Re: [MlMt] Error with items in Office365 account Deleted Items folder

2021-05-23 Thread Benny Kjær Nielsen
On 16 May 2021, at 17:16, Christian Bailey via mailmate wrote:

> Every time I start MM I get the below error from my Office365 account. I 
> disabled all the non-mail folders, but am getting this error for two items in 
> my Deleted Items folder.
>
> There are of course calendar, contact, and task items in Deleted Items, but 
> apparently only two of them are causing this error, and it only started a 
> couple of days ago.

In my opinion, those items should not be in Deleted Items. It's a mess that 
these items/folders are available over IMAP at all and I have no idea why 
Exchange does this.

> I do want MM to index the mail in Deleted Items.

Of course.

> I tried to deleted the problem items, but can’t figure out how to identify 
> them: messages with those UIDs are not in the folder in MM. I can access the 
> folder in Outlook for Windows but don’t know how to see UIDs?

Yes, this is tricky when MailMate cannot fetch them and therefore knows nothing 
about them. You can use MailMate to see where they are located relative to 
other messages (based on UID). There's a chance that they'll date-wise be in 
the same “area”.

> "MailMate encountered the following error: “Failed to fetch data for 1 
> messages.”.

Maybe also use the Activity Viewer in MailMate to see what exactly the server 
tells you when this fails. There's a chance though that it's just some kind of 
nonsensical error number after a so-called “BAD” IMAP response.

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Re: [MlMt] error "Mailbox unexpectedly already exists"

2019-10-21 Thread Shoshanna Green

On 21 Oct 2019, at 14:49, Sam Hathaway wrote:

Try unsubscribing from the mailbox in Edit IMAP Account > Edit 
Subscriptions maybe?


Huh, it wasn't even showing there. So I went into my Gmail labels again 
and turned on Show in IMAP for it, and now it is subscribed to in 
Mailmate's Edit Subscriptions, and I haven't seen the error pop up in a 
couple of hours. If it does appear again -- it always seemed to pop up 
at random -- I'll try unsubscribing from it in Mailmate while leaving 
Show in IMAP on in Gmail... Thanks for the suggestion!


Shoshanna Green
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Re: [MlMt] error "Mailbox unexpectedly already exists"

2019-10-21 Thread Sam Hathaway
Try unsubscribing from the mailbox in Edit IMAP Account > Edit 
Subscriptions maybe?


I’ve sometimes had luck getting mailboxes unstuck by unsubscribing, 
taking MlMt offline, back online, refreshing the IMAP folder list, etc.


Not sure if it’ll work in your case but it’s another knob to fiddle 
with.


On 21 Oct 2019, at 14:45, Shoshanna Green wrote:

I'm still hoping someone can offer some suggestions for how to clear 
this error? I can send and receive mail through MailMate just fine, 
but the error message still appears every now and then.


Thanks,

Shoshanna Green

On 14 Oct 2019, at 11:31, Shoshanna Green wrote:

I tried to clean up some of my Gmail labels in this account, and 
obviously messed something up, because  MailMate keeps popping up the 
following message:


MailMate encountered the following error: “Mailbox unexpectedly 
already exists. Command: 'I6 CREATE "[Gmail]/Sent Mail"'.”.


Mailbox: “[Gmail]/Sent Mail”.


with options of "retry", "take account offline," and "try again 
later." I've been clicking the latter.


I tried going back to my Gmail "manage labels" page on the Web at 
mail.google.com and deleting the "[Gmail]/Sent Mail" label (which 
never has any messages in it anyway), but that doesn't stop the error 
message from appearing, and when I check, the label has reappeared in 
Gmail's Web access.


When I look at the [Gmail]/Sent Mail mailbox for this account in 
MailMate, it's greyed out and marked "(failed)", and MailMate reports 
about 600 messages in it, even though Gmail looked at through Web 
access says the label has 0 messages.


