[mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Ryan

So I take my digital cable box to the Cable One office in Boise ID. The
lady says she doesnt know what firewire or 1394 connecters are and shows
me their latest box which doesnt have one. So I figure it will be
easier to speak with a tech; so I go home and call and ask if they have
1394 enabled boxes. The lady doesnt know and connects me to a tech, he
says that they do have them (at the office I was at) but that they dont
support them. I said If I come down can I get one? and he says yes.
SO, I go down there and talk to a completely different lady. Again she
doesnt know what firewire is. I told her I spoke with techs name and
he said they have them. She dissapears to the back and says it will cost
me $10 more a month to have a box with firewire because only their DVR
boxes have them. I pulled out the fcc document and said that they need
to order me one. She took the FCC doc to the manager and they came back
and said No we dont have to provide you with one.

I should be able to get one at no extra cost right?

Thanks,
Ryan

p.s. ill be making more calls.
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Tom E. Craddock, Jr.
Ryan wrote:
I should be able to get one at no extra cost right?
Thanks,
Ryan
 

They can charge you for it.  They dont have to give your a free STB, you 
will have to pay a rental fee to use it.  They have to make one 
available.  If they have, and they want to charge for it, they can.

Tom
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Ian Forde
On Fri, 2005-02-25 at 10:03 -0700, Ryan wrote:
 So I take my digital cable box to the Cable One office in Boise ID. The
 lady says she doesnt know what firewire or 1394 connecters are and shows
 me their latest box which doesnt have one. So I figure it will be
 easier to speak with a tech; so I go home and call and ask if they have
 1394 enabled boxes. The lady doesnt know and connects me to a tech, he
 says that they do have them (at the office I was at) but that they dont
 support them. I said If I come down can I get one? and he says yes.
 SO, I go down there and talk to a completely different lady. Again she
 doesnt know what firewire is. I told her I spoke with techs name and
 he said they have them. She dissapears to the back and says it will cost
 me $10 more a month to have a box with firewire because only their DVR
 boxes have them. I pulled out the fcc document and said that they need
 to order me one. She took the FCC doc to the manager and they came back
 and said No we dont have to provide you with one.
 
 I should be able to get one at no extra cost right?

I don't know about that... I'm paying $5 more a month for mine...

-I

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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Ryan
On Fri, Feb 25, 2005 at 09:11:06AM -0800, Ian Forde exclaimed:

On Fri, 2005-02-25 at 10:03 -0700, Ryan wrote:
 So I take my digital cable box to the Cable One office in Boise ID. The
 lady says she doesnt know what firewire or 1394 connecters are and shows
 me their latest box which doesnt have one. So I figure it will be
 easier to speak with a tech; so I go home and call and ask if they have
 1394 enabled boxes. The lady doesnt know and connects me to a tech, he
 says that they do have them (at the office I was at) but that they dont
 support them. I said If I come down can I get one? and he says yes.
 SO, I go down there and talk to a completely different lady. Again she
 doesnt know what firewire is. I told her I spoke with techs name and
 he said they have them. She dissapears to the back and says it will cost
 me $10 more a month to have a box with firewire because only their DVR
 boxes have them. I pulled out the fcc document and said that they need
 to order me one. She took the FCC doc to the manager and they came back
 and said No we dont have to provide you with one.
 
 I should be able to get one at no extra cost right?

I don't know about that... I'm paying $5 more a month for mine...

Interesting, I thought if I was trading my old one in (which is one of
the 2 I get for free) that they would have to give me it for free (since
its still 1 of the 2 I get for free).

$10 a month is pretty steep, I suppose Ill have to think about it.
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Tom E. Craddock, Jr.
Ryan wrote:
Interesting, I thought if I was trading my old one in (which is one of
the 2 I get for free) that they would have to give me it for free (since
its still 1 of the 2 I get for free).
$10 a month is pretty steep, I suppose Ill have to think about it.
 

Well, if they only firewire enabled box they have is the DVR one I can 
see why they want to charge $10/month for it.  Is the one you want to 
trade in a DVR box, or is it just a regular cable box?  The DVR box 
itself is a service from your cable co, so they will want to charge for 
that, along with the fact that the DVR box is much more /unit than a 
regular cable box, so theyve got theyve got to get thier money back.  I 
dont get any cable boxes from my cable co for free, any version of thier 
box will cost me something.

Tom
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Ryan
On Fri, Feb 25, 2005 at 12:31:28PM -0500, Tom E. Craddock, Jr. exclaimed:

Ryan wrote:

Interesting, I thought if I was trading my old one in (which is one of
the 2 I get for free) that they would have to give me it for free (since
its still 1 of the 2 I get for free).

$10 a month is pretty steep, I suppose Ill have to think about it.
 


Well, if they only firewire enabled box they have is the DVR one I can 
see why they want to charge $10/month for it.  Is the one you want to 
trade in a DVR box, or is it just a regular cable box?  The DVR box 
itself is a service from your cable co, so they will want to charge for 
that, along with the fact that the DVR box is much more /unit than a 
regular cable box, so theyve got theyve got to get thier money back.  I 
dont get any cable boxes from my cable co for free, any version of thier 
box will cost me something.


Well I was hoping they would give me a motorola 6200 not a DVR, and the
tech said they have them. I think the frontdesk lady was trying to make
a sell.  Anyway, Im calling the tech back (since he knows what equipment
they have) and see if they have a non-DVR box. The one im trading in is
just an older motorola dtv cable box (non-dvr). And yes, I can
understand paying for the DVR box, but if they have (or can order) a
motorola box that would be much nicer.

