RE: PowerPoint 2007 won't run

2011-04-19 Thread John Aldrich
Ahh... Interesting. Unfortunately, I can't even OPEN PowerPoint to a new
project. :-(



-Original Message-
From: Gasper, Rick [mailto:rickgas...@kings.edu] 
Sent: Tuesday, April 19, 2011 8:22 AM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

There was a recent patch that causes PowerPoint security to block unsecure
ppts. For example if you have a ppt that you build yourself you should be
fine, but if you insert a ppt into your ppt, then you get an error. The
slides imported will not show up correctly (backgrounds and text are missing
or distorted.)




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Sunday, April 17, 2011 8:26 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I know there was a recent patch that caused Outlook 2007 to suffer printing
problems, generating an error telling people to reinstall their printers. 

-Original Message-
From: Ziots, Edward [mailto:ezi...@lifespan.org]
Sent: Sunday, April 17, 2011 5:19 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Possibiity you patched it for the latest Microsoft Patch? 

Z

Edward E. Ziots
CISSP, Network +, Security +
Network Engineer
Lifespan Organization
Email:ezi...@lifespan.org
Cell:401-639-3505

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Friday, April 15, 2011 3:51 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I tried doing the repair that way as well as through the "powerpoint didn't
start in safe mode" dialogue box.




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com]
Sent: Friday, April 15, 2011 3:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

That is obviously not the case. If you go into the control panel can you
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com]
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



-
No vi

RE: PowerPoint 2007 won't run

2011-04-19 Thread Gasper, Rick
There was a recent patch that causes PowerPoint security to block unsecure 
ppts. For example if you have a ppt that you build yourself you should be fine, 
but if you insert a ppt into your ppt, then you get an error. The slides 
imported will not show up correctly (backgrounds and text are missing or 
distorted.)




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Sunday, April 17, 2011 8:26 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I know there was a recent patch that caused Outlook 2007 to suffer printing 
problems, generating an error telling people to reinstall their printers. 

-Original Message-
From: Ziots, Edward [mailto:ezi...@lifespan.org]
Sent: Sunday, April 17, 2011 5:19 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Possibiity you patched it for the latest Microsoft Patch? 

Z

Edward E. Ziots
CISSP, Network +, Security +
Network Engineer
Lifespan Organization
Email:ezi...@lifespan.org
Cell:401-639-3505

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Friday, April 15, 2011 3:51 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I tried doing the repair that way as well as through the "powerpoint didn't 
start in safe mode" dialogue box.




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com]
Sent: Friday, April 15, 2011 3:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

That is obviously not the case. If you go into the control panel can you 
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com]
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running in 
processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me to 
look at his laptop (Windows XP) as he couldn't open a PowerPoint presentation 
(*.pps). I have tried repairing it several times, but it just won't run. It 
won't even run in "safe mode." I never get an error message, but after I repair 
it and try to launch, it pops up the splash screen then goes away. Nothing in 
the logs. I try to launch it again, it comes up with a message that Powerpoint 
failed to start properly, and do I want to start in safe mode, click yes, and 
nothing happens. The third time it comes up and says it failed to start in safe 
mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager got 
it used after the previous user left the company. I have not wiped and 
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



-
No virus found in this message.
Checked by AVG - www.avg.com
Version: 10.0.1321 / Virus Database: 1500/3579 - Release Date: 04/17/11



~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
<http://www.sunbeltsoftware.com/Business/VIPR

RE: PowerPoint 2007 won't run

2011-04-17 Thread Orland, Kathleen
I know there was a recent patch that caused Outlook 2007 to suffer printing
problems, generating an error telling people to reinstall their printers. 

-Original Message-
From: Ziots, Edward [mailto:ezi...@lifespan.org] 
Sent: Sunday, April 17, 2011 5:19 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Possibiity you patched it for the latest Microsoft Patch? 

Z

Edward E. Ziots
CISSP, Network +, Security +
Network Engineer
Lifespan Organization
Email:ezi...@lifespan.org
Cell:401-639-3505

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Friday, April 15, 2011 3:51 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I tried doing the repair that way as well as through the "powerpoint
didn't
start in safe mode" dialogue box.




