Re: Apple TV weirdness problem solved

2016-03-07 Thread Vaughn Brown
Hi Donna,

I am glad your problem was resolved!
Vaughn

On 3/7/16, Donna Goodin  wrote:
> Hi all,
>
> I just wanted to write that the problems I was having with our Apple TV were
> finally resolved.  I'm guessing that Simon was right, that the IP or DNS
> somehow got changed when our ISP made upgrades to our internet service.
> Once I power cycled it, when it came back up, everything was working.
> Cheers,
> Donna
>
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-- 
Vaughn Brown
Berklee College of Music Graduate, Bachelor in Music, Drummer, educator
504-202-8492
http://www.vaughnbrown.net

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RE: Apple TV weirdness

2016-03-04 Thread Simon Fogarty
Under general and settings if I remember orrectly, there is a network option, 
go into that and then you should be able to view the network addressing 

I'm just wondering if your DNS ip addresses might have been miss set and your 
not getting any traffic through your ISP to the outside world.

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Donna Goodin
Sent: Saturday, 5 March 2016 10:35 AM
To: macvisionaries@googlegroups.com
Subject: Re: Apple TV weirdness

I haven't tried to view the IP and DNS settings.  How do you do that?

I think the wireless signal is OK.  It's worked well up until the other night, 
and other devices have no problem connecting wirelessly in that same room.

Thanks for the suggestion, Simon.
Cheers,
Donna
> On Mar 4, 2016, at 3:03 PM, Simon Fogarty  wrote:
> 
> Just a quirey 
> 
> Can you view the ip and dns settings of your apple tv and see if its actually 
> picking up the correct addressing 
> 
> Also, would it be worthwhile taking the apple tv to a location closer to the 
> wifi device or even better connecting it via cable to your network to see if 
> it's just a limited signal in the location it's currently in.
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli
> Sent: Saturday, 5 March 2016 5:01 AM
> To: macvisionaries@googlegroups.com
> Subject: Re: Apple TV weirdness
> 
> Hi:
> I had this same issue, kind of. I had to make sure both computer, and apple 
> tv were on the same network. I went to itunes, file, home sharing, to make 
> sure the correct apple id was bing used. I put the same ID info in computers 
> under the Apple TV. Here is the part I was screwing up.  I didn’t have my 
> laptop opened, and itunes opened when I was trying to use home share.
> 
>> On Mar 3, 2016, at 8:30 PM, Donna Goodin  wrote:
>> 
>> Hi all,
>> 
>> Still trying to troubleshoot this homesharing thing.  I've turned 
>> homesharing on and off on my computer, and when that did nothing, I decided 
>> to try re-initializing it on my Apple TV.  Now, my Apple TV won't take my 
>> Apple ID and password.  I've entered it three times, so am sure I didn't 
>> enter it incorrectly all those times.  Each time Voiceover just says unable 
>> to sign in, and prompts me to change my Apple ID or password at the website. 
>>  Has anyone encountered this?  Anyone know a solution?
>> TIA,
>> Donna
>> 
>> -- 
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> 
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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Re: Apple TV weirdness

2016-03-04 Thread Donna Goodin
I haven't tried to view the IP and DNS settings.  How do you do that?

I think the wireless signal is OK.  It's worked well up until the other night, 
and other devices have no problem connecting wirelessly in that same room.

Thanks for the suggestion, Simon.
Cheers,
Donna
> On Mar 4, 2016, at 3:03 PM, Simon Fogarty  wrote:
> 
> Just a quirey 
> 
> Can you view the ip and dns settings of your apple tv and see if its actually 
> picking up the correct addressing 
> 
> Also, would it be worthwhile taking the apple tv to a location closer to the 
> wifi device or even better connecting it via cable to your network to see if 
> it's just a limited signal in the location it's currently in.
> 
> -Original Message-
> From: macvisionaries@googlegroups.com 
> [mailto:macvisionaries@googlegroups.com] On Behalf Of Sarai Bucciarelli
> Sent: Saturday, 5 March 2016 5:01 AM
> To: macvisionaries@googlegroups.com
> Subject: Re: Apple TV weirdness
> 
> Hi:
> I had this same issue, kind of. I had to make sure both computer, and apple 
> tv were on the same network. I went to itunes, file, home sharing, to make 
> sure the correct apple id was bing used. I put the same ID info in computers 
> under the Apple TV. Here is the part I was screwing up.  I didn’t have my 
> laptop opened, and itunes opened when I was trying to use home share.
> 
>> On Mar 3, 2016, at 8:30 PM, Donna Goodin  wrote:
>> 
>> Hi all,
>> 
>> Still trying to troubleshoot this homesharing thing.  I've turned 
>> homesharing on and off on my computer, and when that did nothing, I decided 
>> to try re-initializing it on my Apple TV.  Now, my Apple TV won't take my 
>> Apple ID and password.  I've entered it three times, so am sure I didn't 
>> enter it incorrectly all those times.  Each time Voiceover just says unable 
>> to sign in, and prompts me to change my Apple ID or password at the website. 
>>  Has anyone encountered this?  Anyone know a solution?
>> TIA,
>> Donna
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
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>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>> 
>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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> 
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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RE: Apple TV weirdness

2016-03-04 Thread Simon Fogarty
Just a quirey 

Can you view the ip and dns settings of your apple tv and see if its actually 
picking up the correct addressing 

Also, would it be worthwhile taking the apple tv to a location closer to the 
wifi device or even better connecting it via cable to your network to see if 
it's just a limited signal in the location it's currently in.

