Re: [EXTERNAL] Re: ISP data collection from home routers

2022-03-28 Thread Michael Froomkin - U . Miami School of Law

On Thu, 24 Mar 2022, Mu wrote:

[...]

While I agree that many consumers don't place much value on their own data,
resulting in them not particularly caring about that data, in my experience it
often stems from ignorance of what can be done with that data (if they even know
that the data is being collected in the first place). Once the implications of
sharing specific data is known, my anecdata has shown that the average person 
will
make some adjustments to their data-sharing habits. At the very least, an 
informed
decision can be made.

However, when it comes to intricate technical data from their home routers being
hoarded, we can't really expect the average consumer to form an informed 
decision
on the data being shared, can we? I don't think the default should be "collect 
as
much as we can because they probably won't care" in the absence of an informed
consumer.

Regards,

Mu

[...]

I discuss the relation between (sometimes unseen) data collection 
valuation and the decision to allow it at pages 1728-1745 (Part II 
sections B-D) of Regulating Mass Surveillance as Privacy Pollution: 
Learning from Environmental Impact Statements, 2015 U. Ill. L. Rev. 1713 
(2015), availabe from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2400736


-Michael

--
A. Michael Froomkin https://law.tm 305-284-4285 ssrn: bit.ly/1XlTJLz
Laurie Silvers & Mitchell Rubenstein Distinguished Professor of Law
Editor, Jotwell: The Journal of Things We Like (Lots),  jotwell.com
U. Miami School of Law, P.O. Box 248087, Coral Gables, FL 33124 USA
It's hot here



Re: ISP data collection from home routers

2022-03-25 Thread Eric Kuhnke
yes, because otherwise the contention (it's a shared access media, after
all) and RF channel bonding/allocation wouldn't work. Configuration depends
on what the exact CMTS configuration is on your last mile coax segment.

however it's also possible to have the cable MSO push an update to
cablemodems which locks out a read-only diagnostics/info page that would
otherwise be available.



On Fri, 25 Mar 2022 at 13:47, Michael Thomas  wrote:

>
> On 3/24/22 12:53 PM, Tom Beecher wrote:
> > You don't even have to use their equipment. My provider at home is
> > Charter / Spectrum. I own my own cable modem  / router ,they have no
> > equipment in my home. Their privacy policy is pretty standard.
> > Essentially :
> > - Anything they can see that I transmit they will collect.
> > - Anything they can see when I use their apps , even if I'm not on
> > their network, they will collect.
> > - They will use that information for their technical and business
> > reasons, whatever they want.
> > - I am very limited in what I can request that they don't collect or use.
> >
> > None of this is new in the US. I think more people care about
> > this than we think, but people don't really have an option to vote
> > with their wallets.
>
> Even if you own your modem, the DOCSIS specs require that it be
> completely controlled by the MSO, right?
>
> Mike
>
>
>


Re: ISP data collection from home routers

2022-03-25 Thread Mike Hammett
" Most end users (at least in the US) don't have a choice as many jurisdictions 
have sold a franchise (monopoly) to one provider. Either they sign or they 
don't get internet." 


That's not true. 





- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest-IX 
http://www.midwest-ix.com 

- Original Message -

From: "PJ Capelli via NANOG"  
To: "Christian David"  
Cc: nanog@nanog.org 
Sent: Friday, March 25, 2022 10:04:56 AM 
Subject: Re: ISP data collection from home routers 

Most end users (at least in the US) don't have a choice as many jurisdictions 
have sold a franchise (monopoly) to one provider. Either they sign or they 
don't get internet. 

Perhaps 5G will broaden the number of providers end users can choose from, and 
not be forced into this kind of contract. But why do you think any ISP would 
agree to not collect this information? 

pj capelli 
pjcape...@pm.me 

No one can build you the bridge on which you, and only you, must cross the 
river of life - Nietzsche 

Sent with ProtonMail secure email. 

--- Original Message --- 

On Thursday, March 24th, 2022 at 1:11 PM, Christian David 
 wrote: 

> I think that if the end user at signed contract agreed with this data 
> 

> collecting and also if there's a mechanism that the same user could deny 
> 

> the data collection, its look fine to me, there's compliant here in 
> 

> Brazil with LGPD (our variant from GDPR) and i think that users could 
> 

> see it as a "plus" cause the majority of ISPs don't have a service that 
> 

> inspect CPE WIFI's quality. 
> 

> Em 24/03/2022 14:00, Jay Hennigan escreveu: 
> 

> > On 3/24/22 06:26, Josh Luthman wrote: 
> > 

> > > I'm surprised we're having this discussion about an internet device 
> > > 

> > > that the customer is using to publicize all of their information on 
> > > 

> > > Facebook and Twitter. 
> > 

> > That's called informed consent. And Facebook and Twitter use TLS to 
> > 

> > protect the data in transit. 
> > 

> > > Consumers do not care enough about their privacy to the point where 
> > > 

> > > they are providing the information willingly. 
> > 

> > That's the point. The customer is providing information willingly when 
> > 

> > they post to social media. The ISP is collecting data without consent. 


