Re: Abuse Departments

2003-10-12 Thread Matthew S. Hallacy

On Sat, Oct 11, 2003 at 08:22:25PM -0500, Andrew D Kirch wrote:
 
[snip]

Maybe you should avoid pissing the kiddies off on IRC, or get something
other than Ameritech DSL if you want your upstream to give a damn.
 
-- 
Matthew S. HallacyFUBAR, LART, BOFH Certified
http://www.poptix.net   GPG public key 0x01938203


Re: Abuse Departments

2003-10-12 Thread Matt
snip

 Matthew S. Hallacy wrote:
Maybe you should avoid pissing the kiddies off on IRC, or get something
other than Ameritech DSL if you want your upstream to give a damn.

I think he does make a fair observation about the state of many abuse 
departments today.  How many posts do we see on here requesting someone 
with a clue in abuse from some domain in the average month?




Re: Abuse Departments

2003-10-12 Thread Matthew S. Hallacy

On Sun, Oct 12, 2003 at 01:54:28AM -0500, Matt wrote:
 
 I think he does make a fair observation about the state of many abuse 
 departments today.  How many posts do we see on here requesting someone 
 with a clue in abuse from some domain in the average month?

And how many of them are taken care of by pointing them to Jared's NOC
list?

I recently had an issue with an open proxy/relay within berkeley.edu's resnet,
I shot off an email at around 2:30am CST, got a reply within 20 minutes,
and the box was off the net within an hour.

Most places will take care of abuse issues if they get to the right person,
but some places simply won't wake up their network admin at 11:00 on a saturday
night because some script kiddie's DSL is getting attacked by another
script kiddie on IRC. 

-- 
Matthew S. HallacyFUBAR, LART, BOFH Certified
http://www.poptix.net   GPG public key 0x01938203


Re: Abuse Departments

2003-10-12 Thread Avleen Vig

On Sun, Oct 12, 2003 at 02:18:45AM -0500, Matthew S. Hallacy wrote:
 Most places will take care of abuse issues if they get to the right person,
 but some places simply won't wake up their network admin at 11:00 on a saturday
 night because some script kiddie's DSL is getting attacked by another
 script kiddie on IRC. 

You've had good experiences with abuse departments. I'm glad for you.
The rest of us have not.
Yes, some places ARE helpful when you call with a genuine problem. Most
places are not.
And honestly, regardless of the reason, shouldn't abuse departments be
responsive to this type of thing?

DoS attacks often effect more than the end target, they often cause
people on immediate surrounding network many problems also.


Re: Abuse Departments

2003-10-12 Thread Brian Bruns

- Original Message - 
From: Matthew S. Hallacy [EMAIL PROTECTED]
To: Matt [EMAIL PROTECTED]; [EMAIL PROTECTED]
Sent: Sunday, October 12, 2003 3:18 AM
Subject: Re: Abuse Departments


 Most places will take care of abuse issues if they get to the right
person,
 but some places simply won't wake up their network admin at 11:00 on a
saturday
 night because some script kiddie's DSL is getting attacked by another
 script kiddie on IRC.



Watch yourself poptix - you don't have such a squeaky clean past either.

Point is this.  If your network/servers are being used in an attack against
someone else, you can be held responsible if you do not act in a timely
manner.

This script kiddie's DSL is actually a shared setup with several servers
on the end of it and a firewall.  What happens to it also affects me and my
customers.  When my customers go down, I get complaints.

Now, if your network was attacking mine from a comprimised box, and you
failed to act in a timely fashion, regardless if its a DSL or a T1 or a
dialup for that matter, I'd either sue you myself for allowing the attack to
continue, or give my customers your info and let THEM sue you for it.




Re: Abuse Departments

2003-10-12 Thread Bryan Heitman

Would you perhaps have more underlying problems if a script kiddie on a
dialup can attack you in such a way to impact your service?