My other Gmail account also has a "[Gmail]/Sent Mail" mailbox in 
MailMate, but it's greyed out and marked "(offline)". I tried taking 
the "[Gmail]/Sent Mail" mailbox that's throwing an error offline as 
well, and the attempt failed with the same "mailbox unexpectedly 
already exists" error.


The mailing list archive includes a message from Sherman Wilcox this 
past March who had the same problem, and Benny said "this was solved 
off list. It was related to the Archive mailbox somehow having become 
unsubscribed (client side) and MailMate did not handle this well." 
But MailMate's Archive mailbox for this account seems fine -- I don't 
use it and there's nothing in it, but it's not greyed out or offline 
or anything.


Can anyone advise? I promise I'll never try to tidy up Gmail again...



Shoshanna Green
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Re: [MlMt] error "Mailbox unexpectedly already exists"

2019-10-21 Thread Shoshanna Green
I'm still hoping someone can offer some suggestions for how to clear 
this error? I can send and receive mail through MailMate just fine, but 
the error message still appears every now and then.


Thanks,

Shoshanna Green

On 14 Oct 2019, at 11:31, Shoshanna Green wrote:

I tried to clean up some of my Gmail labels in this account, and 
obviously messed something up, because  MailMate keeps popping up the 
following message:


MailMate encountered the following error: “Mailbox unexpectedly 
already exists. Command: 'I6 CREATE "[Gmail]/Sent Mail"'.”.


Mailbox: “[Gmail]/Sent Mail”.


with options of "retry", "take account offline," and "try again 
later." I've been clicking the latter.


I tried going back to my Gmail "manage labels" page on the Web at 
mail.google.com and deleting the "[Gmail]/Sent Mail" label (which 
never has any messages in it anyway), but that doesn't stop the error 
message from appearing, and when I check, the label has reappeared in 
Gmail's Web access.


When I look at the [Gmail]/Sent Mail mailbox for this account in 
MailMate, it's greyed out and marked "(failed)", and MailMate reports 
about 600 messages in it, even though Gmail looked at through Web 
access says the label has 0 messages.


My other Gmail account also has a "[Gmail]/Sent Mail" mailbox in 
MailMate, but it's greyed out and marked "(offline)". I tried taking 
the "[Gmail]/Sent Mail" mailbox that's throwing an error offline as 
well, and the attempt failed with the same "mailbox unexpectedly 
already exists" error.


The mailing list archive includes a message from Sherman Wilcox this 
past March who had the same problem, and Benny said "this was solved 
off list. It was related to the Archive mailbox somehow having become 
unsubscribed (client side) and MailMate did not handle this well." But 
MailMate's Archive mailbox for this account seems fine -- I don't use 
it and there's nothing in it, but it's not greyed out or offline or 
anything.


Can anyone advise? I promise I'll never try to tidy up Gmail again...



Shoshanna Green
shoshan...@gmail.com
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Re: [MlMt] error 1002 when using Command menu for Omnifocus integration

2019-05-31 Thread Benny Kjær Nielsen

On 21 May 2019, at 20:58, Michael Dunston wrote:

I am on a new MBP with a clean install of MacOS 10.14.5, with Mailmate 
version 1.12.4 (5594) and the current App Store version of OmniFocus 
(version 3.3.2/GM-v123.20) and am getting the following error when 
attempting to use the Command menu to add messages into OmniFocus:


“1002   osascript is not allowed to send keystrokes.”

I have checked the System Preferences -> Security & Privacy -> Privacy 
-> Automation” settings as mentioned on the list, and Mailmate.app 
is displayed with OmniFocus.app and System Events.app listed and 
checked.  Curiously though, even with the error it seems to 
intermittently work. (sometimes, but not always)


Does this issue persist with the latest release of MailMate?

This type of issue can be very hard to debug since a lot of system 
permissions are involved (and multiple applications), but I don't 
currently have identical user reports (that might be a sign that it's a 
local issue of some sort).


