Re: [mailop] no traffic, yet blocked by Hotmail/Outlook/Live

[Udeme Ukutt]

Andreas, you can reply directly to one of the statements/responses you got
with a brief description of the issue

Or - submit a brand new ticket, and then respond with a summarized
description of the issue.

Udeme

On Mon, Apr 4, 2016 at 3:03 PM, Andreas Schamanek  wrote:

>
> On Mon, 4 Apr 2016, at 18:51, Michael Wise wrote:
>
> > Did you actually speak to a human?
>
> Yes, a total of 4.
>
> > I'd suggest asking them to escalate.
>
> I didn't use the word "escalate" but I did ask "how to proceed".
> Haven't heard from the support folks since then.
>
> Escalate to who/where?
>
> I wonder whether I am just a tad bit too polite to provoke escalation.
>
> --
> -- Andreas
>
>:-]
>
>
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[mailop] Looking for Verizon contact

[Wright, Seth - wrightst]

Howdy,

Somehow our MTAs got on VZW’s block list (we’re not on any other public block 
lists that I can tell). I submitted the whitelist form a couple of weeks ago 
for a separate incident and got the “you’re whitelisted” response, but today it 
appears that all four of our MTAs may be blacklisted now. One of my coworkers 
(who is actually working this case) submitted a whitelist request this morning 
and got the “Your IP has been blocked because of spam issues or because your 
ISP indicates that it is dynamically assigned” response.

Could a Verizon postmaster reply off-list to help us resolve this issue? I’d 
appreciate it!

—
seth wright
(no longer the) lead exchange administrator
540.568.2912 (office)
james madison university


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Re: [mailop] no traffic, yet blocked by Hotmail/Outlook/Live

[Andreas Schamanek]

On Mon, 4 Apr 2016, at 18:51, Michael Wise wrote:

> Did you actually speak to a human?

Yes, a total of 4.

> I'd suggest asking them to escalate.

I didn't use the word "escalate" but I did ask "how to proceed".
Haven't heard from the support folks since then.

Escalate to who/where?

I wonder whether I am just a tad bit too polite to provoke escalation.

-- 
-- Andreas

   :-]


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Re: [mailop] no traffic, yet blocked by Hotmail/Outlook/Live

[Michael Wise]

Did you actually speak to a human?
I'd suggest asking them to escalate.

Aloha,
Michael.
-- 
Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
Processed." | Got the Junk Mail Reporting Tool ?

-Original Message-
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Andreas Schamanek
Sent: Monday, April 4, 2016 11:10 AM
To: mailop@mailop.org
Subject: [mailop] no traffic, yet blocked by Hotmail/Outlook/Live


Fellow mailops,

I could need some advice and review: Since more than 2 weeks my IP 
188.40.39.209 is blocked by Microsoft (e.g. (host 
https://na01.safelinks.protection.outlook.com/?url=mx3.hotmail.com=01%7c01%7cmichael.wise%40microsoft.com%7c914a4e4852444f50145608d35cb5b28c%7c72f988bf86f141af91ab2d7cd011db47%7c1=pxU6jAENzt0oKGl87jWS02vX0PCNgWjBSkAgFvqx1r0%3d
 
[65.55.37.104] said: 550 SC-001 (COL004-MC3F7) Unfortunately, messages 
from 188.40.39.209 weren't sent. Please contact your Internet service 
provider since part of their network is on our block list...)

The server went out of business last year. Since then I use it only 
privately, almost zero traffic, strictly tied down, following 
Outlook.com's 
https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fpostmaster.live.com%2fGuidelines.aspx=01%7c01%7cmichael.wise%40microsoft.com%7c914a4e4852444f50145608d35cb5b28c%7c72f988bf86f141af91ab2d7cd011db47%7c1=Fft9mEQ3Y9zDCNoGNL%2bm6TvdvuV%2bIst8I4R%2bwEV0nSw%3d
 , signed up 
on SNDS + JMRP, was never blocked, no reports, never on any 
blacklists, on 
https://na01.safelinks.protection.outlook.com/?url=dnswl.org=01%7c01%7cmichael.wise%40microsoft.com%7c914a4e4852444f50145608d35cb5b28c%7c72f988bf86f141af91ab2d7cd011db47%7c1=%2b5ifO7Mbkk2%2ftGHHUXIGnPfwp1ttaq6LsNmnT4qb%2fsA%3d
 med since years.

Contacted Outlook support 2 times (last time on Friday) via
https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fgo.microsoft.com%2ffwlink%2f%3fLinkID%3d614866=01%7c01%7cmichael.wise%40microsoft.com%7c914a4e4852444f50145608d35cb5b28c%7c72f988bf86f141af91ab2d7cd011db47%7c1=O5Kr3KSY44t1Z3tpuvTSRQTYkFYx5CHxsHNxLes4IPc%3d
 : Since I received 2 
times exactly the same statements even though I asked differently I 
can only assume that nobody there actually took the effort or had the 
access level to look more closely at the case. So I ended up 2 times 
with: [We are] "unable to provide any details about this situation
since we do not have the liberty to discuss the nature of the block."

