RE: Desperation...
Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful. TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
I would try Mike's suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful... TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
Yeah, no joy either. _ From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:17 To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful. TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
Given that a bash too, no luck. I'd love to know how it keeps getting locked, although my boss's propensity for editing the default mandatory profile during working hours may have something to do with it. Looks like a server reboot is on the cards :-( _ From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:43 To: NT System Admin Issues Subject: RE: Desperation... I would try Mike's suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful. TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
Process Explorer tells me it is the System process which has a handle to one particular user's ntuser.man file still open. I just know if I use the close handle function the server will die, so I was wondering if there was any other way of freeing it up. Looks like I am stuck to a restart, but thanks for the suggestions.does anyone know any ways of avoiding such problems in future (besides telling people not to edit the default mandatory profile on the fly) _ From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 15:04 To: NT System Admin Issues Subject: RE: Desperation... If you think it's coming from a remote session and you have physical access to the server, you could try stopping or restarting the server service. If it still doesn't unlock, it's something local from the server. -Bonnie From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:49 AM To: NT System Admin Issues Subject: RE: Desperation... Given that a bash too, no luck. I'd love to know how it keeps getting locked, although my boss's propensity for editing the default mandatory profile during working hours may have something to do with it. Looks like a server reboot is on the cards :-( _ From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:43 To: NT System Admin Issues Subject: RE: Desperation... I would try Mike's suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful. TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
If you think it's coming from a remote session and you have physical access to the server, you could try stopping or restarting the server service. If it still doesn't unlock, it's something local from the server. -Bonnie From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:49 AM To: NT System Admin Issues Subject: RE: Desperation... Given that a bash too, no luck. I'd love to know how it keeps getting locked, although my boss's propensity for editing the default mandatory profile during working hours may have something to do with it. Looks like a server reboot is on the cards :( From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:43 To: NT System Admin Issues Subject: RE: Desperation... I would try Mike's suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a stuck mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can't seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful... TIA, JRR ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
reaching at straws, but have you tried stopping netlogon and disabling TS/Citrix logins first ? _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 9:49 AM To: NT System Admin Issues Subject: RE: Desperation... Given that a bash too, no luck. I’d love to know how it keeps getting locked, although my boss’s propensity for editing the default mandatory profile during working hours may have something to do with it. Looks like a server reboot is on the cards :-( _ From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:43 To: NT System Admin Issues Subject: RE: Desperation... I would try Mike’s suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a “stuck” mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can’t seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful… TIA, JRR No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
Didn’t manage to get that far…hopefully it has been restarted by now. I would like to try and find out why this is happening though. Someone suggested to me the MS Office ctfmon.exe process might be to blame, but seeing as though the file was opened by System, this seems unlikely to me. _ From: Erik Goldoff [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 16:15 To: NT System Admin Issues Subject: RE: Desperation... reaching at straws, but have you tried stopping netlogon and disabling TS/Citrix logins first ? _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 9:49 AM To: NT System Admin Issues Subject: RE: Desperation... Given that a bash too, no luck. I’d love to know how it keeps getting locked, although my boss’s propensity for editing the default mandatory profile during working hours may have something to do with it. Looks like a server reboot is on the cards :-( _ From: Miller Bonnie L. [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 14:43 To: NT System Admin Issues Subject: RE: Desperation... I would try Mike’s suggestion, as well as maybe restarting the UPHclean service, as it might be what is stuck. From: Mike Semon [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 6:17 AM To: NT System Admin Issues Subject: RE: Desperation... Have you tried to unload the hive from the HKEY_CURRENT_USER portion of the registry for that profile? Mike _ From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 7:55 AM To: NT System Admin Issues Subject: Desperation... Anyone know of a way to unload or free a “stuck” mandatory profile other than UPHClean? I have tried the latest and also the beta versions of this tool and can’t seem to free the profile. Handle.exe tells me that it is the System process with this open so I guess forcing it closed will probably blue-screen my Citrix server. Are there any other ways I can get around this without a server restart? I am not hopeful… TIA, JRR No virus found in this incoming message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM No virus found in this outgoing message. Checked by AVG. Version: 7.5.524 / Virus Database: 269.23.0/1381 - Release Date: 4/16/2008 9:34 AM ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Desperation...
2008/4/16 Rankin, James R [EMAIL PROTECTED]: Someone suggested to me the MS Office ctfmon.exe process might be to blame, but seeing as though the file was opened by System, this seems unlikely to me. System is the task that handles the registry, so if a user process is holding the user's registry open, then System will show as having the registry hive file open. If CTFMON.EXE is holding the registry open, that would make sense. In my experience, CTFMON likes to cause odd-ball problems, so that might not be that far fetched. -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
I should find out tomorrow then as I have gone through the (somewhat laborious) task of disabling it for all users. Only problem is, if it isn't, I'll need another restart before I can test something else for the root cause - major PITA. C'est la vie! -Original Message- From: Ben Scott [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 18:28 To: NT System Admin Issues Subject: Re: Desperation... 2008/4/16 Rankin, James R [EMAIL PROTECTED]: Someone suggested to me the MS Office ctfmon.exe process might be to blame, but seeing as though the file was opened by System, this seems unlikely to me. System is the task that handles the registry, so if a user process is holding the user's registry open, then System will show as having the registry hive file open. If CTFMON.EXE is holding the registry open, that would make sense. In my experience, CTFMON likes to cause odd-ball problems, so that might not be that far fetched. -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Desperation...
Citrix also had a problem with Office applications not closing properly when used as a published application. If you can find out which application is not closing properly you can fix it with the following registry setting HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\TWI LogoffCheckSysModules = officeapp.exe (Name of your office application) -Original Message- From: Rankin, James R [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 16, 2008 12:32 PM To: NT System Admin Issues Subject: RE: Desperation... I should find out tomorrow then as I have gone through the (somewhat laborious) task of disabling it for all users. Only problem is, if it isn't, I'll need another restart before I can test something else for the root cause - major PITA. C'est la vie! -Original Message- From: Ben Scott [mailto:[EMAIL PROTECTED] Sent: 16 April 2008 18:28 To: NT System Admin Issues Subject: Re: Desperation... 2008/4/16 Rankin, James R [EMAIL PROTECTED]: Someone suggested to me the MS Office ctfmon.exe process might be to blame, but seeing as though the file was opened by System, this seems unlikely to me. System is the task that handles the registry, so if a user process is holding the user's registry open, then System will show as having the registry hive file open. If CTFMON.EXE is holding the registry open, that would make sense. In my experience, CTFMON likes to cause odd-ball problems, so that might not be that far fetched. -- Ben ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
