Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Marc Paré
Le 2021-04-28 à 05 h 50, Mike Saunders a écrit :
>> So, yes, I am for this. As far as frequency, I favour every the three
>> month info-bar. I think every second month a little too quick. I would
>> also favour more like:
>>
>> * after 3 months -- info-bar on "Get Involved"
>> * after 6 months -- info-bar on "Donate to support ..."
> That's the current setup that we're using, so you think it's best to
> leave it like that -- is that right?
>
Yes, I am in favour to leave it as is. Perhaps doing a blind test with
some people unfamiliar or new with the suite and asking them to suggest
a particular frequency off the top of their heads. They may have a more
meaningful impression of this particular question. Perhaps asking the
same question in the various user mailinglists?

Cheers,

Marc

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Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Telesto

Op 28-4-2021 om 11:50 schreef Mike Saunders:

To be transparent of these info-bars, I would like it to appear
somewhere on the official LibreOffice site where the frequency is shown
and perhaps also the rationale for the frequency and a good explanation
of what is meant as "Get Involved" and "Donate ..." (or linked to their
appropriate pages). Make it clear as to where the money is being
invested and to the German non-profit/charitable laws governing the use
of the money ... do the German non-profit/charitable laws/rules force
the project to spend all of the donation income within that fiscal year?

The https://www.libreoffice.org/donate/ page that we link to has an
infographic on the right showing what the money is being used for, and
some text underneath about the non-profit status. There's also a link to
"financials and budget", although it's further down the right-hand
column. We're working on a website redesign now, so maybe we can make
those more prominent on the donate page...

Not to nag, but well I still struggle with the whole donation topic.
As I personally perceive it as kind of misleading (easy to misconceive). 
In the sense that especially bugfixing (but maybe also features),
being outside of the scope of TDF . Obviously infra, meetings, 
documentation and such is also important.


However people do see  a relation between donation and bugfixing. Or to 
phrase it differently.
Some say, I have donated, why is bug XYZ not gone. This obviously not 
how it works,
but implies a relation between donation to bugfixing. And that's what I 
would expect to. But that's exactly how it not works.
No money is flowing to development directly.  And actually can't flow, 
because of the non-profit status and rules attached.
Donations maybe also thank you to developers who fixed something, while 
TDF being kind of unrelated.


TDF needs funding to obviously. All the other stuff is also important.
However the whole mystery around TDF and spending makes kind of public 
secret.
You have to make study to actually know about the 'broken transfer 
system' regarding bugfixing
You're actually doing more 'good' by buying LibreOffice from eco-system 
partners, IMHO.


And yes, this is not marketing topic, but well marketing circling around 
the hairy area by putting info-banners inside LibreOffice.

Same for the banners on libreoffice.org download page.

And well I know this "being topic" for quite a while. Meeks written 
enough about it. And where still is some status quo land. Still hoping 
for a change; a fix.

Current situation is one 'Big ball of mud' to me.

Note: simply mentioning it; not expecting marketing to sort this out 
(but it does play in the background)


Cheers,
Telesto



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Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Mike Saunders
Hi Telesto,

On 28.04.21 16:32, Telesto wrote:
>
> Some say, I have donated, why is bug XYZ not gone. This obviously not
> how it works,
> but implies a relation between donation to bugfixing. And that's what I
> would expect to. But that's exactly how it not works.

Thanks for your feedback -- especially good to hear, given how involved
you are on Bugzilla. And indeed, I've seen this happen sometimes too.

I think we can say that *some* donations help with bugfixing: TDF
employs Xisco to manage the QA project, for instance, and organise Bug
Hunting Sessions.

> You're actually doing more 'good' by buying LibreOffice from eco-system
> partners, IMHO.

This is something we often say, when people request new features: TDF is
the small non-profit at the "core" of LibreOffice, but most of the new
feature development is done by ecosystem companies and independent
developers. So donations are very much welcome to keep the project going
smoothly as a whole, but for individual features, people should contact
companies/developers: https://www.documentfoundation.org/gethelp/developers/

> Note: simply mentioning it; not expecting marketing to sort this out
> (but it does play in the background)

It's all part of the bigger picture indeed, so thanks for bringing it up!

Cheers,
Mike

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Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Sreekanth V K
As others have pointed out we can have many ways to contribute and support the 
TDF. Is it possible to merge that info together and others can choose according 
to their capacity?

Frequent request may not be a good idea. I think an interval of six months 
would be good so that it won't look like forcing people.