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Friday, April 15, 2011 3:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

That is obviously not the case. If you go into the control panel can you
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are
running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked
me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it
just
won't run. It won't even run in "safe mode." I never get an error
message,
but after I repair it and try to launch, it pops up the splash screen
then
goes away. Nothing in the logs. I try to launch it again, it comes up
with a
message that Powerpoint failed to start properly, and do I want to start
in
safe mode, click yes, and nothing happens. The third time it comes up
and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The
manager
got it used after the previous user left the company. I have not wiped
and
reinstalled as I was not sure where the reinstall media was for that
laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



-
No virus found in this message.
Checked by AVG - www.avg.com
Version: 10.0.1321 / Virus Database: 1500/3579 - Release Date: 04/17/11



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-17 Thread Ziots, Edward
Possibiity you patched it for the latest Microsoft Patch? 

Z

Edward E. Ziots
CISSP, Network +, Security +
Network Engineer
Lifespan Organization
Email:ezi...@lifespan.org
Cell:401-639-3505

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Friday, April 15, 2011 3:51 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I tried doing the repair that way as well as through the "powerpoint
didn't
start in safe mode" dialogue box.




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Friday, April 15, 2011 3:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

That is obviously not the case. If you go into the control panel can you
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are
running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked
me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it
just
won't run. It won't even run in "safe mode." I never get an error
message,
but after I repair it and try to launch, it pops up the splash screen
then
goes away. Nothing in the logs. I try to launch it again, it comes up
with a
message that Powerpoint failed to start properly, and do I want to start
in
safe mode, click yes, and nothing happens. The third time it comes up
and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The
manager
got it used after the previous user left the company. I have not wiped
and
reinstalled as I was not sure where the reinstall media was for that
laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
I tried doing the repair that way as well as through the "powerpoint didn't
start in safe mode" dialogue box.




-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Friday, April 15, 2011 3:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

That is obviously not the case. If you go into the control panel can you
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-15 Thread Orland, Kathleen
Failing all else, ask a PowerPoint MVP:
http://answers.microsoft.com/en-us/office/forum/powerpoint 
Usually uninstalling/reinstalling is a last resort. 

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 15:42
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Yep. I think I checked all the "usual suspects" but didn't find any of them.
Was just kinda hoping someone here had had a similar problem and knew an
easy fix. :-)

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Friday, April 15, 2011 3:37 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-15 Thread Orland, Kathleen
That is obviously not the case. If you go into the control panel can you
change/repair it?

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: 15 April 2011 15:37
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
Yep. I think I checked all the "usual suspects" but didn't find any of them.
Was just kinda hoping someone here had had a similar problem and knew an
easy fix. :-)

-Original Message-
From: Orland, Kathleen [mailto:korl...@rogers.com] 
Sent: Friday, April 15, 2011 3:37 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-15 Thread Orland, Kathleen
Have you checked the task manager to see if multiple instances are running
in processes?

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: 15 April 2011 14:19
To: NT System Admin Issues
Subject: PowerPoint 2007 won't run

One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
Nifty...thanks!



From: Jonathan Link [mailto:jonathan.l...@gmail.com] 
Sent: Friday, April 15, 2011 3:16 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

And, if you have the media, but not necessarily the exact CD, you can grab
the CD Key used when it was installed and use it on other media.
 
http://www.magicaljellybean.com/keyfinder/
That tool, among others, can be used to reconstruct the installation key.
On Fri, Apr 15, 2011 at 3:11 PM,  wrote:

The few times I've tried, Office2007 uninstalls nicely.  That is, in
ControlPanel, if I uninstall it, then I usually find no pieces of Office2007
products in HKLM\Software\Microsoft.  (Check anyway.)  Do a file system
check, then try to reinstall (and hope you don't have to go through MS
Activation!). 

Hopefully a re-install will let PP run. 
-- 
richard 


"John Aldrich"  
04/15/2011 01:19 PM 
Please respond to
"NT System Admin Issues" 

To
"NT System Admin Issues"  
 Press this button if the "To" is a fax number. Enter in the fax number like
123-456-7890. 
cc

Subject
PowerPoint 2007 won't run







One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
Thanks. For now, at least, the user isn't interested in
uninstalling/reinstalling office, but if it comes to that, I'll at least
know that there's a good chance that'll fix it. I suspect something,
somewhere along the way, broke PowerPoint. *sigh*



From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] 
Sent: Friday, April 15, 2011 3:12 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run


The few times I've tried, Office2007 uninstalls nicely.  That is, in
ControlPanel, if I uninstall it, then I usually find no pieces of Office2007
products in HKLM\Software\Microsoft.  (Check anyway.)  Do a file system
check, then try to reinstall (and hope you don't have to go through MS
Activation!). 

