Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Bryan Wright
Could we not send the message out as usual, then on a p=reject bounce, forward 
the original message (so it comes from the mailing list) along with an 
explanation of what is transpiring to the bounced user, plus to the message 
author?  Maybe include a note suggesting the author change mail providers.  
This way if the message author's domain causes 20 bounces, they get 20 messages 
letting them know they need to change mail providers.



-Original Message-
From: Mailman-Users 
[mailto:mailman-users-bounces+bryan.wright=rigaku@python.org] On Behalf Of 
Stephen J. Turnbull
Sent: Saturday, June 14, 2014 7:42 AM
To: Sparr
Cc: mailman-users@python.org
Subject: Re: [Mailman-Users] Ignore DMARC bounces?

Sparr writes:

  Modifying the messages bothers me (and a lot of other people, as   
  indicated by the last dozen times similar conversations have been had,   
  about changing Reply-To and From and Subject and ...) and should be   the 
  last resort.

Well, actually the point is that lists need to do fewer modifications than they 
already do.  DMARC has two tests, one for the domain in From being equivalent 
to the IP of the SMTP client, which will fail unless the author is at the 
mailing list's domain, and a DKIM signature.  The signature will survive and be 
valid at the recipient in the case that the message is completely unmodified.

However, mailing lists typically make one or more of the following
modifications: add a list tag to the Subject field, add a header or footer to 
the body, remove prohibited MIME bodies (.exes, text/html, etc), or transform 
text/html to text/plain.  Any of those will cause the usual DKIM signature to 
be invalidated.  DMARC-using domains typically sign From (required by the DKIM 
protocol), To, Cc, Subject, and the whole body (effectively including the end 
of the message, preventing appended material such as a footer).

My personal opinion is that these traditional changes are expected and desired 
by mailing list subscribers, and that posting from p=reject
domains is thereby a violation of the policy of the p=reject domain, and 
places other subscribers at risk.  I think mailing lists should reject such 
posts (if the signature is valid), or silently discard them (if it is not).

However, subscribers from those domains are unlikely to agree 


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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Mark Sapiro
On 06/16/2014 10:10 AM, Bryan Wright wrote:
 Could we not send the message out as usual, then on a p=reject bounce, 
 forward the original message (so it comes from the mailing list) along with 
 an explanation of what is transpiring to the bounced user, plus to the 
 message author?  Maybe include a note suggesting the author change mail 
 providers.  This way if the message author's domain causes 20 bounces, they 
 get 20 messages letting them know they need to change mail providers.


Aside from the fact that this would be a real kludge to implement,
inundating the message author who is in a very real sense an innocent
victim of his ESPs policy with this kind of backscatter is unacceptable.

Note that on April 4, one post to one of my lists From: a yahoo.com
address which was sent to only 236 individual message subscribers was
bounced by 90 of them. Of those 90 bounces, I'm not sure how many I
could identify reliably as DMARC bounces without just assuming they were
because the From: domain published a DMARC p=reject policy. But, my
point is close to 40% of the list member's ESPs honored the p=reject
policy. YMMV, but that's a lot of extra handling.

While the idea of identifying a DMARC bounce and forwarding the
original post to the bounced recipient wrapped in some boilerplate about
the need to do so has some appeal, I think the implementation would be
too messy to contemplate. If you wish to try, the code is at
https://code.launchpad.net/~mailman-coders/mailman/2.1 aka 'bzr branch
lp:mailman/2.1'.

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San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Peter Shute
 On 17 Jun 2014, at 3:25 am, Bryan Wright bryan.wri...@rigaku.com wrote:
 
 Could we not send the message out as usual, then on a p=reject bounce, 
 forward the original message (so it comes from the mailing list) along with 
 an explanation of what is transpiring to the bounced user, plus to the 
 message author?  Maybe include a note suggesting the author change mail 
 providers.  This way if the message author's domain causes 20 bounces, they 
 get 20 messages letting them know they need to change mail providers.

I don't understand what you mean by plus to the message author. Isn't the 
author the same person as the bounced user? 

Do you mean the user whose server bounced it? If so, given that we can predict 
which messages are likely to bounce this way (but not which recipient servers), 
why not just forward (from the list) these messages to the whole list 
(including the author), along with the explanation and avoid the bouncing?

