[mailop] GPT Question: IP Rep Domain Rep discrepancies

2020-01-28 Thread Marc Goldman via mailop
Hi Folks,

We have a domain on 1 IP that we got to High Rep in both IP and Domain.

Within the last 2 weeks, the IP went to low but the domain rep has not swayed 
from High.

Does anyone have any ideas why this would happen and what we can do to fix it?

Thanks!

Marc Goldman
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Re: [mailop] mail.com rep on the list?

2020-01-28 Thread Bernardo Reino via mailop

Hello,

On Tue, 28 Jan 2020, Kenneth Vedder via mailop wrote:


Was wondering if there was anyone representing mail.com on the list.
It appears that I've been blacklisted and can't get a response from the
usual channels.


The error you show below is from gmx and not from mail.com (?)


(host mx01.gmx.net[212.227.17.4] refused to talk to me: 554-gmx.net
(mxgmx101) Nemesis ESMTP Service not available 554-No SMTP service 554-IP
address is black listed. 554 For explanation visit
https://postmaster.gmx.net/en/error-messages?ip=64.246.100.11&c=bip)

Anyone have any advice on how to reach a real person there? I've tried a
couple of different forms, but got nothing back.


According to the link you received with the 554 your sending IP is on some 
blacklist. Unfortunately it doesn't say which. But it does tell you (cf. 
https://postmaster.gmx.net/en/faq-administrator#RBL) that you should 
contact the BL operator (and not gmx, presumably), suggesting you check at 
www.dnsbl.info.


Did you do that?


Thanks,
Ken


Good luck.


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[mailop] Symantec/Messagelabs changes / over aggressive?

2020-01-28 Thread Scott Mutter via mailop
Anybody seen a recent change in the way Symantec is listing IP.  The ones 
listed at:

https://ipremoval.sms.symantec.com/

Since the first of the year, I've seen several of our IPs getting listed in 
this blacklist - but not in any other blacklists.

Is there anybody from Symantec (or whatever this company is called now, 
Broadcom?) on this list?

It really grind my gears that there is no way to actually communicate with 
Symantec about this list.  They list IPs, and you have to go to their form, 
fill it out, and plead with them to contact you to inquire further about why 
the IP is listed, but those pleads fall on deaf ears - I never hear anything 
back from them.


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[mailop] mail.com rep on the list?

2020-01-28 Thread Kenneth Vedder via mailop
Hey all,

Was wondering if there was anyone representing mail.com on the list.
It appears that I've been blacklisted and can't get a response from the
usual channels.

(host mx01.gmx.net[212.227.17.4] refused to talk to me: 554-gmx.net
(mxgmx101) Nemesis ESMTP Service not available 554-No SMTP service 554-IP
address is black listed. 554 For explanation visit
https://postmaster.gmx.net/en/error-messages?ip=64.246.100.11&c=bip)

Anyone have any advice on how to reach a real person there? I've tried a
couple of different forms, but got nothing back.

Thanks,
Ken
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