[Mdaemon-L] email tidak diterima error 100054

[Syafril Hermansyah via Mdaemon-L]

On 6/21/24 11:21, Zahedi wrote:
Mohon bantuannya, saya tidak bisa menerima email dari 
charles@comtexsha.com .


Terdapat error “Socket error 10054 - Connection was reset by the other 
side!”


Itu artinya sender memutus koneksi, umumnya terjadi kalau delivery time 
habis atau dirasakan receiver tidak meresponse (koneksi tcp sudah putus).




Fri 2024-06-21 10:21:10.058: 02: <-- BDAT 6052246 LAST

Fri 2024-06-21 10:21:24.647: 04: *  Socket error 10054 - Connection was reset 
by the other side!



Kasus ini terjadi karena sender merasa koneksi tcp sudah terputus.
Dalam kondisi macam ini internet mail server akan retry to send karena 
regulasi internet mengharuskan seperti itu; tetapi dalam kasus sender 
hostnya .outbound.protection.partner.outlook.com biasanya tidak terjadi 
karena server-server mereka run dibelakang proxy/firewall.

Jadi perlu menghubungi sender untuk resend mail yang gagal tersebut.

Agar saat sender bisa sukses kirim mail di kemudian hari, ubah sedikit 
setting firewall agar server mailserv.comtex.co.id bisa di ping dari 
internet.


https://theitbros.com/allow-ping-icmp-echo-requests-on-windows-firewall/

dan atau lakukan whitelist terhadap IP sender host di external firewall 
dan whitelist sender domain di antispam/antivirus server 
mailserv.comtex.co.id; hal ini khususnya untuk mengatasi koneksi yang 
lambat.



--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.1 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Challenges are what make life interesting and overcoming them is what 
makes life meaningful.

--- Joshua J. Marine


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 24.0.0, SecurityGateway 10.0.1

[Mdaemon-L] email tidak diterima error 100054

[Zahedi]

Dear Pak Syafril,

 

Mohon bantuannya, saya tidak bisa menerima email dari
charles@comtexsha.com  .

Terdapat error "Socket error 10054 - Connection was reset by the other
side!"

 

Berikut notifikasi dari server mdaemon.

 

 

 

Fri 2024-06-21 10:21:09.230: 05: Session 08047224; child 0002

Fri 2024-06-21 10:21:09.230: 05: Accepting SMTP connection from
139.219.146.90:32513 to 192.168.100.4:25

Fri 2024-06-21 10:21:09.231: 03: --> 220 mailserv.comtex.co.id ESMTP Fri, 21
Jun 2024 10:21:09 +0700

Fri 2024-06-21 10:21:09.348: 02: <-- EHLO
CHN02-SH0-obe.outbound.protection.partner.outlook.cn

Fri 2024-06-21 10:21:09.348: 03: --> 250-mailserv.comtex.co.id Hello
CHN02-SH0-obe.outbound.protection.partner.outlook.cn [139.219.146.90],
pleased to meet you

Fri 2024-06-21 10:21:09.348: 03: --> 250-ETRN

Fri 2024-06-21 10:21:09.348: 03: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Fri 2024-06-21 10:21:09.348: 03: --> 250-8BITMIME

Fri 2024-06-21 10:21:09.348: 03: --> 250-ENHANCEDSTATUSCODES

Fri 2024-06-21 10:21:09.348: 03: --> 250-PIPELINING

Fri 2024-06-21 10:21:09.348: 03: --> 250-CHUNKING

Fri 2024-06-21 10:21:09.348: 03: --> 250 SIZE

Fri 2024-06-21 10:21:09.466: 02: <-- MAIL FROM:mailto:charles@comtexsha.com> > SIZE=6098290

Fri 2024-06-21 10:21:09.466: 05: Performing PTR lookup
(90.146.219.139.IN-ADDR.ARPA)

Fri 2024-06-21 10:21:09.489: 05: *  D=90.146.219.139.IN-ADDR.ARPA TTL=(60)
PTR=[mail-sh0chn02on2090.outbound.protection.partner.outlook.cn]

Fri 2024-06-21 10:21:09.712: 05: *
D=mail-sh0chn02on2090.outbound.protection.partner.outlook.cn TTL=(60)
A=[139.219.146.90]

Fri 2024-06-21 10:21:09.712: 05:  End PTR results

Fri 2024-06-21 10:21:09.712: 05: Performing IP lookup
(CHN02-SH0-obe.outbound.protection.partner.outlook.cn)

Fri 2024-06-21 10:21:09.720: 05: *
D=CHN02-SH0-obe.outbound.protection.partner.outlook.cn TTL=(59)
A=[139.219.146.15]

Fri 2024-06-21 10:21:09.720: 05:  End IP lookup results

Fri 2024-06-21 10:21:09.720: 05: Performing IP lookup (comtexsha.com)

Fri 2024-06-21 10:21:09.727: 05: *  D=comtexsha.com TTL=(11)
A=[222.71.213.42]

Fri 2024-06-21 10:21:09.732: 05: *  P=000 S=000 D=comtexsha.com TTL=(26)
MX=[comtexsha-com.mail.protection.partner.outlook.cn]

Fri 2024-06-21 10:21:09.737: 05: *
D=comtexsha-com.mail.protection.partner.outlook.cn TTL=(8)
A=[139.219.146.10]

Fri 2024-06-21 10:21:09.737: 05: *
D=comtexsha-com.mail.protection.partner.outlook.cn TTL=(8) A=[139.219.17.10]

Fri 2024-06-21 10:21:09.737: 05:  End IP lookup results

Fri 2024-06-21 10:21:09.737: 09: Performing SPF lookup
(CHN02-SH0-obe.outbound.protection.partner.outlook.cn / 139.219.146.90)

Fri 2024-06-21 10:21:09.737: 09: *  Policy (cache): v=spf1
include:spf.protection.partner.outlook.cn wlinclude:sinarmutiara.co.id -all

Fri 2024-06-21 10:21:09.737: 09: *  Evaluating
include:spf.protection.partner.outlook.cn: performing lookup

Fri 2024-06-21 10:21:09.737: 09: *Policy (cache): v=spf1
ip4:42.159.33.192/27 ip4:42.159.161.192/27 ip4:42.159.164.0/24
ip4:42.159.36.0/24 ip4:139.219.16.0/27 ip4:139.219.17.0/24
ip4:139.219.145.0/27 ip4:139.219.146.0/24 ip4:139.219.24.0/22
include:spfa.protection.partner.outlook.cn -

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:42.159.33.192/27: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:42.159.161.192/27: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:42.159.164.0/24: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:42.159.36.0/24: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:139.219.16.0/27: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:139.219.17.0/24: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:139.219.145.0/27: no
match

Fri 2024-06-21 10:21:09.737: 09: *Evaluating ip4:139.219.146.0/24: match

Fri 2024-06-21 10:21:09.737: 09: *  Evaluating
include:spf.protection.partner.outlook.cn: match

Fri 2024-06-21 10:21:09.737: 09: *  Result: pass

Fri 2024-06-21 10:21:09.737: 09:  End SPF results

Fri 2024-06-21 10:21:09.737: 09: Performing SPF lookup (comtexsha.com /
139.219.146.90)

Fri 2024-06-21 10:21:09.738: 09: *  Policy (cache): v=spf1
include:spf.protection.partner.outlook.cn wlinclude:sinarmutiara.co.id -all

Fri 2024-06-21 10:21:09.738: 09: *  Evaluating
include:spf.protection.partner.outlook.cn: performing lookup

Fri 2024-06-21 10:21:09.738: 09: *Policy (cache): v=spf1
ip4:42.159.33.192/27 ip4:42.159.161.192/27 ip4:42.159.164.0/24
ip4:42.159.36.0/24 ip4:139.219.16.0/27 ip4:139.219.17.0/24
ip4:139.219.145.0/27 ip4:139.219.146.0/24 ip4:139.219.24.0/22
include:spfa.protection.partner.outlook.cn -

Fri 2024-06-21 10:21:09.738: 09: *Evaluating ip4:42.159.33.192/27: no
match

Fri 2024-06-21 10:21:09.738: 09: *Evaluating ip4:42.159.161.192/27: no
match

Fri 2024-06-21 10:21:09.738: 09: *Evaluating ip4:42.159.164.0/24: no
match

Fri 2024-06-21 10:21:09.738: 09: *Evaluating ip4:42.159.36.0/24: no
match

Fri 

[Mdaemon-L] Email tidak diterima user (Message chunk received)

[Syafril Hermansyah via Mdaemon-L]

On 4/26/24 13:33, Halim Eka Dani via Mdaemon-L wrote:

Mail ini belum diterima oleh MDaemon karena sender keburu time out
sebelum kirim mail data lengkap.
Dalam kondisi seperti ini sender akan retry to send.



Apa ada masukan lainnya?



Mon 2024-04-22 14:53:00.230: [04236391] *  DNS: 70 second wait for DNS response 
exceeded (DNS Server: 202.62.9.103)



DNS resolvernya diganti dengan yang lebih kuat misalkan: 
202.162.220.220, 202.162.220.110; setidaknya dihapus isian DNS IP 
202.62.9.103.


http://mdaemon.dutaint.co.id/mdaemon/23.5/default-domain-and-servers_dns.html

Periksa lagi smtp-in log setelah Mon 2024-04-22 14:53:00, apakah ada 
transaksi mail lagi dari sender t...@dwiprima.co.id.
Kalau tidak ada, artinya sender server tidak mengikuti regulasi internet 
yang ada, bisa dikirimi email saja untuk kirim ulang mail yang gagal 
kirim di tanggal Mon 2024-04-22






--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learning without thought is labor lost; thought without learning is 
perilous.

--- Confucius (551 BC - 479 BC), The Confucian Analects


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3

[Mdaemon-L] Email tidak diterima user (Message chunk received)

[Halim Eka Dani via Mdaemon-L]

Mas Syafril,

> Mail ini belum diterima oleh MDaemon karena sender keburu time out 
> sebelum kirim mail data lengkap.
> Dalam kondisi seperti ini sender akan retry to send.

> Message chunk yang diterima baru sebagian, belum lengkap sudah keburu 
> time out.
> Kalau lengkap transkripnya akan seperti ini.

Terima kasih atas informasinya.

> Yang mempengaruhi data transfer terputus adalah tcp filtering, dalam hal 
> ini antivirus.
> Kalau ada antivirus for file terinstall, pastikan tidak  menggaktifkan 
> realtime scanning.
> Antivirus di MDaemon (MDAV) melakukan scanning setelah selesai data 
> transfer, tidak mengganggu transfer data; boleh tetap dipakai.

Saya tidak pasang Antivirus eksternal di server ini, hanya antivirus MDAV.

Dan setelah saya cek ulang message chunking dari domain lain banyak yang 
berhasil seperti di yang bapak sebutkan. Contohnya terlampir berikut.

Wed 2024-04-24 11:11:01.632: [04239077] --> 250 2.1.0 Sender OK
Wed 2024-04-24 11:11:01.633: [04239077] <-- RCPT 
TO:
Wed 2024-04-24 11:11:01.638: [04239077] --> 250 2.1.5 Recipient OK
Wed 2024-04-24 11:11:01.638: [04239077] <-- BDAT 65536
Wed 2024-04-24 11:11:01.641: [04239077] --> 250 2.6.0 Ok, message chunk received
Wed 2024-04-24 11:11:02.296: [04239077] <-- BDAT 3332626 LAST
Wed 2024-04-24 11:11:20.279: [04239077] Message size: 3398162 bytes
Wed 2024-04-24 11:11:20.281: [04239077] Performing DKIM verification
...
Wed 2024-04-24 11:11:20.385: [04239077] *  Result: pass
Wed 2024-04-24 11:11:20.385: [04239077]  End DKIM results
Wed 2024-04-24 11:11:20.395: [04239077] Performing DMARC processing
...
Wed 2024-04-24 11:11:20.440: [04239077] *  Result: pass
Wed 2024-04-24 11:11:20.440: [04239077]  End DMARC results
Wed 2024-04-24 11:11:20.443: [04239077] Passing message through AntiVirus 
(Size: 3398162)...
Wed 2024-04-24 11:11:22.380: [04239077] *  Message is clean (no viruses found) 
scanned by (Cyren AV) (ClamAV)
Wed 2024-04-24 11:11:22.380: [04239077]  End AntiVirus results
Wed 2024-04-24 11:11:22.381: [04239077] Passing message through Spam Filter 
(Size: 3398162)...
...
Wed 2024-04-24 11:11:24.198: [04239077]  End SpamAssassin results
Wed 2024-04-24 11:11:24.198: [04239077] Spam Filter score/req: -1.50/12.0
Wed 2024-04-24 11:11:24.528: [04239077] Message creation successful: 
c:\mdaemon\queues\inbound\md50002037096.msg
Wed 2024-04-24 11:11:24.528: [04239077] --> 250 2.6.0 Ok, message saved 
>
Wed 2024-04-24 11:11:24.531: [04239077] <-- QUIT
Wed 2024-04-24 11:11:24.531: [04239077] --> 221 2.0.0 See ya in cyberspace
Wed 2024-04-24 11:11:24.531: [04239077] SMTP session successful (Bytes in/out: 
3398322/483)

Apa ada masukan lainnya?

Terima kasih

Hormat saya,

H. E. Dani

[Mdaemon-L] Email tidak diterima user (Message chunk received)

[Syafril Hermansyah via Mdaemon-L]

On 4/26/24 11:39, Halim Eka Dani via Mdaemon-L wrote:
Untuk masalah email tidak diterima, tapia da pesan message chunk 
received, itu permasalahannya di mana ya? Apa yang harus dilakukan untuk 
memperbaikinya?



Mon 2024-04-22 14:53:00.476: [04236391] <-- BDAT 4174
Mon 2024-04-22 14:53:00.479: [04236391] --> 250 2.6.0 Ok, message chunk received
Mon 2024-04-22 14:53:00.479: [04236391] Connection closed



Mail ini belum diterima oleh MDaemon karena sender keburu time out 
sebelum kirim mail data lengkap.

Dalam kondisi seperti ini sender akan retry to send.



message chunk received itu permasalahannya di mana ya?



Message chunk yang diterima baru sebagian, belum lengkap sudah keburu 
time out.

Kalau lengkap transkripnya akan seperti ini.


Fri 2024-04-26 00:00:08.492: [83762084] <-- BDAT 4563
Fri 2024-04-26 00:00:08.499: [83762084] --> 250 2.6.0 Ok, message chunk received
Fri 2024-04-26 00:00:10.353: [83762084] <-- BDAT 349561 LAST



Apa yang harus dilakukan untuk memperbaikinya?



Yang mempengaruhi data transfer terputus adalah tcp filtering, dalam hal 
ini antivirus.
Kalau ada antivirus for file terinstall, pastikan tidak  menggaktifkan 
realtime scanning.
Antivirus di MDaemon (MDAV) melakukan scanning setelah selesai data 
transfer, tidak mengganggu transfer data; boleh tetap dipakai.



--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 24.0.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Tell me and I forget. Teach me and I remember. Involve me and I learn.
--- Benjamin Franklin


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 23.5.3, SecurityGateway 9.5.3

[Mdaemon-L] Email tidak diterima user (Message chunk received)

[Halim Eka Dani via Mdaemon-L]

Selamat siang.

Untuk masalah email tidak diterima, tapia da pesan message chunk received, itu 
permasalahannya di mana ya? Apa yang harus dilakukan untuk memperbaikinya?

Hanya terjadi untuk domain dwiprima.co.id.

Terima kasih.

Hormat saya,

H. E. Dani

Mon 2024-04-22 14:51:48.084: [04236391] Session 04236391; child 0001
Mon 2024-04-22 14:51:48.084: [04236391] Accepting SMTP connection from 
185.56.86.134:35328 to 172.16.1.5:25
Mon 2024-04-22 14:51:48.084: [04236391] Location Screen says connection is from 
United States, North America
Mon 2024-04-22 14:51:48.085: [04236391] Performing PTR lookup 
(134.86.56.185.IN-ADDR.ARPA)
Mon 2024-04-22 14:51:48.185: [04236391] *  D=134.86.56.185.IN-ADDR.ARPA TTL=(4) 
PTR=[delivery.antispam.mailspamprotection.com]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.9]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.13]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.0]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.139]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.129]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.0]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.132]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.11]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.134]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.135]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.138]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.12]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.131]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.128]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.10]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.137]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.130]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.4]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.3]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.1]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.133]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.1]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.2]
Mon 2024-04-22 14:51:48.186: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.136]
Mon 2024-04-22 14:51:48.186: [04236391]  End PTR results
Mon 2024-04-22 14:51:48.186: [04236391] --> 220 mail.polagroup.co.id ESMTP Mon, 
22 Apr 2024 14:51:48 +0700
Mon 2024-04-22 14:51:48.406: [04236391] <-- EHLO 
delivery.antispam.mailspamprotection.com
Mon 2024-04-22 14:51:48.406: [04236391] Performing IP lookup 
(delivery.antispam.mailspamprotection.com)
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.13]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.0]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.139]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.129]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.0]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.132]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.87.11]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.134]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.135]
Mon 2024-04-22 14:51:48.407: [04236391] *  
D=delivery.antispam.mailspamprotection.com TTL=(0) A=[185.56.86.138]
Mon 2024-04-22 14:51:48.407: [04236391] *  

[Mdaemon-L] Email tidak diterima

[Syafril Hermansyah via Mdaemon-L]

On 1/2/24 15:05, Dedet Saputra via Mdaemon-L wrote:
Tapi siang ini tidak bisa terima, sudah dicari log di SMTP-in tapi tidak 
menemukan lognya


error dari sender seprti gambar berikut :



Periksa ke dynamic block list apakah ada isian IP 209.41.68.118 atau 
108.166.161.240; jika ada maka dihapus saja.


http://mdaemon.dutaint.co.id/mdaemon/23.5/dynamic-screening_dynamic-blacklist.html

untuk cari tahu kenapa IP tersebut masuk ke dynamic block list, periksa 
ke screening log dan dynscrn log.





--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.5.1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Leadership and learning are indispensable to each other
--- John F. Kennedy


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[Mdaemon-L] Email tidak diterima user

[Hengga KMN]

Selamat pagi pak,

> 
> Sender memutus koneksi sebelum kirim mail data.
> 
> Kalau internet server normal (mengikuti regulasi Internet Mail), akan otomatis
> retry to send.
> Tetapi kelihatannya sender itu run dibelakang firewall (atau smtp proxy)
> sehingga mail servernya tidak tahu ada masalah koneksi tcp yang terputus
> (yang tahu adalah firewall/proxy) dan tidak ada notifikasi ke original sender.
> 
> Jadi lebih baik minta ke sender untuk kirim ulang (resend) mail yang gagal 
> kirim
> tersebut.
> 
Baik pak.
Saya coba info ke admin sender info ini.

Terima kasih.
Hengga

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[Mdaemon-L] Email tidak diterima user

[Syafril Hermansyah via Mdaemon-L]

On 23/08/23 17.44, Hengga KMN wrote:
Mau tanya jika ada log terlampir, apakah emailnya diterima oleh user di 
anjhealthcare.com?



Belum.


Tue 2023-08-22 15:42:05.302: Socket error sending response to DATA
Tue 2023-08-22 15:42:05.303: *  Socket error 10060 - The connection timed out.



Sender memutus koneksi sebelum kirim mail data.

Kalau internet server normal (mengikuti regulasi Internet Mail), akan 
otomatis retry to send.
Tetapi kelihatannya sender itu run dibelakang firewall (atau smtp proxy) 
sehingga mail servernya tidak tahu ada masalah koneksi tcp yang terputus 
(yang tahu adalah firewall/proxy) dan tidak ada notifikasi ke original 
sender.


Jadi lebih baik minta ke sender untuk kirim ulang (resend) mail yang 
gagal kirim tersebut.






--
syafril
---
Syafril Hermansyah


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[Mdaemon-L] Email tidak diterima user

[Hengga KMN]

Selamat sore Pak Syafril,

 

Mau tanya jika ada log terlampir, apakah emailnya diterima oleh user di
anjhealthcare.com?

Mohon bantuan analisanya.

 

Terima kasih.

Hengga


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Tue 2023-08-22 15:41:42.142: Session 347632; child 0001
Tue 2023-08-22 15:41:42.142: Accepting SMTP connection from 40.107.117.68:20199 
to 172.16.24.23:25
Tue 2023-08-22 15:41:42.166: Performing PTR lookup (68.117.107.40.IN-ADDR.ARPA)
Tue 2023-08-22 15:41:42.191: *  D=68.117.107.40.IN-ADDR.ARPA TTL=(59) 
PTR=[mail-tyzapc01on2068.outbound.protection.outlook.com]
Tue 2023-08-22 15:41:42.245: *  
D=mail-tyzapc01on2068.outbound.protection.outlook.com TTL=(5) A=[40.107.117.68]
Tue 2023-08-22 15:41:42.245:  End PTR results
Tue 2023-08-22 15:41:42.246: --> 220 mail.anjhealthcare.com ESMTP Tue, 22 Aug 
2023 15:41:42 +0700
Tue 2023-08-22 15:41:42.325: <-- EHLO 
APC01-TYZ-obe.outbound.protection.outlook.com
Tue 2023-08-22 15:41:42.327: Performing SPF lookup 
(APC01-TYZ-obe.outbound.protection.outlook.com / 40.107.117.68)
Tue 2023-08-22 15:41:42.384: *  Policy: v=spf1 
include:spf.protection.outlook.com -all
Tue 2023-08-22 15:41:42.384: *  Evaluating include:spf.protection.outlook.com: 
performing lookup
Tue 2023-08-22 15:41:42.384: *Policy (cache): v=spf1 ip4:40.92.0.0/15 
ip4:40.107.0.0/16 ip4:52.100.0.0/14 ip4:104.47.0.0/17 ip6:2a01:111:f400::/48 
ip6:2a01:111:f403::/49 ip6:2a01:111:f403:8000::/50 ip6:2a01:111:f403:c000::/51 
ip6:2a01:111:f403:f000::/52 -all
Tue 2023-08-22 15:41:42.384: *Evaluating ip4:40.92.0.0/15: no match
Tue 2023-08-22 15:41:42.384: *Evaluating ip4:40.107.0.0/16: match
Tue 2023-08-22 15:41:42.384: *  Evaluating include:spf.protection.outlook.com: 
match
Tue 2023-08-22 15:41:42.384: *  Result: pass
Tue 2023-08-22 15:41:42.384:  End SPF results
Tue 2023-08-22 15:41:42.384: --> 250-mail.anjhealthcare.com Hello 
mail-tyzapc01on2068.outbound.protection.outlook.com [40.107.117.68], pleased to 
meet you
Tue 2023-08-22 15:41:42.384: --> 250-ETRN
Tue 2023-08-22 15:41:42.384: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Tue 2023-08-22 15:41:42.384: --> 250-8BITMIME
Tue 2023-08-22 15:41:42.384: --> 250-ENHANCEDSTATUSCODES
Tue 2023-08-22 15:41:42.384: --> 250-STARTTLS
Tue 2023-08-22 15:41:42.384: --> 250 SIZE
Tue 2023-08-22 15:41:42.464: <-- STARTTLS
Tue 2023-08-22 15:41:42.464: --> 220 2.7.0 Ready to start TLS
Tue 2023-08-22 15:41:42.627: SSL negotiation successful (TLS 1.2, 256 bit key 
exchange, 256 bit AES encryption)
Tue 2023-08-22 15:41:42.707: <-- EHLO 
APC01-TYZ-obe.outbound.protection.outlook.com
Tue 2023-08-22 15:41:42.709: Performing SPF lookup 
(APC01-TYZ-obe.outbound.protection.outlook.com / 40.107.117.68)
Tue 2023-08-22 15:41:42.709: *  Policy (cache): v=spf1 
include:spf.protection.outlook.com -all
Tue 2023-08-22 15:41:42.709: *  Evaluating include:spf.protection.outlook.com: 
performing lookup
Tue 2023-08-22 15:41:42.709: *Policy (cache): v=spf1 ip4:40.92.0.0/15 
ip4:40.107.0.0/16 ip4:52.100.0.0/14 ip4:104.47.0.0/17 ip6:2a01:111:f400::/48 
ip6:2a01:111:f403::/49 ip6:2a01:111:f403:8000::/50 ip6:2a01:111:f403:c000::/51 
ip6:2a01:111:f403:f000::/52 -all
Tue 2023-08-22 15:41:42.709: *Evaluating ip4:40.92.0.0/15: no match
Tue 2023-08-22 15:41:42.709: *Evaluating ip4:40.107.0.0/16: match
Tue 2023-08-22 15:41:42.709: *  Evaluating include:spf.protection.outlook.com: 
match
Tue 2023-08-22 15:41:42.709: *  Result: pass
Tue 2023-08-22 15:41:42.709:  End SPF results
Tue 2023-08-22 15:41:42.709: --> 250-mail.anjhealthcare.com Hello 
mail-tyzapc01on2068.outbound.protection.outlook.com [40.107.117.68], pleased to 
meet you
Tue 2023-08-22 15:41:42.709: --> 250-ETRN
Tue 2023-08-22 15:41:42.709: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Tue 2023-08-22 15:41:42.709: --> 250-8BITMIME
Tue 2023-08-22 15:41:42.709: --> 250-ENHANCEDSTATUSCODES
Tue 2023-08-22 15:41:42.709: --> 250 SIZE
Tue 2023-08-22 15:41:42.790: <-- MAIL FROM: 
SIZE=146011
Tue 2023-08-22 15:41:42.793: Performing IP lookup 
(APC01-TYZ-obe.outbound.protection.outlook.com)
Tue 2023-08-22 15:41:42.853: *  D=APC01-TYZ-obe.outbound.protection.outlook.com 
TTL=(4) A=[104.47.110.40]
Tue 2023-08-22 15:41:42.853:  End IP lookup results
Tue 2023-08-22 15:41:42.857: Performing IP lookup (tahijaenterprise.com)
Tue 2023-08-22 15:41:42.920: *  P=000 S=000 D=tahijaenterprise.com TTL=(31) 
MX=[tahijaenterprise-com.mail.protection.outlook.com] {104.47.26.10}
Tue 2023-08-22 15:41:42.920:  End IP lookup results
Tue 2023-08-22 15:41:42.921: Performing SPF lookup (tahijaenterprise.com / 
40.107.117.68)
Tue 

[Mdaemon-L] Email Tidak diterima

[Syafril Hermansyah via Mdaemon-L]

On 8/9/23 16:34, Dedet Saputra via Mdaemon-L wrote:

*@Cevalogistics.com

Catatan: bukan diisi
spf Cevalogistics.com


Email direjected penyebabnya apa ya pak..



Mail dikirim melalui server/IP yang tidak terdaftar di SPF host domain 
Cevalogistics.com.
Walaupun SPF policynya neutral, tetapi DMARC nya align dengan SPF 
sehingga ditolak karena DMARC policynya adalah Reject.


Tue 2023-07-25 14:31:00.886: [74323541] --> 550 5.7.0 Message rejected per DMARC policy for Cevalogistics.com 




--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.5.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Education is the power to think clearly, the power to act well in the 
world's work, and the power to appreciate life.