Re: ISP data collection from home routers

2022-03-25 Thread Tom Beecher
>
> Even if you own your modem, the DOCSIS specs require that it be
> completely controlled by the MSO, right?
>

Pretty sure that's correct, yes.


On Fri, Mar 25, 2022 at 4:47 PM Michael Thomas  wrote:

>
> On 3/24/22 12:53 PM, Tom Beecher wrote:
> > You don't even have to use their equipment. My provider at home is
> > Charter / Spectrum. I own my own cable modem  / router ,they have no
> > equipment in my home. Their privacy policy is pretty standard.
> > Essentially :
> > - Anything they can see that I transmit they will collect.
> > - Anything they can see when I use their apps , even if I'm not on
> > their network, they will collect.
> > - They will use that information for their technical and business
> > reasons, whatever they want.
> > - I am very limited in what I can request that they don't collect or use.
> >
> > None of this is new in the US. I think more people care about
> > this than we think, but people don't really have an option to vote
> > with their wallets.
>
> Even if you own your modem, the DOCSIS specs require that it be
> completely controlled by the MSO, right?
>
> Mike
>
>
>


Re: ISP data collection from home routers

2022-03-25 Thread Mike Hammett
" They can easily profile you and know when you're at home, and when you're 
gone." 


And? 



- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest-IX 
http://www.midwest-ix.com 

- Original Message -

From: "Giovane C. M. Moura via NANOG"  
To: "Josh Luthman" , "Lady Benjamin Cannon of 
Glencoe, ASCE"  
Cc: "North American Network Operators' Group"  
Sent: Thursday, March 24, 2022 9:04:06 AM 
Subject: Re: ISP data collection from home routers 


> Who cares about the SSID??? 

I don't remember the data model, but I remember that they retrieved data 
very often, multiple times a minute. 

(some ppl in the list may have access to this data and know it very well) 

They can easily profile you and know when you're at home, and when 
you're gone. Some people may find this interesting... 

To have a really meaningful discuss on the privacy implications, we 
would need to see the data model, and the frequency that they pool the data. 

/giovane 



Re: ISP data collection from home routers

2022-03-25 Thread Mike Hammett
Sounds good to me. Solve the end-user problems, since they don't have the 
ability or care to do it themselves and doing so manually has too much latency 
and doesn't scale. 




- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest-IX 
http://www.midwest-ix.com 

- Original Message -

From: "Giovane C. M. Moura via NANOG"  
To: "North American Network Operators' Group"  
Sent: Thursday, March 24, 2022 5:43:58 AM 
Subject: ISP data collection from home routers 

Hello there, 

Several years ago, a friend of mine was working for a large telco and 
his job was to detect which clients had the worst networking experience. 

To do that, the telco had this hadoop cluster, where it collected _tons_ 
of data from home users routers, and his job was to use ML to tell the 
signal from the noise. 

I remember seeing a sample csv from this data, which contained 
_thousands_ of data fields (features) from each client. 

I was _shocked_ by the amount of (meta)data they are able to pull from 
home routers. These even included your wifi network name _and_ password! 
(it's been several years since then). 

And home users are _completely_ unaware of this. 

So my question to you folks is: 

- What's the policy regulations on this? I don't remember the features 
(thousands) but I'm pretty sure you could some profiling with it. 

- Is anyone aware of any public discussion on this? I have never seen it. 

Thanks, 

Giovane Moura 



Re: ISP data collection from home routers

2022-03-25 Thread Michael Thomas



On 3/24/22 12:53 PM, Tom Beecher wrote:
You don't even have to use their equipment. My provider at home is 
Charter / Spectrum. I own my own cable modem  / router ,they have no 
equipment in my home. Their privacy policy is pretty standard.

Essentially :
- Anything they can see that I transmit they will collect.
- Anything they can see when I use their apps , even if I'm not on 
their network, they will collect.
- They will use that information for their technical and business 
reasons, whatever they want.

- I am very limited in what I can request that they don't collect or use.

None of this is new in the US. I think more people care about 
this than we think, but people don't really have an option to vote 
with their wallets.


Even if you own your modem, the DOCSIS specs require that it be 
completely controlled by the MSO, right?


Mike




Re: ISP data collection from home routers

2022-03-25 Thread PJ Capelli via NANOG
Not sure why they are different; most ISPs are not a pure play and can use that 
data for other aspects of their business that you may not have agreed to (e.g. 
Verizon FiOS feeding to Verizon Wireless).  Comcast/NBC, etc.

pj capelli
pjcape...@pm.me

No one can build you the bridge on which you, and only you, must cross the 
river of life - Nietzsche

Sent with ProtonMail secure email.