Bryan
- Original Message - 
From: Brian Bruns [EMAIL PROTECTED]
To: Matthew S. Hallacy [EMAIL PROTECTED]; Matt
[EMAIL PROTECTED]; [EMAIL PROTECTED]
Sent: Sunday, October 12, 2003 10:20 AM
Subject: Re: Abuse Departments



 - Original Message - 
 From: Matthew S. Hallacy [EMAIL PROTECTED]
 To: Matt [EMAIL PROTECTED]; [EMAIL PROTECTED]
 Sent: Sunday, October 12, 2003 3:18 AM
 Subject: Re: Abuse Departments


  Most places will take care of abuse issues if they get to the right
 person,
  but some places simply won't wake up their network admin at 11:00 on a
 saturday
  night because some script kiddie's DSL is getting attacked by another
  script kiddie on IRC.
 


 Watch yourself poptix - you don't have such a squeaky clean past either.

 Point is this.  If your network/servers are being used in an attack
against
 someone else, you can be held responsible if you do not act in a timely
 manner.

 This script kiddie's DSL is actually a shared setup with several servers
 on the end of it and a firewall.  What happens to it also affects me and
my
 customers.  When my customers go down, I get complaints.

 Now, if your network was attacking mine from a comprimised box, and you
 failed to act in a timely fashion, regardless if its a DSL or a T1 or a
 dialup for that matter, I'd either sue you myself for allowing the attack
to
 continue, or give my customers your info and let THEM sue you for it.




Re: Abuse Departments

2003-10-12 Thread Andrew D Kirch

Only if that script kiddie doesn't have a couple hundred DDoS drones, and most have 
quite a few more than that.  The probelm with these zombie networks is that they could 
be controlled from a 14.4 dialup and still knock out anything but the biggest 
infrastructure links on the internet. Active cooperation is needed from abuse 
departments for the victims of these attacks so that the compromised hosts are shut 
off quickly.

On Sun, 12 Oct 2003 10:33:18 -0500
Bryan Heitman [EMAIL PROTECTED] wrote:

 
 Would you perhaps have more underlying problems if a script kiddie on a
 dialup can attack you in such a way to impact your service?
 
 Bryan
 - Original Message - 
 From: Brian Bruns [EMAIL PROTECTED]
 To: Matthew S. Hallacy [EMAIL PROTECTED]; Matt
 [EMAIL PROTECTED]; [EMAIL PROTECTED]
 Sent: Sunday, October 12, 2003 10:20 AM
 Subject: Re: Abuse Departments
 
 
 
  - Original Message - 
  From: Matthew S. Hallacy [EMAIL PROTECTED]
  To: Matt [EMAIL PROTECTED]; [EMAIL PROTECTED]
  Sent: Sunday, October 12, 2003 3:18 AM
  Subject: Re: Abuse Departments
 
 
   Most places will take care of abuse issues if they get to the right
  person,
   but some places simply won't wake up their network admin at 11:00 on a
  saturday
   night because some script kiddie's DSL is getting attacked by another
   script kiddie on IRC.
  
 
 
  Watch yourself poptix - you don't have such a squeaky clean past either.
 
  Point is this.  If your network/servers are being used in an attack
 against
  someone else, you can be held responsible if you do not act in a timely
  manner.
 
  This script kiddie's DSL is actually a shared setup with several servers
  on the end of it and a firewall.  What happens to it also affects me and
 my
  customers.  When my customers go down, I get complaints.
 
  Now, if your network was attacking mine from a comprimised box, and you
  failed to act in a timely fashion, regardless if its a DSL or a T1 or a
  dialup for that matter, I'd either sue you myself for allowing the attack
 to
  continue, or give my customers your info and let THEM sue you for it.
 
 
 


-- 

Andrew D Kirch  |   [EMAIL PROTECTED]| 
Security Admin  |  Summit Open Source Development Group  | www.sosdg.org




Re: Abuse Departments

2003-10-12 Thread Brian Bruns

- Original Message - 
From: Bryan Heitman [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Sunday, October 12, 2003 11:33 AM
Subject: Re: Abuse Departments



 Would you perhaps have more underlying problems if a script kiddie on a
 dialup can attack you in such a way to impact your service?


Sorry, I meant a DSL, T1, dialup, whatever as the one being attacked.  I
just woke up, so cut me some slack here.