--- Brigham Young


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[Mdaemon-L] Email Tidak diterima

[Dedet Saputra via Mdaemon-L]

On 8/9/2023 3:56 PM, Syafril Hermansyah via Mdaemon-L 
(Mdaemon-L@dutaint.com) wrote:

http://mdaemon.dutaint.co.id/mdaemon/23.0.1/security--spf__sender_id.html


*@Cevalogistics.com

Catatan: bukan diisi
spf Cevalogistics.com


Email direjected penyebabnya apa ya pak..


--

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[Mdaemon-L] Email Tidak diterima

[Syafril Hermansyah via Mdaemon-L]

On 8/9/23 14:41, Dedet Saputra via Mdaemon-L wrote:

Mohon bantuan kami tidak menerima email, Log Berikut :

Bagaimana cara agar email dari domain berikut bisa tetap kami terima.




Tue 2023-07-25 14:30:57.555: [74323541] <-- MAIL 
From: SIZE=2213223



Tue 2023-07-25 14:30:58.150: [74323541] Performing SPF lookup 
(Cevalogistics.com / 185.132.182.40)


Tue 2023-07-25 14:30:58.800: [74323541] * Result: neutral 



Tue 2023-07-25 14:31:00.848: [74323541] Performing DMARC processing
Tue 2023-07-25 14:31:00.885: [74323541] * Checking authentication mechanisms 
for DMARC alignment
Tue 2023-07-25 14:31:00.885: [74323541] * SPF: domain "Cevalogistics.com" did not pass SPF check 



Masukkan domain sender Cevalogistics.com kedalam SPF exempt list

http://mdaemon.dutaint.co.id/mdaemon/23.0.1/security--spf__sender_id.html


*@Cevalogistics.com

Catatan: bukan diisi
spf Cevalogistics.com



--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.5.0 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Semua hal atau semua kesulitan dan semua pemborosan sebetulnya bisa kita 
atasi, kalau mau. Jadi permasalahannya adalah bukan bisa atau tidak 
bisa, tapi mau atau tidak mau.

--- Dahlan Iskan


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[Mdaemon-L] Email tidak diterima recipient

[Syafril Hermansyah via Mdaemon-L]

On 5/2/23 10:17, Bambang Setiawan via Mdaemon-L wrote:

transfernya complete tapi menurut sender recipient belum menerima emailnya.



Tue 2023-05-02 09:49:20.129: [39735662] <-- 250 2.0.0 Ok: queued as 4Q9Pf55fzCzGVpFf. elapsed time 14.940s 



Kalau semua recipient tidak menerimanya di Inbox foldernya, minta 
ditanyakan ke pengelola mail domain @huawei.com.




--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 23.0.2 Beta A
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

I have not failed. I've just found 10,000 ways that won't work.
--- Thomas A. Edison


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[Mdaemon-L] Email tidak diterima recipient

[Bambang Setiawan via Mdaemon-L]

Dear Pak Syafril,


Mohon bantuannya untuk log terlampir apakah ada masalah pak ?, 
transfernya complete tapi menurut sender recipient belum menerima emailnya.


Terima kasih.

Tue 2023-05-02 09:49:17.944: --
Tue 2023-05-02 09:48:55.419: [39735662] REMOTE message: pd35001491623.msg
Tue 2023-05-02 09:48:55.419: [39735662] *  Session 39735662; child 0001
Tue 2023-05-02 09:48:55.420: [39735662] *  From: andi.faturokh...@persada.id
Tue 2023-05-02 09:48:55.420: [39735662] *  To: irwan.p...@huawei.com
Tue 2023-05-02 09:48:55.420: [39735662] *  Subject: Battery Tycoon 
Implementation PERSADA-EJBN
Tue 2023-05-02 09:48:55.420: [39735662] *  Message-ID: 
<002b01d97ca0$65af7730$310e6590$@persada.id>
Tue 2023-05-02 09:48:55.420: [39735662] *  Size: 486275; 


Tue 2023-05-02 09:48:55.420: [39735662] *  Route slip host: huawei.com
Tue 2023-05-02 09:48:55.421: [39735662] *  Route slip port: 25
Tue 2023-05-02 09:48:55.430: [39735662] Resolving MX record for 
huawei.com (DNS Server: 203.119.13.77)...
Tue 2023-05-02 09:48:55.481: [39735662] *  P=010 S=001 D=huawei.com 
TTL=(10) MX=[mx5.huawei.com]
Tue 2023-05-02 09:48:55.481: [39735662] *  P=020 S=002 D=huawei.com 
TTL=(10) MX=[mx8.his.huawei.com]
Tue 2023-05-02 09:48:55.481: [39735662] *  P=030 S=000 D=huawei.com 
TTL=(10) MX=[mx7.huawei.com]
Tue 2023-05-02 09:48:55.481: [39735662] *  P=030 S=003 D=huawei.com 
TTL=(10) MX=[mx9.his.huawei.com]
Tue 2023-05-02 09:48:55.482: [39735662] Attempting SMTP connection to 
mx5.huawei.com
Tue 2023-05-02 09:48:55.482: [39735662] Resolving A record for 
mx5.huawei.com (DNS Server: 203.119.13.77)...
Tue 2023-05-02 09:48:55.484: [39735662] *  D=mx5.huawei.com TTL=(10) 
A=[124.71.93.234]
Tue 2023-05-02 09:48:55.484: [39735662] Attempting SMTP connection to 
124.71.93.234:25

Tue 2023-05-02 09:48:55.484: [39735662] Waiting for socket connection...
Tue 2023-05-02 09:48:55.725: [39735662] *  Connection established 
103.150.114.155:63167 --> 124.71.93.234:25

Tue 2023-05-02 09:48:55.726: [39735662] Waiting for protocol to start...
Tue 2023-05-02 09:49:00.285: [39735662] <-- 220 Welcome to access Huawei 
SMTP service!

Tue 2023-05-02 09:49:00.288: [39735662] --> EHLO mail.persada.id
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-canpmsg-in
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-SIZE 41943040
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-STARTTLS
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-AUTH PLAIN LOGIN
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-ENHANCEDSTATUSCODES
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250-8BITMIME
Tue 2023-05-02 09:49:00.529: [39735662] <-- 250 SMTPUTF8
Tue 2023-05-02 09:49:00.529: [39735662] --> STARTTLS
Tue 2023-05-02 09:49:00.774: [39735662] <-- 220 2.0.0 Ready to start TLS
Tue 2023-05-02 09:49:01.703: [39735662] SSL negotiation successful (TLS 
1.2, TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)
Tue 2023-05-02 09:49:01.705: [39735662] SSL certificate is not valid 
(not signed by recognized CA)

Tue 2023-05-02 09:49:01.705: [39735662] --> EHLO mail.persada.id
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250-canpmsg-in
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250-SIZE 41943040
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250-AUTH PLAIN LOGIN
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250-ENHANCEDSTATUSCODES
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250-8BITMIME
Tue 2023-05-02 09:49:01.946: [39735662] <-- 250 SMTPUTF8
Tue 2023-05-02 09:49:01.946: [39735662] --> MAIL 
From: SIZE=486275

Tue 2023-05-02 09:49:03.188: [39735662] <-- 250 2.1.0 Ok
Tue 2023-05-02 09:49:03.189: [39735662] --> RCPT 
To:

Tue 2023-05-02 09:49:03.431: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:03.431: [39735662] --> RCPT 
To:

Tue 2023-05-02 09:49:05.673: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:05.673: [39735662] --> RCPT To:
Tue 2023-05-02 09:49:05.915: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:05.915: [39735662] --> RCPT 
To:

Tue 2023-05-02 09:49:08.156: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:08.156: [39735662] --> RCPT 
To:

Tue 2023-05-02 09:49:08.398: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:08.398: [39735662] --> RCPT To:
Tue 2023-05-02 09:49:10.640: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:10.640: [39735662] --> RCPT 
To:

Tue 2023-05-02 09:49:10.883: [39735662] <-- 250 2.1.5 Ok
Tue 2023-05-02 09:49:10.883: [39735662] --> DATA
Tue 2023-05-02 09:49:13.173: [39735662] <-- 354 End data with 
.
Tue 2023-05-02 09:49:13.173: [39735662] Sending 
 to [124.71.93.234]

Tue 2023-05-02 09:49:17.494: [39735662] Transfer Complete
Tue 2023-05-02 09:49:20.129: [39735662] <-- 250 2.0.0 Ok: queued as 
4Q9Pf55fzCzGVpFf. elapsed time 14.940s

Tue 2023-05-02 09:49:20.132: [39735662] --> QUIT
Tue 2023-05-02 09:49:21.374: [39735662] <-- 221 2.0.0 Bye
Tue 2023-05-02 09:49:21.374: [39735662] SMTP session successful (Bytes 
in/out: 2989/490938)

Tue 2023-05-02 09:49:21.374: --

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar 

[Mdaemon-L] Email tidak diterima karena SPF Reject

[Syafril Hermansyah via Mdaemon-L]

On 11/18/22 10:19, evirusnadi via Mdaemon-L wrote:

Mohon bantuannya.




Fri 2022-11-18 09:53:00.618: [11159825] --> 250-mail.ipsi.co.id Hello 
out9.antispamcloud.com [199.115.117.7], pleased to meet you
Fri 2022-11-18 09:53:02.904: [11159825] Performing SPF lookup (pajak.go.id / 
199.115.117.7)
Fri 2022-11-18 09:53:02.956: [11159825] *  Policy: v=spf1 +a +mx 
+ip4:103.28.106.0/24 include:_spf.google.com -all
Fri 2022-11-18 09:53:03.010: [11159825] *  Result: fail



Masukkan MX backup domain antispamcloud.com kedalam SPF exempt list.

http://mdaemon.dutaint.co.id/mdaemon/22.0/security--spf__sender_id.html

klik "Exempt List" dan isikan dibaris kosong teratas/bawah

spf antispamcloud.com




--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.5.0 Beta RC1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Banyak yang tidak menyadari bahwa untuk bisa menjadi pemimpin yang baik 
sebenarnya harus pernah membuktikan dirinya pernah menjadi orang yang 
dipimpin.

--- Dahlan Iskan


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 22.0.3, SecurityGateway 8.5.3

[Mdaemon-L] Email tidak diterima karena SPF Reject

[evirusnadi via Mdaemon-L]

Dear Pak Syafril,



Mohon bantuannya.

Terima kasih.



Fri 2022-11-18 09:53:00.217: [11159825] Session 11159825; child 0001

Fri 2022-11-18 09:53:00.217: [11159825] Accepting SMTP connection from
199.115.117.7:53925 to 192.168.0.4:25

Fri 2022-11-18 09:53:00.218: [11159825] --> 220 mail.ipsi.co.id ESMTP
MDaemon 22.0.3; Fri, 18 Nov 2022 09:53:00 +0700

Fri 2022-11-18 09:53:00.618: [11159825] <-- EHLO out9.antispamcloud.com

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-mail.ipsi.co.id Hello
out9.antispamcloud.com [199.115.117.7], pleased to meet you

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-ETRN

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-8BITMIME

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-ENHANCEDSTATUSCODES

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-PIPELINING

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-CHUNKING

Fri 2022-11-18 09:53:00.618: [11159825] --> 250-STARTTLS

Fri 2022-11-18 09:53:00.618: [11159825] --> 250 SIZE 1024

Fri 2022-11-18 09:53:01.021: [11159825] <-- STARTTLS

Fri 2022-11-18 09:53:01.021: [11159825] --> 220 2.7.0 Ready to start TLS

Fri 2022-11-18 09:53:01.844: [11159825] SSL negotiation successful (TLS 1.2,
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)

Fri 2022-11-18 09:53:02.244: [11159825] <-- EHLO out9.antispamcloud.com

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-mail.ipsi.co.id Hello
out9.antispamcloud.com [199.115.117.7], pleased to meet you

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-ETRN

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-8BITMIME

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-ENHANCEDSTATUSCODES

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-PIPELINING

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-CHUNKING

Fri 2022-11-18 09:53:02.244: [11159825] --> 250-REQUIRETLS

Fri 2022-11-18 09:53:02.244: [11159825] --> 250 SIZE 1024

Fri 2022-11-18 09:53:02.645: [11159825] <-- MAIL FROM:
SIZE=6668

Fri 2022-11-18 09:53:02.649: [11159825] Performing PTR lookup
(7.117.115.199.IN-ADDR.ARPA)

Fri 2022-11-18 09:53:02.650: [11159825] *  D=7.117.115.199.IN-ADDR.ARPA
TTL=(288) PTR=[out9.antispamcloud.com]

Fri 2022-11-18 09:53:02.726: [11159825] *  D=out9.antispamcloud.com TTL=(5)
A=[199.115.117.7]

Fri 2022-11-18 09:53:02.726: [11159825]  End PTR results

Fri 2022-11-18 09:53:02.729: [11159825] Performing IP lookup
(out9.antispamcloud.com)

Fri 2022-11-18 09:53:02.730: [11159825] *  D=out9.antispamcloud.com TTL=(5)
A=[199.115.117.7]

Fri 2022-11-18 09:53:02.730: [11159825]  End IP lookup results

Fri 2022-11-18 09:53:02.736: [11159825] Performing IP lookup (pajak.go.id)

Fri 2022-11-18 09:53:02.783: [11159825] *  D=pajak.go.id TTL=(0)
A=[103.72.110.146]

Fri 2022-11-18 09:53:02.896: [11159825] *  P=003 S=002 D=pajak.go.id TTL=(5)
MX=[mx6.pajak.go.id] {103.28.106.50}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=003 S=006 D=pajak.go.id TTL=(5)
MX=[mx5.pajak.go.id] {103.28.106.112}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=008 S=001 D=pajak.go.id TTL=(5)
MX=[mx4.pajak.go.id] {103.28.106.9}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=008 S=007 D=pajak.go.id TTL=(5)
MX=[mx2.pajak.go.id] {103.28.106.91}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=010 S=000 D=pajak.go.id TTL=(5)
MX=[mx1.pajak.go.id] {103.28.106.90}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=010 S=003 D=pajak.go.id TTL=(5)
MX=[mx3.pajak.go.id] {103.28.106.155}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=040 S=004 D=pajak.go.id TTL=(5)
MX=[emailreceiver.pajak.go.id] {103.28.106.152}

Fri 2022-11-18 09:53:02.896: [11159825] *  P=040 S=005 D=pajak.go.id TTL=(5)
MX=[emailsender.pajak.go.id] {103.28.106.151}

Fri 2022-11-18 09:53:02.896: [11159825]  End IP lookup results

Fri 2022-11-18 09:53:02.897: [11159825] Performing SPF lookup
(out9.antispamcloud.com / 199.115.117.7)

Fri 2022-11-18 09:53:02.903: [11159825] *  Result: none; no SPF record in
DNS

Fri 2022-11-18 09:53:02.903: [11159825]  End SPF results

Fri 2022-11-18 09:53:02.904: [11159825] Performing SPF lookup (pajak.go.id /
199.115.117.7)

Fri 2022-11-18 09:53:02.956: [11159825] *  Policy: v=spf1 +a +mx
+ip4:103.28.106.0/24 include:_spf.google.com -all

Fri 2022-11-18 09:53:02.957: [11159825] *  Evaluating +a: no match

Fri 2022-11-18 09:53:02.961: [11159825] *  Evaluating +mx: no match

Fri 2022-11-18 09:53:02.961: [11159825] *  Evaluating +ip4:103.28.106.0/24:
no match

Fri 2022-11-18 09:53:02.961: [11159825] *  Evaluating
include:_spf.google.com: performing lookup

Fri 2022-11-18 09:53:02.961: [11159825] *Policy (cache): v=spf1 include:
_netblocks.google.com include:_netblocks2.google.com
include:_netblocks3.google.com ~all

Fri 2022-11-18 09:53:02.961: [11159825] *Evaluating
include:_netblocks.google.com: performing lookup

Fri 2022-11-18 09:53:02.962: [11159825] *  Policy (cache): v=spf1
ip4:35.190.247.0/24 ip4:64.233.160.0/19 ip4:66.102.0.0/20 ip4:66.249.80.0/20
ip4:72.14.192.0/18 ip4:74.125.0.0/16 ip4:108.177.8.0/21 ip4:173.194.0.0/16
ip4:209.85.128.0/17 

[Mdaemon-L] Email tidak diterima user

[Syafril Hermansyah via Mdaemon-L]

On 11/10/22 08:22, evirusnadi via Mdaemon-L wrote:

 >Mail ini berasal dari MX backup domain ipsi.co.id .
 >Koneksinya time out sebelum sender host mengirimkan mail DATA. karena 
koneksinya

 >lambat.
 >Lokasi sender server ada di Frankfurt Germany.

 >Mestinya sender host akan retry to send.

Perbaikannya seperti apa ya pak?



Kalau bisa lokasi MX backup berada di Indonesia atau Asia Timur/Tenggara 
atau Amerika utara bagian Barat.


MX backup harus bisa (tetap) terima mail untuk allowed domain sekalipun 
Primary MX domain sedang down atau unreachable (koneksi internetnya 
putus/bermasalah).




 >DNS server 122.144.2.2 down, atau tidak mendukung DNS over TCP.
 >Dihapus saja dari daftar DNS resolver.

 >http://mdaemon.dutaint.co.id/mdaemon/22.0/default-domain-and-servers_dns.html 


Saya check DNSnya bermasalah.

Saya sedang mintakan DNS alternative.

Tapi kenapa email lain bisa diterima ya pak?



Karena domain lain tidak pakai DNS record yang panjang/besar.

DNS query ada 3 macam yang standard
1. DNS over UDP (standard)

Untuk query DNS record yang besarnya kurang dari 512 Byte.

2. DNS over EDNS (UDP)

Untuk query DNS record yang besarnya lebih 512 byte s.d 1440 byte.

3. DNS over TCP

Untuk quert DNS record yang besarnya lebih 512 byte dan DNSSec (DNS secure).

DNS masa depan: DOH (DNS over HTTPS) dan DOT (DNS over TLS).
Yang terakhir ini masih tahap trial, dan belum disupport MDaemon (status 
masih Wishlist).
Digunakan untuk mengatasi DNS hijacking yang banyak diterapkan oleh ISP 
di Indonesia, China, Rusia, Iran dan beberapa negara lain.


DNS over TCP diperlukan untuk check SPF, DKIM, DMARC atau PGP/SMIME yang 
recordnya memang panjang, macam SPF recordnya asiaf.co.id


https://www.mail-archive.com/mdaemon-l@dutaint.com/msg44983.html




--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.5.0 Beta RC1
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Competition is the keen cutting edge of business, always shaving away at 
costs.

--- Henry Ford


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 22.0.3, SecurityGateway 8.5.3

[Mdaemon-L] Email tidak diterima user

[evirusnadi via Mdaemon-L]

Dear Pak Syafril,

 


>> Wed 2022-11-09 01:42:44.299: [11074306] --> 250-mail.ipsi.co.id 
>>   Hello out8.antispamcloud.com 
>>   [46.165.223.16], pleased to meet you
>> Wed 2022-11-09 01:48:50.399: [11074306] *  Socket error 10053 - Connection 
>> abort.

>Mail ini berasal dari MX backup domain ipsi.co.id  .
>Koneksinya time out sebelum sender host mengirimkan mail DATA. karena 
>koneksinya 
>lambat.
>Lokasi sender server ada di Frankfurt Germany.

>Mestinya sender host akan retry to send.



Perbaikannya seperti apa ya pak?

 



>Ini salah isian SPF whitelist.
>Mestinya wlinclude:spam tidak perlu ada.

>http://mdaemon.dutaint.co.id/mdaemon/22.0/security--spf__sender_id.html

>hapus isian berikut
>spf spam



Baik pak sudah saya hapus.


>DNS server 122.144.2.2 down, atau tidak mendukung DNS over TCP.
>Dihapus saja dari daftar DNS resolver.

>http://mdaemon.dutaint.co.id/mdaemon/22.0/default-domain-and-servers_dns.html



Saya check DNSnya bermasalah.

Saya sedang mintakan DNS alternative.

 

Tapi kenapa email lain bisa diterima ya pak?

 

 





Best Regards,

 

I―――IHI Group―――I

 

Rusnadi (Mr.）

Management Information System (MIS) Dept.

PT IHI Power Service Indonesia

TEL: +62-254-5750068 / FAX : +62-254-575-0069

E-mail : evirusn...@ipsi.co.id

URL : https://ipsi.co.id  


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 22.0.3, SecurityGateway 8.5.3

[Mdaemon-L] Email tidak diterima user

[Syafril Hermansyah via Mdaemon-L]

On 11/9/22 15:45, evirusnadi via Mdaemon-L wrote:

Mohon dibantu.



Wed 2022-11-09 01:42:44.299: [11074306] --> 250-mail.ipsi.co.id Hello 
out8.antispamcloud.com [46.165.223.16], pleased to meet you
Wed 2022-11-09 01:48:50.399: [11074306] *  Socket error 10053 - Connection 
abort.



Mail ini berasal dari MX backup domain ipsi.co.id.
Koneksinya time out sebelum sender host mengirimkan mail DATA. karena koneksinya 
lambat.

Lokasi sender server ada di Frankfurt Germany.

Mestinya sender host akan retry to send.



Wed 2022-11-09 01:44:47.328: [11074306] *  Policy: v=spf1 
exists:%{ir}.jpn-add.spf.hitachi.co.jp exists:%{i}.spf.hc514-86.ap.iphmx.com 
include:spf.protection.outlook.com +ip4:3.1.97.93 +ip4:52.220.120.23 
+ip4:18.139.89.218 +ip4:13.228.122.177 wlinclude:antispamcloud.com 
wlinclude:spam


Ini salah isian SPF whitelist.
Mestinya wlinclude:spam tidak perlu ada.

http://mdaemon.dutaint.co.id/mdaemon/22.0/security--spf__sender_id.html

hapus isian berikut
spf spam


Wed 2022-11-09 01:45:47.862: [11074306] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 122.144.2.2)
Wed 2022-11-09 01:46:48.013: [11074306] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 122.144.2.2)
Wed 2022-11-09 01:46:48.017: [11074306] *  Evaluating 
exists:%{ir}.jpn-add.spf.hitachi.co.jp: no match
Wed 2022-11-09 01:47:48.128: [11074306] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 122.144.2.2)
Wed 2022-11-09 01:48:48.359: [11074306] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 122.144.2.2)



DNS server 122.144.2.2 down, atau tidak mendukung DNS over TCP.
Dihapus saja dari daftar DNS resolver.

http://mdaemon.dutaint.co.id/mdaemon/22.0/default-domain-and-servers_dns.html



$ dig mx maxindo.net.id @122.144.2.2 +tcp
;; Connection to 122.144.2.2#53(122.144.2.2) for maxindo.net.id failed: timed 
out.
;; Connection to 122.144.2.2#53(122.144.2.2) for maxindo.net.id failed: timed 
out.

; <<>> DiG 9.16.33-Debian <<>> mx maxindo.net.id @122.144.2.2 +tcp
;; global options: +cmd
;; connection timed out; no servers could be reached

;; Connection to 122.144.2.2#53(122.144.2.2) for maxindo.net.id failed: timed 
out.




$ dig mx maxindo.net.id @1.1.1.1 +tcp

; <<>> DiG 9.16.33-Debian <<>> mx maxindo.net.id @1.1.1.1 +tcp
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 34200
;; flags: qr rd ra ad; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

;; ANSWER SECTION:
maxindo.net.id. 300 IN  MX  20 mx-d.max.net.id.
maxindo.net.id. 300 IN  MX  30 mx-c.max.net.id.

;; Query time: 24 msec
;; SERVER: 1.1.1.1#53(1.1.1.1)
;; WHEN: Wed Nov 09 20:43:47 WIB 2022
;; MSG SIZE  rcvd: 89







--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 22.5.0 Beta RC1
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Pengetahuan tidak dicapai secara kebetulan, tapi harus dicari dengan semangat 
yang tinggi dan diselesaikan dengan tekun

-- Abigail Adams, 1790



--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 22.0.3, SecurityGateway 8.5.3

[Mdaemon-L] Email tidak diterima user

[evirusnadi via Mdaemon-L]

Pak Syafril,



Mohon dibantu. Terima kasih.





Wed 2022-11-09 01:42:44.017: [11074306] Session 11074306; child 0001

Wed 2022-11-09 01:42:44.017: [11074306] Accepting SMTP connection from
46.165.223.16:35414 to 192.168.0.4:25

Wed 2022-11-09 01:42:44.019: [11074306] --> 220 mail.ipsi.co.id ESMTP
MDaemon 22.0.3; Wed, 09 Nov 2022 01:42:44 +0700

Wed 2022-11-09 01:42:44.299: [11074306] <-- EHLO out8.antispamcloud.com

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-mail.ipsi.co.id Hello
out8.antispamcloud.com [46.165.223.16], pleased to meet you

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-ETRN

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-8BITMIME

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-ENHANCEDSTATUSCODES

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-PIPELINING

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-CHUNKING

Wed 2022-11-09 01:42:44.299: [11074306] --> 250-STARTTLS

Wed 2022-11-09 01:42:44.299: [11074306] --> 250 SIZE 36700160

Wed 2022-11-09 01:42:44.574: [11074306] <-- STARTTLS

Wed 2022-11-09 01:42:44.574: [11074306] --> 220 2.7.0 Ready to start TLS

Wed 2022-11-09 01:42:45.155: [11074306] SSL negotiation successful (TLS 1.2,
TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)

Wed 2022-11-09 01:42:45.434: [11074306] <-- EHLO out8.antispamcloud.com

Wed 2022-11-09 01:42:45.434: [11074306] --> 250-mail.ipsi.co.id Hello
out8.antispamcloud.com [46.165.223.16], pleased to meet you

Wed 2022-11-09 01:42:45.434: [11074306] --> 250-ETRN

Wed 2022-11-09 01:42:45.434: [11074306] --> 250-8BITMIME

Wed 2022-11-09 01:42:45.434: [11074306] --> 250-ENHANCEDSTATUSCODES

Wed 2022-11-09 01:42:45.435: [11074306] --> 250-PIPELINING

Wed 2022-11-09 01:42:45.435: [11074306] --> 250-CHUNKING

Wed 2022-11-09 01:42:45.435: [11074306] --> 250-REQUIRETLS

Wed 2022-11-09 01:42:45.435: [11074306] --> 250 SIZE 36700160

Wed 2022-11-09 01:42:45.710: [11074306] <-- MAIL
FROM: SIZE=9081936

Wed 2022-11-09 01:42:45.721: [11074306] Performing PTR lookup
(16.223.165.46.IN-ADDR.ARPA)

Wed 2022-11-09 01:42:45.721: [11074306] *  D=16.223.165.46.IN-ADDR.ARPA
TTL=(649) PTR=[out8.antispamcloud.com]

Wed 2022-11-09 01:42:45.722: [11074306] *  D=out8.antispamcloud.com TTL=(0)
A=[46.165.223.16]

Wed 2022-11-09 01:42:45.722: [11074306]  End PTR results

Wed 2022-11-09 01:42:45.724: [11074306] Performing IP lookup
(out8.antispamcloud.com)

Wed 2022-11-09 01:42:45.725: [11074306] *  D=out8.antispamcloud.com TTL=(0)
A=[46.165.223.16]

Wed 2022-11-09 01:42:45.725: [11074306]  End IP lookup results

Wed 2022-11-09 01:42:45.728: [11074306] Performing IP lookup (asiaf.co.id)

Wed 2022-11-09 01:43:46.097: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:43:46.961: [11074306] *  P=000 S=000 D=asiaf.co.id
TTL=(60) MX=[asiaf-co-id.mail.protection.outlook.com] {104.47.23.74}

Wed 2022-11-09 01:43:46.961: [11074306]  End IP lookup results

Wed 2022-11-09 01:43:46.962: [11074306] Performing SPF lookup
(out8.antispamcloud.com / 46.165.223.16)

Wed 2022-11-09 01:44:47.212: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:44:47.217: [11074306] *  Result: none; no SPF record in
DNS

Wed 2022-11-09 01:44:47.217: [11074306]  End SPF results

Wed 2022-11-09 01:44:47.217: [11074306] Performing SPF lookup (asiaf.co.id /
46.165.223.16)

Wed 2022-11-09 01:44:47.328: [11074306] *  Policy: v=spf1
exists:%{ir}.jpn-add.spf.hitachi.co.jp exists:%{i}.spf.hc514-86.ap.iphmx.com
include:spf.protection.outlook.com +ip4:3.1.97.93 +ip4:52.220.120.23
+ip4:18.139.89.218 +ip4:13.228.122.177 wlinclude:antispamcloud.com
wlinclude:spam

Wed 2022-11-09 01:45:47.862: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:46:48.013: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:46:48.017: [11074306] *  Evaluating
exists:%{ir}.jpn-add.spf.hitachi.co.jp: no match

Wed 2022-11-09 01:47:48.128: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:48:48.359: [11074306] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 122.144.2.2)

Wed 2022-11-09 01:48:48.364: [11074306] *  Evaluating
exists:%{i}.spf.hc514-86.ap.iphmx.com: no match

Wed 2022-11-09 01:48:48.364: [11074306] *  Evaluating
include:spf.protection.outlook.com: performing lookup

Wed 2022-11-09 01:48:48.675: [11074306] *Policy: v=spf1 ip4:40.92.0.0/15
ip4:40.107.0.0/16 ip4:52.100.0.0/14 ip4:104.47.0.0/17 ip6:2a01:111:f400::/48
ip6:2a01:111:f403::/49 ip6:2a01:111:f403:8000::/50
ip6:2a01:111:f403:c000::/51 ip6:2a01:111:f403:f000::/52
include:spfd.protection.