That way the author has the incentive of getting rid of these accompanying 
explanations to change addresses. I'd forward the messages quoted, not as 
attachments.

Peter Shute
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Stephen J. Turnbull
Mark Sapiro writes:

  While the idea of identifying a DMARC bounce and forwarding the
  original post to the bounced recipient wrapped in some boilerplate about
  the need to do so has some appeal, I think the implementation would be
  too messy to contemplate. If you wish to try, the code is at
  https://code.launchpad.net/~mailman-coders/mailman/2.1 aka 'bzr branch
  lp:mailman/2.1'.

For wrapping the message, the logic in dmarc_moderation_action is much
more efficient.  It checks for DMARC p=reject at the Author Domain,
and then does something.  Wrapping the message so that the outside
message is From: the list and the inside message is the original
(modified per list policy) is one option.  I'm not sure if there's any
way to specify an explanatory message, but it would be easy to add
such an option.

Note that for some lists (the ones I manage at XEmacs, for example)
almost none of the members honor p=reject, and for others 95% or more
of the subscribers are at GMail, Yahoo!, Hotmail, or AOL, which all
(more or less, you may get lucky with list traffic to GMail) honor
p=reject.  If you have few enough Yahoo! and AOL subscribers, a direct
appeal to them to use different posting addresses (followed up a
couple weeks later by a ban on posting from those domains) might be
very effective.  (For example, at least some parts of the Japanese
government did this in mid-April, at which point the 6 of 15 of the
students on my list who had @yahoo addresses simply stopped using them
for mail, although a couple of them still need them for Internet
shopping.)
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Mark Sapiro
On 06/16/2014 06:36 PM, Stephen J. Turnbull wrote:
 Mark Sapiro writes:
 
   While the idea of identifying a DMARC bounce and forwarding the
   original post to the bounced recipient wrapped in some boilerplate about
   the need to do so has some appeal, I think the implementation would be
   too messy to contemplate. If you wish to try, the code is at
   https://code.launchpad.net/~mailman-coders/mailman/2.1 aka 'bzr branch
   lp:mailman/2.1'.
 
 For wrapping the message, the logic in dmarc_moderation_action is much
 more efficient.  It checks for DMARC p=reject at the Author Domain,
 and then does something.  Wrapping the message so that the outside
 message is From: the list and the inside message is the original
 (modified per list policy) is one option.  I'm not sure if there's any
 way to specify an explanatory message, but it would be easy to add
 such an option.


Yes, what Stephen says is correct. It would be a simple matter to add
say a dmarc_wrapped_message_text field which text if provided would be
added as a separate MIME text/plain part along with the wrapped message
when the message was wrapped due to dmarc_moderation_action.

What I was saying was too messy to contemplate was the notion of
sending the post with the original From: to all recipients and then
resending a wrapped message only to those recipients that bounce the
original.

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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-16 Thread Peter Shute
Mark Sapiro

 For wrapping the message, the logic in dmarc_moderation_action is much
 more efficient.  It checks for DMARC p=reject at the Author Domain,
 and then does something.  Wrapping the message so that the outside
 message is From: the list and the inside message is the original
 (modified per list policy) is one option.  I'm not sure if there's any
 way to specify an explanatory message, but it would be easy to add
 such an option.

Yes, what Stephen says is correct. It would be a simple matter to add
say a dmarc_wrapped_message_text field which text if provided would be
added as a separate MIME text/plain part along with the wrapped message
when the message was wrapped due to dmarc_moderation_action.

I like the idea of the explanatory message, and it would be great if there was 
an option for that.

As well as explaining why a particular message is being treated differently, 
I'd like to be able to warn users not to simply Reply to the message expecting 
the reply to go to the original message's author.

Peter Shute
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-15 Thread Stephen J. Turnbull
Peter Shute writes:

  But from the member's perspective they're being asked to change
  something they've possibly had for many years, for a reason they
  don't fully understand, and which they may not even believe.

That kind of thing happens to me all the time (I now live in Japan).
Nothing new about that.

  After all, they can send ok to other recipients, so why not lists?

If they don't want to learn why not, they'll just have to take
someone's word for it.  They chose Yahoo!, Yahoo! chose to deny them
service.  Not the list -- if the list changes *nothing* (that it has
possibly had for many years), most subscribers will not receive any
posts from Yahoo! users.  What changed?  p=reject, that's all.