--- Original Message ---

On Thursday, March 24th, 2022 at 10:24 AM, Kord Martin 
 wrote:

> On 2022-03-24 10:04 a.m., Giovane C. M. Moura via NANOG wrote:
> 

> > They can easily profile you and know when you're at home, and when
> > 

> > you're gone. Some people may find this interesting...
> > 

> > To have a really meaningful discuss on the privacy implications, we
> > 

> > would need to see the data model, and the frequency that they pool the
> > 

> > data.
> 

> Is your concern that ISPs have access to this information, or that it's
> 

> something they could possibly be selling to a third party? Those are two
> 

> completely different discussions.
> 

> K

signature.asc
Description: OpenPGP digital signature


Re: ISP data collection from home routers

2022-03-25 Thread PJ Capelli via NANOG
Most end users (at least in the US) don't have a choice as many jurisdictions 
have sold a franchise (monopoly) to one provider.  Either they sign or they 
don't get internet.

Perhaps 5G will broaden the number of providers end users can choose from, and 
not be forced into this kind of contract.  But why do you think any ISP would 
agree to not collect this information?

pj capelli
pjcape...@pm.me

No one can build you the bridge on which you, and only you, must cross the 
river of life - Nietzsche

Sent with ProtonMail secure email.

--- Original Message ---

On Thursday, March 24th, 2022 at 1:11 PM, Christian David 
 wrote:

> I think that if the end user at signed contract agreed with this data
> 

> collecting and also if there's a mechanism that the same user could deny
> 

> the data collection, its look fine to me, there's compliant here in
> 

> Brazil with LGPD (our variant from GDPR) and i think that users could
> 

> see it as a "plus" cause the majority of ISPs don't have a service that
> 

> inspect CPE WIFI's quality.
> 

> Em 24/03/2022 14:00, Jay Hennigan escreveu:
> 

> > On 3/24/22 06:26, Josh Luthman wrote:
> > 

> > > I'm surprised we're having this discussion about an internet device
> > > 

> > > that the customer is using to publicize all of their information on
> > > 

> > > Facebook and Twitter.
> > 

> > That's called informed consent. And Facebook and Twitter use TLS to
> > 

> > protect the data in transit.
> > 

> > > Consumers do not care enough about their privacy to the point where
> > > 

> > > they are providing the information willingly.
> > 

> > That's the point. The customer is providing information willingly when
> > 

> > they post to social media. The ISP is collecting data without consent.

signature.asc
Description: OpenPGP digital signature


Re: ISP data collection from home routers

2022-03-25 Thread Kord Martin

On 2022-03-24 10:04 a.m., Giovane C. M. Moura via NANOG wrote:
They can easily profile you and know when you're at home, and when 
you're gone. Some people may find this interesting...


To have a really meaningful discuss on the privacy implications, we 
would need to see the data model, and the frequency that they pool the 
data.


Is your concern that ISPs have access to this information, or that it's 
something they could possibly be selling to a third party? Those are two 
completely different discussions.


K



Re: ISP data collection from home routers

2022-03-25 Thread Mu
You're statement seems to imply that if someone publicizes certain personal 
data on Facebook that they shouldn't care about any other data being collected 
any other entity, do I have that right?

While I agree that many consumers don't place much value on their own data, 
resulting in them not particularly caring about that data, in my experience it 
often stems from ignorance of what can be done with that data (if they even 
know that the data is being collected in the first place). Once the 
implications of sharing specific data is known, my anecdata has shown that the 
average person will make some adjustments to their data-sharing habits. At the 
very least, an informed decision can be made.

However, when it comes to intricate technical data from their home routers 
being hoarded, we can't really expect the average consumer to form an informed 
decision on the data being shared, can we? I don't think the default should be 
"collect as much as we can because they probably won't care" in the absence of 
an informed consumer.

Regards,

Mu

--- Original Message ---
On Thursday, March 24th, 2022 at 9:26 AM, Josh Luthman 
 wrote:

> I'm surprised we're having this discussion about an internet device that the 
> customer is using to publicize all of their information on Facebook and 
> Twitter. Consumers do not care enough about their privacy to the point where 
> they are providing the information willingly.
>
>>Consumers should have legal say in how or wether their data are harvested and 
>>also sold.
>
> They do. https://www.fcc.gov/general/customer-privacy
>
> On Thu, Mar 24, 2022 at 9:12 AM Lady Benjamin Cannon of Glencoe, ASCE 
>  wrote:
>
>> This is an enormous problem, see: 
>> https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few
>>
>> Consumers should have legal say in how or wether their data are harvested 
>> and also sold.
>>
>> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
>> 6x7 Networks & 6x7 Telecom, LLC
>> CEO
>> l...@6by7.net
>> "The only fully end-to-end encrypted global telecommunications company in 
>> the world.”
>>
>> FCC License KJ6FJJ
>>
>> Sent from my iPhone via RFC1149.
>>
>>> On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG 
>>>  wrote:
>>
>>> Hello there,
>>>
>>> Several years ago, a friend of mine was working for a large telco and his 
>>> job was to detect which clients had the worst networking experience.
>>>
>>> To do that, the telco had this hadoop cluster, where it collected _tons_ of 
>>> data from home users routers, and his job was to use ML to tell the signal 
>>> from the noise.
>>>
>>> I remember seeing a sample csv from this data, which contained _thousands_ 
>>> of data fields (features) from each client.
>>>
>>> I was _shocked_ by the amount of (meta)data they are able to pull from home 
>>> routers. These even included your wifi network name _and_ password!
>>> (it's been several years since then).
>>>
>>> And home users are _completely_ unaware of this.
>>>
>>> So my question to you folks is:
>>>
>>> - What's the policy regulations on this? I don't remember the features 
>>> (thousands) but I'm pretty sure you could some profiling with it.
>>>
>>> - Is anyone aware of any public discussion on this? I have never seen it.
>>>
>>> Thanks,
>>>
>>> Giovane Moura