Wed 2022-11-09 01:48:48.676: [11074306] *Evaluating ip4:40.92.0.0/15: no
match

Wed 2022-11-09 01:48:48.676: [11074306] *Evaluating ip4:40.107.0.0/16:
no match

Wed 2022-11-09 01:48:48.676: [11074306] *Evaluating ip4:52.100.0.0/14:
no match

Wed 

[Mdaemon-L] Email tidak diterima

[Syafril Hermansyah via Mdaemon-L]

On 8/9/22 11:53, Bambang Setiawan via Mdaemon-L wrote:
Mohon bantuannya untuk log terlampir, emailnya sebenarnya diterima oleh 
mailserver kami atau tidak ya pak



Tue 2022-07-12 16:44:19.978: [27886621] --> 250 2.6.0 Ok, message saved > 



Diterima.



Soalnya recipient tidak menerima email tersebut.



Tue 2022-07-12 16:44:27.840: INBOUND message: md5001003977845.msg
Tue 2022-07-12 16:44:27.840: *  From: "Siska Agustiningsih (A)" 

Tue 2022-07-12 16:44:27.840: *  To: Adya Prameswari 
Tue 2022-07-12 16:44:27.840: *  Subject: SPE Huawei - Bakti MS USO Project
Tue 2022-07-12 16:44:27.840: *  Message-ID: 
<92990b5a41c049ddbb208efaad950...@huawei.com>
Tue 2022-07-12 16:44:27.840: *  Modified From: "Siska Agustiningsih (A) 
(siska.a...@huawei.com)" 
Tue 2022-07-12 16:44:27.840: *  Size: 34006575; 



Dibawahnya tidak ada lanjutannya?

Jika memang tidak, periksa ke contentfilter log dan antivirus log.
--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.3 Beta A
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

I don’t care that they stole my idea… I care that they don’t have any of 
their own

--- Nikola Tesla


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 22.0.2, SecurityGateway 8.5.3

[Mdaemon-L] Email tidak diterima

[Bambang Setiawan via Mdaemon-L]

Dear Pak Syafril,


Mohon bantuannya untuk log terlampir, emailnya sebenarnya diterima oleh 
mailserver kami atau tidak ya pak


Soalnya recipient tidak menerima email tersebut.

Terima kasih

Log 1

Tue 2022-07-12 16:44:27.840: INBOUND message: md5001003977845.msg
Tue 2022-07-12 16:44:27.840: *  From: "Siska Agustiningsih (A)" 

Tue 2022-07-12 16:44:27.840: *  To: Adya Prameswari 


Tue 2022-07-12 16:44:27.840: *  Subject: SPE Huawei - Bakti MS USO Project
Tue 2022-07-12 16:44:27.840: *  Message-ID: 
<92990b5a41c049ddbb208efaad950...@huawei.com>
Tue 2022-07-12 16:44:27.840: *  Modified From: "Siska Agustiningsih (A) 
(siska.a...@huawei.com)" 
Tue 2022-07-12 16:44:27.840: *  Size: 34006575; 



Log 2

Tue 2022-07-12 16:44:12.129: [27886621] Session 27886621; child 0005
Tue 2022-07-12 16:44:12.129: [27886621] Accepting SMTP connection from 
119.8.177.36:41271 to 103.150.114.156:25
Tue 2022-07-12 16:44:12.129: [27886621] Location Screen says connection 
is from Singapore, Asia
Tue 2022-07-12 16:44:12.130: [27886621] --> 220 mail.persada.id ESMTP 
MDaemon 22.0.1; Tue, 12 Jul 2022 16:44:12 +0700

Tue 2022-07-12 16:44:12.147: [27886621] <-- EHLO sinmsgout01.his.huawei.com
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-mail.persada.id Hello 
sinmsgout01.his.huawei.com [119.8.177.36], pleased to meet you

Tue 2022-07-12 16:44:12.147: [27886621] --> 250-ETRN
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-8BITMIME
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-ENHANCEDSTATUSCODES
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-PIPELINING
Tue 2022-07-12 16:44:12.147: [27886621] --> 250-CHUNKING
Tue 2022-07-12 16:44:12.147: [27886621] --> 250 SIZE
Tue 2022-07-12 16:44:12.164: [27886621] <-- MAIL 
FROM: SIZE=34005109
Tue 2022-07-12 16:44:12.178: [27886621] Performing PTR lookup 
(36.177.8.119.IN-ADDR.ARPA)
Tue 2022-07-12 16:44:12.194: [27886621] * D=36.177.8.119.IN-ADDR.ARPA 
TTL=(10) PTR=[sinmsgout01.his.huawei.com]
Tue 2022-07-12 16:44:12.249: [27886621] * D=sinmsgout01.his.huawei.com 
TTL=(10) A=[119.8.177.36]

Tue 2022-07-12 16:44:12.249: [27886621]  End PTR results
Tue 2022-07-12 16:44:12.252: [27886621] Performing IP lookup 
(sinmsgout01.his.huawei.com)
Tue 2022-07-12 16:44:12.254: [27886621] * D=sinmsgout01.his.huawei.com 
TTL=(10) A=[119.8.177.36]

Tue 2022-07-12 16:44:12.254: [27886621]  End IP lookup results
Tue 2022-07-12 16:44:12.262: [27886621] Performing IP lookup (huawei.com)
Tue 2022-07-12 16:44:12.265: [27886621] *  D=huawei.com TTL=(4) 
A=[121.37.49.12]
Tue 2022-07-12 16:44:12.267: [27886621] *  P=010 S=001 D=huawei.com 
TTL=(0) MX=[mx5.huawei.com]
Tue 2022-07-12 16:44:12.267: [27886621] *  P=020 S=000 D=huawei.com 
TTL=(0) MX=[mx7.huawei.com]
Tue 2022-07-12 16:44:12.267: [27886621] *  P=030 S=002 D=huawei.com 
TTL=(0) MX=[mx8.his.huawei.com]
Tue 2022-07-12 16:44:12.267: [27886621] *  P=030 S=003 D=huawei.com 
TTL=(0) MX=[mx9.his.huawei.com]
Tue 2022-07-12 16:44:12.271: [27886621] *  D=mx5.huawei.com TTL=(0) 
A=[124.71.93.234]
Tue 2022-07-12 16:44:12.276: [27886621] *  D=mx7.huawei.com TTL=(0) 
A=[119.8.89.70]
Tue 2022-07-12 16:44:12.331: [27886621] *  D=mx8.his.huawei.com TTL=(10) 
A=[119.8.177.45]
Tue 2022-07-12 16:44:12.334: [27886621] *  D=mx9.his.huawei.com TTL=(10) 
A=[14.137.139.134]

Tue 2022-07-12 16:44:12.334: [27886621]  End IP lookup results
Tue 2022-07-12 16:44:12.335: [27886621] Performing SPF lookup 
(sinmsgout01.his.huawei.com / 119.8.177.36)
Tue 2022-07-12 16:44:13.042: [27886621] *  Result: none; no SPF record 
in DNS

Tue 2022-07-12 16:44:13.042: [27886621]  End SPF results
Tue 2022-07-12 16:44:13.042: [27886621] Performing SPF lookup 
(huawei.com / 119.8.177.36)
Tue 2022-07-12 16:44:13.098: [27886621] *  Policy: v=spf1 
ip4:45.249.212.32 ip4:45.249.212.35 ip4:45.249.212.255 
ip4:45.249.212.187/29 ip4:45.249.212.191 ip4:168.195.93.47 
ip4:185.176.79.56 ip4:119.8.179.247 ip4:119.8.89.136/31 ip4:119.8.89.135 
ip4:119.8.177.36/31 ip4:119.8.177.38 -al
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:45.249.212.32: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:45.249.212.35: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating 
ip4:45.249.212.255: no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating 
ip4:45.249.212.187/29: no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating 
ip4:45.249.212.191: no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:168.195.93.47: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:185.176.79.56: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:119.8.179.247: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating 
ip4:119.8.89.136/31: no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating ip4:119.8.89.135: 
no match
Tue 2022-07-12 16:44:13.099: [27886621] *  Evaluating 
ip4:119.8.177.36/31: match

Tue 2022-07-12 16:44:13.099: [27886621] 

[Mdaemon-L] Email tidak diterima

[Syafril Hermansyah via Mdaemon-L]

On 20/04/22 08.18, aswanto via Mdaemon-L wrote:
---
Kalau reply dengan inline reply style harus/perlu dibedakan teks yang
dikutip ulang (quote text) dengan teks tulisan sendiri (response text).
Dalam hal ini semua teks kutipan ulang diberi penanda > atau | didepan
baris/line sementara teks response ditulis dari baris paling kiri (tanpa
penanda/tag) dan dipisahkan dengan sedikitnya 1 baris kosong (untuk
plain text cukup 1 baris kosong sementara kalau formatnya html perlu 2
baris kosong).
Seperti contoh disini

https://wiki.openstack.org/wiki/MailingListEtiquette#Replies

https://wiki.openstack.org/wiki/MailingListEtiquette#Reply_Level_Indication

Ubah setting outlooknya seperti ini agar otomatis menggunakan internet quote 
style saat klik tombol "reply" (bukan tombol forward).


https://www.slipstick.com/outlook/email/to-use-internet-style-quoting/

Salin selected text yang akan di quote ulang, yang sesuai contex, ke atas
signature lalu hapus quote text yang ada dibawah baris "-Original 
Message-".




Email Tidak ada di user : setyo.a.suseno, fadholi, agusbs

Ini transkrip dari Routing Log

Tue 2022-04-19 10:19:49.818: 12: --
Tue 2022-04-19 10:19:51.581: 17: INBOUND message: md5001000136607.msg
Tue 2022-04-19 10:19:51.581: 17: *  From: Alvin Tobing 

Tue 2022-04-19 10:19:51.581: 17: *  To: "setyo.a.sus...@swadayagraha.com" 
, "fadh...@swadayagraha.com" 

Tue 2022-04-19 10:19:51.581: 17: *  Subject: RE: PO Rebuild 14 Cyclones for 
Delivery on April - DO Attached
Tue 2022-04-19 10:19:51.581: 17: *  Message-ID: 

Tue 2022-04-19 10:19:51.581: 17: *  Modified From: "Alvin Tobing 
(alvin.tob...@flsmidth.com)" 
Tue 2022-04-19 10:19:51.581: 17: *  Size: 2227013; 


Tue 2022-04-19 10:19:51.581: 17: --


Lihat kebawah lagi untuk lanjutan transaksi mail dari sender 
alvin.tob...@flsmidth.com.
Gunakan katakunci pencarian 
db8pr04mb5788a9ee9f055912c862eb09fb...@db8pr04mb5788.eurprd04.prod.outlook.com



Untuk transkrip dari content-filter tidak ada


Coba diteliti ulang, mestinya ada.


--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 22.0.0 64bit Beta C
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Mimpi adalah harapan yang dibuat oleh hati Anda
-- Jimny Cricket



--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[aswanto via Mdaemon-L]

Email Tidak ada di user : setyo.a.suseno, fadholi, agusbs

 

Ini transkrip dari Routing Log

 

Tue 2022-04-19 10:19:49.818: 12: --

Tue 2022-04-19 10:19:51.581: 17: INBOUND message: md5001000136607.msg

Tue 2022-04-19 10:19:51.581: 17: *  From: Alvin Tobing


Tue 2022-04-19 10:19:51.581: 17: *  To: "setyo.a.sus...@swadayagraha.com"
, "fadh...@swadayagraha.com"


Tue 2022-04-19 10:19:51.581: 17: *  Subject: RE: PO Rebuild 14 Cyclones for
Delivery on April - DO Attached

Tue 2022-04-19 10:19:51.581: 17: *  Message-ID:


Tue 2022-04-19 10:19:51.581: 17: *  Modified From: "Alvin Tobing
(alvin.tob...@flsmidth.com)" 

Tue 2022-04-19 10:19:51.581: 17: *  Size: 2227013;


Tue 2022-04-19 10:19:51.581: 17: --

 

Untuk transkrip dari content-filter tidak ada

 

 



 

Terima Kasih,

Aswanto

 

 

> Hanya 3 account dan ada di routing log

 

 

Apakah di routing log ada informasi bahwa message dengan article ID 

>

 

disimpan ke

c:\mdaemon\users\swadayagraha.com\setyo.a.suseno

c:\mdaemon\users\swadayagraha.com\fadholi

c:\mdaemon\users\swadayagraha.com\agusbs

 

jika tidak ada, maka lanjutkan pencarian ke contentfilter log.

 

Sekalian perlihatkan transkrip dari routing log dan contentfilter log.

-- 

 


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[aswanto via Mdaemon-L]

CAUTION: This email 

originated from outside of the organization. Do not click links or open
attachments unless you recognize the sender and know the content is safe.

 

 

Pada 19/04/22 14.32, aswanto via Mdaemon-L menulis:

 

Email Tidak ada di user : setyo.a.suseno, fadholi, agusbs

 

Ini transkrip dari Routing Log

 

Tue 2022-04-19 10:19:49.818: 12: --

Tue 2022-04-19 10:19:51.581: 17: INBOUND message: md5001000136607.msg

Tue 2022-04-19 10:19:51.581: 17: *  From: Alvin Tobing


Tue 2022-04-19 10:19:51.581: 17: *  To: "setyo.a.sus...@swadayagraha.com"
, "fadh...@swadayagraha.com"


Tue 2022-04-19 10:19:51.581: 17: *  Subject: RE: PO Rebuild 14 Cyclones for
Delivery on April - DO Attached

Tue 2022-04-19 10:19:51.581: 17: *  Message-ID:


Tue 2022-04-19 10:19:51.581: 17: *  Modified From: "Alvin Tobing
(alvin.tob...@flsmidth.com)" 

Tue 2022-04-19 10:19:51.581: 17: *  Size: 2227013;


Tue 2022-04-19 10:19:51.581: 17: --

 

Untuk transkrip dari content-filter tidak ada

 

 

--[mdaemon-l]--

Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

 

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette

Arsip: http://mdaemon-l.dutaint.com

Dokumentasi : http://mdaemon.dutaint.co.id

Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com

Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com

Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

 


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[Syafril Hermansyah via Mdaemon-L]

Pada 19/04/22 14.32, aswanto via Mdaemon-L menulis:

---
Mohon tidak posting dengan top posting style di milis ini, selalu
gunakan bottom (interleaved) posting untuk memudahkan pembacaan.

https://blog.joelesler.net/2009/12/bottom-posting.html

The particular part to pay attention to is in RFC1855 --

"- If you are sending a reply to a message or a posting be sure you
summarize the original at the top of the message, or include just
enough text of the original to give a context. This will make
sure readers understand when they start to read your response.
Since NetNews, especially, is proliferated by distributing the
postings from one host to another, it is possible to see a
response to a message before seeing the original. Giving context
helps everyone. But do not include the entire original!"

http://daringfireball.net/2007/07/on_top

The fundamental source of poor email style is the practice of quoting
the entire message you’re replying to. If that’s what you do, then it
doesn’t matter whether you put your response at the top or bottom. In
fact, if you’re going to quote the entire message, top-posting probably
is better. But both are poor form.

Writing an email is like writing an article. Only quote the relevant
parts, interspersing your new remarks between the quoted passages. Don’t
quote anything at all from the original message if you don’t have to.

Does it take more time to edit the portions of quoted text included in
your reply? Yes. So does spell-checking and proofreading. It also takes
time to shower and brush your teeth each day.

kalau masih pakai outlook lama, maka ubah settingnya seperti ini

https://www.slipstick.com/outlook/email/to-use-internet-style-quoting/

Salin selected text yang akan di quote ulang, yang sesuai contex, ke atas
signature lalu hapus quote text yang mulai dari baris "-Original 
Message-" kebawah.




Hanya 3 account dan ada di routing log



Apakah di routing log ada informasi bahwa message dengan article ID 
>


disimpan ke
c:\mdaemon\users\swadayagraha.com\setyo.a.suseno
c:\mdaemon\users\swadayagraha.com\fadholi
c:\mdaemon\users\swadayagraha.com\agusbs

jika tidak ada, maka lanjutkan pencarian ke contentfilter log.

Sekalian perlihatkan transkrip dari routing log dan contentfilter log.
--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta C
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learn from yesterday, live for today, hope for tomorrow. The important 
thing is not to stop questioning.

--- Albert Einstein


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[aswanto via Mdaemon-L]

Dear Pak Syafril Hermansyah,

Hanya 3 account dan ada di routing log

> -Original Message-
> From: Mdaemon-L@dutaint.com [mailto:Mdaemon-L@dutaint.com]
> Sent: Tuesday, April 19, 2022 1:56 PM
> To: Mdaemon-L@dutaint.com
> Subject: [Mdaemon-L] Email tidak diterima
> 
> 
> CAUTION: This email
> originated from outside of the organization. Do not click links or open
> attachments unless you recognize the sender and know the content is safe.
> 
> 
> Pada 19/04/22 13.39, aswanto via Mdaemon-L menulis:
> > Mohon bantuan dan solusinya terkait transkrip dibawah ini : (status SMTP
> > session successful, tetapi email tidak diterima)
> 
> 
> Maksudnya semua recipient @swadayagraha.com tidak terima di inbox email
> clientnya?
> 
> > Tue 2022-04-19 10:19:48.912: 03: [04603509] --> 250 2.6.0 Ok, message
> saved   .prod.outlook.com>>
> 
> 
> Periksa ke routing log dan contentfilter log, gunakan katakunci
> pencarian
> "DB8PR04MB5788A9EE9F055912C862EB09FBF29@DB8PR04MB5788.eurprd04.
> prod.outlook.com"
> (tanpa tanda kutip).
> 
> 
> 
> 
> --
> syafril
> 
> Syafril Hermansyah
> MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta C
> Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.
> 
> You have to learn the rules of the game. And then you have to play
> better than anyone else.
>   --- Albert Einstein
> 
> 
> --
> --[mdaemon-l]--
> Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia
> 
> Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
> Arsip: http://mdaemon-l.dutaint.com
> Dokumentasi : http://mdaemon.dutaint.co.id
> Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
> Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
> Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1
> 



-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[Syafril Hermansyah via Mdaemon-L]

Pada 19/04/22 13.39, aswanto via Mdaemon-L menulis:
Mohon bantuan dan solusinya terkait transkrip dibawah ini : (status SMTP 
session successful, tetapi email tidak diterima)



Maksudnya semua recipient @swadayagraha.com tidak terima di inbox email 
clientnya?



Tue 2022-04-19 10:19:48.912: 03: [04603509] --> 250 2.6.0 Ok, message saved >



Periksa ke routing log dan contentfilter log, gunakan katakunci 
pencarian 
"db8pr04mb5788a9ee9f055912c862eb09fb...@db8pr04mb5788.eurprd04.prod.outlook.com" 
(tanpa tanda kutip).





--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta C
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

You have to learn the rules of the game. And then you have to play 
better than anyone else.

--- Albert Einstein


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima

[aswanto via Mdaemon-L]

Dear Pak Syafril Hermansyah,

 

Mohon bantuan dan solusinya terkait transkrip dibawah ini : (status SMTP
session successful, tetapi email tidak diterima)

 

Tue 2022-04-19 10:19:22.431: 01: --

Tue 2022-04-19 10:19:06.820: 05: [04603509] Session 04603509; child 0002

Tue 2022-04-19 10:19:06.820: 05: [04603509] Accepting SMTP connection from
40.107.22.106:29184 to 172.16.3.28:25

Tue 2022-04-19 10:19:06.820: 07: [04603509] Location Screen says connection
is from Netherlands, Europe

Tue 2022-04-19 10:19:06.836: 03: [04603509] --> 220 office.swadayagraha.com
ESMTP Tue, 19 Apr 2022 10:19:06 +0700

Tue 2022-04-19 10:19:07.020: 02: [04603509] <-- EHLO
EUR05-AM6-obe.outbound.protection.outlook.com

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-office.swadayagraha.com
Hello EUR05-AM6-obe.outbound.protection.outlook.com [40.107.22.106], pleased
to meet you

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-ETRN

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-AUTH LOGIN PLAIN

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-8BITMIME

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-ENHANCEDSTATUSCODES

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-PIPELINING

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-CHUNKING

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250-STARTTLS

Tue 2022-04-19 10:19:07.020: 03: [04603509] --> 250 SIZE

Tue 2022-04-19 10:19:07.201: 02: [04603509] <-- STARTTLS

Tue 2022-04-19 10:19:07.201: 03: [04603509] --> 220 2.7.0 Ready to start TLS

Tue 2022-04-19 10:19:07.569: 01: [04603509] SSL negotiation successful (TLS
1.2, 256 bit key exchange, 256 bit AES encryption)

Tue 2022-04-19 10:19:07.757: 02: [04603509] <-- EHLO
EUR05-AM6-obe.outbound.protection.outlook.com

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-office.swadayagraha.com
Hello EUR05-AM6-obe.outbound.protection.outlook.com [40.107.22.106], pleased
to meet you

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-ETRN

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-AUTH LOGIN PLAIN

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-8BITMIME

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-ENHANCEDSTATUSCODES

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-PIPELINING

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-CHUNKING

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250-REQUIRETLS

Tue 2022-04-19 10:19:07.757: 03: [04603509] --> 250 SIZE

Tue 2022-04-19 10:19:07.964: 02: [04603509] <-- MAIL
FROM: SIZE=2251191

Tue 2022-04-19 10:19:07.964: 05: [04603509] Performing PTR lookup
(106.22.107.40.IN-ADDR.ARPA)

Tue 2022-04-19 10:19:08.350: 05: [04603509] *  D=106.22.107.40.IN-ADDR.ARPA
TTL=(60) PTR=[mail-am6eur05on2106.outbound.protection.outlook.com]

Tue 2022-04-19 10:19:08.409: 05: [04603509] *
D=mail-am6eur05on2106.outbound.protection.outlook.com TTL=(5)
A=[40.107.22.106]

Tue 2022-04-19 10:19:08.409: 05: [04603509]  End PTR results

Tue 2022-04-19 10:19:08.409: 05: [04603509] Performing IP lookup
(EUR05-AM6-obe.outbound.protection.outlook.com)

Tue 2022-04-19 10:19:08.468: 05: [04603509] *
D=EUR05-AM6-obe.outbound.protection.outlook.com TTL=(60) A=[23.103.134.111]

Tue 2022-04-19 10:19:08.468: 05: [04603509]  End IP lookup results

Tue 2022-04-19 10:19:08.468: 05: [04603509] Performing IP lookup
(FLSmidth.com)

Tue 2022-04-19 10:19:08.993: 05: [04603509] *  D=FLSmidth.com TTL=(10)
A=[5.22.145.121]

Tue 2022-04-19 10:19:08.993: 05: [04603509] *  D=FLSmidth.com TTL=(10)
A=[5.22.145.16]

Tue 2022-04-19 10:19:09.265: 05: [04603509] *  P=010 S=000 D=FLSmidth.com
TTL=(5) MX=[flsmidth-com.mail.protection.outlook.com]

Tue 2022-04-19 10:19:10.021: 05: [04603509] *
D=flsmidth-com.mail.protection.outlook.com TTL=(5) A=[104.47.4.36]

Tue 2022-04-19 10:19:10.021: 05: [04603509] *
D=flsmidth-com.mail.protection.outlook.com TTL=(5) A=[104.47.5.36]

Tue 2022-04-19 10:19:10.021: 05: [04603509]  End IP lookup results

Tue 2022-04-19 10:19:10.021: 09: [04603509] Performing SPF lookup
(EUR05-AM6-obe.outbound.protection.outlook.com / 40.107.22.106)

Tue 2022-04-19 10:19:10.080: 09: [04603509] *  Policy: v=spf1
include:spf.protection.outlook.com -all

Tue 2022-04-19 10:19:10.080: 09: [04603509] *  Evaluating
include:spf.protection.outlook.com: performing lookup

Tue 2022-04-19 10:19:10.141: 09: [04603509] *Policy: v=spf1
ip4:40.92.0.0/15 ip4:40.107.0.0/16 ip4:52.100.0.0/14 ip4:104.47.0.0/17
ip6:2a01:111:f400::/48 ip6:2a01:111:f403::/48
include:spfd.protection.outlook.com -all

Tue 2022-04-19 10:19:10.141: 09: [04603509] *Evaluating
ip4:40.92.0.0/15: no match

Tue 2022-04-19 10:19:10.141: 09: [04603509] *Evaluating
ip4:40.107.0.0/16: match

Tue 2022-04-19 10:19:10.141: 09: [04603509] *  Evaluating
include:spf.protection.outlook.com: match

Tue 2022-04-19 10:19:10.141: 09: [04603509] *  Result: pass

Tue 2022-04-19 10:19:10.141: 09: [04603509]  End SPF results

Tue 2022-04-19 10:19:10.141: 09: [04603509] Performing SPF lookup
(FLSmidth.com / 40.107.22.106)

[Mdaemon-L] Email tidak diterima semua receiver

[Syafril Hermansyah via Mdaemon-L]

Pada 08/04/22 15.13, Dedet Saputra menulis:
Coba periksa ulang tajuk pesan dari mail yang diterima dari sender 
no-reply@cimic..., apa benar sesuai dengan log yang diberikan tadi. 


Berikut saya lampirkan email yang diterima.



Sudah sesuai.