Hopefully a re-install will let PP run. 
-- 
richard 


"John Aldrich"  
04/15/2011 01:19 PM 
Please respond to
"NT System Admin Issues" 

To
"NT System Admin Issues"  
 Press this button if the "To" is a fax number. Enter in the fax number like
123-456-7890. 
cc

Subject
PowerPoint 2007 won't run







One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin
~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



Re: PowerPoint 2007 won't run

2011-04-15 Thread Jonathan Link
And, if you have the media, but not necessarily the exact CD, you can grab
the CD Key used when it was installed and use it on other media.

http://www.magicaljellybean.com/keyfinder/
That tool, among others, can be used to reconstruct the installation key.

On Fri, Apr 15, 2011 at 3:11 PM,  wrote:

>
> The few times I've tried, Office2007 uninstalls nicely.  That is, in
> ControlPanel, if I uninstall it, then I usually find no pieces of Office2007
> products in HKLM\Software\Microsoft.  (Check anyway.)  Do a file system
> check, then try to reinstall (and hope you don't have to go through MS
> Activation!).
>
> Hopefully a re-install will let PP run.
> --
> richard
>
>
>
>   *"John Aldrich" *
>
> 04/15/2011 01:19 PM
>   Please respond to
> "NT System Admin Issues" 
>
>To
> "NT System Admin Issues" 
>  Press this button if the "To" is a fax number. Enter in the fax number
> like 123-456-7890.
> cc
>   Subject
> PowerPoint 2007 won't run
>
>
>
>
> One of our senior managers (and one of the owners of the company) asked me
> to look at his laptop (Windows XP) as he couldn't open a PowerPoint
> presentation (*.pps). I have tried repairing it several times, but it just
> won't run. It won't even run in "safe mode." I never get an error message,
> but after I repair it and try to launch, it pops up the splash screen then
> goes away. Nothing in the logs. I try to launch it again, it comes up with
> a
> message that Powerpoint failed to start properly, and do I want to start in
> safe mode, click yes, and nothing happens. The third time it comes up and
> says it failed to start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
> got it used after the previous user left the company. I have not wiped and
> reinstalled as I was not sure where the reinstall media was for that
> laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: PowerPoint 2007 won't run

2011-04-15 Thread Bob Fronk
Surely Symantec wouldn't block it either but it did.

I looked up my notes on it and it was Symantec AV.  The issue was the file
size (large) of the PowerPoint file and the inability for a scan to take
place when the file was being opened.  This caused PowerPoint to crash.  The
fix was to turn off the real time protection.  (Active Protection now on
Vipre).  We moved to Vipre shortly after that occurrence.





-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Friday, April 15, 2011 2:51 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

Surely Vipre wouldn’t block that




-Original Message-
From: Bob Fronk [mailto:bobfr...@gmail.com]
Sent: Friday, April 15, 2011 2:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I had a PowerPoint issue similar to this a few years ago.  It was being
caused by the AV software.  (I think we were using Symantec at that time).
I recall disabling the AV software temporarily, then I think I added an
exclusion so I could turn AV back on.

BF



-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com]
Sent: Friday, April 15, 2011 2:38 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Can you view it with the free MS Powerpoint Viewer?


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish to
serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich 
wrote:
> Both. As I say, when you "repair" it, it briefly comes up with the 
> splash screen and then dies. This is from clicking on the Powerpoint 
> icon in the start menu or from clicking on the "powerpoint.exe" in the 
> c:\program files\Microsoft Office\Office12\ folder. Doesn't do 
> anything for me when I click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting 
> it from its own shortcut?  DDE or the file itself could be causing the 
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
> 
> wrote:
> One of our senior managers (and one of the owners of the company) 
> asked me to look at his laptop (Windows XP) as he couldn't open a 
> PowerPoint presentation (*.pps). I have tried repairing it several 
> times, but it just won't run. It won't even run in "safe mode." I 
> never get an error message, but after I repair it and try to launch, 
> it pops up the splash screen then goes away. Nothing in the logs. I 
> try to launch it again, it comes up with a message that Powerpoint 
> failed to start properly, and do I want to start in safe mode, click 
> yes, and nothing happens. The third time it comes up and says it 
> failed to
start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The 
> manager got it used after the previous user left the company. I have 
> not wiped and reinstalled as I was not sure where the reinstall media 
> was
for that laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