Re: ISP data collection from home routers

2022-03-25 Thread Joel Busch

Hi Giovane

On 24.03.22 11:43, Giovane C. M. Moura via NANOG wrote:

Hello there,

Several years ago, a friend of mine was working for a large telco and 
his job was to detect which clients had the worst networking experience.


To do that, the telco had this hadoop cluster, where it collected _tons_ 
of data from home users routers, and his job was to use ML to tell the 
signal from the noise.


  I remember seeing a sample csv from this data, which contained 
_thousands_ of data fields (features) from each client.


I was _shocked_ by the amount of (meta)data they are able to pull from 
home routers. These even included your wifi network name _and_ password!

(it's been several years since then).



Creepy. And the provided CPE usually sucks too, what a deal...
I feel validated in preferring to use my own router at home.


And home users are _completely_ unaware of this.

So my question to you folks is:

- What's the policy regulations on this? I don't remember the features 
(thousands) but I'm pretty sure you could some profiling with it.



For the policies probably this is a good place to start if you are 
interested in US legislation (you didn't specify any location), as it's 
not federally regulated from what I gather:


https://www.ncsl.org/research/telecommunications-and-information-technology/2019-privacy-legislation-related-to-internet-service-providers.aspx



- Is anyone aware of any public discussion on this? I have never seen it.



I remember reading some discussion around ISPs selling browsing behavior 
data that they collect from their subscribers in the tech press during 
Pai's term as the head of the FCC. It was probably on Ars Technica or 
Techdirt.



Thanks,

Giovane Moura


Best,
Joel

--
Joel Busch, Network

SWITCH
Werdstrasse 2, P.O. Box, 8021 Zurich, Switzerland
phone +41 44 268 15 30, direct +41 44 268 16 58
https://switch.ch  https://swit.ch/linkedin  https://swit.ch/twitter


Re: ISP data collection from home routers

2022-03-25 Thread Christian David
I think that if the end user at signed contract agreed with this data 
collecting and also if there's a mechanism that the same user could deny 
the data collection, its look fine to me, there's compliant here in 
Brazil with LGPD (our variant from GDPR) and i think that users could 
see it as a "plus" cause the majority of ISPs don't have a service that 
inspect CPE WIFI's quality.


Em 24/03/2022 14:00, Jay Hennigan escreveu:

On 3/24/22 06:26, Josh Luthman wrote:
I'm surprised we're having this discussion about an internet device 
that the customer is using to publicize all of their information on 
Facebook and Twitter. 


That's called informed consent. And Facebook and Twitter use TLS to 
protect the data in transit.


Consumers do not care enough about their privacy to the point where 
they are providing the information willingly.


That's the point. The customer is providing information willingly when 
they post to social media. The ISP is collecting data without consent.




Re: ISP data collection from home routers

2022-03-25 Thread Francis Booth via NANOG
That link is more reflective of the FCC circa 2011. More recent actions taken 
by the FCC under Pai had weakened consumer protections for data collected by 
ISPs and was reflected in multiple news articles from 2017-2019.

https://en.wikipedia.org/wiki/2017_Broadband_Consumer_Privacy_Proposal_repeal
https://transition.fcc.gov/Daily_Releases/Daily_Business/2017/db0328/DOC-344116A1.pdf
https://www.ftc.gov/news-events/news/press-releases/2019/08/ftc-revises-list-companies-subject-broadband-privacy-study

Including this relatively recent article by the FTC. The same FTC tapped by the 
FCC as being the more responsible party for enforcing privacy protections for 
consumers. They are even saying that their privacy study showed very little 
protections for consumer data being harvested by ISPs with few options to 
restrict their use.
https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few