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Re: [MlMt] Error message

2019-02-11 Thread Benny Kjær Nielsen

On 7 Feb 2019, at 11:53, Robert Brenstein wrote:


This msg started popping up lately

IMAP problem for xxx@ account
MailMate encountered the following error: “Server response: “* BAD 
command line limit exceeded”.”.


What does it mean? Taking account offline is not a real option as this 
is the main email account.


Apparently, MailMate generates an IMAP command which is longer than what 
the server allows (whatever that limit is). I can tell you more (and 
maybe change something in MailMate) if you send me some logs. Open the 
Activity Viewer, trigger the error, and then use ”Help ▸ Send Server 
Logs”.


(Sorry about the late reply on this issue.)

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Re: [MlMt] Error message

2016-05-11 Thread Benny Kjær Nielsen

On 10 May 2016, at 3:51, Howard Wettstein wrote:

Sequence of steps: for some reason, a first level folder (with lots of 
subfolders) got moved and I found this first level folder and all 
it’s contents as a subfolder of another folder. So I tried to move 
the whole thing to be where it belongs, as a first level folder. I did 
it by drag and drop and the stuff (all or certainly most of it) did 
move, but I can’t delete what remains as an extensive sub-folder. I 
can’t imagine that this is clear. Anyway, I’m happy to explain 
further.


I'll contact you off list for more details. I'm going to need some files 
with possibly private information.


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Re: [MlMt] Error message

2016-05-09 Thread Howard Wettstein
Relining does not help. Here’s the situation and the sequence of 
steps:


I have lots of folders and subfolders; it’s a gmail account but 
through my university and the address is ho...@ucr.edu
I had been using Apple Mail, but I much prefer your program. I’m just 
learning as I go.


Sequence of steps: for some reason, a first level folder (with lots of 
subfolders) got moved and I found this first level folder and all it’s 
contents as a subfolder of another folder. So I tried to move the whole 
thing to be where it belongs, as a first level folder. I did it by drag 
and drop and the stuff (all or certainly most of it) did move, but I 
can’t delete what remains as an extensive sub-folder. I can’t 
imagine that this is clear. Anyway, I’m happy to explain further.

Howie



On 7 May 2016, at 0:33, Benny Kjær Nielsen wrote:


On 6 May 2016, at 22:48, Howard Wettstein wrote:

MailMate encountered the following error: “Server response: “N5 
NO [NONEXISTENT] Unknown folder. (Failure) [THROTTLED]”. Command 
attempted: “N5 DELETE "Philosophy: People/Professional/OLD"”.”.

Mailbox: “Philosophy: People/Professional/OLD”.

I’m trying to move a misplaced folder to a better location. It’s 
mostly done but the old one won’t delete. The above is the error 
message.


It looks like it's already deleted, but for some reason MailMate does 
not know this. Relaunching might clear this up, but if it doesn't then 
I'd like to debug the issue. (Ideally, I'd like a sequence of steps 
which reproduces the issue, but that might be tricky since I suspect 
race conditions could be involved.)


There's a (possibly) separate issue. The `[THROTTLED]` part of the 
response means that there has been more traffic between you and the 
server than Google allows. This should only happen when initially 
synchronizing a large account. Otherwise, it's a sign that something 
is “looping”. Is it a large account in terms of the number of 
messages and/or an account with a large number of mailboxes?


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Re: [MlMt] Error message

2016-05-07 Thread Benny Kjær Nielsen

On 6 May 2016, at 22:48, Howard Wettstein wrote:

MailMate encountered the following error: “Server response: “N5 NO 
[NONEXISTENT] Unknown folder. (Failure) [THROTTLED]”. Command 
attempted: “N5 DELETE "Philosophy: People/Professional/OLD"”.”.

Mailbox: “Philosophy: People/Professional/OLD”.

I’m trying to move a misplaced folder to a better location. It’s 
mostly done but the old one won’t delete. The above is the error 
message.