And remember, it's not just lists that Yahoo! is screwing with.  It's
also on behalf of services, including some that are more or less
entertainment (to send this image to your friend, enter her email
address and yours), and some that are the lifeblood of real
businesses (eg, invoicing services such as QuickBooks Online from
Intuit).[1]

  The end result might be to simply drive them away, so I'm in favour
  of getting their postings to the list somehow.

Fine.  I'm just saying what *I* am in favor of.  Yahoo!'s tech staff
has admitted that they're doing this because it serves their purpose
and because nobody can stop them, not because they believe it
generally improves the quality of life on the Internet.  They under-
stand that they're degrading service to their own users and many
innocent third parties in order to patch up a security breach that
they have not been able to explain, maybe because they don't know, and
maybe because it would hurt their business to explain.

IMO, friends don't let friends use Yahoo!

YMMV of course.

Footnotes: 
[1]  @Jim P.  This is another reason why the word transactional has
become unpopular on the DMARC list -- Q.B.O. is an easy example of an
automated transactional service that p=reject interferes with.

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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-14 Thread Stephen J. Turnbull
Peter Shute writes:

  It probably(?) can't hurt, but what's the point if each bounce
  represents an undelivered message?

Each bounce is one bounce that takes a perfectly innocent user one
bounce closer to getting disabled or unsubscribed.  We need to do
something about this.  The easiest thing may be to simply ignore
bounces on messages from p=reject domains.

  Isn't it better to modify the messages so they don't bounce?

Lots of people have different opinions on that.  Remember, the Author
Domain wants those messages bounced, that's what p=reject means.  A
lot of people think that policy should be respected.

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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-14 Thread Sparr
On Fri, Jun 13, 2014 at 3:24 PM, Peter Shute psh...@nuw.org.au wrote:
 It probably(?) can't hurt, but what's the point if each bounce represents an 
 undelivered message? Isn't it better to modify the messages so they don't 
 bounce?

I'd be more inclined to remove the posting privileges of someone whose
posts produce more delivery failures than a normal user's.

Modifying the messages bothers me (and a lot of other people, as
indicated by the last dozen times similar conversations have been had,
about changing Reply-To and From and Subject and ...) and should be
the last resort.
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-14 Thread Stephen J. Turnbull
Sparr writes:

  Modifying the messages bothers me (and a lot of other people, as
  indicated by the last dozen times similar conversations have been had,
  about changing Reply-To and From and Subject and ...) and should be
  the last resort.

Well, actually the point is that lists need to do fewer modifications
than they already do.  DMARC has two tests, one for the domain in From
being equivalent to the IP of the SMTP client, which will fail unless
the author is at the mailing list's domain, and a DKIM signature.  The
signature will survive and be valid at the recipient in the case that
the message is completely unmodified.

However, mailing lists typically make one or more of the following
modifications: add a list tag to the Subject field, add a header or
footer to the body, remove prohibited MIME bodies (.exes, text/html,
etc), or transform text/html to text/plain.  Any of those will cause
the usual DKIM signature to be invalidated.  DMARC-using domains
typically sign From (required by the DKIM protocol), To, Cc, Subject,
and the whole body (effectively including the end of the message,
preventing appended material such as a footer).

My personal opinion is that these traditional changes are expected and
desired by mailing list subscribers, and that posting from p=reject
domains is thereby a violation of the policy of the p=reject domain,
and places other subscribers at risk.  I think mailing lists should
reject such posts (if the signature is valid), or silently discard
them (if it is not).

However, subscribers from those domains are unlikely to agree 


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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-14 Thread Peter Shute
Sent from my iPad

 On 14 Jun 2014, at 10:42 pm, Stephen J. Turnbull step...@xemacs.org wrote:
 
 My personal opinion is that these traditional changes are expected and
 desired by mailing list subscribers, and that posting from p=reject
 domains is thereby a violation of the policy of the p=reject domain,
 and places other subscribers at risk.  I think mailing lists should
 reject such posts (if the signature is valid), or silently discard
 them (if it is not).

In other words these members can receive only? That would have the desirable 
effect of encouraging them to get a new email address. 

But from the member's perspective they're being asked to change something 
they've possibly had for many years, for a reason they don't fully understand, 
and which they may not even believe. After all, they can send ok to other 
recipients, so why not lists?