> On Mar 24, 2022, at 9:26 AM, Josh Luthman  wrote:
> 
> I'm surprised we're having this discussion about an internet device that the 
> customer is using to publicize all of their information on Facebook and 
> Twitter.  Consumers do not care enough about their privacy to the point where 
> they are providing the information willingly.
> 
> >Consumers should have legal say in how or wether their data are harvested 
> >and also sold.
> 
> They do. https://www.fcc.gov/general/customer-privacy
> 
> 
> On Thu, Mar 24, 2022 at 9:12 AM Lady Benjamin Cannon of Glencoe, ASCE 
>  wrote:
> This is an enormous problem, see: 
> https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few
> 
> Consumers should have legal say in how or wether their data are harvested and 
> also sold.
> 
> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
> 6x7 Networks & 6x7 Telecom, LLC 
> CEO 
> l...@6by7.net
> "The only fully end-to-end encrypted global telecommunications company in the 
> world.”
> 
> FCC License KJ6FJJ
> 
> Sent from my iPhone via RFC1149.
> 
>> On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG  
>> wrote:
>> 
>> Hello there,
>> 
>> Several years ago, a friend of mine was working for a large telco and his 
>> job was to detect which clients had the worst networking experience.
>> 
>> To do that, the telco had this hadoop cluster, where it collected _tons_ of 
>> data from home users routers, and his job was to use ML to tell the signal 
>> from the noise.
>> 
>> I remember seeing a sample csv from this data, which contained _thousands_ 
>> of data fields (features) from each client.
>> 
>> I was _shocked_ by the amount of (meta)data they are able to pull from home 
>> routers. These even included your wifi network name _and_ password!
>> (it's been several years since then).
>> 
>> And home users are _completely_ unaware of this.
>> 
>> So my question to you folks is:
>> 
>> - What's the policy regulations on this? I don't remember the features 
>> (thousands) but I'm pretty sure you could some profiling with it.
>> 
>> - Is anyone aware of any public discussion on this? I have never seen it.
>> 
>> Thanks,
>> 
>> Giovane Moura



Re: ISP data collection from home routers

2022-03-24 Thread Christopher Morrow
View of traffic into the ISP with Netflow/etc is very different than all on
my lan traffic.

Tr-069 is bad news.

On Thu, Mar 24, 2022, 15:53 Tom Beecher  wrote:

> You don't even have to use their equipment. My provider at home is Charter
> / Spectrum. I own my own cable modem  / router ,they have no equipment in
> my home. Their privacy policy is pretty standard.
>
> Essentially :
> - Anything they can see that I transmit they will collect.
> - Anything they can see when I use their apps , even if I'm not on their
> network, they will collect.
> - They will use that information for their technical and business reasons,
> whatever they want.
> - I am very limited in what I can request that they don't collect or use.
>
> None of this is new in the US. I think more people care about this than we
> think, but people don't really have an option to vote with their wallets.
>
> On Thu, Mar 24, 2022 at 6:45 AM Giovane C. M. Moura via NANOG <
> nanog@nanog.org> wrote:
>
>> Hello there,
>>
>> Several years ago, a friend of mine was working for a large telco and
>> his job was to detect which clients had the worst networking experience.
>>
>> To do that, the telco had this hadoop cluster, where it collected _tons_
>> of data from home users routers, and his job was to use ML to tell the
>> signal from the noise.
>>
>>   I remember seeing a sample csv from this data, which contained
>> _thousands_ of data fields (features) from each client.
>>
>> I was _shocked_ by the amount of (meta)data they are able to pull from
>> home routers. These even included your wifi network name _and_ password!
>> (it's been several years since then).
>>
>> And home users are _completely_ unaware of this.
>>
>> So my question to you folks is:
>>
>> - What's the policy regulations on this? I don't remember the features
>> (thousands) but I'm pretty sure you could some profiling with it.
>>
>> - Is anyone aware of any public discussion on this? I have never seen it.
>>
>> Thanks,
>>
>> Giovane Moura
>>
>


Re: ISP data collection from home routers

2022-03-24 Thread Tom Beecher
You don't even have to use their equipment. My provider at home is Charter
/ Spectrum. I own my own cable modem  / router ,they have no equipment in
my home. Their privacy policy is pretty standard.

Essentially :
- Anything they can see that I transmit they will collect.
- Anything they can see when I use their apps , even if I'm not on their
network, they will collect.
- They will use that information for their technical and business reasons,
whatever they want.
- I am very limited in what I can request that they don't collect or use.

None of this is new in the US. I think more people care about this than we
think, but people don't really have an option to vote with their wallets.

On Thu, Mar 24, 2022 at 6:45 AM Giovane C. M. Moura via NANOG <
nanog@nanog.org> wrote:

> Hello there,
>
> Several years ago, a friend of mine was working for a large telco and
> his job was to detect which clients had the worst networking experience.
>
> To do that, the telco had this hadoop cluster, where it collected _tons_
> of data from home users routers, and his job was to use ML to tell the
> signal from the noise.
>
>   I remember seeing a sample csv from this data, which contained
> _thousands_ of data fields (features) from each client.
>
> I was _shocked_ by the amount of (meta)data they are able to pull from
> home routers. These even included your wifi network name _and_ password!
> (it's been several years since then).
>
> And home users are _completely_ unaware of this.
>
> So my question to you folks is:
>
> - What's the policy regulations on this? I don't remember the features
> (thousands) but I'm pretty sure you could some profiling with it.
>
> - Is anyone aware of any public discussion on this? I have never seen it.
>
> Thanks,
>
> Giovane Moura
>


Re: ISP data collection from home routers

2022-03-24 Thread Jay Hennigan

On 3/24/22 06:26, Josh Luthman wrote:
I'm surprised we're having this discussion about an internet device that 
the customer is using to publicize all of their information on Facebook 
and Twitter. 