It looks like it's already deleted, but for some reason MailMate does 
not know this. Relaunching might clear this up, but if it doesn't then 
I'd like to debug the issue. (Ideally, I'd like a sequence of steps 
which reproduces the issue, but that might be tricky since I suspect 
race conditions could be involved.)


There's a (possibly) separate issue. The `[THROTTLED]` part of the 
response means that there has been more traffic between you and the 
server than Google allows. This should only happen when initially 
synchronizing a large account. Otherwise, it's a sign that something is 
“looping”. Is it a large account in terms of the number of messages 
and/or an account with a large number of mailboxes?


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Benny Kjær Nielsen

On 22 Jan 2016, at 7:53, Benny Kjær Nielsen wrote:


On 21 Jan 2016, at 23:59, Andrey Ustyuzhanin wrote:


Are there any ideas what can be done to fix this?


When the server does not provide the UID automatically then MailMate 
has various strategies to obtain it and this is likely to be what 
fails. In order to analyze the issue I need you to hold down shift 
(⇧) when clicking “Retry”. This should generate a log file on 
your desktop which you can send to me using “Help ▸ Send 
Feedback”. Don't send it to the list since it's likely to contain 
email addresses and a small bit of the uploaded message.


Thanks for the logs (off list). The problem is this unexpected reply 
from the server:


~~~
08:43:41 S: I6 OK [APPENDUID 1344434475 none] APPEND Completed.
~~~

It tells MailMate that the UIDVALIDITY value of the destination mailbox 
is 1344434475 (which is fine) and that the UID is `none` which is pure 
nonsense (it should be a positive integer). In other words, the problem 
is a server bug with the side effect that MailMate skips its workarounds 
for obtaining a UID. I'll look into fixing that and let you know when I 
have something for you to test.


You are also most welcome to report the issue to Yandex by referencing 
this email (my Russian skills are extremely basic). This is the feedback 
URL from the IMAP log: http://feedback.yandex.ru/?from=mail


A very quick fix for them would be to simply return `OK APPEND 
Completed` if they really cannot provide the UID.


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Benny Kjær Nielsen

On 22 Jan 2016, at 10:47, Benny Kjær Nielsen wrote:

It tells MailMate that the UIDVALIDITY value of the destination 
mailbox is 1344434475 (which is fine) and that the UID is `none` which 
is pure nonsense (it should be a positive integer). In other words, 
the problem is a server bug with the side effect that MailMate skips 
its workarounds for obtaining a UID. I'll look into fixing that and 
let you know when I have something for you to test.


I looked into this and it turns out that I think I already made this 
workaround (to work around a different issue). You should try the latest 
test version: Hold down ⌥ when clicking “Check Now” in the 
Software Update preferences pane (r5205).


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Andrey Ustyuzhanin

Hi Benny,

thanks for letting know.
however this issue was so annoying that I removed IMAP account, added it 
again and the error has gone.


—
Kindest Regards,
Andrey Ustyuzhanin

On 22 Jan 2016, at 15:19, Benny Kjær Nielsen wrote:


On 22 Jan 2016, at 10:47, Benny Kjær Nielsen wrote:

It tells MailMate that the UIDVALIDITY value of the destination 
mailbox is 1344434475 (which is fine) and that the UID is `none` 
which is pure nonsense (it should be a positive integer). In other 
words, the problem is a server bug with the side effect that MailMate 
skips its workarounds for obtaining a UID. I'll look into fixing that 
and let you know when I have something for you to test.


I looked into this and it turns out that I think I already made this 
workaround (to work around a different issue). You should try the 
latest test version: Hold down ⌥ when clicking “Check Now” in 
the Software Update preferences pane (r5205).


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Benny Kjær Nielsen

On 22 Jan 2016, at 13:35, Andrey Ustyuzhanin wrote:

however this issue was so annoying that I removed IMAP account, added 
it again and the error has gone.


That won't help. As soon as you write and send a new message from this 
account then the problem is going to resurface (given that the server 
always returns `none` instead of a UID). When that happens then try the 
latest test release and see if that helps. If not, then generate a new 
set of logs for me.