-Original Message-
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com] 
On Behalf Of Sarai Bucciarelli
Sent: Saturday, 5 March 2016 5:01 AM
To: macvisionaries@googlegroups.com
Subject: Re: Apple TV weirdness

Hi:
I had this same issue, kind of. I had to make sure both computer, and apple tv 
were on the same network. I went to itunes, file, home sharing, to make sure 
the correct apple id was bing used. I put the same ID info in computers under 
the Apple TV. Here is the part I was screwing up.  I didn’t have my laptop 
opened, and itunes opened when I was trying to use home share.

> On Mar 3, 2016, at 8:30 PM, Donna Goodin  wrote:
> 
> Hi all,
> 
> Still trying to troubleshoot this homesharing thing.  I've turned homesharing 
> on and off on my computer, and when that did nothing, I decided to try 
> re-initializing it on my Apple TV.  Now, my Apple TV won't take my Apple ID 
> and password.  I've entered it three times, so am sure I didn't enter it 
> incorrectly all those times.  Each time Voiceover just says unable to sign 
> in, and prompts me to change my Apple ID or password at the website.  Has 
> anyone encountered this?  Anyone know a solution?
> TIA,
> Donna
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
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> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
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Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli

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Re: Apple TV weirdness

2016-03-04 Thread Donna Goodin
Ugh!  That must have been frustrating!  Sadly, I wish it were that simple for 
me.  :)  Prior to this past couple of days, I've streamed a lot of content from 
my Mac through my Apple TV, so know that the computer has to be open with 
iTunes on.  Glad you figured it out though. :)
Cheers,
Donna
> On Mar 4, 2016, at 10:00 AM, Sarai Bucciarelli  
> wrote:
> 
> Hi:
> I had this same issue, kind of. I had to make sure both computer, and apple 
> tv were on the same network. I went to itunes, file, home sharing, to make 
> sure the correct apple id was bing used. I put the same ID info in computers 
> under the Apple TV. Here is the part I was screwing up.  I didn’t have my 
> laptop opened, and itunes opened when I was trying to use home share.
> 
>> On Mar 3, 2016, at 8:30 PM, Donna Goodin  wrote:
>> 
>> Hi all,
>> 
>> Still trying to troubleshoot this homesharing thing.  I've turned 
>> homesharing on and off on my computer, and when that did nothing, I decided 
>> to try re-initializing it on my Apple TV.  Now, my Apple TV won't take my 
>> Apple ID and password.  I've entered it three times, so am sure I didn't 
>> enter it incorrectly all those times.  Each time Voiceover just says unable 
>> to sign in, and prompts me to change my Apple ID or password at the website. 
>>  Has anyone encountered this?  Anyone know a solution?
>> TIA,
>> Donna
>> 
>> -- 
>> The following information is important for all members of the Mac 
>> Visionaries list.
>> 
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>> you feel that a member's post is inappropriate, please contact the owners or 
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>> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
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> 
> Sarai D. Bucciarelli www.linkedin.com/in/SaraiDBucciarelli
> 
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Re: Apple TV weirdness

2016-03-04 Thread Sarai Bucciarelli
Hi:
I had this same issue, kind of. I had to make sure both computer, and apple tv 
were on the same network. I went to itunes, file, home sharing, to make sure 
the correct apple id was bing used. I put the same ID info in computers under 
the Apple TV. Here is the part I was screwing up.  I didn’t have my laptop 
opened, and itunes opened when I was trying to use home share.