That's called informed consent. And Facebook and Twitter use TLS to 
protect the data in transit.


Consumers do not care enough about their privacy to the 
point where they are providing the information willingly.


That's the point. The customer is providing information willingly when 
they post to social media. The ISP is collecting data without consent.


--
Jay Hennigan - j...@west.net
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV


Re: ISP data collection from home routers

2022-03-24 Thread Anne Mitchell



> On Mar 24, 2022, at 7:26 AM, Josh Luthman  wrote:
> 
> I'm surprised we're having this discussion about an internet device that the 
> customer is using to publicize all of their information on Facebook and 
> Twitter.  Consumers do not care enough about their privacy to the point where 
> they are providing the information willingly.

And that's the point;  with Facebook and Twitter they are giving up their data 
willingly (granted they often barely (or don't at all) comprehend the amount 
and type of data, but there is at least nominal consent).

With the routers, they have *zero* idea;  even if the "consent" is buried in 
their terms to which they 'agreed', they have no idea.

Anne

--
Anne P. Mitchell, Attorney at Law
CEO Get to the Inbox by SuretyMail
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal email marketing law)
Board of Directors, Denver Internet Exchange
Dean Emeritus, Cyberlaw & Cybersecurity, Lincoln Law School
Prof. Emeritus, Lincoln Law School
Chair Emeritus, Asilomar Microcomputer Workshop
Legal Counsel: The CyberGreen Institute
In-house Counsel: Mail Abuse Prevention System (MAPS) (Closed in 2004)

Re: ISP data collection from home routers

2022-03-24 Thread Christopher Morrow
On Thu, Mar 24, 2022 at 10:04 AM Giovane C. M. Moura via NANOG <
nanog@nanog.org> wrote:

>
> > Who cares about the SSID???
>
> I don't remember the data model, but I remember that they retrieved data
> very often, multiple times a minute.
>
>
Please keep in mind that TR-069 (which in all likelihood is how the data
you remember captured was captured) provides
raw packet access to the customer side of the device.

yes, this is a problem, yes it's certainly been/being abused.
Yes the protocol is garbage and implementations are also garbage :(
see the, at least 1, blackhat/defcon presentations about TR-069 problems.

https://www.youtube.com/watch?v=XXhV7zpc6m8
https://www.geekzone.co.nz/forums.asp?forumid=49=214760_no=5
https://www.blackhatethicalhacking.com/news/multiple-backdoors-and-vulnerabilities-discovered-in-fiberhome-routers/

there's really no reason at all to have this exposed as it is :(


Re: ISP data collection from home routers

2022-03-24 Thread Joe Greco
On Thu, Mar 24, 2022 at 09:26:31AM -0400, Josh Luthman wrote:
> I'm surprised we're having this discussion about an internet device that
> the customer is using to publicize all of their information on Facebook and
> Twitter.  Consumers do not care enough about their privacy to the point
> where they are providing the information willingly.

So your theory is that just because YOU have Facebook and you're fine
sharing information (/don't care/whatever), that *I* have to suffer
that fate as well?

Perhaps you hadn't noticed, but there's a very active business in the
form of VPN's, DNS-over-HTTPS, and other privacy-enhancing technologies
that seem to indicate that people do have an interest in privacy and
limiting the amount of ISP monetization of their data that can go on.

Just because some people might be fine with their data being leaked
does not mean that everyone is fine with it.

... JG
-- 
Joe Greco - sol.net Network Services - Milwaukee, WI - http://www.sol.net
"The strain of anti-intellectualism has been a constant thread winding its way
through our political and cultural life, nurtured by the false notion that
democracy means that 'my ignorance is just as good as your knowledge.'"-Asimov


Re: ISP data collection from home routers

2022-03-24 Thread Giovane C. M. Moura via NANOG




Who cares about the SSID???


I don't remember the data model, but I remember that they retrieved data 
very often, multiple times a minute.


(some ppl in the list may have access to this data and know it very well)

They can easily profile you and know when you're at home, and when 
you're gone. Some people may find this interesting...


To have a really meaningful discuss on the privacy implications, we 
would need to see the data model, and the frequency that they pool the data.


/giovane


Re: ISP data collection from home routers

2022-03-24 Thread Josh Luthman
Friends only Facebook?  Do you think Facebook, the company with the data,
cares if you have a particular flag set???

Who cares about the SSID???