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Andrey Ustyuzhanin


It works now however )
maybe the problem was caused somehow by sending messages from same 
account using two different mail client (MailMate and mobile one?)


—
Kindest Regards,
Andrey Ustyuzhanin

On 22 Jan 2016, at 15:38, Benny Kjær Nielsen wrote:


On 22 Jan 2016, at 13:35, Andrey Ustyuzhanin wrote:

however this issue was so annoying that I removed IMAP account, added 
it again and the error has gone.


That won't help. As soon as you write and send a new message from this 
account then the problem is going to resurface (given that the server 
always returns `none` instead of a UID). When that happens then try 
the latest test release and see if that helps. If not, then generate a 
new set of logs for me.


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-22 Thread Benny Kjær Nielsen

On 22 Jan 2016, at 14:42, Andrey Ustyuzhanin wrote:


It works now however )
maybe the problem was caused somehow by sending messages from same 
account using two different mail client (MailMate and mobile one?)


The most likely explanation is that it was somehow related to the 
message that MailMate tried to upload. Similar to when Exchange IMAP 
returns a nonsensical error if a message is too big or contains some 
very long lines. The weird thing with Yandex is that it says OK to the 
upload and then fails to provide the UID of the message.


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Re: [MlMt] Error: Unable to obtain UID for message at destination mailbox

2016-01-21 Thread Benny Kjær Nielsen

On 21 Jan 2016, at 23:59, Andrey Ustyuzhanin wrote:


at one of my accounts I'm constantly receiving this error:

	MailMate encountered the following error: “Unable to obtain UID for 
message at destination mailbox.”.

Mailbox: “Sent”.

[...]

Are there any ideas what can be done to fix this?


The error is likely related to moving or uploading a message -- and most 
likely the latter given that it's the Sent mailbox. Some IMAP servers 
are a bit primitive and cannot tell MailMate the identity of the 
uploaded message (its UID) on the server after uploading (known as 
APPEND in IMAP). It could, of course, also be some kind of MailMate bug.


When the server does not provide the UID automatically then MailMate has 
various strategies to obtain it and this is likely to be what fails. In 
order to analyze the issue I need you to hold down shift (⇧) when 
clicking “Retry”. This should generate a log file on your desktop 
which you can send to me using “Help ▸ Send Feedback”. Don't send 
it to the list since it's likely to contain email addresses and a small 
bit of the uploaded message.


Note that it's likely that each retry attempt results in a new copy of 
the message on the server.


You can stop the error messages by deleting the sent message (hold down 
⌥ to use “Message ▸ Delete Now”), but I would expect the same 
thing to happen again when you send another message.


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Re: [MlMt] error: Message contains NUL characters

2014-08-18 Thread Bill Cole

On 18 Aug 2014, at 14:19, Lulie Tanett wrote:


Hi all,

I'm migrating from Mail.app to MailMate and have some offline messages
which I'm putting on Fastmail. A few messages fail to upload and it
gives me this error message:

The IMAP command “APPEND” (to INBOX.ARR Archives) failed with 
server

error: Message contains NUL characters.

It also fails (with the same error) if I try to drag the .emlx file 
from

the Finder directly into MailMate.


That's not good. It's a strong indication that the message files are 
corrupted. It is theoretically possible that they are unusual cases of 
raw binary encoding in email, but it is far more likely that at some 
point they have been damaged by something.


These messages are from 1994-1997 (only a few from these folders 
failed

though; most of them transferred through fine).


So, these are messages that predate the existence of Mail.app and 
presumably were imported into it from something else. That's actually a 
hopeful sign, since it is not hard to get an errant NUL into text data 
by way of an off by one error copying one extra byte in many 
programming languages. If a buggy importing process tacked an extra NUL 
onto the end of each message body in the .emlx files, Mail.app would 
likely never have a problem with it.