-Ryan
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread John Kuhn

Well I was hoping they would give me a motorola 6200 not a DVR, and the
tech said they have them. I think the frontdesk lady was trying to make
a sell.  Anyway, Im calling the tech back (since he knows what equipment
they have) and see if they have a non-DVR box. The one im trading in is
just an older motorola dtv cable box (non-dvr). And yes, I can
understand paying for the DVR box, but if they have (or can order) a
motorola box that would be much nicer.
-Ryan
 

intresting tho.. if its a DVR.. what are the possibilites of extracting 
the recorded shows from it? giving you some extra hard drive space :)

--John
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Joseph A. Caputo
On Friday 25 February 2005 12:03, Ryan wrote:
 
 So I take my digital cable box to the Cable One office in Boise ID. 

[snip]

 She dissapears to the back and says it will cost me $10 more a month 
 to have a box with firewire because only their DVR 
 boxes have them. I pulled out the fcc document and said that they need
 to order me one. She took the FCC doc to the manager and they came 
 back 
 and said No we dont have to provide you with one.
 
 I should be able to get one at no extra cost right?

I don't know about no extra cost, but they are required to provide you 
with one.  However, the actual FCC requirement only requires that they 
replace or upgrade your existing *high definition* set-top box.  Many 
cable operators differentiate between high-def digital cable and 
standard digital cable.  If your current plan/box is not labeled 
high def by them, then presumably you would need to upgrade your 
service to their high-def plan.  If the only high-def box they have 
with firewire is the DVR, then you're stuck paying the extra $10/mo.

Note that as of July 1, 2005, *all* HD STBs that they get *must* have 
firewire enabled (only applies to equipment acquired after that date).  
So maybe you'd have better luck after July 1...

-JAC
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Jarod Wilson
On Friday 25 February 2005 09:11, Ian Forde wrote:
 On Fri, 2005-02-25 at 10:03 -0700, Ryan wrote:
  So I take my digital cable box to the Cable One office in Boise ID. The
  lady says she doesnt know what firewire or 1394 connecters are and shows
  me their latest box which doesnt have one. So I figure it will be
  easier to speak with a tech; so I go home and call and ask if they have
  1394 enabled boxes. The lady doesnt know and connects me to a tech, he
  says that they do have them (at the office I was at) but that they dont
  support them. I said If I come down can I get one? and he says yes.
  SO, I go down there and talk to a completely different lady. Again she
  doesnt know what firewire is. I told her I spoke with techs name and
  he said they have them. She dissapears to the back and says it will cost
  me $10 more a month to have a box with firewire because only their DVR
  boxes have them. I pulled out the fcc document and said that they need
  to order me one. She took the FCC doc to the manager and they came back
  and said No we dont have to provide you with one.
 
  I should be able to get one at no extra cost right?

 I don't know about that... I'm paying $5 more a month for mine...

Ditto, $6.95/mo more here. The FCC doc only applies if you already have an 
HDTV-capable cable box without a FireWire port and request one with. They get 
to charge you if all you have is a digital cable box. There's no requirement 
that a plain digital cable box have a FireWire port on it.

-- 
Jarod Wilson
[EMAIL PROTECTED]

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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Brad Templeton
On Fri, Feb 25, 2005 at 12:02:24PM -0800, Jarod Wilson wrote:
 On Friday 25 February 2005 09:11, Ian Forde wrote:
 Ditto, $6.95/mo more here. The FCC doc only applies if you already have an 
 HDTV-capable cable box without a FireWire port and request one with. They get 
 to charge you if all you have is a digital cable box. There's no requirement 
 that a plain digital cable box have a FireWire port on it.

I suppose I should go read the FCC regs (they are always such a joy) but
wasn't somebody saying that technically, they can reduce the 1394 to SDTV
resoution?  Seems like an odd thing to require it on HD boxes if that's so.
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Roy Murphy
On Fri, 25 Feb 2005 12:02:24 -0800, Jarod Wilson [EMAIL PROTECTED] wrote:
 Ditto, $6.95/mo more here. The FCC doc only applies if you already have an
 HDTV-capable cable box without a FireWire port and request one with. They get
 to charge you if all you have is a digital cable box. There's no requirement
 that a plain digital cable box have a FireWire port on it.

Cablevision on Long Island is installing a firewire enabled box for me
today (and I'm paying a $40 fee for installation). There's been no
discussion about additional fees. I was paying for a High Def STB
before and I should be paying the same next month.

My goal, if I can do it, is to record Deadwood in High Def a week from Sunday.
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Re: [mythtv-users] OT: Cable co. refuses to offer firewire enabled box

2005-02-25 Thread Ryan
On Fri, Feb 25, 2005 at 12:02:24PM -0800, Jarod Wilson exclaimed:

On Friday 25 February 2005 09:11, Ian Forde wrote:
snip
Ditto, $6.95/mo more here. The FCC doc only applies if you already have an 
HDTV-capable cable box without a FireWire port and request one with. They get 
to charge you if all you have is a digital cable box. There's no requirement 
that a plain digital cable box have a FireWire port on it.


I stand corrected then. I read the pertinent piece of the FCC reg, but I
thought someone had said that they can't charge any additional cost. It
makes since though, as Im not currently an HD subscriber. Its not worth
it for me to pay $10/mo for a DVR receiver that I wont use.

Thanks for the help guys,
Ryan
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