Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein

Thank you very much for your attention to this. It’s much appreciated.
Howie



On 12 May 2016, at 23:37, Benny Kjær Nielsen wrote:


On 13 May 2016, at 1:51, Howard Wettstein wrote:

But something is still strange: The Ucr/Google under SOURCES is still 
always spinning. And also there are still those “failed” attempts 
to delete folders. That has not changed.


I believe all of your problems are related to the issue you had with 
moving a hierarchy of mailboxes. I'll contact you off list when I've 
had time to review the data you sent me.


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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Benny Kjær Nielsen

On 13 May 2016, at 1:51, Howard Wettstein wrote:

But something is still strange: The Ucr/Google under SOURCES is still 
always spinning. And also there are still those “failed” attempts 
to delete folders. That has not changed.


I believe all of your problems are related to the issue you had with 
moving a hierarchy of mailboxes. I'll contact you off list when I've had 
time to review the data you sent me.


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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein

Benny,
I think it worked! at least in part…
Apple mail and my iPhone show pretty much what mailmate shows in the 
inboxes.

That’s a relief.
But something is still strange: The Ucr/Google under SOURCES is still 
always spinning. And also there are still those “failed” attempts to 
delete folders. That has not changed.

Howie



On 12 May 2016, at 8:55, Benny Kjær Nielsen wrote:


On 12 May 2016, at 16:38, Howard Wettstein wrote:

I’l work on it later this am. Meanwhile, Apple Mail shows not 138 
messages as you saw, but rather 583 messages in the inbox, with 420 
unread.


This is strange, but the goal is still to make MailMate show 138 
messages, because that's what's in the account. I don't know why Apple 
Mail would show more than that.


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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein
For what it’s worth: I just noticed a sub-folder to INBOX. I didn’t 
need it to I tried to delete it: then it turned red and indicated: 
“(failed)”


On 12 May 2016, at 8:55, Benny Kjær Nielsen wrote:


On 12 May 2016, at 16:38, Howard Wettstein wrote:

I’l work on it later this am. Meanwhile, Apple Mail shows not 138 
messages as you saw, but rather 583 messages in the inbox, with 420 
unread.


This is strange, but the goal is still to make MailMate show 138 
messages, because that's what's in the account. I don't know why Apple 
Mail would show more than that.


--
Benny
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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein

I think I did it right or sort of.
I took all folders offline and then put the INBOX on line. No change 
noted. The Ucr/Google (the main account) under SOURCES is still spinning 
all the time.


When all folders were visible, I noted a few that were in red with the 
indication “(failed)” next to the title. These behaved strangely, 
sometimes sort of resisting going offline or back online.


On 12 May 2016, at 8:55, Benny Kjær Nielsen wrote:


On 12 May 2016, at 16:38, Howard Wettstein wrote:

I’l work on it later this am. Meanwhile, Apple Mail shows not 138 
messages as you saw, but rather 583 messages in the inbox, with 420 
unread.


This is strange, but the goal is still to make MailMate show 138 
messages, because that's what's in the account. I don't know why Apple 
Mail would show more than that.


--
Benny
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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Benny Kjær Nielsen

On 12 May 2016, at 17:27, Howard Wettstein wrote:

Tried to do it, but probably didn’t do it right. When I expand and 
then take offline, does this pertain to the two sources at the top: 
Ucr/Google, and [Gmail] ?? Or just to the actual folders and 
sub-folders?


You can include “[Gmail]” which is just a virtual mailbox within the 
account, but not the account name itself (“Ucr/Google”)-- that takes 
the entire account offline. I want you to take all the mailboxes within 
the account offline, because that then enables you take just a few 
mailboxes in the account online.


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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Benny Kjær Nielsen

On 12 May 2016, at 16:38, Howard Wettstein wrote:

I’l work on it later this am. Meanwhile, Apple Mail shows not 138 
messages as you saw, but rather 583 messages in the inbox, with 420 
unread.


This is strange, but the goal is still to make MailMate show 138 
messages, because that's what's in the account. I don't know why Apple 
Mail would show more than that.


--
Benny
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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein
Tried to do it, but probably didn’t do it right. When I expand and 
then take offline, does this pertain to the two sources at the top: 
Ucr/Google, and [Gmail] ?? Or just to the actual folders and 
sub-folders?