Is there anything I can do to fix them?


Maybe.

A Mail .emlx file is essentially a text file with 3 parts: a line with 
the bytesize of the message data, the message data itself, and a short 
XML property list with Mail's metadata for the message. If there's a NUL 
tacked onto the end of the message data, Mail would probably show no 
sign of it and MailMate might not notice it, but it would be lethal when 
sending the message to an IMAP server using the standard mechanism which 
forbids raw NUL characters.


The way I'd attack the emlx files would start with confirming that they 
are not entirely garbage and look like something close to a proper emlx. 
I'm a Unix geek so I'd use 'head' and 'tail', but any text editor should 
work. If the first line is a number and the next dozen or so are email 
headers and the last 16 are a plist (see a valid emlx for what that 
looks like) then you can probably salvage them by pulling the message 
data out, cleaning it of NULs and any other control characters, and 
saving it as a .eml file.

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Re: [MlMt] Error?

2014-03-26 Thread Bill Cole

On 25 Mar 2014, at 19:49, Kee Hinckley wrote:


On 25 Mar 2014, at 13:41, Benny Kjær Nielsen wrote:
You wouldn't happen to know why Yahoo rejects a message with a single 
URL? Is this some kind of spam-detection and if it is, why do they 
suggest adding text to the message (hmm, maybe this is a message 
intended for their web interface)?


My recollection is that they are using it to block potential spam. 
Adding more text to the message in addition to the URL will get it 
past the filter. I think they've had that filter for ages.


That's it.

Most messages consisting of nothing (or almost nothing) but a single URL 
are spam, and in the past such spam was very common. It is much less 
common today (presumably a result of that pattern becoming widespread in 
spam filters) but it is still true that messages like that mostly have 
other strong spam-sign characteristics. Yahoo has had a problem for many 
years of poor maintenance of their unique mail infrastructure, and this 
is one of the externally visible indications: an archaic absolute 
rejection rule based on a message body pattern that uses a custom reply 
code. The state of the art in spam filtering was already moving beyond 
heuristic body patterns as absolute rejection criteria and custom 
extensions of the reply code space by 2000, but many mail systems have 
not kept up with that evolution and Yahoo is one of the most prominent 
examples. Giving away email service for free has a cost...


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Re: [MlMt] Error?

2014-03-25 Thread Bill Cole

On 24 Mar 2014, at 16:23, Benny Kjær Nielsen wrote:


On 24 Mar 2014, at 21:19, Benny Kjær Nielsen wrote:

I do have a Yahoo test account and I could try to find out exactly 
what makes the server return this error (using telnet/openssl),


A quick test with MailMate shows that:

* Sending a message with no subject and no content is not a problem.
* Sending a message with a single URL as content results in the error 
you are also experiencing.


Based on the above, I still think it's a Yahoo issue and not a 
MailMate issue.


Absolutely. However, it is a problem MM could handle better because 
site-unique reply codes are formally within the bounds of what SMTP 
servers can do and expect clients to handle properly. The flexibility 
has a long history:


http://tools.ietf.org/html/rfc821#page-48
http://tools.ietf.org/html/rfc2821#section-4.3.2
http://tools.ietf.org/html/rfc5321#section-4.3.2


Yahoo's SMTP server is a unique piece of software (originally a 
highly-modified derivative of qmail) with spam-detection hacks dating 
back to before there was widespread acceptance of the concept of 
content-based SMTP rejections or of any de facto standard model for how 
such rejections should be expressed. Due to the imbecilic mishandling of 
RFC1893/3463 enhanced status codes by MS Exchange, some MTAs with roots 
in the late 90s chose to define their own custom 5xy reply codes 
following the principles defined in RFC821 as a way of protecting the 
detail text from arbitrary replacement by the worst malware ever 
inflicted on Internet email. (Exchange...)