~ Finally, powerful endpoint sec

Re: PowerPoint 2007 won't run

2011-04-15 Thread RichardMcClary
The few times I've tried, Office2007 uninstalls nicely.  That is, in 
ControlPanel, if I uninstall it, then I usually find no pieces of 
Office2007 products in HKLM\Software\Microsoft.  (Check anyway.)  Do a 
file system check, then try to reinstall (and hope you don't have to go 
through MS Activation!).

Hopefully a re-install will let PP run.
--
richard




"John Aldrich"  
04/15/2011 01:19 PM
Please respond to
"NT System Admin Issues" 


To
"NT System Admin Issues" 
 Press this button if the "To" is a fax number. Enter in the fax number 
like 123-456-7890.
cc

Subject
PowerPoint 2007 won't run






One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with 
a
message that Powerpoint failed to start properly, and do I want to start 
in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that 
laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
I think I ruled out user-profile problems, as I could not get it to run as
the user or as myself.



From: Jeff Bunting [mailto:bunting.j...@gmail.com] 
Sent: Friday, April 15, 2011 2:55 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Could try as another user to rule out profile related problems, but no ideas
other than that if office safe mode isn't working either.
 
You might be able to do just an Office removal/reinstall instead of a whole
wipe.
This might help if uninstall isn't working:
http://support.microsoft.com/kb/928218
On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich 
wrote:
Both. As I say, when you "repair" it, it briefly comes up with the splash
screen and then dies. This is from clicking on the Powerpoint icon in the
start menu or from clicking on the "powerpoint.exe" in the c:\program
files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I
click on the PPS file.



From: Jeff Bunting [mailto:bunting.j...@gmail.com]
Sent: Friday, April 15, 2011 2:25 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Are you launching powerpoint by clicking on the PPS file or starting
it from its own shortcut?  DDE or the file itself could be causing the
problem.
 
Jeff
On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
wrote:
One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



Re: PowerPoint 2007 won't run

2011-04-15 Thread Jeff Bunting
Could try as another user to rule out profile related problems, but no ideas
other than that if office safe mode isn't working either.

You might be able to do just an Office removal/reinstall instead of a whole
wipe.
This might help if uninstall isn't working:
http://support.microsoft.com/kb/928218

On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich
wrote:

> Both. As I say, when you "repair" it, it briefly comes up with the splash
> screen and then dies. This is from clicking on the Powerpoint icon in the
> start menu or from clicking on the "powerpoint.exe" in the c:\program
> files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I
> click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting
> it from its own shortcut?  DDE or the file itself could be causing the
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich <
> jaldr...@blueridgecarpet.com>
> wrote:
> One of our senior managers (and one of the owners of the company) asked me
> to look at his laptop (Windows XP) as he couldn't open a PowerPoint
> presentation (*.pps). I have tried repairing it several times, but it just
> won't run. It won't even run in "safe mode." I never get an error message,
> but after I repair it and try to launch, it pops up the splash screen then
> goes away. Nothing in the logs. I try to launch it again, it comes up with
> a
> message that Powerpoint failed to start properly, and do I want to start in
> safe mode, click yes, and nothing happens. The third time it comes up and
> says it failed to start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
> got it used after the previous user left the company. I have not wiped and
> reinstalled as I was not sure where the reinstall media was for that
> laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
Surely Vipre wouldn’t block that




-Original Message-
From: Bob Fronk [mailto:bobfr...@gmail.com] 
Sent: Friday, April 15, 2011 2:42 PM
To: NT System Admin Issues
Subject: RE: PowerPoint 2007 won't run

I had a PowerPoint issue similar to this a few years ago.  It was being
caused by the AV software.  (I think we were using Symantec at that time).
I recall disabling the AV software temporarily, then I think I added an
exclusion so I could turn AV back on.

BF



-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com] 
Sent: Friday, April 15, 2011 2:38 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Can you view it with the free MS Powerpoint Viewer?


