RE: FW: URGENTE - Replication...... - mySql
Sasha, I tried the bug script to send the bug, but didn't have time to go thru the problems (looking for X, then couldn't open on vi). Reading that script I thought I saw support@..so I went ahead and send to that list. I knew it was a paid support list, but I didn't have any question, only let you know that it is a bug and I thought it justified the email to that list. - Regards, Rod~ -Original Message- From: Sasha Pachev [mailto:[EMAIL PROTECTED]] Sent: Monday, September 10, 2001 6:56 PM To: Rodrigo Zerlotti; [EMAIL PROTECTED] Cc: [EMAIL PROTECTED]; [EMAIL PROTECTED] Subject: Re: FW: URGENTE - Replication.. - mySql On Monday 10 September 2001 09:43, Rodrigo Zerlotti wrote: here it is... - Regards, Rodgrigo: Thanks for a bug report. We will try to get this fixed in 3.23.43. Next time, please write to [EMAIL PROTECTED] when you find a bug and have a test case for it. This address ([EMAIL PROTECTED]) is reserved for paying customers. Joshua and other users: Please do not advise others to use [EMAIL PROTECTED] to users without a support contract as a way to get personal help from MySQL AB when other methods do not work. We usually reply to such messages with a template, and in some near future will have a filter that will check for valid support contract info and reply with a template if it is not present. We have also had a problem with users asking a support question on [EMAIL PROTECTED] after they got no answer on [EMAIL PROTECTED] This is also against the rules. [EMAIL PROTECTED] is reserved for discussion of internal ( not client application) MySQL development, and should not be used as a way to get free support from developers from MySQL AB and experienced users that subscribe to the list. If you have sent a question to the general list [EMAIL PROTECTED]) and nobody answers it, you should do one or more of the following: * consider purchasing a support contract at https://order.mysql.com/ * re-state the question providing more relevant information, or in other words, make it easier to answer it * spend some time studying the manual, the source code, and doing some troubleshooting to try to understand how things work * if you think you have found a bug, follow instructions at http://www.mysql.com/doc/B/u/Bug_reports.html to create a repeatable bug report. Once you have a test case, you can write it to [EMAIL PROTECTED] - if you have a test case, we will work with you on the bug until it is fixed regardless of whether you have a support contract or not. The only difference is that without a support contract, we ask you to do the homework and give us a full test case. In short, we provide free code, but we cannot afford to give free support to go along. -- MySQL Development Team For technical support contracts, visit https://order.mysql.com/ __ ___ ___ __ / |/ /_ __/ __/ __ \/ / Sasha Pachev [EMAIL PROTECTED] / /|_/ / // /\ \/ /_/ / /__ MySQL AB, http://www.mysql.com/ /_/ /_/\_, /___/\___\_\___/ Provo, Utah, USA ___/ - Before posting, please check: http://www.mysql.com/manual.php (the manual) http://lists.mysql.com/ (the list archive) To request this thread, e-mail [EMAIL PROTECTED] To unsubscribe, e-mail [EMAIL PROTECTED] Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php - Before posting, please check: http://www.mysql.com/manual.php (the manual) http://lists.mysql.com/ (the list archive) To request this thread, e-mail [EMAIL PROTECTED] To unsubscribe, e-mail [EMAIL PROTECTED] Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php
Re: FW: URGENTE - Replication...... - mySql
On Wednesday 12 September 2001 10:36, Rodrigo Zerlotti wrote: Sasha, I tried the bug script to send the bug, but didn't have time to go thru the problems (looking for X, then couldn't open on vi). Reading that script I thought I saw support@..so I went ahead and send to that list. I knew it was a paid support list, but I didn't have any question, only let you know that it is a bug and I thought it justified the email to that list. Thanks for the feedback. We will see if we can clean up mysqlbug a bit to make it easier to use. You can, however, send a bug report without mysqlbug to [EMAIL PROTECTED], as long as you have clear instructions on how we can reproduce the bug on our systems. -- MySQL Development Team For technical support contracts, visit https://order.mysql.com/ __ ___ ___ __ / |/ /_ __/ __/ __ \/ / Sasha Pachev [EMAIL PROTECTED] / /|_/ / // /\ \/ /_/ / /__ MySQL AB, http://www.mysql.com/ /_/ /_/\_, /___/\___\_\___/ Provo, Utah, USA ___/ - Before posting, please check: http://www.mysql.com/manual.php (the manual) http://lists.mysql.com/ (the list archive) To request this thread, e-mail [EMAIL PROTECTED] To unsubscribe, e-mail [EMAIL PROTECTED] Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php
Re: FW: URGENTE - Replication...... - mySql
On Monday 10 September 2001 09:43, Rodrigo Zerlotti wrote: here it is... - Regards, Rodgrigo: Thanks for a bug report. We will try to get this fixed in 3.23.43. Next time, please write to [EMAIL PROTECTED] when you find a bug and have a test case for it. This address ([EMAIL PROTECTED]) is reserved for paying customers. Joshua and other users: Please do not advise others to use [EMAIL PROTECTED] to users without a support contract as a way to get personal help from MySQL AB when other methods do not work. We usually reply to such messages with a template, and in some near future will have a filter that will check for valid support contract info and reply with a template if it is not present. We have also had a problem with users asking a support question on [EMAIL PROTECTED] after they got no answer on [EMAIL PROTECTED] This is also against the rules. [EMAIL PROTECTED] is reserved for discussion of internal ( not client application) MySQL development, and should not be used as a way to get free support from developers from MySQL AB and experienced users that subscribe to the list. If you have sent a question to the general list ( [EMAIL PROTECTED]) and nobody answers it, you should do one or more of the following: * consider purchasing a support contract at https://order.mysql.com/ * re-state the question providing more relevant information, or in other words, make it easier to answer it * spend some time studying the manual, the source code, and doing some troubleshooting to try to understand how things work * if you think you have found a bug, follow instructions at http://www.mysql.com/doc/B/u/Bug_reports.html to create a repeatable bug report. Once you have a test case, you can write it to [EMAIL PROTECTED] - if you have a test case, we will work with you on the bug until it is fixed regardless of whether you have a support contract or not. The only difference is that without a support contract, we ask you to do the homework and give us a full test case. In short, we provide free code, but we cannot afford to give free support to go along. -- MySQL Development Team For technical support contracts, visit https://order.mysql.com/ __ ___ ___ __ / |/ /_ __/ __/ __ \/ / Sasha Pachev [EMAIL PROTECTED] / /|_/ / // /\ \/ /_/ / /__ MySQL AB, http://www.mysql.com/ /_/ /_/\_, /___/\___\_\___/ Provo, Utah, USA ___/ - Before posting, please check: http://www.mysql.com/manual.php (the manual) http://lists.mysql.com/ (the list archive) To request this thread, e-mail [EMAIL PROTECTED] To unsubscribe, e-mail [EMAIL PROTECTED] Trouble unsubscribing? Try: http://lists.mysql.com/php/unsubscribe.php