In practical terms, the right thing for a MUA to do when it gets a 5xy 
reply code at the end-of-data point that it does not recognize is to 
treat it as it would the generic 550 failure reply at that point or any 
other 5xy reply: return the message to an unqueued draft state and alert 
the user to its failure, providing the full unmodified server reply. It 
is reasonable to add the MUAs own interpretation of *STANDARD* reply 
codes and enhanced status codes, as long as there is clear distinction 
between Your grumpy old mail server said THIS and Your friendly 
modern MUA thinks the problem is THUS.


FWIW, the handling of rejection during submission has been almost 
universally shoddy by all MUAs forever, so MM not being as clear  smart 
as it should be in this case is barely a critique at all. Eudora did 
reasonably well by v4...

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Re: [MlMt] Error?

2014-03-25 Thread Benny Kjær Nielsen

On 25 Mar 2014, at 16:11, Bill Cole wrote:

In practical terms, the right thing for a MUA to do when it gets a 5xy 
reply code at the end-of-data point that it does not recognize is to 
treat it as it would the generic 550 failure reply at that point or 
any other 5xy reply: return the message to an unqueued draft state and 
alert the user to its failure, providing the full unmodified server 
reply.


This is actually what happens in MailMate. The message is reopened in 
the composer and a sheet shows the SMTP error reported (verbatim). (It 
doesn't even block MailMate as many of the IMAP errors unfortunately 
still do.)


(But I know there are many other cases MailMate does not handle 
gracefully.)


You wouldn't happen to know why Yahoo rejects a message with a single 
URL? Is this some kind of spam-detection and if it is, why do they 
suggest adding text to the message (hmm, maybe this is a message 
intended for their web interface)?


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Re: [MlMt] Error?

2014-03-25 Thread Kee Hinckley

On 25 Mar 2014, at 13:41, Benny Kjær Nielsen wrote:
You wouldn't happen to know why Yahoo rejects a message with a single 
URL? Is this some kind of spam-detection and if it is, why do they 
suggest adding text to the message (hmm, maybe this is a message 
intended for their web interface)?


My recollection is that they are using it to block potential spam. 
Adding more text to the message in addition to the URL will get it past 
the filter. I think they've had that filter for ages.___
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Re: [MlMt] Error?

2014-03-24 Thread Benny Kjær Nielsen

On 24 Mar 2014, at 13:17, m...@assai.com.au wrote:

I get the following from very simple outgoing emails: an address, a 
subject, and (in the body) a link.



FAILED TO SEND
Unexpected return code 564 (expected 250):
“ :  We were unable to deliver your message. Please try resending 
your message by adding some text.”.


Why the error, and why would adding some text help?


This message is not generated by MailMate. It's the response from the 
server and it's not something I've seen before. Maybe the server 
enforces some unusual restrictions on the content of the email. What is 
the SMTP server address?


The error code 564 doesn't really mean anything (perhaps you mistyped). 
[Here](http://tools.ietf.org/html/rfc5321#section-4.2.3) is the official 
list.


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Re: [MlMt] Error?

2014-03-24 Thread David Green

On 24 Mar 2014, at 14:51, Benny Kjær Nielsen wrote:


On 24 Mar 2014, at 13:17, m...@assai.com.au wrote:

I get the following from very simple outgoing emails: an address, a 
subject, and (in the body) a link.



FAILED TO SEND
Unexpected return code 564 (expected 250):
“ :  We were unable to deliver your message. Please try resending 
your message by adding some text.”.


Why the error, and why would adding some text help?


This message is not generated by MailMate. It's the response from the 
server and it's not something I've seen before. Maybe the server 
enforces some unusual restrictions on the content of the email. What 
is the SMTP server address?


The error code 564 doesn't really mean anything (perhaps you 
mistyped). [Here](http://tools.ietf.org/html/rfc5321#section-4.2.3) is 
the official list.


This looks like the kind message sent back from a listserv when it 
thinks the message is almost exactly the same as a prior one.


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Re: [MlMt] Error?