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish to
serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich 
wrote:
> Both. As I say, when you "repair" it, it briefly comes up with the 
> splash screen and then dies. This is from clicking on the Powerpoint 
> icon in the start menu or from clicking on the "powerpoint.exe" in the 
> c:\program files\Microsoft Office\Office12\ folder. Doesn't do 
> anything for me when I click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting 
> it from its own shortcut?  DDE or the file itself could be causing the 
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
> 
> wrote:
> One of our senior managers (and one of the owners of the company) 
> asked me to look at his laptop (Windows XP) as he couldn't open a 
> PowerPoint presentation (*.pps). I have tried repairing it several 
> times, but it just won't run. It won't even run in "safe mode." I 
> never get an error message, but after I repair it and try to launch, 
> it pops up the splash screen then goes away. Nothing in the logs. I 
> try to launch it again, it comes up with a message that Powerpoint 
> failed to start properly, and do I want to start in safe mode, click 
> yes, and nothing happens. The third time it comes up and says it failed to
start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The 
> manager got it used after the previous user left the company. I have 
> not wiped and reinstalled as I was not sure where the reinstall media was
for that laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
I assume so... I just installed it when I couldn't get Powerpoint to run. I
figure by now the manager would have called me if he couldn’t view it. :-)




-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com] 
Sent: Friday, April 15, 2011 2:38 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Can you view it with the free MS Powerpoint Viewer?


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish
to serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich
 wrote:
> Both. As I say, when you "repair" it, it briefly comes up with the splash
> screen and then dies. This is from clicking on the Powerpoint icon in the
> start menu or from clicking on the "powerpoint.exe" in the c:\program
> files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I
> click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting
> it from its own shortcut?  DDE or the file itself could be causing the
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich

> wrote:
> One of our senior managers (and one of the owners of the company) asked me
> to look at his laptop (Windows XP) as he couldn't open a PowerPoint
> presentation (*.pps). I have tried repairing it several times, but it just
> won't run. It won't even run in "safe mode." I never get an error message,
> but after I repair it and try to launch, it pops up the splash screen then
> goes away. Nothing in the logs. I try to launch it again, it comes up with
a
> message that Powerpoint failed to start properly, and do I want to start
in
> safe mode, click yes, and nothing happens. The third time it comes up and
> says it failed to start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
> got it used after the previous user left the company. I have not wiped and
> reinstalled as I was not sure where the reinstall media was for that
laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



RE: PowerPoint 2007 won't run

2011-04-15 Thread Bob Fronk
I had a PowerPoint issue similar to this a few years ago.  It was being
caused by the AV software.  (I think we were using Symantec at that time).
I recall disabling the AV software temporarily, then I think I added an
exclusion so I could turn AV back on.

BF



-Original Message-
From: Roger Wright [mailto:rhw...@gmail.com] 
Sent: Friday, April 15, 2011 2:38 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Can you view it with the free MS Powerpoint Viewer?


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish to
serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich 
wrote:
> Both. As I say, when you "repair" it, it briefly comes up with the 
> splash screen and then dies. This is from clicking on the Powerpoint 
> icon in the start menu or from clicking on the "powerpoint.exe" in the 
> c:\program files\Microsoft Office\Office12\ folder. Doesn't do 
> anything for me when I click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting 
> it from its own shortcut?  DDE or the file itself could be causing the 
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
> 
> wrote:
> One of our senior managers (and one of the owners of the company) 
> asked me to look at his laptop (Windows XP) as he couldn't open a 
> PowerPoint presentation (*.pps). I have tried repairing it several 
> times, but it just won't run. It won't even run in "safe mode." I 
> never get an error message, but after I repair it and try to launch, 
> it pops up the splash screen then goes away. Nothing in the logs. I 
> try to launch it again, it comes up with a message that Powerpoint 
> failed to start properly, and do I want to start in safe mode, click 
> yes, and nothing happens. The third time it comes up and says it failed to
start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The 
> manager got it used after the previous user left the company. I have 
> not wiped and reinstalled as I was not sure where the reinstall media was
for that laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ 
> <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~
<http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



Re: PowerPoint 2007 won't run

2011-04-15 Thread Roger Wright
Can you view it with the free MS Powerpoint Viewer?