Kalau untuk recipient yang lain, periksa ke smtp-in log hari ini 
(2022-04-08) dan sabar menunggu.


BTW. Kenapa tidak pakai Incoming distribution list saja, sehingga 
mestinya semua group of recipient sudah terima.


https://www.mail-archive.com/mdaemon-l@dutaint.com/msg34175.html



--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Bodily exercise, when compulsory, does no harm to the body; but 
knowledge which is acquired under compulsion obtains no hold on the mind.

--- Plato, The Republic


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima semua receiver

[Dedet Saputra]

On 4/8/2022 3:00 PM, Syafril Hermansyah via Mdaemon-L 
(Mdaemon-L@dutaint.com) wrote:
Coba periksa ulang tajuk pesan dari mail yang diterima dari sender 
no-reply@cimic..., apa benar sesuai dengan log yang diberikan tadi. 


Berikut saya lampirkan email yang diterima.


**--- Begin Message ---
  
Refer attached order electronically transmitted with standard terms and 
conditions.
Supplier: PT Eurotruk Transindo





You deleted an attachment from this message. The original MIME headers for the attachment were:
Content-Type: application/pdf; name=RD55E0103_EN_5397697_1151228_2827.pdf
Content-Transfer-Encoding: base64
Content-Disposition: inline; filename=RD55E0103_EN_5397697_1151228_2827.pdf

--- End Message ---

[Mdaemon-L] Email tidak diterima semua receiver

[Syafril Hermansyah via Mdaemon-L]

Pada 08/04/22 14.54, Dedet Saputra menulis:
Mailnya dikirim melalui List Server yang umumnya memang dikirim satu 
session untuk satu recipient.


Coba saja dicari transaksi mail yang lain dari sender 
bounces*suprianto=eurotruktransindo@sendgrid.net


Sudah dicari berdasarkan 
bounces*suprianto=eurotruktransindo@sendgrid.net dan 
bounces*adestrishinto=eurotruktransindo@sendgrid.net pada log 
tanggal 7 dan 8 april 2022, tapi tidak ditemukan.



Coba periksa ulang tajuk pesan dari mail yang diterima dari sender 
no-reply@cimic..., apa benar sesuai dengan log yang diberikan tadi.


--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

I never did anything by accident, nor did any of my inventions come by 
accident; they came by work.

--- Thomas Alva Edison


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima semua receiver

[Dedet Saputra]

On 4/8/2022 2:40 PM, Syafril Hermansyah via Mdaemon-L 
(Mdaemon-L@dutaint.com) wrote:
Mailnya dikirim melalui List Server yang umumnya memang dikirim satu 
session untuk satu recipient.


Coba saja dicari transaksi mail yang lain dari sender 
bounces*suprianto=eurotruktransindo@sendgrid.net


Sudah dicari berdasarkan 
bounces*suprianto=eurotruktransindo@sendgrid.net dan 
bounces*adestrishinto=eurotruktransindo@sendgrid.net pada log 
tanggal 7 dan 8 april 2022, tapi tidak ditemukan.




**
--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima semua receiver

[Syafril Hermansyah via Mdaemon-L]

Pada 08/04/22 14.26, Dedet Saputra menulis:
Mohon bantuan pak, info dari sender mengirim ke banyak alamat email 
(seperti gambar dibawah) tapi yang masuk hanya ke 
wiliandrimerd...@eurotruktransindo.com, kenapa ya pak..



Thu 2022-04-07 07:41:00.192: [44740367] <-- MAIL 
FROM: 
BODY=8BITMIME
Thu 2022-04-07 07:41:01.024: [44740367] <-- RCPT 
TO:



Mailnya dikirim melalui List Server yang umumnya memang dikirim satu 
session untuk satu recipient.


Coba saja dicari transaksi mail yang lain dari sender 
bounces*suprianto=eurotruktransindo@sendgrid.net


--
syafril

Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 22.0.0 64 bit Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Study the past if you would define the future.
---  Confucius


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.1

[Mdaemon-L] Email tidak diterima semua receiver

[Dedet Saputra]

Yth Pak Syafril,

Mohon bantuan pak, info dari sender mengirim ke banyak alamat email 
(seperti gambar dibawah) tapi yang masuk hanya ke 
wiliandrimerd...@eurotruktransindo.com, kenapa ya pak..


Log:

Thu 2022-04-07 07:40:58.518: [44740367] Session 44740367; child 0005
Thu 2022-04-07 07:40:58.518: [44740367] Accepting SMTP connection from 
149.72.155.75:61382 to 202.150.137.87:25
Thu 2022-04-07 07:40:58.518: [44740367] Location Screen says connection 
is from United States, North America
Thu 2022-04-07 07:40:58.519: [44740367] --> 220 mailhub.kobexindo.com 
ESMTP MDaemon 20.0.2; Thu, 07 Apr 2022 07:40:58 +0700
Thu 2022-04-07 07:40:58.792: [44740367] <-- EHLO 
wrqvwbqb.outbound-mail.sendgrid.net
Thu 2022-04-07 07:40:58.793: [44740367] --> 250-mailhub.kobexindo.com 
Hello wrqvwbqb.outbound-mail.sendgrid.net [149.72.155.75], pleased to 
meet you

Thu 2022-04-07 07:40:58.793: [44740367] --> 250-ETRN
Thu 2022-04-07 07:40:58.793: [44740367] Location Screening hiding AUTH 
from country United States, North America

Thu 2022-04-07 07:40:58.793: [44740367] --> 250-8BITMIME
Thu 2022-04-07 07:40:58.793: [44740367] --> 250-ENHANCEDSTATUSCODES
Thu 2022-04-07 07:40:58.793: [44740367] --> 250-STARTTLS
Thu 2022-04-07 07:40:58.793: [44740367] --> 250 SIZE
Thu 2022-04-07 07:40:59.072: [44740367] <-- STARTTLS
Thu 2022-04-07 07:40:59.072: [44740367] --> 220 2.7.0 Ready to start TLS
Thu 2022-04-07 07:40:59.628: [44740367] SSL negotiation successful (TLS 
1.2, 256 bit key exchange, 128 bit AES encryption)
Thu 2022-04-07 07:40:59.903: [44740367] <-- EHLO 
wrqvwbqb.outbound-mail.sendgrid.net
Thu 2022-04-07 07:40:59.903: [44740367] --> 250-mailhub.kobexindo.com 
Hello wrqvwbqb.outbound-mail.sendgrid.net [149.72.155.75], pleased to 
meet you

Thu 2022-04-07 07:40:59.903: [44740367] --> 250-ETRN
Thu 2022-04-07 07:40:59.903: [44740367] Location Screening hiding AUTH 
from country United States, North America

Thu 2022-04-07 07:40:59.903: [44740367] --> 250-8BITMIME
Thu 2022-04-07 07:40:59.903: [44740367] --> 250-ENHANCEDSTATUSCODES
Thu 2022-04-07 07:40:59.903: [44740367] --> 250-REQUIRETLS
Thu 2022-04-07 07:40:59.903: [44740367] --> 250 SIZE
Thu 2022-04-07 07:41:00.192: [44740367] <-- MAIL 
FROM: 
BODY=8BITMIME
Thu 2022-04-07 07:41:00.209: [44740367] Performing PTR lookup 
(75.155.72.149.IN-ADDR.ARPA)
Thu 2022-04-07 07:41:00.333: [44740367] * D=75.155.72.149.IN-ADDR.ARPA 
TTL=(15) PTR=[wrqvwbqb.outbound-mail.sendgrid.net]
Thu 2022-04-07 07:41:00.526: [44740367] * 
D=wrqvwbqb.outbound-mail.sendgrid.net TTL=(15) A=[149.72.155.75]

Thu 2022-04-07 07:41:00.526: [44740367]  End PTR results
Thu 2022-04-07 07:41:00.529: [44740367] Performing IP lookup 
(wrqvwbqb.outbound-mail.sendgrid.net)
Thu 2022-04-07 07:41:00.533: [44740367] * 
D=wrqvwbqb.outbound-mail.sendgrid.net TTL=(15) A=[149.72.155.75]

Thu 2022-04-07 07:41:00.533: [44740367]  End IP lookup results
Thu 2022-04-07 07:41:00.543: [44740367] Performing IP lookup (sendgrid.net)
Thu 2022-04-07 07:41:00.560: [44740367] * D=sendgrid.net TTL=(1) 
A=[167.89.118.52]
Thu 2022-04-07 07:41:00.560: [44740367] * D=sendgrid.net TTL=(1) 
A=[167.89.118.83]
Thu 2022-04-07 07:41:00.560: [44740367] * D=sendgrid.net TTL=(1) 
A=[167.89.115.56]
Thu 2022-04-07 07:41:00.560: [44740367] * D=sendgrid.net TTL=(1) 
A=[167.89.115.120]
Thu 2022-04-07 07:41:00.578: [44740367] * P=010 S=001 D=sendgrid.net 
TTL=(1) MX=[mx.sendgrid.net]
Thu 2022-04-07 07:41:00.578: [44740367] * P=020 S=000 D=sendgrid.net 
TTL=(1) MX=[mx2.sendgrid.net]
Thu 2022-04-07 07:41:00.594: [44740367] * D=mx.sendgrid.net TTL=(1) 
A=[167.89.118.48]
Thu 2022-04-07 07:41:00.594: [44740367] * D=mx.sendgrid.net TTL=(1) 
A=[167.89.123.50]
Thu 2022-04-07 07:41:00.612: [44740367] * D=mx2.sendgrid.net TTL=(1) 
A=[167.89.118.48]
Thu 2022-04-07 07:41:00.612: [44740367] * D=mx2.sendgrid.net TTL=(1) 
A=[167.89.123.50]

Thu 2022-04-07 07:41:00.612: [44740367]  End IP lookup results
Thu 2022-04-07 07:41:00.629: [44740367] Performing SPF lookup 
(wrqvwbqb.outbound-mail.sendgrid.net / 149.72.155.75)

Thu 2022-04-07 07:41:00.730: [44740367] * Result: none; no SPF record in DNS
Thu 2022-04-07 07:41:00.730: [44740367]  End SPF results
Thu 2022-04-07 07:41:00.731: [44740367] Performing SPF lookup 
(sendgrid.net / 149.72.155.75)
Thu 2022-04-07 07:41:00.748: [44740367] * Policy: v=spf1 
ip4:167.89.0.0/17 ip4:208.117.48.0/20 ip4:50.31.32.0/19 
ip4:198.37.144.0/20 ip4:198.21.0.0/21 ip4:192.254.112.0/20 
ip4:168.245.0.0/17 ip4:149.72.0.0/16 ip4:159.183.0.0/16 
include:ab.sendgrid.net ~all
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating ip4:167.89.0.0/17: 
no match
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating 
ip4:208.117.48.0/20: no match
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating ip4:50.31.32.0/19: 
no match
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating 
ip4:198.37.144.0/20: no match
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating ip4:198.21.0.0/21: 
no match
Thu 2022-04-07 07:41:00.748: [44740367] * Evaluating 

[mdaemon-l] Email tidak diterima tujuan

[Syafril Hermansyah via mdaemon-l]

On 09/02/21 11.25, Hengga wrote:
>> Nah kalau pakai data itu akan bisa ditelusuri dari log.
>> Karena keduanya pakai domain yang sama, berarti itu itu pengiriman local.
> Pengiriman local artinya pengecekan dilakukan mulai di log SMTP-in ya pak?

Ya.

>> Mail ini gagal diterima akibat sender/client time out sebelum kirim mail DATA
>> lengkap ke mail server.
> Apakah dengan ini emailnya masih bisa dicari di Outbox foldernya user?


Ya.

>> Penyebabnya utamanya adalah dia pakai email client yang setting nya salah,
>> pakai smtp port 25.
> Untuk mencari user yang masih menggunakan SMTP port 25 apakah dengan mengecek 
> di log SMTP-in dengan mencari kata: "172.16.24.23:25" (IP lokal server)?


Ya.
Pastikan bahwa sendernya local user.

>> Kalau smtp port 587 (SMTP submission) itu jalan private (jalan kompleks
>> perumahan/kantor), hanya penghuni (pemilik akun di MDaemon) yang boleh
>> pakai.
>>
> STARTTLS dan port 587 ya pak?


Akan lebih baik begitu.

> Karena kalau pilih none dan port 587 tidak berhasil.


Harusnya bisa saja pakai plain (none) kalau di MDaemon tidak memaksa koneksi MSA
(SMTP Submission) harus pakai STARTTLS.
Coba diperiksa

http://mdaemon.dutaint.co.id/mdaemon/20.0/index.html?ssl_mdaemon.htm

[ ] SMTP server requires STARTTLS on MSA port

pastikan menu diatas tidak aktif agar membolehkan sender pakai plain (non
SSL/TLS) saat connect ke MDaemon.

> Kalau untuk POP, menggunakan port 110 tidak ada issue ke depan?

Boleh tetap pakai plain, walau sebaiknya pakai port 110/TLS.

TLS (saat ini versi 1.2) adalah penerus dari protocol SSL (terakhir 3.0),
merupakan protokol untuk enkripsi untuk kanal koneksi (connection channel).
Informasi lebih jauh bisa dibaca disini

https://www.mail-archive.com/mdaemon-l@dutaint.com/msg43010.html
https://www.mail-archive.com/mdaemon-l@dutaint.com/msg43011.html


-- 
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 21.0 64bit
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

The life so short, the craft so long to learn.
--- Hippocrates













-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.2

[mdaemon-l] Email tidak diterima tujuan

[Hengga]

Siang Pak,


> Nah kalau pakai data itu akan bisa ditelusuri dari log.
> Karena keduanya pakai domain yang sama, berarti itu itu pengiriman local.
Pengiriman local artinya pengecekan dilakukan mulai di log SMTP-in ya pak?
> 
> Mail ini gagal diterima akibat sender/client time out sebelum kirim mail DATA
> lengkap ke mail server.
Apakah dengan ini emailnya masih bisa dicari di Outbox foldernya user?

> Penyebabnya utamanya adalah dia pakai email client yang setting nya salah,
> pakai smtp port 25.
Untuk mencari user yang masih menggunakan SMTP port 25 apakah dengan mengecek 
di log SMTP-in dengan mencari kata: "172.16.24.23:25" (IP lokal server)?

> Kalau smtp port 587 (SMTP submission) itu jalan private (jalan kompleks
> perumahan/kantor), hanya penghuni (pemilik akun di MDaemon) yang boleh
> pakai.
> 
STARTTLS dan port 587 ya pak?
Karena kalau pilih none dan port 587 tidak berhasil.
Kalau untuk POP, menggunakan port 110 tidak ada issue ke depan?

Terima kasih.
Hengga

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.2

[mdaemon-l] Email tidak diterima tujuan

[Syafril Hermansyah via mdaemon-l]

On 08/02/21 19.35, Hengga wrote:
> Sendernya adalah: r...@anjhealthcare.com
> User tujuan: To: yuni.ast...@anjhealthcare.com, cc:
> andreas.krisiya...@anjhealthcare.com. 
> Tanggal dan waktu kirim email: Thursday, 4 February 2021 at 2:50:59 PM


Nah kalau pakai data itu akan bisa ditelusuri dari log.
Karena keduanya pakai domain yang sama, berarti itu itu pengiriman local.


> Thu 2021-02-04 14:51:23.489: Socket error sending response to DATA
> Thu 2021-02-04 14:51:23.493: *  Socket error 10060 - The connection timed
> out.


Mail ini gagal diterima akibat sender/client time out sebelum kirim mail
DATA lengkap ke mail server.

> Thu 2021-02-04 14:51:00.199: Accepting SMTP connection from
> 118.136.113.153:53128 to 172.16.24.23:25

Penyebabnya utamanya adalah dia pakai email client yang setting nya
salah, pakai smtp port 25.
Minta user itu mengubah settingnya di account profile agar isian
outgoing mail server (SMTP) pakai port 587.
Lihat cara/contohnya disini.

https://xantec-online.zendesk.com/hc/en-us/articles/211374658-Switching-from-SMTP-port-25-to-port-587


smtp port 25 itu ibaratnya jalan umum, semua orang di internet bisa
pakai sehingga pasti sibuk.
Kalau smtp port 587 (SMTP submission) itu jalan private (jalan kompleks
perumahan/kantor), hanya penghuni (pemilik akun di MDaemon) yang boleh
pakai.



-- 
syafril

Syafril Hermansyah

MDaemon-L Moderator.
Please do not send mail direct or cc: to me regarding MDaemon problems.
Run MDaemon 21.0 64 bit

If you really want to do something, you'll find a way. If you don't,
you'll find an excuse.
--  Jim Rohn



-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.2

[mdaemon-l] Email tidak diterima tujuan

[Hengga]

Malam Pak,

> Tanya ke user sebenarnya mail yang tidak dia terima berasal dari sender
mana
> (email address atau domain)  dan dikirim tanggal berapa.
> Berdasar data itulah baru bisa dicari transaksinya di smtp-in log.
> 
Sendernya adalah: r...@anjhealthcare.com
User tujuan: To: yuni.ast...@anjhealthcare.com, cc:
andreas.krisiya...@anjhealthcare.com. 
Tanggal dan waktu kirim email: Thursday, 4 February 2021 at 2:50:59 PM

Log SMTP-in nya:
Thu 2021-02-04 14:51:00.199: Session 796774; child 0001
Thu 2021-02-04 14:51:00.199: Accepting SMTP connection from
118.136.113.153:53128 to 172.16.24.23:25
Thu 2021-02-04 14:51:01.743: Performing PTR lookup
(153.113.136.118.IN-ADDR.ARPA)
Thu 2021-02-04 14:51:01.747: *  D=153.113.136.118.in-addr.arpa TTL=(1439)
PTR=[fm-dyn-118-136-113-153.fast.net.id]
Thu 2021-02-04 14:51:01.757: *  No A/ records found
Thu 2021-02-04 14:51:01.757:  End PTR results
Thu 2021-02-04 14:51:01.758: --> 220 anjhealthcare.com ESMTP Thu, 04 Feb
2021 14:51:01 +0700
Thu 2021-02-04 14:51:01.877: <-- EHLO [192.168.1.135]
Thu 2021-02-04 14:51:01.877: --> 250-anjhealthcare.com Hello
fm-dyn-118-136-113-153.fast.net.id [118.136.113.153], pleased to meet you
Thu 2021-02-04 14:51:01.877: --> 250-ETRN
Thu 2021-02-04 14:51:01.877: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Thu 2021-02-04 14:51:01.877: --> 250-8BITMIME
Thu 2021-02-04 14:51:01.877: --> 250-ENHANCEDSTATUSCODES
Thu 2021-02-04 14:51:01.877: --> 250-STARTTLS
Thu 2021-02-04 14:51:01.877: --> 250 SIZE
Thu 2021-02-04 14:51:01.897: <-- AUTH CRAM-MD5
Thu 2021-02-04 14:51:01.897: --> 334
PE1EQUVNT04tRjIwMjEwMjA0MTQ1MS5BQTUxMDE4OTdNRDM3MTRAYW5qaGVhbHRoY2FyZS5jb20+
Thu 2021-02-04 14:51:01.922: <--
cnVkeUBhbmpoZWFsdGhjYXJlLmNvbSBjMWM3ODE3NWU2NmUyOTA1OTIzYzE4NmU3MmZlZDc5MA==
Thu 2021-02-04 14:51:01.922: Authenticating r...@anjhealthcare.com...
Thu 2021-02-04 14:51:01.925: Authenticated as r...@anjhealthcare.com
Thu 2021-02-04 14:51:01.925: --> 235 2.7.0 Authentication successful
Thu 2021-02-04 14:51:01.942: <-- MAIL FROM:
Thu 2021-02-04 14:51:01.950: --> 250 2.1.0 Sender OK
Thu 2021-02-04 14:51:01.975: <-- RCPT TO:
Thu 2021-02-04 14:51:01.984: --> 250 2.1.5 Recipient OK
Thu 2021-02-04 14:51:02.007: <-- RCPT
TO:
Thu 2021-02-04 14:51:02.007: --> 250 2.1.5 Recipient OK
Thu 2021-02-04 14:51:02.025: <-- DATA
Thu 2021-02-04 14:51:02.027: Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5064082.tmp
Thu 2021-02-04 14:51:02.027: --> 354 Enter mail, end with .
Thu 2021-02-04 14:51:02.119: Message size: 20075 bytes
Thu 2021-02-04 14:51:02.126: Passing message through AntiVirus (Size:
20075)...
Thu 2021-02-04 14:51:02.170: *  Message is clean (no viruses found)
Thu 2021-02-04 14:51:02.171:  End AntiVirus results
Thu 2021-02-04 14:51:23.489: Socket error sending response to DATA
Thu 2021-02-04 14:51:23.493: *  Socket error 10060 - The connection timed
out.
Thu 2021-02-04 14:51:23.493: SMTP session terminated (Bytes in/out:
20327/496)
Thu 2021-02-04 14:51:23.494: --

Terima kasih.
Hengga

-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.2

[mdaemon-l] Email tidak diterima tujuan

[Syafril Hermansyah via mdaemon-l]

On 08/02/21 18.44, Hengga wrote:
> Ada email yang tidak diterima oleh user dan saya diminta pendapat dan
> penelusurannya.
> 
> Informasi yand diberikan ke saya ada email tanggal 4 Feb 2021 14:50
> (screen shot terlampir):


Tidak bisa dilakukan analisis dan pencarian ke log berdasar gambar.
Sama tidak akuratnya (dan susah) kalau cari google search menggunakan
gambar :-)

Tanya ke user sebenarnya mail yang tidak dia terima berasal dari sender
mana (email address atau domain)  dan dikirim tanggal berapa.
Berdasar data itulah baru bisa dicari transaksinya di smtp-in log.

> Btw, nilai setting Timeout di MDaemon saya cek sudah seperti berikut:
> 
> Wait 60 seconds for MX responses
> 
> Wait 60 seconds for A/ responses
> 
> Sekarang dua-duanya saya naikkan menjadi 100 seconds, untuk antisipasi.


Kalau dirasa perlu melakukan ubahan setting bukan berdasar "kira-kira",
tetapi harus berdasar DATA yang valid.
Disamping belum tentu bermanfaat mengatasi problem yang ada, bisa
berdampak ke masalah lain (masalah baru).
Sebaiknya dikembalikan saja dulu ke standard, sampai nanti diketahui
masalah persisnya serta tindakan yang sesuai.




-- 
syafril

Syafril Hermansyah

MDaemon-L Moderator.
Please do not send mail direct or cc: to me regarding MDaemon problems.
Run MDaemon 21.0 64 bit

Orang tidak akan dihormati orang lain lebih dari dia menghormati dirinya
sendiri
-- Seneca, Wafat 65



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--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.2

[mdaemon-l] Email tidak diterima tujuan

[Hengga]

Selamat malam Pak Syafril,

 

Mohon info dan bantuan nya.

 

Ada email yang tidak diterima oleh user dan saya diminta pendapat dan
penelusurannya.

 

Informasi yand diberikan ke saya ada email tanggal 4 Feb 2021 14:50 (screen
shot terlampir):



 

Hanya data ini screen shot di atas ini yang diberikan usernya.

 

Saya coba lakukan penelusuran di MDaemon log all, dan menemukan dua log
berikut:

Log 1:

-

Thu 2021-02-04 14:49:35.415: Session 796757; child 0001

Thu 2021-02-04 14:49:35.415: Accepting POP3 connection from
118.136.113.153:53122 to 172.16.24.23:110

Thu 2021-02-04 14:49:35.415: --> +OK anjhealthcare.com POP3 ready


Thu 2021-02-04 14:49:35.445: <-- APOP r...@anjhealthcare.com
8260dd678fb004b44a90d31beaec1086

Thu 2021-02-04 14:49:35.448: Authenticated as r...@anjhealthcare.com

Thu 2021-02-04 14:49:35.452: --> +OK r...@anjhealthcare.com's mailbox has 9
total messages (6093221 octets)

Thu 2021-02-04 14:49:35.477: <-- NOOP

Thu 2021-02-04 14:49:35.477: --> +OK

Thu 2021-02-04 14:49:35.493: <-- UIDL

Thu 2021-02-04 14:49:35.493: --> +OK

Thu 2021-02-04 14:49:35.493: Sending UIDL response (not logged)

Thu 2021-02-04 14:49:35.535: <-- LIST

Thu 2021-02-04 14:49:35.535: --> +OK 9 6093221

Thu 2021-02-04 14:49:35.535: Sending LIST response (not logged)

Thu 2021-02-04 14:49:35.762: <-- DELE 1

Thu 2021-02-04 14:49:35.762: --> +OK message 1 deleted

Thu 2021-02-04 14:49:35.788: <-- DELE 2

Thu 2021-02-04 14:49:35.789: --> +OK message 2 deleted

Thu 2021-02-04 14:49:35.807: <-- DELE 3

Thu 2021-02-04 14:49:35.807: --> +OK message 3 deleted

Thu 2021-02-04 14:49:35.842: <-- RETR 4

Thu 2021-02-04 14:49:35.842: --> +OK 1229315 octets

Thu 2021-02-04 14:49:35.842: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:39.011: Transfer Complete

Thu 2021-02-04 14:49:39.061: <-- DELE 4

Thu 2021-02-04 14:49:39.061: --> +OK message 4 deleted

Thu 2021-02-04 14:49:39.779: <-- RETR 5

Thu 2021-02-04 14:49:39.779: --> +OK 44745 octets

Thu 2021-02-04 14:49:39.779: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:40.311: Transfer Complete

Thu 2021-02-04 14:49:40.332: <-- DELE 5

Thu 2021-02-04 14:49:40.332: --> +OK message 5 deleted

Thu 2021-02-04 14:49:40.377: <-- RETR 6

Thu 2021-02-04 14:49:40.377: --> +OK 44922 octets

Thu 2021-02-04 14:49:40.377: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:40.490: Transfer Complete

Thu 2021-02-04 14:49:40.515: <-- DELE 6

Thu 2021-02-04 14:49:40.515: --> +OK message 6 deleted

Thu 2021-02-04 14:49:40.569: <-- RETR 7

Thu 2021-02-04 14:49:40.570: --> +OK 28733 octets

Thu 2021-02-04 14:49:40.570: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:40.642: Transfer Complete

Thu 2021-02-04 14:49:40.678: <-- DELE 7

Thu 2021-02-04 14:49:40.679: --> +OK message 7 deleted

Thu 2021-02-04 14:49:40.730: <-- RETR 8

Thu 2021-02-04 14:49:40.730: --> +OK 19405 octets

Thu 2021-02-04 14:49:40.730: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:40.773: Transfer Complete

Thu 2021-02-04 14:49:40.799: <-- DELE 8

Thu 2021-02-04 14:49:40.799: --> +OK message 8 deleted

Thu 2021-02-04 14:49:40.851: <-- RETR 9

Thu 2021-02-04 14:49:40.852: --> +OK 1896821 octets

Thu 2021-02-04 14:49:40.853: Sending
 to
[118.136.113.153]

Thu 2021-02-04 14:49:46.277: Transfer Complete

Thu 2021-02-04 14:49:46.300: <-- DELE 9

Thu 2021-02-04 14:49:46.301: --> +OK message 9 deleted

Thu 2021-02-04 14:49:46.385: <-- QUIT

Thu 2021-02-04 14:49:46.393: --> +OK r...@anjhealthcare.com
anjhealthcare.com POP3 Server signing off (mailbox empty)

Thu 2021-02-04 14:49:46.393: POP3 session complete (Bytes in/out:
206/3265094)

Thu 2021-02-04 14:49:46.393: --

 

Log 2

-

Thu 2021-02-04 14:50:58.516: Session 796773; child 0001

Thu 2021-02-04 14:50:58.516: Accepting SMTP connection from
118.136.113.153:53124 to 172.16.24.23:25

Thu 2021-02-04 14:51:00.065: Performing PTR lookup
(153.113.136.118.IN-ADDR.ARPA)

Thu 2021-02-04 14:51:00.088: *  D=153.113.136.118.IN-ADDR.ARPA TTL=(1440)
PTR=[fm-dyn-118-136-113-153.fast.net.id]

Thu 2021-02-04 14:51:00.100: *  No A/ records found

Thu 2021-02-04 14:51:00.101:  End PTR results

Thu 2021-02-04 14:51:00.101: --> 220 anjhealthcare.com ESMTP Thu, 04 Feb
2021 14:51:00 +0700

Thu 2021-02-04 14:51:00.137: <-- EHLO [192.168.1.135]

Thu 2021-02-04 14:51:00.144: --> 250-anjhealthcare.com Hello
fm-dyn-118-136-113-153.fast.net.id [118.136.113.153], pleased to meet you

Thu 2021-02-04 14:51:00.145: --> 250-ETRN

Thu 2021-02-04 14:51:00.145: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Thu 2021-02-04 14:51:00.145: --> 250-8BITMIME

Thu 2021-02-04 14:51:00.145: --> 250-ENHANCEDSTATUSCODES

Thu 2021-02-04 14:51:00.145: --> 250-STARTTLS

Thu 2021-02-04 14:51:00.145: --> 250 SIZE

Thu 2021-02-04 14:51:00.176: Connection closed

Thu 2021-02-04 14:51:00.176: SMTP session terminated (Bytes in/out: 22/268)

Thu 2021-02-04 14:51:02.587: --

Thu 2021-02-04 14:51:00.199: Session 796774; child 0001

Thu 2021-02-04 14:51:00.199: Accepting SMTP connection from

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah via mdaemon-l]

On 12/11/20 10.08, bonayad...@thaplantation.com wrote:
> Pak Syafril mohon informasi terkait log berikut. Info dari user kami (sender)
> email beliau tidak di terima oleh recipient setelah di konfirmasi by phone.
> Dan akhirnya di forward ulang


> Thu 2020-11-12 08:15:25: <-- 250 2.0.0 OK  1605143725 c1si2752669pgp.104 - 
> gsmtp 

> Thu 2020-11-12 08:15:37: <-- 250 [Sniper] OK 1605143736 snipe-queue 24587 


Mail diterima dengan sukses oleh server recipient.
Kalau dia tidak terima maka minta recipient menanyakan ke pengelola mail server.
Transkrip log tersebut bisa/boleh dikirimkan kalau pengelola server recipient
memerlukannya.