2014-03-24 Thread m...@assai.com.au

Hi Benny

The 564 was copy-pasted, not typed. If you google:

We were unable to deliver your message. Please try resending your 
message by adding some text


you'll see some other people have received the same response, with the 
same error code. But seems very rare.


The SMTP server is smtp.mail.yahoo.com

Best

David


On 25 Mar 2014, at 6:51, Benny Kjær Nielsen wrote:


On 24 Mar 2014, at 13:17, m...@assai.com.au wrote:

I get the following from very simple outgoing emails: an address, a 
subject, and (in the body) a link.



FAILED TO SEND
Unexpected return code 564 (expected 250):
“ :  We were unable to deliver your message. Please try resending 
your message by adding some text.”.


Why the error, and why would adding some text help?


This message is not generated by MailMate. It's the response from the 
server and it's not something I've seen before. Maybe the server 
enforces some unusual restrictions on the content of the email. What 
is the SMTP server address?


The error code 564 doesn't really mean anything (perhaps you 
mistyped). [Here](http://tools.ietf.org/html/rfc5321#section-4.2.3) is 
the official list.


--
Benny
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Re: [MlMt] Error?

2014-03-24 Thread m...@assai.com.au
This looks like the kind message sent back from a listserv when it 
thinks the message is almost exactly the same as a prior one.


Very strange

Google:

Unexpected return code 564 (expected 250)

gives nothing found at all.

The emails were being sent to individuals, not lists.


On 25 Mar 2014, at 6:55, David Green wrote:


On 24 Mar 2014, at 14:51, Benny Kjær Nielsen wrote:


On 24 Mar 2014, at 13:17, m...@assai.com.au wrote:

I get the following from very simple outgoing emails: an address, a 
subject, and (in the body) a link.



FAILED TO SEND
Unexpected return code 564 (expected 250):
“ :  We were unable to deliver your message. Please try resending 
your message by adding some text.”.


Why the error, and why would adding some text help?


This message is not generated by MailMate. It's the response from the 
server and it's not something I've seen before. Maybe the server 
enforces some unusual restrictions on the content of the email. What 
is the SMTP server address?


The error code 564 doesn't really mean anything (perhaps you 
mistyped). [Here](http://tools.ietf.org/html/rfc5321#section-4.2.3) 
is the official list.


This looks like the kind message sent back from a listserv when it 
thinks the message is almost exactly the same as a prior one.


Dave___
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Re: [MlMt] Error?

2014-03-24 Thread Benny Kjær Nielsen

On 24 Mar 2014, at 21:07, m...@assai.com.au wrote:


The 564 was copy-pasted, not typed. If you google:

We were unable to deliver your message. Please try resending your 
message by adding some text


Yes, I found that too just a few minutes ago (thought it might be you 
asking the question).


you'll see some other people have received the same response, with the 
same error code. But seems very rare.


There was no (useful) answer on the page I found.


The SMTP server is smtp.mail.yahoo.com


Yahoo's IMAP implementation is not impressive and I wouldn't be 
surprised if their SMTP server is buggy too. I do have a Yahoo test 
account and I could try to find out exactly what makes the server return 
this error (using telnet/openssl), but I'm not really interested in 
doing so when I don't think it's a MailMate bug. I probably wouldn't 
even be able to create a workaround (without adding random text to short 
messages which would be really weird).


Perhaps someone else has a special interest in SMTP servers :-) If it 
turns out to be a MailMate bug then I'll naturally fix it.


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Re: [MlMt] Error?

2014-03-24 Thread Benny Kjær Nielsen

On 24 Mar 2014, at 21:19, Benny Kjær Nielsen wrote:

I do have a Yahoo test account and I could try to find out exactly 
what makes the server return this error (using telnet/openssl),


A quick test with MailMate shows that:

* Sending a message with no subject and no content is not a problem.
* Sending a message with a single URL as content results in the error 
you are also experiencing.


Based on the above, I still think it's a Yahoo issue and not a MailMate 
issue.


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