I am at loss. My only guess now is that there is an error, maybe 
related to the fact that I am running spamtraps with feeds to 
https://na01.safelinks.protection.outlook.com/?url=Uribl.com=01%7c01%7cmichael.wise%40microsoft.com%7c914a4e4852444f50145608d35cb5b28c%7c72f988bf86f141af91ab2d7cd011db47%7c1=RPXYwBeczf1YXXDr%2bPt%2bzPcAENlzA2bVgptomR0r3qw%3d
 and Spamcop.net. That in fact happened once a few years ago, 
so it would not surprise me. But then the explanations I got from 
Hotmail support would be completely off.

Any idea?

-- 
-- Andreas



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[mailop] no traffic, yet blocked by Hotmail/Outlook/Live

[Andreas Schamanek]

Fellow mailops,

I could need some advice and review: Since more than 2 weeks my IP 
188.40.39.209 is blocked by Microsoft (e.g. (host mx3.hotmail.com 
[65.55.37.104] said: 550 SC-001 (COL004-MC3F7) Unfortunately, messages 
from 188.40.39.209 weren't sent. Please contact your Internet service 
provider since part of their network is on our block list...)

The server went out of business last year. Since then I use it only 
privately, almost zero traffic, strictly tied down, following 
Outlook.com's http://postmaster.live.com/Guidelines.aspx , signed up 
on SNDS + JMRP, was never blocked, no reports, never on any 
blacklists, on dnswl.org med since years.

Contacted Outlook support 2 times (last time on Friday) via
http://go.microsoft.com/fwlink/?LinkID=614866 : Since I received 2 
times exactly the same statements even though I asked differently I 
can only assume that nobody there actually took the effort or had the 
access level to look more closely at the case. So I ended up 2 times 
with: [We are] "unable to provide any details about this situation
since we do not have the liberty to discuss the nature of the block."

I am at loss. My only guess now is that there is an error, maybe 
related to the fact that I am running spamtraps with feeds to 
Uribl.com and Spamcop.net. That in fact happened once a few years ago, 
so it would not surprise me. But then the explanations I got from 
Hotmail support would be completely off.

Any idea?

-- 
-- Andreas



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Re: [mailop] Webmail

[Hugo Slabbert]

On Mon 2016-Apr-04 12:34:19 +0100, Stuart Paton  
wrote:


Roundcube is used a fair bit out there but after working for Cloudmark for
8 years in the email security area I am now at Open-Xchange. OX offer a
pretty compelling webmail offering - very google apps or O365 like with the
usual PIM but also cloud storage, VoIP, IM and document editing. Comcast,
Cablevision,1&1, Vodafone Germany, Orange, VirginMedia UK using/moving to
it.

Community use license for it for non-comm purposes. See oxpedia.org

That's all I am saying. Feel free to check it out and give me a shout if
you want.

Stuart

On 3 April 2016 at 22:14, Renaud Allard via mailop 
wrote:




On 03/04/16 21:18, Doug Barton wrote:


Sorry if this is off topic, but I'm just curious what folks are using
for webmail nowadays.



roundcube was fine at some point, but rainloop replaced it fine and is
ways faster.




Horde, though for a personal box rather than corp or service provider.  Was
using roundcube before, but I use the groupware/PIM bits as well, and that
was less "cohesive" in roundcube whereas it's horde's bread and butter.

I've also been seeing a decent amount of "ZimbraWebClient" in X-Mailer
strings for corp or hosted-looking domains, with "Zoho Mail" to a lesser 
degree.


--
Hugo


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Re: [mailop] Webmail

[Joel Beckham]

We use google apps.

On Sun, Apr 3, 2016 at 1:18 PM, Doug Barton  wrote:

> Sorry if this is off topic, but I'm just curious what folks are using for
> webmail nowadays.
>
> Doug
>
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-- 
JOEL BECKHAM
Scalability Architect
[image: BombBomb | Face to Face with more people, more often]
W: BombBomb.com 
[image: BombBomb | Face to Face with more people, more often]
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Re: [mailop] Webmail

[Stuart Paton]

Roundcube is used a fair bit out there but after working for Cloudmark for
8 years in the email security area I am now at Open-Xchange. OX offer a
pretty compelling webmail offering - very google apps or O365 like with the
usual PIM but also cloud storage, VoIP, IM and document editing. Comcast,
Cablevision,1&1, Vodafone Germany, Orange, VirginMedia UK using/moving to
it.

Community use license for it for non-comm purposes. See oxpedia.org

That's all I am saying. Feel free to check it out and give me a shout if
you want.

Stuart

On 3 April 2016 at 22:14, Renaud Allard via mailop 
wrote:

>
>
> On 03/04/16 21:18, Doug Barton wrote:
>
>> Sorry if this is off topic, but I'm just curious what folks are using
>> for webmail nowadays.
>>
>>
> roundcube was fine at some point, but rainloop replaced it fine and is
> ways faster.
>
>
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