-- 
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 20.5.0 64bit Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

In learning you will teach, and in teaching you will learn.
---  Phil Collins


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
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Versi terakhir: MDaemon 20.0.3, SecurityGateway 7.0.1

[mdaemon-l] Email tidak diterima

[bonayad...@thaplantation.com]

Dengan hormat,

Pak Syafril mohon informasi terkait log berikut.
Info dari user kami (sender) email beliau tidak di terima oleh recipient 
setelah di konfirmasi by phone. Dan akhirnya di forward ulang


Thu 2020-11-12 08:15:21: Parsing message 


Thu 2020-11-12 08:15:21: *  From: marketing-sta...@cakra-group.com
Thu 2020-11-12 08:15:21: *  To: sukyat...@gmail.com
Thu 2020-11-12 08:15:21: *  Subject: Re: : Trade confirmation CPO - 09 
November 2020

Thu 2020-11-12 08:15:21: *  Size (bytes): 386529
Thu 2020-11-12 08:15:21: *  Message-ID: 
<08d2b654-d4b6-677a-7589-517aea58a...@cakra-group.com>

Thu 2020-11-12 08:15:21: Attempting SMTP connection to [gmail.com]
Thu 2020-11-12 08:15:21: Resolving MX records for [gmail.com] (DNS 
Server: 10.90.2.37)...
Thu 2020-11-12 08:15:21: *  P=005 S=001 D=gmail.com TTL=(2) 
MX=[gmail-smtp-in.l.google.com]
Thu 2020-11-12 08:15:21: *  P=010 S=002 D=gmail.com TTL=(2) 
MX=[alt1.gmail-smtp-in.l.google.com]
Thu 2020-11-12 08:15:21: *  P=020 S=003 D=gmail.com TTL=(2) 
MX=[alt2.gmail-smtp-in.l.google.com]
Thu 2020-11-12 08:15:21: *  P=030 S=004 D=gmail.com TTL=(2) 
MX=[alt3.gmail-smtp-in.l.google.com]
Thu 2020-11-12 08:15:21: *  P=040 S=000 D=gmail.com TTL=(2) 
MX=[alt4.gmail-smtp-in.l.google.com] {209.85.146.27}
Thu 2020-11-12 08:15:21: Attempting SMTP connection to 
[gmail-smtp-in.l.google.com:25]
Thu 2020-11-12 08:15:21: Resolving A record for 
[gmail-smtp-in.l.google.com] (DNS Server: 10.90.2.37)...
Thu 2020-11-12 08:15:21: *  D=gmail-smtp-in.l.google.com TTL=(3) 
A=[74.125.130.27]

Thu 2020-11-12 08:15:21: Attempting SMTP connection to [74.125.130.27:25]
Thu 2020-11-12 08:15:21: Waiting for socket connection...
Thu 2020-11-12 08:15:21: *  Connection established (10.90.10.11:3925 -> 
74.125.130.27:25)

Thu 2020-11-12 08:15:21: Waiting for protocol to start...
Thu 2020-11-12 08:15:22: <-- 220 mx.google.com ESMTP c1si2752669pgp.104 
- gsmtp

Thu 2020-11-12 08:15:22: --> EHLO mail.cakra-group.com
Thu 2020-11-12 08:15:22: <-- 250-mx.google.com at your service, 
[103.145.82.39]

Thu 2020-11-12 08:15:22: <-- 250-SIZE 157286400
Thu 2020-11-12 08:15:22: <-- 250-8BITMIME
Thu 2020-11-12 08:15:22: <-- 250-STARTTLS
Thu 2020-11-12 08:15:22: <-- 250-ENHANCEDSTATUSCODES
Thu 2020-11-12 08:15:22: <-- 250-PIPELINING
Thu 2020-11-12 08:15:22: <-- 250-CHUNKING
Thu 2020-11-12 08:15:22: <-- 250 SMTPUTF8
Thu 2020-11-12 08:15:22: --> MAIL 
From: SIZE=386529

Thu 2020-11-12 08:15:22: <-- 250 2.1.0 OK c1si2752669pgp.104 - gsmtp
Thu 2020-11-12 08:15:22: --> RCPT To:
Thu 2020-11-12 08:15:23: <-- 250 2.1.5 OK c1si2752669pgp.104 - gsmtp
Thu 2020-11-12 08:15:23: --> DATA
Thu 2020-11-12 08:15:23: <-- 354  Go ahead c1si2752669pgp.104 - gsmtp
Thu 2020-11-12 08:15:23: Sending 
 to [74.125.130.27]

Thu 2020-11-12 08:15:24: Transfer Complete
Thu 2020-11-12 08:15:25: <-- 250 2.0.0 OK  1605143725 c1si2752669pgp.104 
- gsmtp

Thu 2020-11-12 08:15:25: --> QUIT
Thu 2020-11-12 08:15:26: <-- 221 2.0.0 closing connection 
c1si2752669pgp.104 - gsmtp

Thu 2020-11-12 08:15:26: SMTP session successful (Bytes in/out: 455/386664)
Thu 2020-11-12 08:15:26: --
Thu 2020-11-12 08:15:21: Parsing message 


Thu 2020-11-12 08:15:21: *  From: marketing-sta...@cakra-group.com
Thu 2020-11-12 08:15:21: *  To: ce...@lgi.co.kr
Thu 2020-11-12 08:15:21: *  Subject: Re: : Trade confirmation CPO - 09 
November 2020

Thu 2020-11-12 08:15:21: *  Size (bytes): 386460
Thu 2020-11-12 08:15:21: *  Message-ID: 
<08d2b654-d4b6-677a-7589-517aea58a...@cakra-group.com>

Thu 2020-11-12 08:15:21: *  Route slip host: lgi.co.kr
Thu 2020-11-12 08:15:21: *  Route slip port: 25
Thu 2020-11-12 08:15:21: Attempting SMTP connection to [lgi.co.kr]
Thu 2020-11-12 08:15:21: Resolving MX records for [lgi.co.kr] (DNS 
Server: 10.90.2.37)...
Thu 2020-11-12 08:15:21: *  P=050 S=000 D=lgi.co.kr TTL=(10) 
MX=[sniper.lgi.co.kr]

Thu 2020-11-12 08:15:21: Attempting SMTP connection to [sniper.lgi.co.kr:25]
Thu 2020-11-12 08:15:21: Resolving A record for [sniper.lgi.co.kr] (DNS 
Server: 10.90.2.37)...

Thu 2020-11-12 08:15:21: *  D=sniper.lgi.co.kr TTL=(10) A=[165.244.231.228]
Thu 2020-11-12 08:15:21: Attempting SMTP connection to [165.244.231.228:25]
Thu 2020-11-12 08:15:21: Waiting for socket connection...
Thu 2020-11-12 08:15:22: *  Connection established (10.90.10.11:3926 -> 
165.244.231.228:25)

Thu 2020-11-12 08:15:22: Waiting for protocol to start...
Thu 2020-11-12 08:15:22: <-- 220 ESMTP AntiSpam Service Enterprise Edition
Thu 2020-11-12 08:15:22: --> EHLO mail.cakra-group.com
Thu 2020-11-12 08:15:25: <-- 250-AntiSpam Service Enterprise Edition
Thu 2020-11-12 08:15:25: <-- 250-STARTTLS
Thu 2020-11-12 08:15:25: <-- 250-PIPELINING
Thu 2020-11-12 08:15:25: <-- 250 8BITMIME
Thu 2020-11-12 08:15:25: --> MAIL From:
Thu 2020-11-12 08:15:25: <-- 250 [Sniper] OK
Thu 2020-11-12 08:15:25: --> RCPT To:
Thu 2020-11-12 08:15:25: <-- 250 [Sniper] OK
Thu 2020-11-12 08:15:25: --> RCPT To:
Thu 2020-11-12 08:15:25: <-- 250 [Sniper] OK
Thu 2020-11-12 08:15:25: --> RCPT To:
Thu 

[mdaemon-l] Email Tidak diterima

[Syafril Hermansyah via mdaemon-l]

On 19/08/20 08.30, Bona Yadija wrote:
> Setting Filter sudah diubah sesuai arahan tetapi hasil pencarian sama saja 
> pak.


Kalau begitu memang server bankmandiri.co.id tidak connect ke server
mail.thaplantation.com.
Alasan persisnya hanya pengelola server mail bankmandiri.co.id yang tahu (dari
pemeriksaan smtp-out lognya).

Coba test kirim mail ke salah satu akun di bankmandiri.co.id dan minta di reply
saat ini, apakah berhasil.


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Change is the end result of all true learning.
--- Leo Buscaglia


-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email Tidak diterima

[Bona Yadija]

Dengan hormat,

On 18/08/2020 11:53, Syafril Hermansyah via mdaemon-l wrote:

Kalau pakai glogg, perbaiki setting filternya agar hasilnya akurat

Dari menu Tools | Options, ubah isian

Main search type: Wildcard
Quick find search type: Extended Regex
Setting Filter sudah diubah sesuai arahan tetapi hasil pencarian sama 
saja pak.



Remote Administration tidak perlu modifikasi, sudah langsung bisa dipakai dengan
hasil yang akurat.




--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email Tidak diterima

[Syafril Hermansyah via mdaemon-l]

On 18/08/20 11.44, Bona Yadija wrote:
> Berikut hasil setelah dicari menggunakan aplikasi glogg pak


Kalau pakai glogg, perbaiki setting filternya agar hasilnya akurat

Dari menu Tools | Options, ubah isian

Main search type: Wildcard
Quick find search type: Extended Regex

Remote Administration tidak perlu modifikasi, sudah langsung bisa dipakai dengan
hasil yang akurat.

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

The more I read, the more I acquire, the more certain I am that I know nothing.
--- Voltaire


-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email Tidak diterima

[Bona Yadija]

Dengan hormat,

Berikut hasil setelah dicari menggunakan aplikasi glogg pak

On 18/08/2020 10:00, Syafril Hermansyah via mdaemon-l wrote:

Kelihatannya tools yang dipakai untuk search tidak bagus.
Gunkan tools webmain (remote administration) atau glogg

https://mdaemonid.blogspot.com/search/label/Mencari%20Transaksi%20MDaemon%20dari%20Logs

https://glogg.bonnefon.org/

https://www.mail-archive.com/mdaemon-l@dutaint.com/msg38093.html

*m...@bankmandiri.co.id*

*
**.bankmandiri.co.id*


*bankmandiri.co.id

*


--
--[mdaemon-l]--
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[mdaemon-l] Email Tidak diterima

[Syafril Hermansyah via mdaemon-l]

On 18/08/20 09.00, Bona Yadija wrote:

> Sudah dicari di smtp-in log dengan kata kunci pencarian
> m...@bankmandiri.co.id atau bankmandiri.co.id atau .bankmandiri.co.id?

> Saya sudah mencari di smpt-in dengan kata kunci:
> 
> *m...@bankmandiri.co.id *tidak menemukan               *.bankmandiri.co.id
> *tidak menemukan

> bankmandiri.co.id ada, tetapi content email berbeda


Kelihatannya tools yang dipakai untuk search tidak bagus.
Gunkan tools webmain (remote administration) atau glogg

https://mdaemonid.blogspot.com/search/label/Mencari%20Transaksi%20MDaemon%20dari%20Logs

https://glogg.bonnefon.org/

https://www.mail-archive.com/mdaemon-l@dutaint.com/msg38093.html


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Tell me and I forget. Teach me and I remember. Involve me and I learn.
--- Benjamin Franklin


-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email Tidak diterima

[Bona Yadija]

Dengan hormat,


Sudah dicari di smtp-in log dengan kata kunci pencarian
m...@bankmandiri.co.id atau bankmandiri.co.id atau .bankmandiri.co.id?

Saya sudah mencari di smpt-in dengan kata kunci:

*m...@bankmandiri.co.id *tidak menemukan *.bankmandiri.co.id *tidak menemukan



*bankmandiri.co.id *ada, tetapi content email berbeda


Kalau tidak ketemu, maka cari di screening log dengan kata kunci
pencarian 103.139.8 atau 202.58.242.

Di screening Log saya cari juga tidak menemukan



Demikian disampaikan
Terimakasih

--
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email Tidak diterima

[Syafril Hermansyah via mdaemon-l]

On 14/08/20 16.50, Bona Yadija wrote:
> User kami ada pergantian password di web Mandiri Cash Management,
> menurut pihak bank mandiri email sudah di kirim ke account user kami.
> Sender *m...@bankmandiri.co.id*,
> Saya mencari di IMAP, Routing, Content Filter, SMTP IN, SMTP OUT
> AntiSpam Log dengan key m...@bankmandiri.co.id tidak menemukannya.


Sudah dicari di smtp-in log dengan kata kunci pencarian
m...@bankmandiri.co.id atau bankmandiri.co.id atau .bankmandiri.co.id?

Kalau tidak ketemu, maka cari di screening log dengan kata kunci
pencarian 103.139.8 atau 202.58.242.



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 20.0.1-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Anda jangan memuji org krn nampaknya besar, atau memandang rendah org
krn kelihatannya kecil. Krn lebah tms kecil dikalangan binatang
bersayap, namun dialah yg menghasilkan madu termanis
-- Jezus Sirach, 11.


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--[mdaemon-l]--
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[mdaemon-l] Email Tidak diterima

[Bona Yadija]

Dengan hormat,

Pak syafril
Apakah ada cara untuk mengetahui log email dari user cth: 
m...@bankmandiri.co.id.


Kasus:
User kami ada pergantian password di web Mandiri Cash Management, 
menurut pihak bank mandiri email sudah di kirim ke account user kami. 
Sender *m...@bankmandiri.co.id*,
Saya mencari di IMAP, Routing, Content Filter, SMTP IN, SMTP OUT 
AntiSpam Log dengan key m...@bankmandiri.co.id tidak menemukannya.


Demikian saya sampaikan
terimakasih


--
--[mdaemon-l]--
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[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 08/06/20 16.09, Bambang Setiawan wrote:

---
Kalau reply mail di milis ini dengan inline reply maka gunakan Internet Quote 
Style.

https://www.slipstick.com/outlook/email/to-use-internet-style-quoting/

lakukan pemangkasan (trimming) teks kutipan ulang dengan hanya menyisakan yang
sesuai dengan konteks yang akan dijawab.

https://wiki.openstack.org/wiki/MailingListEtiquette#Trimming
---

> Saya trace sudah ada dimailbox recepient pak, dari email header ini delay 
> juga kasusnya ya pak
> 
> Received: from sinsgout.his.huawei.com (sinsgout.his.huawei.com 
> [103.69.140.247]) 
>   by mail.persada.id (124.81.84.135) (MDaemon PRO v20.0.0) with ESMTPS id 
> md5001005858133.msg; 
>   Mon, 08 Jun 2020 12:45:49 +0700
> Received: from sineml716-chm.china.huawei.com (unknown [172.18.156.147])
>   by sinsgout.his.huawei.com (Messaging Gateway) with ESMTP id E70C985424;
>   Sun,  7 Jun 2020 14:17:03 +0800 (CST)
> Received: from sineml709-chm.china.huawei.com (10.223.161.59) by
>  sineml716-chm.china.huawei.com (10.223.161.78) with Microsoft SMTP Server
>  (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id
>  15.1.1913.5; Sun, 7 Jun 2020 14:17:03 +0800
> Received: from sineml709-chm.china.huawei.com ([10.223.161.59]) by
>  sineml709-chm.china.huawei.com ([10.223.161.59]) with mapi id 15.01.1913.007;
>  Sun, 7 Jun 2020 14:17:03 +0800
> From: Noer Lingga 
> Date: Sun, 7 Jun 2020 06:17:03 +


Iya, ini message delay.
Alasannya tidak bisa diketahui kecuali ada log dari sender host
sinsgout.his.huawei.com [103.69.140.247]

> Saya periksa di smtp-in log sesuai attachment terlampir pak,


Urutkan (sort) berdasar sender address, dengan klik kolom teratas From, setelah
itu double klik baris yang ditemukan untuk lihat detail transkripnya.



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learning is not attained by chance, it must be sought for with ardour and
attended to with diligence.
--- Abigail Adams


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--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 08/06/20 13.34, Bambang Setiawan wrote:
> FYI selama ini saya cari log menggunakan glogg pak 


Glogg perlu di modify filternya agar akurat.
Dari menu Tools | Options, ubah isian

Main search type: Wildcard
Quick find search type: Extended Regex

> Berikut log yang saya dapat dengan key 
> "2f6058dcc4b94c7da5c4e06c4ba64...@huawei.com" pak

> Mon 2020-06-08 12:45:48.040: [01205888] Spam Filter score/req: -99.50/12.0
> Mon 2020-06-08 12:45:48.102: [01205888] Message creation successful: 
> c:\mdaemon\queues\inbound\md5001005858133.msg
> Mon 2020-06-08 12:45:48.102: [01205888] --> 250 2.6.0 Ok, message saved 
> >


Nah itu ada, yang artinya diterima dengan baik oleh MDaemon.
Kalau memang recipient tidak ada yang terima di mailboxnya, periksa ke routing
log, contentfilter log.


> Pak Syafril mohon bantuannya satu lagi untuk domain yang sama tapi kasusnya 
> delay penerimaannya ya pak 


> Authentication-Results: mail.persada.id;
>   spf=pass smtp.mailfrom=teguh.wiguna@huawei.com;
>   dmarc=none header.from=huawei.com (no DMARC record);
>   iprev=pass policy.iprev=103.69.140.247 (PTR sinsgout.his.huawei.com);
>   iprev=pass policy.iprev=103.69.140.247 (HELO sinsgout.his.huawei.com);
>   iprev=fail policy.iprev=103.69.140.247 reason="does not match" (MAIL 
> teguh.wiguna@huawei.com)
> Received: from sinsgout.his.huawei.com (sinsgout.his.huawei.com 
> [103.69.140.247]) 
>   by mail.persada.id (124.81.84.135) (MDaemon PRO v20.0.0) with ESMTPS id 
> md5001005857572.msg; 
>   Mon, 08 Jun 2020 10:57:59 +0700
> Received: from sineml707-chm.china.huawei.com (unknown [172.18.156.149])
>   by sinsgout.his.huawei.com (Messaging Gateway) with ESMTP id 196DC905F9;
>   Sun,  7 Jun 2020 13:38:45 +0800 (CST)
> Received: from sineml716-chm.china.huawei.com ([10.223.161.78]) by
>  sineml716-chm.china.huawei.com ([10.223.161.78]) with mapi id 15.01.1913.007;
>  Sun, 7 Jun 2020 13:38:44 +0800
> From: Teguh Wiguna ST 
> Date: Sun, 7 Jun 2020 05:38:44 +


Iya ini message delay, tetapi dari smtp-in log maupun message header tidak
diketahui alasan (persisnya) kenapa delay.
Coba periksa lebih lanjut ke smtp-in log tanggal 2020-06-07, apakah ada koneksi
dari sinsgout.his.huawei.com [103.69.140.247] yang gagal masuk karena time out
atau alasan lain.




-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Banyak yang tidak menyadari bahwa untuk bisa menjadi pemimpin yang baik
sebenarnya harus pernah membuktikan dirinya pernah menjadi orang yang dipimpin.
--- Dahlan Iskan


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[mdaemon-l] Email tidak diterima

[Bambang Setiawan]

-Original Message-
From: mdaemon-l@dutaint.com  On Behalf Of Syafril 
Hermansyah
Sent: Senin, 08 Juni 2020 06.34
To: mdaemon-l@dutaint.com
Subject: [mdaemon-l] Email tidak diterima

Kalau memang banyak terima mail dari sender domain @huawei.com bisa pakai kata 
kunci yang unique y.i message-id.
Coba cari dengan kata kunci "2f6058dcc4b94c7da5c4e06c4ba64...@huawei.com" 
(tanpa tanda kutip).

FYI selama ini saya cari log menggunakan glogg pak 
Berikut log yang saya dapat dengan key 
"2f6058dcc4b94c7da5c4e06c4ba64...@huawei.com" pak

Mon 2020-06-08 12:45:03.606: [01205888] Session 01205888; child 0013
Mon 2020-06-08 12:45:03.606: [01205888] Accepting SMTP connection from 
103.69.140.247:54326 to 124.81.84.135:25
Mon 2020-06-08 12:45:03.606: [01205888] Location Screen says connection is from 
Malaysia, Asia
Mon 2020-06-08 12:45:03.608: [01205888] --> 220 mail.persada.id ESMTP MDaemon 
20.0.0; Mon, 08 Jun 2020 12:45:03 +0700
Mon 2020-06-08 12:45:03.628: [01205888] <-- EHLO sinsgout.his.huawei.com
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-mail.persada.id Hello 
sinsgout.his.huawei.com [103.69.140.247], pleased to meet you
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-ETRN
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-8BITMIME
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-ENHANCEDSTATUSCODES
Mon 2020-06-08 12:45:03.628: [01205888] --> 250-STARTTLS
Mon 2020-06-08 12:45:03.628: [01205888] --> 250 SIZE
Mon 2020-06-08 12:45:03.657: [01205888] <-- STARTTLS
Mon 2020-06-08 12:45:03.657: [01205888] --> 220 2.7.0 Ready to start TLS
Mon 2020-06-08 12:45:03.741: [01205888] SSL negotiation successful (TLS 1.2, 
256 bit key exchange, 256 bit AES encryption)
Mon 2020-06-08 12:45:03.770: [01205888] <-- EHLO sinsgout.his.huawei.com
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-mail.persada.id Hello 
sinsgout.his.huawei.com [103.69.140.247], pleased to meet you
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-ETRN
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-8BITMIME
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-ENHANCEDSTATUSCODES
Mon 2020-06-08 12:45:03.770: [01205888] --> 250-REQUIRETLS
Mon 2020-06-08 12:45:03.770: [01205888] --> 250 SIZE
Mon 2020-06-08 12:45:03.803: [01205888] <-- MAIL FROM: 
SIZE=258094
Mon 2020-06-08 12:45:03.810: [01205888] Performing PTR lookup 
(247.140.69.103.IN-ADDR.ARPA)
Mon 2020-06-08 12:45:03.811: [01205888] *  D=247.140.69.103.IN-ADDR.ARPA 
TTL=(4) PTR=[sinsgout.his.huawei.com]
Mon 2020-06-08 12:45:03.811: [01205888] *  D=sinsgout.his.huawei.com TTL=(4) 
A=[103.69.140.247]
Mon 2020-06-08 12:45:03.811: [01205888]  End PTR results
Mon 2020-06-08 12:45:03.817: [01205888] Performing IP lookup 
(sinsgout.his.huawei.com)
Mon 2020-06-08 12:45:03.818: [01205888] *  D=sinsgout.his.huawei.com TTL=(4) 
A=[103.69.140.247]
Mon 2020-06-08 12:45:03.818: [01205888]  End IP lookup results
Mon 2020-06-08 12:45:03.826: [01205888] Performing IP lookup (huawei.com)
Mon 2020-06-08 12:45:03.827: [01205888] *  D=huawei.com TTL=(4) 
A=[45.249.212.124]
Mon 2020-06-08 12:45:03.828: [01205888] *  P=010 S=000 D=huawei.com TTL=(4) 
MX=[mx5.huawei.com] {103.218.216.136}
Mon 2020-06-08 12:45:03.828: [01205888] *  P=020 S=001 D=huawei.com TTL=(4) 
MX=[mx7.huawei.com] {168.195.93.46}
Mon 2020-06-08 12:45:03.828: [01205888] *  P=020 S=002 D=huawei.com TTL=(4) 
MX=[mx6.huawei.com] {185.176.76.214}
Mon 2020-06-08 12:45:03.828: [01205888] *  P=030 S=003 D=huawei.com TTL=(4) 
MX=[mx8.his.huawei.com] {103.69.140.246}
Mon 2020-06-08 12:45:03.828: [01205888]  End IP lookup results
Mon 2020-06-08 12:45:03.829: [01205888] Performing SPF lookup 
(sinsgout.his.huawei.com / 103.69.140.247)
Mon 2020-06-08 12:45:03.881: [01205888] *  Result: none; no SPF record in DNS
Mon 2020-06-08 12:45:03.881: [01205888]  End SPF results
Mon 2020-06-08 12:45:03.881: [01205888] Performing SPF lookup (huawei.com / 
103.69.140.247)
Mon 2020-06-08 12:45:03.881: [01205888] *  Policy (cache): v=spf1 
ip4:45.249.212.32 ip4:45.249.212.35 ip4:45.249.212.255 ip4:45.249.212.187/29 
ip4:45.249.212.191 ip4:185.176.76.210 ip4:168.195.93.47 ip4:103.69.140.247 -all
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:45.249.212.32: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:45.249.212.35: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:45.249.212.255: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:45.249.212.187/29: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:45.249.212.191: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:185.176.76.210: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:168.195.93.47: no 
match
Mon 2020-06-08 12:45:03.881: [01205888] *  Evaluating ip4:103.69.14

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 07/06/20 22.33, bambang.setia...@persada.id wrote:
> Checknya di smtp-in log tanggal 2020-06-07 dengan kata kunci pencarian
> huawei.com atau @huawei.com?
> 
> Kunci pencariannya lebih spesifik saya gunakan nama sender pak, Noer.Lingga,
> karena jika menggunakan kunci pencarian huawei.com banyak email lainnya yg 
> ikut
> terfilter ( komunikasi email dengan huawei.com banyak ).