Roger Wright
___

"Computers make excellent and efficient servants, but I have no wish
to serve under them.”  - Spock, "The Ultimate Computer", stardate
4729.4





On Fri, Apr 15, 2011 at 2:35 PM, John Aldrich
 wrote:
> Both. As I say, when you "repair" it, it briefly comes up with the splash
> screen and then dies. This is from clicking on the Powerpoint icon in the
> start menu or from clicking on the "powerpoint.exe" in the c:\program
> files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I
> click on the PPS file.
>
>
>
> From: Jeff Bunting [mailto:bunting.j...@gmail.com]
> Sent: Friday, April 15, 2011 2:25 PM
> To: NT System Admin Issues
> Subject: Re: PowerPoint 2007 won't run
>
> Are you launching powerpoint by clicking on the PPS file or starting
> it from its own shortcut?  DDE or the file itself could be causing the
> problem.
>
> Jeff
> On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
> wrote:
> One of our senior managers (and one of the owners of the company) asked me
> to look at his laptop (Windows XP) as he couldn't open a PowerPoint
> presentation (*.pps). I have tried repairing it several times, but it just
> won't run. It won't even run in "safe mode." I never get an error message,
> but after I repair it and try to launch, it pops up the splash screen then
> goes away. Nothing in the logs. I try to launch it again, it comes up with a
> message that Powerpoint failed to start properly, and do I want to start in
> safe mode, click yes, and nothing happens. The third time it comes up and
> says it failed to start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
> got it used after the previous user left the company. I have not wiped and
> reinstalled as I was not sure where the reinstall media was for that laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~
>
> ---
> To manage subscriptions click here: 
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



RE: PowerPoint 2007 won't run

2011-04-15 Thread John Aldrich
Both. As I say, when you "repair" it, it briefly comes up with the splash
screen and then dies. This is from clicking on the Powerpoint icon in the
start menu or from clicking on the "powerpoint.exe" in the c:\program
files\Microsoft Office\Office12\ folder. Doesn't do anything for me when I
click on the PPS file.



From: Jeff Bunting [mailto:bunting.j...@gmail.com] 
Sent: Friday, April 15, 2011 2:25 PM
To: NT System Admin Issues
Subject: Re: PowerPoint 2007 won't run

Are you launching powerpoint by clicking on the PPS file or starting
it from its own shortcut?  DDE or the file itself could be causing the
problem.
 
Jeff
On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich 
wrote:
One of our senior managers (and one of the owners of the company) asked me
to look at his laptop (Windows XP) as he couldn't open a PowerPoint
presentation (*.pps). I have tried repairing it several times, but it just
won't run. It won't even run in "safe mode." I never get an error message,
but after I repair it and try to launch, it pops up the splash screen then
goes away. Nothing in the logs. I try to launch it again, it comes up with a
message that Powerpoint failed to start properly, and do I want to start in
safe mode, click yes, and nothing happens. The third time it comes up and
says it failed to start in safe mode, do I want to try a repair install.
Infinite loop.

Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
got it used after the previous user left the company. I have not wiped and
reinstalled as I was not sure where the reinstall media was for that laptop.
:-(

Any ideas?






~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here:
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin


~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin



Re: PowerPoint 2007 won't run

2011-04-15 Thread Jeff Bunting
Are you launching powerpoint by clicking on the PPS file or starting
it from its own shortcut?  DDE or the file itself could be causing the
problem.

Jeff

On Fri, Apr 15, 2011 at 2:19 PM, John Aldrich
wrote:

> One of our senior managers (and one of the owners of the company) asked me
> to look at his laptop (Windows XP) as he couldn't open a PowerPoint
> presentation (*.pps). I have tried repairing it several times, but it just
> won't run. It won't even run in "safe mode." I never get an error message,
> but after I repair it and try to launch, it pops up the splash screen then
> goes away. Nothing in the logs. I try to launch it again, it comes up with
> a
> message that Powerpoint failed to start properly, and do I want to start in
> safe mode, click yes, and nothing happens. The third time it comes up and
> says it failed to start in safe mode, do I want to try a repair install.
> Infinite loop.
>
> Now, I don't know if Powerpoint *ever* worked on this laptop. The manager
> got it used after the previous user left the company. I have not wiped and
> reinstalled as I was not sure where the reinstall media was for that
> laptop.
> :-(
>
> Any ideas?
>
>
>
>
>
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~
>
> ---
> To manage subscriptions click here:
> http://lyris.sunbelt-software.com/read/my_forums/
> or send an email to listmana...@lyris.sunbeltsoftware.com
> with the body: unsubscribe ntsysadmin
>

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe ntsysadmin