Sincerely,
Sreekanth

Sent from ProtonMail mobile

 Original Message 
On 28 Apr 2021, 15:20, Mike Saunders wrote:

> Hi Marc,
>
> Thanks for your feedback!
>
> On 27.04.21 20:18, Marc Paré wrote:
>>
>> IMO, best we consider all categories of donations to the project,
>> whether it be code, design, QA, Docs, Marketing, Advocacy, financial
>> supporters to the project (this is our donor-base). If one is assuming
>> that the code alone has made the project what it is, then, it would be a
>> sad statement on the TDF/LibreOffice project and would do nothing more
>> than be-little all of the other contributors donation to time, help and
>> financial support to make LibreOffice so great a project.
>
> Yes, I agree, which is why the "Get involved" infobar button points to
> this general page, rather than one specifically about coding:
>
> https://www.libreoffice.org/community/get-involved/
>
> This page tries to highlight the many different ways to get involved,
> and has non-coding "bite-size tasks" at the start too.
>
>> So, yes, I am for this. As far as frequency, I favour every the three
>> month info-bar. I think every second month a little too quick. I would
>> also favour more like:
>>
>> * after 3 months -- info-bar on "Get Involved"
>> * after 6 months -- info-bar on "Donate to support ..."
>
> That's the current setup that we're using, so you think it's best to
> leave it like that -- is that right?
>
>> To be transparent of these info-bars, I would like it to appear
>> somewhere on the official LibreOffice site where the frequency is shown
>> and perhaps also the rationale for the frequency and a good explanation
>> of what is meant as "Get Involved" and "Donate ..." (or linked to their
>> appropriate pages). Make it clear as to where the money is being
>> invested and to the German non-profit/charitable laws governing the use
>> of the money ... do the German non-profit/charitable laws/rules force
>> the project to spend all of the donation income within that fiscal year?
>
> The https://www.libreoffice.org/donate/ page that we link to has an
> infographic on the right showing what the money is being used for, and
> some text underneath about the non-profit status. There's also a link to
> "financials and budget", although it's further down the right-hand
> column. We're working on a website redesign now, so maybe we can make
> those more prominent on the donate page...
>
> Cheers,
> Mike
>
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Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Mike Saunders
Hi Sreekanth,

On 28.04.21 12:31, Sreekanth V K wrote:
>
> As others have pointed out we can have many ways to contribute and
> support the TDF. Is it possible to merge that info together and others
> can choose according to their capacity?

The https://www.libreoffice.org/community/get-involved/ pages shows the
many different ways to contribute -- is that what you mean? Or is there
something else you think we should add there?

We also have https://whatcanidoforlibreoffice.org which shows the many
different ways to contribute to LibreOffice. Maybe we don't need both
the "Get involved" and "What can I do" sites...

> Frequent request may not be a good idea. I think an interval of six
> months would be good so that it won't look like forcing people.

OK, thanks for your feedback!

Cheers,
Mike

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Re: [libreoffice-marketing] LibreOffice get involved and donation infobars - how often to show them?

2021-04-28 Thread Mike Saunders
Hi Marc,

Thanks for your feedback!

On 27.04.21 20:18, Marc Paré wrote:
>
> IMO, best we consider all categories of donations to the project,
> whether it be code, design, QA, Docs, Marketing, Advocacy, financial
> supporters to the project (this is our donor-base). If one is assuming
> that the code alone has made the project what it is, then, it would be a
> sad statement on the TDF/LibreOffice project and would do nothing more
> than be-little all of the other contributors donation to time, help and
> financial support to make LibreOffice so great a project.

Yes, I agree, which is why the "Get involved" infobar button points to
this general page, rather than one specifically about coding:

https://www.libreoffice.org/community/get-involved/

This page tries to highlight the many different ways to get involved,
and has non-coding "bite-size tasks" at the start too.

> So, yes, I am for this. As far as frequency, I favour every the three
> month info-bar. I think every second month a little too quick. I would
> also favour more like:
> 
> * after 3 months -- info-bar on "Get Involved"
> * after 6 months -- info-bar on "Donate to support ..."

That's the current setup that we're using, so you think it's best to
leave it like that -- is that right?

> To be transparent of these info-bars, I would like it to appear
> somewhere on the official LibreOffice site where the frequency is shown
> and perhaps also the rationale for the frequency and a good explanation
> of what is meant as "Get Involved" and "Donate ..." (or linked to their
> appropriate pages). Make it clear as to where the money is being
> invested and to the German non-profit/charitable laws governing the use
> of the money ... do the German non-profit/charitable laws/rules force
> the project to spend all of the donation income within that fiscal year?

The https://www.libreoffice.org/donate/ page that we link to has an
infographic on the right showing what the money is being used for, and
some text underneath about the non-profit status. There's also a link to
"financials and budget", although it's further down the right-hand
column. We're working on a website redesign now, so maybe we can make
those more prominent on the donate page...

Cheers,
Mike

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