When it happened to me, Uber gave me a $10 credit.

When I had a guide dog in the US, I experienced significantly more 
discrimination from taxi drivers, and the taxi companies never provided me the 
identifying information so I could progress complaints (talk about behaving 
above the law). Personally, I prefer Uber's response as they changed their 
policies and practices after they lost the lawsuit.

Note: In Australia and New Zealand, the taxi companies have zero-tollerance 
policies regarding guide dogs, so I have not had any difficulties in either 
country regarding my guide dog and taxis.

Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +61 488 988 936
Sent from my iPhone


On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com> wrote:

There will be an option on the app to call the driver. I called the driver and 
let him know that I was blind and I had a white cane. He was able to recognize 
me immediately and it kept me from missing my ride. I would recommend that you 
call and let him know your circumstances. Just my opinion.


Nancy Badger, Ph.D
Executive Director of Counseling
Old Dominion University
Sent from my iPhone with dictation software. Please excuse spelling errors.


On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name> wrote:

Hi guide dog users,

I am considering using Uber for the first time and am wondering if there is a 
procedure for notifying them that I have a guide dog so the driver would be 
aware of this before coming to pick me.

Please let me know.

Thx,
Jeff


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RE: Uber App and a Guide Dog

2017-09-26 Thread David & his pack of dogs 
Apparently, Washington D C in the U S were the worst offenders of 
discriminatory conduct towards blind handlers and their guides.  There was a 
sting set up and documented on T V I believe about cab drivers that would 
deliberately drive by what they thought were blind persons with their guides.  
Anyway, I am getting off topic.  

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of David Chittenden
Sent: September 26, 2017 3:59 PM
To: macvisionaries@googlegroups.com
Subject: Re: Uber App and a Guide Dog

After Uber was sued and lost, they adopted a zero-tollerance policy around 
discrimination of guide dogs. In other words, if the driver abandons someone 
because of a guide dog, place a complaint through the app and Uber will dismiss 
the driver. When it happened to me, Uber gave me a $10 credit.

When I had a guide dog in the US, I experienced significantly more 
discrimination from taxi drivers, and the taxi companies never provided me the 
identifying information so I could progress complaints (talk about behaving 
above the law). Personally, I prefer Uber's response as they changed their 
policies and practices after they lost the lawsuit.

Note: In Australia and New Zealand, the taxi companies have zero-tollerance 
policies regarding guide dogs, so I have not had any difficulties in either 
country regarding my guide dog and taxis.

Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +61 488 988 936
Sent from my iPhone

> On 27 Sep 2017, at 06:03, Nancy Badger <nancybad...@icloud.com> wrote:
> 
> There will be an option on the app to call the driver. I called the driver 
> and let him know that I was blind and I had a white cane. He was able to 
> recognize me immediately and it kept me from missing my ride. I would 
> recommend that you call and let him know your circumstances. Just my opinion.
> 
> 
> Nancy Badger, Ph.D
> Executive Director of Counseling
> Old Dominion University
> Sent from my iPhone with dictation software. Please excuse spelling errors.
> 
>> On Sep 26, 2017, at 2:02 PM, Jeff Berwick <mailingli...@berwick.name> wrote:
>> 
>> Hi guide dog users,
>> 
>> I am considering using Uber for the first time and am wondering if there is 
>> a procedure for notifying them that I have a guide dog so the driver would 
>> be aware of this before coming to pick me.
>> 
>> Please let me know.
>> 
>> Thx,
>> Jeff
>> 
>> 
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Re: Uber App and a Guide Dog

2017-09-26 Thread David Chittenden 
After Uber was sued and lost, they adopted a zero-tollerance policy around 
discrimination of guide dogs. In other words, if the driver abandons someone 
because of a guide dog, place a complaint through the app and Uber will dismiss 
the driver. When it happened to me, Uber gave me a $10 credit.

When I had a guide dog in the US, I experienced significantly more 
discrimination from taxi drivers, and the taxi companies never provided me the 
identifying information so I could progress complaints (talk about behaving 
above the law). Personally, I prefer Uber's response as they changed their 
policies and practices after they lost the lawsuit.

Note: In Australia and New Zealand, the taxi companies have zero-tollerance 
policies regarding guide dogs, so I have not had any difficulties in either 
country regarding my guide dog and taxis.

Kind regards,

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +61 488 988 936
Sent from my iPhone

> On 27 Sep 2017, at 06:03, Nancy Badger  wrote:
> 
> There will be an option on the app to call the driver. I called the driver 
> and let him know that I was blind and I had a white cane. He was able to 
> recognize me immediately and it kept me from missing my ride. I would 
> recommend that you call and let him know your circumstances. Just my opinion.
> 
> 
> Nancy Badger, Ph.D
> Executive Director of Counseling
> Old Dominion University
> Sent from my iPhone with dictation software. Please excuse spelling errors.
> 
>> On Sep 26, 2017, at 2:02 PM, Jeff Berwick  wrote:
>> 
>> Hi guide dog users,
>> 
>> I am considering using Uber for the first time and am wondering if there is 
>> a procedure for notifying them that I have a guide dog so the driver would 
>> be aware of this before coming to pick me.
>> 
>> Please let me know.
>> 
>> Thx,
>> Jeff
>> 
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
>> macvisionaries+modera...@googlegroups.com and your owner is Cara Quinn - you 
>> can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
>> --- 
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> 
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Re: Uber App and a Guide Dog

2017-09-26 Thread Nancy Badger 
There will be an option on the app to call the driver. I called the driver and 
let him know that I was blind and I had a white cane. He was able to recognize 
me immediately and it kept me from missing my ride. I would recommend that you 
call and let him know your circumstances. Just my opinion.


Nancy Badger, Ph.D
Executive Director of Counseling
Old Dominion University
Sent from my iPhone with dictation software. Please excuse spelling errors.

> On Sep 26, 2017, at 2:02 PM, Jeff Berwick  wrote:
> 
> Hi guide dog users,
> 
> I am considering using Uber for the first time and am wondering if there is a 
> procedure for notifying them that I have a guide dog so the driver would be 
> aware of this before coming to pick me.
> 
> Please let me know.
> 
> Thx,
> Jeff
> 
> 
> -- 
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> list.
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> can reach Cara at caraqu...@caraquinn.com
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RE: Uber App and a Guide Dog

2017-09-26 Thread David & his pack of dogs 
Before using Uber, remember they have come under a lot of critisusm for their 
treatment of blind people and their guide dogs. Just something to keep in mind. 
 Apparently they have refused to pick up blind people with their guides.  My 
information might be outdated.  But, I just wanted you to be prepared for the 
archaic attitude some of them have. They feel the law does not apply to them.   
 

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Jeff Berwick
Sent: September 26, 2017 11:02 AM
To: 'Chris Blouch' via MacVisionaries 
Subject: Uber App and a Guide Dog

Hi guide dog users,

I am considering using Uber for the first time and am wondering if there is a 
procedure for notifying them that I have a guide dog so the driver would be 
aware of this before coming to pick me.

Please let me know.

Thx,
Jeff


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