On 12 May 2016, at 2:58, Benny Kjær Nielsen wrote:


On 11 May 2016, at 22:43, Howard Wettstein wrote:

Benny, Thanks for your attention to this. I did check; found a 
message in the Inbox of Apple Mail. I had previously moved it to a 
folder using Mailmate.


The logs show that there really is 138 messages in the INBOX. This 
means the problem is likely to be MailMate (since it only shows you 5 
messages).



and I checked and found it in the right folder.


I assume you checked in MailMate. If you enable the UID column (View 
▸ Columns) then I would expect that this message has no UID. This 
means that the move has not been completed (synchronized with the 
server).



So Mailmate moved it properly.


Not really :( We need to figure out why MailMate does not complete the 
move. I can see that Gmail throttles your traffic. This indicates some 
kind of looping behavior — maybe related to a very large number of 
mailboxes. It also means that you have persistent spinners in the 
mailbox list.


I suggest you take most of your mailboxes offline in the account 
(again to simplify the issue). Hold down ⌥ when you expand the Gmail 
account under SOURCES to expand the entire hierarchy. Then use ⇧ to 
select all of the mailboxes in the account and then use “Mailbox ▸ 
Take Offline”. Finally, take the INBOX online and maybe the 
destination mailbox of the moved message. Then wait to see if this 
synchronizes (spinners stop and the message gets a UID).


Oh, and don't send your logs to the list. They could contain sensitive 
data (mailbox names, email addresses, etc.).


I hope this wasn't too unclear.

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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein
Just noticed: under SOURCES, the Ucr/Google account, which is what we 
have been discussing is a persistent spinner, not the folders under 
UCR/Google, but Ucr/Google itself.



On 12 May 2016, at 2:58, Benny Kjær Nielsen wrote:


On 11 May 2016, at 22:43, Howard Wettstein wrote:

Benny, Thanks for your attention to this. I did check; found a 
message in the Inbox of Apple Mail. I had previously moved it to a 
folder using Mailmate.


The logs show that there really is 138 messages in the INBOX. This 
means the problem is likely to be MailMate (since it only shows you 5 
messages).



and I checked and found it in the right folder.


I assume you checked in MailMate. If you enable the UID column (View 
▸ Columns) then I would expect that this message has no UID. This 
means that the move has not been completed (synchronized with the 
server).



So Mailmate moved it properly.


Not really :( We need to figure out why MailMate does not complete the 
move. I can see that Gmail throttles your traffic. This indicates some 
kind of looping behavior — maybe related to a very large number of 
mailboxes. It also means that you have persistent spinners in the 
mailbox list.


I suggest you take most of your mailboxes offline in the account 
(again to simplify the issue). Hold down ⌥ when you expand the Gmail 
account under SOURCES to expand the entire hierarchy. Then use ⇧ to 
select all of the mailboxes in the account and then use “Mailbox ▸ 
Take Offline”. Finally, take the INBOX online and maybe the 
destination mailbox of the moved message. Then wait to see if this 
synchronizes (spinners stop and the message gets a UID).


Oh, and don't send your logs to the list. They could contain sensitive 
data (mailbox names, email addresses, etc.).


I hope this wasn't too unclear.

--
Benny
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Re: [MlMt] Gmail source is unavailable

2016-05-12 Thread Adam Liter
Hi,
 
After taking Steve's advice to explicitly specify port 993, I am unable
to reproduce the error. If I go back to *not* overtly specifying a port,
everything seems to work fine, even without updating to the release that
you mentioned in this email, Benny.
 
-Adam
 
 
 
On Wed, May 11, 2016, at 04:08, Benny Kjær Nielsen wrote:
> On 9 May 2016, at 21:10, Adam Liter wrote:
>> ...
>> Nonetheless, MailMate on my (other) desktop computer with my Gmail
>> account still works just fine. It's just MailMate on my laptop, and
>> this has only been a problem since connecting to that wifi network at
>> the hotel that I was at.
>> ...
>> Does anybody have any ideas about what might be going on? This only
>> seems to be a problem with Gmail. A different IMAP account is working
>> with MailMate on my laptop.
> Sounds like it's a MailMate bug. I suspect it might be related to the
> OAuth2 authentication used for Gmail accounts, but that's just a wild
> guess. Two things to try:


>  * Try this release[1] of MailMate. I changed a few things regarding
>OAuth2 authentication. This is just in case it makes a difference.
>  * Open the Activity Viewer (⌥⌘0), take the account offline/online,
>wait for it to go unavailable, and then use “Help ▸ Send Server
>Logs”. I'll review the logs.
> Sorry about the late response!
> --
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Links:

  1. https://updates.mailmate-app.com/archives/MailMate_r5244.tbz
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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Howard Wettstein
I’l work on it later this am. Meanwhile, Apple Mail shows not 138 
messages as you saw, but rather 583 messages in the inbox, with 420 
unread.