The end result might be to simply drive them away, so I'm in favour of getting 
their postings to the list somehow.

Peter Shute
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-13 Thread Sparr
On 05/02/2014 10:51 PM, Mark Sapiro wrote:
 On 05/02/2014 05:21 PM, Andrew Partan wrote:
  Is there some way of ignoring the DMCAC bounces?  That way a message
  From: some...@yahoo.com will not not increase the bounce count of
  all Yahoo, AOL, Hotmail, ATT, MSN, and Comcast users.

 It's difficult. If The local MTA is refused and reports directly to
 Mailman at SMTP time, Mailman will only see the SMTP status, e.g. 554,
 521, or 550 in your examples. It is not possible to distinguish DMARC
 from other failures just by this 5xx status.

 More likely, the local MTA accepted the message from Mailman and is now
 delivering a DSN. If every MTA delivered an RFC 3464 compliant DSN with
 an RFC 1893 extended status code, one could just ignore 5.7.x bounces,
 but even your example services don't all use a 5.7.x code even though
 the RFC is clear that that is the code for security or policy rejection.

 Then there is the fact that many real world MTAs report in their own way
 and don't necessarily provide enough information to tell what the reason
 is. Take a look at Mailman/Bouncers/* to get an idea of what you'd be up
 against.

  Yahoo  ATT say this:
554 5.7.9 Message not accepted for policy reasons.  See
http://postmaster.yahoo.com/errors/postmaster-28.html
 
  AOL says this:
521 5.2.1 :  (DMARC) This message failed DMARC Evaluation
and is being refused due to provided DMARC Policy
 
  Comcast says this:
550 5.2.0 x4fx1n03n5DGQ1A034fysP Message rejected due to
DMARC. Please see
http://postmaster.comcast.net/smtp-error-codes.php#DM01
 
  MSN/Hotmail say this:
550 5.7.0 (BAY0-MCn-Fn) Unfortunately, messages from (N.N.N.N)
on behalf of (yahoo.com) could not be delivered due to
domain owner policy restrictions.)

Yahoo, ATT, MSN, Hotmail, and Google all seem to respond with 5.7.x
status codes. If ignoring 5.7.x responses is a good approach, and a
large fraction (significant majority, I suspect) of users use services
that give 5.7.x responses, and mailman is already able to parse those
responses, then it sounds like ignoring 5.7.x bounces (or counting
them differently) is a viable step to take.
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-06-13 Thread Peter Shute
 On 14 Jun 2014, at 3:23 am, Sparr spa...@gmail.com wrote:
 
 Then there is the fact that many real world MTAs report in their own way
 and don't necessarily provide enough information to tell what the reason
 is. Take a look at Mailman/Bouncers/* to get an idea of what you'd be up
 against.
 
 Yahoo  ATT say this:
 554 5.7.9 Message not accepted for policy reasons.  See
 http://postmaster.yahoo.com/errors/postmaster-28.html
 
 AOL says this:
 521 5.2.1 :  (DMARC) This message failed DMARC Evaluation
 and is being refused due to provided DMARC Policy
 
 Comcast says this:
 550 5.2.0 x4fx1n03n5DGQ1A034fysP Message rejected due to
 DMARC. Please see
 http://postmaster.comcast.net/smtp-error-codes.php#DM01
 
 MSN/Hotmail say this:
 550 5.7.0 (BAY0-MCn-Fn) Unfortunately, messages from (N.N.N.N)
 on behalf of (yahoo.com) could not be delivered due to
 domain owner policy restrictions.)
 
 Yahoo, ATT, MSN, Hotmail, and Google all seem to respond with 5.7.x
 status codes. If ignoring 5.7.x responses is a good approach, and a
 large fraction (significant majority, I suspect) of users use services
 that give 5.7.x responses, and mailman is already able to parse those
 responses, then it sounds like ignoring 5.7.x bounces (or counting
 them differently) is a viable step to take.

It probably(?) can't hurt, but what's the point if each bounce represents an 
undelivered message? Isn't it better to modify the messages so they don't 
bounce?

Peter Shute
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[Mailman-Users] Ignore DMARC bounces?