Kalau memang banyak terima mail dari sender domain @huawei.com bisa pakai kata
kunci yang unique y.i message-id.
Coba cari dengan kata kunci "2f6058dcc4b94c7da5c4e06c4ba64...@huawei.com" (tanpa
tanda kutip).

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

You have to learn the rules of the game. And then you have to play better than
anyone else.
--- Albert Einstein


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
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Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[bambang . setiawan]

On Jun 7, 2020 5:13 PM, Syafril Hermansyah  wrote




Checknya di smtp-in log tanggal 2020-06-07 dengan kata kunci pencarian

huawei.com atau @huawei.com?
Kunci pencariannya lebih spesifik saya gunakan nama sender pak, Noer.Lingga, karena jika menggunakan kunci pencarian huawei.com banyak email lainnya yg ikut terfilter ( komunikasi email dengan huawei.com banyak ).Terima kasih

-- 
 
CONFIDENTIALITY NOTICE
"This e-mail message including any attachment(s) is from PT. Personel Alih Daya (Persada). It may contain confidential and/or privileged information. Unless you are the intended recipient (or authorized to receive for the intended recipient) you may not read, print, retain, use, copy, distribute or disclose to anyone the message or any information contained in the message herein. If you have received this communication in error, please advise the sender by reply e-mail and destroy all copies (including any attachments) of the original message. PT. Personel Alih Daya (Persada) is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt."

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 07/06/20 17.13, Syafril Hermansyah wrote:
> On 07/06/20 16.30, Bambang Setiawan wrote:
>> Semua email ke domain persada.id tidak ada yang menerima email ini pak.
>>
>>  
>>
>> Saya cek di log juga tidak ada log-nya.
> 
> 
> Checknya di smtp-in log tanggal 2020-06-07 dengan kata kunci pencarian
> huawei.com atau @huawei.com?


Lihat cara mencari transaksi dari log dari sini

https://mdaemonid.blogspot.com/2020/05/mencari-transaksi-mdaemon-dari-log.html



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 20.0-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Mengeritik jauh lebih mudah daripada berbuat yang benar
-- Benyamin Disraeli


-- 
--[mdaemon-l]--
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 07/06/20 16.30, Bambang Setiawan wrote:
> Semua email ke domain persada.id tidak ada yang menerima email ini pak.
> 
>  
> 
> Saya cek di log juga tidak ada log-nya.


Checknya di smtp-in log tanggal 2020-06-07 dengan kata kunci pencarian
huawei.com atau @huawei.com?


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 20.0-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Anda tidak pernah akan menemukan diri Anda sampai Anda menghadapi kebenaran
-- Pearl Bailey


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
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Versi terakhir: MDaemon 20.0.0, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[Bambang Setiawan]

Dear Pak Syafril,

 

Mohon bantuan Bapak untuk pengecekan dari email header terlampir,

Semua email ke domain persada.id tidak ada yang menerima email ini pak.

 

Saya cek di log juga tidak ada log-nya.

 

Atas bantuannya diucapkan terima kasih.

 

Salam,

Return-Path: 

Delivered-To: a...@andifaturokhman.com

Received: from us2.mx.mailhostbox.com ([172.16.214.44])

by mss21.mailhostbox.aus-tx.colo (Dovecot) with LMTP id
Fqi9EWeG3F7jBwAAXVWb9Q

for ; Sun, 07 Jun 2020 06:17:11
+

Received-SPF: Pass (sender SPF authorized) identity=mailfrom;
client-ip=103.69.140.247; helo=sinsgout.his.huawei.com;
envelope-from=noer.lin...@huawei.com; receiver=a...@andifaturokhman.com 

Authentication-Results: us2.mx.mailhostbox.com; dkim=none;

dkim-atps=neutral

Received: from sinsgout.his.huawei.com (sinsgout.his.huawei.com
[103.69.140.247])

(using TLSv1.2 with cipher AECDH-AES256-SHA (256/256 bits))

(No client certificate requested)

by us2.mx.mailhostbox.com (Postfix) with ESMTPS id
CDB901404ED

for ; Sun,  7 Jun 2020 06:17:07
+ (GMT)

Received: from sineml716-chm.china.huawei.com (unknown [172.18.156.147])

by sinsgout.his.huawei.com (Messaging Gateway) with ESMTP id
E70C985424;

Sun,  7 Jun 2020 14:17:03 +0800 (CST)

Received: from sineml709-chm.china.huawei.com (10.223.161.59) by

sineml716-chm.china.huawei.com (10.223.161.78) with Microsoft SMTP Server

(version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256) id

15.1.1913.5; Sun, 7 Jun 2020 14:17:03 +0800

Received: from sineml709-chm.china.huawei.com ([10.223.161.59]) by

sineml709-chm.china.huawei.com ([10.223.161.59]) with mapi id
15.01.1913.007;

Sun, 7 Jun 2020 14:17:03 +0800

From: Noer Lingga 

To: andi faturokhman , Suprayitno S

, Fajar Arif Khurniawan



CC: "Wempie Parinussa (A)" , "Achmad Fauzi
(AF)"

, Fantelim Putra Gulo

, 'Harris Purwanto'

, 'yulliana dewi'
,

'Aditya Arie Wibowo' ,
"rifky.metant...@persada.id"

, "maharani.ann...@persada.id"

, 'Adriansyah Awalludin'

, 'Andi'


Subject: RE: SPE JANUARI 2020 PERSADA MS XL

Thread-Topic: SPE JANUARI 2020 PERSADA MS XL

Thread-Index: AdY8ImgROgplI0s4QPyxq7KVEq6vLwAcJY8A

Date: Sun, 7 Jun 2020 06:17:03 +

Message-ID: <2f6058dcc4b94c7da5c4e06c4ba64...@huawei.com>

References: <00a501d63c22$d83e8960$88bb9c20$@persada.id>

In-Reply-To: <00a501d63c22$d83e8960$88bb9c20$@persada.id>

Accept-Language: en-US

Content-Language: en-US

X-MS-Has-Attach: yes

X-MS-TNEF-Correlator:

x-originating-ip: [10.52.60.117]

Content-Type: multipart/related;

boundary="007_2f6058dcc4b94c7da5c4e06c4ba64ee4huaweicom";

type="multipart/alternative"

MIME-Version: 1.0

X-CFilter-Loop: Reflected

X-FangMail-Miltered: at sinsg03-dlp with ID 5EDC865F.003 by FangMail milter!

X-FangMail-Envelope:
1591510624/E70C985424/5EDC865F.003/172.18.156.147/[172.18.156.147]/sineml716
-chm.china.huawei.com/

X-CMAE-Score: 0

X-CMAE-Analysis: v=2.3 cv=F9wpiZpN c=1 sm=1 tr=0

a=0wkM9/zNjQg3wM/RHTy/eA==:117 a=0wkM9/zNjQg3wM/RHTy/eA==:17

a=RmAS-Ob7hycA:10 a=nTHF0DUjJn0A:10 a=i0EeH86S:8
a=J6tsYX0o:8

a=1XWaLZrs:8 a=7tTcHCG7:8 a=0tednnJFmuEEluwQoMAA:9

a=8OKh2rI9i2r_EJHR:21 a=RHL343DRy1Fz72vo:21
a=CjuIK1q_8ugA:10

a=m1U-up6979wA:10 a=8xPuELMIaLgA:10 a=yMhMjlub:8
a=SSmOFEAC:8

a=lg6uSESDebD5gJ_7:21 a=K8VO2FtEvXXFC7Cc:21
a=p6aFpok0oF4722wA:21

a=gKO2Hq4RSVkA:10 a=UiCQ7L4-1S4A:10 a=hTZeC7Yk6K0A:10
a=frz4AuCg-hUA:10

a=0mTtfeBndithUf5oZccA:9 a=49ladYHvHUoA:10 a=mpd-woop7mMA:10

a=K7GfFBRvJlAA:10 a=ujgfZXgjgIZNLV3IPowA:9
a=5o4PwSCg5rEc2jG4:18

a=HXjIzolwW10A:10 a=T6a71-JsGAwA:10 a=MFF9YN5CGq0UgCAHty8A:9

a=cBNYB8p9Ym_VsVhN:18 a=6xl2hKsP-Aqj7K_sEAAA:9
a=uHDg9yy5HOWZ-q3J:18

a=KQqxNPgzF0kA:10 a=VEiTNn8F7TgA:10
a=xcY0Mse8npU1NPtTDg9x:22

a=pfaKR4zGtB9otvnfh50_:22



-- 


 


CONFIDENTIALITY NOTICE

"This e-mail message including any attachment(s) is from PT. Personel Alih Daya 
(Persada). It may contain confidential and/or privileged information. Unless 
you are the intended recipient (or authorized to receive for the intended 
recipient) you may not read, print, retain, use, copy, distribute or disclose 
to anyone the message or any information contained in the message herein. If 
you have received this communication in error, please advise the sender by 
reply e-mail and destroy all copies (including any attachments) of the original 
message. PT. Personel Alih Daya (Persada) is neither liable for the proper and 
complete transmission of the information contained in this communication nor 

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 29/04/20 10.22, bonayad...@thaplantation.com wrote:
>> Ya, mestinya begitu. 
> 
> Setelah dilakukan update,
> email dari c...@citramusi.co.id masih belum dapat kami terima pak.


Setelah diupdate apakah sudah restart MDaemon service dari windows service
control panel?

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit Beta GM3
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Experience is a hard teacher because she gives the test first, the lesson
afterwards.
--- Vernon Saunders Law


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Versi terakhir: MDaemon 19.5.5, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[bonayad...@thaplantation.com]

Dengan hormat,

On 29/04/2020 10:15, Syafril Hermansyah wrote:
Ya, mestinya begitu. 


Setelah dilakukan update,
email dari c...@citramusi.co.id masih belum dapat kami terima pak.

Berikut log smtp in nya:

Wed 2020-04-29 09:09:12.486: 01: --
Wed 2020-04-29 09:10:27.050: 05: [674126] Session 674126; child 0004
Wed 2020-04-29 09:10:27.050: 05: [674126] Accepting SMTP connection from 
103.77.78.12:38701 to 103.101.224.40:25
Wed 2020-04-29 09:10:27.051: 03: [674126] --> 220 mail.thaplantation.com 
ESMTP MDaemon 19.5.3; Wed, 29 Apr 2020 09:10:27 +0700
Wed 2020-04-29 09:10:27.062: 02: [674126] <-- EHLO 
hosting-19.privatezone.net
Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250-mail.thaplantation.com 
Hello hosting-19.privatezone.net [103.77.78.12], pleased to meet you

Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250-ETRN
Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250-AUTH LOGIN PLAIN
Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250-8BITMIME
Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250-ENHANCEDSTATUSCODES
Wed 2020-04-29 09:10:27.063: 03: [674126] --> 250 SIZE 36700160
Wed 2020-04-29 09:10:27.069: 02: [674126] <-- MAIL 
FROM: SIZE=2838
Wed 2020-04-29 09:10:27.082: 05: [674126] Performing PTR lookup 
(12.78.77.103.IN-ADDR.ARPA)
Wed 2020-04-29 09:10:27.373: 05: [674126] * D=12.78.77.103.IN-ADDR.ARPA 
TTL=(120) PTR=[hosting-19.privatezone.net]
Wed 2020-04-29 09:10:27.576: 05: [674126] * D=hosting-19.privatezone.net 
TTL=(120) A=[103.103.192.12]
Wed 2020-04-29 09:10:27.576: 05: [674126] *  MDaemon configured to drop 
connection on PTR record mismatch

Wed 2020-04-29 09:10:27.576: 05: [674126]  End PTR results
Wed 2020-04-29 09:10:27.577: 03: [674126] --> 501 5.7.0 Domain must resolve
Wed 2020-04-29 09:10:27.577: 04: [674126] SMTP session terminated (Bytes 
in/out: 77/300)

Wed 2020-04-29 09:10:27.577: 01: --

--
--[mdaemon-l]--
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Versi terakhir: MDaemon 19.5.5, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 29/04/20 09.06, bonayad...@thaplantation.com wrote:
> Berarti email baru dari sender sudah bisa kami terima ya pak, setalah update
> ReverseXcpt.dat?


Ya, mestinya begitu.

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit Beta GM3
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

If your actions inspire others to dream more, learn more, do more and become
more, you are a leader.
--- John Quincy Adams


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--[mdaemon-l]--
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[mdaemon-l] Email tidak diterima

[bonayad...@thaplantation.com]

Dengan hormat,

On 29/04/2020 8:55, Syafril Hermansyah wrote:


Identitas host sender tidak sesuai dengan identitas IP nya.
PTR record harus match dengan A record (forward-confirm reverse DNS).

Sudah diupdate sender IP ke

ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat


Baik Pak

Terimakasih

Berarti email baru dari sender sudah bisa kami terima ya pak, setalah 
update ReverseXcpt.dat?



--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 19.5.5, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[Syafril Hermansyah]

On 29/04/20 07.53, bonayad...@thaplantation.com wrote:
> Mohon pencerahan terkait dengan Log SMTP IN dibawah ini:
> Karna email dari c...@citramusi.co.id tidak diterima oleh kami.
> 
> Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-mail.thaplantation.com Hello
> hosting-19.privatezone.net [103.77.78.12], pleased to meet you

> Mon 2020-04-27 14:49:37.145: 05: [655536] * D=12.78.77.103.IN-ADDR.ARPA 
> TTL=(120) PTR=[hosting-19.privatezone.net]
> Mon 2020-04-27 14:49:37.186: 05: [655536] * D=hosting-19.privatezone.net 
> TTL=(120) A=[103.103.192.12]
> Mon 2020-04-27 14:49:37.186: 05: [655536] *  MDaemon configured to drop 
> connection on PTR record mismatch 



Identitas host sender tidak sesuai dengan identitas IP nya.
PTR record harus match dengan A record (forward-confirm reverse DNS).

Sudah diupdate sender IP ke

ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 20.0-64 bit Beta GM3
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Instruction does much, but encouragement everything.
--- Johann Wolfgang von Goethe


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 19.5.5, SecurityGateway 6.5.2

[mdaemon-l] Email tidak diterima

[bonayad...@thaplantation.com]

Dengan hormat,

Pak Syafril
Mohon pencerahan terkait dengan Log SMTP IN dibawah ini:
Karna email dari c...@citramusi.co.id tidak diterima oleh kami.

Mon 2020-04-27 14:49:36.219: 01: --
Mon 2020-04-27 14:49:36.408: 05: [655536] Session 655536; child 0002
Mon 2020-04-27 14:49:36.408: 05: [655536] Accepting SMTP connection from 
103.77.78.12:44729 to 103.101.224.40:25
Mon 2020-04-27 14:49:36.410: 03: [655536] --> 220 mail.thaplantation.com 
ESMTP MDaemon 19.5.3; Mon, 27 Apr 2020 14:49:36 +0700
Mon 2020-04-27 14:49:36.412: 02: [655536] <-- EHLO 
hosting-19.privatezone.net
Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-mail.thaplantation.com 
Hello hosting-19.privatezone.net [103.77.78.12], pleased to meet you

Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-ETRN
Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-AUTH LOGIN PLAIN
Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-8BITMIME
Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250-ENHANCEDSTATUSCODES
Mon 2020-04-27 14:49:36.417: 03: [655536] --> 250 SIZE 36700160
Mon 2020-04-27 14:49:36.418: 02: [655536] <-- MAIL 
FROM: SIZE=3063
Mon 2020-04-27 14:49:36.437: 05: [655536] Performing PTR lookup 
(12.78.77.103.IN-ADDR.ARPA)
Mon 2020-04-27 14:49:37.145: 05: [655536] * D=12.78.77.103.IN-ADDR.ARPA 
TTL=(120) PTR=[hosting-19.privatezone.net]
Mon 2020-04-27 14:49:37.186: 05: [655536] * D=hosting-19.privatezone.net 
TTL=(120) A=[103.103.192.12]
Mon 2020-04-27 14:49:37.186: 05: [655536] *  MDaemon configured to drop 
connection on PTR record mismatch

Mon 2020-04-27 14:49:37.186: 05: [655536]  End PTR results
Mon 2020-04-27 14:49:37.186: 03: [655536] --> 501 5.7.0 Domain must resolve
Mon 2020-04-27 14:49:37.187: 04: [655536] SMTP session terminated (Bytes 
in/out: 77/300)

Mon 2020-04-27 14:49:37.187: 01: --

Demikian disampaikan
Terimakasih

--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir: MDaemon 19.5.5, SecurityGateway 6.5.2

[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 13/12/18 15.52, Thariq Basyir (thariqbas...@gmail.com) wrote:
> mohon bantuannya, salah satu user kami tidak menerima email dari
> clientnya. Terlampir lognya.

> Wed 2018-12-12 17:28:54.626: [358750] --> 250 2.6.0 Ok, message saved 
> >

Mail diterima dengan baik.

Periksa ke routing log dengan katakunci pencarian
003901d49204$d03d9bd0$70b8d370$@megapro.org.


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.5.1-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

I am who I am today because of the mistakes I made yesterday.
--- The Prolific Penman


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir MD 18.5.1, SG 5.5.0

[mdaemon-l] email tidak diterima

[Thariq Basyir]

Pak syafril,

mohon bantuannya, salah satu user kami tidak menerima email dari clientnya.
Terlampir lognya.

Wed 2018-12-12 17:24:08.529: [358750] Session 358750; child 0003
Wed 2018-12-12 17:24:08.529: [358750] Accepting SMTP connection from
104.47.124.59:53987 to 10.8.40.3:25
Wed 2018-12-12 17:24:08.531: [358750] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Wed, 12 Dec 2018 17:24:08 +0700
Wed 2018-12-12 17:24:08.612: [358750] <-- EHLO
APC01-HK2-obe.outbound.protection.outlook.com
Wed 2018-12-12 17:24:08.612: [358750] --> 250-mail.kompas.tv Hello
APC01-HK2-obe.outbound.protection.outlook.com [104.47.124.59], pleased to
meet you
Wed 2018-12-12 17:24:08.612: [358750] --> 250-ETRN
Wed 2018-12-12 17:24:08.612: [358750] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2018-12-12 17:24:08.612: [358750] --> 250-8BITMIME
Wed 2018-12-12 17:24:08.613: [358750] --> 250-ENHANCEDSTATUSCODES
Wed 2018-12-12 17:24:08.613: [358750] --> 250 SIZE 2048
Wed 2018-12-12 17:24:08.772: [358750] <-- MAIL FROM:<
susan.wij...@megapro.org> SIZE=63180 AUTH=<>
Wed 2018-12-12 17:24:08.776: [358750] Performing PTR lookup
(59.124.47.104.IN-ADDR.ARPA)
Wed 2018-12-12 17:24:08.833: [358750] *  D=59.124.47.104.IN-ADDR.ARPA
TTL=(56) PTR=[mail-hk2apc01lp2059.outbound.protection.outlook.com]
Wed 2018-12-12 17:24:08.874: [358750] *  D=
mail-hk2apc01lp2059.outbound.protection.outlook.com TTL=(0)
A=[104.47.124.59]
Wed 2018-12-12 17:24:08.874: [358750]  End PTR results
Wed 2018-12-12 17:24:08.877: [358750] Performing IP lookup (
APC01-HK2-obe.outbound.protection.outlook.com)
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.48]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.49]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[65.55.88.207]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.40]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.41]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.42]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.43]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.44]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.45]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.46]
Wed 2018-12-12 17:24:08.919: [358750] *  D=
APC01-HK2-obe.outbound.protection.outlook.com TTL=(9) A=[104.47.124.47]
Wed 2018-12-12 17:24:08.919: [358750]  End IP lookup results
Wed 2018-12-12 17:24:08.923: [358750] Performing IP lookup (megapro.org)
Wed 2018-12-12 17:25:19.024: [358750] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 114.5.5.5)
Wed 2018-12-12 17:26:19.024: [358750] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 114.5.5.77)
Wed 2018-12-12 17:26:19.083: [358750] *  P=000 S=000 D=megapro.org
TTL=(195) MX=[megapro.org]
Wed 2018-12-12 17:26:24.181: [358750] *  D=megapro.org TTL=(194)
A=[118.98.75.72]
Wed 2018-12-12 17:26:24.181: [358750]  End IP lookup results
Wed 2018-12-12 17:26:24.184: [358750] --> 250 2.1.0 Sender OK
Wed 2018-12-12 17:26:24.306: [358750] <-- RCPT TO:
Wed 2018-12-12 17:26:24.310: [358750] --> 250 2.1.5 Recipient OK
Wed 2018-12-12 17:26:24.434: [358750] <-- RCPT TO:<
merlian.oktaviy...@kompas.tv>
Wed 2018-12-12 17:26:24.437: [358750] --> 250 2.1.5 Recipient OK
Wed 2018-12-12 17:26:24.552: [358750] <-- DATA
Wed 2018-12-12 17:26:24.553: [358750] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5213178.tmp
Wed 2018-12-12 17:26:24.553: [358750] --> 354 Enter mail, end with
.
Wed 2018-12-12 17:26:24.915: [358750] Message size: 48793 bytes
Wed 2018-12-12 17:26:24.916: [358750] Performing DKIM lookup
Wed 2018-12-12 17:26:24.916: [358750] *  File:
c:\mdaemon\queues\temp\md5213178.tmp
Wed 2018-12-12 17:26:24.916: [358750] *  Message-ID:
<003901d49204$d03d9bd0$70b8d370$@megapro.org>
Wed 2018-12-12 17:26:29.209: [358750] * DKIM-Signature 1: v=1;
a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; d=megapro.org ; s=default; ;

Wed 2018-12-12 17:26:29.209: [358750] *Verification result:
DKIM_BODY_HASH_MISMATCH
Wed 2018-12-12 17:26:29.209: [358750] *  Result: neutral
Wed 2018-12-12 17:26:29.209: [358750]  End DKIM results
Wed 2018-12-12 17:26:29.212: [358750] Performing DMARC processing
Wed 2018-12-12 17:26:29.212: [358750] *  File:
c:\mdaemon\queues\temp\md5213178.tmp
Wed 2018-12-12 17:26:29.212: [358750] *  Message-ID:
<003901d49204$d03d9bd0$70b8d370$@megapro.org>
Wed 2018-12-12 17:26:29.212: [358750] *  Author domain: megapro.org
Wed 2018-12-12 17:26:29.212: [358750] *  

[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 12/10/18 12:05, mauritz -gmail- (mauri...@gmail.com) wrote:
> mohon bantuan untuk solusi dari error LOG dibawah ini..
> 
> Thu 2018-10-11 16:33:51.848: [448353] --> 250-mail.musica-studios.co.id Hello 
> excspx.panin.co.id [202.95.141.26], pleased to meet you

> Thu 2018-10-11 16:33:52.018: [448353] --> 501 5.7.0 excspx.panin.co.id host 
> can't be resolved


Mail ditolak karena identitas sender host (FQDN host) tidak terdaftar di
internet.

Sudah diupdate ke

ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.5.0-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

In learning you will teach, and in teaching you will learn.
---  Phil Collins


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir MD 18.5.0, SG 5.5.0

[mdaemon-l] email tidak diterima

[mauritz -gmail-]

Selamat siang Pak Syafril,

mohon bantuan untuk solusi dari error LOG dibawah ini..

terima kasih.
--
33:41.825: [448353] Session 448353; child 0002
Thu 2018-10-11 16:33:41.825: [448353] Accepting SMTP connection from 
202.95.141.26:55925 to 103.4.165.123:25
Thu 2018-10-11 16:33:41.827: [448353] --> 220 mail.musica-studios.co.id ESMTP 
MDaemon 17.0.0; Thu, 11 Oct 2018 16:33:41 +0700
Thu 2018-10-11 16:33:41.848: [448353] <-- EHLO excspx.panin.co.id
Thu 2018-10-11 16:33:41.848: [448353] EHLO/HELO response delayed 10 seconds
Thu 2018-10-11 16:33:51.848: [448353] --> 250-mail.musica-studios.co.id Hello 
excspx.panin.co.id [202.95.141.26], pleased to meet you
Thu 2018-10-11 16:33:51.848: [448353] --> 250-ETRN
Thu 2018-10-11 16:33:51.848: [448353] --> 250-AUTH LOGIN PLAIN
Thu 2018-10-11 16:33:51.848: [448353] --> 250-8BITMIME
Thu 2018-10-11 16:33:51.848: [448353] --> 250-ENHANCEDSTATUSCODES
Thu 2018-10-11 16:33:51.848: [448353] --> 250-STARTTLS
Thu 2018-10-11 16:33:51.848: [448353] --> 250 SIZE
Thu 2018-10-11 16:33:51.852: [448353] <-- STARTTLS
Thu 2018-10-11 16:33:51.852: [448353] --> 220 2.7.0 Ready to start TLS
Thu 2018-10-11 16:33:51.912: [448353] SSL negotiation successful (TLS 1.2, 2048 
bit key exchange, 128 bit  encryption)
Thu 2018-10-11 16:33:51.949: [448353] <-- EHLO excspx.panin.co.id
Thu 2018-10-11 16:33:51.950: [448353] --> 250-mail.musica-studios.co.id Hello 
excspx.panin.co.id [202.95.141.26], pleased to meet you
Thu 2018-10-11 16:33:51.950: [448353] --> 250-ETRN
Thu 2018-10-11 16:33:51.950: [448353] --> 250-AUTH LOGIN PLAIN
Thu 2018-10-11 16:33:51.950: [448353] --> 250-8BITMIME
Thu 2018-10-11 16:33:51.950: [448353] --> 250-ENHANCEDSTATUSCODES
Thu 2018-10-11 16:33:51.950: [448353] --> 250 SIZE
Thu 2018-10-11 16:33:51.959: [448353] <-- MAIL 
FROM: SIZE=24008
Thu 2018-10-11 16:33:51.965: [448353] Performing PTR lookup 
(26.141.95.202.IN-ADDR.ARPA)
Thu 2018-10-11 16:33:51.972: [448353] *  D=26.141.95.202.IN-ADDR.ARPA TTL=(50) 
PTR=[26.141.95.202.jkt.pesat.net.id]
Thu 2018-10-11 16:33:51.995: [448353] *  No A/ records found
Thu 2018-10-11 16:33:51.995: [448353]  End PTR results
Thu 2018-10-11 16:33:52.001: [448353] Performing IP lookup (excspx.panin.co.id)
Thu 2018-10-11 16:33:52.018: [448353] *  DNS server reports domain name unknown
Thu 2018-10-11 16:33:52.018: [448353]  End IP lookup results
Thu 2018-10-11 16:33:52.018: [448353] --> 501 5.7.0 excspx.panin.co.id host 
can't be resolved
Thu 2018-10-11 16:33:52.019: [448353] SMTP session terminated (Bytes in/out: 
810/1742)--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir MD 18.5.0, SG 5.5.0

[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 2018-08-07 18:27, Thariq Basyir (thariqbas...@gmail.com) wrote:
> pak syafril mohon analisanya, dari log dibawah ini apakah emailnya
> diterima disisi user?