Howie


On 12 May 2016, at 2:58, Benny Kjær Nielsen wrote:


On 11 May 2016, at 22:43, Howard Wettstein wrote:

Benny, Thanks for your attention to this. I did check; found a 
message in the Inbox of Apple Mail. I had previously moved it to a 
folder using Mailmate.


The logs show that there really is 138 messages in the INBOX. This 
means the problem is likely to be MailMate (since it only shows you 5 
messages).



and I checked and found it in the right folder.


I assume you checked in MailMate. If you enable the UID column (View 
▸ Columns) then I would expect that this message has no UID. This 
means that the move has not been completed (synchronized with the 
server).



So Mailmate moved it properly.


Not really :( We need to figure out why MailMate does not complete the 
move. I can see that Gmail throttles your traffic. This indicates some 
kind of looping behavior — maybe related to a very large number of 
mailboxes. It also means that you have persistent spinners in the 
mailbox list.


I suggest you take most of your mailboxes offline in the account 
(again to simplify the issue). Hold down ⌥ when you expand the Gmail 
account under SOURCES to expand the entire hierarchy. Then use ⇧ to 
select all of the mailboxes in the account and then use “Mailbox ▸ 
Take Offline”. Finally, take the INBOX online and maybe the 
destination mailbox of the moved message. Then wait to see if this 
synchronizes (spinners stop and the message gets a UID).


Oh, and don't send your logs to the list. They could contain sensitive 
data (mailbox names, email addresses, etc.).


I hope this wasn't too unclear.

--
Benny
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Re: [MlMt] "From/Sender" field changing

2016-05-12 Thread Steven M. Bellovin

On 12 May 2016, at 0:15, Kelvin Quee wrote:


Hello,

This may not be a bug.

But I am getting the "From/Sender" field changing automatically to 
"a...@b.com" from my default "From/Send" address "c...@d.com" whenever I 
send/forward an email to "a...@b.com".


This happens despite toggling between "Default account" from "c...@d.com" 
and "depending on context".


Can anyone help?


My understanding is that that happens because there's a message to 
a...@b.com in your outbox.


--Steve Bellovin, https://www.cs.columbia.edu/~smb


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Re: [MlMt] Urgent: inbox discrepancy

2016-05-12 Thread Benny Kjær Nielsen

On 11 May 2016, at 22:43, Howard Wettstein wrote:

Benny, Thanks for your attention to this. I did check; found a message 
in the Inbox of Apple Mail. I had previously moved it to a folder 
using Mailmate.


The logs show that there really is 138 messages in the INBOX. This means 
the problem is likely to be MailMate (since it only shows you 5 
messages).



and I checked and found it in the right folder.


I assume you checked in MailMate. If you enable the UID column (View ▸ 
Columns) then I would expect that this message has no UID. This means 
that the move has not been completed (synchronized with the server).



So Mailmate moved it properly.


Not really :( We need to figure out why MailMate does not complete the 
move. I can see that Gmail throttles your traffic. This indicates some 
kind of looping behavior — maybe related to a very large number of 
mailboxes. It also means that you have persistent spinners in the 
mailbox list.


I suggest you take most of your mailboxes offline in the account (again 
to simplify the issue). Hold down ⌥ when you expand the Gmail account 
under SOURCES to expand the entire hierarchy. Then use ⇧ to select all 
of the mailboxes in the account and then use “Mailbox ▸ Take 
Offline”. Finally, take the INBOX online and maybe the destination 
mailbox of the moved message. Then wait to see if this synchronizes 
(spinners stop and the message gets a UID).


Oh, and don't send your logs to the list. They could contain sensitive 
data (mailbox names, email addresses, etc.).


I hope this wasn't too unclear.

--
Benny
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