> On Mar 3, 2016, at 8:30 PM, Donna Goodin  wrote:
> 
> Hi all,
> 
> Still trying to troubleshoot this homesharing thing.  I've turned homesharing 
> on and off on my computer, and when that did nothing, I decided to try 
> re-initializing it on my Apple TV.  Now, my Apple TV won't take my Apple ID 
> and password.  I've entered it three times, so am sure I didn't enter it 
> incorrectly all those times.  Each time Voiceover just says unable to sign 
> in, and prompts me to change my Apple ID or password at the website.  Has 
> anyone encountered this?  Anyone know a solution?
> TIA,
> Donna
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
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Re: Apple TV weirdness

2016-03-04 Thread Donna Goodin
Hi Kayaker,

It's on a different floor from our wireless router, so hard-wiring, while not 
impossible, wouldn't be easy.  thanks for the power cycling suggestion, though. 
 I was thinking I would give that a go and see what happens.
Cheers,
Donna

> On Mar 4, 2016, at 8:14 AM, Kayaker  wrote:
> 
> Hi,
> 
> It sounds as if your Apple TV is off your network. Can you see it from either 
> an iOS device’s airplay option or from the airplay remote speakers option in 
> iTunes? I would suggest power cycling the Apple TV by just yanking the power 
> cord from the back and waiting a few seconds before reconnecting. Is 
> hardwiring it with an ethernet cable an option?
> 
> Best,
> —K
> Faith doesn’t give you the answers, it merely stops you from asking the 
> questions.
> 
> 
> 
> On Mar 3, 2016, at 9:30 PM, Donna Goodin  wrote:
> 
>> Hi all,
>> 
>> Still trying to troubleshoot this homesharing thing.  I've turned 
>> homesharing on and off on my computer, and when that did nothing, I decided 
>> to try re-initializing it on my Apple TV.  Now, my Apple TV won't take my 
>> Apple ID and password.  I've entered it three times, so am sure I didn't 
>> enter it incorrectly all those times.  Each time Voiceover just says unable 
>> to sign in, and prompts me to change my Apple ID or password at the website. 
>>  Has anyone encountered this?  Anyone know a solution?
>> TIA,
>> Donna
>> 
>> -- 
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Re: Apple TV weirdness

2016-03-04 Thread Kayaker
Hi,

It sounds as if your Apple TV is off your network. Can you see it from either 
an iOS device’s airplay option or from the airplay remote speakers option in 
iTunes? I would suggest power cycling the Apple TV by just yanking the power 
cord from the back and waiting a few seconds before reconnecting. Is hardwiring 
it with an ethernet cable an option?

Best,
—K
Faith doesn’t give you the answers, it merely stops you from asking the 
questions.



On Mar 3, 2016, at 9:30 PM, Donna Goodin  wrote:

> Hi all,
> 
> Still trying to troubleshoot this homesharing thing.  I've turned homesharing 
> on and off on my computer, and when that did nothing, I decided to try 
> re-initializing it on my Apple TV.  Now, my Apple TV won't take my Apple ID 
> and password.  I've entered it three times, so am sure I didn't enter it 
> incorrectly all those times.  Each time Voiceover just says unable to sign 
> in, and prompts me to change my Apple ID or password at the website.  Has 
> anyone encountered this?  Anyone know a solution?
> TIA,
> Donna
> 
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Re: Apple TV weirdness

2016-03-04 Thread Donna Goodin
Yeah, I'm kind of wondering if our Apple TV has bitten the dust.  When I later 
tried to access Netflix, VO said that Netflix was unavailable.  Seems like 
something's messed up with the WIFI on the Apple TV.
Cheers,
Donna
> On Mar 4, 2016, at 2:55 AM, Ben J. Bloomgren  
> wrote:
> 
> The closest that I've experienced to that is when I try to go into computers, 
> it says to turn on home sharing in iTunes. Both iTunes and the ATV indicate 
> that it's turned on.
> 
> Ben
> - Original Message - From: "Donna Goodin" 
> To: 
> Sent: Thursday, March 03, 2016 19:30
> Subject: Apple TV weirdness
> 
> 
> Hi all,
> 
> Still trying to troubleshoot this homesharing thing.  I've turned homesharing 
> on and off on my computer, and when that did nothing, I decided to try 
> re-initializing it on my Apple TV.  Now, my Apple TV won't take my Apple ID 
> and password.  I've entered it three times, so am sure I didn't enter it 
> incorrectly all those times.  Each time Voiceover just says unable to sign 
> in, and prompts me to change my Apple ID or password at the website. Has 
> anyone encountered this?  Anyone know a solution?
> TIA,
> Donna
> 
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> 
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Re: Apple TV weirdness

2016-03-04 Thread Ben J. Bloomgren
The closest that I've experienced to that is when I try to go into 
computers, it says to turn on home sharing in iTunes. Both iTunes and the 
ATV indicate that it's turned on.


Ben
- Original Message - 
From: "Donna Goodin" 

To: 
Sent: Thursday, March 03, 2016 19:30
Subject: Apple TV weirdness


Hi all,

Still trying to troubleshoot this homesharing thing.  I've turned 
homesharing on and off on my computer, and when that did nothing, I decided 
to try re-initializing it on my Apple TV.  Now, my Apple TV won't take my 
Apple ID and password.  I've entered it three times, so am sure I didn't 
enter it incorrectly all those times.  Each time Voiceover just says unable 
to sign in, and prompts me to change my Apple ID or password at the website. 
Has anyone encountered this?  Anyone know a solution?

TIA,
Donna

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