> Tue 2018-08-07 10:18:30.308: [180223] --> 250 2.6.0 Ok, message saved 
>  <667008b841e5ad439b2d6dead853ae09055e4d499...@jktipg-mail.interpariwara.co.id>>


Mail diterima dengan baik.

> karena user kami merasa tidak menerima


Minta recipient periksa ke spam folder di email clientnya, baik di PC
dan terutama di mobile devices (gawai).


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 18.0.2-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Banyak yang tidak menyadari bahwa untuk bisa menjadi pemimpin yang baik
sebenarnya harus pernah membuktikan dirinya pernah menjadi orang yang
dipimpin.
--- Dahlan Iskan


-- 
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com
Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
Versi terakhir MD 18.0.2, SG 5.5.0

[mdaemon-l] email tidak diterima

[Thariq Basyir]

pak syafril mohon analisanya, dari log dibawah ini apakah emailnya diterima
disisi user?
karena user kami merasa tidak menerima

Tue 2018-08-07 10:16:25.699: [180223] Session 180223; child 0002
Tue 2018-08-07 10:16:25.699: [180223] Accepting SMTP connection from
122.200.150.150:16321 to 10.8.40.3:25
Tue 2018-08-07 10:16:25.701: [180223] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Tue, 07 Aug 2018 10:16:25 +0700
Tue 2018-08-07 10:16:25.706: [180223] <-- EHLO EXCHANGE.interpariwara.co.id
Tue 2018-08-07 10:16:25.707: [180223] --> 250-mail.kompas.tv Hello
EXCHANGE.interpariwara.co.id [122.200.150.150], pleased to meet you
Tue 2018-08-07 10:16:25.707: [180223] --> 250-ETRN
Tue 2018-08-07 10:16:25.707: [180223] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Tue 2018-08-07 10:16:25.707: [180223] --> 250-8BITMIME
Tue 2018-08-07 10:16:25.707: [180223] --> 250-ENHANCEDSTATUSCODES
Tue 2018-08-07 10:16:25.707: [180223] --> 250 SIZE 2048
Tue 2018-08-07 10:16:25.719: [180223] <-- MAIL FROM:<
astri.prastan...@id.initiative.com> SIZE=43079
Tue 2018-08-07 10:16:25.723: [180223] Performing PTR lookup
(150.150.200.122.IN-ADDR.ARPA)
Tue 2018-08-07 10:16:25.764: [180223] *  D=150.150.200.122.IN-ADDR.ARPA
TTL=(359) PTR=[exchange.interpariwara.co.id]
Tue 2018-08-07 10:16:25.864: [180223] *  D=exchange.interpariwara.co.id
TTL=(59) A=[122.200.150.150]
Tue 2018-08-07 10:16:25.864: [180223]  End PTR results
Tue 2018-08-07 10:16:25.867: [180223] Performing IP lookup (
EXCHANGE.interpariwara.co.id)
Tue 2018-08-07 10:16:25.965: [180223] *  D=EXCHANGE.interpariwara.co.id
TTL=(59) A=[122.200.150.150]
Tue 2018-08-07 10:16:25.965: [180223]  End IP lookup results
Tue 2018-08-07 10:16:25.969: [180223] Performing IP lookup (
id.initiative.com)
Tue 2018-08-07 10:16:26.559: [180223] *  D=id.initiative.com TTL=(359)
A=[122.200.150.150]
Tue 2018-08-07 10:16:26.559: [180223]  End IP lookup results
Tue 2018-08-07 10:16:26.560: [180223] --> 250 2.1.0 Sender OK
Tue 2018-08-07 10:16:26.566: [180223] <-- RCPT TO:
Tue 2018-08-07 10:16:26.577: [180223] --> 250 2.1.5 Recipient OK
Tue 2018-08-07 10:16:26.581: [180223] <-- RCPT TO:
Tue 2018-08-07 10:16:26.583: [180223] --> 250 2.1.5 Recipient OK
Tue 2018-08-07 10:16:26.589: [180223] <-- DATA
Tue 2018-08-07 10:16:26.592: [180223] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5081735.tmp
Tue 2018-08-07 10:16:26.592: [180223] --> 354 Enter mail, end with
.
Tue 2018-08-07 10:16:26.904: [180223] Message size: 42484 bytes
Tue 2018-08-07 10:16:26.907: [180223] Performing DKIM lookup
Tue 2018-08-07 10:16:26.907: [180223] *  File:
c:\mdaemon\queues\temp\md5081735.tmp
Tue 2018-08-07 10:16:26.907: [180223] *  Message-ID: <
667008b841e5ad439b2d6dead853ae09055e4d499...@jktipg-mail.interpariwara.co.id
>
Tue 2018-08-07 10:16:26.908: [180223] *  Result: neutral
Tue 2018-08-07 10:16:26.908: [180223]  End DKIM results
Tue 2018-08-07 10:16:26.912: [180223] Performing DMARC processing
Tue 2018-08-07 10:16:26.912: [180223] *  File:
c:\mdaemon\queues\temp\md5081735.tmp
Tue 2018-08-07 10:16:26.912: [180223] *  Message-ID: <
667008b841e5ad439b2d6dead853ae09055e4d499...@jktipg-mail.interpariwara.co.id
>
Tue 2018-08-07 10:16:26.912: [180223] *  Author domain: id.initiative.com
Tue 2018-08-07 10:16:26.912: [180223] *  Organizational domain:
initiative.com
Tue 2018-08-07 10:16:26.912: [180223] *  Query domain: _
dmarc.id.initiative.com
Tue 2018-08-07 10:17:27.949: [180223] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 202.146.0.8)
Tue 2018-08-07 10:17:27.949: [180223] *No DMARC policy record found
Tue 2018-08-07 10:17:27.949: [180223] *  Query domain: _dmarc.initiative.com
Tue 2018-08-07 10:18:28.981: [180223] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 202.146.0.8)
Tue 2018-08-07 10:18:28.981: [180223] *No DMARC policy record found
Tue 2018-08-07 10:18:28.981: [180223] *  Action taken: none
Tue 2018-08-07 10:18:28.981: [180223] *  Result: none
Tue 2018-08-07 10:18:28.981: [180223]  End DMARC results
Tue 2018-08-07 10:18:28.985: [180223] Passing message through AntiVirus
(Size: 42484)...
Tue 2018-08-07 10:18:29.001: [180223] *  Message is clean (no viruses found)
Tue 2018-08-07 10:18:29.001: [180223]  End AntiVirus results
Tue 2018-08-07 10:18:29.252: [180223] Passing message through Outbreak
Protection...
Tue 2018-08-07 10:18:29.252: [180223] *  Message-ID: <
667008b841e5ad439b2d6dead853ae09055e4d499...@jktipg-mail.interpariwara.co.id
>
Tue 2018-08-07 10:18:29.252: [180223] *  Reference-ID:
str=0001.0A150209.5B690F8A.00B2:SCFSTAT11290984,ss=1,re=-4.000,recu=0.000,reip=0.000,vtr=str,vl=0,cl=1,cld=1,fgs=0
Tue 2018-08-07 10:18:29.253: [180223] *  Virus result: 0 - Clean
Tue 2018-08-07 10:18:29.253: [180223] *  Spam result: 1 - Clean
Tue 2018-08-07 10:18:29.253: [180223] *  IWF result: 0 - Clean
Tue 2018-08-07 10:18:29.253: [180223]  End Outbreak Protection results
Tue 2018-08-07 10:18:29.254: [180223] Passing message through Spam Filter
(Size: 42484)...
Tue 

[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 19/07/18 14:02, Anjas Wahyu Nurhayanto (an...@inticipta.co.id) wrote:
> tapi saya menemukan satu retry queue dengan
> log sebagai berikut :
> 
> Thu 2018-07-19 10:07:24.374: 01: *  From: adm@aksball.co.id
> Thu 2018-07-19 10:07:24.374: 01: *  To: reservation_suncrest@kuretake_inn.com
> Thu 2018-07-19 10:07:24.401: 05: Resolving MX record for
> kuretake_inn.com (DNS Server: 10.0.0.1)...
> Thu 2018-07-19 10:07:28.430: 04: *  DNS server reports domain name unknown


Sender salah tulis nama domain penerima.
Nama domain tidak boleh pakai huruf _ (underscore), hanya boleh pakai -
(hyphen).
Mungkin yang dimaksud akan kirim mail ke
reservation_suncr...@kuretake-inn.com

$ host -t mx kuretake_inn.com ns2.dutaint.com
Using domain server:
Name: ns2.dutaint.com
Address: 113.20.31.186#53
Aliases:

Host kuretake_inn.com not found: 3(NXDOMAIN)

$ host -t mx kuretake-inn.com ns2.dutaint.com
Using domain server:
Name: ns2.dutaint.com
Address: 113.20.31.186#53
Aliases:

kuretake-inn.com mail is handled by 10 vlmx20.secure.ne.jp.
kuretake-inn.com mail is handled by 10 vlmx21.secure.ne.jp.
kuretake-inn.com mail is handled by 20 vlmx22.secure.ne.jp.



https://www.cnet.com/forums/discussions/what-special-characters-can-you-use-in-a-domain-name-271485/

---
 special characters
by v_2vinch / November 11, 2007 7:35 PM PST
In reply to: What special characters can you use in a domain name?

The only valid characters for a domain name are letters, numbers and a
hyphen "-". Other special characters like the underscore "_" or an
exclamation mark "!" are NOT permitted.
---

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.0.2-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

If your actions inspire others to dream more, learn more, do more and
become more, you are a leader.
--- John Quincy Adams


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[mdaemon-l] email tidak diterima

[Anjas Wahyu Nurhayanto]

> Apakah hari ini ada lagi koneksi mail dari insansystem.co.id atau dari
> domain-2x yang hosting di cbn.net.id (at server rackspace.net)?

hari ini belum ada lagi, tapi saya menemukan satu retry queue dengan
log sebagai berikut :

Thu 2018-07-19 10:07:24.355: 05: Session 381403; child 0001
Thu 2018-07-19 10:07:24.355: 01: Parsing message

Thu 2018-07-19 10:07:24.374: 01: *  From: adm@aksball.co.id
Thu 2018-07-19 10:07:24.374: 01: *  To: reservation_suncrest@kuretake_inn.com
Thu 2018-07-19 10:07:24.374: 01: *  Subject: RE: Hotel Reservation
(PT. AKS Precision Ball Indonesia)
Thu 2018-07-19 10:07:24.374: 01: *  Size (bytes): 29205
Thu 2018-07-19 10:07:24.374: 01: *  Message-ID:
<001901d41e61$c49e59c0$4ddb0d40$@aksball.co.id>
Thu 2018-07-19 10:07:24.401: 05: Resolving MX record for
kuretake_inn.com (DNS Server: 10.0.0.1)...
Thu 2018-07-19 10:07:28.430: 04: *  DNS server reports domain name unknown
Thu 2018-07-19 10:07:28.430: 05: Resolving MX record for
kuretake_inn.com (DNS Server: 10.0.0.254)...
Thu 2018-07-19 10:08:28.238: 04: *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 10.0.0.254)
Thu 2018-07-19 10:08:28.238: 05: Attempting SMTP connection to kuretake_inn.com
Thu 2018-07-19 10:08:28.238: 05: Resolving A record for
kuretake_inn.com (DNS Server: 10.0.0.1)...
Thu 2018-07-19 10:08:28.238: 04: *  DNS server reports domain name unknown
Thu 2018-07-19 10:08:28.238: 05: Attempting SMTP connection to kuretake_inn.com
Thu 2018-07-19 10:08:28.239: 05: Resolving A record for
kuretake_inn.com (DNS Server: 10.0.0.254)...
Thu 2018-07-19 10:09:28.232: 04: *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 10.0.0.254)
Thu 2018-07-19 10:09:28.232: 01: *  This message is 0 days old; it has
2 days left to get delivered
Thu 2018-07-19 10:09:28.232: 04: SMTP session terminated (Bytes in/out: 0/0)


> Bagaimana dengan local queue dan inbound queue?

local queue dan inbound queue kosong, Pak.
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[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 19/07/18 08:50, Anjas Wahyu Nurhayanto (an...@inticipta.co.id) wrote:
> ketemu, Pak. berikut ini adalah log terkait error tersebut :
> 
> Mon 2018-07-16 07:39:32.546: 02: <-- EHLO smtp68.iad3a.emailsrvr.com
> Mon 2018-07-16 07:40:40.523: 03: --> 250-aksball.co.id Hello
> smtp68.iad3a.emailsrvr.com [173.203.187.68], pleased to meet you

> Mon 2018-07-16 07:40:40.523: 05: Connection closed


Sender server tidak terima Hello response sehingga time out.
Persis yang terjadi semalam saat saya test dari kantor.

Apakah hari ini ada lagi koneksi mail dari insansystem.co.id atau dari
domain-2x yang hosting di cbn.net.id (at server rackspace.net)?


>> Ciri lain, banyak mail di retry dan remote queue.
> 
> di remote dan retry queue kosong, Pak.


Bagaimana dengan local queue dan inbound queue?






-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.0.2-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Bodily exercise, when compulsory, does no harm to the body; but
knowledge which is acquired under compulsion obtains no hold on the mind.
--- Plato, The Republic


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[mdaemon-l] email tidak diterima

[Anjas Wahyu Nurhayanto]

> Koneksi terputus saat HELO/EHLO handshake dengan demikian carinya
> berdasar nama sender host "iad3a.emailsrvr.com"

ketemu, Pak. berikut ini adalah log terkait error tersebut :

Mon 2018-07-16 07:39:32.277: 05: Session 363696; child 0005
Mon 2018-07-16 07:39:32.277: 05: Accepting SMTP connection from
173.203.187.68:58851 to 10.0.0.1:25
Mon 2018-07-16 07:39:32.281: 03: --> 220 aksball.co.id ESMTP Mon, 16
Jul 2018 07:39:32 +0700
Mon 2018-07-16 07:39:32.546: 02: <-- EHLO smtp68.iad3a.emailsrvr.com
Mon 2018-07-16 07:39:32.546: 09: Performing SPF lookup
(smtp68.iad3a.emailsrvr.com / 173.203.187.68)
Mon 2018-07-16 07:40:40.523: 04: *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 10.0.0.254)
Mon 2018-07-16 07:40:40.523: 09: *  Result: none; no SPF record in DNS
Mon 2018-07-16 07:40:40.523: 09:  End SPF results
Mon 2018-07-16 07:40:40.523: 03: --> 250-aksball.co.id Hello
smtp68.iad3a.emailsrvr.com [173.203.187.68], pleased to meet you
Mon 2018-07-16 07:40:40.523: 03: --> 250-ETRN
Mon 2018-07-16 07:40:40.523: 03: --> 250-AUTH LOGIN PLAIN
Mon 2018-07-16 07:40:40.523: 03: --> 250-8BITMIME
Mon 2018-07-16 07:40:40.523: 03: --> 250-ENHANCEDSTATUSCODES
Mon 2018-07-16 07:40:40.523: 03: --> 250 SIZE
Mon 2018-07-16 07:40:40.523: 05: Connection closed
Mon 2018-07-16 07:40:40.523: 04: SMTP session terminated (Bytes in/out: 33/228)

> Harus check satu persatu menggunakan nslookup utility untuk semua DNS
> resolver yang digunakan MDaemon.
> Ciri lain, banyak mail di retry dan remote queue.

di remote dan retry queue kosong, Pak.

> Restart windows.
> Kalau masih belum beres, konsultasikan dengan ISP.

Baik, nanti kami koordinasikan dulu untuk restart servernya.
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[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 19/07/18 07:47, Anjas Wahyu Nurhayanto (an...@inticipta.co.id) wrote:
>>> Kalau di tanggal 16 Juli 2018 apakah ketemu?
> juga tidak ada, Pak. di mana lagi saya harus mencari?


Koneksi terputus saat HELO/EHLO handshake dengan demikian carinya
berdasar nama sender host "iad3a.emailsrvr.com"

>> Kelihatannya server mail.aksball.co.id ada masalah di DNS resolvernya
>> sehingga lambat sekali meresponse client di state/sesi HELO/EHLO
>> command, setidaknya s/d tadi malam.
>>
>> Pagi ini sudah normal.
> bagaimana cara cek DNS resolver ini, Pak? 


Harus check satu persatu menggunakan nslookup utility untuk semua DNS
resolver yang digunakan MDaemon.
Ciri lain, banyak mail di retry dan remote queue.


> lalu apa yang bisa kami  lakukan jika ada masalah dengan DNS resolver?


Restart windows.
Kalau masih belum beres, konsultasikan dengan ISP.




-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.0.2-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

We are products of our past, but we don't have to be prisoners of it.
--- Rick Warren


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[mdaemon-l] email tidak diterima

[Anjas Wahyu Nurhayanto]

>> Kalau di tanggal 16 Juli 2018 apakah ketemu?

juga tidak ada, Pak. di mana lagi saya harus mencari?

> Kelihatannya server mail.aksball.co.id ada masalah di DNS resolvernya
> sehingga lambat sekali meresponse client di state/sesi HELO/EHLO
> command, setidaknya s/d tadi malam.
>
> Pagi ini sudah normal.

bagaimana cara cek DNS resolver ini, Pak? lalu apa yang bisa kami
lakukan jika ada masalah dengan DNS resolver?
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[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 18/07/18 20:23, Syafril Hermansyah (syaf...@dutaint.co.id) wrote:
> On 2018-07-18 18:20, Anjas Wahyu Nurhayanto (an...@inticipta.co.id) wrote:
>> ada customer yang gagal mengirimkan email ke jaj...@aksball.co.id
>> dengan bounch back sepertit berikut dan disertai attachment. mohon
>> bantuannya untuk menganalisa permasalahan tersebut. saya sudah coba
>> cari log di smtp-(in) di tanggal 15 Juli 2018, tapi tidak menemukan
>> pengirim dengan email indar...@insansystem.co.id. 
> 
> 
> Kalau di tanggal 16 Juli 2018 apakah ketemu?
> 
>> Received: from smtp33.relay.iad3a.emailsrvr.com (localhost [127.0.0.1])
>>  by smtp33.relay.iad3a.emailsrvr.com (SMTP Server) with ESMTP id 
>> 2E20D39FC
>>  for ; Sun, 15 Jul 2018 20:39:42 -0400 (EDT)
> 
> 
> Sender host ada di zona waktu (UTC) -04.00, sehingga 15 Jul 2018
> 20:39:42 -0400 untuk waktu indonesia barat artinya 16 Juli 2018 07:39:42
> +07.00


Kelihatannya server mail.aksball.co.id ada masalah di DNS resolvernya
sehingga lambat sekali meresponse client di state/sesi HELO/EHLO
command, setidaknya s/d tadi malam.

Pagi ini sudah normal.




-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 18.0.2-64 bit
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Education is the kindling of a flame, not the filling of a vessel.
--- Socrates


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[mdaemon-l] email tidak diterima

[Syafril Hermansyah]

On 2018-07-18 18:20, Anjas Wahyu Nurhayanto (an...@inticipta.co.id) wrote:
> ada customer yang gagal mengirimkan email ke jaj...@aksball.co.id
> dengan bounch back sepertit berikut dan disertai attachment. mohon
> bantuannya untuk menganalisa permasalahan tersebut. saya sudah coba
> cari log di smtp-(in) di tanggal 15 Juli 2018, tapi tidak menemukan
> pengirim dengan email indar...@insansystem.co.id. 


Kalau di tanggal 16 Juli 2018 apakah ketemu?

> Received: from smtp33.relay.iad3a.emailsrvr.com (localhost [127.0.0.1])
>   by smtp33.relay.iad3a.emailsrvr.com (SMTP Server) with ESMTP id 
> 2E20D39FC
>   for ; Sun, 15 Jul 2018 20:39:42 -0400 (EDT)


Sender host ada di zona waktu (UTC) -04.00, sehingga 15 Jul 2018
20:39:42 -0400 untuk waktu indonesia barat artinya 16 Juli 2018 07:39:42
+07.00


-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 18.0.2-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Masalah pertama bagi kita semua, laki-2x dan perempuan, bukanlah
belajar, tetapi tidak belajar
-- Gloria Steinem


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[Anjas Wahyu Nurhayanto]

Dear Pak Syafril,

ada customer yang gagal mengirimkan email ke jaj...@aksball.co.id
dengan bounch back sepertit berikut dan disertai attachment. mohon
bantuannya untuk menganalisa permasalahan tersebut. saya sudah coba
cari log di smtp-(in) di tanggal 15 Juli 2018, tapi tidak menemukan
pengirim dengan email indar...@insansystem.co.id. terima kasih.

-Original Message-
From: MAILER-DAEMON (Mail Delivery System) [mailto:MAILER-DAEMON (Mail
Delivery System)]
Sent: Monday, July 16, 2018 3:58 PM
To: indar...@insansystem.co.id
Subject: Undelivered Mail Returned to Sender

This is the mail system at host smtp33.relay.iad3a.emailsrvr.com.

I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own
text from the attached returned message.

   The mail system

: conversation with mail.aksball.co.id[114.4.38.10]
timed
out while performing the EHLO handshake

Final-Recipient: rfc822; jaj...@aksball.co.id
Original-Recipient: rfc822;jaj...@aksball.co.id
Action: failed
Status: 4.4.2
Diagnostic-Code: X-SMTP-Server; conversation with
mail.aksball.co.id[114.4.38.10] timed out while performing the EHLO
handshake


-- 
Warm Regards,

Anjas

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Return-Path: 
Received: from smtp33.relay.iad3a.emailsrvr.com (localhost [127.0.0.1])
by smtp33.relay.iad3a.emailsrvr.com (SMTP Server) with ESMTP id 
2E20D39FC
for ; Sun, 15 Jul 2018 20:39:42 -0400 (EDT)
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From: "Indarto S." 
To: "'Jajang'" 
Subject: penawaran barcode WIP
Date: Mon, 16 Jul 2018 07:38:11 +0700
Message-ID: <002001d41c9d$4d734470$e859cd50$@co.id>
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[MDaemon-L] email tidak diterima

[Syafril Hermansyah]

On 07/02/18 12:53, Thariq Basyir wrote:
> ini pak lognya:
> 
> Wed 2018-02-07 11:17:17.118: *  Size: 1019193; e:\mdaemon\users\kompas.tv
> \sekretariat5\md5013834.msg



> Wed 2018-02-07 11:17:22.130: *  Size: 1019207; e:\mdaemon\users\kompas.tv
> \admin.hr \md589.msg


Mail sudh tersimpan ke user mailbox.
Kalau user pakai webmail mestinya akan terlihat di inbox.

Tetapi jika user pakai POP3 client maka perlu periksa ke POP3 log.
Cari dengan katakunci pencarian nama file yang sesuai saat tersimpan di user
mailbox (md5013834.msg atau md589.msg).




-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

If your actions inspire others to dream more, learn more, do more and become
more, you are a leader.
--- John Quincy Adams


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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] email tidak diterima

[Thariq Basyir]

2018-02-07 12:36 GMT+07:00 Syafril Hermansyah :

> > Periksa ke routing log, cari dengan katakunci pencarian
> > 1430186275.4168144.1517977023...@mail.yahoo.com.
>

ini pak lognya:

Wed 2018-02-07 11:17:16.702: INBOUND message: md50001395601.msg
Wed 2018-02-07 11:17:16.702: *  From: Ninik Lukitosari 
Wed 2018-02-07 11:17:16.702: *  To: "admin...@kompas.tv" 
Wed 2018-02-07 11:17:16.702: *  Subject: Memo Bulanan Semarang & Purworejo
Wed 2018-02-07 11:17:16.702: *  Message-ID: <
1430186275.4168144.1517977023...@mail.yahoo.com>
Wed 2018-02-07 11:17:16.702: *  Size: 1017278;
c:\mdaemon\queues\local\md50014376917.msg
Wed 2018-02-07 11:17:16.702: --
Wed 2018-02-07 11:17:17.117: LOCAL message: pd50014376916.msg
Wed 2018-02-07 11:17:17.117: *  From: Ninik Lukitosari 
Wed 2018-02-07 11:17:17.117: *  To: "admin...@kompas.tv" 
Wed 2018-02-07 11:17:17.117: *  Subject: MDaemon Warning - not scanned:
Memo Bulanan Semarang & Purworejo
Wed 2018-02-07 11:17:17.118: *  Message-ID: <
1430186275.4168144.1517977023...@mail.yahoo.com>
Wed 2018-02-07 11:17:17.118: *  Size: 1019193; e:\mdaemon\users\kompas.tv
\sekretariat5\md5013834.msg
Wed 2018-02-07 11:17:17.118: --
Wed 2018-02-07 11:17:22.129: LOCAL message: pd50014376917.msg
Wed 2018-02-07 11:17:22.130: *  From: Ninik Lukitosari 
Wed 2018-02-07 11:17:22.130: *  To: "admin...@kompas.tv" 
Wed 2018-02-07 11:17:22.130: *  Subject: MDaemon Warning - not scanned:
Memo Bulanan Semarang & Purworejo
Wed 2018-02-07 11:17:22.130: *  Message-ID: <
1430186275.4168144.1517977023...@mail.yahoo.com>
Wed 2018-02-07 11:17:22.130: *  Size: 1019207; e:\mdaemon\users\kompas.tv\
admin.hr\md589.msg

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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] email tidak diterima

[Syafril Hermansyah]

On 07/02/18 11:33, Thariq Basyir wrote:
> Pak syafril mohon analisa log dibawah, user kami tidak terima emailnya


> Wed 2018-02-07 11:17:10.102: [088755] --> 250 2.6.0 Ok, message saved 
> >


Periksa ke routing log, cari dengan katakunci pencarian
1430186275.4168144.1517977023...@mail.yahoo.com.



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

I'm unpredictable, I never know where I'm going until I get there, I'm so
random, I'm always growing, learning, changing, I'm never the same person twice.
But one thing you can be sure of about me; is I will always do exactly what I
want to do.
--- C. JoyBell C.


