Getting permissions to close bugs when you have taken over a module
Hi Folks, A while back I took over maintenance of MIME::Lite. I now have some RT bugs that I want to close. Yet despite the factthat I can upload new versions of the module I dont have the rights to close bugs for the module. Also given that I have experience with taking over a module I note the process is not particularly clean for the person giving the module away. From the emails I had with Eryq there isnt a straightforward way to say hand over this module and everything relevent to this author. Given the amount of traffic (that I unfortunately have not had time to review in entirety) on the subject of taking modules over it would seem that this is happening more an more (natural given the maturity of CPAN) and that such a function would be beneficial to all concerned. Anyway, my immediate issue is to close the bug reports against MIME::Lite. How can I do so? Cheers, Yves _ MSN 8 with e-mail virus protection service: 2 months FREE* http://join.msn.com/?page=features/virus
Re: Getting permissions to close bugs when you have taken over a module
On Tue, Aug 26, 2003 at 11:25:53AM +0200, Yves Orton wrote: Anyway, my immediate issue is to close the bug reports against MIME::Lite. How can I do so? In RT, The current owner can give a bulk of tickets to you at once. Here's how the owner can do that: 0. Log-in 2. Use the Search function. Search with the queue and owner may find all the wanted tickets. 3. Once you've found all the tickets you want to update, using the Update all these tickets on the search results page. 4. On the Update All screen, there will be a field to put in an owner for all the new tickets. That's it. Mark -- http://mark.stosberg.com/
Re: Getting permissions to close bugs when you have taken over a module
Mark Stosberg wrote on Tue, 26 Aug 2003 07:31:05 -0500 On Tue, Aug 26, 2003 at 11:25:53AM +0200, Yves Orton wrote: Anyway, my immediate issue is to close the bug reports against MIME::Lite. How can I do so? In RT, The current owner can give a bulk of tickets to you at once. Here's how the owner can do that: 0. Log-in 2. Use the Search function. Search with the queue and owner may find all the wanted tickets. 3. Once you've found all the tickets you want to update, using the Update all these tickets on the search results page. 4. On the Update All screen, there will be a field to put in an owner for all the new tickets. So I can't close these bugs until Eryq intervenes? Does this really make sense? Surely if he assigned ownership of the module to me the RT ownership should be transferred as well? Eryq, if you are reading (I know you are a busy man) can you look into this please? Pretty much everything in the bug list can be closed I think (although really I should double check again.) Anyway, thanks Mark, at least this is a starting point. :-) Out of curiousity, what happens if Eryq isnt around to take care of this? How can the tickets be closed if he is off on safari somewhere, not to return until 2007? ;-) Cheers, Yves _ Stay in touch with absent friends - get MSN Messenger http://www.msn.co.uk/messenger
Re: Getting permissions to close bugs when you have taken over a module
On Tue, Aug 26, 2003 at 02:57:51PM +0200, Yves Orton wrote: So I can't close these bugs until Eryq intervenes? Does this really make sense? Surely if he assigned ownership of the module to me the RT ownership should be transferred as well? First, I'll add that I'm not directly involved in the policy making or code for CPAN. I do use RT (v3) at my business and am familiar with it. So my answer is not official. :) I think you are correct that as a /policy/, it makes sense to have the tickets transferred to you when the module is transferred. I doubt this a policy hang-up, but rather a technical one. I get the sense that RT and CPAN are fairly separate pieces of software, and this integration code hasn't been written yet. Out of curiousity, what happens if Eryq isnt around to take care of this? How can the tickets be closed if he is off on safari somewhere, not to return until 2007? ;-) Someone who is an RT administrator has the ability to make the change. The website mentions you can contact this address for help: [EMAIL PROTECTED] Somewhat related, rt.cpan.org is based RT version 2, when RT 3 has been released, a major upgrade. I'm interested to know in generate what plans there are to enhance this RT installation. It's certainly proven to be very useful! Mark -- . . . . . . . . . . . . . . . . . . . . . . . . . . . Mark StosbergPrincipal Developer [EMAIL PROTECTED] Summersault, LLC 765-939-9301 ext 202 database driven websites . . . . . http://www.summersault.com/ . . . . . . . .
Re: Getting permissions to close bugs when you have taken over a module
At 11:25 AM +0200 8/26/03, Yves Orton wrote: Hi Folks, A while back I took over maintenance of MIME::Lite. I now have some RT bugs that I want to close. Yet despite the factthat I can upload new versions of Email Jesse that you need to have access to that queue. That's what he's done for me on all of BDFOY's modules. xoa -- Andy Lester = [EMAIL PROTECTED] = www.petdance.com = AIM:petdance