2014-05-02 Thread Andrew Partan
Is there some way of ignoring the DMCAC bounces?  That way a message
From: some...@yahoo.com will not not increase the bounce count of
all Yahoo, AOL, Hotmail, ATT, MSN, and Comcast users.

Yahoo  ATT say this:
554 5.7.9 Message not accepted for policy reasons.  See
http://postmaster.yahoo.com/errors/postmaster-28.html

AOL says this:
521 5.2.1 :  (DMARC) This message failed DMARC Evaluation
and is being refused due to provided DMARC Policy

Comcast says this:
550 5.2.0 x4fx1n03n5DGQ1A034fysP Message rejected due to
DMARC. Please see
http://postmaster.comcast.net/smtp-error-codes.php#DM01

MSN/Hotmail say this:
550 5.7.0 (BAY0-MCn-Fn) Unfortunately, messages from (N.N.N.N)
on behalf of (yahoo.com) could not be delivered due to
domain owner policy restrictions.)

Andrew Partan
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Re: [Mailman-Users] Ignore DMARC bounces?

2014-05-02 Thread Lindsay Haisley
On Fri, 2014-05-02 at 20:21 -0400, Andrew Partan wrote:
 Is there some way of ignoring the DMCAC bounces?  That way a message
 From: some...@yahoo.com will not not increase the bounce count of
 all Yahoo, AOL, Hotmail, ATT, MSN, and Comcast users.
 
 Yahoo  ATT say this:
   554 5.7.9 Message not accepted for policy reasons.  See
   http://postmaster.yahoo.com/errors/postmaster-28.html
 
 AOL says this:
   521 5.2.1 :  (DMARC) This message failed DMARC Evaluation
   and is being refused due to provided DMARC Policy
 
 Comcast says this:
   550 5.2.0 x4fx1n03n5DGQ1A034fysP Message rejected due to
   DMARC. Please see
   http://postmaster.comcast.net/smtp-error-codes.php#DM01
 
 MSN/Hotmail say this:
   550 5.7.0 (BAY0-MCn-Fn) Unfortunately, messages from (N.N.N.N)
   on behalf of (yahoo.com) could not be delivered due to
   domain owner policy restrictions.)

Set bounce_processing to No.  This will turn off all bounce processing.
To the best of my knowledge, Mailman has no way to tell the difference
between bounces caused by DMARC and those caused by other factors, such
as user unknown.

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Re: [Mailman-Users] Ignore DMARC bounces?

2014-05-02 Thread Mark Sapiro
On 05/02/2014 05:21 PM, Andrew Partan wrote:
 Is there some way of ignoring the DMCAC bounces?  That way a message
 From: some...@yahoo.com will not not increase the bounce count of
 all Yahoo, AOL, Hotmail, ATT, MSN, and Comcast users.


It's difficult. If The local MTA is refused and reports directly to
Mailman at SMTP time, Mailman will only see the SMTP status, e.g. 554,
521, or 550 in your examples. It is not possible to distinguish DMARC
from other failures just by this 5xx status.

More likely, the local MTA accepted the message from Mailman and is now
delivering a DSN. If every MTA delivered an RFC 3464 compliant DSN with
an RFC 1893 extended status code, one could just ignore 5.7.x bounces,
but even your example services don't all use a 5.7.x code even though
the RFC is clear that that is the code for security or policy rejection.

Then there is the fact that many real world MTAs report in their own way
and don't necessarily provide enough information to tell what the reason
is. Take a look at Mailman/Bouncers/* to get an idea of what you'd be up
against.


 Yahoo  ATT say this:
   554 5.7.9 Message not accepted for policy reasons.  See
   http://postmaster.yahoo.com/errors/postmaster-28.html
 
 AOL says this:
   521 5.2.1 :  (DMARC) This message failed DMARC Evaluation
   and is being refused due to provided DMARC Policy
 
 Comcast says this:
   550 5.2.0 x4fx1n03n5DGQ1A034fysP Message rejected due to
   DMARC. Please see
   http://postmaster.comcast.net/smtp-error-codes.php#DM01
 
 MSN/Hotmail say this:
   550 5.7.0 (BAY0-MCn-Fn) Unfortunately, messages from (N.N.N.N)
   on behalf of (yahoo.com) could not be delivered due to
   domain owner policy restrictions.)


-- 
Mark Sapiro m...@msapiro.netThe highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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