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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] email tidak diterima

[Thariq Basyir]

Pak syafril mohon analisa log dibawah, user kami tidak terima emailnya


Wed 2018-02-07 11:17:01.396: [088755] Session 088755; child 0008
Wed 2018-02-07 11:17:01.396: [088755] Accepting SMTP connection from
106.10.242.139:39770 to 10.0.0.6:25
Wed 2018-02-07 11:17:01.398: [088755] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Wed, 07 Feb 2018 11:17:01 +0700
Wed 2018-02-07 11:17:01.478: [088755] <-- EHLO
sonic302-19.consmr.mail.sg3.yahoo.com
Wed 2018-02-07 11:17:01.478: [088755] --> 250-mail.kompas.tv Hello
sonic302-19.consmr.mail.sg3.yahoo.com [106.10.242.139], pleased to meet you
Wed 2018-02-07 11:17:01.478: [088755] --> 250-ETRN
Wed 2018-02-07 11:17:01.478: [088755] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2018-02-07 11:17:01.478: [088755] --> 250-8BITMIME
Wed 2018-02-07 11:17:01.478: [088755] --> 250-ENHANCEDSTATUSCODES
Wed 2018-02-07 11:17:01.478: [088755] --> 250 SIZE 2048
Wed 2018-02-07 11:17:01.496: [088755] <-- MAIL FROM:
Wed 2018-02-07 11:17:01.499: [088755] Performing PTR lookup
(139.242.10.106.IN-ADDR.ARPA)
Wed 2018-02-07 11:17:01.524: [088755] *  D=139.242.10.106.IN-ADDR.ARPA
TTL=(21) PTR=[sonic302-19.consmr.mail.sg3.yahoo.com]
Wed 2018-02-07 11:17:01.542: [088755] *  D=
sonic302-19.consmr.mail.sg3.yahoo.com TTL=(25) A=[106.10.242.139]
Wed 2018-02-07 11:17:01.542: [088755]  End PTR results
Wed 2018-02-07 11:17:01.544: [088755] Performing IP lookup (
sonic302-19.consmr.mail.sg3.yahoo.com)
Wed 2018-02-07 11:17:01.568: [088755] *  D=
sonic302-19.consmr.mail.sg3.yahoo.com TTL=(19) A=[106.10.242.139]
Wed 2018-02-07 11:17:01.569: [088755]  End IP lookup results
Wed 2018-02-07 11:17:01.572: [088755] Performing IP lookup (yahoo.co.id)
Wed 2018-02-07 11:17:01.589: [088755] *  D=yahoo.co.id TTL=(44)
A=[74.6.136.150]
Wed 2018-02-07 11:17:01.589: [088755] *  D=yahoo.co.id TTL=(44)
A=[212.82.100.150]
Wed 2018-02-07 11:17:01.589: [088755] *  D=yahoo.co.id TTL=(44)
A=[98.136.103.23]
Wed 2018-02-07 11:17:01.605: [088755] *  P=001 S=000 D=yahoo.co.id TTL=(21)
MX=[mx-apac.mail.gm0.yahoodns.net]
Wed 2018-02-07 11:17:01.621: [088755] *  D=mx-apac.mail.gm0.yahoodns.net
TTL=(0) A=[106.10.166.54]
Wed 2018-02-07 11:17:01.621: [088755] *  D=mx-apac.mail.gm0.yahoodns.net
TTL=(0) A=[106.10.166.52]
Wed 2018-02-07 11:17:01.621: [088755]  End IP lookup results
Wed 2018-02-07 11:17:01.621: [088755] Performing SPF lookup (yahoo.co.id /
106.10.242.139)
Wed 2018-02-07 11:17:01.621: [088755] *  Policy (cache): v=spf1 redirect=_
spf.mail.yahoo.com
Wed 2018-02-07 11:17:01.621: [088755] *  Evaluating redirect=_
spf.mail.yahoo.com:
Wed 2018-02-07 11:17:01.621: [088755] *  Evaluating redirect=_
spf.mail.yahoo.com: performing lookup
Wed 2018-02-07 11:17:01.621: [088755] *Policy (cache): v=spf1 ptr:
yahoo.com ptr:yahoo.net ?all
Wed 2018-02-07 11:17:02.118: [088755] *Evaluating ptr:yahoo.com: match
Wed 2018-02-07 11:17:02.118: [088755] *  Result: pass
Wed 2018-02-07 11:17:02.118: [088755]  End SPF results
Wed 2018-02-07 11:17:02.118: [088755] --> 250 2.1.0 Sender OK
Wed 2018-02-07 11:17:02.158: [088755] <-- RCPT TO:
Wed 2018-02-07 11:17:02.216: [088755] --> 250 2.1.5 Recipient OK
Wed 2018-02-07 11:17:02.251: [088755] <-- DATA
Wed 2018-02-07 11:17:02.252: [088755] Creating temp file (SMTP):
c:\mdaemon\queues\temp\md5559721.tmp
Wed 2018-02-07 11:17:02.252: [088755] --> 354 Enter mail, end with
.
Wed 2018-02-07 11:17:09.780: [088755] Message size: 1015694 bytes
Wed 2018-02-07 11:17:09.782: [088755] Performing DKIM lookup
Wed 2018-02-07 11:17:09.782: [088755] *  File:
c:\mdaemon\queues\temp\md5559721.tmp
Wed 2018-02-07 11:17:09.782: [088755] *  Message-ID: <
1430186275.4168144.1517977023...@mail.yahoo.com>
Wed 2018-02-07 11:17:09.824: [088755] * DKIM-Signature 1: v=1;
a=rsa-sha256; c=relaxed/relaxed; d=yahoo.co.id; s=s2048; t=1517977030; b
h=Date:From:To:Cc:Subject:References:From:Subject; 
Wed 2018-02-07 11:17:09.824: [088755] *Verification result: good
signature
Wed 2018-02-07 11:17:09.825: [088755] *  Result: pass
Wed 2018-02-07 11:17:09.825: [088755]  End DKIM results
Wed 2018-02-07 11:17:09.828: [088755] Performing DMARC processing
Wed 2018-02-07 11:17:09.828: [088755] *  File:
c:\mdaemon\queues\temp\md5559721.tmp
Wed 2018-02-07 11:17:09.828: [088755] *  Message-ID: <
1430186275.4168144.1517977023...@mail.yahoo.com>
Wed 2018-02-07 11:17:09.828: [088755] *  Author domain: yahoo.co.id
Wed 2018-02-07 11:17:09.828: [088755] *  Organizational domain: yahoo.co.id
Wed 2018-02-07 11:17:09.828: [088755] *  Query domain: _dmarc.yahoo.co.id
Wed 2018-02-07 11:17:09.828: [088755] *Policy record (from cache):
v=DMARC1; p=reject; pct=100; rua=mailto:dmarc_y_...@yahoo.com;
Wed 2018-02-07 11:17:09.832: [088755] *  Verifying report recipient:
dmarc_y_...@yahoo.com
Wed 2018-02-07 11:17:09.832: [088755] *  Query domain: yahoo.co.id._report._
dmarc.yahoo.com
Wed 2018-02-07 11:17:09.857: [088755] *Policy record: v=DMARC1
Wed 2018-02-07 11:17:09.857: [088755] 

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 31/01/18 14:40, andiasraf hamid wrote:
> Script midnight.bat ini bisa kami temukan dimana ya pak?


Disini

ftp://ftp.dutaint.com/altn-mdaemon/miscl/Reverse.zip

lebih rinci lihat ke arsip berikut


https://www.mail-archive.com/mdaemon-l@dutaint.com/msg31023.html
https://www.mail-archive.com/mdaemon-l@dutaint.com/msg31024.html
https://www.mail-archive.com/mdaemon-l@dutaint.com/msg31029.html

baca juga yang berikut ini

https://www.mail-archive.com/mdaemon-l@dutaint.com/msg38007.html



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

In learning you will teach, and in teaching you will learn.
---  Phil Collins


-- 
--MDaemon-L--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server.

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima

[andiasraf hamid]

2018-01-31 9:33 GMT+07:00 Syafril Hermansyah :

> On 30/01/18 18:42, andiasraf hamid wrote:
> >>Identitas sender host tidak terdaftar di internet sehingga ditolak.
> >>Sudah diupdate ke
> >
> >>ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat
> > 
> >
> >
> >
> > Setelah update ini apaka perlu restart service atau otomatis real time
> terupdate
> > pak?
>
>
> > Kalau dengan cara mengunduh file tersebut dan menimpakan ke folder
> \\mdaemon\app

> perlu restart MDaemon service dari windows service control panel.
> > Tetapi kalau lewat synchronization script midnight.bat tidak perlu.
>
> > BTW. Jangan lupa menghapus teks kutipan ulang yang tidak lagi sesuai
> dengan
> >konteks yang diresponse.
>
>

 Script midnight.bat ini bisa kami temukan dimana ya pak? atau perlu kita
create sendiri secara manual?

-- 
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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 30/01/18 18:42, andiasraf hamid wrote:
>>Identitas sender host tidak terdaftar di internet sehingga ditolak.
>>Sudah diupdate ke
> 
>>ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat
> 
> 
> 
> 
> Setelah update ini apaka perlu restart service atau otomatis real time 
> terupdate
> pak?


Kalau dengan cara mengunduh file tersebut dan menimpakan ke folder \\mdaemon\app
perlu restart MDaemon service dari windows service control panel.
Tetapi kalau lewat synchronization script midnight.bat tidak perlu.

BTW. Jangan lupa menghapus teks kutipan ulang yang tidak lagi sesuai dengan
konteks yang diresponse.

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learn from yesterday, live for today, hope for tomorrow. The important thing is
not to stop questioning.
--- Albert Einstein


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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima

[andiasraf hamid]

 >Identitas sender host tidak terdaftar di internet sehingga ditolak.
>Sudah diupdate ke

>ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat



Setelah update ini apaka perlu restart service atau otomatis real time
terupdate pak?
terima kasih


2018-01-30 18:26 GMT+07:00 Syafril Hermansyah :

> On 30/01/18 17:56, andiasraf hamid wrote:
> > Kami mengalami kendala salah satu user kami tidak dapat menerima email
> dari
> > client , berikut lognya mohon pencerahaannya pak.
> >
> >
> > Tue 2018-01-30 10:07:33.427: [520512] --> 250 mail.kompas.tv
> >  Hello nfi-mail-01.nutrifood.co.id
> >  [118.97.137.227], pleased to meet
> you
>
>
> > Tue 2018-01-30 10:08:33.674: [520512] --> 501 5.7.0
> nfi-mail-01.nutrifood.co.id host can't be resolved
>
>
> Identitas sender host tidak terdaftar di internet sehingga ditolak.
> Sudah diupdate ke
>
>
> ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat
>
> --
> syafril
> ---
> Syafril Hermansyah
> MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
> Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.
>
> Anyone who stops learning is old, whether twenty or eighty. Anyone who
> keeps
> learning stays young. The greatest thing you can do is keep your mind
> young.
> --- Mark Twain (1835 - 1910)
>
>
> --
> --MDaemon-L--
> Milis ini untuk Diskusi antar pengguna MDaemon Mail Server.
>
> Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
> Arsip: http://mdaemon-l.dutaint.com
> Dokumentasi : http://mdaemon.dutaint.co.id
> Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com
> Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0
>
>
>
>

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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 30/01/18 17:56, andiasraf hamid wrote:
> Kami mengalami kendala salah satu user kami tidak dapat menerima email dari
> client , berikut lognya mohon pencerahaannya pak.
> 
> 
> Tue 2018-01-30 10:07:33.427: [520512] --> 250 mail.kompas.tv
>  Hello nfi-mail-01.nutrifood.co.id
>  [118.97.137.227], pleased to meet you


> Tue 2018-01-30 10:08:33.674: [520512] --> 501 5.7.0 
> nfi-mail-01.nutrifood.co.id host can't be resolved


Identitas sender host tidak terdaftar di internet sehingga ditolak.
Sudah diupdate ke


ftp://ftp.dutaint.com/altn-mdaemon/miscl/ReverseXcpt.dat

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 17.5.2-64, SP 5.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Anyone who stops learning is old, whether twenty or eighty. Anyone who keeps
learning stays young. The greatest thing you can do is keep your mind young.
--- Mark Twain (1835 - 1910)


-- 
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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima

[andiasraf hamid]

Selamat sore Pak syafril,

Kami mengalami kendala salah satu user kami tidak dapat menerima email dari
client , berikut lognya mohon pencerahaannya pak.



Tue 2018-01-30 10:07:33.390: [520512] Session 520512; child 0008
Tue 2018-01-30 10:07:33.390: [520512] Accepting SMTP connection from
118.97.137.227:53045 to 10.0.0.6:25
Tue 2018-01-30 10:07:33.402: [520512] --> 220 mail.kompas.tv ESMTP MDaemon
17.0.2; Tue, 30 Jan 2018 10:07:33 +0700
Tue 2018-01-30 10:07:33.419: [520512] <-- HELO nfi-mail-01.nutrifood.co.id
Tue 2018-01-30 10:07:33.427: [520512] --> 250 mail.kompas.tv Hello
nfi-mail-01.nutrifood.co.id [118.97.137.227], pleased to meet you
Tue 2018-01-30 10:07:33.447: [520512] <-- MAIL FROM:
Tue 2018-01-30 10:07:33.449: [520512] Performing PTR lookup
(227.137.97.118.IN-ADDR.ARPA)
Tue 2018-01-30 10:07:33.513: [520512] *  D=227.137.97.118.IN-ADDR.ARPA
TTL=(314) PTR=[emailnfi.nutrifood.co.id]
Tue 2018-01-30 10:07:33.564: [520512] *  D=emailnfi.nutrifood.co.id TTL=(4)
A=[118.97.137.227]
Tue 2018-01-30 10:07:33.564: [520512]  End PTR results
Tue 2018-01-30 10:07:33.568: [520512] Performing IP lookup (
nfi-mail-01.nutrifood.co.id)
Tue 2018-01-30 10:08:33.568: [520512] *  DNS: 60 second wait for DNS
response exceeded (DNS Server: 8.8.4.4)
Tue 2018-01-30 10:08:33.671: [520512] *  DNS server reports domain name
unknown
Tue 2018-01-30 10:08:33.671: [520512]  End IP lookup results
Tue 2018-01-30 10:08:33.674: [520512] --> 501 5.7.0
nfi-mail-01.nutrifood.co.id host can't be resolved
Tue 2018-01-30 10:08:33.675: [520512] SMTP session terminated (Bytes
in/out: 69/228)

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Versi terakhir MD 17.5.2, SP 5.5, OC 5.0.1, SG 5.0

[MDaemon-L] Email tidak diterima ?

[Syafril Hermansyah]

On 07/02/17 09:31, rose sheit wrote:
> smarthost itu gampang-nya apa ya. dari namanya sih udah menjelaskan,


Smarthost itu mail server perantara (intermediate mail server) untuk
pengiriman mail ke Internet.

https://en.wikipedia.org/wiki/Smart_host

kebalikan dari smarthost adalah mx backup atau incoming relayhost.

http://www.akadia.com/img/mail_relay.gif




-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 17.0-64 Beta B, SP 5.1.0-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Kesederhanaan adalah bentuk terpenting kecanggihan
-- Leonardo da Vinci

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Versi terakhir MD 16.5.2, SP 5.1.0, OC 4.0.1, SG 4.0.1

[MDaemon-L] Email tidak diterima ?

[rose sheit]

> Tanykan ke pengelola smarthost fm1.smtp.telkom.net

Maaf sebelumnya kang, saya masih newbie dibidang per-emailan.
smarthost itu gampang-nya apa ya. dari namanya sih udah menjelaskan,
tapi pengen tau lebih jelas lagi apa itu smarthost email ?

HaturNuhun
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Versi terakhir MD 16.5.2, SP 5.1.0, OC 4.0.1, SG 4.0.1

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 21/10/16 10:58, Bambang Setiawan via MDaemon-L wrote:
> menurut receipent mereka tidak menerima email yang dikirim;
> 
> *Fri 2016-10-21 09:59:32.015: 03: --> RCPT To: >*
> 
> 
> *Fri 2016-10-21 09:59:57.198: 03: --> RCPT To: >*
> 
> *Fri 2016-10-21 10:00:17.229: 03: --> RCPT To: >* 

Recipient mana yang tidak terima?
Apakah semuanya?

Jika ya, maka minta mereka menanyakan ke pengelola mail servernya.
Tetapi kalau hanya sebagian saja yang tidak terima, maka minta mereka
periksa ke spam folder di email clientnya, jika tidak ketemu juga maka
baru tanyakan ke pengelola mail server (postmas...@intelix.co.id)



-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.5.1-64, SP 5.0.1-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Don’t worry about failures, worry about the chances you miss when you
don’t even try.
--- Jack Canfield


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[MDaemon-L] Email tidak diterima

[Bambang Setiawan via MDaemon-L]

Dear Pak Syafril,


Mohon bantuan analisa untuk log terlampir ya Pak,

menurut receipent mereka tidak menerima email yang dikirim;

Fri 2016-10-21 10:00:35.295: 01: --

Fri 2016-10-21 09:59:11.847: 05: Session 173966; child 0013

Fri 2016-10-21 09:59:11.847: 01: Parsing message 



Fri 2016-10-21 09:59:11.849: 01: *  From: pahrul.r...@persada.id 



Fri 2016-10-21 09:59:11.849: 01: *  To: ag...@intelix.co.id 



Fri 2016-10-21 09:59:11.849: 01: * Subject: Pembahasan rencana 
pengembangan IVR QNB


Fri 2016-10-21 09:59:11.849: 01: *  Size (bytes): 4710

Fri 2016-10-21 09:59:11.849: 01: * Message-ID: 
<004c01d22b47$1a31a820$4e94f860$@persada.id 
>


Fri 2016-10-21 09:59:11.849: 01: *  Route slip host: intelix.co.id

Fri 2016-10-21 09:59:11.849: 01: *  Route slip port: 25

Fri 2016-10-21 09:59:11.850: 05: Resolving MX record for intelix.co.id 
(DNS Server: 202.155.0.10)...


Fri 2016-10-21 09:59:11.855: 05: *  P=010 S=000 D=intelix.co.id 
TTL=(451) MX=[mail.intelix.co.id]


Fri 2016-10-21 09:59:11.855: 05: Attempting SMTP connection to 
mail.intelix.co.id


Fri 2016-10-21 09:59:11.855: 05: Resolving A record for 
mail.intelix.co.id (DNS Server: 202.155.0.10)...


Fri 2016-10-21 09:59:11.860: 05: * D=mail.intelix.co.id TTL=(367) 
A=[103.24.13.46]


Fri 2016-10-21 09:59:11.860: 05: Attempting SMTP connection to 
103.24.13.46:25


Fri 2016-10-21 09:59:11.860: 05: Waiting for socket connection...

Fri 2016-10-21 09:59:11.868: 05: * Connection established 
124.81.84.135:56905 --> 103.24.13.46:25


Fri 2016-10-21 09:59:11.868: 05: Waiting for protocol to start...

Fri 2016-10-21 09:59:31.981: 02: <-- 220-mail.intelix.co.id ESMTP Exim 
4.87 #1 Fri, 21 Oct 2016 09:59:32 +0700


Fri 2016-10-21 09:59:31.981: 02: <-- 220-We do not authorize the use of 
this system to transport unsolicited,


Fri 2016-10-21 09:59:31.981: 02: <-- 220 and/or bulk e-mail.

Fri 2016-10-21 09:59:31.982: 03: --> EHLO mail.persada.id

Fri 2016-10-21 09:59:31.990: 02: <-- 250-mail.intelix.co.id Hello 
mail.persada.id [124.81.84.135]


Fri 2016-10-21 09:59:31.990: 02: <-- 250-SIZE 52428800

Fri 2016-10-21 09:59:31.990: 02: <-- 250-8BITMIME

Fri 2016-10-21 09:59:31.990: 02: <-- 250-PIPELINING

Fri 2016-10-21 09:59:31.990: 02: <-- 250-AUTH PLAIN LOGIN

Fri 2016-10-21 09:59:31.990: 02: <-- 250-STARTTLS

Fri 2016-10-21 09:59:31.990: 02: <-- 250 HELP

Fri 2016-10-21 09:59:31.990: 03: --> MAIL 

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 11/07/16 16:50, Raymond wrote:
> Berikut hasil nslookup nya, apakah itu tandanya tidak di block ?

Tidak, kalau test itu dilakukan dari MDaemon server.

> jika
> tidak dan email dari klien kami tidak bisa masuk apakah ada penyebab
> lainnya ?


Tadi belum pakai DNS google, masih pakai OpenDNS dan DNS saranadata.com

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.4-64, SP 5.0.1-64 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Bodily exercise, when compulsory, does no harm to the body; but
knowledge which is acquired under compulsion obtains no hold on the mind.
--- Plato, The Republic


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Versi terakhir MD 16.0.4, SP 5.0, OC 3.6.0, SG 4.0

[MDaemon-L] Email tidak diterima

[Raymond]

2016-07-11 16:16 GMT+07:00 Syafril Hermansyah :

> Kalau bisa resolve pakai DNS 8.8.8.8/8.8.4.4 (google DNS) artinya
> koneksi ke google DNS tidak diblock.
> Coba diganti DNS resolvernya pakai DNS google, bukan pakai OpenDNS
> (208.67.222.222/208.67.222.220).
>
> Berikut hasil nslookup nya, apakah itu tandanya tidak di block ? jika
tidak dan email dari klien kami tidak bisa masuk apakah ada penyebab
lainnya ?

C:\>nslookup mg.cybermail.jp
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Non-authoritative answer:
Name:mg.cybermail.jp
Address:  59.84.175.228


C:\>nslookup mg04.cybermail.jp
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Non-authoritative answer:
Name:mg04.cybermail.jp
Address:  120.137.171.71

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Versi terakhir MD 16.0.4, SP 5.0, OC 3.6.0, SG 4.0

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 11/07/16 16:07, Raymond wrote:
> Jika menggunakan perintah nslookup hasil yang bapak berikan dengan
> menggunakan dns google juga tampil hasilnya kurang lebih sama dengan
> yang bapak berikan diatas di command prompt, apakah itu artinya ke
> blokir atau bagaimana ya, agar saya bisa menyampaikan ke isp lebih tepat ?


Kalau bisa resolve pakai DNS 8.8.8.8/8.8.4.4 (google DNS) artinya
koneksi ke google DNS tidak diblock.
Coba diganti DNS resolvernya pakai DNS google, bukan pakai OpenDNS
(208.67.222.222/208.67.222.220).

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.4-64, SP 5.0.1-64 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Learning is not child's play; we cannot learn without pain
--- Aristotle


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Versi terakhir MD 16.0.4, SP 5.0, OC 3.6.0, SG 4.0

[MDaemon-L] Email tidak diterima

[Raymond]

2016-07-11 15:36 GMT+07:00 Syafril Hermansyah :

> Dari log, MDaemon tidak bisa connect ke openDNS.
>
> Jangan terlalu besar idle time out untuk DNS resolver, 85 second itu
> termasuk besar karena batas atas yang optimum untuk DNS query adalah 60
> second saja.
>

Baik pak sudah saya sesuaikan seperti diatas,


>
> Konsultasikan dengan pemilik DNS resolver 202.43.162.155
> (saranadata.com) untuk memperbaiki performansi DNS resolvernya.
>

Ok akan saya coba sampaikan ke mereka.

>
>
> Domainya bisa resolve, hanya saja ISP Anda (saranadata.com) mengikuti
> rekomendasi KemenKominfo untuk memblock koneksi ke public DNS (google
> dns, openDNS dls).
>
>
> $ dig mg04.cybermail.jp @ns1.dutaint.com
>
> ;; ANSWER SECTION:
> mg04.cybermail.jp.  1730IN  A   120.137.171.71
>
> ;; Query time: 1 msec
> ;; SERVER: 103.253.112.238#53(103.253.112.238)
> ;; WHEN: Mon Jul 11 15:31:55 WIB 2016
> ;; MSG SIZE  rcvd: 62
>
>
> $ dig 71.171.137.120.in-addr.arpa ptr @ns2.dutaint.com
>
> ;; ANSWER SECTION:
> 71.171.137.120.in-addr.arpa. 86400 IN   PTR mg04.cybermail.jp.
>
> ;; Query time: 573 msec
> ;; SERVER: 103.253.112.245#53(103.253.112.245)
> ;; WHEN: Mon Jul 11 15:35:23 WIB 2016
> ;; MSG SIZE  rcvd: 87
>
>
> $ dig towadenki.co.jp mx @ns3.dutaint.com
>
> ;; ANSWER SECTION:
> towadenki.co.jp.86400   IN  MX  10 mg.cybermail.jp.
>
> ;; Query time: 370 msec
> ;; SERVER: 150.107.149.177#53(150.107.149.177)
> ;; WHEN: Mon Jul 11 15:33:15 WIB 2016
> ;; MSG SIZE  rcvd: 73
>

Jika menggunakan perintah nslookup hasil yang bapak berikan dengan
menggunakan dns google juga tampil hasilnya kurang lebih sama dengan yang
bapak berikan diatas di command prompt, apakah itu artinya ke blokir atau
bagaimana ya, agar saya bisa menyampaikan ke isp lebih tepat ?

Terima kasih
Ray

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Versi terakhir MD 16.0.4, SP 5.0, OC 3.6.0, SG 4.0

[MDaemon-L] Email tidak diterima

[Syafril Hermansyah]

On 11/07/16 14:57, Raymond wrote:
> Oya setelah saya ganti menggunakan dns yg sblmnya saya sebutkan,
> ternyata masalah tsb masih terjadi, 

Dari log, MDaemon tidak bisa connect ke openDNS.



> Mon 2016-07-11 14:17:43.133: 04: [464735] *  DNS: 85 second wait for DNS 
> response exceeded (DNS Server: 202.43.162.155)
> Mon 2016-07-11 14:17:43.229: 05: [464735] *  P=010 S=000 D=towadenki.co.jp 
> TTL=(359) MX=[mg.cybermail.jp]
> Mon 2016-07-11 14:19:08.639: 04: [464735] *  DNS: 85 second wait for DNS 
> response exceeded (DNS Server: 208.67.222.222)
> Mon 2016-07-11 14:20:33.743: 04: [464735] *  DNS: 85 second wait for DNS 
> response exceeded (DNS Server: 202.43.162.155)

Jangan terlalu besar idle time out untuk DNS resolver, 85 second itu
termasuk besar karena batas atas yang optimum untuk DNS query adalah 60
second saja.

> apakah ada hal yang bisa kami  lakukan pak ? 

Konsultasikan dengan pemilik DNS resolver 202.43.162.155
(saranadata.com) untuk memperbaiki performansi DNS resolvernya.

> jk sy cek melalui command prompt dari hasil lookup google
> juga tidak menemukan ip addressnya ? apakah domain mereka ip nya tidak
> bisa ke resolve ya pak ?

Domainya bisa resolve, hanya saja ISP Anda (saranadata.com) mengikuti
rekomendasi KemenKominfo untuk memblock koneksi ke public DNS (google
dns, openDNS dls).


$ dig mg04.cybermail.jp @ns1.dutaint.com

;; ANSWER SECTION:
mg04.cybermail.jp.  1730IN  A   120.137.171.71

;; Query time: 1 msec
;; SERVER: 103.253.112.238#53(103.253.112.238)
;; WHEN: Mon Jul 11 15:31:55 WIB 2016
;; MSG SIZE  rcvd: 62


$ dig 71.171.137.120.in-addr.arpa ptr @ns2.dutaint.com

;; ANSWER SECTION:
71.171.137.120.in-addr.arpa. 86400 IN   PTR mg04.cybermail.jp.

;; Query time: 573 msec
;; SERVER: 103.253.112.245#53(103.253.112.245)
;; WHEN: Mon Jul 11 15:35:23 WIB 2016
;; MSG SIZE  rcvd: 87


$ dig towadenki.co.jp mx @ns3.dutaint.com

;; ANSWER SECTION:
towadenki.co.jp.86400   IN  MX  10 mg.cybermail.jp.

;; Query time: 370 msec
;; SERVER: 150.107.149.177#53(150.107.149.177)
;; WHEN: Mon Jul 11 15:33:15 WIB 2016
;; MSG SIZE  rcvd: 73





-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 16.0.4-64, SP 5.0.1-64 Beta B
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

Bodily exercise, when compulsory, does no harm to the body; but
knowledge which is acquired under compulsion obtains no hold on the mind.
--- Plato, The Republic


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Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
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