On Thu, Mar 24, 2022 at 9:40 AM Lady Benjamin Cannon of Glencoe, ASCE <
l...@6by7.net> wrote:

> Without disagreeing that privacy concerns in general are rapidly becoming
> extinct with generations…
>
> Surely you are not suggesting that my friends-only Facebook profile is
> somehow publishing my WiFi SSID?
>
> (For example)
>
> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
> 6x7 Networks & 6x7 Telecom, LLC
> CEO
> l...@6by7.net
> "The only fully end-to-end encrypted global telecommunications company
> in the world.”
>
> FCC License KJ6FJJ
>
> Sent from my iPhone via RFC1149.
>
> On Mar 24, 2022, at 6:26 AM, Josh Luthman 
> wrote:
>
> 
> I'm surprised we're having this discussion about an internet device that
> the customer is using to publicize all of their information on Facebook and
> Twitter.  Consumers do not care enough about their privacy to the point
> where they are providing the information willingly.
>
> >Consumers should have legal say in how or wether their data are harvested
> and also sold.
>
> They do. https://www.fcc.gov/general/customer-privacy
>
>
> On Thu, Mar 24, 2022 at 9:12 AM Lady Benjamin Cannon of Glencoe, ASCE <
> l...@6by7.net> wrote:
>
>> This is an enormous problem, see:
>> https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few
>>
>> Consumers should have legal say in how or wether their data are harvested
>> and also sold.
>>
>> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
>> 6x7 Networks & 6x7 Telecom, LLC
>> CEO
>> l...@6by7.net
>> "The only fully end-to-end encrypted global telecommunications company
>> in the world.”
>>
>> FCC License KJ6FJJ
>>
>> Sent from my iPhone via RFC1149.
>>
>> On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG <
>> nanog@nanog.org> wrote:
>>
>> Hello there,
>>
>> Several years ago, a friend of mine was working for a large telco and his
>> job was to detect which clients had the worst networking experience.
>>
>> To do that, the telco had this hadoop cluster, where it collected _tons_
>> of data from home users routers, and his job was to use ML to tell the
>> signal from the noise.
>>
>> I remember seeing a sample csv from this data, which contained
>> _thousands_ of data fields (features) from each client.
>>
>> I was _shocked_ by the amount of (meta)data they are able to pull from
>> home routers. These even included your wifi network name _and_ password!
>> (it's been several years since then).
>>
>> And home users are _completely_ unaware of this.
>>
>> So my question to you folks is:
>>
>> - What's the policy regulations on this? I don't remember the features
>> (thousands) but I'm pretty sure you could some profiling with it.
>>
>> - Is anyone aware of any public discussion on this? I have never seen it.
>>
>> Thanks,
>>
>> Giovane Moura
>>
>>


Re: ISP data collection from home routers

2022-03-24 Thread Lady Benjamin Cannon of Glencoe, ASCE
Without disagreeing that privacy concerns in general are rapidly becoming 
extinct with generations…

Surely you are not suggesting that my friends-only Facebook profile is somehow 
publishing my WiFi SSID? 

(For example)

Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
6x7 Networks & 6x7 Telecom, LLC 
CEO 
l...@6by7.net
"The only fully end-to-end encrypted global telecommunications company in the 
world.”

FCC License KJ6FJJ

Sent from my iPhone via RFC1149.

> On Mar 24, 2022, at 6:26 AM, Josh Luthman  wrote:
> 
> 
> I'm surprised we're having this discussion about an internet device that the 
> customer is using to publicize all of their information on Facebook and 
> Twitter.  Consumers do not care enough about their privacy to the point where 
> they are providing the information willingly.
> 
> >Consumers should have legal say in how or wether their data are harvested 
> >and also sold.
> 
> They do. https://www.fcc.gov/general/customer-privacy
> 
> 
>> On Thu, Mar 24, 2022 at 9:12 AM Lady Benjamin Cannon of Glencoe, ASCE 
>>  wrote:
>> This is an enormous problem, see: 
>> https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few
>> 
>> Consumers should have legal say in how or wether their data are harvested 
>> and also sold.
>> 
>> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
>> 6x7 Networks & 6x7 Telecom, LLC 
>> CEO 
>> l...@6by7.net
>> "The only fully end-to-end encrypted global telecommunications company in 
>> the world.”
>> 
>> FCC License KJ6FJJ
>> 
>> Sent from my iPhone via RFC1149.
>> 
 On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG 
  wrote:
 
>>> Hello there,
>>> 
>>> Several years ago, a friend of mine was working for a large telco and his 
>>> job was to detect which clients had the worst networking experience.
>>> 
>>> To do that, the telco had this hadoop cluster, where it collected _tons_ of 
>>> data from home users routers, and his job was to use ML to tell the signal 
>>> from the noise.
>>> 
>>> I remember seeing a sample csv from this data, which contained _thousands_ 
>>> of data fields (features) from each client.
>>> 
>>> I was _shocked_ by the amount of (meta)data they are able to pull from home 
>>> routers. These even included your wifi network name _and_ password!
>>> (it's been several years since then).
>>> 
>>> And home users are _completely_ unaware of this.
>>> 
>>> So my question to you folks is:
>>> 
>>> - What's the policy regulations on this? I don't remember the features 
>>> (thousands) but I'm pretty sure you could some profiling with it.
>>> 
>>> - Is anyone aware of any public discussion on this? I have never seen it.
>>> 
>>> Thanks,
>>> 
>>> Giovane Moura


Re: ISP data collection from home routers

2022-03-24 Thread Josh Luthman
I'm surprised we're having this discussion about an internet device that
the customer is using to publicize all of their information on Facebook and
Twitter.  Consumers do not care enough about their privacy to the point
where they are providing the information willingly.