Re: Abuse Departments

2003-10-12 Thread Avleen Vig

On Sun, Oct 12, 2003 at 10:33:18AM -0500, Bryan Heitman wrote:
 Would you perhaps have more underlying problems if a script kiddie on a
 dialup can attack you in such a way to impact your service?

Bryan,

I don't mean to be rude, but it sounds like you don't understand the way
the script kiddies operate. A dialup is more than sufficient.

Generally the attacker will have a number of compromised servers/home
PC's/workstations, etc, at their disposal.
Each has been infected with a particular type of trojan horse, which
allow the abuser to control the compromised machine.

The abuse can then instruct these tens, or hundreds, or thousands, or
now tens to hundreds of thousands of machines, to performa an attack
against a target.

Thus, the executor sits back on their dialup, which networks around the
world fight with each otehr to stay alive - the attacks for running out
of upstream bandwidth, and the victims for running out of downstream.


Re: Abuse Departments

2003-10-12 Thread Matthew Sullivan
Bryan Heitman wrote:

Would you perhaps have more underlying problems if a script kiddie on a
dialup can attack you in such a way to impact your service?
 

Yeah?  See:  http://www.irbs.net/internet/nanog/0308/1463.html

/ Mat




RE: Abuse Departments

2003-10-12 Thread Bryan Heitman

Yes, I agree with everyone, in a distributed environment many things are
possible.  Perhaps I should have read the entire thread rather than
responding to a single message.

Bryan

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Matthew Sullivan
Sent: Sunday, October 12, 2003 5:16 PM
Cc: [EMAIL PROTECTED]
Subject: Re: Abuse Departments


Bryan Heitman wrote:

Would you perhaps have more underlying problems if a script kiddie on a
dialup can attack you in such a way to impact your service?

  


Yeah?  See:  http://www.irbs.net/internet/nanog/0308/1463.html

/ Mat



Abuse Departments

2003-10-11 Thread Andrew D Kirch

After 3 Denial of Service attacks in the last 4 days, I'm beginning to wonder if there 
should be a standardization of some sort of abuse departments.  Or perhaps if there 
are some companys that should REALLY THINK (TM) about perhaps installing some.  When 
my domain is under attack by yours, that means you've done something WRONG, and you 
need to take care of it, the same as I would if mine is under attack.  How it's even 
concievable that you can operate without someone that has the authority to act on 
abuse 24/7 from your AS number's Org-Abuse is inconceivable.

Quite frankly the FBI cares not at all about Denial of Service attacks, because if 
they did such attacks wouldn't happen.  If I try to break into and cease the abusive 
actions of these hosts, I am myself committing a felony to defend my site from attack. 
 They however don't have someone on hand to stop the attacks and quite honestly the 
damage of not having a connection to the internet isn't expressable simply in monatary 
loss.  Real change needs to happen as far as accountability across the internet.  If 
everyone's going to run windows and kiddies are going to have packetnets that extend 
to millions of hosts, then someone needs to be on call at large consumer ISP's to yank 
cords when their customers boxes get compromised, the next ISP that tells me we'll 
have someone call you about that tomorrow is going to get listed on nanog, and CC'd to 
an ISP hall of shame somewhere of my own making.  Please, please impart clue on your 
abuse department.  Allowing hosts in your domain to participate in DoS attacks is 
WRONG.

-- 

Andrew D Kirch  |   [EMAIL PROTECTED]| 
Security Admin  |  Summit Open Source Development Group  | www.sosdg.org




Re: Abuse Departments

2003-10-11 Thread Christopher L. Morrow


On Sat, 11 Oct 2003, Andrew D Kirch wrote:


 apologies for the grammar, after suffering from a 2 hour site outage due to DoS 
 attack and the best reply I got was well we'll call you I'm at wits end.

 On Sat, 11 Oct 2003 20:22:25 -0500
 Andrew D Kirch [EMAIL PROTECTED] wrote:
 

no need to suffer, vote with your bandwidth to a provider that can help...
There are several on this list, eh? :)