>Consumers should have legal say in how or wether their data are harvested
and also sold.

They do. https://www.fcc.gov/general/customer-privacy


On Thu, Mar 24, 2022 at 9:12 AM Lady Benjamin Cannon of Glencoe, ASCE <
l...@6by7.net> wrote:

> This is an enormous problem, see:
> https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few
>
> Consumers should have legal say in how or wether their data are harvested
> and also sold.
>
> Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
> 6x7 Networks & 6x7 Telecom, LLC
> CEO
> l...@6by7.net
> "The only fully end-to-end encrypted global telecommunications company
> in the world.”
>
> FCC License KJ6FJJ
>
> Sent from my iPhone via RFC1149.
>
> On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG <
> nanog@nanog.org> wrote:
>
> Hello there,
>
> Several years ago, a friend of mine was working for a large telco and his
> job was to detect which clients had the worst networking experience.
>
> To do that, the telco had this hadoop cluster, where it collected _tons_
> of data from home users routers, and his job was to use ML to tell the
> signal from the noise.
>
> I remember seeing a sample csv from this data, which contained _thousands_
> of data fields (features) from each client.
>
> I was _shocked_ by the amount of (meta)data they are able to pull from
> home routers. These even included your wifi network name _and_ password!
> (it's been several years since then).
>
> And home users are _completely_ unaware of this.
>
> So my question to you folks is:
>
> - What's the policy regulations on this? I don't remember the features
> (thousands) but I'm pretty sure you could some profiling with it.
>
> - Is anyone aware of any public discussion on this? I have never seen it.
>
> Thanks,
>
> Giovane Moura
>
>


Re: ISP data collection from home routers

2022-03-24 Thread Lady Benjamin Cannon of Glencoe, ASCE
This is an enormous problem, see: 
https://www.ftc.gov/news-events/news/press-releases/2021/10/ftc-staff-report-finds-many-internet-service-providers-collect-troves-personal-data-users-have-few

Consumers should have legal say in how or wether their data are harvested and 
also sold.

Ms. Lady Benjamin PD Cannon of Glencoe, ASCE
6x7 Networks & 6x7 Telecom, LLC 
CEO 
l...@6by7.net
"The only fully end-to-end encrypted global telecommunications company in the 
world.”

FCC License KJ6FJJ

Sent from my iPhone via RFC1149.

> On Mar 24, 2022, at 3:44 AM, Giovane C. M. Moura via NANOG  
> wrote:
> 
> Hello there,
> 
> Several years ago, a friend of mine was working for a large telco and his job 
> was to detect which clients had the worst networking experience.
> 
> To do that, the telco had this hadoop cluster, where it collected _tons_ of 
> data from home users routers, and his job was to use ML to tell the signal 
> from the noise.
> 
> I remember seeing a sample csv from this data, which contained _thousands_ of 
> data fields (features) from each client.
> 
> I was _shocked_ by the amount of (meta)data they are able to pull from home 
> routers. These even included your wifi network name _and_ password!
> (it's been several years since then).
> 
> And home users are _completely_ unaware of this.
> 
> So my question to you folks is:
> 
> - What's the policy regulations on this? I don't remember the features 
> (thousands) but I'm pretty sure you could some profiling with it.
> 
> - Is anyone aware of any public discussion on this? I have never seen it.
> 
> Thanks,
> 
> Giovane Moura


RE: ISP data collection from home routers

2022-03-24 Thread Philip Loenneker
It sounds like the kind of data you can retrieve through TR-069. 

To be able to use it, you have to either log on to the router and set the 
TR-069 server, or push out the setting via DHCP, which means you need to have 
layer 2 access to the device. This limits the ability to apply/change the 
setting.

Yes, there is a scary amount of data you can collect, including the wifi name 
and password. You can also push out settings to the devices, which is the main 
purpose. If a customer calls up and says their wifi isn't working, you can 
reset the password for them and get them to try again rather than trying to 
talk them through how to do it themselves.


-Original Message-
From: NANOG  On 
Behalf Of Giovane C. M. Moura via NANOG
Sent: Thursday, 24 March 2022 9:44 PM
To: North American Network Operators' Group 
Subject: ISP data collection from home routers

Hello there,

Several years ago, a friend of mine was working for a large telco and his job 
was to detect which clients had the worst networking experience.

To do that, the telco had this hadoop cluster, where it collected _tons_ of 
data from home users routers, and his job was to use ML to tell the signal from 
the noise.

  I remember seeing a sample csv from this data, which contained _thousands_ of 
data fields (features) from each client.

I was _shocked_ by the amount of (meta)data they are able to pull from home 
routers. These even included your wifi network name _and_ password!
(it's been several years since then).

And home users are _completely_ unaware of this.

So my question to you folks is:

- What's the policy regulations on this? I don't remember the features
(thousands) but I'm pretty sure you could some profiling with it.

- Is anyone aware of any public discussion on this? I have never seen it.

Thanks,

Giovane Moura